NICOLE COALLA

EDUCATION
University of North Georgia, Mike Cottrell College of Business Dahlonega, GA
Bachelors in Business Marketing May 2024
GPA: 2.70
 Minor in Korean

EXPERIENCE
Dog Wash Cafe- Crabapple and Windward +2 Crabapple, Georgia
Receptionist August 2023 - January 2024
 Partnered with 2 main managers from 4 locations for resource allocation, business case development and project
management to drive customer retention rate improvements upward.
 Assisted with any other task needed to be finished before the day ended.

Woodlands Camp Georgia

Retail Intern/Foodservice May 2022 - August 2023
 Excelled in a fast-paced kitchen, delivering meals three times a day to more than 400 people.
 Designed an activity calendar for camping for 400+ students; planned advertising campaigns to boost enrolments.
 Controlled 25% of the quality of customer service. Managed duties and tasks to be able to interact with customers
while accomplishing alternative tasks such as sales, cooking, cleaning, troubleshooting, and overall inventory.

Canopy and The Roots Dahlonega, Georgia

Barista August 2022 - May 2023
 Collaborated with 10+ artists for modeling shows; analyzed strategic patterns for selling merchandise.
 Engaged directly with 100+ clients and artists to address potential concerns and ensure a mutual understanding of
the engineering concepts and procedures in the employee handbook.

Wolf Mountain Vineyards Dahlonega, Georgia

Cafe Employee August 2021 - May 2022
 Administered seating arrangements for customers at the restaurant, assigning patrons to 26 tables as per group
strength; coordinated with 4 to 5 waiters on table rotations for allotted seats.

SKILLS SUMMARY
Strengths: Driven, Optimistic, Adaptable, Quick-thinking, Open-Minded, Empathetic, Leader,
Interests: Music, Volunteer Work, Explorative Travel
English: Native Proficiency
Spanish: Native Proficiency
Korean: Intermediate Proficiency

INVOLVEMENT
Browns Bridge Church Cumming, GA
Small Group Leader Volunteer, Worship Leader 2014 - Present August 2014 - January 2024
 Supervised a group of girls from the 2nd grade through the 5th grade, advising on questions of faith, family, and
life while building authentic, compassionate, and encouraging relationships.
 Designed and conducted questions about the sermon being talked about for 25 students from three different school
districts: coached 8th graders with faith paths and growing a relationship with Jesus.