Services Portfolio:

1. Proactive Monitoring and Maintenance

a. NOC Monitoring for Network Systems Monitoring
b. SOC Monitoring for Security Incidents etc.
c. Complete Outsourced NOC / SOC Services
2. Remote and Onsite Support 8/5 to 24/7
a. Online Support Services
b. Online and On-Site Support Visit based Support Services
c. Online and On-site Support including Onsite IT Team
d. Fully Outsourced Models
3. Security Management
a. Managed End-Point Security Solutions
b. Managed Firewall Services
c. Managed Antivirus
d. Managed SIEM Solutions
e. Managed DLP Solutions
4. Data Backup and Recovery
a. Managed Onsite Backup Services
b. Managed Onsite, Offsite and Cloud based backup Services.
c. Complete Managed Backup and DR Services
5. Network Management
a. Management of Active Network Infrastructure
b. Management of Passive Network Infrastructure
c. Fully Managed Network Infrastructure Services
6. Systems & Services Management
a. Email Systems Management
b. Database Systems Management
c. Storage Systems Management
d. Servers and Operating Systems Management
e. Cloud Services Management
7. Software updates and Patch Management
a. Servers Patch Management Services
b. Endpoint Patch Management Services
c. Third-party Application Patch Management Services
8. Strategic IT Planning
a. Business Advisory based on Business Requirements
b. Capacity Planning
c. Technology Upgrade Advisory
d. Long Term IT Planning
9. Vendor Management
a. Vendor Relationship Management,
b. Negotiation Participation
 c. Licenses Management with Vendors
10. IT Consulting
a. Business Requirements Consulting
b. Process Optimization Services
c. IT Service Optimization Consulting
d. Overall IT Strategy Planning Consulting
11. Service Level Agreements
a. SLA Designing and Monitoring
b. Reporting on SLAs and Response Time Compliance
12. Help Desk / Service Desk Services
a. IT Help Desk IT Support Requirements
b. Service Desk for Operational Teams

Key Features of Why a company has to choose, as Features

1. Incident Management
2. Problem Management
3. Change Management
4. Service Request Management
5. Service Level management
6. Service Catalogue Management
7. Service Desk Management
8. Release Management
9. Configuration Management
10. Capacity Management

KEY Technologies in Demand these days to determine which services can be prioritized over
others.

1. Cybersecurity Services
2. Cloud Services
3. Network Management
4. Data Backup and Recovery
5. IT Consulting and Strategic Planning
6. Managed Endpoint Security
7. Remote Support and Helpdesk Services
8. Compliance and Risk Management
9. AI and Automation
10. IoT (internet of things) Management
11. Vendor Management
12. Digital Transformation Services
Key Industries to target in priority level

1. Oil and Gas

2. Construction and Real Estate
3. Financial Services
4. Healthcare
5. Telecommunications
6. Retail and E-Commerce
7. Manufacturing
8. Education
9. Government and Public Sector
10. Hospitality and Tourism
11. Energy and Renewable Resources
12. Transportation and Logistics