Start Do you receive
Alarm Which alarm is displayed?
Alarm / Message?
Select Category
Is there a key shown in
the bottom of the display?
REMOTE CONTROL
/ALARM
/MESSAGE
It is difficult to see the
details on the display?
No The remote does not
respond to key press?
The remote is blank in
the display/does not
respond to key press
despite new batteries?
Yes
Remote control defect!
Contact your Installer/
dealer.
Is it possible to start the
UNIT unit via remote control?
Is correct temperature
values Dispalyed when
the unit is operating?
Yes No
Check placement of the
ducts and isolation.
Check the selected flow
direction.
This is normal when the
unit don’t need to recover
more heat for desired
temperature.
Yes
Is a low efficiency
displayed? E.g. 23%?
HEAT EXCHANGER
AIRFLOW
FAN MOTORS
What type of fans?
Change flow direction.
No
Is the correct flow
direction selected?
Yes
Fans and control cables
connected the wrong
channel on relay card.
ELECTRIC HEATER
Temp. sensor give abnormal value. Sensor shorted Rotor failure Supply temp. low Fan failure Fire alarm
”Please wait…” is
No Message Is ”Starting up” displayed?
displayed?
Yes Temp. sensor provides no value. Sensor open Rotor temp. low Is supply sensor GT7 Is alarm triggered at Is correct fire sensor
Yes Yes installed correctly? the same time e.g. in type selected?
away-mode or pressure
The unit is initialized. After Does the unit respond to compensation?
booting, the unit switch to No Yes No No
any form of control from
normal operation. No Yes
The remote such as on/
Keylock activated.
No Disable, push the left
off or change of fan
Which sensor give Disable water heating Is the water heating Is the alarm ”Rotor Install GT7 According to
Check the Yes
speed? Yes Increase the fire sensor type.
button key down for 3 alarm? coil function coil function enabled? failure” also displayed? assembly instructions.
No Temperatures and the minimum speed.
sec.
rotor status is updated?
No
Does the unit get current? Yes No Reset of external
Yes
See Fan Motors/EC. alarm is required before
Is ”Room regulation” Is a water heating coil starting the unit.
1- 4, 7 5, 6, 8 No
No type selected? installed? Is correct flow direction
Yes No Change flow direction.
selected?
No
Bad reception Yes Yes
Change filter!
Yes Check fuse, RCD and conditions. Yes
Resetting the timer starts Filter timer
wiring. Check antenna and its Check the connection/
Is the display image Is room sensor T8 Is anti-freezing sensor a new period.
No location. function of the faulty No
mirrored / Upside down? installed? T5 installed? Has the supply air a very Insufficient heat
sensor.
low temperature when Yes recovery. Check filter
Yes Yes unit alarms? and heater if fitted.
Yes
Yes Install Sensor Yes No
Replace the batteries. Is the remote control Synkronisering
Synchronization
mellan Overheating Freeze protection
Check the contrast synchronized with the fjärrkontroll
between the
ochremote
aggregat
The problem Insufficient heat
setings. unit? control
misslyckas?
and unit fails?
persists? Has the exhaust air low recovery. Check the
Yes
temperature? insulation on exhaust
Yes Has thermal protection Is sensor mounted on
No air duct.
No on electric heater the return pipe from the
Temperature sensor defective! Contact
No tripped? No heating coil?
Synchronize remote your Installer / Dealer. No
control with unit.
Yes Yes
Yes Does the displayed
Yes temperature differ
significantly from real? Yes Check the temperature
Overheating alarm is Reset thermal No
No on the supply pipe to the
Has the unit stopped and displayed? protection.
No Yes heating coil.
alarm is displayed? No
Check what is causing Can the problem be Rotor defect! Rotor motor defect! Yes
The shaft on rotor motor
the error. Make sure that No localized to the rotor Yes Contact your Yes Contact your
hangs / jams? Is the air flows adjusted? Yes For internal after heater; Connect jumper to
the rotor moves freely. shaft? Installer / Dealer. installer / dealer. Mount the sensor on
Is jumper connected to Aux and 0 on the relay
No the return pipe from the
No Aux and 0 on the relay card. See wiring
Yes No heating coil.
The temperature in the card? diagram.
ventilation system has not Adjust the air flows.
stabilized yet. Clean rotor, belt and Rotor sensor defect! Is there voltage to rotor Yes
Is the rotor stuck No Check the quick
Wait for 30 min. pulley. Replacement of Contact your motor when exchange No
somewhere? connectors and wiring.
belt may be necessary. Installer / Dealer. function is active?
For external after heater; Overheating alarm is
Connect also the No need for
Is the pressure in the displayed, but after the
Yes Yes negative pressure output No supplementary heat is
No No Yes Yes duct enough to activate heater regulates the
to fresh air duct. required.
pressure switch? correct temperature?
The alarm ”Rotor failure” Check the capacitance
Has the unit just been Check air flow on supply Is it bad grip between Is the rotor motor weak/ No Yes No
No is displayed but the rotor Yes on the associated Yes
started? side. Check filter. the belt and pulley? powerless? Connect pressure
is operating good? capacitor!
switch positive pressure
For external after heater; After heater is active all
output to supply air duct. Is week timer enabled
Is external pressure the time and The
Yes Yes No Connect pressure switch No and running schedule? No
switch plugged in and overheating alarm is
terminal 2 & 3 to relay
connected correctly? displayed?
card terminal 0 & AUX.
Is a high efficiency The unit display No
The alarm ”Rotor failure” See wiring diagram. No Yes
No displayed? E.g. 95- No gradually lower No Yes
is displayed? Yes
100%? efficiency?
Specific temperature Pulser defect!
Yes Heating symbol is
No criteria apply for after Contact your
displayed in the remote?
heater function. installer/dealer.
Replace the filters. Is correct flow given at Are the fan speeds Yes
Are the unit of type AC Is it wrong sequence of Replacing the capacitors Does the capacitors keep
Check the value of the Yes maximum (100%) (10V), Yes adjusted in the remote EC or EC?
AC the fan speeds? is necessary. the right capacitance?
filter pressure switches. see pressure/flow chart? control? Open circuit!
Yes After heater is enabled in
Yes Activate after heater in Check circuit and
No service menu but not No connections for after
Yes No the service menu.
No Check the wiring. active? heater.
Replace the fuse.
No
Voltage range should be No
The unit provides Does any fan motor
adjusted. Contact your Check transformers at
gradually lower air flow?
installer / dealer.
Adjust each speed. Does the motors rotate No have very low speed, or
the relay card. No Connect after heat Connect after heater to
in correct direction? standing still?
Yes No control cable to the specific terminal block. Yes
Is the fuse on the relay correct terminals. See wiring diagram.
AC Yes card intact?
Yes No No
Yes
Yes No Yes
EC After heater is active Is after heat control Is after heater connected
though turned off in the Yes cable connected to the on specific terminal
Is control cable for the Is the power for the
Yes Is correct flow given at service menu? correct terminals? block?
Is the alarm ”Fan failure” exhaust fan connected exhaust fan connected Check any dampers, Is there voltage to the Change places of
Yes maximum (120V / 230V), No Yes
displayed? to the correct terminal on at correct terminal on the grills, etc. quick connector? the fans.
see pressure/flow chart?
the relay card? relay card?
No
No No Yes
Yes
Does the supply fan Fan motor defect! The same problem The problem could not be No fault could be identified.
start first? See Remote Control, Connect cable to the Is the fuse on the relay
No Replace the fuse. Contact your No occurs with the second solved. For other questions, please
Alarms/Messages correct terminal. card intact? installer / dealer. fan motor?
Contact your Installer/dealer. contact your Installer/dealer.
No
No
Yes Yes
Does the exhaust fan
start first? Could the problem be
No "System OK ..." appears Basic settings incorrect!
Check the quick
identified in quick Yes Does the motor start?
Warning!
Yes ”Please wait…” is connectors at the fans!
in the display, but both Yes No Contact your connector? Work on the unit and its peripherals must be performed by
displayed?
The unit initiates. engines are stopped? installer / dealer. No Yes a qualified Electrician / Installer. Observe that rotating, hot
and electrical parts can cause severe injury upon contact.
No
See section "Installation and safety" in operation manual.