Ehsan Saif

ADC Channels&GenesysCRM

Ehsansaif686@gmail.com Samnabad, Lahore

Pakistani +92-310-4686-191
+92-331-7180-686

To be a part of a creative and dynamic work

Education
environment where I can apply and enhance my skills
BS Computer Science and at the same time my individual growth too.

From October 2015 to November 2019 Superior University Lahore Lahore

Languages
Short coerces
From May 2015 to July 2015 CFE college Sargodha Urdu

MS,Office.
Web developing. English
PHP

Work experience Interests

Internet
Officer ADC Channels
Suffering
Since October 2021 (continue) MCB Islamic Bank Lahore
Books reading
Actively monitor installed ATMs performance and up time.
Cricket
Ensure timely follow up with vendors for ATM Complaints. Visit adventure places
Resolution of ATMs Complain in Management System Complaints on
dailybasis.
Social networks
Responsible for timely resolving SBP ATM related Complains if any
reported.Responsible for timely reporting to SBP on daily basis in @http://www.facebook.com/ranaehsansaif
Holidays. @www.linkedin.com/in/ehsan-saif-028b20180
Provide support to addition cell numbers of ATMs related SMS on
IRIS. Responsible for EJ Monitoring and coordination with branches for
relatedmatters.
Responsible for ATMs MIS Reports(Weekly Downtime report, ATM
Downtimeto branch, Transaction Report, etc.)
Responsible for efficient monitoring services of Bill payments, 1link,
SMSalerts, HSM, all services.
Coordinating with vendors and internal departments for ATMs Cash
Shortageissues.
Ensure in time generating and posting of all export files including1link
Export,MNet Export, IBFT Export, and UBPS exports, credit card file.
Deployment Screen on ATM by Proview as per Requirement.
Maintain uptime of All ADC application (IRIS, UBPS, Call Center, Skills
Essential,Card watch, Proview )
ADC channels
Technical support with RRS, CPU, Call center and branches against
application related and
customer related issues. Digital banking

Coordinate with Admin for New ATM installations

Troubleshooting
PHP Developer (SQL)
Since February 2020 CrecenTech Lahore
HTML,CSS,JavaScript/JQuery/AJAX
Developing and customizing applications.
Work on Customize PODIO applications.
PHP/SQL
Work on Customize GLOBI FLOW applications.
Improvement of Business real estate application with Java script and
php&SQL.