Serial No.

1 Defect classifications
Severity Levels

Priority Levels

2 Defect Resolution
Defect Assignment
Defect Fixing
Regression Testing

3 Defect Verification
Verification Process
Reopening Defects

4 Defect Reporting
Defect Reports
Communication

5 Metrics and Reporting

Metrics
Reporting

6 Roles and Responsibilities

Testing Team

Development Team

Project Manager
 DEFECTS
Descriptions
Defect severity is classified into the following levels:

Critical: A defect that results in a system crash or loss of critical data.

Major: A defect that severely impacts functionality but does not cause a system crash.
Minor: A defect that has minimal impact on functionality.
Cosmetic: A defect related to the system's appearance but does not affect functionality.

Defect priority is classified into the following levels:

High: A defect that must be addressed immediately.

Medium: A defect that should be addressed soon but is not critical.
Low: A defect that can be addressed at a later stage.

Descriptions
Defects will be assigned to the development team based on the nature and complexity of the issue. The assigned developer
Developers will fix defects according to their priority. Each fixed defect should be verified by the development team before b
After a defect is fixed, regression testing will be performed to ensure that the fix did not introduce new issues.

Descriptions
The testing team will verify resolved defects to ensure that they have been successfully addressed. Verification will include ret
If a verified defect is found to be unresolved or if new issues are discovered, the defect will be reopened, and the process will

Descriptions
Regular defect reports will be generated and shared with relevant stakeholders. Reports will include the current status of defe
Effective communication channels will be maintained between testing and development teams to ensure a clear understandin

Descriptions
Metrics such as defect density, open defect count, and closure rate will be tracked to assess the efficiency of the defect manag
Regular reports summarizing defect metrics and trends will be provided to project stakeholders.

Descriptions
Report defects promptly.
Verify fixed defects during testing cycles.

Investigate and resolve assigned defects.

Perform verification of fixed defects.

Oversee the defect management process.

Ensure timely resolution and communication.