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LETTER OF REQUEST

Sept. 18, 2023

Hi Converge,

I am requesting the termination of my Internet Connection Plan 2899 immediately. The


reason for termination is because I waited for almost a month for my internet to be relocated to
my new office address and I cannot wait any longer. I have given you all the required documents
necessary for the transfer. No converge staff is updating me or telling me what’s missing in the
requirements. I believe I have explained all and answered all the questions asked of me. I do not
want to pay another month of subscription for the service which you are not giving me.

My Account number is
1464602018643 and the SN of the
Modem is 4857544324B23CA4.

Thank you,

Jerome Casino

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