Buyers and Sellers Guide
BUYERS
Your Important Calls
It’s really important to contact
your solicitor this week.
Confirm your instructions to proceed and
make payment for searches.
Make them aware of the timescales you’re
Week 1 working towards and complete
all relevant paperwork.
Make sure your solicitor has your ID
and proof of funds.
Call and update us on your progress.
After your mortgage valuation (survey) has
taken place you should receive a mortgage
offer the week after. If you haven’t - then you
Week 2 will need to chase your broker or bank.
Call your solicitor for an update.
Call and update us on your progress.
Call your solicitor for an update.
Week 3 Call and update us on your progress.
Contact your solicitor to discuss possible
exchange and completion dates.
Make sure you have building insurance ready
Week 4 to go once you exchange.
Make initial enquiries with
removal companies.
Sign your contract and send it back to your
Week 5 solicitor with your deposit money.
Finalise completion date.
Congratulations, you have now exchanged contracts
Week 6
Week 7
Congratulations, you have now completed and can move in
Week 8
Your Finance
Your broker will submit a mortgage application and
you will need to make payment for your mortgage
valuation (survey).
If you’re not raising a mortgage and are planning to have a
home buyers or building survey you will also need to make
payment for this to take place.
Make them aware of the timescales set for the survey to
be booked in by – which should be within the first week of
having your offer agreed.
Regarding your deposit - if it’s tied up in investments or a
savings account which requires notice, confirm the notice
period and serve it immediately to avoid delays.
It’s worth discussing life insurance with your broker.
Keep in regular contact with your broker or bank and call
and update us on your progress.
Mortgage valuation (survey) completed.
Mortgage offer received.
Finalise your life insurance, if applicable.
Your Solicitor
Your solicitor will send paperwork for
you to complete.
They will request ID and proof of funds.
Your solicitor will request a draft contract from
the seller’s solicitor and apply for searches
(These are legal searches for the property you
are buying. There are four searches: Local
Authority, Environmental, Water and Drainage
and Chancel Repair Liability).
They will confirm Stamp Duty costs to you.
Draft contract received from
the seller’s solicitor.
Your solicitor will receive searches back
and raise initial enquiries.
Replies to enquiries received.
Your solicitor may raise additional enquiries
as a result of receiving the mortgage offer
and searches.
Your solicitor will receive replies to all enquires,
mortgage offer and approved contract.
Your solicitor will send you the contract and title
report to sign.
Your solicitor will approve the contract and
submit a transfer document, known as a TRI, to
Land Registry ready to transfer ownership from
existing to new owners.
Your solicitor will receive your contract and
deposit money.
They will finalise completion date with the
sellers solicitor.
Your solicitor will call you and the seller’s
solicitor to confirm the exchange of contracts
has taken place and reconfirm
the completion date.
Your solicitor will call you to let you know you
have completed on your new property.
 DEXTERS SELLERS

You/Your Solicitor

We will write to the buyer, seller and solicitors confirming details of the agreed sale
including price, timescales and any special conditions -
We call this a memorandum of sale.
In our experience, solicitors and mortgage companies would rather talk to their
client (you!) than us. They respond far quicker and more thoroughly to you.
We receive weekly updates from buyers and in turn can then
update our clients, the sellers.
This said, we are always available to answers any questions you may have.
Advise your solicitor a sale has been agreed and they will get the necessary paperwork
together. Your solicitor will apply to land registry for title deeds.
You will receive paperwork from your solicitors, which includes a fixtures and fittings form,
complete and return this promptly so as not to cause a delay.
Upon receipt, solicitors will prepare and send draft contracts to your buyer’s solicitor.
If your property is leasehold, and you haven’t already done so, contact your
management company now to obtain a leasehold management pack. This can be a
lengthy process so it’s vital this is done immediately to avoid delays.

The buyer will update us so we can update our seller.

Receive initial enquiries from buyer’s solicitor.
We may ask the seller to chase their solicitor.

It’s rare someone receives a survey that will stop a sale going ahead, however,
a lack of understanding can cause concern so please do call us for advice
if this is the case – whatever the query! Receive and respond to additional enquires from buyer’s solicitor.

Call and update the seller on progress.

Your solicitor will approve the contract and send it to you to sign.
The buyer will update us so we can update our seller. If you are buying another property make sure you have building
We may ask the seller to chase their solicitor at this point. insurance ready to go once you exchange.
Make initial enquiries with removal companies.

Your solicitor will receive the contract.

The buyer will update us so we can update our seller.
Your onward purchase will be ready and you’ll finalise a completion date
We may ask the seller to chase their solicitor at this point.
with your solicitor who will liaise with the buyers.

Congratulations, you have now exchanged contracts

We call the seller to confirm arrangements for completion including timings and keys.

We call the buyer to let them know what to expect on completion day and remind
Your solicitor will call you and the buyer’s solicitor to confirm exchange of contracts
them to bring a form of ID to the office when collecting their keys.
has taken place whilst reconfirming the completion date.
We pride ourselves on our five star service, so we will be asking both the seller and buyer
for their feedback.

Congratulations, you have now completed

We will call the seller to confirm when they will be vacating the property and ask them
to bring any additional keys to the office once they are finished.
Once money has been received your solicitor will call you to let you know legal
Once we receive notification from the seller’s solicitor, we call the buyer to confirm the ownership has transferred to your buyer.
property is now legally theirs and they can collect keys from the office,
we’ll remind them to bring ID.
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