Change Change Descripti Date

No. Type No. Type on Identified Status Priority Assigned

1 Product 1 Product Not responding
########
to on/off
Open Critical Paul P.
2 Product 2 Product Color should########
be green Work in Progress
Critical Jamie C.
3 Product 3 Product Add volume########
dial Closed High Loretta J.

Change Change Descripti Date

4 Team No. Type No. Type on Identified Status
5 Other 1 Product 1 Product Not responding
########
to on/off
Open
2 Product 2 Product Color should########
be green Work in Progress
3 Product 3 Product Add volume########
dial Closed
4 Team 4 Team Replace sick########
dev team Late
member

Change Change
5 Other 5 Other No. Type No.
1 Product 1
2 Product 2
3 Product 3
4 Team 4
5 Other 5

Change Change Descripti Date

No. Type No. Type on Identified Status Priority Assigned
1 Product 1 Product Not responding
########
to on/off
Open Critical Paul P.
2 Product 2 Product Color should########
be green Work in Progress
Critical Jamie C.
3 Product 3 Product Add volume########
dial Closed High Loretta J.

Change Change Descripti Date

4 Team No. Type No. Type on Identified Status
5 Other 1 Product 1 Product Not responding
########
to on/off
Open
2 Product 2 Product Color should########
be green Work in Progress
3 Product 3 Product Add volume########
dial Closed
4 Team 4 Team Replace sick########
dev team Late
member

Change Change
5 Other 5 Other No. Type No.
1 Product 1
2 Product 2
3 Product 3
4 Team 4
5 Other 5
Expected Date Escalatio Date
Resolutio Work n Work Comment
n Action Impact Begins Required Resolved Signoff s
One week TroubleshootScopeand impliment
########
solution
Y ######## PM Good job, team!
One week Add new color
Schedule
to production
######## N
One week Design, implement
Scheduleand########
test N
Expected Date Escalatio Date
Resolutio Work n Work Comment
Priority Assigned n Action Impact Begins Required Resolved Signoff s
Critical Paul P. One week Troubleshoot Scope
and impliment
########solution
Y ######## PM Good job, team!
Critical Jamie C. One week Add new color Schedule
to production
######## N
High Loretta J. One week Design, implement
Scheduleand########
test N
Medium Kate F. Three daysCall HR Resources ######## N
Expected Date
Descripti Date Resolutio Work
Type on Identified Status Priority Assigned n Action Impact Begins
Product Not responding########
to on/off
Open Critical Paul P. One week Troubleshoot Scope
and impliment
########
solution
Product Color should########
be green Work in Progress
Critical Jamie C. One week Add new color Schedule
to production
########
Product Add volume########
dial Closed High Loretta J. One week Design, implement
Scheduleand########
test
Team Replace sick########
dev team Late
member Medium Kate F. Three daysCall HR Resources ########
Other Shift resources
########
for vacation
Combined Low Juliet M. Two weeksCall HR Resources ########

Expected Date Escalatio Date

Resolutio Work n Work Comment
n Action Impact Begins Required Resolved Signoff s
One week Troubleshoot
Scope
and impliment
########
solution
Y ######## PM Good job, team!
One week Add new color
Schedule
to production
######## N
One week Design, implement
Scheduleand########
test N
Expected Date Escalatio Date
Resolutio Work n Work Comment
Priority Assigned n Action Impact Begins Required Resolved Signoff s
Critical Paul P. One week Troubleshoot Scope
and impliment
########solution
Y ######## PM Good job, team!
Critical Jamie C. One week Add new color Schedule
to production
######## N
High Loretta J. One week Design, implement
Scheduleand########
test N
Medium Kate F. Three daysCall HR Resources ######## N
Expected Date
Descripti Date Resolutio Work
Type on Identified Status Priority Assigned n Action Impact Begins
Product Not responding########
to on/off
Open Critical Paul P. One week Troubleshoot
Scope
and impliment
########
solution
Product Color should########
be green Work in Progress
Critical Jamie C. One week Add new color Schedule
to production
########
Product Add volume########
dial Closed High Loretta J. One week Design, implement
Scheduleand########
test
Team Replace sick########
dev team Late
member Medium Kate F. Three daysCall HR Resources ########
Other Shift resources
########
for vacation
Combined Low Juliet M. Two weeksCall HR Resources ########
Good job, team!

Escalatio Date
n Work Comment
Required Resolved Signoff s
Y ######## PM Good job, team!
N
N
N
N

Change Change Descripti Date

No. Type No. Type on Identified
1 Product 1 Product Not responding
########
to on/off
2 Product 2 Product Color should########
be green
3 Product 3 Product Add volume########
dial

Change Change
4 Team No. Type No. Type
5 Other 1 Product 1 Product
2 Product 2 Product
3 Product 3 Product
4 Team 4 Team

5 Other 5 Other
Good job, team!

Escalatio Date
n Work Comment
Required Resolved Signoff s
Y ######## PM Good job, team!
N
N
N
N

Change Change Descripti Date

No. Type No. Type on Identified
1 Product 1 Product Not responding
########
to on/off
2 Product 2 Product Color should########
be green
3 Product 3 Product Add volume########
dial

Change Change
4 Team No. Type No. Type
5 Other 1 Product 1 Product
2 Product 2 Product
3 Product 3 Product
4 Team 4 Team

5 Other 5 Other
 Expected Date Escalatio Date
Resolutio Work n Work
Status Priority Assigned n Action Impact Begins Required Resolved Signoff
Open Critical Paul P. One week TroubleshootScopeand impliment
########
solution
Y ######## PM
Work in Progress
Critical Jamie C. One week Add new color Schedule
to production
######## N
Closed High Loretta J. One week Design, implement
Scheduleand########
test N
Expected Date Escalatio
Descripti Date Resolutio Work n
on Identified Status Priority Assigned n Action Impact Begins Required
Not responding
########
to on/off
Open Critical Paul P. One week Troubleshoot Scope
and impliment
########solution
Y
Color should########
be green Work in Progress
Critical Jamie C. One week Add new color Schedule
to production
######## N
Add volume########
dial Closed High Loretta J. One week Design, implement
Scheduleand########
test N
Replace sick########
dev team Late
member Medium Kate F. Three daysCall HR Resources ######## N
Expected
Change Change Descripti Date Resolutio
No. Type No. Type on Identified Status Priority Assigned n
1 Product 1 Product Not responding########
to on/off
Open Critical Paul P. One week
2 Product 2 Product Color should########
be green Work in Progress
Critical Jamie C. One week
3 Product 3 Product Add volume########
dial Closed High Loretta J. One week
4 Team 4 Team Replace sick########
dev team Late
member Medium Kate F. Three days
 Expected Date Escalatio Date
Resolutio Work n Work
Status Priority Assigned n Action Impact Begins Required Resolved Signoff
Open Critical Paul P. One week TroubleshootScopeand impliment
########
solution
Y ######## PM
Work in Progress
Critical Jamie C. One week Add new color Schedule
to production
######## N
Closed High Loretta J. One week Design, implement
Scheduleand########
test N
Expected Date Escalatio
Descripti Date Resolutio Work n
on Identified Status Priority Assigned n Action Impact Begins Required
Not responding
########
to on/off
Open Critical Paul P. One week Troubleshoot Scope
and impliment
########solution
Y
Color should########
be green Work in Progress
Critical Jamie C. One week Add new color Schedule
to production
######## N
Add volume########
dial Closed High Loretta J. One week Design, implement
Scheduleand########
test N
Replace sick########
dev team Late
member Medium Kate F. Three daysCall HR Resources ######## N
Expected
Change Change Descripti Date Resolutio
No. Type No. Type on Identified Status Priority Assigned n
1 Product 1 Product Not responding########
to on/off
Open Critical Paul P. One week
2 Product 2 Product Color should########
be green Work in Progress
Critical Jamie C. One week
3 Product 3 Product Add volume########
dial Closed High Loretta J. One week
4 Team 4 Team Replace sick########
dev team Late
member Medium Kate F. Three days
5 Other 5 Other Shift resources
########
for vacation
Combined Low Juliet M. Two weeks
Comment
s
Good job, team!

Date
Work Comment
Resolved Signoff s
######## PM Good job, team!

Date Escalatio Date

Work n Work Comment
Action Impact Begins Required Resolved Signoff s
Troubleshoot
Scope
and impliment
########
solution
Y ######## PM Good job, team!
Add new color
Schedule
to production
######## N
Design, implement
Scheduleand########
test N
Call HR Resources ######## N
Comment
s
Good job, team!

Date
Work Comment
Resolved Signoff s
######## PM Good job, team!

Date Escalatio Date

Work n Work Comment
Action Impact Begins Required Resolved Signoff s
Troubleshoot
Scope
and impliment
########
solution
Y ######## PM Good job, team!
Add new color
Schedule
to production
######## N
Design, implement
Scheduleand########
test N
Call HR Resources ######## N
Call HR Resources ######## N