Chrisa Stefanoudaki is an experienced customer service professional with over 10 years of experience in various customer-facing roles. She has a proven track record of delivering excellent customer service and resolving issues. Her skills include effective communication, problem-solving, building relationships, and data analysis to improve customer experience. She is also experienced in personal styling, fashion, and event planning.
Chrisa Stefanoudaki is an experienced customer service professional with over 10 years of experience in various customer-facing roles. She has a proven track record of delivering excellent customer service and resolving issues. Her skills include effective communication, problem-solving, building relationships, and data analysis to improve customer experience. She is also experienced in personal styling, fashion, and event planning.
Chrisa Stefanoudaki is an experienced customer service professional with over 10 years of experience in various customer-facing roles. She has a proven track record of delivering excellent customer service and resolving issues. Her skills include effective communication, problem-solving, building relationships, and data analysis to improve customer experience. She is also experienced in personal styling, fashion, and event planning.
Customer Service xrisa.steffox@gmail.com Address Anoiksis 15, Heraklion, Crete, 71414 , Experienced customer service professional with a passion for delivering Greece excellent service and resolving customer issues. Skilled in effective Phone +306947360277 communication, problem-solving, and building lasting relationships to drive Date of birth customer satisfaction and loyalty. Sep 10, 1983 Nationality Greek
Experience
Heraklion Customer Service Team Leader
Jul 2012 - Jun 2021 Ministry of Education Greece • Led a customer service team of 10 members to achieve a 95% customer satisfaction rating. • Developed and implemented training programs resulting in a 20% increase in employee productivity. • Utilized data analysis to identify trends and improve overall customer experience. • Resolved escalated customer issues with 100% accuracy and within company guidelines.
Rethimnon Personal Shopper
Apr 2003 - May 2006 Zoe's for all • Extensive experience curating personalized shopping experiences for a diverse range of clients. • Proven track record of exceeding client expectations and delivering high-quality, fashion- forward wardrobe options. • Strong expertise in trend forecasting, brand awareness, and product knowledge to provide tailored shopping recommendations. • Ability to build lasting relationships with clients and provide excellent customer service throughout the entire shopping process.
Heraklion Personal Stylist
Nov 2019 - Sep 2021 Self Employed • Provided personalized styling consultations to clients, helping them enhance their overall wardrobe and style. • Conducted wardrobe edits and organization to streamline clients' closets and maximize their existing clothing options. • Stayed up to date with fashion trends, attending fashion shows and industry events to offer clients the latest style insights.
Heraklion Elementary School Teacher
Oct 2006 - Jun 2012 Ministry of Education • Proficient in facilitating a positive and inclusive classroom environment for optimal learning. • Skilled in designing and implementing engaging lesson plans to cater to diverse student needs. • Demonstrated ability to effectively communicate and collaborate with students, parents, and colleagues.
Larisa, Rethimnon Wedding- Event Planner
May 2020 - Jul 2023 Starlight Events • Planned and executed successful weddings and events for clients, ensuring seamless logistics and memorable experiences. • Collaborated with vendors and negotiated contracts to meet client budgets and preferences. • Developed creative event concepts and themes, incorporating unique elements to personalize each occasion.
Heraklion Freelance Writer
Dec 2018 - Present Self Employed Writing kids' books and a fantasy novel in progress
Education
Rethimnon Bachelor's Degree in Primary Education
2001 - 2006 University of Crete
Athens Fashion Styling
2003 - 2005 Veloudakis Fashion School
Los Angeles Personal Styling
2018 - 2020 School of Style
New York Fashion as Design
Aug 2023 - Nov 2023 MoMa
Coursera Teamwork Skills: Communicating Effectively in Groups
Nov 2023 - Dec 2023 University of Colorado Boulder
Coursera Emotional Intelligence: Cultivating Immensely Human Interactions
Nov 2023 - Nov 2023 University of Michigan
Skills Languages
Fashion Organization Communication Customer Service English
Advanced. University of Cambridge Trend forecasting Styling Problem-solving Multitasking
(Contemporary French and Francophone Cultures 27) Edward Welch, Joseph McGonagle - Contesting Views - The Visual Economy of France and Algeria-Liverpool University Press (2013)