Professional Documents
Culture Documents
Organizational Behavior Arab World Edition 1St Edition Robbins Test Bank Full Chapter PDF
Organizational Behavior Arab World Edition 1St Edition Robbins Test Bank Full Chapter PDF
Organizational Behavior Arab World Edition 1St Edition Robbins Test Bank Full Chapter PDF
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1) Which of the following theories argues that because of time pressures, leaders establish a special 1)
relationship with a small group of their subordinates?
A) leader-member exchange
B) managerial grid
C) path-goal
D) expectancy
E) contingency
Answer: A
Explanation: A)
B)
C)
D)
E)
3) According to the Managerial Grid, managers perform best using which of the following styles? 3)
A) development-oriented
B) consideration
C) contingency
D) 9,9
E) rigid
Answer: D
Explanation: A)
B)
C)
D)
E)
1
4) Who was the first scholar to discuss charismatic leadership? 4)
A) Bernard Bass
B) Fred Fiedler
C) Robert House
D) Max Weber
E) none of the above
Answer: D
Explanation: A)
B)
C)
D)
E)
2
You are an employee in a large organization. In this organization, there are two senior managers. The first of these mangers,
Sadiq, prides himself on his ability to help his subordinates understand their roles in achieving company goals. He defines
clear-cut steps for his subordinates to use in completing projects, and rewards them for using proven strategies. The second
manager, Wasim, feels that his role should be to provide individualized consideration and intellectual stimulation. His
approach encourages creative problem solving and the development of new ideas. Most of the workers believe that both
leaders are well trained, but Wasim's employees remark that Wasim seems to have a special leadership quality that sets him
apart from the other managers.
7) Based on the information given in the passage, Wasim is most likely a(n) ________ leader. 7)
A) reactional
B) transactional
C) transcendent
D) emotion-based
E) transformational
Answer: E
Explanation: A)
B)
C)
D)
E)
8) The type of leader who guides or motivates his or her followers in the direction of established goals 8)
by clarifying role and task requirements is known as a ________ leader.
A) charismatic
B) transcendent
C) actuarial
D) transformational
E) transactional
Answer: E
Explanation: A)
B)
C)
D)
E)
9) Based on the contingency theory, if the leadership style does not match the situation, you should 9)
________.
A) change the leader to fit the situation
B) either a or b
C) change the situation to fit the leader
D) retrain the leader in a more appropriate style
E) accept this circumstance as unchangeable
Answer: B
Explanation: A)
B)
C)
D)
E)
3
10) Leadership is best defined as ________. 10)
A) implementing the vision and strategy provided by management
B) keeping order and consistency in the midst of change
C) coordinating and staffing the organization and handling day-to-day problems
D) the ability to influence a group in goal achievement
E) not a relevant variable in modern organizations
Answer: D
Explanation: A)
B)
C)
D)
E)
11) What is considered both the least passive and most effective of the leader behaviors? 11)
A) laissez-faire
B) individualized consideration
C) inspirational motivation
D) contingent reward
E) idealized influence
Answer: E
Explanation: A)
B)
C)
D)
E)
12) In Fiedler's model, if a respondent describes his or her least preferred co-worker in relatively 12)
positive terms, then the respondent is considered to be ________.
A) relationship-oriented
B) consideration-focused
C) unrealistic
D) people-oriented
E) consensus-building
Answer: A
Explanation: A)
B)
C)
D)
E)
4
13) Based on information given in the text, which of the following most likely represents a situation 13)
where charismatic leadership is not needed?
A) A business is operating during a time of war.
B) A business is in the throes of a hostile takeover.
C) A business is in its infancy.
D) A business is facing the introduction of a radically new product.
E) A business is succeeding due to several years of strong market leadership.
Answer: E
Explanation: A)
B)
C)
D)
E)
14) The ________ theory of leadership has shown that people characterize leaders as having such traits 14)
as intelligence, outgoing personality, strong verbal skills, aggressiveness, understanding, and
industriousness.
A) organizational
B) attribution
C) contingency
D) perception
E) fundamental
Answer: B
Explanation: A)
B)
C)
D)
E)
You are the CEO of an engineering design firm that has several departments, each specializing in the design of different
products. You have noticed a great deal of difference between the styles of the various department directors. You also see a
big difference in the morale, employee satisfaction levels, and effectiveness (productivity) levels of the departments. One of
your goals as CEO is to maximize productivity across all departments.
15) It can be inferred that the poorest performing director is most likely to receive which of the 15)
following scores on the managerial grid?
A) 5,5 B) 9,1 C) 9,9 D) 1,1 E) 1,9
Answer: D
Explanation: A)
B)
C)
D)
E)
5
Your boss has been reading several books on leadership. You notice that every few months he is spouting a different
approach and philosophy. You have been trying to keep up with him and figure out which "leadership theory of the month"
he is studying.
16) Suddenly your boss begins sending people to training to help them develop more effective 16)
leadership styles. It is clear that he is reading an author who supports ________.
A) Fiedler's contingency model
B) behavioral theories
C) trait theories
D) the reflection effect
E) none of the above
Answer: B
Explanation: A)
B)
C)
D)
E)
17) Which of the following most likely exemplifies a relationship of identification-based trust? 17)
A) A boss rewards his employees for achieving company objectives ahead of schedule.
B) Two business partners have worked together for many years and rely on each other to make
decisions on behalf of the business.
C) A stranger assists another individual in repairing a flat tire and requests no compensation.
D) A woman discovers that she has a great deal in common with an acquaintance who comes
from a similar family background.
E) A family hires a nanny for their children based on positive references from several friends.
Answer: B
Explanation: A)
B)
C)
D)
E)
18) All contingency theories are based on the idea that effective leadership performance depends on 18)
________.
A) making use of the best path for the goal that is identified
B) using a leadership style that is appropriate to the situational conditions
C) selecting the right leadership style based on the level of the followers' readiness
D) the proper match between the leader's style and the control the situation gives the leader
E) none of the above
Answer: B
Explanation: A)
B)
C)
D)
E)
6
19) The most fragile relationships are contained in ________-based trust. 19)
A) reward
B) knowledge
C) deterrence
D) supposition
E) identification
Answer: C
Explanation: A)
B)
C)
D)
E)
20) Recent studies indicate that ________ may indicate effective leadership. 20)
A) emotional intelligence
B) a highly analytical mind
C) outstanding training
D) an endless supply of terrific ideas
E) a compelling vision
Answer: A
Explanation: A)
B)
C)
D)
E)
7
23) Organizational characteristics that can be substitutes for leadership include all of the following 23)
except ________.
A) rigid rules and procedures
B) explicit formalized goals
C) cohesive work groups
D) mentor relationships
E) All of the above can be substitutes for leadership.
Answer: D
Explanation: A)
B)
C)
D)
E)
24) The authors suggest that transactional and transformational leadership should be viewed as 24)
________.
A) opposing approaches to accomplishing goals
B) equivalent to charismatic leadership
C) complementary forms of leadership
D) the building blocks of charismatic leadership
E) subcomponents of situational leadership
Answer: C
Explanation: A)
B)
C)
D)
E)
Your boss has been reading several books on leadership. You notice that every few months he is spouting a different
approach and philosophy. You have been trying to keep up with him and figure out which "leadership theory of the month"
he is studying.
25) Now your boss seems to be trying to analyze each leader according to which employees they 25)
interact with most and least, and which employees they rate highest and lowest. You suspect that
he is reading about which of the following models?
A) SLT B) LPC C) LMX D) PGT E) SNFU
Answer: C
Explanation: A)
B)
C)
D)
E)
8
26) ________ are considered to use their charisma in a socially constructive way to serve others. 26)
A) Ethical leaders
B) Idealized influence leaders
C) Trusted leaders
D) Contingent reward leaders
E) Transformational leaders
Answer: A
Explanation: A)
B)
C)
D)
E)
27) Which of the following roles focuses on bringing about order and consistency by drawing up 27)
formal plans?
A) management
B) leadership
C) task structure
D) initiating structure
E) none of the above
Answer: A
Explanation: A)
B)
C)
D)
E)
9
29) If a survey respondent sees his or her least preferred co-worker in unfavorable terms, Fiedler 29)
would categorize the respondent as ________.
A) laissez-faire
B) insightful
C) task-oriented
D) overly critical
E) emotionally deficient
Answer: C
Explanation: A)
B)
C)
D)
E)
31) According to one of the authors, a person can learn to become more charismatic by displaying all of 31)
the following characteristics except ________.
A) communicating information only with a select group of close advisors
B) maintaining an optimistic view
C) using a captivating and engaging tone of voice
D) creating a bond that inspires others to follow
E) bringing out the potential in followers by tapping into their emotions
Answer: A
Explanation: A)
B)
C)
D)
E)
10
32) ________ make it impossible for leader behavior to make any difference to follower outcomes. 32)
A) Deterrents
B) Higher level leaders
C) Substitutes
D) Neutralizers
E) all of the above
Answer: D
Explanation: A)
B)
C)
D)
E)
33) According to the Ohio State studies, the extent to which a leader's behavior is directed toward 33)
getting the job done is called ________.
A) consideration
B) path-goal
C) maximization
D) initiating structure
E) relationship-oriented
Answer: D
Explanation: A)
B)
C)
D)
E)
You are an employee in a large organization. In this organization, there are two senior managers. The first of these mangers,
Sadiq, prides himself on his ability to help his subordinates understand their roles in achieving company goals. He defines
clear-cut steps for his subordinates to use in completing projects, and rewards them for using proven strategies. The second
manager, Wasim, feels that his role should be to provide individualized consideration and intellectual stimulation. His
approach encourages creative problem solving and the development of new ideas. Most of the workers believe that both
leaders are well trained, but Wasim's employees remark that Wasim seems to have a special leadership quality that sets him
apart from the other managers.
34) In his role as manager, Wasim most likely exhibits all of the following characteristics except 34)
________.
A) instilling pride
B) treating each employee individually
C) using symbols to focus efforts
D) acting in his own best interests
E) promoting careful problem solving
Answer: D
Explanation: A)
B)
C)
D)
E)
11
35) According to LMX theory, which of the following is not true of those individuals who fall into the 35)
out-group?
A) They have leader-follower relations based on formal authority interaction.
B) They receive fewer of the preferred rewards that the leader controls.
C) They receive a disproportionate amount of the leader's attention.
D) They are less trusted.
E) All of the above statements are true.
Answer: C
Explanation: A)
B)
C)
D)
E)
36) Vroom and Yetton's leadership theory could also be described as a ________ theory. 36)
A) cognitive dissonance
B) contingency
C) trait
D) behavioral
E) decision
Answer: E
Explanation: A)
B)
C)
D)
E)
You are the manager in charge of a work team. You realize that high performance teams are characterized by high mutual
trust and it is your goal to make sure that your team has this high level of trust. You wish to use the recent research that has
identified the five dimensions that underlie the concept of trust as your model.
37) Certain members of your team are unpredictable and unreliable. Based on the information given in 37)
the chapter, your team most likely needs help with which dimension of trust?
A) loyalty
B) integrity
C) competence
D) accountability
E) consistency
Answer: E
Explanation: A)
B)
C)
D)
E)
12
38) Hersey and Blanchard's leadership theory differs from other leadership theories primarily because 38)
it ________.
A) explores the role of the expectations of the leader for the follower
B) deals strictly and exclusively with contingencies
C) holds that leadership style should be dependent on the situation
D) is normative
E) focuses on the followers
Answer: E
Explanation: A)
B)
C)
D)
E)
39) The two dimensions of leadership behavior identified in the University of Michigan studies are 39)
________.
A) employee-oriented and production-oriented
B) initiation and completion
C) emotional and rational
D) initiating structure and consideration
E) coercion and motivation
Answer: A
Explanation: A)
B)
C)
D)
E)
13
41) Fiedler's contingency model assumes that an individual's leadership style is ________. 41)
A) contingent
B) situational
C) fixed
D) intangible
E) changeable
Answer: C
Explanation: A)
B)
C)
D)
E)
42) According to House, what leader is friendly and shows concern for the needs of followers? 42)
A) the directive leader
B) the participative leader
C) the achievement-oriented leader
D) the supportive leader
E) the laissez-faire leader
Answer: D
Explanation: A)
B)
C)
D)
E)
You are an employee in a large organization. In this organization, there are two senior managers. The first of these mangers,
Sadiq, prides himself on his ability to help his subordinates understand their roles in achieving company goals. He defines
clear-cut steps for his subordinates to use in completing projects, and rewards them for using proven strategies. The second
manager, Wasim, feels that his role should be to provide individualized consideration and intellectual stimulation. His
approach encourages creative problem solving and the development of new ideas. Most of the workers believe that both
leaders are well trained, but Wasim's employees remark that Wasim seems to have a special leadership quality that sets him
apart from the other managers.
43) That special leadership quality that people notice when they work with Wasim may be termed 43)
________.
A) trust
B) transaction
C) charisma
D) transformation
E) framing
Answer: C
Explanation: A)
B)
C)
D)
E)
14
44) Based on the information given in the passage, Sadiq is most likely a(n) ________ leader. 44)
A) transactional
B) reactional
C) emotion-based
D) transformational
E) transcendent
Answer: A
Explanation: A)
B)
C)
D)
E)
45) ________ is the dimension of trust that encompasses an individual's technical and interpersonal 45)
knowledge and skills.
A) Idealism
B) Will
C) Competence
D) Adaptation
E) Motivation
Answer: C
Explanation: A)
B)
C)
D)
E)
46) According to the text, which of the following skills should be included in leadership training? 46)
A) trust building
B) situational analysis
C) vision creation
D) all of the above
E) none of the above
Answer: D
Explanation: A)
B)
C)
D)
E)
47) The two dimensions of leadership behavior explained in the Ohio State studies are ________. 47)
A) concern for people and concern for production
B) employee-oriented and production-oriented
C) coercion and motivation
D) initiating structure and consideration
E) operant conditioning and classical conditioning
Answer: D
Explanation: A)
B)
C)
D)
E)
15
48) According to Hersey and Blanchard, readiness encompasses the ________. 48)
A) ability and willingness of the followers to accomplish a task
B) degree of confidence, trust, and respect members have in their leader
C) amount of influence a leader has over variables such as hiring, firing, and salaries
D) level of morale and satisfaction of the employees
E) all of the above
Answer: A
Explanation: A)
B)
C)
D)
E)
51) Which theory differentiates leaders from nonleaders by focusing on personal qualities and 51)
characteristics?
A) trait theory
B) Fiedler's perspective
C) contingency theory
D) characteristic theory
E) LPC
Answer: A
Explanation: A)
B)
C)
D)
E)
16
52) If behavioral leadership theories are correct, then ________. 52)
A) leaders are born with leadership behaviors
B) leadership behaviors are consistent
C) leaders' behavior should be altered
D) women generally make better leaders than men
E) leadership can be taught
Answer: E
Explanation: A)
B)
C)
D)
E)
You are the manager in charge of a work team. You realize that high performance teams are characterized by high mutual
trust and it is your goal to make sure that your team has this high level of trust. You wish to use the recent research that has
identified the five dimensions that underlie the concept of trust as your model.
54) All of the following are ways you can build trust within the work team except ________. 54)
A) speaking your feelings
B) practicing openness
C) showing loyalty to your team members
D) keeping negative thoughts to yourself
E) demonstrating your competence
Answer: D
Explanation: A)
B)
C)
D)
E)
17
Your boss has been reading several books on leadership. You notice that every few months he is spouting a different
approach and philosophy. You have been trying to keep up with him and figure out which "leadership theory of the month"
he is studying.
55) You have noticed that your boss is often asking you what types of peers you least like to work with. 55)
You suspect that he is trying to covertly determine your leadership style according to ________.
A) Fiedler
B) Hersey and Blanchard
C) Sondak
D) Vroom and Yetton
E) none of the above
Answer: A
Explanation: A)
B)
C)
D)
E)
You are an employee in a large organization. In this organization, there are two senior managers. The first of these mangers,
Sadiq, prides himself on his ability to help his subordinates understand their roles in achieving company goals. He defines
clear-cut steps for his subordinates to use in completing projects, and rewards them for using proven strategies. The second
manager, Wasim, feels that his role should be to provide individualized consideration and intellectual stimulation. His
approach encourages creative problem solving and the development of new ideas. Most of the workers believe that both
leaders are well trained, but Wasim's employees remark that Wasim seems to have a special leadership quality that sets him
apart from the other managers.
56) The passage implies which of the following about the effectiveness of the two managers' leadership 56)
styles?
A) Sadiq is more effective than Wasim at inspiring employees, while Wasim is more effective
than Sadiq at achieving goals.
B) Wasim and Sadiq are not effective leaders, because neither helps define the vision of the
organization.
C) Sadiq is a more effective leader than Wasim, because he encourages his employees to use
proven methods.
D) Wasim and Sadiq are equally effective as leaders, because both employ transformational
leadership styles.
E) Wasim is a more effective leader than Sadiq, because he encourages creativity in his
employees.
Answer: E
Explanation: A)
B)
C)
D)
E)
18
57) Most modern organizational relationships are rooted in ________ trust. 57)
A) knowledge-based
B) reliance-based
C) virtue-based
D) dependence-based
E) identity-based
Answer: A
Explanation: A)
B)
C)
D)
E)
58) One of the authors suggests that very charismatic leaders are likely to ________. 58)
A) motivate followers to become more extroverted
B) encourage women protégés to seek leadership positions
C) invoke high performance among followers
D) avoid media attention regarding their achievements
E) focus organizational visions around present accomplishments
Answer: C
Explanation: A)
B)
C)
D)
E)
You are the CEO of an engineering design firm that has several departments, each specializing in the design of different
products. You have noticed a great deal of difference between the styles of the various department directors. You also see a
big difference in the morale, employee satisfaction levels, and effectiveness (productivity) levels of the departments. One of
your goals as CEO is to maximize productivity across all departments.
59) As you look at the difference between the department directors, you notice that some are more 59)
charismatic and enthusiastic than others. In identifying this difference, you are looking at the
directors' ________.
A) traits
B) behaviors
C) personalities
D) attitudes
E) all of the above
Answer: A
Explanation: A)
B)
C)
D)
E)
19
60) Three situational criteria identified in the Fiedler model are ________. 60)
A) emotional intelligence, group orientation, and employee status
B) leader-member relations, task structure, and position power
C) charisma, influence, and leader-member relations
D) job requirements, position power, and leadership ability
E) task structure, leadership ability, and group conflict
Answer: B
Explanation: A)
B)
C)
D)
E)
61) The text implies that the type of leader likely to have the most profound effect on his or her 61)
followers is the ________ leader.
A) transactional
B) educational
C) actuarial
D) transcendent
E) transformational
Answer: E
Explanation: A)
B)
C)
D)
E)
20
63) According to the attribution theory of leadership, the key to being characterized as an "effective 63)
leader" is projecting the ________ of being a leader rather than focusing on ________.
A) look; events
B) facade; reality
C) image; overcoming challenges
D) appearance; actual accomplishments
E) attributes; substance
Answer: D
Explanation: A)
B)
C)
D)
E)
64) According to the text, which of the following types of trust involves the most minimal controls? 64)
A) attribute-based trust
B) identification-based trust
C) reward-based trust
D) deterrence-based trust
E) knowledge-based trust
Answer: B
Explanation: A)
B)
C)
D)
E)
21
66) Trait research suggests that we focus on ________, whereas behavioral studies imply that we can 66)
effectively ________.
A) changing jobs to suit people; change people to suit jobs
B) selecting the right person for a job; train leaders
C) identifying certain traits in leaders; ignore leaders' traits
D) teaching people certain traits; teach people certain behaviors
E) training new employees; dispense with training
Answer: B
Explanation: A)
B)
C)
D)
E)
67) A ________ is a senior employee who sponsors and supports a less experienced employee. 67)
A) manager B) facilitator C) protégé D) mentor E) leader
Answer: D
Explanation: A)
B)
C)
D)
E)
22
70) There is fairly strong evidence that traits can predict ________ more accurately than leadership 70)
effectiveness.
A) the conscientiousness of leaders
B) extraversion in leaders
C) leadership awareness
D) leadership competence
E) leadership emergence
Answer: E
Explanation: A)
B)
C)
D)
E)
71) A leader high in initiating structure would do which of the following? 71)
A) exhibit laissez-faire type of leadership
B) seek consensus
C) assign group members to particular tasks
D) maximize leader-member relations
E) empower employees to make their own decisions
Answer: C
Explanation: A)
B)
C)
D)
E)
You are the CEO of an engineering design firm that has several departments, each specializing in the design of different
products. You have noticed a great deal of difference between the styles of the various department directors. You also see a
big difference in the morale, employee satisfaction levels, and effectiveness (productivity) levels of the departments. One of
your goals as CEO is to maximize productivity across all departments.
72) Based on the results of the University of Michigan studies, which directors most likely have 72)
departments with higher productivity and job satisfaction?
A) the production-oriented leaders
B) the consideration-oriented leaders
C) the development-oriented leaders
D) the task-oriented leaders
E) the employee-oriented leaders
Answer: E
Explanation: A)
B)
C)
D)
E)
23
73) According to University of Michigan researchers, which type of leaders is associated with higher 73)
group productivity and higher job satisfaction?
A) employee-oriented
B) initiating structure-oriented
C) production-oriented
D) heliocentric
E) situational
Answer: A
Explanation: A)
B)
C)
D)
E)
74) All of the following are findings of the cognitive resource theory except ________. 74)
A) high stress situations show a negative relationship between intellectual abilities and
performance
B) low stress situations show a positive relationship between intellectual abilities and
performance
C) high stress situations show a positive relationship between job experience and performance
D) low stress situations show a positive relationship between job experience and performance
E) None of the above are findings of the theory.
Answer: D
Explanation: A)
B)
C)
D)
E)
Your boss has been reading several books on leadership. You notice that every few months he is spouting a different
approach and philosophy. You have been trying to keep up with him and figure out which "leadership theory of the month"
he is studying.
75) This month your boss seems less concerned about his leaders than he is about the people who work 75)
for them and whether these employees are willing and able to perform particular tasks. Your boss
is most likely reading ________.
A) Christos
B) Fiedler
C) Vroom and Yetton
D) Fiedler and Garcia
E) Hersey and Blanchard
Answer: E
Explanation: A)
B)
C)
D)
E)
24
76) ________ is the willingness to protect and save face for another person. 76)
A) Reliability
B) Aptitude
C) Integrity
D) Consistency
E) Loyalty
Answer: E
Explanation: A)
B)
C)
D)
E)
77) The basic principles of trust include all the following except ________. 77)
A) growth often masks mistrust
B) trust encourages unconventional behavior
C) mistrust drives out trust
D) decline tests the highest levels of trust
E) All of the above are basic principles of trust.
Answer: B
Explanation: A)
B)
C)
D)
E)
78) In the 'new world' of online leadership, leaders need to understand that: 78)
A) interpersonal skills are less important
B) it is almost impossible to lead effectively
C) developing and maintaining trust is much easier than before
D) leaders must avoid online communications whenever possible.
E) writing skills are likely to become an extension of interpersonal skills
Answer: E
Explanation: A)
B)
C)
D)
E)
79) Since upper management sets an organization's moral tone, what else must they also do? 79)
A) punish a lack of integrity
B) negatively reinforce loyalty
C) set lower standards
D) live up to higher ethical standards
E) address the ends of achieving goals
Answer: D
Explanation: A)
B)
C)
D)
E)
25
You are the CEO of an engineering design firm that has several departments, each specializing in the design of different
products. You have noticed a great deal of difference between the styles of the various department directors. You also see a
big difference in the morale, employee satisfaction levels, and effectiveness (productivity) levels of the departments. One of
your goals as CEO is to maximize productivity across all departments.
80) Of all the departments, Salim's department has the greatest production output. His employees 80)
seem most satisfied with his leadership as well. You categorize the behavioral styles of each
department director using the managerial grid. According to the work of Blake and Mouton, who
developed the grid, which of the following is most likely to reflect Salim's score on the grid?
A) 8,8 B) 7,1 C) 1,1 D) 1,7 E) 5,5
Answer: A
Explanation: A)
B)
C)
D)
E)
81) Which model represents the theory that effective group performance depends on the proper match 81)
between a leader's style and the degree to which the situation gives control to the leader?
A) Vroom and Yetton's Leader-Participation Model
B) Fiedler's Contingency Model
C) Leader-Member Exchange Model
D) Hersey and Blanchard's Situational Leadership Model
E) none of the above
Answer: B
Explanation: A)
B)
C)
D)
E)
You are the manager in charge of a work team. You realize that high performance teams are characterized by high mutual
trust and it is your goal to make sure that your team has this high level of trust. You wish to use the recent research that has
identified the five dimensions that underlie the concept of trust as your model.
82) To build trust within your work team, which of the following qualities should you focus on as the 82)
highest priority?
A) consistency
B) intelligence
C) integrity
D) loyalty
E) openness
Answer: C
Explanation: A)
B)
C)
D)
E)
26
83) The graphic portrayal of a two-dimensional view of leadership style by Blake and Mouton is 83)
known as the ________.
A) managerial grid
B) leader-participation model
C) autocratic-democratic continuum
D) matrix of discretion
E) least preferred co-worker scale
Answer: A
Explanation: A)
B)
C)
D)
E)
84) According to a comprehensive review of the leadership literature, what is the most important trait 84)
of effective leaders?
A) agreeableness
B) extraversion
C) openness
D) emotional stability
E) conscientiousness
Answer: B
Explanation: A)
B)
C)
D)
E)
85) John Kotter's view argues that management focuses on coping with complexity, whereas leadership 85)
focuses on coping with ________.
A) defeat B) change C) morale D) conflict E) success
Answer: B
Explanation: A)
B)
C)
D)
E)
27
You are the CEO of an engineering design firm that has several departments, each specializing in the design of different
products. You have noticed a great deal of difference between the styles of the various department directors. You also see a
big difference in the morale, employee satisfaction levels, and effectiveness (productivity) levels of the departments. One of
your goals as CEO is to maximize productivity across all departments.
86) Some of the departmental directors spend more time training and helping their employees, while 86)
other spend more time on the technical issues that arise in the development process. According to
the categories used in the University of Michigan studies, the directors can be described as
________.
A) training-oriented vs. development-oriented
B) assistance-oriented vs. growth-oriented
C) authority-type leaders vs. laissez faire-type leaders
D) oriented toward initiating structure vs. oriented toward consideration
E) employee-oriented vs. production-oriented
Answer: E
Explanation: A)
B)
C)
D)
E)
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
87) An individual who displays the characteristic of openness can be relied upon to provide the full 87)
truth.
Answer: True False
Explanation:
88) Path-goal theory assumes leaders are flexible and can display different leadership behavior 88)
depending on the situation.
Answer: True False
Explanation:
89) The three types of trust in organizational relationships are deterrence-based, information-based, 89)
and identification-based.
Answer: True False
Explanation:
91) Hersey and Blanchard argue that the correct leadership style is contingent on the level of the 91)
follower's readiness.
Answer: True False
Explanation:
92) One assumption of the trait view of leadership is that leaders cannot be trained. 92)
Answer: True False
Explanation:
28
93) There is evidence suggesting that behavioral training can increase an individual's ability to exhibit 93)
charismatic leadership qualities.
Answer: True False
Explanation:
94) Most researchers have concluded that charisma is an innate trait. 94)
Answer: True False
Explanation:
95) Strong leadership is the primary element needed for optimum organizational effectiveness. 95)
Answer: True False
Explanation:
96) A vision is likely to fail if it doesn't offer a view of the future that is clearly and demonstrably better 96)
for the organization and its members.
Answer: True False
Explanation:
97) Leadership research has been directed almost exclusively to face-to-face and verbal situations. 97)
Answer: True False
Explanation:
98) The interview is the primary tool available for identifying and selecting strong leaders. 98)
Answer: True False
Explanation:
99) Research efforts at isolating leadership traits achieved a breakthrough, of sorts, when researchers 99)
began organizing traits around the Big Five personality framework.
Answer: True False
Explanation:
100) The managerial grid model of leadership uses a grid containing nine possible positions on each 100)
axis, representing 81 different positions in which a leader's style may fall.
Answer: True False
Explanation:
101) The University of Michigan studies found that production-oriented leaders were associated with 101)
higher group productivity than employee-oriented leaders.
Answer: True False
Explanation:
102) In the leader-member exchange theory, leaders don't treat all of their subordinates alike. 102)
Answer: True False
Explanation:
103) One of the basic principles of trust is that trust drives out mistrust. 103)
Answer: True False
Explanation:
29
104) One of the basic principles of trust is that growth often masks mistrust. 104)
Answer: True False
Explanation:
105) A protégé is a senior employee who sponsors and supports a less-experienced employee. 105)
Answer: True False
Explanation:
106) Training in self-leadership is crucial for the success of boss-managed teams. 106)
Answer: True False
Explanation:
107) In Fiedler's approach, if a respondent uses unfavorable terms to describe the co-worker in question, 107)
the respondent can be said to be primarily task-oriented.
Answer: True False
Explanation:
108) The mentoring role includes coaching, counseling, and sponsorship. 108)
Answer: True False
Explanation:
109) Leadership can be defined as the ability to influence a group towards the achievement of 109)
cohesiveness.
Answer: True False
Explanation:
110) According to charismatic leadership theory, followers make attributions of heroic leadership 110)
abilities when they observe certain behaviors.
Answer: True False
Explanation:
111) If behavioral theories of leadership are valid, selection of leaders should focus on length of 111)
experience an individual has obtained in the right situations.
Answer: True False
Explanation:
112) There is an increasing body of research that shows impressive correlations between transactional 112)
leadership and higher productivity, lower turnover rates, and higher employee satisfaction.
Answer: True False
Explanation:
113) The two most important elements of the definition of trust are that it implies familiarity and risk. 113)
Answer: True False
Explanation:
114) Situational leadership theory essentially views the leader-follower relationship as analogous to that 114)
between a parent and child.
Answer: True False
Explanation:
30
115) Most new relationships begin on a basis of deterrence-based trust. 115)
Answer: True False
Explanation:
116) The Fiedler contingency model proposes that effective group performance depends upon the 116)
proper match between a leader's style and the degree to which a situation gives control to the
leader.
Answer: True False
Explanation:
117) The Ohio State Studies involved research on only two dimensions - initiating structure and 117)
consideration.
Answer: True False
Explanation:
118) A hypothesis that has evolved out of path-goal theory is that directive leadership leads to greater 118)
satisfaction when tasks are ambiguous or stressful.
Answer: True False
Explanation:
119) According to the University of Michigan studies, production-oriented leadership is defined as the 119)
extent to which a leader tends to emphasize the technical or task aspects of the job.
Answer: True False
Explanation:
120) Fiedler's theory suggests that training is an effective tool to improve leader effectiveness. 120)
Answer: True False
Explanation:
121) If behavioral theories of leadership are valid, we could have an infinite supply of effective leaders. 121)
Answer: True False
Explanation:
122) Holding a management position is an important step towards becoming a leader in an 122)
organization.
Answer: True False
Explanation:
123) Fiedler assumes that we should concentrate on changing situations to suit the leaders or changing 123)
the leaders to fit the situation.
Answer: True False
Explanation:
124) In many cases, leadership success or failure is just a matter of being in the right or wrong place at a 124)
given time.
Answer: True False
Explanation:
31
125) The underlying assumptions behind self-leadership are that people are responsible, capable, and 125)
able to exercise initiative without external constraints or regulations.
Answer: True False
Explanation:
126) Fiedler's three situational factors include: leader-member relations, task structure, and stress. 126)
Answer: True False
Explanation:
127) Online communication is unlikely to build or enhance and individual's leadership effectiveness, 127)
but it has the potential to undermine a great deal of what a leader has been able to achieve.
Answer: True False
Explanation:
128) Leadership and management are two terms that are often confused. 128)
Answer: True False
Explanation:
129) The leader-participation model provides a set of rules that leaders can use to determine the 129)
appropriate leadership behavior for a given task structure.
Answer: True False
Explanation:
130) Deterrence-based trust will work only to the degree that punishment is possible, consequences are 130)
clear, and the punishment is actually imposed if the trust is violated.
Answer: True False
Explanation:
131) Fiedler's theory is based on the assumption that leaders can't change their styles to fit changing 131)
situations.
Answer: True False
Explanation:
132) Contingency models of leadership suggest that there is no one best style of leadership. 132)
Answer: True False
Explanation:
134) The essence of cognitive resource theory is that stress is the enemy of rationality. 134)
Answer: True False
Explanation:
32
136) By the 1990s, numerous studies indicated that leaders differed from nonleaders only in ambition 136)
and self-confidence.
Answer: True False
Explanation:
137) The key properties of a vision seem to be inspirational possibilities that are value centered, 137)
realizable, with superior imagery, and articulation.
Answer: True False
Explanation:
138) The Big Five personality framework revealed that traits are most useful as predictors of leadership 138)
emergence.
Answer: True False
Explanation:
139) According to LMX theory, out-group members get more of the leader's time, but in a negative 139)
manner.
Answer: True False
Explanation:
140) The complexity of the leadership-participation model enables leaders to apply it realistically when 140)
they are assessing decision-making situations.
Answer: True False
Explanation:
141) A leader designated as high on initiating structure would be likely to clearly define the roles of his 141)
or her subordinates.
Answer: True False
Explanation:
142) For the most part, people are equally trainable. 142)
Answer: True False
Explanation:
ESSAY. Write your answer in the space provided or on a separate sheet of paper.
144) Identify and explain the two dimensions of leadership described in the Ohio State studies.
Answer: The Ohio State studies proposed that two categories accounted for most of the leadership behavior
described by employees. They called these two dimensions initiating structure and consideration.
a) Initiating structure refers to the extent to which a leader is likely to define and structure his or her role
and those of employees in the search for goal attainment.
b) Consideration is described as the extent to which a person is likely to have job relationships that are
characterized by mutual trust, respect for employees' ideas, and regard for their feelings.
33
145) What are the predictions of path-goal theory?
Answer: Path-goal theory made several predictions:
a) Directive leadership leads to greater satisfaction when tasks are ambiguous or stressful than when they
are highly structured and well laid out.
b) Supportive leadership results in high employee performance and satisfaction when employees are
performing structured tasks.
c) Directive leadership is likely to be perceived as redundant among employees with high perceived
ability or with considerable experience.
d) Employees with an internal locus of control will be more satisfied with a participative style.
e) Achievement-oriented leadership will increase employees' expectancies that effort will lead to high
performance when tasks are ambiguously structured.
146) How was cognitive resource theory developed, and what are its main findings?
Answer: Fiedler and Joe Garcia re-conceptualized Fiedler's contingency model. They focused on the role of stress
as a form of situational unfavorableness and how a leader's intelligence and experience influence his or
her reaction to stress. The essence of the theory is that stress is the enemy of rationality. Fiedler and
Garcia found that a leader's intellectual abilities correlate positively with performance under low stress
but negatively under high stress. According to the theory, it's the level of stress in the situation that
determines whether an individual's intelligence and experience will contribute to leadership
performance.
34
151) Explain the correlations between charismatic leadership and high performance and satisfaction among
followers.
Answer: There is an increasing body of research that shows impressive correlations between charismatic
leadership and high performance and satisfaction among followers. People working for charismatic
leaders are motivated to exert extra work effort and, because they like and respect their leader, express
greater satisfaction. It also appears that organizations with charismatic CEOs are more profitable. And
charismatic college professors enjoy higher course evaluations. However, there is a growing body of
evidence indicating that charisma may not always be generalizable; that is, its effectiveness may depend
on the situation. Charisma appears to be most successful when the follower's task has an ideological
component or when the environment involves a high degree of stress and uncertainty. This may explain
why, when charismatic leaders surface, it's likely to be in politics, religion, wartime, or when a business
firm is in its infancy or facing a life-threatening crisis.
In addition to ideology and uncertainty, another situational factor limiting charisma appears to be level
in the organization. Remember that the creation of a vision is a key component of charisma. But visions
typically apply to entire organizations or major divisions. They tend to be created by top executives.
Charisma therefore probably has more direct relevance to explaining the success and failures of chief
executives than of lower-level managers. So even though an individual may have an inspiring
personality, it's more difficult to utilize the person's charismatic leadership qualities in lower-level
management jobs. Lower-level managers can create visions to lead their units. It's just harder to define
such visions and align them with the larger goals of the organization as a whole.
Finally, charismatic leadership may affect some followers more than others. Research suggests, for
example, that people are especially receptive to charismatic leadership when they sense a crisis, when
they are under stress, or when they fear for their lives. More generally, some peoples' personalities are
especially susceptible to charismatic leadership.18 Consider self-esteem. If an individual lacks self-esteem
and questions his self-worth, he is more likely to absorb a leader's direction rather than establish his own
way of leading or thinking.
35
154) Explain Fiedler's contingency model. In your discussion, describe the role of the LPC (least preferred coworker)
questionnaire and identify the key situational factors that determine leadership effectiveness, according to this
model.
Answer: Fred Fiedler developed the first comprehensive contingency model for leadership. This model proposes
that effective group performance depends upon the proper match between the leader's style and the
degree to which the situation gives control to the leader.
The least preferred co-worker (LPC) questionnaire is used to determine what the leader's basic style is.
Sixteen contrasting adjectives are used to ask respondents to describe their least-preferred co-worker. If
the least preferred co-worker is described in relatively positive terms (a high LPC score), then the
respondent is primarily interested in good personal relations with this co-worker. This person is
considered relationship oriented. If the least preferred co-worker is primarily interested in productivity,
they would be labeled task oriented. Fiedler assumes that an individual's leadership style is fixed.
Fiedler identified three contingency dimensions that define the key situational factors that determine
leadership effectiveness.
a) Leader-member relations are the degree of confidence, trust, and respect members have in their leader.
b) Task structure is the degree to which the job assignments are procedurized.
c) Position power is the degree of influence a leader has over power variables such as hiring, firing,
discipline, promotions, and salary increases.
The better the leader-member relations, the more highly structured the job, and the stronger the position
power, the more control the leader has. With knowledge of an individual's LPC and an assessment of the
three contingency variables, Fiedler proposes matching them up to achieve maximum leadership
effectiveness. Task-oriented leaders tend to perform better in situations that were very favorable to them
and in situations that were very unfavorable. Relationship oriented leaders perform better in moderately
favorable situations. Fiedler has suggested recently that task-oriented leaders perform best in situations
of high and low control, while relationship-oriented leaders perform best in moderate control situations.
There are two ways to improve leader effectiveness. You can change the leader to fit the situation. The
second alternative would be to change the situation to fit the leader. This could be done by restructuring
tasks or increasing or decreasing the power that the leader has to control factors such as salary increases,
promotions, and disciplinary actions.
155) According to the text, how does vision differ from other forms of direction setting? What are the key properties
of a vision?
Answer: A vision has clear and compelling imagery that offers an innovative way to improve, which recognizes
and draws on traditions, and connects to actions that people can take to realize change. Vision taps
people's emotions and energy. Properly articulated, a vision creates the enthusiasm that people have for
sporting events and other leisure-time activities, bringing this energy and commitment to the workplace.
The key properties of a vision seem to be inspirational possibilities that are value centered, realizable,
with superior imagery and articulation. Visions should be able to create possibilities that are
inspirational, unique, and offer a new order that can produce organizational distinction. A vision is
likely to fail if it doesn't offer a view of the future that is clearly and demonstrably better for the
organization and its members.
36
156) Compare and contrast the three kinds of trust in organizational relationships.
Answer: There are three types of trust in organizational relationships: deterrence-based, knowledge-based, and
identification-based.
a) The most fragile relationships are contained in deterrence-based trust. One violation or inconsistency
can destroy the relationship. This form of trust is based on fear of reprisal if the trust is violated. Most new
relationships begin on a base of deterrence.
b) Most organizational relationships are rooted in knowledge-based trust. That is, trust is based on the
behavioral predictability that comes from a history of interaction. It exists when you have adequate
information about someone to understand them well enough to be able to accurately predict their likely
behavior.
c) The highest level of trust is achieved when there is an emotional connection between the parties. It
allows one party to act as an agent for the other and substitute for that person in interpersonal
transactions. This is called identification-based trust. Trust exists because the parties understand each
other's intentions and appreciate the other's wants and desires.
157) Explain the four-step process that charismatic leaders use to influence followers.
Answer: The four-step process begins by the leader articulating an appealing vision. A vision is a long-term
strategy for how to attain a goal or goals. The vision provides a sense of continuity for followers by linking
the present with a better future for the organization.
A vision is incomplete unless it has an accompanying vision statement. A vision statement is a formal
articulation of an organization's vision or mission. Charismatic leaders may use vision statements to
"imprint" on followers an overarching goal and purpose. Once a vision and vision statement are
established, the leader then communicates high performance expectations and expresses confidence that
followers can attain them. This enhances follower self-esteem and self-confidence.
Next, the leader conveys, through words and actions, a new set of values and, by his or her behavior, sets
an example for followers to imitate. Finally, the charismatic leader engages in emotion-inducing and
often unconventional behavior to demonstrate courage and convictions about the vision. There is an
emotional contagion in charismatic leadership whereby followers "catch" the emotions their leader is
conveying.
158) What are the key dimensions that underlie the concept of trust?
Answer: The key dimensions that underlie the concept of trust are integrity, competence, consistency, loyalty, and
openness.
a) Integrity refers to honesty and truthfulness.
b) Competence encompasses an individual's technical and interpersonal knowledge and skills.
c) Consistency relates to an individual's reliability, predictability, and good judgment in handling
situations.
d) Loyalty is the willingness to protect and save face for another person.
e) The final dimension of trust is openness, or the degree to which a person can be counted on to provide
the full truth.
37
160) Explain the principles of Hersey and Blanchard's situational leadership theory.
Answer: Situational leadership is a contingency theory that focuses on the followers. Successful leadership is
achieved by selecting the right leadership style, which they argue is contingent on the level of the
followers' readiness. The emphasis on the followers in leadership effectiveness reflects the reality that it is
the followers who accept or reject the leaders. Readiness refers to the extent to which people have the
ability and willingness to accomplish a specific task. SLT says if a follower is unable and unwilling to do
a task, the leader needs to give clear and specific directions; if followers are unable and willing, the leader
needs to display high task orientation to compensate for the followers' lack of ability and high
relationship orientation to get the follower to "buy into" the leader's desires; if followers are able and
unwilling, the leader needs to use a supportive and participative style; and if the employee is both able
and willing, the leader doesn't need to do much.
161) Compare and contrast Hersey and Blanchard's situational leadership theory with House's path-goal theory.
Answer: Hersey and Blanchard's situation leadership theory is a contingency theory that focuses on the followers.
Successful leadership is achieved by selecting the right leadership style, which Hersey and Blanchard
argue is contingent on the level of the followers' readiness. The emphasis on the followers in leadership
effectiveness reflects the reality that it is the followers who accept or reject the leaders. The term readiness
refers to the extent to which people have the ability and willingness to accomplish a specific task. SLT
says if a follower is unable and unwilling to do a task, the leader needs to give clear and specific
directions; if followers are unable and willing, the leader needs to display high task orientation to
compensate for the followers' lack of ability and high relationship orientation to get the follower to "buy
into" the leader's desires; if followers are able and unwilling, the leader needs to use a supportive and
participative style; and if the employee is both able and willing, the leader doesn't need to do much.
Path-goal theory was developed by Robert House. The essence of the theory is that it's the leader's job to
assist followers in attaining their goals and to provide the necessary direction and/or support to ensure
that their goals are compatible with the overall objectives of the group or organization. The term
path-goal is derived from the belief that effective leaders clarify the path to help their followers get from
where they are to the achievement of their work goals and make the journey along the path easier by
reducing roadblocks. House identified four leadership behaviors. The directive leader lets followers
know what is expected of them, schedules work to be done, and gives specific guidance as to how to
accomplish tasks. The supportive leader is friendly and shows concern for the needs of followers. The
participative leader consults with followers and uses their suggestions before making a decision. The
achievement-oriented leader sets challenging goals and expects followers to perform at their highest
level. House assumes that leaders are flexible and that the same leader can display any or all of these
behaviors depending on the situation.
162) What is the difference between transactional leadership and transformational leadership?
Answer: Transactional leaders guide or motivate their followers in the direction of established goals by clarifying
role and task requirements. Transformational leaders inspire followers to transcend their own
self-interests for the good of the organization. Transformational leadership is built on top of transactional
leadership - it produces levels of follower effort and performance that go beyond what would occur with
a transactional approach alone.
163) How has online communication changed the skill requirements of today's business leaders?
Answer: Today's managers and their employees are increasingly being linked by networks rather than
geographical proximity. Examples include managers who regularly use e-mail to communicate with their
staff, managers overseeing virtual projects or teams, and managers whose telecommuting employees are
linked to the office by a computer and modem. Today's online leaders must be highly skilled at
communicating through words without the benefit of nonverbal cues. They must also use structure, tone,
and style to convey their messages effectively. Finally, online communication requires leaders to enhance
their interpretive skills, so they can successfully "read between the lines" of messages.
38
164) What "breakthrough" resulted in consistent and strong support for traits as predictors of leadership?
Answer: When researchers began organizing traits around the Big Five personality framework, it became clear
that most of the dozens of traits that emerged in various leadership reviews could be subsumed under
one of the Big Five. This approach resulted in consistent and strong support for traits as predictors of
leadership emergence.
Additionally, people can actually learn how to be charismatic leaders. Although a small minority thinks
that charisma cannot be learned, most experts now believe that individuals can be trained to exhibit
charismatic behaviors and can thus enjoy the benefits that accompany being labeled "a charismatic
leader." Just because we inherit certain tendencies doesn't mean that we can't learn to change.
39
Answer Key
Testname: C10
1) A
2) C
3) D
4) D
5) E
6) C
7) E
8) E
9) B
10) D
11) E
12) A
13) E
14) B
15) D
16) B
17) B
18) B
19) C
20) A
21) C
22) B
23) D
24) C
25) C
26) A
27) A
28) D
29) C
30) E
31) A
32) D
33) D
34) D
35) C
36) E
37) E
38) E
39) A
40) E
41) C
42) D
43) C
44) A
45) C
46) D
47) D
48) A
49) D
50) E
40
Answer Key
Testname: C10
51) A
52) E
53) D
54) D
55) A
56) E
57) A
58) C
59) A
60) B
61) E
62) C
63) D
64) B
65) C
66) B
67) D
68) D
69) A
70) E
71) C
72) E
73) A
74) D
75) E
76) E
77) B
78) E
79) D
80) A
81) B
82) C
83) A
84) B
85) B
86) E
87) TRUE
88) TRUE
89) FALSE
90) FALSE
91) TRUE
92) TRUE
93) TRUE
94) FALSE
95) FALSE
96) TRUE
97) TRUE
98) FALSE
99) TRUE
100) TRUE
41
Answer Key
Testname: C10
101) FALSE
102) TRUE
103) FALSE
104) TRUE
105) FALSE
106) FALSE
107) TRUE
108) TRUE
109) FALSE
110) TRUE
111) FALSE
112) FALSE
113) TRUE
114) TRUE
115) TRUE
116) TRUE
117) TRUE
118) TRUE
119) FALSE
120) FALSE
121) TRUE
122) FALSE
123) TRUE
124) TRUE
125) TRUE
126) FALSE
127) FALSE
128) TRUE
129) TRUE
130) TRUE
131) TRUE
132) TRUE
133) TRUE
134) TRUE
135) TRUE
136) FALSE
137) TRUE
138) TRUE
139) FALSE
140) FALSE
141) TRUE
142) FALSE
143) FALSE
144) The Ohio State studies proposed that two categories accounted for most of the leadership behavior described by
employees. They called these two dimensions initiating structure and consideration.
a) Initiating structure refers to the extent to which a leader is likely to define and structure his or her role and those of
employees in the search for goal attainment.
b) Consideration is described as the extent to which a person is likely to have job relationships that are characterized by
mutual trust, respect for employees' ideas, and regard for their feelings.
42
Answer Key
Testname: C10
43
Answer Key
Testname: C10
151) There is an increasing body of research that shows impressive correlations between charismatic leadership and high
performance and satisfaction among followers. People working for charismatic leaders are motivated to exert extra
work effort and, because they like and respect their leader, express greater satisfaction. It also appears that
organizations with charismatic CEOs are more profitable. And charismatic college professors enjoy higher course
evaluations. However, there is a growing body of evidence indicating that charisma may not always be generalizable;
that is, its effectiveness may depend on the situation. Charisma appears to be most successful when the follower's task
has an ideological component or when the environment involves a high degree of stress and uncertainty. This may
explain why, when charismatic leaders surface, it's likely to be in politics, religion, wartime, or when a business firm is
in its infancy or facing a life-threatening crisis.
In addition to ideology and uncertainty, another situational factor limiting charisma appears to be level in the
organization. Remember that the creation of a vision is a key component of charisma. But visions typically apply to
entire organizations or major divisions. They tend to be created by top executives. Charisma therefore probably has
more direct relevance to explaining the success and failures of chief executives than of lower-level managers. So even
though an individual may have an inspiring personality, it's more difficult to utilize the person's charismatic
leadership qualities in lower-level management jobs. Lower-level managers can create visions to lead their units. It's
just harder to define such visions and align them with the larger goals of the organization as a whole.
Finally, charismatic leadership may affect some followers more than others. Research suggests, for example, that
people are especially receptive to charismatic leadership when they sense a crisis, when they are under stress, or when
they fear for their lives. More generally, some peoples' personalities are especially susceptible to charismatic
leadership.18 Consider self-esteem. If an individual lacks self-esteem and questions his self-worth, he is more likely to
absorb a leader's direction rather than establish his own way of leading or thinking.
152) The leader-member exchange (LMX) theory argues that because of time pressures, leaders establish a special
relationship with a small group of their followers. These individuals make up the in-group-they are trusted, get a
disproportionate amount of the leader's attention, and are more likely to receive special privileges. Other followers fall
into the out-group. They get less of the leader's time, fewer of the preferred rewards that the leader controls, and have
leader-follower relations based on formal authority interactions. The theory proposes that early in the history of the
interaction between a leader and a given follower, the leader implicitly categorizes the follower as an "in" or an "out"
and that relationship is relatively stable over time. The theory and research surrounding it provide substantive
evidence that leaders do differentiate among followers; that these disparities are far from random; and that followers
with in-group status will have higher performance ratings, lower turnover intentions, greater satisfaction with their
superior, and higher overall satisfaction than will the out-group. These positive findings for in-group members are
consistent with our knowledge of the self-fulfilling prophesy.
153) Blake and Mouton proposed a managerial grid based on the styles of concern for people and concern for production.
This grid shows the dominating factors in a leader's thinking in regard to getting results. Managers were found to
perform best under a 9,9 style. The dimensions represent the Ohio State dimensions of consideration and initiating
structure and the Michigan dimensions of employee oriented and production oriented.
44
Answer Key
Testname: C10
154) Fred Fiedler developed the first comprehensive contingency model for leadership. This model proposes that effective
group performance depends upon the proper match between the leader's style and the degree to which the situation
gives control to the leader.
The least preferred co-worker (LPC) questionnaire is used to determine what the leader's basic style is. Sixteen
contrasting adjectives are used to ask respondents to describe their least-preferred co-worker. If the least preferred
co-worker is described in relatively positive terms (a high LPC score), then the respondent is primarily interested in
good personal relations with this co-worker. This person is considered relationship oriented. If the least preferred
co-worker is primarily interested in productivity, they would be labeled task oriented. Fiedler assumes that an
individual's leadership style is fixed.
Fiedler identified three contingency dimensions that define the key situational factors that determine leadership
effectiveness.
a) Leader-member relations are the degree of confidence, trust, and respect members have in their leader.
b) Task structure is the degree to which the job assignments are procedurized.
c) Position power is the degree of influence a leader has over power variables such as hiring, firing, discipline,
promotions, and salary increases.
The better the leader-member relations, the more highly structured the job, and the stronger the position power, the
more control the leader has. With knowledge of an individual's LPC and an assessment of the three contingency
variables, Fiedler proposes matching them up to achieve maximum leadership effectiveness. Task-oriented leaders
tend to perform better in situations that were very favorable to them and in situations that were very unfavorable.
Relationship oriented leaders perform better in moderately favorable situations. Fiedler has suggested recently that
task-oriented leaders perform best in situations of high and low control, while relationship-oriented leaders perform
best in moderate control situations.
There are two ways to improve leader effectiveness. You can change the leader to fit the situation. The second
alternative would be to change the situation to fit the leader. This could be done by restructuring tasks or increasing or
decreasing the power that the leader has to control factors such as salary increases, promotions, and disciplinary
actions.
155) A vision has clear and compelling imagery that offers an innovative way to improve, which recognizes and draws on
traditions, and connects to actions that people can take to realize change. Vision taps people's emotions and energy.
Properly articulated, a vision creates the enthusiasm that people have for sporting events and other leisure-time
activities, bringing this energy and commitment to the workplace.
The key properties of a vision seem to be inspirational possibilities that are value centered, realizable, with superior
imagery and articulation. Visions should be able to create possibilities that are inspirational, unique, and offer a new
order that can produce organizational distinction. A vision is likely to fail if it doesn't offer a view of the future that is
clearly and demonstrably better for the organization and its members.
45
Another random document with
no related content on Scribd:
“Let us not forget that it is not the want of generous sentiment, but of sufficient
information, that prevents the American people from being united in action
against the aggressive policy of the slave power. Were these simple questions
submitted to-day to the people of the United States:—Are you in favor of the
extension of slavery? Are you in favor of such extension by the aid or connivance of
the federal government? And could they be permitted to record their votes in
response, without embarrassment, without constraint of any kind, nineteen-
twentieths of the people of the free States, and perhaps more than half of the
people of the slave States, would return a decided negative to both.
“Let us have faith in the people. Let us believe, that at heart they are hostile to
the extension of slavery, desirous that the territories of the Union be consecrated
to free labor and free institutions; and that they require only enlightenment as to
the most effectual means of securing this end, to convert their cherished sentiment
into a fixed principle of action.
“The times are pregnant with warning. That a disunion party exists in the South,
no longer admits of a doubt. It accepts the election of Mr. Buchanan as affording
time and means to consolidate its strength and mature its plans, which
comprehend not only the enslavement of Kansas, and the recognition of slavery in
all territory of the United States, but the conversion of the lower half of California
into a slave State, the organization of a new slavery territory in the Gadsden
purchase, the future annexation of Nicaragua and subjugation of Central America,
and the acquisition of Cuba; and, as the free States are not expected to submit to all
this, ultimate dismemberment of the Union, and the formation of a great
slaveholding confederacy, with foreign alliances with Brazil and Russia. It may
assume at first a moderate tone, to prevent the sudden alienation of its Northern
allies; it may delay the development of its plot, as it did under the Pierce
administration; but the repeal of the Missouri compromise came at last, and so will
come upon the country inevitably the final acts of the dark conspiracy. When that
hour shall come, then will the honest Democrats of the free States be driven into
our ranks, and the men of the slave States who prefer the republic of Washington,
Adams and Jefferson—a republic of law, order and liberty—to an oligarchy of
slaveholders and slavery propagandists, governed by Wise, Atchison, Soulé, and
Walker, founded in fraud and violence and seeking aggrandizement by the
spoliation of nations, will bid God speed to the labors of the Republican party to
preserve liberty and the Union, one and inseparable, perpetual and all powerful.
“Washington, D. C., Nov. 27, 1856.”
The Kansas Struggle.
The Senatorial term of Douglas was drawing near to its close, when
in July, 1858, he left Washington to enter upon the canvass for re-
election. The Republican State Convention of Illinois had in the
month previous met at Springfield, and nominated Abraham Lincoln
as a candidate for United States Senator, this with a view to pledge
all Republican members of the Legislature to vote for him—a practice
since gone into disuse in most of the States, because of the rivalries
which it engenders and the aggravation of the dangers of defeat sure
to follow in the selection of a candidate in advance. “First get your
goose, then cook it,” inelegantly describes the basic principles of
improved political tactics. But the Republicans, particularly of the
western part of Illinois, had a double purpose in the selection of
Lincoln. He was not as radical as they, but he well represented the
growing Republican sentiment, and he best of all men could cope
with Douglas on the stump in a canvass which they desired should
attract the attention of the Nation, and give shape to the sentiment of
the North on all questions pertaining to slavery. The doctrine of
“popular sovereignty” was not acceptable to the Republicans, the
recent repeal of the Missouri compromise having led them, or the
more radical portion of them, to despise all compromise measures.
The plan of the Illinois Republicans, if indeed it was a well-settled
plan, accomplished even more than was anticipated, though it did
not result in immediate success. It gave to the debate which followed
between Lincoln and Douglas a world-wide celebrity, and did more
to educate and train the anti-slavery sentiment, taken in connection
with the ever-growing excitement in Kansas, than anything that
could have happened.
Lincoln’s speech before the convention which nominated him,
gave the first clear expression to the idea that there was an
“irrepressible conflict” between freedom and slavery. Wm. H. Seward
on October 25th following, at Rochester, N. Y., expressed the same
idea in these words:
“It is an irrepressible conflict between opposing and enduring
forces, and it means that the United States will sooner or later
become either an entire slaveholding Nation, or an entirely free labor
Nation.”
Lincoln’s words at Springfield, in July, 1858, were:
“If we could first know where we are, and whither we are tending,
we could better judge what to do, and how to do it. We are now far
into the fifth year, since a policy was initiated with the avowed
object, and confident promise of putting an end to the slavery
agitation. Under the operation of that policy, that agitation has not
only not ceased, but has constantly augmented. In my opinion it will
not cease, until a crisis shall have been reached and passed. ‘A house
divided against itself cannot stand.’ I believe this government cannot
endure permanently half slave and half free. I do not expect the
Union to be dissolved—I do not expect the house to fall—but I do
expect it will cease to be divided. It will become all one thing, or all
the other. Either the opponents of slavery will arrest the further
spread of it, and place it where the public mind shall rest in the belief
that it is in the course of ultimate extinction; or its advocates will
push it forward, till it shall become alike lawful in all the States, old
as well as new—North as well as South.”
Douglas arrived in Chicago on the 9th of July, and was warmly
received by enthusiastic friends. His doctrine of “popular
sovereignty” had all the attractions of novelty and apparent fairness.
For months it divided many Republicans, and at one time the New
York Tribune showed indications of endorsing the position of
Douglas—a fact probably traceable to the attitude of jealousy and
hostility manifested toward him by the Buchanan administration.
Neither of the great debaters were to be wholly free in the coming
contest. Douglas was undermined by Buchanan, who feared him as a
rival, and by the more bitter friends of slavery, who could not see
that the new doctrine was safely in their interest; but these things
were dwarfed in the State conflict, and those who shared such
feelings had to make at least a show of friendship until they saw the
result. Lincoln was at first handicapped by the doubts of that class of
Republicans who thought “popular sovereignty” not bad Republican
doctrine.
On the arrival of Douglas he replied to Lincoln’s Springfield
speech; on the 16th he spoke at Bloomington, and on the 17th, in the
afternoon, at Springfield. Lincoln had heard all three speeches, and
replied to the last on the night of the day of its delivery. He next
addressed to Douglas the following challenge to debate:
Chicago, July 24th, 1858.
Article VII.—Slavery.