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12 Fra'!

1ing Analy_sis: Examining Mass


Med1ated T our1sm Narratives

(ARLA ALMEIDA SANTOS


Oepartment of Recreation1 Sport and TourismI University of 11/inois at Urbana-
Champaign1 104 Huff Ha/11 1206 South Fourth Street1 Champaign1 IL 6 78201 USA

Any message which either explicitly or narrative characteristics and thematic use ,
implicitly defines a frame ...gives the receiver allow the researcher to progress from study-
instructions or aids in his attempt to
ing tangible realities, such as tourism narra-
understand the message included in the frame.
(Bateson, 1972: 188)
tives promoting specific tourist destinations
and hosts, to providing a conceptual inter-
Traditionally utilized in political communica- pretation that furthers our understanding of
tion research, the emphasis of framing the- those realities. As an approach, framing
ory has been on the analytical identification analysis allows tourism researchers to look
and examination of the ways by which lan- at a variety of mass mediated tourism mes-
guage codes establish power relations and sages and identify the interplay of media
manifest themselves in the final stage of a and tourism practices, socio-cultural forces
decision. Additionally, framing theory has and framing approaches. Therefore, fram-
been identified as a viable resource in areas ing analysis facilitates not only the distin-
such as negotiation research (Fischer and guishing of the variety of frames utilized by
Ury. 1981; Neale and Bazerman, 1985), travel writers, but also the understanding of
and mass media research (Gamson, 1992; how individual stories add up to something
Entman, 1993; Berger, 1997). When bigger. Within the context of tourism
adopted in mass media research, framing research, framing approaches allow for the
theory argues that frames are used to identification of the angles travel writers
emphasize and magnify a specific portien of capture, which in turn reveals the or~anizing
herceived reality', therefore contributing to principies that make it natural f?r mforr_na-
t e notion that journalists produce and re- tion to be included or excluded m a vanety
P~~uce similar narratives while claiming of tourism narratives (Reese et al. , 2 00 l ).
(lJ9J'~7ctivity (Hackett, 1984; Be rkowitz, With this in mind, framing theory
7 ) In th· h
· · 1s c apter I address how fram- and analysis permits tourism research_ers
1
ing theo ' to advance conceptual a~d theoret!ca
~ha . ry can assist tourism research by d. . regarding tounsm narrative-
tour~ing textual analysis of mass mediated 1scusswns I h b d
isrn na roduction practices and revea t e em _e -
in the e rratives; as such , framing a nalysis P lt I oinponents of tounsm
dra\.V ontext of this chapter refe rs to the ded socio-cu
. theura
aim cbeing to understand th e
Proc~~g of textual procedures. These textual market_tmg~odels of differentiation that mass
gies d ures, which consist of flexible strate- narra ive lo and that we
ininoleveloped for the identification of te r- mediated mes_sag~s emp d ythe ·other' by
ogy ut·1·
11ze d , as well as generaI share of destinations an
149
©CAB Interna . Ritchie, P. Burns and C. Palmer)
tional 2005. Tourism Research Methods (eds 8 ·
l
,
C. Almeida Santos
150

ceptualized framing as 'rendering wh


examining and understand.mg the socio- would otherwise be a ?1eaningless aspect ª~
cultural working parts of narrative-produc- the scene into somethmg that is rneaningf~•
tion. Ultimately, the concem is not with ~ow (Goffman, 1974: 21). Consequently, due t
realistic mass mediated tourism narratives
its interpretive nat~re, framing theory an~
are as much as how destinations and the
its resulting analys1s lend themselves as an
·other· are organized and recognized in th~
minds of the mass media, since this orgarn- analytical approach used by scholars to
zation and recognition will dictate, create, access and understand how a variety of
and reproduce social hierarchies and degrees issues are constructed, structured and devel-
of differentiation between us and them. oped by the mass media (Reese et al.
In my work, by identifying terminology, 2001). '
general narrative characteristics and the- Other scholars have also discussed
matic use, I was able to identify and exam- framing theory and proposed complemen-
ine the representational dynamics utilized by tary conceptualizations; Gitlin (1980: 7)
the New York Times, Washington Post, described framing as 'persistent pattems of
Los Angeles Times and USA Toda y travel cognition, interpretation, and presentation,
sections' coverage of a particular tourism of selection, emphasis, and exclusion by
destination: Portugal. This analysis allowed which symbol-handlers routinely organize
me to identify the destabilizing framing prac- discourse' . Gamson (1989, 1992) concep-
tice of using contradictory frames - labelled tualized framing as the organizing theme in
as traditional versus contemporary - in the news media accounts and argued that the
selected newspaper travel articles (Santos, frames the mainstream media offer are used
2004). Ultimately, findings allowed for the by audiences to construct their own themes
discussion of how global identities, and for understanding social issues. And, finally,
cultural-political relationships between Entman's (1993) framing articulated selec-
nations, are framed by tourism narratives tion and salience as its main conceptualiza-
which are anchored in the socio-cultural and tions. It emphasized not only what is there
political ideologies of the writer and reader. but also what is left out, or treated as not as
In the following pages, I summarize important. When writers or journalists
framing theory and analysis by discussing its emphasize certain angles of an issue, they
paradigmatic positions and conceptualiza- 'frame' the issue and, sorne would argue,
tions, assessing its strengths and predica- influence how the audience understands it.
ments and how it can be informed by textual Entman (1993: 52) states: 'to frame is to
procedures for the analysis of mass medi- select sorne aspects of a perceived reality
ated tourism narratives, and discuss how and make them more salient . . . in such a
tourism research can employ framing analy- way as to promote a particular problem def-
sis in order to identify, examine and con- inition, causal interpretation, moral evalua-
ceptualize representational dynamics in tion, and/or treatment recommendation for
tourism narratives. the item described'.
Moreover, there are two essential con-
ceptualizations of framing: sociological and
Framing Theory and Analysis psychological. The sociological conceptual-
ization concentrates on and embraces inter-
Goffman (1 974), in his seminal work Frame pretative and rhetorical processes of media
Analysis, offered an account of how expec- discourse, as well as the processes of news
ta~ions are used to make sense of daily situ- production and dissemination (Gitlin, 198Ü;
ations. He suggested that individuals Snow and Bendford 1988 1992; Gamson,
organize their thoughts and experiences ' ' 1-
1992), whilst the psychological conceptua
u~der, a se~ies of frames based on the indi- izations concentrate on the organizing struc-
vidual s pnor experiences and knowledge h h
º
ture of thought and the process by w _ic
~n~ , . as ~uch, these frames constitute the audiences process and interpret informatton
md1vidual s reality. For that reason, he con- (Kahneman and Tversky, 1984; Iyengar,
----------~~=~~---------_______
. pan and Ko~icki, 1993). These con-
1991, . tions wh1ch serve to guide the
1
Framing Analysis

emphas1ze· the conne f


10
ual frames and inf e ~ between individ-
,:s,
cePtua .izaal and' analyt·te nat ure o f framing political action P orrnatton processing or
oret1c d . d' .
the h are roote m para 1gmat1c posi- context of ~et ently studied within the
t
researhc domínate the approach to framing
. ns t aThese mam . parad.1gmat·te positions
1985· Kl dsoc1a movements (Garnson
11° S ' an errnans and Oegerna 1937'.
theory·teractionism , structuralism and clis- now and Bendford, 1988 ' 1992'.
10 Gerhards and Rucht 1992. E ' '
are: analysis (Alasuutari, 1995). The first Rojecki, 1993). ' , ntman and
course ch interactionism, refers to how we
approaok 'at frammg. from a cogm·t·1ve view-. None íhe less, when analysed within
th e context of n
t 1
ca~ in which different frames , when
potnred to the same spec1.fie s1·tuat·10n, can
. ews med'ia organization and
prod~cbon, framing suffers from two major
1
apP out different interpretations and/or hred1ca1:1ents. First, the definition suffers
turn d h om bemg too broad, mainly because it has
decisions. The secon approac , structural- been used by different disciplines, in differ-
. refers to how the interpretation of
isrn,aning ta kes p1ace b y comb·mmg · ent ways, to mean different things. This
and
conceptual indeterminacy can only serve to
~e~otiating frames readily av~ilable and cre- confuse. Second, scholars have often made
ted by a variety of mass med1ated messages assumptions based on the notion that differ-
ªnd finally, the third approach, discourse ences in frames will automatically provide
:nalysis, refers to how the 'framework con- differences in outcome.
stitutes the situation' (Alasuutari, 1995: Often scholars put forth conclusions
111). about the effects of news frames in the
In addition, framing research can absence of evidence of consequences. In
explore frames as independent or depend- The Pragmatics of Human Communica-
en! variables. Studies of frames as depend- tion, Watzlawick et al. (1967) made the dif-
en! variables usually involve the analysis of ferentiation between what is said , and how
the different factors operating in the cre- what is said, is said. The assumption here
ation or modification of frames (Tuchman, is that what a message is about and how it
1978; Gans 1979; Schoemaker and Reese, is presented have impact upon how the
1996). Conversely, when media frames are message will be understood, as well as the
studied as independent variables the responses it will create. However, lyengar
research deals with issues of effects of fram- (1987 , 1989, 1991) found that the way the
ing and therefore involves issues of influence news media frame a story and how the audi-
and impact by examining framing effects as ence frames exactly the same story are not
media effects (Entman, 1993; Pan and always necessarily similar. As a matter of
Kosicki, 1993; Huang, 1996). Similarly, the fact, while a writer or joumalist may have an
study of individual frames as the dependent intended emotional identification with a
variable emphasizes that individuals' frames character by framing the story in a specific
are the outcome of the different media way, it may none the less evoke a com-
frames they are exposed to (lyengar, 1987, pletely different reaction (Graber, 1988;
1889, 1991; Gamson, 1992; Price et al., Kintsch, 1988; Livingstone, 1990).
l996). Of particular relevance to the study Scheufele (1999) also argued that framing

r
of individual frames is the work of Price et
(1996: 496), who found that individuals'
rames do not exclusively depend on media
theory suffers from a lack of a clear concep-
tual definition and framework on which to
base its research. Entman (1~93: 51),
among others, believed that framm~ su:fe~s
~~ve:age of an event or issue, but rather
from being a 'scattered conceptuahzatio_n '
. at individuals 'demonstrated a capacity to
partly because it has b~en used to descnbe
:~:~duce th~ir own thoughts, going ?eyond
similar but definitely d1fferent approache~.
information provided and drawmg out f this is the work of Ham1llf
add· . ba sic
sorne · 1mp ·
· 11cations on their own . n
' I An examp le O
(1986) who analysed concepts o
lhe lt~on, the study of individual frames as °
and L dge
frame, seh e m
a and scnpt an found on1y
• d
independent variable has served to
C. Almeída Santos
152

f
phrasing differences between them_. In dd~
tion framing has been operati ona ize
and differen ces by looking at the use of ter-
minology. Their main focus is on what
alon~ with concepts of agenda setting an~ occurs, when, how, and in which context.
priming (Iyengar and Kinder, 1987), an The Jabel 'framing analysis' used throughout
mass media scholars such as Mc~o~ bs et this chapte r refers to the drawing of textual
al. (1997) proposed that framing is m fact proced ures to exarr:iine the conte~ t of vari-
an extension of agenda setting. As ª result, ous tourísm narrat1ves. As Babb1e (1 995:
Scheufele (1999) proposed, in the same 312) argued , the conten t of messages con-
way as Gitlin (1980) and Entman (1991_), tained within a text can be classífied as
that we Iook at framing as mass media either manifest or latent conten t. Manifest
frames versus individual frames, providing a conten t refers to the 'visible , surface content
mass media focus to the analysis and orien- of commu nicatio n'. That is to say, there is
tation of framing research. This work fol- an assessm ent of the frequency of word
lows Kinder and Sander s' (1990: 7 4) usage as an indicat or of the content . This
argume nt that frames serve as 'devices type of analysis is what is most commonly
embedded in political discourse'. referre d to as conten t analysi s, where
Keeping in mind these predicaments, selected units of conten t (a word, phrase, or
framing research must continue to explore sentenc e) are organiz ed and counted in
and examine how media frames are formed, arder to determ ine frequen cy of use.
as well as which types of frames result from However, latent conten t refers to the under-
factors such as differing ideologies, profes- lying meanin g of the entire communication
sional values, content, form and organiza- derived throug h person al interpretation of
tional constraints and routines (Scheufele, the material presen ted.
1999). In addition, framing research must Textual proced ures and analysis are
continue to attemp t to answer questions of perform ed when the researc her's goal is
differen ce between the perceived impor- with unders tanding the meanin gs associated
tance and salience of news frames, meaning with the messag es rather than the number
the perceived importance given to frames by of times messag e variables occur. Narrative
the audience and the ease of accessibility of approa ches, for instanc e, will concentrate
previous frames by the audience. Framing
on themes and stories within certain texts:
studies have also neglected the processes
for instanc e, Berday es and Berday es (1998)
linking the key variables, meaning that they
analyse d magaz ine articles on highwa y
have focused much on inputs and outputs
inform ation and the world views they
and little on the connections between the
two. Dunega n (1993) calls for the need to express ed, while Kreps (1994) analysed the
explore the possibility that framing may be a narratives of health care experie nces of
way to investigate different modes of cogni- nursing home residen ts in order to identify
tive processing. The pertinent questions sources of satisfaction and dissatisfaction for
here are whethe r audiences adopt media elders in nursing homes , and Waitzkin et al.
frames , and the degree to which the audi- (1995) analyse d major themes in narratives
ences use frames similar to the media regarding ageing and socia l problems in
frames to do their own information process- medica! encoun ters. Still other work, such
ing. Finally, there is a need to look at travel as Altheide's (1996), blends quantitative and
writers and journalists and whether they are qualitative proced ures and measurements by
susceptible to lhe very frames they use to combining traditional objective analyses of
describ e events and issues. messag es with data interpr etation made on
the basis of observ ation. In his work,
Altheid e (1996) combin ed participant obser-
The Use of Framing Analysis vation of electro nic media with analysis of
online messag es in order to understand and
According to Hanson e t al. (1998), textual provide useful inte rpretat ions of the uses
procedures seek to understand relationships and functions of new media techno logy•
This chapte r and the framing analysis it
present the search for the latent
roPºses r\edded in tourism narratives by digms, and th .
ica l and eir Potential to
~0ntent ern textual procedures. For that rea-
l . g on h f tourism socio-cultural c revea! the eth-
lJrJ1v1J1 focus is on t e recurrence o certain marketing and ornponents of
, 0 n. thef ontent insofar as it reveals an needed considerin prornotion is rnuch
;t•pes .0 s~ of cultural beliefs and norms. r:se~rch involvin s~ ~hat current tourisrn
111,plicJt (1987: 57) contended that cul- nes is limited ing its cit. ?sychological theo-
5ehudso; are 'ways a culture thinks out loud understand mass m:d~hty to analyse and
wral te_x s lf, In the case of tourism narra- tourism. As such iated messages of
¡ 1tse · fl different 'frame ' we need to search for a
c1boU hose narratives re ect what we think frameworks that upon wh· h t
ti1·e5- tthe destination, hosts and their reali- cond·1~ o examine our
¡¡t,out well as how our culture and its ide- experience and action Jt1on . and explain
of our choices and h· hl~~eshon the ethics
ti~- .: vieW function and the socio-cultura l our knowledg'e d ig ig t the partiality of
cl09' . the world of the Other. Gergen 35 . an control' (F
't:s~~
1. Id is
267) stated 'the terms by which the
understood are social artifacts,
). In its current state 't . ox, 2000:
exposes a dee fl . . o~nsrn research
i,or · Uy s1·tuat e d m
· t ereh anges Specifically' a ~e~:d~1 d1~c1plline th?ught.
oducts of histonca t ogica cornrn1trnent
~ ong people' . If we accept th: construc- o, or at least a dependence upon the
assump~ion of cultural hornogeneity ~thin
tivist paradigm proposed by Lmcoln and
Guba (1985), then we must assume that the vanous fields of study' (MacCannell
reality is a construction in people's minds.
1989: 2). Therefore, it is only logical ancl
perhaps necessary to question tourism's
Nevertheless, there are multiple and contra-
:ese~rch methodologies; this questioning
dictory constructions provided by a variety
~llummates interpretive approaches, allow-
0¡ inforrnation sources. In the process of mg for further investigation and understand-
deciding which of these sources are 'most ing of individuals' experiences in the context
truthful', individuals tend to look at the truth of their everyday actions and creation of
proposed by those who are most knowl- meanings, particularly mass mediated culti-
edgeable on the topic and seem to com- vated meanings. Ultimately, organizing prin-
mand a bigger consensus (Schwandt, 1998). cipies in mass mediated tourism narratives
In this case, travel writers and joumalists are persistently promote destinations and events
viewed as most knowledgea ble on the topic, within a context that fits the organizing
and therefore should provide an image of ideas of the writer and the audience.
the 'location's reality' . Finally, construc- Correspondingly, the analysis of the factors
tivism partakes of both science and human- that influence this frame persistence is pos-
ism, therefore content methodolog ies owe sible through the use of framing analysis.
much to it, in the sense that it allows for a
merging of science and humanism (Smith,
l988). Analysis used to evaluate written or Framing Perspectives in t~e Context of
spoken records for the occurrence o f spe- Tourism Narrat,ves
~ific categories of events items or behav-
10
urs has been conducted' with a variety of Organizations such as UNESCO pr~~~~~
that further theoretical frameworks be .
;~ics, .such as mock juror deliberation s
orowitz, 1985) and televisio n drama con- duced in order to_inves!i~~: v:!~e~~~~ :
1
ent }~reenberg, 1980). . the socio-cultural l:SPª~ne example of this
mediated messag . t·onal messages of
how trthe ¡context .
of tourism an analys1s of
' . · the promo 1
exp¡ . ave wnters and journalists descnbe, variety is . . ns and hosts. Throug.h the
host: in an~ situate tourism destinations a_nd tourism destinatio rnass med1ated
ntemporary · 1
Patt Provides insight into how discurs1ve power o f co e becorning increasing y
erns
lionsh· serve to describe and define re a-
¡ messages we ~r d distind cultures of
aware of the va~1ous an rocess we are con-
º!1
these ~~ us ~ersus them. Understand ing the world, and in :hge ~pinions about these
crea¡¡ e ationsh1ps, their creation and re- d forrnin
0 structing an
n of the dominant ideology and para-
(T
1 54 c. Alm e ida San tos

cultures. This mass mediated constructio idealized ver sio n of a culture (Ad
n ~f
cultures, along with the increasing acce 198 4).
arns,
ss1-
bility of remote destinations facilitated Morgan and Pritchard (1998) da·
by •
tourism, is transforming traditional cult
ural tha t cultural me anm gs bom frorn tounne .
ct
notions. People from remote areas and pro ces ses pos ses s a breadth of symboli nsrn
cul- srn
tures are increasingly coming into con wid~r tha n the actu al consumptio
tact n of
with one ano the r; ali you have to do is tou nsm pro duc ts and places themselv
look e
around you , and you will see tha t more Identities are cre ate d according to the
and do~~
mo re we are coming into contact with ina nt value systems and meanings. 'Jus
indi- tas
viduals wh o are and look, at least on the tourism sites are associated with "particu
sur- lar
face , different from us. It is no lon values, historical events and feelings
ger ", so
unc om mo n for us to embark on jou values, feelings and events are used to
rneys pro-
tha t take us half-way around the world. mo te suc h sites, reinforcing the dom
And inant
the images we carry with us are increas ideologies' (Morgan and Pritchard, 199
ingly 8:
determined by the mass media. 3). The refo re, wh en an individual's und
Within this environment, tourism has er-
standing of a destination and culture is
recognized the opportunity for its pro lim-
mo - ited , the me dia 's framing can becom
tion and has enlisted the assistance of e the
the main refe ren ce. Considering that med
mass media . Currently, the re are man ia
y coverage of a destination and hosts
examples of this cooperation; in travel pre-
mag- dates actual exp osu re, by the time exp
azines, travel television channels and new osure
s- occurs one already has a dominant fram
pap er travel sections a discourse is taki e on
ng which to rely . No ne the less , a vari
place tha t stresses the need for travel, ety of
and practices con trib ute to this framing of
promises in return, pleasure, relaxation desti-
and nat ions and hos ts. For instance, limi
the development of a culturally respons ted
ive spa ce and res our ces cau se travel writers
self. Van Do orn (1984) argued tha t and
while journalists to fra me ano the r culture
researchers must isolate tourism from or
oth er gro up. Wh en travel writers and joum
sources of social change (such as alists
mass cover a des tina tion the y are give n only
media), it is hardly possible to do so, a
esp e- limited am oun t of spa ce and resource
cially from the standpoint of the tou s to
rist wo rk with; with the se typ es of limitatio
whose only knowledge of the locals com ns it
es is alm ost impossible to clearly define
from the media. Ultimately, the tou a cul-
rist ture or gro up; ins tea d, facts and hard
enters the destination with a frame of selling
refe r- info rma tion are given priority .
ence of locals, wh o combine submissive
-like An oth er com mo n practice is the fre-
attitudes with linguistic skills tha t allow
the m que nt use of simplification to describ
to do their job , 'an d wh o in any cas e do e real-
not ity. Ben net t (19 83) believe s tha t mass
sha tter the meticulously, pre judiced, media
pre- ten d to loo k at the 'small picture ' inst
constructed ima ge of picturesque pov ead of
erty' the 'big pic ture ' sur rou ndi ng an
(van Do orn , 198 4: 77) . When it com event.
es to Th ere is also the sto ry's angle,
tourism , the combination of people, which
ideas requires, am ong other things, that
and images doe s not exist separately travel
from writers and jou ma lists cho ose an ang
the tourist ; inst ead , Uzzell (19 84) arg le aocl
ued intr oduce the des tina tion and its
tha t the y are give n to the tourist in ord ho5ls
er to accordingly. By doi ng this, travel writers
help to cre ate his or her own fantasi es aocl
and jou ma lists often give a subjective trea
me anings. Considering this, Wearing tm~nt
and to a des tina tion and its hosts by igno
We aring (19 96) pro pos ed that the per nng
sonal
and sometimes misleading me anings other alte rna tive s. 'Re por ters can
tha t agree
tourists con struct of the tourist space abo ut the "facts" but still dist ort an eve
be nt by
incl~ded in the pre sen t day ana lyse pursuing one angle and the reby rem
s of ovin~
tou nsm . After ali, tourists ofte n look for the eve nt from the con text in whi
the ch it
culture that the tourism industry has def occurre d , in which it wo uld be mo re
ine d (u\\y
for them rather tha n see k a genuine, underst ood ' (Alt heide, 199 6: 177 ).
less
By using the basic rule s 0 f Í1 ,,~,11 1c11t,,
~ ----==-~----------~15
Framing Analysis

coverage, mass media .with its reappe ar' and be d .


f newsower to frame a g1ven . s1tuation
·on o . papers and ma u_phcated , in other news-
t, ous p framework can frame 1ssues
,nof1 11 •al
d Portugal was ~azmes a~ross the USA.
v soc1 k I d
l
J1 atl, b'ases prior now e ge an expe- insight it prov1·dc os~n mamly due to the
1)
, donQomke
l10~c
I '
(19~ 7 : argued that 'in destmat . ions ex es .mto We 5tern European
1
11cncesj scholarsh1p sugges ts that the reposition th . pbonng_ alternatives that will
pJrticUar. play a central role in shapin g and
'
sea and sun' holida 9:
e1r rand ima f
rom a low-cost
mterna tional cul-
pr,.,ss rn~Yg racial values and attitud es' . For tura! and h •t Y to an
en age attraction.
. forc1n in the case o f th e covera ge of
re1t1
wt~nc~ ~tinations and their people , labels 199:11 feature articles published between
5 . and 2002 were identified Featur
t0L1fl \ describe tourist destin ations and art1cles were selected since their . . . e
11~~ ~ idents imply evalua tions and con- l ff reportí no
sty e o hers greater detall and theref ore ~
[fl~ir Sruch Jabels 'not only place and identify I ch to the
;~e
. -,t
events; they assign events to a con-
. Thereafter the use of the !abe! is likely
r~ve_a s t e tourism desks' approa
s~grnficance of certain themes. Furtherrnore
h I f t·1al contex t sm:e they concentrate on a particular desti~
,ext. th.
Obill·ze 1s w o e re eren nabon they provide specific modes of socio-
'º .
· ·thíl1ali its associated meanm gs and conno -
'
cultural representation. Letters to the editor
11~005 · (Hall et al. , 1978: 19). articles that made reference to Portugal i~
:a
connec tion with other destinations, as well
as articles with fewer than 500 words, were
Case Study: Framing Portugal excluded from the analysis. The 7-year time
frame was selected to trace any eventual
My approach to framing analysis propa ses change s in the newspapers' general focus.
and embraces a sociological perspe ctive Articles in which the words 'Portugal' or
which stresses that tourism narrati ves are 'Portuguese' appear ed along with 'tourism ',
performative, epistemological and not given 'travel' , 'leisure ', 'discovery', 'joumey' or
to objective or value-n eutral depict ion, and, 'vacation' were identified. This data collec-
for those reasons, allow for the identification tion process was done by first using the aca-
and revelation of repres entatio nal dynamics demic universe news database Lexis Nexis,
developed within a domin ant cultural sys- then each newspaper's online database was
tem. In a study of the New York Times , search ed to verify the Lexis Nexis finding s.
Washington Post, Los Angel es Times and Finally, each original printed newspaper's
USA Toda y travel section s the goal was to travel section was found and ali articles were
revea! representational dynam ics in the photoc opied.
Betwe en 1996 and 2002 a total of 45
American coverage of tourism in Portug al
50 as to participate in the debate over news featur e articles were publish ed, and
although this may be perceived as ª. s1:1all
media and tourism (Santo s, 2004) . As such,
1explored the vario us ways in which news- sampl e, it ¡5 representative of the hm1te?
variety of cultural observations. Next. arti-
paper travel articles reprod uce and articu-
cles were analyse d in three stages by three
late local and nation al socio-c ultural
re l't' individual coders . This was don~ to ensure
ª11es. The New York Times , that the frames identified were mdeed per-
Wash·ington Post, Los Angeles Times and
US ceived similarly by more than one coder. 1~
be A Toda y travel sectio ns were chose n t of the analysis process. first. narr~
cause of their status as nation al newsp a- erms . d' ·d II by each coder m
Pers b · tives were read m ivt ua Y .
nat·1 eing acknowledged as setting the their totality for termin ology use, e~surlmg a
onal news media. of the varied termin o ogy.
format . These newsp a- .
Pe rs Pr .d collect ton . f descriptions based on
select f~vi e an approp riate sample of the
Second, a vanety ·gned to each articled'by
o
of • w newsp apers to make regula r use . I gy were ass1 d coders met to 1s-
intern t'10 te rmino o Th'
beca ª nal trave l writers ·' moreo ver,
Use ·t 1·5 individual _c oders. an: description findings,
sarn ! comm on to find article s by the cuss termmology ·¡ descriptions to be
rnage ~nter in a variety of newsp a pers and allowing for s1m1 ar
azines the same frame s are like ly to
r 156
C. Almeida Santos

they locate hosts, writers and reade ?


. d and appropriately labelled. T~is Because mass mediated travel narratives rs.
combme · descnp-
allowed for frequently reappeanng rt d shaped by marketing efforts with the ;;~
· ¡ to be so e mate goal of generating audiences, they ar~
tions based on termino ogy
accordingly from more abstract to m~re sustained by a greater freedom to igno
specific descriptions. By developing descrt- questions pertine_nt to is~ues of inequaliu:~
tions and considering theme frequen~y' re a- and injustice, wh1ch I beheve are important
tionships and differences in frammg are when it comes to safeguarding cultural iden-
revealed and analytic focused frameworks tity. As Turner and Bruner (1986: 144)
are developed. . argued, 'narratives are not only structures of
While framing analysis, with the aid of meaning but structures of power'.
textual procedures, allows for the id~ntifica- Given the exploratory nature of this
tion of frames, in itself it does httle to research, as well as the limited literature on
explain the significance of the findings. !h_e the use of mediated messages of tourism
strength of framing theory and analys1s 1s
destinations, much of the basis for my dis-
that it demands that findings be discussed
cussion and interpretation of the findings
within the theoretically sound context it pro-
arose from my belief that American travel
vides; and, indeed, this can occur by simply
writers and journalists mediate the socio-
taking one's distance to one's own field.
cultural and political relationship between
With insufficient theoretical discussion of
their findings researchers might end up with the USA and host countries by promoting
just descriptive accounts, thus there is need American beliefs, priorities and perspec-
to incorporate a strong theoretical frame- tives. Ultimately, my findings allowed me to
work and discussion to better understand discuss how, by forcing destinations into the
how, in this particular case study, tourism context of the reader, the reader is pre-
destinations are represented and why they sented with his or her own views (Santos,
are represented in the ways they are. 2004). For that reason, we must continue to
Therefore, armed with analytic focused reflect upon methods that bring tourism nar-
frameworks, and an analysis of the relation- ratives into a frame of analysis that will ulti-
ships and differences in framing, I was then mately show its representations as
able to explore the ways in which the iden- negotiated, constructed and partía! (Clifford,
tified narratives reproduced and articulated 1986; Street, 1996).
local and national socio-cultural realities, as
well as where they located the writer and
reader. lssues of Validity and Values
This process of contextualizing findings
can only occur when the theoretical frame- In view of the fact that I discuss how the
w?rk, as well as the research goal, is kept in basis for my research evolved from my
mmd. Since the goal of my study was cen- beliefs regarding the creation process of
tre? on being able to provide a connecting ~ourism narratives, it is only necessary that 1
po1_nt where news media, tourism and mar- introduce a discussion regarding issues of
keting meet and interconnect in order to
validity and values in framing research. As a
revea! socio-cultural relationships I
'd d b ' was researcher, I believe that the question is not
gu1 ~ , Y a necessity to investigate mass
so much whether validity is important in the
~ed1a s capacity to address critica! public
field of qualitative tourism research, but,
issue~; the exploratory nature of this stud
and its methodology allowed me to d . y r~th~r, whether that validity is situated
th t UI . o JUSt withm qualitative research or is a remnant of
~ . hmately, framing analysis relies not
on y on t~xtual procedures but also o quantitative tourism research. Kincheloe
need contmuously to ask wh d . n a and Melaren (1998: 287) maintain that
pen? And, so what? Wh a:e oes it hap- validity 'reflects a concern for acceptance
sages important? What d~ th these mes- within a positivist concept of research rigor· ·
our society and med· . ey say about A positivist rigour, therefore, should not be
ia prachces? Where do
forced int o qua¡·1tative . wor k , who,s"(
Framing Analysis

157

h s' preoccupation is with the tradi-


given description' As .
researc ~:ería utilized in order to evaluate (1998: 24) rern· d. Denzm and Lincoln
uo11al en ret qualitative research problems. m us 'A
filtered through th .
' ny gaze 1s always
a!ld ¡nterP d·t· 1 ·tena 11zed to
· ut·1· 1
II the tra 11ona en
After ª v~lidity and adequacy were formu-
asse55 d essentially owned by positivism,
are no objective' ob~:~
der, social class r: ensesdof language, gen-
a~ ethnicity. There
tions socially situ t d _ahons, only observa-
lat~~hªI'or centuries has justified the use of observer and thª e bm the ~orlds of the
wh1 ·t ti·ve work (Altheide and Johnson ' tourism resea h e o served · Q ua¡·t1 at·1ve
quantl a le re ers rnust continue to strug-
199~~ such, the call for the approach to g to derno~strate how qualitative work
accesses mulbple tourisrn realities , hurnan
·d·ty should be replaced with a concern m . d.
eanmg~ an mteractions from an insider' s
vaht~stworthiness in one's work. This trust-
perspectiv~. Kuhn (1970) and Toulmin
for rthiness can be accomplished through (1972) beheve that research is conducted
woth the use of 'credibility of portrayals of from within a certain global perspective or
bo structed realities' and 'anticipatory world view which shapes the process of
concommodation ' , meamng · the understand-
research itself; meaning, 'the rnind of the
~cg that everyday situations cannot easily be
1 observer has an inherent and active role in
~udied through the application of general- the process of knowing' (Pearce et al.,
~zations, but rather require accommodation 1982: 22). And, while a positivist notion
to the situation (Kincheloe and Melaren, insists on research as a 'value free ' activity,
1998: 288). The problem exists, however, others suggest that it cannot easily be sepa-
in deciding how to prove a document' s rated from a set of values that domínate a
authenticity. Throughout history numerous culture or an individual (Longino, 1990).
falsifications have been masterminded by Furthermore, sorne have begun to address
individuals in order to appropriate money the importance of making the researcher's
from the social sciences (Berg, 1998). personal point of view known to the reader
Therefore, the notion of authenticity and and how these same preconceptions actu-
reality, which are consequently intercon- ally work to shape the nature of the
nected, must be taken into consideration. research (Creswell, 1998).
An authentic document can 'produce' reality
just as muchas it can 'produce' supposition.
The proof of reality líes not only within the Conclusion
document itself but also with the intentions
and readings of ' investigators, researchers Mass mediated tourism narratives represent
and the audience. 'The qualitative cultural producís in which local,_~ationa_l and
researcher studies social action and cultural international ideologies, trad1tions, m_flu-
ences trends and experiences are art1cu-
sensitivity situated in time and place; the
lated,' produced and negotia!ed by
move to generalize in the traditional sense is ·ve tourists. These narratives are
neither warranted nor particularly desirable' prospect1 d .d t'ty
·t f knowledge production an 1 en I
(Lindlof, 1995: 238). Ultimately, qualitative s1 es o . As cultural commod't' I ies
these
research is a process in the sense that the forma t10ns. ¡ r 1
t . , f n arratives revea! local, regiona ' llna ionsa
o_un_sm researcher approaches issues rom . ns as we as .sy -
d internationa1 concer '
~ithin a set of ideas, a framework, and an an f ntation and constructlon,d ·
interpretive community and as such, its tems O. represe t with transnational tren s m
Work must be constantl~ reviewed and con- which mtersec d1·a's tendencies to
. nd mass me ¡
ternplated. tounsm a fl t and construct comp ex
Therefore issues of validity may shift both shape, re ec 1·t· s can sometimes be
. . These rea I ie 1
' more importantly, appro-
acc. ord'1ngly and reahties. . ut awareness of the loca,
constructed w1th~ al and in the process
pna1_tely. According to Janesick (1998: SO),
va 1dity · h t do regional and na~1on tor and the tourist
With m _qualitative research _as 0 place the trave_ 1sec olitical and cultural
Wh descnption and explanatton, and ·de the socia ' p
OUtSI
ether or not a given explanation fits ª
c. Almeida Santos
158

ologies tr~nsmitte? by them are ali impor-


ramifications of tourism. It is here that fram-
tant quesbons. Ulbmately, I am interested.
ing analysis can contribute the most. Lea
(1988: 2) argues that, 'there is no other knowing how touri~t destinations, even:
international trading activity which involves and issues are or~arnzed and r:nade sense of
such critical interplay among economic, by media profess1onals. Frammg is particu-
political, environmental, and social elements larly useful because it allows me to examin
as tourism'. Hence, due to its great influ- the available verbal an? visual symboli~
ence, it is important that we look at how the instruments used by media, as well as con-
mass media construct, describe and locate nect the private interests, culture, media
different populations, ethnic groups and production practices and more in order to
nations, and how they choose to communi- understand the socio-cultural apparatus
cate those powerful cultural justifications behind them. As Lutz and Collins (1993: 3)
and representations {i.e. framing). Ulti- in their work Reading Nationa /
mately, news media coverage of tourism, Geographic, demonstrate: 'representa-
and its discourse, is not only universal, it is tions... are never irrelevant, never uncon-
often unquestioned and presupposed. nected to the world of actual social
The literature on framing asserts that relations'. While news media are often seen
media create frames about issues. These as straightforward evidence of the world
frames become the way the public 'knows' news media coverage reflects as much about
the information. Therefore, by using fram- whom it is writing about as it reflects about
ing analysis to look at issues of tourism des- who is writing it and to whom it is being
tinations and hosts, we are able to identify written. American travel narratives repre-
these frames. In addition, how the frames sent American desires, fears and special
define the situations and the people involved interests more than they reflect the desires
in them, how production practices may fears and special interests of those bein~
contribute to them, and what are the ide- covered (Santos, 2004).

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