Scribd Logo
Upload

Welcome to Scribd!

  • Matriks Training Marketing

    Uploaded by

    Vikky Rahma Surya Adiyasa
    13 views2 pages
    This document outlines soft skills and functional training modules for different levels of employees at a company. For staff, the soft skills modules focus on basic communication, customer service, professionalism and teamwork. The functional module covers basic marketing management. For supervisors, soft skills cover coaching, communication, customer satisfaction and leadership skills, while the functional module focuses on marketing management principles. Managers' soft skills cover change management, performance coaching and developing leadership skills. Their functional module emphasizes strategic marketing management. Senior managers' soft skills are on leading transformation and developing others. Their functional module is on developing effective marketing strategies.

    Original Description:

    Copyright

    © © All Rights Reserved

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document outlines soft skills and functional training modules for different levels of employees at a company. For staff, the soft skills modules focus on basic communication, customer service, professionalism and teamwork. The functional module covers basic marketing management. For supervisors, soft skills cover coaching, communication, customer satisfaction and leadership skills, while the functional module focuses on marketing management principles. Managers' soft skills cover change management, performance coaching and developing leadership skills. Their functional module emphasizes strategic marketing management. Senior managers' soft skills are on leading transformation and developing others. Their functional module is on developing effective marketing strategies.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    13 views2 pages

    Matriks Training Marketing

    Uploaded by

    Vikky Rahma Surya Adiyasa
    This document outlines soft skills and functional training modules for different levels of employees at a company. For staff, the soft skills modules focus on basic communication, customer service, professionalism and teamwork. The functional module covers basic marketing management. For supervisors, soft skills cover coaching, communication, customer satisfaction and leadership skills, while the functional module focuses on marketing management principles. Managers' soft skills cover change management, performance coaching and developing leadership skills. Their functional module emphasizes strategic marketing management. Senior managers' soft skills are on leading transformation and developing others. Their functional module is on developing effective marketing strategies.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 2

    Modul Mandatory Training – Soft Skills dan Functional

    Fungsi Marketing

    Soft Skills Training Module Functional Skills Training


    Module

    Staff
    1. Developing Basic Communication 1. Basic Marketing Management
    Skills
    2. Customer Service Excellence
    3. Professionalism Work Ethics for
    Staff
    4. Building Great Teamwork
    5. Values for Staff

    Supervisor
    1. Developing Effective Coaching 1. Principles of Marketing
    Skills Management for Service
    2. Managing Productive Industry
    Communication Skills 2. Developing Great Marketing
    3. Developing Great Customer Presentation Skills
    Satisfaction
    4. How to Delegate Work Effectively
    5. Basic Leadership Skills for
    Officers
    6. Building Great Teamwork
    7. Professionalism Work Ethics for
    Officers
    8. Values for Supervisor
    Manajer
    1. Managing Change Effectively 1. Managing Strategic Marketing
    2. Coaching for Optimal Management
    Performance 2. Effective Account
    3. Business Communication Skills Management
    4. Developing Customer Loyalty 3. Managing New Product
    5. Enhancing Delegation Skills Development Strategy
    6. Developing Leadership Skills
    7. Building High Performance Team
    8. Professionalism Work Ethics for
    Managers
    9. Managing Corporate Values

    Senior Manajer
    1. Leading Corporate 1. Developing An Effective
    Transformation Marketing Strategy
    2. Building Customer-focused
    Organization
    3. Developing Others via Learning
    and Knowledge Management
    4. Driving Business Performance
    with Executive Coaching
    5. Enhancing Strategic Leadership
    Skills
    6. Leading Corporate Values

    You might also like