COPING WITH THE CHALLENGES OF

INTERCULTURAL COMMUNICATION
Presentation by Group 6
 INTERCULTURAL
COMMUNICATION

IS THE EXCHANGE OF MESSAGES BETWEEN PEOPLE

FROM DIFFERENT CULTURAL BACKGROUNDS

IT CAN BE INFLUENCED BY VARIOUS FACTORS, SUCH

AS LANGUAGE, VALUES, BELIEFS, NORMS, CUSTOMS,
AND BEHAVIORS
THE WIDESPREAD
NOTION
IT HAS BECOME A WIDESPREAD NOTION THAT THE
SPEAKERS' USE OF DIFFERENT LANGUAGES RESULTS
IN INTERCULTURAL MISCOMMUNICATION.
HENCE, THE TERM CROSS-CULTURAL COMMUNICATION, TAKES
INTO CONSIDERATION HABITUAL PATTERNS OF INTERACTION,
ROUTINE FORMS OF SOCIAL PRACTICE, VARIED
INTERPRETATIONS OF SYMBOLS, AND DIFFERENT VALUES AND
BELIEFS.
INDEED, THE LACK OF SHARED KNOWLEDGE AND
BELIEFS AND CULTURAL DIVERSITY MAKE IT MORE
COMPLICATED TO ARRIVE AT THE CORRECT
INTERPRETATION OF MEANINGS.
HOWEVER...
LINGUA FRANCA
 LINGUA FRANCA

A TERM THAT REFERS TO A LANGUAGE OR A MIXTURE

OF LANGUAGES THAT IS USED AS A MEDIUM OF
COMMUNICATION BY PEOPLE WHO DO NOT SHARE A
NATIVE LANGUAGE
SO WHAT IS THE VERDICT?
RECENT STUDIES HAVE SHOWN THAT THE PROBLEM OF
MISUNDERSTANDING IS NOT OVERT AND CAN BE
TRACED TO SPEECH PERTUBATIONS, POORLY MANAGED
TURN-TAKING, AND NON-ALIGNED, "PARALLEL TAK"
(HOUSE, 1999).
MOREOVER, MIERKORD (200, AS CITED BY KAUR, 2016)
EMPHASIZES THAT COMMUNICATION IN ENGLISH AS A
LINGUA FRANCA IS "A FORM OF INTERCULTURAL
COMMUNICATION CHARACTERIZED BY COOPERATION
RATHER MISUNDERSTANDING.
IN HER STUDY OF PARTICIPANTS COMING FROM 17 DIFFERENT
FIRST LANGUAGE BACKGROUNDS, WHICH YIELDED THE RESULT
THAT THE PARTICIPANTS DISPLAYED COMMUNICATIVE
BEHAVIOR NOT GENERALLY ASSOCIATED WITH THEIR
LINGUACULTURAL BACKGROUNDS, MAKING THE TALK
COOPERATIVE AND SUPPORTIVE IN NATURE WITH FEW
MISUNDERSTANDINGS.
Misunderstandings in the intercultural communication
may not always be caused by verbal understandings.
Misunderstanding may also occur due to wrong
interpretation of the nonverbal code
HANDSHAKE
GREETINGS
SOURCES OF MISUNDERSTANDING
BY KAUR (2016)
AMBIGUITY
PERFORMANCE-RELATED
MISUNDERSTANDING
LANGUAGE-RELATED
MISUNDERSTANDING
PERFORMANCE-RELATED
MISUNDERSTANDING
INTERCULTURAL
COMMUNICATION
THREE APPROACHES TO INTERCULTURAL
COMMUNICATIONS