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SWAG Training Deck Axis Ver9.0 Bank
SWAG Training Deck Axis Ver9.0 Bank
TRAINING
DECK
Understand the actual need of the customer before selling Assess customer’s financials and medical condition before
a policy solicitation
Use Product Suitability Matrix to match the solution with Ask specific questions related to customer’s health and
customer need, risk appetite and age habits. Answers to these questions to be filled accurately
and honestly, post discussion with the customer. Make the
customer understand the importance of correct disclosure
Ensure personal meeting with customer during policy
solicitation
Always specify that the returns mentioned on illustration
are indicative only and actual returns may vary
Identify the risk profile of the customer using the
Investment Risk Profiler Ensure customer understand the product questions
mentioned in POSV and fills POSV him/ her self
Explain product benefits, features and premium payment In case of video POSV, customer should read out the
terms correctly declaration him/her self
Disclose complete information about product charges, Customer selfie should be captured in POSV and in case of
benefits and returns to customer video POSV customer selfie should be captured in each
screen
Check original documents of the proposer / life to be Capture a clear and visible photograph in mPRO in a well
assured lighted place
01 02 03 04 05 06
Directly suggest
Overpromise the
the product Sell Regular Pay Offer any Offer
returns to the
without listening product as a guarantee on inducements to Suggest / agree to
customer other
and Single Pay returns in a customers to buy splitting of
than those
understanding product or limited market linked life insurance policies
mentioned in the
needs of the pay product policy
illustration
customer
Misrepresent
Suggest or agree Update your own
material facts of Conceal any
to your customer contact details as
Share the POSV Click photo of a customer which medical condition
to omit material against the
link with the seller photo in POSV impact the / background of
information from customer’s in the
underwriting customer
disclosure proposal
decision
07 08 09 10 11 12
This document is strictly for internal circulation and / or training purposes
Life is like a game of cricket…
…full of ‘Uncertainties’
This document is strictly for internal circulation and / or training purposes
But one can
manage life’s
uncertainties
by planning
ahead
Mrs. Sethi, Age 42, Mr. Rao, Age 45 Mr. Kumaran, Age 55
Son aged 8, Working in call Centre Established Businessman Teacher in Govt. School
How SWAG Will Benefit Your Customers
Guaranteed I will now have more money in my hand from next month
Early Income
Select Income
Term I have the flexibility to choose how long my parents need the income for
Defer
Income I can pay premiums as long as I can afford them and get guaranteed income later
Select Your
Date I will make my wedding anniversary special and memorable every year
More
Protection My family will be financially secured for a longer period of time
Policy Continuity
& More Cover My child’s education will be secured, no matter what
Share Your Thoughts
Which benefit
appeals to you
the most?
SWAG Game Changers
Industry Unique Benefits On SWP Chasis
Disproportionate Benefit for high value cases (10 Lac & above)
SWAG will be an even bigger Hit than SWP
SWP a Block Buster Product
Plus Lump Sum benefit at Plus Return of Total Premiums Plus Return of 50% of Total
maturity Payable at maturity Premiums Payable at age 85 yrs
Optional PCB available under variants other than Lifelong wealth with / without WOP plus rider
Let’s see how each Variant works
Early Wealth Variant – Mera Naya Financing Partner
Age 35 years
Minimum Life Cover applicable Rs. 22,00,000 and it may keep increasing further as per the applicable terms of his policy.
*inclusive of auto debit booster Rs. 18,000 paid at the end of ppt
This document is strictly for internal circulation and / or training purposes
Early Wealth Industry #1st Premium Offset - ‘Tax Arbitrage’ for your customer
Age 45 years
Age 35 years
2.10 L 2.10 L 2.10 L 2.10 L 2.10 L 2.10 L 2.10 L 2.10 L 2.10 L 2.10 L 2.10 L
Maturity Benefit of
Rs. 15.42 Lacs
35 year old male, premium 2 lac, PPT & PT- 15 years, Income start year- 5th year, Income payout frequency- Annual
* Inclusive of auto debit booster Rs. 28,000 paid at the end of PPT
This document is strictly for internal circulation and / or training purposes 24
Where Early Income is applicable and Where Premium Offset is applicable?
Policy
Income start year
Term Premium
Payment Term
(Years) 1 5 7 10
10 10 NA Early Income NA NA
12 12 NA Early Income Early Income NA
15 15 NA Premium Offset Premium Offset Premium Offset
20 20 NA Premium Offset Premium Offset Premium Offset
30 10 Early Income NA NA NA
40 10 Early Income NA NA NA
Age 35 years
2 year
deferment
Guaranteed income of Rs. 2,36,297 every year for 20 years
(Total income benefit of Rs. 47,25,940)
Guaranteed
Maturity Benefit
Rs. 20,00,000
Lumpsum
Rs.2,00,000 (excluding taxes) per year is paid for 10 years
Age 50 years
Which Variant
excites you the
most?
Let’s See If You Remember
Long Term Wealth 5,6,8,10,12 0,1,2,3,4,5 91 days 65 years less PPT Rs. 30,000
*Please Note
Incase of PCB Opted Minimum Entry Age is 18 years for Long Term Wealth variant & Early Wealth variant.
PCB option is not available in Life Long Wealth variant.
PPT+ Income
Long Term Wealth 5,6,8,10,12 0,1,2,3,4,5 Deferment period+
Income period
10 10
12 12
Early Wealth 15 NA 15
20 20
10,12 30, 40
A) 0 B) 0,1,2,3,4,5
C) 0,1,2 D) NA
A) 0 B) 0,1,2,3,4,5
C) 0,1,2 D) NA
True False
True False
True False
True False
Customer : …
Policy Continuance Benefit if opted, ensures your survival and maturity benefits continue to be paid, as and when due
in case of death of the Life Insured without any need of premium payment.
2 year
Rs. 213,835 income for 20 years
Death happens in 3rd year deferment Plus
Rs. 20,00,000 lumpsum at maturity
Policy term: 32 years
Minimum Life Cover applicable throughout policy term: 22,00,000
35 year old male, premium 2 lacs, 10 year PPT + 2 year deferment + 20 year income term
* Inclusive of auto debit booster Rs. 18,000 paid at the end of PPT
This document is strictly for internal circulation and / or training purposes 46
PCB is opted with WOP+ Rider
If PCB is opted with WOP+ Rider -> Auto Continuance in case of death, disease and disability
35 year old male, premium 2 lacs, 10 year PPT + 2 year deferment + 20 year income term
* Inclusive of auto debit booster Rs. 18,000 paid at the end of PPT
This document is strictly for internal circulation and / or training purposes 47
50% additional ADB in case of Death
An Extra 50% of Sum Assured at inception will be paid in case of death due to accident
once the premium payment term is over along with the death benefit
2 year
PPT-10 years deferment
35 year old male, premium 1 lacs, 10 year PPT + 2 year deferment + 20 year income term
* Inclusive of auto debit booster paid at the end of PPT
This document is strictly for internal circulation and / or training purposes 48
Select The Date | How It Works
Month Cashflow
June-22 -100000
June-23 -100000
Select the date Yes June-24 -100000
June-25 -100000
June-26 -100000
Policy Issuance Date 15th June, 2022 June-27 -100000
June-28 -100000
June-29 -100000
Date Opted for first payout (A) 24th Feb, 2033 June-30 0
June-31 0
Step 1- Check the difference June-32 0
Original Date of the payout (B) 15th June, 2033 between the two dates (consider February-33 6932
+ve number in case the difference February-34 10000
(C) No. of days prior to Original payout February-35 10000
112 is -ve)
February-36 10000
date (A)-(B) February-37 10000
Step 2- Subtract the difference
February-38 10000
365-(C) 253 from 365 February-39 10000
February-40 10000
Step 3- Divide the resultant February-41 10000
Pro-Rated income % (69.32%) number by 365 February-42 10000
February-43 10000
February-44 10000
• This option is available only in case the income payment frequency is annual. February-45
February-46
10000
10000
• This option is available only at inception and no change will be allowed during the policy term. February-47 10000
February-48 10000
• Pro-rated income shall be payable in first and last year of the income period in case the chosen February-49 10000
February-50 10000
income date is different from the policy anniversary date. February-51 10000
February-52 10000
February-53 10000
February-54 10000
February-55 10000
February-56 10000
February-57 10000
Plan variant- Long Term Income, PPT-8 years, Deferment period- 2 years, Income period-25 years June-58 3068
Please note- Above cash flows are notional and only for explaining save the date feature
This document is strictly for internal circulation and / or training purposes 49
Auto Debit Booster| How It Works
Customer : …
Sir, would you be interested in a plan which gives you more than
4 times returns on your Investment!
Mr. Sharma
“I would prefer to invest in other products which can provide
me higher returns’’
Seller - Rahul
Sir, It is great that you plan to invest in other avenues.
However, one must always diversify one’s portfolio.
Mr. Sharma
“I would rather invest in property to take care of my
retirement’’
Seller - Rahul
Sir, I understand that you want to invest in property and it a good avenue of
investment.
Both Property and this Product will give you returns in the long term.
However, Property returns are not guaranteed, are taxable, and involve high capital
investment. Whereas, in this Product, the returns are guaranteed and tax-free. It
requires smaller investment and also gives you life cover!
This document is strictly for internal circulation and / or training purposes
Objection Handling 3
Mr. Sharma
“If I invest in FD, I can get good interest rates’’
Seller - Rahul
Sir, It is great that you plan to invest in FD.
However, in FD the returns are guaranteed only for a limited period but the
renewal at same rate is not guaranteed. Moreover, there is no life cover and
returns are taxable.
SWAG offers Guaranteed, Long Term and Tax Free Income with Life Cover
This document is strictly for internal circulation and / or training purposes
Objection Handling 4
Mr. Sharma
“I can take term plan instead of
buying this plan’’
Seller - Rahul
Sir, I appreciate you are thinking of taking protection.
However, let me share with you that Term plans generally provide death benefit (in case
something unfortunate happens to you) and the plan I am offering provides both living and
death benefit.
As per your needs identified, you need alternate income in coming years. This plan will
ensure that you get guaranteed income till the age of 99 years which a term plan can not
offer.
This document is strictly for internal circulation and / or training purposes
Objection Handling 5
Mr. Sharma
“I am getting a plan from the market
which offers me money back option’’
Seller - Rahul
Sir, I understand that getting your money back is important to you. SWAG also offers your money
back in the form of regular and guaranteed income, and that too from the 1st month itself!
10 pay 30- Income start year 1 10 pay 10- Income Start year 5
Age/Premium 100000 200000 300000 Age/Premium 100000 200000 300000
35 5.38% 5.47% 5.47% 35 4.81% 4.98% 4.98%
40 5.36% 5.45% 5.45% 40 4.71% 4.89% 4.89%
45 5.31% 5.40% 5.40% 45 4.51% 4.69% 4.69%
50 5.21% 5.31% 5.31% 50 4.15% 4.34% 4.34%
12 pay 30- Income Start year 1 12 pay 12- Income Start year 5
Age/Premium 100000 200000 300000 Age/Premium 100000 200000 300000
35 5.40% 5.48% 5.48% 35 4.90% 5.07% 5.07%
40 5.39% 5.47% 5.47% 40 4.80% 4.97% 4.97%
45 5.35% 5.44% 5.44% 45 4.61% 4.78% 4.78%
50 5.27% 5.36% 5.36% 50 4.24% 4.43% 4.43%
8 pay 8 pay
Age/Premium 100000 200000 300000 Age/Premium 100000 200000 300000
40 5.77% 5.90% 5.90% 40 6.01% 6.12% 6.12%
45 5.63% 5.76% 5.76% 45 5.95% 6.06% 6.06%
50 5.38% 5.51% 5.51% 50 5.83% 5.93% 5.93%
55 4.97% 5.11% 5.11% 55 5.59% 5.70% 5.70%
10 pay 12 pay
Age/Premium 100000 200000 300000 Age/Premium 100000 200000 300000
40 6.31% 6.40% 6.40% 40 6.33% 6.41% 6.41%
45 6.29% 6.38% 6.38% 45 6.33% 6.41% 6.41%
50 6.23% 6.32% 6.32% 50 6.28% 6.36% 6.36%
55 6.08% 6.18% 6.18%
INSTRUCTIONS
Click Item
Revise SWAG basics in pairs (5 Min)
Trainer to randomly choose a participant Bat
Early Wealth Variant Long Term Wealth Variant Lifelong Wealth Variant
Player Name 1 Player Name 1 Player Name 1
mQuote mPro/mSales
The Product Suitability Check section in mpro has input fields for recommending the products.
Choose Life stage as per customer’s current life stage from any of the 5 listed
Choose 1 need from any of the 5 listed as per customer’s choice: • Single
• Protection • Married with no children
• Children’s education/marriage • Single with children
• Retirement • Married with children
• Wealth Accumulation/Investment • Close to retirement or retired
• Regular Income
What is PSM - Suitability - Suitability is the mandatory collection of information of a prospect on age, income, family status, life
stage, financial and family goals, investment objectives, insurance portfolio already held AND determination or recommendation of
a product based on the suitability information collected from the Prospect as per IRDAI MCG circular
IRDAI/Life/MISC/CIR/173/09/2019 dated September’ 2019
This document is strictly for internal circulation and / or training purposes
I PLEDGE
I will pitch SWAG Plan and its
Features to atleast 5 Customers
Everyday.
This document is strictly for internal circulation and / or training purposes
THANK
YOU
Instructions: Start a conversation and pitch SWAG based on the profile details and needs.
Instructions: Start a conversation and pitch SWAG based on the profile details and needs.
Instructions: Start a conversation and pitch SWAG based on the profile details and needs.
16
November
Leaders
Cities
Post the success of our flagship non-par savings product, Smart Wealth Plan (SWP), the new
proposed “Max Life Smart Wealth Advantage Guaranteed Plan” (SWAG) is designed as an
advanced version of SWP that comes with more flexibilities for customer, enhanced and
customized stories for distribution and diversification of seller conversation
New Features are :-
Contains –
1. One Pager – 4 Variant
2. Conversation starter
3. QR code for the leaflet
1. LCD TV
2. Desktop banner
3. ATM Screen ( 20th Nov – 15th Dec)
4. Employee App Banner
1. 2. 3. 4.