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CV Rana M Jawad
CV Rana M Jawad
Jawad Rana
Senior Officer – Allied Bank
Limited
Contact Objective
Lahore, Pakistan To seek a promising career in a prestigious organization with opportunities
+92322-4411022 for learning and career growth, to best utilize my skills as an individual
ranajawad9193@yahoo.com and as a team member.
Education Experience
SSC (Science) 2005-2007 May 2018 – Present
FPHS, Quetta, Pakistan Senior Officer • MG-10 • Allied Bank Limited
o Actively monitor installed ATMs performance and up time.
o Ensure timely follow up with vendors for ATM Complaints.
HSC (Pre-Engineering)
o Resolution of ATMs Complain in Management System
2007-2009.
o Complaints on daily basis. Responsible for timely resolving SBP
Govt. Inter G.M Musa ATM related Complains if any reported.
College, Quetta, Pakistan o Responsible for timely reporting to SBP on daily basis in
Holidays. Provide support to addition cell numbers of ATMs
BS Electronics Engineering related SMS on IRIS.
2009-2013 o Responsible for EJ Monitoring and coordination with branches for
Baluchistan University of related matters.
Information Technology o Responsible for ATMs MIS Reports (Weekly Downtime report,
ATM Down time to branch, Transaction Report, etc.)
Engineering & Management
o Responsible for efficient monitoring services of Bill payments,
Science, Quetta, Pakistan 1link, SMS alerts, HSM, all services.
o Coordinating with vendors and internal departments for ATMs
Cash Shortage issues.
o Ensure in time generating and posting of all export files
including1link Export, M Net Export, IBFT Export, and UBPS
exports, credit card file. Deployment Screen on ATM by Proview as
Projects per Requirement.
• (User independent) Wheelchair o Maintain uptime of All ADC application (IRIS, UBPS, Call Center,
Essential, Card watch, Proview) Technical support with RRS, CPU,
controlled with voice and DTMF,
Call center and branches against application related and customer
monitoring patient’s heart beat related issues. Coordinate with Admin for New ATM installations
temperature displaying on LCD
and sending these parameters to
a specific mobile number through
GSM module. (R&D funded)
• Digital stopwatch.
• Stereo amplifier
• DTMF automation
• Digital variable power supply(5v-
20v)
December 2016 – January 2018
Operations • Team Lead Operations • MS Mobilink Faisalabad
o ZTE SDR integration and installation
o Ericsson MINI-LINK Traffic Node integration, and
troubleshooting.
(Backup configuration, Software Base Line Upgrade,
“NPU, MMU and LTU” troubleshooting)
o Emerson and Delta rectifier configuration and software
upgrade and troubleshooting
Professional & o Managing Team of vender to achieve project targets.
Personal Skills o Arranging and giving training to team members as per
requirement.
• Project management o Escalation to management for critical issues and update on
• Microsoft Excel, Word, and agreed SOP.
power point o Monitor Team performance and coordination with vender to
• Strong planning, organizing, meet KPI’s.
and monitoring abilities, an o Perform audit and quality check for BSS/TXN and non Telco part
of the network.
efficient time manager.
o Perform routine tasks and coordination with all stakeholders
• Self-aware, always strive to o Performed routine On Call duty.
learn and grow.
• Emotionally mature and January 2016 – November 2016
confident- a calming influence. O&M NOC Engineer • WaridTel PVT LTD
• Adaptable and flexible, ability o Ericsson OSS Internal and External Alarm Monitoring and
to perform well under Escalation as per SOP’s
pressure. o Project related escalation to vender and its follow-up
• Excellent team player. o Escalation to management for critical issues and update on
agreed SOP.
o Monitor Team performance and coordination with vender to
meet KPI’s.
o Perform routine tasks and coordination with all stakeholders.