Operation Check

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11/3/17, 10(30 pm

AUDIO / VIDEO AUDIO AND VISUAL SYSTEM(for Radio and Display Type) OPERATION CHECK

CHECK PANEL&STEERING SWITCH

HINT:
· The radio and display receiver assembly panel switches and steering switches are checked in the following
procedure.
· Illustrations may differ from the actual vehicle screen depending on the device settings and options.
Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

a. Enter diagnostic mode.


Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR

b. Select "Function Check/Setting" from the "Service


Menu" screen.

c. Select "Panel&Steering Switch" from the "Function


Check/Setting" screen.

*A w/ DAB Function

d. Panel&Steering Switch Check Mode

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Screen Description
Display Content
*a: Switch "Pushed" is displayed when any
condition switch is pushed.

· Number of switches pushed


*b: Number of at once is displayed.
switches · If more than 3 switches are
pushed pushed at once, "More than
3" is displayed.

*c: Rotary
Direction of rotary switch is
switch
displayed.
direction

i. Operate each switch and check that the switch conditions are correctly displayed.
NOTICE:
When the "AUDIO" switch is pressed and held for 3 seconds or more, diagnostic mode will be canceled.

CHECK TOUCH SWITCH

HINT:
· The touch switches on the screen are checked in the following procedure.
· Illustrations may differ from the actual vehicle screen depending on the device settings and options.
Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

a. Enter diagnostic mode.


Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR

b. Select "Function Check/Setting" from the "Service Menu" screen.

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c. Select "Touch Switch" from the "Function


Check/Setting" screen.

*A w/ DAB Function

d. Touch Switch Check


i. Touch the display anywhere in the open area to
perform the check when the "Touch Switch
Check" screen is displayed.
HINT:
· A "+" mark is displayed where the
display is touched.
· The "+" mark remains on the display
even after the finger is removed.

CHECK MICROPHONE

HINT:
· The microphone and microphone input level are checked in the following procedure.
· Illustrations may differ from the actual vehicle screen depending on the device settings and options.
Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

a. Enter diagnostic mode.


Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR

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b. Select "Function Check/Setting" from the "Service


Menu" screen.

c. Select "Microphone Check" from the "Function


Check/Setting" screen.

*A w/ DAB Function

d. Microphone Check

Screen Description
Display Content
*a: Monitors the microphone input
Microphone level every 0.1 seconds and
input level displays the results in 8 different
meter levels.

i. When speaking into the microphone, check that the microphone input level meter changes according to the
input level.
HINT:
The microphone is active at all times when this screen is displayed.

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CHECK VEHICLE SIGNAL

HINT:
· Vehicle signals received by the radio and display receiver assembly are checked in the following procedure.
· Illustrations may differ from the actual vehicle screen depending on the device settings and options.
Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

a. Enter diagnostic mode.


Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR

b. Select "Function Check/Setting" from the "Service


Menu" screen.

c. Select "Vehicle Signal" from the "Function


Check/Setting" screen.

*A w/ DAB Function

d. Vehicle Signal Check Mode

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Screen Description
Display Content
Battery Battery voltage is displayed.
Ignition switch ON/OFF state is
IG
displayed.
Parking brake ON/OFF state is
PKB
displayed.
Reverse signal ON/OFF state is
REV
displayed.
SPEED Vehicle speed is displayed in km/h.
Tail signal (light control switch)
TAIL
ON/OFF state is displayed.
Brightness state DIM (with)/BRIGHT
ADIM/TCAN
(without) is displayed.

HINT:
· Only items sending vehicle signals will be displayed.
· This screen displays vehicle signals received by the radio and display receiver assembly.
· This screen is updated once per second.

i. When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.

CHECK HANDS-FREE VOICE QUALITY SETTING

HINT:
· The hands-free voice of a "Bluetooth" compatible phone can be adjusted using the following procedure.
· Illustrations may differ from the actual vehicle screen depending on the device settings and options.
Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

a. Enter diagnostic mode.


Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR

b. Select "Function Check/Setting" from the "Service Menu" screen.

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c. Select "HF Voice Quality Setting" from the


"Function Check/Setting" screen.

*A w/ DAB Function

d. Hands-Free Voice Quality Setting


i. If necessary, refer to the table below to adjust
the voice quality type with the numeric keypad.

ii. When adjusting the settings, use the numeric


keypad on the screen to input the voice quality
type according to the table.

*a Numeric Keypad
*b Setting Button
*c Reset Button

Settings
Voice Positive Effect of Negative Effect of
Parameter Target Phenomenon Quality Changing Voice Changing Voice
Type Quality Quality
The amount of
background noise the The volume of voice the
The other party hears
A other party hears when other party hears when
background noise when 1000
(Noise) listening to your voice is listening to your voice
listening to your voice.

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reduced. may temporarily drop.

The amount of
The other party hears a The volume of voice the
background noise the
B lot of background noise other party hears when
2000 other party hears when
(Noise) when listening to your listening to your voice
listening to your voice is
voice. may temporarily drop.
sharply reduced.
Sound quality of the
C The other party hears The amount of echo is
0100 other party deteriorates
(Echo) weak echoes. reduced (low level).
(low level).
Sound quality of the
D The other party hears The amount of echo is
0200 other party deteriorates
(Echo) strong echoes. reduced (high level).
(high level).

Settings (When Multiple Phenomena Occurred)


Voice Positive Effect of Negative Effect of
Parameter Target Phenomenon Quality Changing Voice Changing Voice
Type Quality Quality

· The amount of
background noise · The volume of
the other party voice may drop
The other party hears hears when temporarily.
background noise and listening to your · Sound quality of
A+C 1100
weak echoes when voice is reduced. the other party
listening to your voice. · The amount of deteriorates (low
echo is reduced level).
(low level).

· The amount of
background noise · The volume of
the other party voice may drop
The other party hears hears when temporarily.
background noise and listening to your · Sound quality of
A+D 1200
strong echoes when voice is reduced. the other party
listening to your voice. · The amount of deteriorates
echo is reduced (high level).
(high level).

· The amount of
background noise
· The volume of
the other party
voice may drop
The other party hears a hears when
temporarily.
lot of background noise listening to your
B+C 2100 · Sound quality of
and weak echoes when voice is sharply
the other party
listening to your voice. reduced.
deteriorates (low
· The amount of
level).
echo is reduced
(low level).

· The amount of
background noise
· The volume of
the other party
voice may drop
The other party hears a hears when
temporarily.
lot of background noise listening to your
B+D 2200 · Sound quality of
and strong echoes when voice is sharply
the other party
listening to your voice. reduced.
deteriorates
· The amount of
(high level).
echo is reduced
(high level).

HINT:
· The default value is "0000".
· Settings will be applied when the setting button is selected.

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· If voice quality type values that are not in the table are input, the setting will not be applied and a
positive effect may not be gained.
· If the quality of phone calls decreases due to the changed settings, return the settings to "0000" by
pressing the "INIT" switch.

CHECK SPEAKER

HINT:
· This function is used when checking the speaker wiring and whether the speakers are functioning properly.
· Illustrations may differ from the actual vehicle screen depending on the device settings and options.
Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

a. Turn audio mode on and play any audio source.


HINT:
This audio source will be used for the speaker check.

b. Enter diagnostic mode.


Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR

c. Select "Failure Diagnosis" from the "Service Menu"


screen.

d. Select "System Check" from the "Failure Diagnosis"


screen.

e. Select "SPCheck ON" from the "System Check Mode" screen.

f. Check the speaker wiring and check that the speakers are functioning properly.
HINT:
· Check that each speaker outputs sound from the selected audio source properly.

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· "SPCheck OFF" is displayed during the


speaker check.
· Sound can be heard from the speakers
around the vehicle in order beginning
from a speaker on the front side.
· More than one speaker may sound
simultaneously depending on the speaker
wiring.

g. Sound stops when any of the following conditions


are met:
i. The "SPCheck OFF" switch is pressed.

ii. The ignition switch is turned off.

iii. Diagnostic mode is turned off.

iv. The screen is changed to another screen.

v. Audio mode is turned off.

CHECK DAB RECEPTION (w/ DAB Function)

· The reception condition of DAB (Digital Audio Broadcast) can be checked.


· Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore,
some detailed areas may not be shown exactly the same as on the actual vehicle screen.

a. Enter diagnostic mode.


Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR

b. Select "Function Check/ Setting" from the "Service


Menu" screen.

c. Select "Next Page" from the "Function Check/Setting I" screen.

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d. Select "DAB Reception Check" from the "Function


Check/Setting II" screen.

e. DAB Reception Check

Screen Description
Display Content
*a: Up or Enables the channel to be changed
down switch to the one to be checked.
*b: · Check: Starts checking
Check/STOP · STOP: Stops checking
switch

Displays DAB antenna


reception levels as follows:
· OK: Connected properly
*c: Antenna · NG: Not connected
connection properly
check · -: Not equipped with DAB
antenna.

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Displays DAB antenna


reception levels as follows:
*d: DAB tuner · 111 or more: Font color is
reception level black (good reception).
check result · 110 or less: Font color is
description red (poor reception).
· -: Not equipped with DAB
antenna.

i. Select the "Check" button to start the DAB reception check.

ii. Check that the results are displayed when the DAB reception check is performed.

CHECK GPS & VEHICLE SENSORS (w/ Navigation Antenna)

HINT:
· GPS information, vehicle signals and sensor signals are checked in the following procedure.
· Illustrations may differ from the actual vehicle screen depending on the device settings and options.
Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

a. Enter diagnostic mode.


Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR

b. Select "Function Check/Setting" from the "Service


Menu" screen.

c. Select "System Sensors Check" from the "Function


Check/Setting I" screen.

*A w/ DAB Function

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d. System Sensors Check

*a: GPS
Display Content
System is using GPS signal for
Blue: P (In use)
location.
Displays reception condition of System is tracking GPS signal
Yellow: T (Receiving)
Reception number the satellites used to for location.
determine vehicle position System cannot receive GPS
No color: Not in use signal (searching for GPS
signal).
High accuracy 3-dimensional
OK(H3D)
location method is being used.
High accuracy 2-dimensional
OK(H2D)
location method is being used.

Displays reception status of 3-dimensional location method


OK(3D)
Status the satellites used to is being used.
determine vehicle position 2-dimensional location method
OK(2D)
is being used.
NG Location data cannot be used.
error Reception error has occurred.
- Any other state.
The ratio of satellites
performing 3D positioning,
3D Hyper 3D positioning and
Hyper 2D positioning is
displayed.
Displays the ratio of satellites
Measurement ratio The ratio of satellites
performing measurements
2D performing 2D positioning is
displayed.
The ratio of satellites not
NG performing measurement is
displayed.
Date/time information obtained from GPS signals is displayed in Greenwich Mean
Date
Time (GMT).
Position Latitude and longitude information on current position is displayed.

*b: SPD
Display Content
Displays the accumulated number of input pulses beginning when this
Pulse Count
screen is displayed
Speed Displays vehicle speed

*c: Sensor Signal


Display Content Note

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Displays the output voltage of the gyro


Gyro Voltage -
sensor
Displays the zero-point voltage of the
0 point Voltage -
gyro sensor
The amount of change in bearing angle
Displays the output angle of the gyro (degrees) after the system sensor check
Relative bearing
sensor screen is displayed (clockwise: "+",
counterclockwise: "-").

*d: Reset
Display Content
When this switch is pressed and held for 3 seconds or more, the
Reset values for display items of SPD signal and gyro sensor signal are reset
and display "0".

*e: Gyro/Distance correction study situation


Display Content
Gyro/Distance correction study
Displays learning status of Gyro/Distance correction
situation

i. When the "System Sensors Check" screen is displayed, check all the sensor signals.
HINT:
This screen is updated once per second.

e. GPS Time Setting

Screen Description
Display Content
Displays the date and time in
*a: Time display
the device.
Setting is possible only when
*b: Time setting
GPS signals are not being
screen
received.
Moves the cursor on the date
*c: Cursor
and time setting screen to the
movement switch
right and left.
*d: Adjustment Adjusts values of items
switch selected by the cursor.
Selecting this switch after
setting the date and time
*e: OK switch updates the date and time in
the device (only when GPS
signals are not received).

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i. When GPS signals are not being received, the data and time in the device can be adjusted.
HINT:
Time setting is possible only when GPS signals are not being received. When the navigation system is
receiving GPS signals, priority is given to displaying the time and date received via GPS.

CHECK SOFTWARE ERROR HISTORY

HINT:
This function is used to check the cause when the radio and display receiver assembly screen is blacked out.

a. Check Software Error History.


i. Connect the GTS to the DLC3.

ii. Turn the ignition switch to ON.

iii. Turn the GTS on.

iv. Enter the following menus: Body Electrical / Navigation System / Utility / Software Error History.
Body Electrical > Navigation System > Utility
Tester Display
Software Error History

Execute

v. When an item is stored for Software Error History, record it before repairing the radio and display receiver
assembly.
Software Error History Screen Description
Error
Trigger Detail
Description
Navi
Microcomputer
Audio
Software Reset
Microcomputer
CAN Hexadecimal
Microcomputer Number
Front Monitor
No Video Signal
Rear Monitor
MOST Cold
Always
Restart

HINT:
· Software Error History can store up to 5 history data items. If a new software error occurs when 5
data items have already been stored, the oldest data is cleared and the new data is stored.
· If an error that is unsupported by the GTS occurs, a "-" is displayed for the display items.

b. Clear Software Error History.


i. When DTCs are cleared using any of the following operations, Software Error History will be cleared as well.
Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR
· Cleared using the GTS.
· Cleared using the system check mode screen.
· Cleared using the unit check mode screen.

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CHECK OPTICAL DISC ERROR HISTORY

HINT:
This function is used to check the cause of an optical disc error.

a. Check Optical Disc Error History.


i. Connect the GTS to the DLC3.

ii. Turn the ignition switch to ON.

iii. Turn the GTS on.

iv. Enter the following menus: Body Electrical / Navigation System / Utility / Optical Disc Error History.
Body Electrical > Navigation System > Utility
Tester Display
Optical Disc Error History

Execute

v. When an item is stored for Optical Disc Error History, record it before proceeding with troubleshooting.
Optical Disc Error History Screen
Description
Display Content
Error Type Displays the type of error.
Displays the malfunctioning
Device
device.
Displays the date and time that
Date
the malfunction occurred.

"Error Type" Screen Description


Error Type Detection Condition Action
Read Error When a disc read error occurs.
When it is determined that any of the following is the cause
of the disc read error:
Disc · The disc cannot be read.
damaged/upside · The disc cannot be read because of dirt or scratches.
down/dirty · The disc cannot be read because it is inserted upside
down.

Cannot determine
An unsuitable disc is inserted. Proceed to next
disc type
suspected area
DPS error When an error occurs while decoding MP3/WMA/AAC files.
shown in Problem
· When MP3/WMA/AAC files cannot be played back Symptoms Table.
because they are unsupported. Click here( )
Some files are · Even though the file extensions are MP3, WMA or AAC
corrupt files cannot be played back because the header
information cannot be read.

Some files cannot · When a disc without music data is played back.
be found · When there are no playable MP3/WMA/AAC files.

Copy protection When a file with copyright protection that cannot be played
violation back is played back.

"Device" Screen Description


Device Component

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DVD-P Radio and display receiver


assembly
Radio and display receiver
CD-P
assembly
R-Seat DVD-P Not available

HINT:
· Optical Disc Error History can store up to 7 history data items. If a new optical disc error occurs
when 7 data items have already been stored, the oldest data is cleared and the new data is stored.
· If an error that is unsupported by the GTS occurs, a "-" or blank is displayed for the display items.

b. Clear Optical Disc Error History.


i. When DTCs are cleared using any of the following operations, Optical Disc Error History will be cleared as
well.
Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR
· Cleared using the GTS.
· Cleared using the system check mode screen.
· Cleared using the unit check mode screen.

CHECK VIDEO DEVICE CONNECTION CHECK

HINT:
· This function is used to detect disconnection of the video devices.
· In order to inspect the RSE, a disc should be inserted into the radio and display receiver assembly.

a. Check Video Device Connection Check.


i. Connect the GTS to the DLC3.

ii. Turn the ignition switch to ON.

iii. Turn the GTS on.

iv. Enter the following menus: Body Electrical / Navigation System / Utility / Video Device Connection Check.
Body Electrical > Navigation System > Utility
Tester Display
Video Device Connection Check

Execute

v. When an item is stored for Video Device Connection Check, record it before proceeding with troubleshooting.
HINT:
· DTCs are stored when errors are detected.
· Depending on the vehicle, some of the items are not displayed on the "Error Detected Image Line
(Type)" screen.

Video Device Connection Check Screen


Description
Error Detected
Areas to be Checked
Image Line (Type)
H/U - > Separate
Not available
Display (GVIF)
H/U - > Full RSE (GVIF) Not available

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RSE - > Seat Back


Not available
Display RH (GVIF)
RSE - > Seat Back
Not available
Display LH (GVIF)
NTSC video signal
between the radio and
Rear Camera - > H/U display receiver
(NTSC) assembly and rear
television camera
assembly
IPA/BGM/PVM ECU - >
Separate Display Not available
(GVIF)
IPA/BGM/PVM ECU - >
Not available
H/U (NTSC)
IPA/BGM/PVM ECU - >
Not available
H/U (GVIF)

b. Clear Video Device Connection Check.


i. When DTCs are cleared using any of the following operations, Video Device Connection Check will be cleared
as well.
Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR
· Cleared using the GTS.
· Cleared using the system check mode screen.
· Cleared using the unit check mode screen.

CHECK "Bluetooth" CONNECTION HISTORY

HINT:
This function is used to check the connection history when the connection between the radio and display receiver
assembly and a "Bluetooth" device is unstable.

a. Check "Bluetooth" Connection History.


HINT:
· "Bluetooth" Connection History displays data stored in the internal memory of the ECU, such as the
date a "Bluetooth" connection was attempted and the progress of a "Bluetooth" connection.
· By checking "Bluetooth" Connection History, the date, cause, etc. of a "Bluetooth" device failing to
register or connect can be analyzed.
· "Bluetooth" connection history indicates the estimated cause of a malfunction, but does not determine
it. Therefore, checking "Bluetooth" Connection History may not improve the problem.
· Performing inspection using the GTS before recording the "Bluetooth" Connection History may clear the
operation history.

i. Connect the GTS to the DLC3.

ii. Turn the ignition switch to ON.

iii. Turn the GTS on.

iv. Enter the following menus: Body Electrical / Navigation System / Utility / Bluetooth Connection History.
Body Electrical > Navigation System > Utility
Tester Display
Bluetooth Connection History

Execute

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v. When an item is stored for "Bluetooth" Connection History, record it before proceeding with troubleshooting.
"Bluetooth" Connection History Screen
Description
Item Content
Date and time of
Occurrence Start
"Bluetooth" connection
Date/Time
are displayed.
Date and time of
Occurrence End "Bluetooth"
Date/Time disconnection are
displayed.
Type of "Bluetooth"
History Type Connection History is
displayed.
"Bluetooth" connection
Result
result is displayed.
"Bluetooth" connection
Contents
status is displayed.
"Bluetooth" device
"Bluetooth" Address
address is displayed.
The number of retries
when "Bluetooth"
Continuance Time
connection was
performed is displayed.

History Type: ACC ON


Result Contents Detail Areas to be Checked
- - Ignition switch ACC -

History Type: Registration


Result Contents Detail Areas to be Checked
"Bluetooth" device was
Success (HFP) No Error registered as a hands-free -
device properly.
"Bluetooth" device was
Success (AVP) No Error registered as a "Bluetooth" -
audio device properly.

· Check that the


"Bluetooth" device is
in the cabin.
· Check that the
"Bluetooth" device is
Could not perform not connected to
Time Out "Bluetooth" connection another device using
properly. the "Bluetooth"
connection.
· Restart the
"Bluetooth" device
and operate it again.

Perform "Bluetooth" device


Wrong PIN code was input for
registration again. (Input PIN
PIN code verification.
code correctly.)
Did not select the Perform "Bluetooth" device
confirmation button even registration again. (When a
Authentication Error though a passkey was passkey is displayed, select
displayed. the confirmation button.)
A verification error occurred Restart the radio and display
between the radio and receiver assembly and
display receiver assembly "Bluetooth" device, and

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and "Bluetooth" device. operate them again.


"Bluetooth" connection was
Perform "Bluetooth" device
disconnected by operating
registration again.
Failure the "Bluetooth" device.
"Bluetooth" connection could
Check for wave interference
not be established due to
and perform "Bluetooth"
wave interference around the
device registration again.
vehicle.
Bring the "Bluetooth" device
"Bluetooth" device was near the radio and display
outside the communication receiver assembly and
ACL Link area. perform "Bluetooth" device
Disconnection registration again.
Change the "Bluetooth"
"Bluetooth" setting on the setting to on and perform
"Bluetooth" device was off. "Bluetooth" device
registration again.
Turn the "Bluetooth" device
"Bluetooth" device was off. on and perform "Bluetooth"
device registration again.
A malfunction occurred in the Restart the "Bluetooth"
"Bluetooth" device. device and operate it again.
"Bluetooth" device
Memory Write information could not be Perform "Bluetooth" device
Failure stored in the radio and registration again.
display receiver assembly.
After turning the ignition
An error other than above switch off and back to ON
Other Error
occurred. again, perform "Bluetooth"
device registration again.
Registration was suspended
by operating the radio and
Cancel No Error -
display receiver assembly or
"Bluetooth" device.

History Type: Connection


Result Contents Detail Areas to be Checked

· Auto
Connect
Success
(HFP) "Bluetooth" device was
· Manual No Error connected as a hands-free -
Connect device properly.
Success
(HFP)

· Check that the


"Bluetooth" device is
in the cabin.
· Check that the
"Bluetooth" device is
Could not perform not connected to
Time Out "Bluetooth" connection another device using
properly. the "Bluetooth"
connection.
· Restart the
"Bluetooth" device
and operate it again.

If "Bluetooth" connection
Verification of authentication
failed again even though the
key between the radio and
"Bluetooth" connection was
display receiver assembly
performed, perform
Authentication Error and "Bluetooth" device failed. registration again.

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· Auto A verification error occurred Restart the radio and display


Connect between the radio and receiver assembly and
Failure display receiver assembly "Bluetooth" device, and
(HFP) and "Bluetooth" device. operate them again.
· Manual Bring the "Bluetooth" device
Connect Could not find a "Bluetooth" near the radio and display
Failure device near the radio and receiver assembly and
(HFP) display receiver assembly. perform "Bluetooth"
connection again.
"Bluetooth" connection could
Check for wave interference
not be established due to
and perform "Bluetooth"
wave interference around the
connection again.
vehicle.
Bring the "Bluetooth" device
"Bluetooth" device was near the radio and display
Page Time Out outside the communication receiver assembly and
area. perform "Bluetooth"
connection again.
Change the "Bluetooth"
"Bluetooth" setting on the
setting to on and perform
"Bluetooth" device was off.
"Bluetooth" connection again.
Turn the "Bluetooth" device
"Bluetooth" device was off. on and perform "Bluetooth"
connection again.
A malfunction occurred in the Restart the "Bluetooth"
"Bluetooth" device. device and operate it again.

History Type: Connection


Result Contents Detail Areas to be Checked
"Bluetooth" connection was
Perform "Bluetooth"
disconnected by operating
connection again.
the "Bluetooth" device.
"Bluetooth" connection could
Check for wave interference
not be established due to
and perform "Bluetooth"
wave interference around the
connection again.
vehicle.
Bring the "Bluetooth" device
"Bluetooth" device was near the radio and display
ACL Link outside the communication receiver assembly and
Disconnection area. perform "Bluetooth"
connection again.
Change the "Bluetooth"
· Auto "Bluetooth" setting on the
setting to on and perform
Connect "Bluetooth" device was off.
"Bluetooth" connection again.
Failure
(HFP) Turn the "Bluetooth" device
· Manual "Bluetooth" device was off. on and perform "Bluetooth"
Connect connection again.
Failure A malfunction occurred in the Restart the "Bluetooth"
(HFP) "Bluetooth" device. device and operate it again.
Enable HFP on the
HFP was disabled on the "Bluetooth" device and
"Bluetooth" device. perform "Bluetooth"
connection again.
SDP Error Check that the "Bluetooth"
"Bluetooth" device which device is hands-free
operation had not been compatible and its operation
confirmed was used. has been confirmed.
Click here( )
After turning the ignition
An error other than above switch off and back to ON
Other Error
occurred. again, perform "Bluetooth"
device registration again.

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Connection was interrupted


Manual Connect by operating the radio and
No Error -
Cancel (HFP) display receiver assembly or
"Bluetooth" device.

History Type: Connection


Result Contents Detail Areas to be Checked

· Auto
Connect
Success
(AVP) "Bluetooth" device was
· Manual No Error connected as a "Bluetooth" -
Connect audio device properly.
Success
(AVP)

· Check that the


"Bluetooth" device is
in the cabin.
· Check that the
"Bluetooth" device is
Could not perform not connected to
Time Out "Bluetooth" connection another device using
properly. the "Bluetooth"
connection.
· Restart the
"Bluetooth" device
and operate it again.

If "Bluetooth" connection
Verification of authentication
failed again even though the
key between the radio and
"Bluetooth" connection was
display receiver assembly
performed, perform
and "Bluetooth" device failed.
Authentication Error registration again.
· Auto A verification error occurred Restart the radio and display
Connect between the radio and receiver assembly and
Failure display receiver assembly "Bluetooth" device, and
(AVP) and "Bluetooth" device. operate them again.
· Manual Bring the "Bluetooth" device
Connect Could not find a "Bluetooth" near the radio and display
Failure device near the radio and receiver assembly and
(AVP) display receiver assembly. perform "Bluetooth"
connection again.
"Bluetooth" connection could
Check for wave interference
not be established due to
and perform "Bluetooth"
wave interference around the
connection again.
vehicle.
Bring the "Bluetooth" device
"Bluetooth" device was near the radio and display
Page Time Out outside the communication receiver assembly and
area. perform "Bluetooth"
connection again.
Change the "Bluetooth"
"Bluetooth" setting on the
setting to on and perform
"Bluetooth" device was off.
"Bluetooth" connection again.
Turn the "Bluetooth" device
"Bluetooth" device was off. on and perform "Bluetooth"
connection again.
A malfunction occurred in the Restart the "Bluetooth"
"Bluetooth" device. device and operate it again.

History Type: Connection


Result Contents Detail Areas to be Checked

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"Bluetooth" connection was Perform "Bluetooth"


disconnected by operating connection again.
the "Bluetooth" device.
"Bluetooth" connection could
Check for wave interference
not be established due to
and perform "Bluetooth"
wave interference around the
connection again.
vehicle.
Bring the "Bluetooth" device
"Bluetooth" device was near the radio and display
ACL Link outside the communication receiver assembly and
Disconnection area. perform "Bluetooth"
connection again.
Change the "Bluetooth"
· Auto "Bluetooth" setting on the
setting to on and perform
Connect "Bluetooth" device was off.
"Bluetooth" connection again.
Failure
(AVP) Turn the "Bluetooth" device
· Manual "Bluetooth" device was off. on and perform "Bluetooth"
Connect connection again.
Failure A malfunction occurred in the Restart the "Bluetooth"
(AVP) "Bluetooth" device. device and operate it again.
Enable AVP on the
AVP was disabled on the "Bluetooth" device and
"Bluetooth" device. perform "Bluetooth"
connection again.
SDP Error Check that the "Bluetooth"
"Bluetooth" device which device is "Bluetooth" audio
operation had not been compatible and its operation
confirmed was used. has been confirmed.
Click here( )
After turning the ignition
An error other than above switch off and back to ON
Other Error
occurred. again, perform "Bluetooth"
device registration again.
Connection was interrupted
Manual Connect by operating the radio and
No Error -
Cancel (AVP) display receiver assembly or
"Bluetooth" device.

History Type: Disconnection


Result Contents Detail Areas to be Checked
The "Bluetooth" device was
Move the "Bluetooth" device
moved outside of the
into the communication area.
communication area.
"Bluetooth" connection was
Check for wave interference
Link Loss disconnected due to wave
and perform "Bluetooth"
interference around the
connection again.
vehicle.
A malfunction occurred in the Restart the "Bluetooth"
"Bluetooth" device. device and operate it again.
Disconnection "Bluetooth" connection was
Complete (HFP) Disconnection from
disconnected by operating -
Partner
the "Bluetooth" device.
"Bluetooth" connection was
Disconnection from disconnected by operating
-
Self the radio and display receiver
assembly.
After turning the ignition
An error other than above switch off and back to ON
Other Error
occurred. again, perform "Bluetooth"
device registration again.
The "Bluetooth" device was
moved outside of the Move the "Bluetooth" device

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11/3/17, 10(30 pm

communication area. into the communication area.

Link Loss "Bluetooth" connection was


Check for wave interference
disconnected due to wave
and perform "Bluetooth"
interference around the
connection again.
vehicle.
A malfunction occurred in the Restart the "Bluetooth"
Disconnection "Bluetooth" device. device and operate it again.
Complete (AVP)
"Bluetooth" connection was
Disconnection from
disconnected by operating -
Partner
the "Bluetooth" device.
"Bluetooth" connection was
Disconnection from disconnected by operating
-
Self the radio and display receiver
assembly.
After turning the ignition
An error other than above switch off and back to ON
Other Error
occurred. again, perform "Bluetooth"
device registration again.

History Type: Send


Result Contents Detail Areas to be Checked
Success No Error Call was made properly. -
Move the vehicle into a
cellular phone service area,
Outside the cellular phone check that the "Bluetooth"
Out of Service
service area. device is connected to the
vehicle and operate the
device again.
Redial of the "Bluetooth"
device was restricted and Restart the "Bluetooth"
Redial Regulation
could not make a hands-free device and operate it again.
call.
Could not make a hands-free
Restart the "Bluetooth"
call due to a "Bluetooth"
Failure device and operate it again.
device malfunction.
Could not make a hands-free After turning the ignition
call due to a radio and switch off and back to ON
display receiver assembly again, perform "Bluetooth"
malfunction. device registration again.
Other Error
Could not make a hands-free
call from the radio and
display receiver assembly
Restart the "Bluetooth"
because the call status of the
device and operate it again.
"Bluetooth" device was not
transmitted to the radio and
display receiver assembly.

b. Clear "Bluetooth" Connection History.


i. When DTCs are cleared using any of the following operations, "Bluetooth" Connection History will be cleared
as well.
Click hereAudio / Visual / Telematics>AUDIO / VIDEO>AUDIO AND VISUAL SYSTEM(for Radio and Display
Type)>DTC CHECK / CLEAR
· Cleared using the GTS.
· Cleared using the system check mode screen.
· Cleared using the unit check mode screen.

TOYOTA LINK RESET PROCEDURE (w/ Toyota Link Function)

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11/3/17, 10(30 pm

a. Duplicate the problem symptom.

b. Check cellular phone compatibility.


i. Check if the cellular phone/vehicle is compatible (Refer to http://www.toyota.com.au/).

ii. If the cellular phone is not compatible, recommend to the customer a compatible cellular phone.

c. Delete all paired devices from the cellular phone.


i. This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if
assistance is required.

d. Remove the Toyota Link app from the phone.


NOTICE:
Only perform this step if the customer is present and approves.

i. The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if
assistance is required.

e. Reset the phone.


NOTICE:
Only perform this step if the customer is present and approves.

i. Turn off the phone and remove the battery for 15 seconds. For instructions on how to reset cellular devices,
refer to the appropriate manufacturer's website.

f. Reinstall the Toyota Link app on the phone (if removed).


i. This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if
assistance is required.

g. Delete all personal data from the radio and display receiver assembly.
i. Delete all personal data from the radio and display receiver assembly.
NOTICE:
Only perform this step if the customer is present and approves.

HINT:
Re-installation of applications must be completed before applications will appear on the radio and display
receiver assembly.

h. Disconnect the cable from the negative (-) battery terminal.


i. Record all radio station presets.

ii. Disconnect the cable from the negative (-) battery terminal and leave it disconnected for 2 minutes.

i. Check if the problem symptom has been repaired.

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