FT_MAN_INT_CVR:Layout 1 12/13/10 3:52 PM Page 1

FUTURE English for Results

FUTURE
Future’s research-based, comprehensive curriculum empowers learners with
the academic, workplace, and media literacy skills they need to get ahead. TRANSITIONS TO WORK
• Future prepares students with 21st century skills, helping them transition
to further education or career training.
• Student book with interactive Practice Plus CD-ROM enables learners
to persist by providing multiple pathways to learning. Manufacturing
• Built-in multilevel instruction ensures the success of every student.

The Perfect Partner for

Future Transitions to Work

Future Transition to Work Future Transition to Work

Beginning Intermediate

Future Transitions to Work ISBN-13

Beginning Level
Healthcare 978-0-13-262851-8
Manufacturing 978-0-13-262855-6
Food Services 978-0-13-262852-5
Hospitality 978-0-13-262853-2
Technology 978-0-13-262854-9
Intermediate Level
Healthcare 978-0-13-262857-0
Manufacturing 978-0-13-262856-3
Food Services 978-0-13-262884-6
Hospitality 978-0-13-262883-9
Technology 978-0-13-262881-5

ISBN-13: 978-0-13-262856-3
ISBN-10: 0-13-262856-2
9 0 0 0 0

Future Companion Website http://www.pearsonlongmanusa.com/future 9 780132 628563 INTERMEDIATE

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Unit 1

Word bank
Manufacturing plant Reasons someone can’t
business departments come to the phone Other words
quality assurance in a meeting extension
human resources in a training class bolts
purchasing on vacation no good
sales on a coffee break burrs
accounting on a lunch break urgent
production control on a dinner break notify
visiting a customer
visiting a supplier

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Answer the phone at work.

A. Read the conversation with a partner.
A: Quality Assurance. Can I help you?
B: Yes, please. This is Manny Hernandez. I’m calling Julie Han. Is she in?
A: Yes, she is. Just a moment, please. . . . Julie? It’s for you.
B. PAIRS. Now use the word bank or your own words.
A: _________. Can I help you?
B: Yes, please. This is _________. I’m calling _________. Is _________ in?
A: Yes, _________ is. Just a moment, please. . . . _________? It’s for you.
2 Offer to take a message. Leave a message.
A. Read the conversation with a partner.
A: ABC Tools. This is Carol.
B: Hello. Is Greg Landers there?
A: No, I’m sorry. He’s in a meeting right now. Who’s calling?
B: This is Marianne Brennan. When will he be back?
A: At 2:00. Would you like to leave a message, Ms. Brennan?
B: Yes. My number is 555-0819.
B. PAIRS. Now use the word bank or your own words.
A: _________. This is _________.
B: Hello. Is _________ there?
A: No, I’m sorry. _________ right now. Who’s calling?
B: This is _________. When will _________ be back?
A: _________. Would you like to leave a message, _________?
B: Yes. My number is _________.

Intermediate Level 1
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Authentic practice
A. Read the telephone messages. Then write true or false after each sentence.

7/15/11 7/15/11

1. Regina Markov called at 9:15 a.m. _______________

2. Mr. Grant works at Unitecho Corporation. _______________
3. Mr. Grant will call back. _______________
4. Ms. Lee’s extention is 235. _______________
5. There’s a problem with the punch press. _______________
B. Now answer Ms. Markov’s questions about her messages.
1. Are there any messages for me?
_________________________________________________________________________
2. When did Mr. Grant call?
_________________________________________________________________________
3. Will Mr. Grant call me back?
_________________________________________________________________________
4. Does Ms. Lee want me to call the customer?
_________________________________________________________________________
C. ROLE PLAY. Choose one message. Tell your partner about the call. Then ask and
answer questions about the message. Change roles to practice both parts.

2 Manufacturing
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Unit 2

Word bank
On-site amenities Plant locations Other words
a break room a nurse’s office offer two weeks paid vacation
an exercise room a medical office benefits tuition reimbursement
a child care center a warehouse medical insurance an air-conditioned shop
a cafeteria a washroom dental insurance competitive salaries
training classes a pension plan vending machines

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Ask about a facility and on-site amenities.

A. Read the conversation with a partner.
A: I’m looking for a job as a press operator.
B: Well, there’s a new manufacturing plant on Cedar Street.
A: How much is the pay?
B: $9.25 an hour. And it has a child care center.
A: That’s great!
B. PAIRS. Now use the word bank or your own words.
A: I’m looking for a job as _________.
B: Well, there’s a new manufacturing plant on _________.
A: How much is the pay?
B: $_________ an hour. And it has _________.
A: That’s great!
2 Talk about the facility.
A. Read the conversation with a partner.
A: I have a few questions about this plant.
B: Sure.
A: Is there a cafeteria in the building?
B: Yes, right next to the medical office.
A: And what about a bus stop?
B: Yes, there’s a bus stop down the street.
B. PAIRS. Now use the word bank or your own words.
A: I have a few questions about this plant.
B: _________.
A: Is there _________ in the building?
B: _________.
A: And what about _________?
B: _________.

Intermediate Level 3
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Authentic practice
A. Read the job ad for Consolidated Box Company. Then check ✔ yes or no after
each sentence.

Help Wanted
Get a terrific job at Consolidated Box Company!
NOW HIRING
Glue machine operators Shipping clerks
Press operators Inspectors
Packers Truck drivers
We offer terrific benefits including:
• medical insurance • dental insurance • a pension plan
• two weeks paid vacation • tuition reimbursement • competitive salaries

Our clean, air-conditioned shop is conveniently located in downtown Brookdale. There's a bus stop
right around the corner and a subway station across the street, next to Handy Andy's Convenience
Store. There is also a beautiful park nearby where you can eat lunch.
On-site amenities include:
• a cafeteria • a break room with vending machines • an exercise room • a child care center
For more information, please contact Dave Hager at (201) 555-8472.
Come join our team today!

yes no
1. Consolidated Box Company is looking for engineers.
2. There’s a bus stop across the street.
3. The shop is air-conditioned and clean.
4. Employees get two weeks of vacation.
5. The subway is next to the convenience store.
B. Answer a job applicant’s questions about the information in the ad.
1. What on-site amenities are there at Consolidated?
_________________________________________________________________________
2. Where can I eat lunch?
_________________________________________________________________________
3. What kinds of benefits do you offer?
_________________________________________________________________________
4. Who should I contact about a job?
_________________________________________________________________________
C. ROLE PLAY. With a partner, create a conversation using the information
in the ad. Ask and answer questions about the company’s amenities and
benefits.

4 Manufacturing
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Unit 3

Word bank
Equipment Problems Actions Other words
a crimper is stuck check it mold
a reel is broken change it machine status
a chute is empty turn it off running
a conveyor is full empty it down
a bandsaw is jammed fill it down time
a belt sander is cracked inspect it
a bench grinder is making bad parts
a press brake won’t open
an injection molding machine won’t close

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Talk about a problem and solve it.

A. With a partner, read the conversation between a machinist and a setup
person.
A: Stan, can you help me?
B: Sure. What’s the problem?
A: Well, I was operating the crimper and it stopped. I think it’s broken.
B: No problem. I’ll check it now.
A: Thanks.
B. PAIRS. Now use the word bank or your own words.
A: _________, can you help me?
B: Sure. What’s the problem?
A: Well, I was operating the _________ and it stopped. I think it’s _________.
B: No problem. I’ll _________ now.
A: _________.
2 Report a problem with equipment.
A. Read the conversation with a partner.
A: Maintenance. Lucy speaking.
B: Hello. This is Sharon in Shipping. I have a problem. The conveyor is jammed.
A: What’s the machine number?
B: C122.
A: OK. I’ll send someone from machine repair right away.
B. PAIRS. Now use the word bank or your own words.
A: Maintenance. _________ speaking.
B: Hello. This is _________ in _________. I have a problem. The _________ is _________.
A: What’s the machine number?
B: _________.
A: OK. I’ll send someone from machine repair right away.

Intermediate Level 5
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Authentic practice
A. Read the repair order request form. Then answer the questions.

REPAIR ORDER REQUEST 815960

By Julio Suarez Date 8/8/11

Department Plastic Molding Group

Problem Mold is stuck. It won’t open.

Machine status (circle one) Down Running Down time 12 hours
Repaired by Latonya Butler
Date completed 8/9/11
Form No. 2-33-19

1. Who made the repair request?

_________________________________________________________________________
2. When did he make the request?
_________________________________________________________________________
3. What was the problem?
_________________________________________________________________________
4. Who completed the repair?
_________________________________________________________________________
5. When did she complete it?
_________________________________________________________________________

B. Emily Yu is an injection molding machine operator in the plastic molding group. On

September 3, 2011, one of the gates in the mold jammed. The machine is still running
but the mold is making bad parts. Complete the repair order request form for Emily.

REPAIR ORDER REQUEST 815961

By Date

Department

Problem

Machine status (circle one) Down Running Down time

Repaired by

Date completed
Form No. 2-33-19

C. Jake Solano is a repair technician in the machine repair department. He fixed

the injection molding machine on September 5, 2011. Complete the repair order
request form for Jake.

6 Manufacturing
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Unit 4

Word bank
Equipment Adjectives Other
a drill bit high-speed steel out of stock
a reamer carbide print out
a countersink coated a bill
a counterbore quarter-inch an operations sheet
a tap half-inch a mounting plate
an end mill

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Talk about prices.

A. With a partner, read the conversation between a factory worker and a tool
crib clerk.
A: I’m looking for drill bits. How much are the ones over there?
B: Which ones?
A: The carbide ones.
B: $12.00.
A: Do you have any cheaper ones?
B: No, I’m sorry. We’re out of stock.
B. PAIRS. Now use the word bank or your own words.
A: I’m looking for _________. How much are the ones over there?
B: Which ones?
A: The _________ ones.
B: $_________.
A: Do you have any _________ ones?
B: _________.
2 Talk about an overcharge. Offer to correct it.
A. With a partner, read the conversation between a tool crib clerk and a tool
supply representative.
A: I think I was overcharged for this tap.
B: Oh, I’m sorry. Do you have your invoice?
A: Yes. Here you go.
B: Let me check the computer. . . . Yes, you’re right. I’ll print out a new invoice.
B. PAIRS. Now use the word bank or your own words.
A: I think I was overcharged for _________.
B: Oh, I’m sorry. Do you have your _________?
A: Yes. Here you go.
B: Let me check the computer. . . . Yes, you’re right. I’ll print out a new _________.

Intermediate Level 7
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Authentic practice
A. Read the operations sheet. Then write yes or no after each sentence.

OPERATIONS SHEET
Job number: 3557 Workstation: Machine Shop Customer: All-Star Diesel
Part number: 13-001-A Part description: Mounting plate Quantity: 3000
Start date: 7/1/11 Due date: 7/15/11

Operation
Number Machine Operation Setup time Cycle time Cost

10 Saw Cut blanks 10 minutes 30 seconds $ 75.83

20 Mill Mill sides 1 hour 25 minutes 3,200.00
and pockets
30 Drill press Drill and tap 20 minutes 3 minutes 373.33
4 holes
40 Surface Finish grind 30 minutes 10 minutes 1,213.33
grinder top and bottom

Total cost $4,862.49

Cost per piece 48.63

1. The customer is All-Star Diesel. _______________

2. The order is due on July 1. _______________
3. Sawing is faster than drilling. _______________
4. It takes longer to set up the saw than the mill. _______________
B. Now answer the questions about the operations sheet.
1. When is the order due?
_________________________________________________________________________
2. How much is the total cost of this order?
_________________________________________________________________________
3. Which is more expensive, milling or drilling?
_________________________________________________________________________
C. ROLE PLAY. With a partner, create a conversation. Ask and answer questions
about the operations sheet.

8 Manufacturing
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Unit 5

Word bank
Adjectives for Adjectives for Adjectives for Reasons for
urgent jobs non-urgent jobs being late being late Other words
first priority low priority past due The punch press is down. pick-up
high priority cold behind schedule The machine isn’t set up. delivery
top priority delayed The die needs repair. carrier
hot We ran out of material. a shipping log
The parts are on hold.
Quality Control rejected
the first piece.

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Ask about a shipment.

A. With a partner, read the conversation between two workers.
A: Did the first priority order for Greentree ship yet?
B: Yes. You just missed it. It left ten minutes ago.
A: Oh, no. When’s the next shipment?
B: On Thursday.
B. PAIRS. Now use the word bank or your own words.
A: Did the _________ order for _________ ship yet?
B: Yes. You just missed it. It left _________ ago.
A: Oh, no. When’s the next shipment?
B: _________.
2 Explain why something is late.
A. With a partner, read the conversation between the foreman and
a press operator.
A: Can we still make the due date for the Acme job?
B: No. We’re behind schedule on that order.
A: Why?
B: Because the punch press is down.
B. PAIRS. Now use the word bank or your own words.
A: Can we still make the due date for the _________ job?
B: No. We’re _________ on that order.
A: Why?
B: Because _________.

Intermediate Level 9
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Authentic practice
A. Read the pick-up and delivery schedule.

T&K Pick-Up and Delivery Schedule

Industries

Write true or false after each sentence.

1. The Rapid Mail delivery is at 12:30 p.m. _______________

2. The Central Trucking pick-up is before the PDQ Express pick-up. _______________
3. Get and Go Parcel Service makes pick-ups at 9:00 a.m. and 3:00 p.m. _______________
4. The last delivery of the day is at 3:30 p.m. _______________
B. Now answer a co-worker’s questions about the schedule.
1. When is the shipping department open?
_________________________________________________________________________
2. It’s 11:00 a.m. When is the next Postal Service pick-up?
_________________________________________________________________________
3. What time does Central Trucking pick up shipments?
_________________________________________________________________________
4. It’s 10:20. Can I still make the 10:30 pick-up time for PDQ Express?
_________________________________________________________________________
C. ROLE PLAY. Create a conversation between a manufacturing employee and a
shipping clerk. Talk about the pick-up and delivery schedule.

10 Manufacturing
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Unit 6

Word bank
Supplies Manufacturing duties
a rag a hex nut pack the shipment stack the boxes
a scraper cutting oil ship the order move the pallet
a tap sandpaper clean the press set up the stamping press
a flat head screw lubricating oil run the grinder load the feeders
a set screw clear the conveyor belt unload the chutes

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Get supplies. Express gratitude.

A. With a partner, read the conversation between two factory workers.
A: I’m going to the tool crib. I need some sandpaper.
B: Actually, I do too. Could you please get me some when you’re there?
A: Sure. I’d be glad to. Anything else?
B: No. Thanks for the help. I appreciate it.
A: Anytime.
B. PAIRS. Now use the word bank or your own words.
A: I’m going to the tool crib. I need some _________.
B: Actually, I do too. Could you please get me some when you’re there?
A: _________. Anything else?
B: _________. Thanks for the help. I appreciate it.
A: _________.
2 Offer to help. Accept or decline the offer.
A. Read the conversation with a partner.
A: Would you like me to pack the shipment?
B: Oh, thanks for offering, but I can do that myself.
A: Well, please let me know if there’s anything I can do.
B: Actually, you could set up the stamping press.
A: Sure. No problem.
B. PAIRS. Now use the word bank or your own words.
A: Would you like me to _________?
B: Oh, thanks for offering, but I can do that myself.
A: Well, please let me know if there’s anything I can do.
B: Actually, you could _________.
A: _________.

Intermediate Level 11
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Authentic practice
A. Look at the online catalog for Foundation Industrial Supply. Then write yes or no
after each sentence.

Foundation Industrial Supply Online catalog

Part # Description Box Qty. Price per box

SSF-45C 10-32 flat head screws 100 $5.25
(Length: 1")

SSS-41D 10-24 set screws

(Length: 1/2") 100 $4.25
Online catalog
ACF-92C M14 washers 50 $1.90

SSN-02B 3/4-10 hex nuts 25 $3.80

NOC-08M 60 grit sandpaper 25 $15.52

(9" x 11" sheets)
50 $1.90

1. There are 100 flat head screws in a box. _______________

2. The hex nuts cost $1.90 per box. _______________
3. Sandpaper comes in 9" × 11" sheets. _______________
4. The flat head screws and the set screws are the same price. _______________

B. Fill in the online order form for Foundation Industrial Supply. Choose three items
from the catalog. Write the product description, box quantity, price per box, and
total in the boxes.

Foundation Industrial Supply shopping cart Order form

Step 1: Contact information
Company name
G&G Incorporated
Account number
GG5219520

Step 2: Complete product information

Product description

Quantity Price per box Total

Product description

Quantity Price per box Total

Product description

Quantity Price per box Total

12 Manufacturing
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Unit 7

Word bank
Rules in a manufacturing plant Shifts
Do not smoke in the building. days
Do not forget to call in if you’re sick. afternoons
Do not take a day off without asking your supervisor. nights
Do not forget to wear safety gear. weekdays
Do not punch in for someone else. weekends
Do not punch out for someone else.
Do not forget to return tools when the job is done.

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Advise someone not to break the rules.

A. Read the conversation with a partner.
A: I have a question. What will happen if I take a day off without asking my supervisor?
B: I’m not sure. But it’s against the rules. You’d better not.
A: Really? Well, thanks for telling me.
B: Anytime.
B. PAIRS. Now use the word bank or your own words.
A: I have a question. What will happen if I _________?
B: _________. But it’s against the rules. You’d better not.
A: _________? Well, thanks for telling me.
B: _________.
2 Offer a choice.
A. With a partner, read the conversation between a team leader and a factory
employee.
A: Would you rather work days or afternoons?
B: That’s a good question. I’d better check with my husband.
A: OK. But I need to know soon.
B: Can I tell you tomorrow?
A: Sure. Tomorrow’s fine.
B. PAIRS. Now use the word bank or your own words.
A: Would you rather work _________ or _________?
B: That’s a good question. I’d better check with _________.
A: _________. But I need to know soon.
B: Can I tell you _________?
A: Sure. _________’s fine.

Intermediate Level 13
FT_Manu_INT:1550_WPP2 12/9/10 12:56 PM Page 14

Authentic practice
A. Read the leave / time off request form. Then write yes or no after each sentence.

8/30/11
10/03/11 10/09/11

10/10/11

Brad Wilford

1. Marcello Reyes works in the fabrication department. _______________

2. He is taking family leave. _______________
3. Marcello works the second shift. _______________
4. He will return to work on October 11. _______________
B. Now answer questions about the leave / time off request form.
1. Why does Marcello Reyes need time off?
_________________________________________________________________________
2. How many days is he requesting?
_________________________________________________________________________
3. How many hours of paid leave will he get?
_________________________________________________________________________
4. Who approved Marcello’s leave request?
_________________________________________________________________________
C. Angie Loyola works the first shift in the shipping department. Her Social Security
number is 123-45-6789. Angie is requesting sick leave for next Wednesday and
Thursday. Fill out the leave / time off request form for her. Use today’s date.

14 Manufacturing
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Unit 8

Word bank
Accidents Safety maintenance How often? Other words
get cut test the emergency stop once a shift a load
hurt your back check the safety gate twice an hour twist
hurt your eyes inspect the pull-backs stretch
trip sweep the floor muscles
break the equipment remove the slugs a dolly
start a fire recycle the scrap a hand truck
blow a fuse fill the oil cups
smash your hand clean the machine

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Warn someone about a danger.

A. Read the conversation with a partner.
A: Watch out!
B: Why? What’s wrong?
A: That’s dangerous. You might get cut.
B: You’re right. Thanks for warning me.
A: You’re welcome.
B. PAIRS. Now use the word bank or your own words.
A: _________!
B: Why? What’s wrong?
A: That’s dangerous. You might _________.
B: You’re right. Thanks for warning me.
A: _________.
2 Remind someone to do something.
A. Read the conversation with a partner.
A: How often should I test the emergency stop?
B: At least once a shift. It’s important. Don’t forget.
A: I won’t.
B: And remember to recycle the scrap too.
A: Don’t worry. I will.
B. PAIRS. Now use the word bank or your own words.
A: How often should I _________?
B: _________. It’s important. Don’t forget.
A: I won’t.
B: And remember to _________ too.
A: _________. I will.

Intermediate Level 15
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Authentic practice
A. Read the safe lifting poster. Then write yes or no after each sentence.

Safe Lifting Method

1. Clear the area of 2. Keep your feet 3. Bend at your knees, not at your
anything that could apart and your toes waist. Lift with your legs.
make you fall. pointed out.

4. Keep the load 5. Never twist your body when you lift.
close to your body. Turn with your feet instead.

REMINDERS:
• If this is your first lift of the shift, be sure to stretch your muscles before you start.
• Always wear a back support belt, gloves, and safety shoes.
• Test the object’s weight before you lift it.
• If an object is over 40 lbs., ask for help or use a dolly, a hand truck, or a forklift.

1. It’s important to move things out of the way before lifting. _______________
2. You should keep the load close to your body. _______________
3. It’s OK to lift a 60-lb. box by yourself. _______________
4. You should turn with your body, not your feet. _______________
B. Now answer a co-worker’s questions about the safe lifting poster.
1. I’m about to start my first lifting job of the shift. What should I do?
_________________________________________________________________________
2. What safety equipment should I wear?
_________________________________________________________________________
3. Why is it important to clear the working area before I start lifting?
_________________________________________________________________________
C. ROLE PLAY. With a partner, create a conversation between two factory workers.
Ask and answer questions about the safe lifting poster.

16 Manufacturing
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Unit 9

Word bank
Manufacturing
credit union services I.D. Other words
direct deposit a driver’s license a Social Security number (SS#)
an IRA account a Social Security card weekly
a holiday club account a birth certificate bi-weekly
a loan a green card monthly
a debit card an employee number a direct deposit authorization form
an employee badge number

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Ask how long something will take.

A. With a partner, read the conversation between a factory worker and a credit
union representative.
A: I’m interested in setting up direct deposit for my paycheck.
B: OK. Why don’t you have a seat? I’ll be with you in a minute.
A: By the way, how long will it take?
B: It won’t take long. About ten minutes.
B. PAIRS. Now use the ideas in the box.

opening an IRA account opening a holiday club account

applying for a debit card applying for a loan

A: I’m interested in _________.

B: OK. Why don’t you have a seat? I’ll be with you _________.
A: By the way, how long will it take?
B: It won’t take long. About _________.
2 Cash a paycheck.
A. Read the conversation with a partner.
A: Excuse me. I’d like to cash my paycheck.
B: OK. I’ll need to see some kind of I.D.
A: Is a driver’s license OK?
B: Sure.
A: By the way, what is the check-cashing fee?
B: $15.00.
B. PAIRS. Now use the word bank or your own words.
A: Excuse me. I’d like to cash my paycheck.
B: OK. I’ll need to see some kind of I.D.
A: Is _________ OK?
B: _________.
A: By the way, what is the check-cashing fee?
B: $_________.
Intermediate Level 17
FT_Manu_INT:1550_WPP2 12/9/10 12:56 PM Page 18

Authentic practice
A. Read the direct deposit authorization form. Then check ✔ the information that is
on the form.

1. the customer’s name 4. the customer’s account number

2. the customer’s address 5. the amount to be deposited into savings
3. the customer’s date of birth 6. the customer’s Social Security number
B. Read about Ivan Menzel. Then fill out his direct deposit authorization form.
Use today’s date.
Ivan Menzel works for PBJ Industries and he wants to set up a new account with the Paysavers
Credit Union. Mr. Menzel’s Social Security number is 022-12-0193. His monthly paycheck is
$1025.43. Mr. Menzel wants to directly deposit his paycheck as follows: $125 into his holiday club
account, $400 into his regular savings account, and the rest of the money into his checking account.

18 Manufacturing
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Unit 10

Word bank
Manufacturing training topics Other words
fire extinguisher safety shop floor safety partial
accident prevention first aid medical expenses
hazardous materials handling workers’ compensation rehabilitation benefits
Material Safety Data Sheets teamwork insurance carrier
environmental safety sexual harassment claim number
electrical safety diversity contact

DO IT YOURSELF! Add your own words to the lists.

______________________ ______________________ ______________________
______________________ ______________________ ______________________

Conversations

1 Break news. Express surprise.

A. With a partner, read the conversation between two co-workers.
A: Hey, Carlos, guess what!
B: What?
A: We’re going to have training on fire extinguisher safety.
B: Really? When is it?
A: Next Tuesday.
B. PAIRS. Now use the word bank or your own words.
A: Hey, _________, guess what!
B: What?
A: We’re going to have training on _________.
B: Really? When is it?
A: _________.
2 Remind someone about an obligation.
A. With a partner, read the conversation between two co-workers.
A: Have you signed up for the training on first aid yet?
B: No, I haven’t. Not yet.
A: Well, we’re supposed to do that by 3:00 today.
B: I know. Thanks for reminding me.
B. PAIRS. Now use the word bank or your own words.
A: Have you signed up for the training on _________ yet?
B: No, I haven’t. Not yet.
A: Well, we’re supposed to do that by _________.
B: I know. Thanks for reminding me.

Intermediate Level 19
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Authentic practice
A. Read the information about the workers’ compensation policy. Then write yes or
no after each sentence.

Takets Manufacturing Company T

M
C
Workers’ Compensation Policy
If you are injured on the job, you qualify for workers’ compensation. Workers’
compensation provides partial wage payment for any absence due to injury,
beginning on the fourth day you are out of work. Workers’ compensation will also
pay medical expenses, rehabilitation benefits, and compensation for permanent or
partial disability. The entire cost of worker’s compensation is paid by the company.

If you are injured on the job, you should:

1. see your doctor immediately.
2. report the accident to Human Resources and your supervisor
within 72 hours of the accident/incident.

Human Resources will then:

1. contact the insurance carrier to report the accident/incident.
2. receive a claim number from the insurance carrier within
48 hours.
3. give the claim number to you and your doctor so that all
medical bills can be sent to the appropriate office.

A claims specialist will contact you and your doctor to determine when (or if) you
can return to work.

Injured employees will receive their regular rate of pay for time lost during the first
three days after the injury. Beginning on the fourth day, workers’ compensation will
pay employees half their regular rate of pay.

1. Workers’ compensation pays rehabilitation benefits. _______________

2. The employee contacts the insurance carrier. _______________
3. Employees get full pay for the first three days after the injury. _______________
4. The company pays half the cost of workers’ compensation. _______________
B. Now answer a manufacturing worker’s questions about the workers’
compensation policy.

1. What does workers’ compensation pay for?

_________________________________________________________________________
2. When am I supposed to contact Human Resources?
_________________________________________________________________________
3. How much of my salary does workers’ compensation pay me after three days?
_________________________________________________________________________
C. ROLE PLAY. With a partner, create a conversation. Ask and answer questions
about the workers’ compensation policy.

20 Manufacturing
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Answer key
Answers are provided for the Authentic practice exercises that have specific answers.

Unit 1, page 2 Unit 6, page 12

Exercise A Exercise A
1. false 2. true 3. false 4. false 5. true 1. yes 2. no 3. yes 4. no
Exercise B Exercise B
1. Yes, Ralph Grant and Jennifer Lee called. Answers will vary.
2. (He called) At 9:15 a.m. Unit 7, page 14
3. No, he won’t.
Exercise A
4. Yes, she does.
1. no 2. no 3. yes 4. no
Unit 2, page 4 Exercise B
Exercise A 1. (He needs time off) For vacation.
1. no 2. no 3. yes 4. yes 5. yes 2. (He’s requesting) Four days.
Exercise B 3. (He’ll get) 32 hours.
1. (There’s) A cafeteria, a break room with vending 4. Brad Wilford.
machines, an exercise room, and a child care center. Exercise C
2. (You can eat lunch) In the cafeteria / the break room /
the park. Angie Loyola
3. (We offer) Medical insurance, dental insurance, a 123-45-6789
pension plan, two weeks paid vacation, tuition Shipping
First (1st)
reimbursement, and competitive salaries.
16 2
4. (You should contact) Dave Hager.
Unit 3, page 6
Exercise A
Unit 8, page 16
1. Julio Suarez. Exercise A
2. On August 8, 2011. 1. yes 2. yes 3. no 4. no
3. The mold was stuck. It wouldn’t open. Exercise B
4. Latonya Butler. 1. (You should) Stretch your muscles.
5. On August 9, 2011. 2. (You should wear) A back support belt, gloves, and
Exercise B safety shoes.
3. (Because) You might get hurt / trip / fall.
REPAIR ORDER REQUEST 815961 Unit 9, page 18
By Emily Yu Date 9/3/11 Exercise A
Department Plastic Molding Group Students should check items 1, 5, and 6.
Problem One of the gates in the mold is jammed Exercise B
Machine status (circle one) Down Running Down time

Repaired by Jake Solano Ivan Menzel 022-12-0193

PBJ Industries
Date completed 9/5/11
Form No. 2-33-19

Unit 4, page 8
Exercise A
1. yes 2. no 3. yes 4. no
Exercise B $400.00
$500.43
1. (It’s due) On July 15, 2011 (or 7/15/11). $125.00
2. (The total cost is) $4,862.49.
3. Milling.
Unit 10, page 20
Unit 5, page 10
Exercise A
Exercise A 1. yes 2. no 3. yes 4. no
1. true 2. false 3. true 4. true
Exercise B
Exercise B 1. (It pays for) Partial wage payment for any absence due
1. (It’s open) From 7:30 a.m. to 4:00 p.m., Monday- to injury, medical expenses, rehabilitation benefits, and
Friday. compensation for permanent or partial disability.
2. (It’s) At 3:30 p.m. 2. Within 72 hours of the accident / incident.
3. At 2:45 p.m. 3. (It pays you) Half your regular rate of pay.
4. Yes (but you should hurry).

Intermediate Level 21
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Future Transitions to Work: Manufacturing

Intermediate Level

Originally published as Workplace Plus: Living and Working in English 1 and 2 Manufacturing Job Pack,
by Pearson Education, Inc., 10 Bank Street, White Plains, NY 10606

Workplace Plus by Joan Saslow and Tim Collins

Job Pack by Ray Prendergast

Copyright © 2011 by Pearson Education, Inc.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission
of the publisher.

Pearson Education, 10 Bank Street, White Plains, NY 10606

Staff credits: Pietro Alongi, Nancy Flaggman, Irene Frankel, Barbara Sabella, and Diane Cipollone

To the teacher
Future Transitions to Work: Manufacturing can be used in conjunction with Future to expand the general
language introduced in the series to the specific needs of manufacturing professionals. This supplement
will help learners comprehend spoken and written English related to manufacturing and will afford
learners practice in communicating in a manufacturing setting. It will also help learners understand the
expectations of the manufacturing workplace.

Format
Each unit is two pages, with the Word bank and Conversations appearing on the first page, and Authentic
practice on the second.
1. Word bank
Essential vocabulary for the unit is presented.
2. Conversations
Model conversations are contextualized within the manufacturing setting.
3. Authentic practice
Real-world examples allow learners to practice communication skills in a manufacturing context.
All examples involve reading and understanding authentic texts from the workplace and
performing purposeful tasks based on them. In some units, learners create and rehearse
conversations; in other units, they practice writing.

ISBN 10: 0-13-262856-2

ISBN 13: 978-0-13-262856-3

Printed in the United States of America

1 2 3 4 5 6 7 8 9 10––V012––15 14 13 12 11