EMPLOYABILTY SKILLS

COMMUNICATION SKILLS

MULTIPLE CHOICE QUESTIONS

1) What is the purpose of Communication?
a) Inform
b) Influence (get someone to do something you want)
c) Share thoughts, ideas, feelings
d) All of the above
2) Which of the following method is used to receive information from the sender?
a) Listening
b) Speaking
c) Telling
d) Writing
3) By which action can a sender send his or her messages?
a) Listening
b) Speaking
c) Sleeping
d) None of the above
Match the following

Types of communication
Verbal
Oral or spoken – Communication which involves talking , e.g.- face -to-face conversation,
group discussion, public speeches , classroom teaching, Talking on a phone etc.
Written communication – communication which involves written words or typed words. For
e.g. letters, notes, SMS, email, printed books and newspapers etc.
Non- Verbal – Exchanging information without words.

Multiple Choice Questions

1) Choose the correct example of oral communication.
a) Reports
b) Newspapers
c) Face-to-Face conversation
d) Notes
2) What are the words we should use when we communicate verbally?
a) Use straight words
b) Use simple words
c) Use precise words
d) Use fixed words
3) Why do we send emails?
a) To communicate information
b) To share documents and files
 c) To talk to each other
d) Both a) and b)
4) Which of these is a positive (good) facial expression?
a) Staring hard
b) Nodding while listening
c) Wrinkled forehead
d) Looking away from the speaker
5) What does an upright (straight) body posture convey or show?
a) Shyness
b) Fear
c) Confidence
d) Intelligence
6) Which of these is not an appropriate non-verbal communication at work?
a) Putting arm around a coworker’s shoulder
b) Shaking hands firmly
c) Looking at the speaker with a smile
d) Standing with an upright posture
ENTREPRENEURSHIP SKILLS

Entrepreneur
An entrepreneur is a person who tries to meet needs of a customer through new ideas or ways
of doing business and makes profit in return.

Entrepreneurship
Entrepreneurship is a process of developing a business plan, launching and running a
business using innovation to meet customer needs and to make a profit.

Types of Business Activities

The three different types of business activities are as follows:

Manufacturing Business -
A manufacturing business is one that converts raw material(s) into finished product(s) to
meet the demands of the customer. In this form of business, the finished product can be
directly sold to the customer. For Example-
Kartik has a factory that produces purified packaged drinking water.
Trading Business
A trading business does not manufacture a good or product but only facilitates the act of
bringing the finished goods from the manufacturing unit to the buyer or customer (who is
ready to pay for the produced good) as shown in Figure 4.2. For example, Gupta Pharmacy
sells medicines produced or manufactured by different pharmaceutical companies. Gupta
pharmacy is a trading business.

Services Business
Any business activity that is intangible, which cannot be seen and felt, but is for the benefit of
a buyer is called a service. Services do not have a fixed time and it is flexible as per the
demands of the customers. Services do not even need a shop to sell their products. Amar is a
painting contractor.

A. State whether the following statements are True or False

(a) An entrepreneur runs a business to only make profits. False
(b) Entrepreneurship and business are exactly the same thing. False
(c) In service business activity, the services are intangible and cannot be felt or seen. True
(d) In manufacturing business activity, an entrepreneur makes the product. True

GREEN SKILLS
1) Which of the following actions would not help a green agriculture sector?
a) Using chemical fertilizers
b) Using organic manure
c) Growing vegetables using vermicompost
d) Buying or selling organic potatoes

2) Which of the following action will promote green economy?

a) Use of non-renewable resources
b) Sustainable development
c) Social protection
d) Creating jobs
 3) The term ____________ was first coined in a 1989 report for the Government of the
United Kingdom by a group of leading environmental economists, titled “Blueprint
for a Green Economy”.
a) Green Environment
b) Green Economy
c) Green Earth
d) None of the Above

4) This is a cycle in nature where food is produced by green plants; plants are consumed
by plant-eating animals(herbivores); herbivores may get eaten by flesh-eating
animals(carnivores); dead plants and animals are decomposed by decomposers into
soil which in-turn feeds plants.
a) Environmental chain
b) Food Chain
c) Green Chain
d) None of the above

5) All the living organisms in a particular area and no-living environment with which the
organisms interact, such as air, mineral, soil, water and sunlight, together form an
____________.
a) Ecosystem
b) Nature System
c) Earth System
d) None of the above

Subjective questions
1. List all sectors of the green economy that affect your daily life.
Ans) Sectors of Green Economy.

a) Agriculture
b) Energy Resources
c) Transport
d) Water management
e) Waste management
f) Construction
g) Fisheries
h) Forestry
i) Tourism
2. What is a green economy?
Ans)
A green economy is one which promotes development while making sure that the
environment is protected. The term ‘Green Economy’ was first coined in a 1989 report
for the Government of the United Kingdom by a group of leading environmental
economists, titled “Blueprint for a Green Economy”.

3. What is sustainable development?

Ans)
Sustainable means what is good for the economy as well as the future of the
environment. For example, natural farming without using chemical fertilisers which
permanently harm the soil.