Professional Documents
Culture Documents
Oup Self Regulated Learning 1
Oup Self Regulated Learning 1
LINH PHUNG
Dr Linh Phung (www.eduling.org/teaching) is Director of the English Language
Program at Chatham University in Pittsburgh, USA. She is also Director
of Eduling International (www.eduling.org), which offers English materials
and online instructional services to students in any location. She has peer-
reviewed articles published in a variety of education and language journals,
and is a co-author of the book Studies in English: Strategies for Success in
Higher Education (Palgrave Macmillan, 2017). She has published a children’s
book and an app, Eduling Speak. She is Chair of the Affiliate Network
Professional Council of TESOL International (2022–2023), which allows her
to work with TESOL organizations around the world. Linh is a consultant on
this paper.
STEPHEN RYAN
Stephen Ryan has been involved in language education for over 30 years
both as a practising teacher and as a researcher. Most of that time has been
spent in Japan and he is currently a professor in the School of Culture, Media
and Society at Waseda University, Tokyo. His research and publications
cover various aspects of psychology in language learning, including the
award-winning Exploring Psychology in Language Learning and Teaching, co-
authored with Marion Williams and Sarah Mercer, and The Psychology of the
Language Learner Revisited, co-authored with Zoltan Dörnyei. Stephen is a
consultant on this paper.
NATHAN THOMAS
Nathan Thomas is a Lecturer in TESOL at the IOE, UCL’s Faculty of Education
and Society, University College London and a Teaching Fellow in Applied
Linguistics at the University of Oxford. He is mainly interested in strategies
for language learning and use, theory building, and innovative qualitative
research. His work has been published in leading academic journals such
as Applied Linguistics, ELT Journal, Journal of Multilingual and Multicultural
Development, Journal of Second Language Writing, Language Teaching,
Linguistics and Education, System, Teaching and Teacher Education, TESOL
Quarterly, and TESOL Journal. Prior to his current roles, he taught English for
academic purposes in the UK and taught in China and Thailand. Nathan is a
consultant on this paper.
Introduction 5
01 Definition and examples: what is self-regulated learning? 6
02 Framework Part I:
How SRL relates to schools and other organizations 10
03 Framework Part II:
How teachers can develop SRL in their students 15
04 Framework Part III:
How SRL can be improved and integrated across the organization 23
05 Conclusions 28
Appendix 1: Pedagogy 29
Appendix 2: Evaluating learners’ SRL level 30
Glossary 31
Further reading and resources 32
Endnotes 33
References 34
example, from the primary to the secondary The Framework will be introduced in three parts. In
the first part, readers are guided through a process of
and tertiary levels) as well as across identifying needs, wants, strengths, and weaknesses; goal
different subjects.4 This process is often setting; and monitoring of progress (itself an example of
a self-regulatory cycle) from two perspectives: that of the
hampered by the significant differences individual teacher and that of the wider organization.
in the ways in which SRL is understood, The second part of the Framework concerns the
taught, and supported, if indeed it is at all. pedagogical implementation of SRL. This involves
looking at ways to encourage learners to self-regulate,
These differences exist not only between and to support them in developing the skills necessary
educational sectors and individual schools for identifying learning needs; these include setting
broad goals, making specific plans, regulating tasks, and
but also between teachers within the same engaging in self-assessment.
organization. One of the main causes The third part of the Framework considers how the
of these differences is the inconsistent practices at the organizational and the pedagogical
level can be integrated. For example, one teacher’s
integration of SRL across the curriculum. insights into the process of implementing self-assessment
may have implications across their organization. These
The primary purpose of this paper, therefore, is to
could range from highlighting the need for further staff
propose a framework (henceforth referred to as ‘the
development on the topic to a re-evaluation of the
Framework’) for implementing and integrating the
organization’s testing practices. It is this ‘closing of the
development of SRL, which will help teachers and
loop’ that helps to create long-term sustainable practices
learners and their wider context. This requires a
around the implementation of SRL.
consideration of how schools, universities, training
Students learn better and The study of SRL grew out of more general efforts to
study human self-control or self-regulation, and has
faster because they are clearly demonstrated its importance to educational
success. In 2012, Zimmerman, often recognized as the
actively designing their founder of SRL research, summarized: ‘Students who
set superior goals, proactively monitor their learning
learning process, rather intentionally, use strategies effectively, and respond to
personal feedback adaptively not only attain mastery
than passively following the more quickly, but also are more motivated to sustain their
R EGUL ATIO N S
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Teaching Experiences
MOTIVATION SELF-
FOR SRL ASSESSMENT
Monitoring
Progress
Selecting
TASK
Resources
IDENTIFYING Applying
NEEDS Strategies
SETTING
GOALS MAKING
PLANS
INTRODUCING THE FRAMEWORK A vital point to recognize is that both halves of the
diagram have to work together for successful integration
The Framework shown in Figure 1 is designed to enable of SRL. In this way, the Framework can act as a blueprint,
the user to visualize how all the parts of an organization helping different stakeholders to ‘see the bigger picture’
are involved in the implementation of SRL. In the top left and, as a result, better navigate towards a shared goal.
of the Framework, you can see the details of the societal,
In the next two sections of this paper, ideas are offered
institutional, and managerial forces that affect what
for how processes and practices can be improved at
happens in teaching. The societal force incorporates
both of these levels. In the final section, we look at how
policies, regulations, and goals; the institutional force
experiences from both levels can be shared and aligned.
incorporates vision, curriculum, and evaluation, and the
This ‘closing the loop’ enables mutual understanding and
managerial force incorporates design, development,
collaboration.
implementation, and monitoring. These three forces
influence the professional development of teachers,
recognition of self-regulated learning, and resources
available.
SUMMARY
The bottom half of the diagram focuses on experiences Research has shown that SRL has many
at the pedagogical level. These teaching experiences benefits for learners. It has also shown that
also inform and potentially shape what happens on learners can be supported in developing
societal, institutional, and managerial levels (as shown
the necessary skills to successfully regulate
by the upward arrows). The elements in the bottom
half show the cyclical process from motivation for SRL their own learning. In practice, however,
through to identifying needs, then setting goals and there remain significant challenges to this.
making plans. After that, learners select resources, apply The Framework shows the many different
strategies, and monitor progress in an ongoing process
influences on the successful integration of
that leads to self-assessment. This in turn leads to greater
motivation for SRL. SRL in an educational context.
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Figure 2. The context for SRL
MOTIVATION SELF-
In an environment
FOR SRL that is supportiveASSESSMENT
of the development of SRL, people at
all levels are aware of what others do, and work together Monitoring
to achieve common
Progress
goals. Activities at one level relate to and support activities at other levels.
Selecting
Ideally, there is a clear understanding CLASSROOM
of what everyone is trying to achieve;
Resources
IDENTIFYING
progress towards shared outcomes is carefully monitored.Applying
NEEDS In essence, an
Strategies
organization that is successful in implementing SRL will first need to engage
in a self-regulatory process.SETTING
Some organizations are further developed in
GOALS MAKING
this regard than others. The model shown in Figure 3 is based on Mishra
PLANS
Align vision,
Preparing Investigate, Innovate,
Trial & processes,
to engage raise awareness, inquire, & reflect
establish & practices
with SRL & plan as a community
with learning The vision:
All students
External drivers Internal drivers are able to
self-regulate
all aspects of
their learning.
Organization We need to investigate We actively monitor policies All staff are aware of policies and
relevant policies and and regulations. We consider regulations. All staff collaborate to
regulations. We need to these in our planning. We implement them. All staff are involved
develop our aspirations. have a vision for SRL that in the development of a vision, and
is communicated to staff. collaborate to implement this.`
Prompts • What is your understanding of the organization’s requirements to include SRL? And
its vision? If you are unsure, ask colleagues. If no consensus exists, and if you are in
a position to do so, raise this with your managers or discuss it at a staff meeting.
• What are your own aspirations regarding SRL?
• What do you do at a practical level to achieve these?
• How does this compare with what your colleagues do?
Organization We need to We have insight into current and All staff are aware of, and
investigate current previous practices at our level (for regularly informed about, relevant
and previous example, teaching team, department, practices across the organization.
practices. faculty of the organization). We have Successes are shared along with
insight into some of the strengths lessons for future improvement.
and weaknesses of these practices. We have a clear picture of our
strengths and weaknesses.`
The aim here is not to assign blame for previous failings (if Table 3 offers some reflective prompts to help you
any) but instead to answer such questions as those listed identify the level at which you and your organization are
in Table 2: ‘What worked and what did not?’, and ‘Why?’. operating.
Such questioning can help to develop a comprehensive
picture of the organization’s activities in this area, and to
identify any pockets of strength. It is equally important SUMMARY
to establish why previous activities may not have been
successful. What were the obstacles? Was it a lack of The implementation of SRL is subject to
time? Was there a lack of staff development? Were there many requirements, such as those imposed
institutional barriers? Consider whether these obstacles
by the government or accrediting bodies.
are still in place and, if so, how they can be minimized
before launching new initiatives. In addition, individual organizations have
their own ideas of what the role of SRL
should be in the curriculum. To best align
SETTING GOALS AND MEASURING PROGRESS these two, this chapter recommends
Successful organizations set SMART goals10. ‘There’s that teachers and managers involved in
a SMART Way to Write Management’s Goals and
Objectives’. Journal of Management Review, 70, 35-
SRL carry out a process of identifying
36.) (S = specific, M = measurable, A = achievable, R = ‘needs’ and ‘wants’, as well as determining
Relevant and T = time-bound) to implement their vision. ‘strengths’ and ‘weaknesses’. Once
This means developing specific actions, programmes, these are known, realistic goals can be
and projects that align with the implementation of SRL.
Successful organizations also monitor progress towards
developed, along with ways of monitoring
achieving those goals and communicate their findings their progress.
with staff.
Organization We need to identify We have set goals and have All staff are aware of the organization’s
relevant goals and processes for measuring goals and monitoring of progress;
ways of measuring progress. Not all of these they contribute to the organization’s
progress. are aligned across the understanding of its practices, and
organization yet. contribute to the formulation of new goals.`
Prompts • How are the organization’s goals set, monitored, and disseminated to staff?
• How are staff experiences collected to inform the organization’s progress?
• How do staff contribute to the establishing of goals and monitoring processes?
Teacher I need to set goals I set goals and monitor My goals are aligned with the
for implementing their progress. organization’s. I actively support
and monitoring SRL. my colleagues in establishing and
monitoring their goals. I share my
experiences with the wider organization.
Prompts • What are the organization’s goals? How do these relate to my own?
• How can I better monitor my progress and compare my insights with others?
• How can I support my colleagues in setting SMART goals?
• How can I share my experiences with the wider organization?
Introducing SRL
At Peace High School, teachers begin by asking
learners to describe how they normally approach
their learning and to list all the different examples
on a board or screen. Learners are asked, for
example, how they prepare for a test, learn
vocabulary, or do their homework. With the younger
learners, teachers join in group play and ask
children to describe what they are doing and why.
Then they ask learners to say why they think each
of the mentioned ideas might be helpful, and to
describe how successful learners use each of the
examples. (Examples could come from previous
cohorts of students or from published research.)
Next, they ask learners to identify any similarities
between their ideas and, if they find any, to
put them into categories. For example, some
might relate to planning, others to maintaining
concentration. They explain that successful learners
use examples from all groups and demonstrate
how, together, they represent the different aspects
Thus, motivation and SRL are closely linked:12 motivation
and stages of learning a language. Some teachers
to learn leads to greater, and more successful, self-
ask learners who were previously in their class and
regulation, which in turn leads to greater motivation.
who have now moved on to come and share some
In introducing SRL to your learners, it helps to share
of their success stories. Finally, they show how, in
these insights with them. In addition, you can link this
the coming course/term/semester, they will help
with the requirements and aspirations you identified in
everyone to learn the stages for themselves and
the previous chapter. For example, if it is a part of the
explain how learners’ improvement in this area will
national curriculum that all learners ‘demonstrate the
be evaluated.
ability to make informed choices about what learning
activities are most appropriate for them at a given
An alternative or follow-up to the above is to ask learners
time’, then point this out to students. Similarly, if the
to start the term by writing a letter from the perspective
school vision statement talks about ‘lifelong learning’,
of their future self on ‘How I received an A on this course’,
ask students what this means for them. For school or
dated the last day of the course.14 This can then act as a
faculty leaders, this may mean asking individual course
starting point for discussing how learners can plan for,
coordinators to include statements in the syllabus and
and engage with, the course.
teaching materials. By reviewing such statements, an
organization can develop a good insight into teachers’
understanding and practical implementation of the issue,
which can help ensure consistency. As an individual The challenge of equipping
teacher, even if no such centralized efforts exist, you can
still make the importance of SRL clear to your learners.
learners to direct and regulate
With more advanced learners, it may be useful to start their own learning should be
the course with a short reading on what successful
learning involves. With very young learners, it can be
considered one of the most
helpful to communicate with parents about what SRL pressing concerns for all involved
is and what your (and the school’s) vision for it is. For
all learners, the overall advice is that ‘teachers should in language education.
incorporate methods for enhancing perceived value into STEPHEN RYAN
their planning to ensure benefits for learning and self-
regulation’.13
IDENTIFYING NEEDS: LANGUAGE, Peer feedback and self-assessment are also helpful ways
of encouraging learners to gain an insight into their
LEARNING, AND EMOTIONS needs. Their usefulness can be enhanced if teachers ask
Once learners have an understanding of the importance learners not to focus solely on identifying their peers’
of SRL, the next step is to help them identify their individual errors, but to look out for areas that can benefit
language-related, learning-related, and emotional needs. the most from further learning.
Engaging in peer feedback and self-assessment can also
Language-related needs encourage learners to think about feedback they receive
Language-related needs include areas such as expanding from their teachers. This includes understanding test
one’s academic vocabulary, improving reading speed, or scores and written feedback. It also includes prioritizing
learning how to hold a phone conversation. Most learners what to work on next. ‘What does this score/comment/
are used to being told what they need to learn by their feedback mean to me and my future learning?’ is a
teachers and the way the curriculum is designed. It comes powerful question in this context. Taking this one step
as a surprise to many learners to be asked to consider further, teachers can involve the learners in developing
what they think they need and why.15 This is particularly rubrics for assessment and encouraging them to think
true when they realize that there are things they may not beforehand about the desired outcomes of a particular
need to learn. For example, someone learning English activity.
for travel may not need to spend as much time working
on their writing skills, and someone working in online
technical support via chat may not need to develop their
Self-regulated learning raises
speaking skills to a high level. students’ awareness of their
What can you do when the curriculum doesn’t offer learning progress, what
much freedom?
they’ve learned and what
Peace High School, like all schools in the region,
follows the curriculum guidelines required by the they need to improve.
Ministry of Education. Therefore, learners do not
have a lot of freedom to decide what to learn. Natalia, Educator, RUSSIA
Following workshops with all staff (see page 25),
it is decided that learners should understand why
they are learning the content they are. At the start
of each course, and throughout the term, teachers
explain why courses cover certain topics in certain
ways, thus helping to raise learners’ understanding
of what is going on. Teachers remind themselves
regularly to give a rationale for the pedagogical
choices they make. For example, rather than
launching into an activity, they might say, ‘Today
we will read this news article together because I
have noticed some of you find it hard to recognize
cohesive devices, and news stories are full of them’.
They also encourage learners to think about the
purpose of the various activities and materials
used in class, with questions such as ‘What skill do
you think this activity/text/website will help you
develop?’, and ‘What is the most difficult part of this
skill that you would like to focus on in this activity?’.
Initially—and especially with younger learners—
teachers reported not receiving detailed or
comprehensive responses, but over time, learners
have become more confident and report feeling a
greater sense of understanding and motivation.
© Oxford University Press 17
Framework part II: How teachers can develop SRL in their students
A self-regulated learning
approach allows flexibility,
self-reflection and more
Dream Job (DG)
Win a speech contest
effective planning in the
Skills you need to achieve your DG
learning process.
Speak (fluency), writing, confidence
Manuela, Pedagogical coordinator and teacher,
Behaviours you need to change in your daily life BRAZIL
Use my bits of time effectively
Short-term goals (What? By when?) As with all SRL skills, learners benefit from explicit
Write up the first draft in 3 months instruction and regular feedback on goal-setting and
planning. One way to introduce the topic is by asking
Action plan (Things you can do “now”)
Come up with a speech topic
learners in small groups to share one area of their life in
Search for materials related to the topic which they feel they are well organized, and to consider
the impact this has. Next, they discuss one area for
improvement and share ideas for how to develop this.
Figure 4. A goal-setting activity (Kato & Mynard, 2015)
For the implementation phase, one systematic approach
A related skill is to translate (longer-term) goals into that has been shown to be beneficial is the WOOP
actionable plans for the coming days or hours. As with method.24 This involves students first specifying a
goal setting, it helps to consider which activities are Wish, then considering the benefit that this would lead
best done first. For example, for procrastinators, it is to (the Outcome), identifying Obstacles, and, finally,
often recommended to start with the most-dreaded task developing a Plan that aims to resolve the Obstacle.
(referred to as ‘eating the frog’!) first thing in the morning. Regular modelling by the teacher is a key component in
For most learners, interspersing more difficult activities this and in similar approaches to SRL instruction.25 The
with more enjoyable ones can be helpful. vision board exercise shown in Figure 5 invites learners to
The main benefit of drawing up a learning plan is that it picture their future self and to reflect on the role of their
helps to break down the development of complex skills language learning in achieving their aspirations.
and knowledge into smaller, more manageable chunks.
This has been shown to help with long-term motivation,
as well as making it more likely that learners will develop
the ability to self-regulate their learning in the future.23
Travel
TASK REGULATION who have a good sense of their needs, and who have
developed clear goals, are better placed to consider
Up to this point, the learner has considered how best to how they might integrate a particular resource into their
approach their learning in a broader sense; the next part learning plans. Nonetheless, all learners will benefit
in the self-regulated learning cycle involves engaging from awareness raising and examples of how to identify,
in actual language learning tasks. Successful learners use, and adapt particular resources. This also relates to
not only do this with clear intent, but they also carefully the topic of critical and digital literacies, which includes
consider what resources they have available, how to most the ability to make informed decisions about where to
efficiently and effectively carry out the tasks, and how to seek information, how to evaluate it, and how to act on
monitor their progress. Below, we look at these in turn. it.27 Berkeley University has an online guide that details
An exhaustive list of pedagogical practices is outside the key steps, such as inquiring about authority, purpose,
scope of this paper, but dozens of relevant books have publication and format, relevance, date of publication,
been published over the years,26 usually with the words and documentation.28
‘learning strategies’ in the title. We include some of them
in the Resources section. ‘We had one learner come into our self-access
centre every day at 08:00. He would spend an
Selecting resources hour hand-copying one of those massive English
It is somewhat paradoxical that at a time of easier access grammar books on a notepad. By talking to him I
to more resources than ever before, many learners still found out that what he really wanted to improve
use a limited range of the opportunities available to was the ability to have a conversation with local
them. Resources do not just include language learning people. He had never considered what he would
materials (books, apps, videos) but also other learners, need for that. Following my advice, he ditched the
learning support (through self-access or library facilities, grammar book and joined a conversation class. He
for example, or through learning counsellors), parents, also figured out (by himself this time) that people
informal networks and communities, speakers of the had some difficulty understanding his pronunciation
language, and so on. Many learners do not know how to of certain diphthongs, so he started practising with
draw on these resources productively. Secondly, many some of the speaking software.’
of the materials that learners now have access to (such
Uma, coordinator of the self-access centre at Peace
as online resources) are not pedagogical in nature; thus,
University
careful consideration is required when thinking about
how they can be made useful for learning. Learners
Monitoring progress
Successful learners monitor their task performance and
make adjustments as they go along. An example of
task monitoring is the use of sequenced checklists to
ensure that all aspects of a task have been carried out.
For example, in the case of writing an academic essay,
such a list could ask students to check that they have (1)
included a thesis statement, (2) divided the text up into
paragraphs, and (3) written a conclusion. This kind of
monitoring is considered one of the most beneficial kinds
of monitoring learners can do.32
Progress monitoring involves not simply identifying
improvement, but also questioning what led to that
improvement or, conversely, what prevented it. It
asks learners to question the resources they used and
the strategies they applied. Such reflections can be
discussed in class (in the learners’ L1 or L2) so students
can hear about each other’s experiences and learn from
them. Even with quite young learners, such awareness
raising has been shown to be helpful for long-term self-
regulation.33
© Oxford University Press 21
Framework part II: How teachers can develop SRL in their students
R E G UL AT I O N S
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Teaching Experiences
Figure 6. The relationship between teaching experiences and the broader context
MOTIVATION SELF-
FOR SRL ASSESSMENT
© Oxford University Press Monitoring 23
Progress
Selecting
Framework part III: How SRL can be improved and integrated across the organization
In the remaining part of this section we consider some of time. They can also be compared between groups, or
the possible questions that SRL practices raise, and their from one term or year to the next. If a particular group
implications for the entire organization. of learners or teachers is having more success than
another, the reasons for this can be investigated and best
practices shared with others.
From teachers to school
What practices and resources worked particularly
leaders and policymakers, well?
supporting students to be Such experiences can be recorded by individual teachers,
for example, in a teaching diary, and shared with
successful in their self-regulated colleagues. A more systematic approach is to carry out
learning efforts is crucial. some research to identify the causes of success and areas
for improvement.
NATHAN THOMAS
What level of confidence do teachers have in
supporting SRL? What further support is needed?
The questions in the previous chapter will give an insight
into which parts of the organization may need to be given
LEARNING FROM EXPERIENCES more attention and what types of professional support
may be most appropriate.
As teachers and support staff implement SRL practices,
they develop a wealth of knowledge that can be shared Supporting SRL involves a number of different skills more
both within the teaching team and beyond it. The akin to facilitating than teaching. By its very nature, SRL
following questions and insights can be used to benefit shifts the focus from the teacher onto the learner. As
the wider organization: learners develop their ability to identify their own needs,
or to plan their learning, they may increasingly expect a
How proficient are students at this level/on this degree of freedom in their decision-making—something
course at self-regulating their learning? that teachers may be unfamiliar with. Teachers differ in
By using the pedagogical Framework introduced in the their level of flexibility and ability to cope with change.
previous section and the self-assessment questions in Rather than dismissing concerns as ‘resistance’, teachers
Appendix 2, learners’ practices can be monitored over can instead consider them as forms of ‘resilience’35 and
take them as valuable information about where and why
implementation may not succeed. Managers have an
important role to play in encouraging the free exchange
of ideas and experiences (see page 25).
TA
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RESOURCES curriculum. For example, if learners are encouraged to
set their own goals, or choose their own resources, the
Figure 7. Managerial impact on SRL prescribed textbook may need supplementing.
The ability to self-regulate one’s learning These are all shared widely with the entire organization.
Successful teachers implement pedagogical practices in a
can have a highly significant impact on systematic way, covering all aspects of SRL, and gradually
educational and lifelong success. It involves hand over responsibility to learners. The experiences
of all teachers and staff at all levels of the organization
a complex set of skills and attitudes that are shared so that lessons can be drawn and new
many learners do not naturally possess, developments can be implemented collaboratively.
but that can be developed through careful
educational support. In practice, there are KEY MESSAGES
many challenges to the implementation Students can become confident, successful, lifelong
learners by actively improving their ability to regulate
of this support, in particular, the lack of their own learning. This can only be achieved by meeting
a systematic and shared framework for these three needs:
integrating SRL across the organization. • Teachers need to take a systematic approach to
developing their students’ self-regulation skills and
Successful communities begin by developing provide structured support.
a clear picture of both the wider educational • There has to be collaboration between school leaders
and teachers across subjects to ensure a consistent
context and their own requirements in
approach.
relation to SRL. • The institution needs to deliberately embed self-
Next, they carefully consider their prior experiences, their regulated learning into its curriculum, assessment, and
strengths, and areas for improvement, before establishing school management processes.
clear goals and ways of monitoring their progress.
Pedagogy
Emerging Engaging Empowering
I need to learn more I am able to support I support my colleagues in developing
about how to support students in … their ability to help students … I
my students in … share my experiences and make
suggestions for improvement to
my colleagues and managers.
Identifying
needs
Setting goals
and planning
Task
regulation
Self-
assessment
MOTIVATING MYSELF
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I do not yet know how to monitor and/or I am confident in my ability to monitor and
regulate my own emotions in learning. regulate my own emotions in learning.
SETTING GOALS
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PLANNING LEARNING
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TASK REGULATION
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SELF-ASSESSMENT
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Our experts
advise on LEARNER AGENCY
MAXIMIZING
LEARNER POTENTIAL
ACKNOWLEDGEMENTS
Cover photograph reproduced with permission from: Getty (Leonardo Patrizi)
The publisher would like to thank the following for permission to reproduce photographs: 123RF (sutichak); Alamy (Monkey Business Images); Getty Images (Alys
Tomlinson, FatCamera, Getty Images, Sollina Images); Shutterstock (Avgust Avgustus, Ba dins, connel, fizkes, isaravut, Kitsana1980, Monkey Business Images,
oliveromg, Philip Meyer, Simone van den Berg, Sweet Art).