Hello everyone, and welcome to housekeeping operations. Let me first define what housekeeping is.

 The word “Housekeeping” refers to the upkeep and maintenance cleanliness and in order
in a house or lodging establishment

 Housekeeping is an operational department in a hotel, which is responsible for cleanliness,

maintenance, aesthetic upkeep of rooms, public area, back area and surroundings

- means performing all the duties towards sweeping, polishing, vacuuming, maintaining
orderliness, and removing waste materials (e.g., paper, cardboard) and other fire hazards free
from Hotel & property. In case of hotels, the housekeeping responsibilities include maintaining
the Hotel to the best possible state in terms of cleanliness and keeping it at a highly desirable
ambiance.

 The housekeeping department is responsible for ensuring that the facility is clean, safe,
and comfortable for guests to stay in. This involves a range of activities, including cleaning
and maintenance of guest rooms, public areas, and managing guest complaints.

A housekeeper is one who is responsible for administering housekeeping maintenance and ensuring that
everything is in order. The housekeeper sees to it that all guests are comfortable, safe and protected
from disease-causing bacteria are responsible for cleaning and reporting any safety hazards to the
homeowner or manager in charge. They must complete tasks like vacuuming, sweeping, emptying trash
cans, dusting shelves, cleaning windows, and mopping floors. Some Housekeepers change linens, wash
dishes, and do light ironing and laundry.

Housekeeping has two types here; the first is

• DOMESTIC HOUSEKEEPING refers to housekeeping maintenance in a house. It covers bedrooms,

kitchen, dining, receiving area, grounds and the surrounding areas within the house.

. Domestic housekeeping or residential housekeeping tumutukoy sa pagpapanatili ng

housekeeping sa isang bahay. commonly known as housework, cleaning the living room, kitchen,
bedrooms, bathrooms, and other parts of the house is included.

• INSTITUTIONAL HOUSEKEEPING applies to housekeeping maintenance in commercial lodging

establishments like hotels, resorts, motels and inns. these housekeepers may be responsible for
disinfecting and keeping the business up to health and safety standards IN establishment
like hotel resor

institutional housekeeping usually covers the Offices

following areas: Windows
Guest rooms Stores, concessionaires
Hallways and corridors Grounds
Lobby Linen and laundry area
Public areas and restaurants