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Sedex Audit Report - 2020-2021 Jamuna Fashion Wears LTD
Sedex Audit Report - 2020-2021 Jamuna Fashion Wears LTD
Sedex Audit Report - 2020-2021 Jamuna Fashion Wears LTD
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Sedex Audit Reference:2020BDZAA411484214 • Sedex Members Ethical Trade Audit ReportVersion 6.1
Audit Details
Sedex Company ZC:407501248 Sedex Site Reference: ZS:407520134
Reference: (only available on Sedex
(only available on Sedex System)
System)
Audit Conducted By
Audit Content:
(1) A SMETA audit was conducted which included some or all of Labour Standards, Health &
Safety, Environment and Business Ethics. The SMETA Best Practice Version 6.1 was applied.
The scope of workers included all types at the site e.g. direct employees, agency workers,
workers employed by service providers and workers provided by other contractors. Any
deviations from the SMETA Methodology are stated (with reasons for deviation) in the
SMETA Declaration.
(2) The audit scope was against the following reference documents
2-Pillar SMETA Audit
•ETI Base Code
•SMETA Additions
•Universal rights covering UNGP
•Management systems and code implementation,
•Responsible Recruitment
•Entitlement to Work & Immigration,
•Sub-Contracting and Home working,
4-Pillar SMETA
•2-Pillar requirements plus
•Additional Pillar assessment of Environment
•Additional Pillar assessment of Business Ethics
•The Customer‟s Supplier Code (Appendix 1)
(3) Where appropriate non-compliances were raised against the ETI code / SMETA Additions
& local law and recorded as non-compliances on both the audit report, CAPR and on
Sedex.
(4) Any Non-Compliance against customer code shall not be uploaded to Sedex. However,
in the CAPR these „Variances in compliance between ETI code / SMETA Additions/ local
law and customer code‟ shall be noted in the observations section of the CAPR.
SMETA Declaration
I declare that the audit underpinning the following report was conducted in accordance
with SMETA Best Practice Guidance and SMETA Measurement Criteria.
(1) Where appropriate non-compliances were raised against the ETI code / SMETA Additions & local law
and recorded as non-compliances on both the audit report, CAPR and on Sedex.
(2) Any Non-Compliance against customer code alone shall not be uploaded to Sedex. However, in
the CAPR these „Variances in compliance between ETI code / SMETA Additions/ local law and
customer code‟ shall be noted in the observations section of the CAPR.
Any exceptions to this must be recorded here (e.g. different sample size): During audit
facility management was transparent and support was very prompt.
Note: The focus of this ethical audit is on the ETI Base Code and local law. The additional elements will not be audited in
such depth or scope, but the audit process will still highlight any specific issues.
This report provides a summary of the findings and other applicable information found/gathered during the social audit
conducted on the above date only and does not officially confirm or certify compliance with any legal regulations or
industry standards. The social audit process requires that information be gathered and considered from records review,
worker interviews, management interviews and visual observation. More information is gathered during the social audit
process than is provided here. The audit process is a sampling exercise only and does not guarantee that the audited
site prior, during or post–audit, are in full compliance with the Code being audited against. The provisions of this Code
constitute minimum and not maximum standards and this Code should not be used to prevent companies from
exceeding these standards. Companies applying this Code are expected to comply with national and other
applicable laws and where the provisions of law and this Code address the same subject, to apply that provision which
affords the greater protection. The ownership of this report remains with the party who has paid for the audit. Release
permission must be provided by the owner prior to release to any third parties.
Summary of Findings
Area of Non–Conformity Findings
Issue (Only check box when there is a non– Record the number (note to auditor, summarise in as few words as
(please click on the issue title to go direct conformity, and only in the box/es where the of issues by line*: possible NCs, Obs and GE)
to the appropriate audit results by clause) non–conformity can be found)
Note to auditor, please ensure that when issuing
the audit report, hyperlinks are retained. ETI Base Additional Customer NC Obs GE
Local Law
Code Elements Code
Accordia Global Compliance Group conducted SMERTA/SEDEX audit at Jamuna Fashion Wears Ltd. was established and started operation in 1991 here. It is
located at Plot No.-57, Road-No. 05, Block-K, Section-2, Rupnagor I/A, Mirpur, Dhaka-1216, Bangladesh. It‟s about ½ kilometre from Mirpur She-E-Bangla
Stadium and It is about 13 KM away from Hazarat Shah Jalal International Airport Dhaka.
The facility is operating its operation in one six storied building. Building structural approving authority is RAJUK-Rajdhani Unnayan Kartripakka- (Capital
Development Authority of Bangladesh) and the building is approved for Industrial purpose.Accord conducted the building structural assessment and
construction quality was found good as there were no visible defects identified during the audit. The facility achieved Yellow Category in building structural
assessment audit.
Factory total fire license space is 81, 250 Square feet. The facility does not have peak and off peak seasons in production operation. The facility is not
operating any shifting in their production operation. This factory is a 100% export oriented Woven Garments manufacturing company.
The main production processes are listed as follows –Cutting-Sewing-Finishing-Packing and Export. Finishing & total production capacity of the factory is
300,000 pcs/month.
Total number of worker is 822 currently working in the factory, which includes 575 female employees and 247 male employees. Child care room is located at
ground floor and medical rooms is located at first floor of the building one were found well organised.
Boilers was found separated from production building, Generators, and Compressor are located at ground floor in the building.
The facility has elected Participation Committee (PC). Workers were also found to be satisfied with the work environment in the factory. Housekeeping in the
factory was good and overall health and safety conditions were satisfactory.
- Legal minimum is given to 100% of workers. Overtime payment is 200% of basic wage.
- Company has well documented policies and procedures complying with all legal requirements and ETI Code elements. Regular trainings are provided to
employees and records are maintained.
- There is good communication between workers and management. Management was found committed to provide good work environment to its
employees.
*Please note the table above records the total number of Non-compliances (NC), Observations (Obs) and Good Examples (GE). This gives the reviewer an
indication of problem areas but does not detail severities of each issue – Reviewers need to check audit results by clause.
Site Details
Site Details
Factory License:
License Number: 8558/Dhaka
Valid till 30th June, 2020
Category-I
Applied for renewal dated on 22nd June, 2020
Fire License:
License Number: DD/Dhaka/21325/2009
Valid till: 30th June, 2021
Issued by: Bangladesh Fire Service and Civil
Defense, Dhaka, Bangladesh
Total coverage 81, 250 square feet
Trade License:
License number: 44716
Valid Till: 30th June, 2021
Issued byDhata Uttar City Corporation , Bangladesh
Certificate of Incorporation:
C-20861/91
Issued by Deputy Registrar of Joint Stock Companies & Firms,
Bangladesh
Bond License:
License. No: 970/CUS-SBW/1991
Valid till: 23rd November, 2021
Boiler License:
Boiler No. Ba: Bo: 8209, Rating-83, valid 3rd March, 2021
Boiler Operator:Md, Nurul Afsar
Certificate number: 4826/2015
EPB:BD00927,
Issued by Export Promotion Bureau
TIN: 166369482247
Building Approval
Floor Layout taken for all floors of the facility from Chief
Inspector Factory labor department.
Approved for Industrial purpose.
Fire license of the factory covers all floors.
Building approving authority is RAJUK-Rajdhani Unnayan
Kartripakka- (Capital Development Authority of
Bangladesh)
H: Month(s) of peak season: The facility does not have any peak and off peak seasons in
(if applicable) process operation.
Production Capacity:-
Per month production capacity 300,000 pcs/month
Chemical use: Spot Lifter 833, diesel for generator and machine
oil
Audit Parameters
A: Time in and time out A1: Day 1 Time in: 8:10am A3: Day 2 Time in: A5: Day 3 Time in:
A2: Day 1 Time out:4:30pm A4: Day 2 Time out: A6: Day 3 Time out:
D: If Worker Representatives were not During opening and closing meeting Worker representatives were
present please explain reasons why present. PC vice president is Ms. Shapla (Gr. Sewing Machine
(only complete if no worker reps Operator)
present)
Worker Analysis
The term "migrant worker" refers to a person who is engaged or has been engaged in a remunerated activity in a country of which they are not a national or
permanent resident or has purposely migrated on a temporary basis to another in-country region to seek and engage in a remunerated activity.
Worker Analysis
Local Migrant*
Total
Worker numbers – 0 0 0 0 0 0
247 247
Male
Worker numbers – 0 0 0 0 0 0
575 575
female
Number of Workers 0 0 0 0 0 0
13 13
interviewed – male
Number of Workers 0 0 0 0 0 0
29 29
interviewed – female
Total – interviewed 0 0 0 0 0 0
42 42
sample size
B: Please list the nationalities of all Nationalities: Bangladeshi Was the list completed during peak season?
workers, with the three most common B1: Nationality 1: 100% worker Bangladeshi Yes
nationalities listed first. B2: Nationality 2: ________ No
Please add more nationalities as applicable to B3: Nationality 3: ________
site. Add more rows if required.
If no, please describe how this may vary during
peak periods: Not applicable as the facility does
not have any peak and off peak seasons.
C: Please provide more information for C: approx 100% total workforce: Nationality 1 Bangladeshi
the three most common nationalities. C1: approx % total workforce: Nationality 2 ________
C2: approx % total workforce: Nationality 3 ________
Payment cycle:
D3: _______% daily paid
D4: _______% weekly paid
D5: __100_ % monthly paid
D6: _______% other
D7: If other, please give details
H: What was the most common worker complaint? No soap in washroom and to increase Eid
vacation.
I: What did the workers like the most about working at this During interview workers were found satisfied
site? about facilities provided by the company.
J: Any additional comment(s) regarding interviews: During interview was observed that workers are
satisfied with working environment, on time
salary, medical facility, Eid gift, yearly picnic,
Rainwater harvesting, Using Led light and
management.
K: Attitude of workers to hours worked: During interview workers were found satisfied
with facilities provided by the company.
Yes
No
L1: If yes, please give details:
M: Attitude of workers:
(Include their attitude to management, workplace, and the interview process. Both positive and negative information should be
included) Note: Do not document any information that could put workers at risk
Workers‟ attitude was positive. It was noted during the worker interview that workers are not afraid of talking.
They were able to comment about their regular meetings like H&S, PC and Fire related training.
During the interview workers found satisfied towards the management and the benefits they are getting. No
objection or complaints were found.
Elected PC members found well aware about workers‟ rights. Frequency of PC meeting is monthly. PC
members concerned about compensation policy and open door policy, which is declared by
management.
O: Attitude of managers:
(Include attitude to audit, and audit process. Both positive and negative information should be included)
Managers were found to be well aware about the legal requirements and the ETI Code elements.
Management had very positive attitude towards the audit process and they wanted to improve their social
compliance systems and practices learning from the audit findings.
Note for auditors and readers. ThisisnotafullHuman Rights Assessment,but instead a check on the
business‟s implementation of processes to meet their Universal rights covering UNGP responsibilities.
Current systems: The facility does not have a policy, endorsed at the highest level, covering human rights
impacts and issues.
But the facility management assigned Md. Mizanur Rahman(Manager-HR & Compliance)as responsible for
implementing standards concerning Human rights. They identified their stakeholders and salient issues. The
facility management measures their direct, indirect, and potential impacts on stakeholders‟ human rights.
The facility management implemented policy and procedure to address any adverse impact on human
rights within any of their stakeholders and how to enable effective remediation of these issues. Management
has a transparent system in place for confidentially reporting, and dealing with human rights impacts without
fear of reprisals towards the reporter.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
-Company policy and procedure
-Factory rules
-Employee handbook
-Management and worker interview
-Contracts for security guards
Findings
Comments:
None
A: Annual worker turnover: A1: Last year: 2019 (August- A2: This year: 2020 (January-
Number of workers leaving in last 12 months as a % December) July) 1.9%
of average total number of workers on site over the
2.1
year (annual worker turnover)
B: Current % quarterly (90 days) turnover: During documentation review it was found in last three months
Number ofworkers leaving from the first day of the turnover was 1.5%
90 days period through to the last day of the 90day
period / [(number of employees on the 1st day of
90 day period + number of employees on the last
day of the 90 day period) / 2]
C: Annual % absenteeism: C1: Last year: 2019 (August- C2: This year: 2020 (January-
Number of days lost through job absence in the December) July)-1.6
year /
2.4 %
[(number of employees on 1stday of the year +
number employees on the last day of the year) / 2]
* number available workdays in the year
D: Quarterly (90 days) % absenteeism: During documentation review it was foundabsenteeism 1.02%
Number of days lost through job absence in the employees on 1stquarter of the period.
period /
[(Number of employees on 1st of the period +
Number of employees on the last day of the
period) / 2]
* Number of available workdays in the month
F: Annual Number of work related F1: Last year:2019 F2: This year:2020
accidents and injuries per 100 workers:
[(Number of work related accidents and Number: 25 minor injury Number: 19 minor injury
injuries * 100) / Number of total workers]
G: Quarterly (90 days) number of work During documentation review no major accident and injury
related accidents and injuries per 100 were found recorded.
workers:
[(Number of work related accidents and injuries *
100) / Number of total workers]
H: Lost day work cases per 100 workers: H1: Last year: 0 H2: This year: 0
[(Number of lost days due to work accidents and
0.B.1 Suppliers are expected to implement and maintain systems for delivering compliance to this Code.
0.B.2 Suppliers are expected to be operating legally in premises with the correct business licenses and
permissions and to have systems to ensure that all relevant land rights have been complied with
0.B.3 Suppliers shall appoint a senior member of management who shall be responsible for compliance with
the Code.
0.B.4 Suppliers are expected to communicate this Code to all employees.
0.B.5 Suppliers should communicate this code to their own suppliers and, where reasonably practicable,
extend the principles of this Ethical Code through their supply chain.
Current systems:- Factory has documented policies which prohibit forced labor and supporting procedures
addressing each clause of the ETI Code and legal requirements. All policies and procedures were up to
date, approved by management and complying with the legal requirements. All policies were available to
review.
The management has communicated the policies and procedures to all workers by displaying them on
notice board in local language,
The facility has appointed Md. Mizanur Rahman(Manager-HR & Compliance to implement any changes
and monitor the compliance of factory‟s policies, procedures and practices with the code and applicable
legal requirements.
Facility has not communicated ETI Base Code to its all suppliers.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Any other comments: - A manual was created by the factory which contains all required documents and
all appropriate procedures for meeting the client‟s code of conduct and the legal requirements.
Management Systems:
C: If Yes, is there evidence (an indication) of effective Facility declared policies and procedures
implementation? Please give details. complying with buyer‟s requirements, ETI Base
Code and Local Labor law and rules. All policies
and procedures displayed throughout the
organization to communicate with workers. Also
facility included polices and procedure in the
workers training materials.
Land rights
N: Does the site have all required land rights licenses Yes
and permissions (see SMETA Measurement Criteria)? No
Details The facility management purchased the
factory land in 1990 and the factory building is
their own building. The land is registered with the
name of Jamuna Fashion Wears Ltd.
Yes
R. Does the facility demonstrate that alternatives to a No
specific land acquisition were considered to avoid or R1: Please give details:All required documents
minimize adverse impacts? verified to ensure facility compensated the
previous owner of the land.
Non–compliance:
Observation:
Comments:
1. The facility has an internal audit team to conduct internal audit to Through documentation
maintain the standard and audit is conducted in every three months. review and
management interview
ETI
1.1 There is no forced, bonded or involuntary prison labour.
1.2 Workers are not required to lodge “deposits” or their identity papers with their employer and are free to
leave their employer after reasonable notice.
Current systems:-The facility introduced forced labor policy during audit and it was available to review.
During worker interviews and review of personal files of workers it was found that the factory is not retaining
any original identity papers or asking the worker to lodge deposits and they are free to leave the job giving
one month notice.
The appointment letter includes all terms & conditions of employment and a statement confirming that the
worker has read and understood the employment terms and accepts to join the factory on voluntary basis.
The appointment letter is signed both by the factory and the worker. Copy of the employment letter is
issued to the workers. There is a system for worker to bring national ID card and school certificate to prove
age, and photo copies are kept in the personnel file and original copies are given back to worker. The
facility provides worker handbook to all workers on joining.
During management and worker interviews it was found that the factory prohibits use of forced and
bonded labor.
While recruiting, the workers are required to submit the application against which they are interviewed and
tested for their skill by the concerned department. If the worker qualifies in interview and skill test the worker
is explained the terms and conditions of employment. If the worker agrees to the employment terms the
appointment letter is signed both by the factory and the worker and a copy of letter is issued to the worker.
Overtime is voluntary and workers are free to leave once the regular shift hours are completed. This was
verified during worker interview.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
-Personnel files
-Resignation letter
-Factory rules
-Employee handbook
-Management and worker interview
-Contracts for security guards
e.g. passports/ID‟s A1: If yes, please give details and category of workers affected:
Non–compliance:
Observation:
Comments:
ETI
2.1 Workers, without distinction, have the right to join or form trade unions of their own choosing and to
bargain collectively.
2.2 The employer adopts an open attitude towards the activities of trade unions and their organisational
activities.
2.3 Workers‟ representatives are not discriminated against and have access to carry out their representative
functions in the workplace.
2.4 Where the right to freedom of association and collective bargaining is restricted under law, the employer
facilitates, and does not hinder, the development of parallel means for independent and free association
and bargaining.
Current systems: -The facility doesn‟t have any worker union. During review of documents it was found that
Worker Participation Committee meetings are held once every two months. The minutes are posted on
notice board in local language in order to communicate to the workers. The worker‟s complaint/suggestion is
recorded in a register.
Factory does not have trade union. Factory has introduced alternate means to have good communication
with workers. The initiatives include:
Facility has installed Suggestion/Complaint boxes at locations where workers can use them in privacy (like
inside toilets, etc.) and boxes are opened every Thursday checked and found ok.
Factory has Open Door Policy encouraging workers to directly approach the top management in case they
have any concern that they would like to share. The facility introduced policy mentioning meeting will be
held in very two months.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
F: Name of union and union The facility does not F1: Is there evidence of free elections?
representative, if applicable: have any union Yes No N/A
G: If there is no union, is there a The facility have G1: Is there evidence of free elections?
parallel means of consultation elected Participation Yes No N/A
with workers e.g. worker Committee(PC)
committees?
H: Are all workers aware of who Yes No Yes during worker interview it was noted that
their representatives are? workers are aware about their representatives.
Verified during workers interview.
I: Were worker representatives Yes No I1: Date of last election: 22nd August, 2019and the
freely elected? facility is in the process of PC election.
L: Please describe any evidence The facility introduced policy mentioning meeting will be held in very two
that union/worker‟s committee is months.
effective?
Specify date of last meeting; topics Meeting minutes displayed in Notice board and also facility
covered; how minutes were communicated PC Meeting decision through PA System. Workers
communicated etc. confirmed in interview about PC meeting
If Yes, what percentage by M1: ____% workers covered by M2: ____% workers covered by worker
trade Union/worker Union CBA rep CBA
representation
Non–compliance:
Observation:
Comments:
ETI
3.1 A safe and hygienic working environment shall be provided, bearing in mind the prevailing knowledge of
the industry and of any specific hazards. Adequate steps shall be taken to prevent accidents and injury to
health arising out of, associated with, or occurring in the course of work, by minimising, so far as is reasonably
practicable, the causes of hazards inherent in the working environment.
3.2 Workers shall receive regular and recorded Health & Safety training, and such training shall be repeated
for new or reassigned workers.
3.3 Access to clean toilet facilities and to potable water, and, if appropriate, sanitary facilities for food storage
shall be provided.
3.4 Accommodation, where provided, shall be clean, safe, and meet the basic needs of the workers.
3.5 The company observing the code shall assign responsibility for Health & Safety to a senior management
representative.
Current systems: -During review of Health & Safety documents it was found that all documents reviewed
comply with all applicable laws and regulations and everything is explained in the health and safety policy.
Factory has formed Health & Safety Committee comprised of members selected from both management and
workers. The committee was selected by elected PC. This Committee meets regularly to review the health &
safety conditions in the factory. Any concerns raised during the meeting are resolved and actions taken are
followed up in a subsequent meeting. Dr. Khaled Ibne Ashraf, Nurse-Asma Begum & Mr. Ariful Islam (Fire Safety
Officer)are assigned as the Health and Safety Representative and coordinates the activities of the Health &
Safety Committee.
Total committee members are 10, from management 5 and from worker 5. Last meeting was held on 16th July,
2020
Factory has conducted Health & Safety Risk Assessment for all processes, including Boiler, Generator and
Compressor, in the factory and safety measures have been introduced to minimize the risk.
Factory has conducted Health & Safety Risk Assessment for all processes in the factory and safety measures
have been introduced to minimize the risk. Last training conducted on 18th June, 2020
Boilers, Compressors, Generator maintenance record available. The details are maintained by Md. Shahadat
Hossain (Manager-Maintenance)
During the factory tour it was observed that the facility is well built and the layout is well designed, ensuring
safe and healthy work environment for workers. In general the facility was found to comply with applicable
health & safety laws and regulations. The facility has total 190 trained fire fighter, rescue and first aid responder
trained from Fire Service and Civil Defence.
The factory complies with fire safety regulations in general. Evacuation Plans were displayed in local language
throughout the factory.
Fire fighting equipment:-Fire Extinguishers ABC Fire Extinguisher ABC-128, CO2 -18, Lock Cutter-8 , First aid box-
13, Helmet-10, Hand Gloves: 9P, Gas Mask: 17P, Fire Beater-6, Hose pipe-13, Pillar-hydrant-12, Auto Heat
detector and smoke detector-241, are available as required by law.
Factory has trained Fire fighters, rescuer were found identified by specified dress codes. Emergency exits and
aisles were identified and were free of any kind of blockage. Assembly area was identified and workers were
found aware about it. The aisles were marked and meet the legal requirements. Fire Hydrant and Fire control
room is in place. Underground water reservoir and overhead reservoir are found available.
Fire fighting team is available that is trained on a regular basis and records maintained. Fire-fighter team
members were found aware of the fire policy. The facility management also conducts fire safety training by
Fire Service26th July, 2020
The facility is conducting emergency fire evacuation in every month and also conducting evening fire
evacuation fire drill doing by BFSCD in every six months.
Last day drill was conducted 16th June, 2020(Day) time taken to evacuate2 minute 55 seconds. Total
participants were 963 Including Guest, Management as well as workers and last fire drill by BFSCD on
17thFebruary, 2020 evacuate 3 minute 32seconds. Total participants were1198 Including Guest, Management
and workers
The Factory has 13 First Aid Boxes and a team of 90First Aid providers trained by company doctor.
Photographs of all first aid providers have been displayed with relevant first aid box. Each First Aid box was
found to have all items required by law. List of items was available with each first aid box. Last meeting was
conducted on 21st July, 2020 Participant was 20and trainer-DR.
Factory provided dining hall and Canteen facilities where workers can take their lunch. Canteen and dining
are located at same area i.e. at roof top of the factory building. Canteen is operative and Mr. Zalini Miya is
responsible for looking after canteen. And the seating capacity as per legal specification and seating
accommodation was found for 340 worker.
Total toilet-63, Male-20, Female-35 and Staff-8, The toilets were found to be clean and hygienic.
Fulltime cleaners have been appointed to keep the factory clean and tidy.
Factory holds regular training covering various aspects of Health & Safety for all employees. The newly hired
workers are provided health & safety training as part of orientation program. Records of such trainings are
maintained.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Hosepipe)
Canteen Committee
Childcare Register
Broken Needle Record
First Aid Box item list
List of Health & Safety Committee members
Health & Safety Committee Meeting Minutes
Fire Safety & Committee Meeting Minutes
Electricity Safety & Committee Meeting Minutes
Risk Assessment
Drinking Water Test Report
Machine Maintenance Record
Health & Safety related licenses (Fire License, Boiler License, Boiler Operator certificate, Building layout
approval, Generator Approval and Group Insurance)
If yes, do the room(s) meet legal E1: Please give details: The facility has well-furnished medical
requirements and is the size/number facility for workers located at first floor of building.
of rooms suitable for the number of
workers.
F: Is there a doctor or nurse on site Yes
or there is easy access to first aider/ No
trained medical aid? F1: Please give details: Facility appointed full time Doctor and nurse
and regular training sessions for first aid responder found in place.
During worker interview it was noted that there is easy access to
first aider/ trained medical aid.
safe, maintained and operated by G1: Please give details: Facility is not providing any transportation.
competent persons e.g. buses and
other vehicles?
Non–compliance:
Local law requirement:In accordance with Bangladesh Labor Rules 2015 section 45
(2)
2. Description of non–compliance:
NC against ETI NC against Local Law NC against customer code:
It was noted through document review and management interview that factory is
maintaining injury/accident register in the medical room. But it was noted they did
not submit the injury/accident register to the labor inspector as specified in law.
They shared injury/accident register on 24th December, 2019
Through documents
Local law requirement:In accordance with Bangladesh Labor Rules 2015 section 1& review and
2 management
interview.
Recommended corrective action: The facility management informed they would
share their injury/accident with labor inspector as per the legal requirement.
3. Description of non–compliance:
NC against ETI NC against Local Law NC against customer code:
Interviewed fire fighters were not conversant about the use of different type of
firefighting equipment kept in the factory. Interviewed first aiders were not
conversant about the use of different type of first aid equipment kept in the first aid
boxes.
Local law requirement:In accordance with Bangladesh labor rule 2015 section 55
During the facility tour it was noted that the facility is providing canteen facility to
worker and canteen shop was found functional but it was not found well equipped
with enough food supply.
Local law requirement:In accordance with Bangladesh labor law 2006 section 92.
And rules 2015 section 87-88
5. Description of non–compliance:
NC against ETI NC against Local Law NC against customer code:
During the facility tour aisles marking & emergency arrow were faded in 1st, 2nd 3rd, Through the facility tour
4th and 5th floors. and worker interview.
Local law requirement:In accordance with Bangladesh labor 2006 section 77 (1)
and 78 (1)
Observation:
ETI
4.1 There shall be no new recruitment of child labour.
4.2 Companies shall develop or participate in and contribute to policies and programmes which provide for
the transition of any child found to be performing child labour to enable her or him to attend and remain in
quality education until no longer a child.
4.3 Children and young persons under 18 shall not be employed at night or in hazardous conditions.
4.4 These policies and procedures shall conform to the provisions of the relevant ILO Standards.
Current systems: During review of personnel files it was found that all age verification documents (age
verification certificate by registered medical doctor) were present
The factory does not employ any employee below the age of 18 years. The recruitment process requires
workers to undergo a medical examination to verify the age by registered medical doctor. Training record
and meeting minutes were available to review. Child care room is located at ground floor at of the building
and maintaining with as per law requirement. Ms. Lipi Akter (Governance )
During management and worker interview it was found that all workers had been examined by the medical
doctor for age verification purpose as defined in recruitment procedure. Where possible the workers had
also provided the birth certificates, school certificates, and National ID. Copies of age verification
documents are retained in personnel files. Further it was confirmed during interview that factory does not
employ any child labor.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Recruitment Policy
Personal File
Young worker details
Age Verification by Doctor
Latest list of employee
Age Verification documents (Birth Certificate, National ID, and School certificate)
Non–compliance:
Observation:
Comments:
ETI
5.1 Wages and benefits paid for a standard working week meet, at a minimum, national legal standards or
industry benchmark standards, whichever is higher. In any event wages should always be enough to meet
basic needs and to provide some discretionary income.
5.2 All workers shall be provided with written and understandable information about their employment
conditions in respect to wages before they enter employment and about the particulars of their wages for the
pay period concerned each time that they are paid.
5.3 Deductions from wages as a disciplinary measure shall not be permitted nor shall any deductions from
wages not provided for by national law be permitted without the expressed permission of the worker
concerned. All disciplinary measures should be recorded.
Compensation records of 42 randomly selected workers, including 13 male and 29 female. Workers were
checked covering 2 pay periods (July-2020 and February-2020).
All documents were found to comply with applicable laws and regulations. The legal Minimum legal wage is
grade 7: 8000 BDT as per government gazette 25th November, 2018 and 24th January, 2019.
During review of compensation documents and worker interviews it was confirmed that factory is paying
salaries meeting legal minimum wage. The overtime is recorded on Swipe Cards and is paid at the rate of
200% of the basic salary as required by law.
All workers are communicated breakdown of their salary by stating the salary in their appointment letters,
worker handbooks, and displaying the legal minimum wages on notice board in local language. Further the
factory also explains the calculation of wages during orientation training.
Workers sign the salary sheets and are issued pay slips explaining all components of the salary including
deductions (if any) in local language.
During worker interviews the workers seem to be aware of the legal minimum wage, overtime calculation and
the breakup of their salaries.
The calculation of other financial benefits including earned leave, maternity and service benefits was verified
and found to comply with legal requirements.
Company had paid the group Insurance premium and had valid group Insurance license covering the life
insurance in case a worker meets any fatal accident during work.
The factory only deducts salary if the worker is absent, as permitted by law. There is also 10 taka deducted for
revenue stamp
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Non–compliance:
Observation:
Comments:
Summary Information
Criteria Local Law Actual at the Site Is this part of a
(Please state legal (Record site results Collective
requirement) against the law) Bargaining
Agreement?
Wages analysis:
Wages analysis:
(Click here to return to Key Information)
B: Sample Size 42 from taken from the month of July-2020 (Currant month) and February-2020
Checked (Random month)
(State number of
worker records
checked and from
which weeks/months –
should be current,
peak, and random/low.
Please see SMETA Best
Practice Guidance and
Measurement Criteria)
C: Are there different Yes C1: If Yes, please give details:The factory is following Garments Gazette
legal minimum wage No Please see below:-
grades? If Yes,
please specify all. Food &
Basic House Medical Gross
Grade Transport
Salary Rent Allowance Salary
Allowances
1. 10440 5220 600 1250 17510
2. 8520 4260 600 1250 14630
3. 5160 2580 600 1250 9590
4. 4930 2465 600 1250 9245
5. 4670 2335 600 1250 8855
6. 4370 2185 600 1250 8405
7. 4100 2050 600 1250 8000
E: For the lowest paid Lowest actual wages found: Note: full time employees and please state hour / week /
production workers, Below month etc.
are wages paid for legal min
standard/contracted Meet The facility is maintaining the wage structure which is mentioned in the
hours (excluding Above legal law.
overtime) below or
above the legal The Labor Ministry and Employment Circular of Bangladesh
minimum? No.40.00.0000.018.30.008.17.33 dated 16th July 2020 that allowed factories
to work 4 hrs OT from 17th April 2020 to 16th October 2020
H: What deductions As per section Bangladesh labour 2006 section 125 factory can deduct wages from
are required by law basic wages for unauthorised absent, fines, housing facility, advance payment, loan
e.g. social insurance? and provident found.
Please state all types:
As per Bangladesh stamp act 1899, amendment 2010 factory can deduct BDT-10 for
ETI
6.1 Working hours must comply with national laws, collective agreements, and the provisions of 6.2 to 6.6
below, whichever affords the greater protection for workers. Sub–clauses 6.2 to 6.6 are based on
international labour standards.
6.2 Working hours, excluding overtime, shall be defined by contract, and shall not exceed 48 hours per
week.
6.3 All overtime shall be voluntary. Overtime shall be used responsibly, taking into account all the following:
the extent, frequency and hours worked by individual workers and the workforce as a whole. It shall not be
used to replace regular employment. Overtime shall always be compensated at a premium rate, which is
recommended to be not less than 125% of the regular rate of pay.
6.4 The total hours worked in any 7-day period shall not exceed 60 hours, except where covered by clause
6.5 below.
6.5 Working hours may exceed 60 hours in any 7-day period only in exceptional circumstances where all of
the following are met:
– this is allowed by national law;
– this is allowed by a collective agreement freely negotiated with a workers’ organisation
representing a significant portion of the workforce;
– appropriate safeguards are taken to protect the workers’ health and safety; and
– The employer can demonstrate that exceptional circumstances apply such as unexpected
production peaks, accidents or emergencies.
6.6 Workers shall be provided with at least one day off in every 7-day period or, where allowed by national
law, 2 days off in every 14-day period.
Current systems: During review of working hour documents and worker interviews it was found that factory
does not exceed overtime 2 hours per day and 12 hours per week. Also, one day off is provided for every 7
day period and weekend is Friday.
The working hours are recorded on Swipe Card. The Swipe Card records are maintained by the time office.
The factory operates six days a week, providing 1 day off every Friday. Factory operates 8 hours per day
and 48 hours per week as regular working hours. Overtime does not exceed the legal limit of 2 hours per day
and 12 hours per week.
During document review and worker interview it was found that the factory does not operate on holidays or
weekly day off. Further it was found that the overtime is voluntary and workers are free to leave after regular
working hours.
The working hour policy was displayed on company notice board in local language and also included in
the worker handbooks. Further, workers are provided training on working hours during orientation.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
-Employee interview
-Management interview
-Local and national laws
-Factory policy on working hour
-Swipe Card
-Attendance
-Overtime record
-Leave entitlement
-Leave register
-Computerised time login system
-Sample pay slip and with recorded hours all worker interview
-12 months hours records to establish highest and lowest hours for all workers
-Quality and production records cross-checked with hours
Non–compliance:
Observation:
Comments:
A. What timekeeping Describe: Facility is using Swipe card and Thumb system to keep workers attendance
systems are used: time record updated. Swipe card issued to all workers after hire
card etc.
Yes
B: Is sample size same No
as in wages section? B1: If no, please give details
C: Are Yes C1: If NO, please give details including % and which type of workers
standard/contracted No do NOT have standard hours defined in contracts/employment
working hours defined agreements.
in all Please give details:
contracts/employment
agreements?
D: Are there any other Yes D1: If YES, please complete as appropriate:
types of No
contracts/employment
agreements used? 0 Part time Variable hrs Other
hrs
E. Do any Yes E1: If yes, please detail hours, %, types of workers affected and
standard/contracted No frequency
working hours defined Please give details:
in
contracts/employment
agreements exceed
48 hours per week?
6 days
I: Actual overtime Highest OT were found 12 hours/weekly in the month of June, 2020 (recent month)
hours worked in and February 2020 random month in sample out from 42 samples.
sample (State per
day/week/month)
K: Approximate 50%
percentage of total
workers on highest
overtime hours:
Overtime Premiums
M: Are the correct Yes M1: Please give details of normal day overtime premium as a % of
legal overtime No standard wages:
premiums paid? N/A –
there is no 200% of basic
legal
requirement
to OT
premium
requirement
to OT
premium
N: Is overtime paid at a Yes N1: If yes, please describe % of workers & frequency:100% of workers
premium? No receive OT premium
7: No Discrimination is practiced
7: No Discrimination is Practiced
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ETI
7.1 There is no discrimination in hiring, compensation, access to training, promotion, termination or retirement
based on race, caste, national origin, religion, age, disability, gender, marital status, sexual orientation, union
membership or political affiliation.
Current systems: During document review and worker interviews it was found that the factory does not
discriminate among employees in hiring, compensation, access to training, promotion, termination or
retirement based on race, caste, national origin, religion, age, gender, marital status, sexual orientation or
membership in any union or political affiliation
Factory has documented policy on prohibition of discrimination, which is communicated to all employees by
displaying on notice board in local language, including it in worker handbook and by providing training to all
employees (management and workers). Records of training are maintained.
Any employee found to violate the company policy on prohibition of discrimination is subject to disciplinary
action. Further the employees can also use grievance procedure to complain about such violation.
During management and worker interviews it was found that all employees were aware about the policy on
prohibition of Discrimination and Grievance Procedure. The facility posted Grievance box in both male and
female toilets and opens them every seven days.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate)
Professional Development
Non–compliance:
Observation:
Comments:
ETI
8.1 To every extent possible work performed must be on the basis of recognised employment relationship
established through national law and practice.
8.2 Obligations to employees under labour or social security laws and regulations arising from the regular
employment relationship shall not be avoided through the use of labour–only contracting, sub–contracting, or
home–working arrangements, or through apprenticeship schemes where there is no real intent to impart skills
or provide regular employment, nor shall any such obligations be avoided through the excessive use of fixed–
term contracts of employment.
Current systems: During document review and worker interview it was found that factory issues appointment
letters to all workers. The appointment letter is signed both by the factory representative and the worker.
All workers are recruited directly by the factory on permanent basis. All workers are issued appointment
letters as required by law. All workers are entitled to legally mandated benefits like Group Insurance, Service
benefit, earned leave and maternity benefit as per the legal requirement
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Personnel files
ID cards,
Service book,
Employment Terms & Conditions.
Group Insurance
Non–compliance:
Observation:
Comments:
Responsible Recruitment
All Workers
Migrant Workers:
The term "migrant worker" refers to a person who is engaged or has been engaged in a remunerated activity in a country
of which they are not a national or permanent resident or has purposely migrated on a temporary basis to another in-
country region to seek and engage in a remunerated activity
B: Please give details about B1: Total number of (in country recruitment agencies) used:N/A
recruitment agencies for migrant
workers: B2: Total number of (outside of local country) recruitment agencies
used: N/A
Yes
D: Are Any migrant workers in No
skilled, technical, or management
roles D1: If yes, number and example of roles:
workers)
NON-EMPLOYEE WORKERS
Recruitment Fees:
A: Are there any fees? Yes
No
Contractors:
Note: contractors in this context are generally individuals who supply several workers to a site. Usually the contractors are
paid by the site and the wages of the workers are paid by the contractor. Common terms include, gang bosses, labor
provider,
Yes
A: Any contractors on site? No
A1: If yes, how many contractors are present, please give details:
8A.1 There should be no sub–contracting unless previously agreed with the main client.
8A.2 Systems and processes should be in place to manage sub–contracting, homeworking and external
processing.
Note to auditor on homeworking:
Report on whether it is direct or via agents. How many workers, relationship with site and what control systems
are in place.
Note to auditor on subcontracting: auditor should use this section for subcontractors of part made or wholly
made finished goods, this section should not be used for raw material manufacturers unless instructed
otherwise by customers
Current systems: The factory is subcontracting its production Washing & Embroidery from third-party.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Non–compliance:
Observation:
Comments:
ETI
9.1 Physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse or
other forms of intimidation shall be prohibited.
Additional elements:
9.2 companies should provide access to a confidential grievance mechanism for all workers
B: If Yes, are workers aware of these All workers were found aware of these channel and have full
channels and have access? Please give access to these channels. Documented policy is in place
details. which clearly described harassment and abuse policy of the
factory. The facility is handing procedure and check every
complaint box every week.
C: If yes, what type of mechanism is used The facility posted hotline and provided grievance box in
e.g. hotline, whistle blowing mechanism, male and female toilets.
comment box etc. Please give details.
D: Which of the following groups is there Workers
a grievance mechanism in place for? Communities
Suppliers
Other
Factory has a documented policy on prohibition of Harassment & Abuse and employees (management &
workers) have been trained. Training records are maintained. They also communicate the policy during
orientation training. Last training was conducted on 9th July, 2020
During factory tour and worker interview it was found that behaviour of the management with workers is very
professional. No worker complained about any harsh or inhumane treatment.
Any employee found to use harsh or inhumane treatment with any other employee is subject to disciplinary
action. Further the employees can also use grievance procedure to complain about such violations.
During management and worker interviews it was found that all employees were aware about the policy on
prohibition of inhumane treatment and Grievance Procedure.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Non–compliance:
Observation:
Comments:
Additional Elements
10A.1 Only workers with a legal right to work shall be employed or used by the supplier.
10A.2 All workers, including employment agency staff, must be validated by the supplier for their legal right to
work by reviewing original documentation.
Current systems:-During document review and worker interview it was found that all workers are directly
employed by the factory and that all employees had been issued appointment letter and were recruited
following the process defined in the recruitment procedure.
During factory tour and worker interviews it was found that all workers are directly employed and that no
immigrant worker is employed by the factory. Further no agency worker is working in the factory. Security,
cleaners and canteen staff all are directly employed by the factory.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Details:
Personal Files
Recruitment procedure
Non–compliance:
Observation:
Comments:
10 B 2: Environment 2–pillar
10. Other issue areas 10B2: Environment 2–Pillar
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To be completed for a 2–Pillar SMETA Audit, and remove the following page which is 10B4 environment 4
pillar
10B2.1 Suppliers must comply with the requirements of local and international laws and regulations including
having necessary permits.
10B2.2 The supplier should be aware of and comply with their end clients‟ environmental requirements.
Note for auditors and readers, this is not a full environmental assessment but a check on basic systems and
management approach.
Current systems: The factory production processes areCutting-Sewing-Finishing & PackingGarment factories
that do not have processing like printing & dyeing, etc. don‟t require environmental license
Training program available for material safety. Documented training record available. All workers related
with chemical handling are well aware about chemical safety program. The facility is Softener, Detergent
and Soap.
Facility assesses its ability to prevent and control harmful releases of industrial waste into the environment as a
part of the environmental management system.
Facility maintain a detailed plan for handling accidental release or discharge of environmentally dangerous
materials.
There is no process in the factory that would generate any harmful releases.
Facility‟s environmental management system addresses where and how solid, chemical, sanitary, and
wastewater substances are disposed of. Separate segregated space available for waste. Written agreement
available with M Rahman Enterprise/Ms. Mozibe & Brothers for proper disposal of waste.
Evidence examined – to support system description (Documents examined & relevant comments. Include
renewal/expiry date where appropriate):
Non–compliance:
Observation:
Comments:
Appendix 1
Comparison between ETI code and Customer's Supplier's Code. Any areas where a site complies with
the Customer's Supplier Code, but not with the ETI code are discussed at the audit close out meeting
and recorded on the CAPR. Note to supplier "for this customer it may not be necessary to complete
corrective actions where NC's DO NOT meet the ETI code, but DO meet your customer's code. If the
audit is shared with other customers who work to the ETI code or an equivalent international standard,
corrective actions will be necessary."
Not Applicable please x
NOTE: The provisions of the ETI base Code Instruction to Audit Company: fill in the relevant
constitute minimum and not maximum standards, clauses from the Customer Supplier Code - where
and this code should not be used to prevent applicable.
companies from exceeding these standards.
Companies applying the ETI Base Code are
expected to comply with national and other
applicable law and, where the provisions of law
and the ETI Base Code address the same subject,
to apply that provision which affords the greater
protection.
0.A. Universal Rights covering UNGP 0.A. Universal Rights covering UNGP
0.B. Management Systems & Code 0.B. Management Systems & Code
Implementation Implementation
ETI 2. Freedom of association and the right to ETI 2. Freedom of association and the right to
collective bargaining are respected collective bargaining are respected
ETI 3. Working conditions are safe and hygienic ETI 3. Working conditions are safe and hygienic
ETI 4. Child labour shall not be used ETI 4. Child labour shall not be used
ETI 5. Living wages are paid ETI 5. Living wages are paid
ETI 6. Working Hours are not excessive ETI 6. Working Hours are not excessive
ETI 9. No harsh or inhumane treatment is allowed ETI 9. No harsh or inhumane treatment is allowed
Additional Elements
10A.1 Only workers with a legal right to work shall
be employed or used by the supplier.
10A.2 All workers, including employment agency
staff, must be validated by the supplier for their
legal right to work by reviewing original
documentation.
SMETA Extra Sections for 4 Pillar Audit: SMETA Extra Sections for 4 Pillar Audit:
Photo Form
Arrow marked with exit singe Arrow marked with exit singe Arrow marked with exit singe
Use of Personal protective Use of Personal protective Equipment Use of Personal protective Equipment
Equipment
Non-compliance Picture
Arrow & Aisles marked faded Arrow & Aisles marked faded Arrow & Aisles marked faded
Arrow & Aisles marked faded Arrow & Aisles marked faded Arrow & Aisles marked faded
NA
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