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    Assignment 2 - Statistical Process Control

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    kjoel.ngugi
    The document contains data from 25 samples of 500 problems each, recording the number of problems in each sample. It calculates statistics including the sample means, overall mean, and lower and upper control limits. It then presents this data in a p-chart to examine variability. A second table shows response time data for a service area each month, calculating statistics and control charts to examine process capability over time.

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    Assignment 2 - Statistical Process Control

    Uploaded by

    kjoel.ngugi
    31 views7 pages
    The document contains data from 25 samples of 500 problems each, recording the number of problems in each sample. It calculates statistics including the sample means, overall mean, and lower and upper control limits. It then presents this data in a p-chart to examine variability. A second table shows response time data for a service area each month, calculating statistics and control charts to examine process capability over time.

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    Assignment 2_ Statistical Process Control

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    The document contains data from 25 samples of 500 problems each, recording the number of problems in each sample. It calculates statistics including the sample means, overall mean, and lower and upper control limits. It then presents this data in a p-chart to examine variability. A second table shows response time data for a service area each month, calculating statistics and control charts to examine process capability over time.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    31 views7 pages

    Assignment 2 - Statistical Process Control

    Uploaded by

    kjoel.ngugi
    The document contains data from 25 samples of 500 problems each, recording the number of problems in each sample. It calculates statistics including the sample means, overall mean, and lower and upper control limits. It then presents this data in a p-chart to examine variability. A second table shows response time data for a service area each month, calculating statistics and control charts to examine process capability over time.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    of 7

    Sample (k)Number of Problems Orders Sample Size p p̄ LCL (3σ) UCL (3σ)

    1 14 500 0.028 0.04016 0.013819 0.066501


    2 22 500 0.044 0.04016 0.013819 0.066501
    3 36 500 0.072 0.04016 0.013819 0.066501
    4 17 500 0.034 0.04016 0.013819 0.066501
    5 25 500 0.05 0.04016 0.013819 0.066501
    6 41 500 0.082 0.04016 0.013819 0.066501
    7 18 500 0.036 0.04016 0.013819 0.066501
    8 19 500 0.038 0.04016 0.013819 0.066501
    9 27 500 0.054 0.04016 0.013819 0.066501
    10 28 500 0.056 0.04016 0.013819 0.066501
    11 38 500 0.076 0.04016 0.013819 0.066501
    12 24 500 0.048 0.04016 0.013819 0.066501
    13 15 500 0.03 0.04016 0.013819 0.066501
    14 12 500 0.024 0.04016 0.013819 0.066501
    15 10 500 0.02 0.04016 0.013819 0.066501
    16 16 500 0.032 0.04016 0.013819 0.066501
    17 9 500 0.018 0.04016 0.013819 0.066501
    18 20 500 0.04 0.04016 0.013819 0.066501
    19 18 500 0.036 0.04016 0.013819 0.066501
    20 12 500 0.024 0.04016 0.013819 0.066501
    21 16 500 0.032 0.04016 0.013819 0.066501
    22 11 500 0.022 0.04016 0.013819 0.066501
    23 30 500 0.06 0.04016 0.013819 0.066501
    24 6 500 0.012 0.04016 0.013819 0.066501
    25 18 500 0.036 0.04016 0.013819 0.066501
    502 12500

    n 500
    p-bar 0.04016
    q-bar 0.95984
    LCL 0.0138189837
    UCL 0.0665010163
    p-Chart
    0.09
    0.08
    0.07
    0.06
    0.05
    0.04
    0.03
    0.02
    0.01
    0
    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

    p p̄ LCL (3σ) UCL (3σ)


    Day Late Deliveries Mean LCL (3σ) UCL (3σ)
    1 6 13.25 -0.267532 26.767532
    2 15 13.25 -0.267532 26.767532
    3 16 13.25 -0.267532 26.767532
    4 8 13.25 -0.267532 26.767532 Control Ch
    5 19 13.25 -0.267532 26.767532
    30
    6 12 13.25 -0.267532 26.767532
    7 10 13.25 -0.267532 26.767532 25

    8 14 13.25 -0.267532 26.767532

    Measurements
    20
    9 10 13.25 -0.267532 26.767532 15
    10 9 13.25 -0.267532 26.767532
    10
    11 6 13.25 -0.267532 26.767532
    12 12 13.25 -0.267532 26.767532 5

    13 15 13.25 -0.267532 26.767532 0


    1 2 3 4 5 6 7 8 9 10
    14 11 13.25 -0.267532 26.767532 -5
    15 15 13.25 -0.267532 26.767532
    Date
    16 18 13.25 -0.267532 26.767532
    17 15 13.25 -0.267532 26.767532
    18 12 13.25 -0.267532 26.767532
    19 19 13.25 -0.267532 26.767532
    20 23 13.25 -0.267532 26.767532

    Mean 13.25
    Std Dev 4.505844158
    Control Chart

    4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

    Date
    Month Response Times (mins) X-Bar R
    1 8.6 4.5 6.2 5.7 10.1 11.5 7.766667 7
    2 10 8.9 7.3 8.1 6.4 8.6 8.216667 3.6
    3 5.3 9.4 10.2 10.2 5.8 7.8 8.116667 4.9
    4 6.1 11.5 9.3 9.4 9.6 8.5 9.066667 5.4
    5 12.4 8.3 12.4 10.1 8.4 6.4 9.666667 6
    6 9.7 10.4 7.5 8.5 12 7.6 9.283333 4.5
    7 6.5 5.9 5.6 7.7 9.1 8.8 7.266667 3.5
    8 15.6 6.6 10.6 11.5 7.5 10.6 10.4 9
    9 12.5 3.6 8.5 6.4 9.6 9.1 8.283333 8.9
    10 9.3 7.4 9.9 10.4 14.3 11.9 10.53333 6.9
    11 14.5 8.6 9.3 5.3 10.6 11.8 10.01667 9.2
    12 10.3 9.6 11.2 7.5 6.9 8.1 8.933333 4.3

    X2_Bar 8.9625
    R Bar 6.1 X Bar Chart
    14
    A2 0.483
    12

    UCL X-bar 11.9088 10


    LCL X-bar 6.0162 8

    6
    D3 0
    4
    D4 2.004
    2
    UCL R 12.2244 0
    LCL R 0 1 2 3 4 5 6 7 8 9 10 11 12

    X-Bar UCL Xbar LCL Xbar X2 Bar

    Capability of service area ranges between 2 and 12 minutes, which meets the goals of ABC Superstore
    X-Bar Chart R Chart
    UCL XbarLCL Xbar X2 Bar UCL R LCL R X2 R
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1
    11.9088 6.0162 8.9625 0 12.2244 6.1

    R Chart
    14

    12

    10

    0
    9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12

    r X2 Bar R UCL R LCL R X2 R

    ls of ABC Superstore
    UTL 2.9 Cp 0.019

    LTL 1.7 Cpk 0.029767

    σ 0.095

    Mean 1.96

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