HINDUSTAN UNILEVER LIMITED (HUL)

Introduction
Hindustan Unilever Limited (HUL) is an Indian company that is part of the British company
Unilever. It was established in 1931 and has a wide range of products like food, drinks,
cleaning agents, personal care items, water purifiers, and other consumer goods. Over the
years, it has faced controversies, such as environmental issues and criticism for an insensitive
advertising campaign. As of 2019, HUL had more than 50 product brands in 14 categories,
with 21,000 employees and sales of ₹34,619 crores in FY2017–18. In 2018, HUL acquired
GlaxoSmithKline India's consumer business for US$3.8 billion, and in April 2020, it
completed the merger with GlaxoSmithKline Consumer Healthcare.
Presence
Hindustan Unilever's corporate headquarters are located in Andheri, Mumbai. The campus is
spread over 12.5 acres of land and houses over 1,600 employees. The Campus is designed by
Mumbai-based architecture firm Kapadia Associates.
The company's previous headquarters were located in Backbay Reclamation, Mumbai at the
Lever House, where it was housed for more than 46 years
The Hindustan Unilever Research Centre (HURC) was set up in 1966 in Mumbai, and
Unilever Research India in Bangalore in 1997. In 2006, the company's research facilities
were brought together at a single site in Bangalore
Operations of HUL
Hindustan Unilever Limited (HUL) operates in the fast-moving consumer goods (FMCG)
sector and engages in various business operations. Here are some key aspects of its
operations:
Product Portfolio: HUL has a diverse range of products spanning different categories,
including foods, beverages, cleaning agents, personal care products, water purifiers, and other
FMCGs. The company's portfolio includes well-known brands across these categories.
Merger and Acquisitions: HUL has been involved in mergers and acquisitions to expand its
business. In December 2018, it acquired GlaxoSmithKline India's consumer business in an
all-equity merger deal, strengthening its presence in the consumer healthcare segment.
Manufacturing and Production: The company has manufacturing facilities across India
where it produces its various products. Efficient production processes are crucial to meet
consumer demand and maintain product quality.
Distribution Network: HUL has an extensive distribution network to ensure that its products
reach a wide range of consumers across the country. This includes partnerships with retailers,
wholesalers, and distributors.
Marketing and Advertising: HUL invests significantly in marketing and advertising to
promote its brands. The company often launches advertising campaigns to create brand
awareness and attract consumers.
Corporate Social Responsibility (CSR): Like many large corporations, HUL is involved in
CSR activities. This may include initiatives related to environmental sustainability,
community development, and social responsibility.
Employee Management: With a substantial workforce, HUL focuses on managing its
employees effectively. This includes training programs, talent development, and employee
engagement initiatives.
Legal and Regulatory Compliance: HUL adheres to legal and regulatory requirements in
the regions where it operates. This includes compliance with industry standards,
environmental regulations, and consumer protection, laws.
Innovation and Research: Staying competitive in the FMCG sector requires constant
innovation. HUL invests in research and development to introduce new products and improve
existing ones, keeping up with changing consumer preferences.
Features
Size: Large cap, 21,000 employees
Sector: Manufacturing
Operations: Global wide
Approx turnover: 15,806.00

Employee: 21,000
Organizational Structure

CEO

CFO CBO

HR Head Quality Assurance Quality Control Procurement

Marketing Head Finance Head
(Tajun) Head Head Headte

Marketing Manager HR manager QA Manager Procurement

QC Manger Finance Manager
(Sidhant) (Mark) Manager

Marketing Officer Procurement Officer

HR Officer (Mahesh) QA Officer QC Officer Finance Officer
(Ritika) (Pranjali)

Job Description

HR Officer

Job Title: HR Officer

Company: Hindustan Unilever
Industry: Consumer Goods
Location: Varies (Pan-India)

Job Specification

A focus on payroll outlines the specific qualifications, skills, and responsibilities required for an
individual to effectively manage payroll-related functions within the HR department and outlines the
specific qualifications, skills, and attributes required for a candidate to perform the responsibilities of
the role effectively.

Roles and Responsibilities

 Ensuring attendance punching system

 Compliance of wages/salaries, earnings, deductions, etc.
 Determining payroll liabilities and payments
 Resolve payroll discrepancies!
 Maintain payroll operations
 Also helping the team in other HR related activities
 Looking after Statutory deductions PF, ESI, LWF etc.
 Full and Final settlement
 Knowledge of computer word, Excel and internet
Require Profile

 Should be manage the payroll around 1200 – 1700 employees

 Should be have MBA
 Require 2-4 years of experience in factory manpower handling
 Should be good in communication skills

Quality Assurance Manager

Job Title: Quality Assurance Manager

Company: Hindustan Unilever
Industry: Consumer Goods
Location: Varies (Pan-India)

Job Specification

 The Quality Assurance Manager plays a critical role in ensuring the highest quality standards
across Hindustan Unilever's diverse product portfolio. This leadership position oversees all
aspects of quality assurance, from raw material procurement and manufacturing processes
to product testing and regulatory compliance.

Key Responsibilities

 Implement and maintain effective quality management systems (QMS) adhering to

international standards like ISO 9001.
 Develop and execute quality control plans for various product lines, including raw materials,
in-process, and finished goods.
 Manage and conduct product testing in accordance with established protocols and
regulatory requirements.
 Analyze quality data, identify non-conformities, and implement corrective and preventive
actions (CAPA) to address product quality issues.
 Collaborate with other departments like Production, R&D, and Supply Chain to ensure
seamless integration of quality processes throughout the manufacturing cycle.
 Conduct internal audits and manage regulatory inspections, ensuring compliance with
relevant food safety and quality regulations.
 Lead and motivate a team of Quality Assurance personnel, providing training and guidance
on quality best practices.
 Stay updated on the latest quality assurance trends and technologies, recommending and
implementing improvements to the QMS.

Qualifications

 Bachelor's degree in Science, Engineering, or a related field, preferably with a Master's

degree in Quality Management or a similar discipline.
 Minimum 5-8 years of experience in quality assurance within the FMCG or related industry.
  Proven track record of successfully implementing and maintaining QMS within large
organizations.
 Strong understanding of international quality management standards like ISO 9001 and
relevant product-specific regulations.
 Excellent analytical and problem-solving skills with the ability to identify and resolve quality
issues effectively.
 Strong leadership and communication skills to manage and motivate a team, as well as
collaborate effectively with cross-functional teams.
 Proficiency in data analysis tools and quality management software.
 Ability to work independently and manage multiple projects simultaneously.

Additional Desired Skills:

 Experience with HACCP, GMP, and other relevant quality management methodologies.
 Knowledge of Six Sigma and other quality improvement tools.
 Experience in the FMCG industry, preferably with Hindustan Unilever or similar companies.
 Overall, the Quality Assurance Manager at Hindustan Unilever plays a crucial role in
safeguarding the company's reputation for high-quality products. This position requires a
combination of technical expertise, leadership skills, and a strong commitment to quality
excellence.
 I hope this job analysis and description provides you with a comprehensive understanding of
the role and responsibilities of a Quality Assurance Manager at Hindustan Unilever. Please let
me know if you have any further questions.

Procurement Officer

Job Title: Procurement Officer

Company: Hindustan Unilever
Industry: Consumer Goods
Location: Varies (Pan-India)

Job Specification

The Procurement Officer plays a critical role in managing the procurement process within the
organization. They analyze procurement needs, identify suitable suppliers, negotiate contracts, and
ensure compliance with policies and regulations.

Job Description

 Identify potential suppliers and conduct evaluations to assess their capabilities.

 Negotiate contracts to secure favourable terms and conditions.
 Develop and maintain strong relationships with vendors to ensure reliable and efficient
procurement processes.
 Assess and manage supplier performance, addressing any issues that may arise.
 Ensure compliance with procurement policies, laws, and regulations.
 Stay informed about industry trends and changes in procurement best practices.
 Maintain accurate records of purchases, pricing, and other procurement-related data.
 Generate reports and analysis as needed for management review.
 Collaborate with internal stakeholders to understand their procurement requirements.
  Work cross-functionally to address any challenges and optimize the procurement process.
 Analyse market trends to identify opportunities for cost savings.
 Optimize procurement strategies to achieve cost-effective solutions.
 Strong negotiation and communication skills are crucial for successful contract negotiations.
 Analytical and strategic thinking abilities are essential for assessing supplier capabilities and
market trends.
 Attention to detail is necessary to maintain accurate records and ensure compliance.
 Organizational and time-management skills are important for managing multiple
procurement tasks.

Responsibilities

 Source and evaluate suppliers, negotiating contracts to secure advantageous terms.

 Collaborate with various departments to determine procurement needs.
 Develop and maintain strong relationships with vendors.
 Assess and manage supplier performance to ensure contractual obligations are met.
 Ensure compliance with procurement policies, laws, and regulations.
 Analyze market trends to identify opportunities for cost savings.
 Maintain accurate records of purchases, pricing, and other procurement-related data.
 Collaborate with internal stakeholders to understand and address their procurement
requirements.

Education

 Bachelor's degree in Business Administration, Supply Chain Management, or related field.

 Professional certification in procurement or supply chain management is a plus.

Experience

 Minimum of 3-5 years of experience in procurement or a related field.

 Proven track record of successful contract negotiations and vendor management.

Skills

 Strong negotiation and communication skills.

 Analytical and strategic thinking.
 Familiarity with procurement regulations and best practices.
 Excellent organizational and time-management skills.
 Attention to detail and accuracy.
 Proficient in relevant software applications (e.g., ERP systems, Microsoft Office).

MARKETING OFFICER

JOB ANALYSIS
Job analysis is a systematic process of gathering, documenting, and analyzing information
about a job, including its duties, responsibilities, qualifications, and the skills required.
Job Title: Marketing Officer
Department: Marketing
Reports To: Marketing Manager

Job Summary:
The Marketing Officer is a pivotal role within the Marketing Department at HUL. This
professional is responsible for formulating and executing marketing strategies to promote the
company's products and elevate brand awareness. The position requires a unique blend of
strategic thinking, creativity, and analytical skills to ensure the success of marketing
initiatives.

Working Conditions: The role of marketing officer is primarily office-based, with occasional
travel for meetings, conferences, and market visits.

JOB DESCRIPTION
Job Title: Marketing Officer
Recommended Salary Grade: This can vary based on factors such as experience, education,
and location.
Job Family: Marketing
Division:
Department: Marketing
Job Code:
Location:
Date:

Scope and Impact of Job:

The Marketing Officer at HUL plays a pivotal role in shaping the marketing strategy and
promoting the company's products within the specified division. This role directly impacts
the brand image, market positioning, and overall business success. The Marketing Officer
contributes to revenue growth by developing and executing effective marketing campaigns
that resonate with the target audience.

Required Knowledge and Experience:

Education: Bachelor's degree in Marketing, Business, or a related field. A Master's degree is
preferred.
Experience: Proven experience in marketing, preferably within the consumer goods industry.
The ideal candidate should have a track record of successful campaign development and
execution.
Analytical Skills: Strong analytical and problem-solving skills is required to interpret market
trends, consumer behavior, and campaign effectiveness.
Communication Skills: Excellent written and verbal communication skills is needed to
effectively convey marketing messages and collaborate with cross-functional teams.
Creativity: Demonstrated creativity in developing innovative marketing strategies and
content.
Technology Proficiency: Proficiency in using marketing tools and software for data analysis,
campaign management, and performance tracking.

Responsibilities:
Market Research: Marketing officer conduct thorough market research to gain insights into
market trends, consumer preferences, and competitor activities. And analyze data to inform
decision-making related to product positioning, pricing strategies, and targeted marketing
approaches.

Campaign Development and Execution: Marketing officer collaborate with cross-functional

teams, including product development and sales, to conceptualize and execute marketing
campaigns aligned with overall business objectives. Also develop engaging marketing
content for a variety of channels, such as digital platforms, traditional media, and in-store
materials.

Brand Management: Markrting officer contribute to the development and maintenance of the
company's brand identity, ensuring consistency across all marketing collateral. And monitor
brand performance metrics and propose strategies for brand enhancement.

Product Launches: Marketing officer assist in planning and executing product launches,
including defining target audiences, creating promotional strategies, and coordinating launch
events.

Customer Relationship Management: Marketing Officer cultivate and maintain strong

relationships with key stakeholders, including customers, distributors, and retailers. Also
gather and analyze customer feedback to enhance products and improve overall customer
satisfaction.
Data Analysis: Marketing officer utilize data analytics tools to assess the effectiveness of
marketing campaigns. And make data-driven recommendations for refining marketing
strategies and optimizing future campaigns.

Budget Management: Marketing officer work within allocated budgets for marketing
initiatives, ensuring cost-effectiveness and efficient resource allocation.

JOB SPECIFICATIONS
Job specifications for a Marketing Officer at Hindustan Unilever Limited (HUL) outline the
specific qualifications, skills, and attributes required for successful performance in the role.
These specifications help in the recruitment and selection process by providing clear criteria
for evaluating candidates.
Strategic Thinking: Ability to think strategically and contribute to the development of
marketing strategies aligned with business objectives.
Customer Focus: Customer-centric mindset with the ability to build and maintain strong
relationships with key stakeholders, including customers, distributors, and retailers.
Project Management: Strong project management skills to coordinate and execute marketing
campaigns within allocated budgets and timelines.
Adaptability: Ability to adapt to a dynamic and fast-paced work environment, responding
effectively to changes and challenges.
Results-Driven: Goal-oriented with a track record of achieving measurable results in
marketing campaigns.
Team Collaboration: Ability to work collaboratively with internal teams and external partners
to achieve marketing objectives.
Ethical Conduct: Commitment to ethical business conduct and compliance with industry
standards and regulations.
Location:Willingness to work at the designated location, with occasional travel as required.

HR HEAD
Job Purpose:

The Human Resources Head will provide strategic and operational leadership for the HR function at
the hul. The HR HEAD will be responsible for developing and executing HR strategies and policies that
support the organization's goals and objectives, and for ensuring the delivery of high-quality HR
services to the business.

Key Responsibilities:
• Develop and implement HR strategies and policies that support the business objectives of the
organization.

• Provide leadership and guidance to the HR team, ensuring that all HR activities are executed in
accordance with company policies and procedures, and relevant legal and regulatory requirements.

• Develop and maintain effective relationships with internal and external stakeholders, including
business leaders, employees, and labor unions.

• Lead and manage the recruitment and selection process, ensuring that the organization attracts
and retains high-quality talent.

• Oversee the performance management process, including setting performance standards,

conducting performance appraisals, and providing feedback to employees.

• Develop and implement employee development programs, including training and development,
coaching and mentoring, and career planning.

• Manage employee relations issues, including conflict resolution, grievance procedures, and
disciplinary processes.

• Ensure compliance with all relevant employment legislation and regulations, and monitor changes
to legislation to ensure that the organization remainscompliant.

Develop and manage the HR budget, ensuring that all activities are delivered within budget and that
value for money is achieved.

• Provide regular reporting to senior management on

HR performance, including key HR metrics, progress against HR objectives, and risks and

issues.

Qualifications and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• At least 10 years of progressive HR experience in a manufacturing environment, with at least 5

years in a leadership role.

Strong knowledge of HR policies and procedures, and employment legislation and regulations.

• Proven experience in managing a team of HR professionals.

• Excellent communication, interpersonal, and leadership skills.

• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.

• Demonstrated ability to build effective relationships with stakeholders at all levels of the
organization.

• Proficient in Microsoft Office and HR information systems.

Key Skills Required:

• Strategic thinking and decision-making: The HR HEAD must be able to develop and execute
strategic HR plans that align with the organization's business objectives, and make informed
decisions based on data and analysis.
• Leadership and people management: The HR HEAD must be able to lead and manage a team of
HRprofessionals, as well as collaborate with business leaders to build and maintain a strong company
culture, and effectively manage employee relations

issues.

• Business acumen: The HR HEAD must have a strong understanding of the business and industry,
and be able to identify and implement HR initiatives that support the organization's financial and
operational goals.

• Strong communication skills: The HR HEAD must be able to communicate effectively with
employees at all levels of the organization, as well as with external stakeholders, and be able to
present complex information in a clear and concise manner.

• Analytical and problem-solving skills: The HR HEAD must be able to analyze complex HR data and
use it to make informed decisions, as well as identify and solve complex HR problems.

• Change management: The HR HEAD must have experience leading change initiatives, including
implementing new HR policies and procedures, and managing organizational restructuring.

• Talent management: The HR HEAD must have experience in talent acquisition, development, and
retention, and be able to identify and develop high-potential employees and leaders.

• Adaptability and agility: The HR HEAD must be able to adapt to changing business environments
and work effectively under pressure.

• Technology proficiency: The HR HEAD must have proficiency in HR information systems and other
relevant technologies, and be able to use them to support HR initiatives and drive efficiency.

• In-depth knowledge of employment laws: The HR

HEAD should possess a comprehensive understanding of labor laws, regulations, and industry-
specific compliance requirements. This includes knowledge of laws related to labor relations, wage
and hour, workplace safety, discrimination, harassment, and employee benefits.

• Compliance program development: The HR HEAD should be skilled in developing and implementing
compliance programs to ensure adherence to applicable laws and regulations. This includes
designing policies and procedures, conducting audits, and establishing mechanisms for monitoring
and reporting compliance.

• Risk assessment and management: The HR HEAD should have the ability to identify and assess
compliance risks within the organization, and develop strategies to mitigate and manage those risks
effectively. This includes staying updated on regulatory changes and proactively adapting HR
practices and policies to remain compliant.

• Ethical standards and integrity: The HR HEAD should uphold the highest ethical standards and
integrity when it comes to compliance matters.

They should foster a culture of compliance throughout the organization, promoting ethical behavior
and encouraging employees to report any compliance concerns or violations.

• Internal investigations: The HR HEAD should possess expertise in conducting thorough and
impartial internal investigations when compliance violations or misconduct allegations occur. This
includes ensuring confidentiality, gathering evidence, interviewing relevant parties, and documenting
findings and outcomes.

• Training and education: The HR HEAD should be able to develop and deliver comprehensive
compliance training programs for employees andcompliance requirements, promoting awareness of
potential risks, and educating employees on their rights and responsibilities.

• Collaboration and communication: The HR HEAD should have strong collaboration and
communication skills to work effectively with legal counsel, regulatory agencies, and other
stakeholders. This includes facilitating open lines of communication, responding to inquiries, and
coordinating compliance-related activities.

• Documentation and recordkeeping: The HR HEAD should have expertise in maintaining accurate
and complete records related to compliance matters, such as employee data, training records, policy
acknowledgments, and incident reports. This includes ensuring appropriate systems and processes
are in place for recordkeeping and data privacy compliance.

• External compliance reporting: The HR HEAD should be capable of preparing and submitting
required compliance reports to regulatory agencies or industry bodies. This may involve compiling
data, completing forms, and ensuring timely submission to demonstrate the organization's
compliance status.

• Continuous improvement and monitoring: The HR HEAD should establish mechanisms for ongoing
monitoring and evaluation of compliance activities.

This includes conducting regular compliance audits, identifying areas for improvement, and
implementing corrective actions to enhance compliance effectiveness