National Power Corporation NPP Preservation & Disposal CONTEXT OF THE ORGANIZATION ‘A. EXTERNAL AND INTERNAL ISSUES (As of 22 December 2023) lmandates / Purpose: Preservation, maintenance ofthe plant and its facilities, and disposal of lunserviceable assets of Bataan Nuclear Power Plant based on Executive Orders 55 $1986 and 265 s1995, [atc Drecton] tended Result Issue ve Soroanearharn erooneat : eural Garner 7 ‘mptemertatno rab ot pha por supp —TE _Brarammes ” |e vot preserved and mined panfouayet Coens £ sentient, AM rpand ober facies Rattnp posrel areT and : ‘maintenance of the Z secgatie a ver plant, 7 sc neta o |Lack of Budget t eck at Manowar t Natura Calamtes € Dposionct rosie ahah enviooment E lobsolete assets of |Property identified and safe kept of [Retiring personnel trained and familiar ' osc assets ot |rreeeioendcnecetetems, (aniar sonora gre Power Pont kof Sot eta area 7 [Deteriorating Storage Faciiy i lopposton to Nucear Pover € iterator, edveston end | Conducied pble vareess to (Goeericain [vale sasstouer on hiian shag cass xesone aes conplgron as source of elacrcly — fmntetgaie on noua rower a8 Naar Energy ours of eect Caacar baat 1 eS er t Cam ara Ea Prepare by Aoeroved by bert cel OReves ate D Sanchar Send Estee Tg, Dison Maret rage ofNational Power Corporation 'BNPP Preservation & Disposal CONTEXT OF THE ORGANIZATION 'B NEEDS AND EXPECTATIONS OF INTERESTED PARTIES {As of 22 December 2023) [Mandates / Purpose: Preservation, maintenance of the plant and its facies, and disposal of unserviceable assets of Bataan Nuclear |Power Plant base on Executive Orders 55 81986 and 265 81995, Strategic Becton | __tntnded Reva Inwrened Partin Requirements | Prodveta and Series a TP personel [sat and sony Implemeraton of programed acts in| Preserved anc maintained EEBELGO ph ots eee oar ‘the preservation and plant complex and other ee Plant Preservation ie presraion oe er Natoral Goverment pote, elton, permits ae Prove Pls restat ee eamptons to Eneonmett Laws and equations Indies of sbi ‘epoton ot ‘unserviceable and | Properly identified and safe. ioe fraser ot hese se Identification and obsolete assote of | kept of unservewabl and Proper Depoal fates safekeeping of santas Pover | Ss es conmacon _fastieton atest] unerceann assets and can op suport on Pubic Avaroness oe att Utes on Nour Enemy stat Updates an Nagar Information, education | Congucted awareness on jenegy Zc commmcaton’ | Consul awareness on a Pub arenes on campaign on Naceor scorch frainng on MucearEneray | Nola Energy re oe [Training needs to eNePPercenat —[eonticavarnees. on nicest energy sore of scl Pivaie and Severe | yporton Pte Avareess Prooarey Revewes by. eprote by Sob sins sft Sees pc 099.018 Rew. No.0 age tof'NPC-006.F03 Rev. No.0 Division/Department/Functional Group: BNPP Preservation Division/ RMS Part B. Count of SQD results National Power Corporation CSR EVALUATION SHEET For the period JULY TO DECEMBER 2023 ed Neither Sanco” | Sua | Oxeee| ares ror Aare | STB” Responses) Rate aeons i aby CS hecesendrecme | _o | o [0 |] | | 408 eenmuicten one cg | oe (Sea oo ge serous nmrona [vee |e [ss am ney es surance oe eon | of vce ott [as oucone ge seen |e ooo [crea ore [ame fovea Ee A CONCLUSION: Most respondents were "Very Satisfied" ith BNPP in terms of the 8 service quality dimensions, recording a score range of -. EMS, AR Reviewed by: Approved by: Caclug)) FERDINAND GHRISHANM. GATAPANGAN EDITA D. SANCHEZ ‘Reting Division Manager, BNPP Date Date DateNational Power Corporation CSR EVALUATION SHEET For the period JULY TO DECEMBER 2023 Division/Department/Functional Group: BNPP Preservation Division/ RMS Part A. Count of CC results Responses | Percentage ICC. Yes, aware before my transaction with this office ICC1. Yes, but aware only when | saw the CC of this office ct. No, ot aware ofthe OC 0 o% cca, ves caw the Gizrs Charer fea Too [cz No, ot ee the Cities Char [eae o% 03 ves, was aie to wo ho 60 a7 vom a, No. was net ale ose the CO 0 o% CONCLUSION: 100% know the existence of a Citizen's Charter (CC), 0% were still unaware of the CC. ‘Among those who knew the CC, 100% were able to see this office's CC. However, only 100% of clients were able to use it as a guide for their services. Prepared by: FERDINANI 1. CATAPANGAN EMS, ARITA Focal Person, BNPP Date Reviewed by: ‘ Mons Prinsipal Ghgineer A, BNPP_ Date i Approved by: bys EDITA D. SANCHEZ ‘cling Division Manager, BNPP Date ‘NPC-006,F03 Rev. No.0