RESEARCH TITLE

YARDSTICK INTERNATIONAL COLLEGE

SCHOOL OF GRADUATE STUDY
MASTER'S OF BUSINESS ADMINSTRATION
TITLE WRITING FORM
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TITLE: CHALLENGES, OPPORTUNITIES, AND PRACTICES OF LEADERSHIP IN PROMOTING PUBLIC SERVICE

DELIVERY: IN THE CASE OF SHEGER CITY, OROMIA REGION

Introduction:
This concept note aims to explore the challenges, opportunities, and best practices of leadership in
promoting public service delivery in Sheger City, located in the Oromia Region. Effective leadership plays a
crucial role in ensuring efficient and effective public service delivery, which is essential for the well-being
and development of any community. By examining the specific context of Sheger City, this concept note
seeks to identify the key issues faced by leaders in this region and propose strategies to overcome these
challenges.

Objectives:
1. Identify the challenges faced by leaders in promoting public service delivery in Sheger City, Oromia
Region.
2. Explore the opportunities available for leaders to enhance public service delivery in Sheger City.
3. Analyze best practices and strategies employed by successful leaders in similar contexts.
4. Develop recommendations for improving leadership practices to enhance public service delivery in
Sheger City.

Methodology:
1. Literature Review: Conduct an extensive review of existing literature, reports, and studies on leadership
challenges, opportunities, and best practices in public service delivery.
2. Data Collection: Gather primary data through interviews, surveys, and focus group discussions with key
stakeholders, including government officials, community leaders, and residents of Sheger City.
3. Data Analysis: Analyze the collected data to identify common themes, challenges, and opportunities
related to leadership in public service delivery.
4. Comparative Analysis: Compare the findings with successful case studies from other regions or cities to
identify best practices that can be applied in Sheger City.
5. Recommendations: Develop practical recommendations based on the analysis to improve leadership
practices and enhance public service delivery in Sheger City.

Expected Outcomes:
1. Identification of key challenges faced by leaders in promoting public service delivery in Sheger City.
2. Identification of opportunities for leaders to enhance public service delivery in Sheger City.
3. Compilation of best practices and strategies employed by successful leaders in similar contexts.
4. Development of practical recommendations for improving leadership practices to enhance public service
delivery in Sheger City.

Conclusion:
This concept note aims to shed light on the challenges, opportunities, and best practices of leadership in
promoting public service delivery in Sheger City, Oromia Region. By understanding the specific context and
identifying the key issues faced by leaders, this study will provide valuable insights and recommendations
for improving leadership practices and ultimately enhancing public service delivery in Sheger City.

TITLE 2. DETERMINANTS OF INSURANCE COMPANIES' PROFITABILITY: THE CASE OF SELECTED INSURANCE

COMPANIES IN ETHIOPIA

Concept Note:
This research aims to investigate the determinants of profitability in selected insurance companies in
Ethiopia. The profitability of insurance companies is influenced by various factors, including financial
indicators, market conditions, and management practices. By conducting a comprehensive analysis of these
determinants, this study seeks to provide insights into the key drivers of profitability in the Ethiopian
insurance industry.

Objectives:
- To identify the financial indicators that significantly impact the profitability of insurance companies in
Ethiopia.
- To examine the influence of market conditions, such as competition and regulatory environment, on
insurance companies' profitability.
- To assess the impact of management practices, including underwriting policies, investment strategies, and
cost management, on insurance companies' profitability.
- To provide recommendations for enhancing the profitability of insurance companies in Ethiopia based on
the research findings.

Methodology:
This research will adopt a mixed-method approach, combining quantitative analysis and qualitative
interviews. Financial data of selected insurance companies will be collected and analyzed using statistical
techniques to identify the determinants of profitability. Additionally, interviews with industry experts,
regulators, and company executives will be conducted to gain insights into the specific factors affecting
profitability in the Ethiopian insurance sector.

Expected Outcomes:
The findings of this research will contribute to the existing knowledge on insurance companies' profitability
in Ethiopia. The identification of key determinants will help insurance companies, regulators, and
policymakers in making informed decisions to enhance profitability and ensure the sustainability of the
insurance industry.

3. THE EFFECT OF ORGANIZATIONAL CULTURE ON EMPLOYEE COMMITMENT: CASE STUDY

ETHIOTELECOM ADDIS ABABA ZONES

Concept Note:
This research aims to examine the impact of organizational culture on employee commitment within
EthioTelecom's Addis Ababa Zones. Organizational culture plays a crucial role in shaping employee
attitudes, behaviors, and commitment towards their work and the organization. By conducting a case study
within EthioTelecom, this research seeks to understand how the organization's culture influences employee
commitment in the specific context of Addis Ababa Zones.

Objectives:
- To analyze the organizational culture of EthioTelecom in Addis Ababa Zones.
- To assess the level of employee commitment within EthioTelecom's Addis Ababa Zones.
- To explore the relationship between organizational culture and employee commitment.
- To provide recommendations for fostering a positive organizational culture that enhances employee
commitment within EthioTelecom's Addis Ababa Zones.

Methodology:
This research will utilize a mixed-method approach. Surveys will be conducted among employees to gather
data on their perceptions of the organizational culture and their level of commitment. Additionally,
interviews and observations will be conducted to gain deeper insights into the specific aspects of the
organizational culture that influence employee commitment.

Expected Outcomes:
The findings of this research will contribute to the understanding of the relationship between
organizational culture and employee commitment within EthioTelecom's Addis Ababa Zones. The
recommendations derived from the research will assist the organization in creating a culture that fosters
employee commitment, leading to improved job satisfaction, productivity, and organizational performance.

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