Crew Member Evaluation

Employee Evaluation Data Number 4808002 Ship AIDAaura

302-51330 Evaluation Form Guest - Housekeeping Crew
DHARMAWAN DIMAS DAMAR From Date 18/06/2022 Status Notified by the Superior
Cabin Steward To Date 11/12/2022 Reason END OF EMBARKATION

Employee Evaluation Data Contract

Birth: 04/11/1994 at SURABAYA Evaluation Date 08/12/2022 Contract Start 14/04/2022
Role Position: Cabin Steward Approval Date 08/12/2022 Contract End 13/12/2022
Funct. Pos.: Cabin Steward Fiscal Year Company Air-Sea Holiday

Evaluator
FERNANDES FRANCISCO
Assistant Housekeeper (Non EU)
302-48245

ITEMS BEHAVIOURS DESCRIPTION EVALUATION

Not To be Good Excellent

adequate improved

Entrepreneurial Spirit • Deals carefully with available resources, understanding their financial X
value.
• Is able to deliver his/her daily tasks according to department's goals. X

• Is aware of cross-functional factors that impact on his/her work. X

• Is aware of the impact of his/her work on Company reputation. X

Result Orientation • Completes tasks on time and keeps track of his/her progress against X
deadlines.
• Plans ahead, when possible, and works efficiently. X

• Takes responsibility for his/her work in achieving results. X

• Works proactivly and is solution oriented on assigned targets to exceed X

expectations.

Change • Has an optimistic outlook towards work and challenging tasks. X

• Reacts positively to changing conditions. X

• Remains focused on work when under pressure or facing uncertainty. X

• Supports the implementation of change. X

Innovation • Gives ideas and suggestions for continuous improvement X

• Makes use of time for working on enhancements. X

• Shares his/her ideas with others. X

• Understands innovation, initiates and drives it in his/her working area. X

Cooperation • Builds and maintains a personal network. X

• Communicate in a clear and understandable way. X

• Interacts in a diverse team. X

Printed on: 08/12/2022 1

 Crew Member Evaluation
Employee Evaluation Data Number 4808002 Ship AIDAaura
302-51330 Evaluation Form Guest - Housekeeping Crew
DHARMAWAN DIMAS DAMAR From Date 18/06/2022 Status Notified by the Superior
Cabin Steward To Date 11/12/2022 Reason END OF EMBARKATION

ITEMS BEHAVIOURS DESCRIPTION EVALUATION

Not To be Good Excellent

adequate improved

Cooperation • Works effectively in a team and encourages team work. X

HESS • Creates a transparent culture where people are trusted and listened to in X
terms of HESS reporting
• Has a deep knowledge of HESS standards and ensures his/her X
collaborators understand the full impact of their HESS behavior on
colleagues and guests
• Is able to fulfill his/her HESS duties in their entirety X

• Never compromises on HESS both shipboard and shore-side, being a X

safety leader
• Promotes and supports the open HESS culture in his/her team and with X
other departments

Service & Quality • Adheres to the standards of service in his/her department. X

• Cares about Guests/clients needs and exceeds in service and customer X

satisfaction.
• Cares for the brand reputation in everything he/she does. X

• Guarantees high quality standards living the service culture. X

Ethics • Acts in a respectful manner and treats people equally. X

• Adopts an ethical approach in line with Company values. X

• Always complies with Code of Business Conduct & Ethics and X

Corporation standards.
• Creates an environment of trust and lives an open feedback culture. X

Behavior of complaints and • Gives feedback in a appreciating and understandable way X

feedback
• Reacts properly with Guests' requests and complaints. X

• Takes seriously reclamations and complaints of the guest X

Expertise • Has and applies the sufficient skills and knowledge to successfully fulfill X
the job requirements according to the job profile
• Has proper knowledge of the functionalities and of the applications of X
computer programs

Printed on: 08/12/2022 2

 Crew Member Evaluation
Employee Evaluation Data Number 4808002 Ship AIDAaura
302-51330 Evaluation Form Guest - Housekeeping Crew
DHARMAWAN DIMAS DAMAR From Date 18/06/2022 Status Notified by the Superior
Cabin Steward To Date 11/12/2022 Reason END OF EMBARKATION

Development Section

1st Recommended Position: Position Advice:

2nd Recommended Position: Training Action:
Actual Contract Position: Cabin Steward (F) Comments on Development:

Development Area Development Question Answer Suggested Training

Training How do you see the possibility/ Good On board training

need to support the crewmember
with a training?

Repositioning X Stability Growth

Current Next Planning Data

Embark : AIDAaura - 05/02/2023 - Cape Town

Disembark : AIDAaura - 12/10/2023 - Bremerhaven

Printed on: 08/12/2022 3

 Crew Member Evaluation
Employee Evaluation Data Number 4808002 Ship AIDAaura
302-51330 Evaluation Form Guest - Housekeeping Crew
DHARMAWAN DIMAS DAMAR From Date 18/06/2022 Status Notified by the Superior
Cabin Steward To Date 11/12/2022 Reason END OF EMBARKATION

Evaluator's Comments

Mr. Dharmawan is first contract as a cabin steward on board. He fulfilled his job description accordingly. He is willing to learn and
acquire new experience. Mr. Dharmawan collaborates and supports his colleagues to establish a development path which resulting
to a good working relationship with the team. His supervisor can easily entrust tasks to him with less supervision because he knows
exactly how to follow instruction and gives feedback when needed. Mr. Dharmawan displays dedication, dependability, and reliability.
However, Mr. Dharmawan needs to learn and enhance his knowledge about HESS procedures and company standard. He needs to
be active in giving and sharing ideas to others when he knows it will help for entire team.
Nevertheless, we would like to thank Mr. Dharmawan for his hard work and perseverance that he showed, it’s been pleasure
working with Mr. Dharmawan.
We wish him to have good vacation and much success for the future.

Employee's Comments
Thank you for all opportunity that company give me. I will do my best for my next contract. thank you

Employee Signature
Cm doesn't agree
Evaluator Signature

Evaluation Meeting
___/___/____

Printed on: 08/12/2022 4