น.ส.

ชนาภา ชมขุนทด 64101010619

The Johari Window

The Johari window model is used to enhance the individual’s perception of others.
This model is based on two ideas-trust can be acquired by revealing information about you
to others and learning about yourselves from their feedback.
It is a self-awareness tool that helps us understand the differences between how
people see us and how we see ourselves. The model provides a simple visual reference for
examining your personality and improving understanding between individuals.

1. Self awareness
Self-awareness is the ability to look inward, think deeply about your behavior, and consider
how it aligns with your moral standards and values.
Self-awareness is one of the most important elements of emotional intelligence. It gives
you the ability to understand and control your own emotions and actions, and it helps you
understand how these affect the emotions and actions of others.
There are two kinds of self-awareness.
1. Private self-awareness: being able to notice and reflect on one’s internal state.
It represents how clearly, we see our values, passions, aspirations, fit with our environment,
reactions (including thoughts, feelings, behaviors, strengths, and weaknesses), and impact on
others.
2. Public self-awareness: being aware of how we can appear to others.
To understand how other people view us in terms of those same factors listed above. We are
more likely to adhere to social norms and behave in socially acceptable ways.

2. The Johari window model

History
American psychologists Joseph Luft and Harry Ingham devised the Johari window
model in 1955 while researching group dynamics at the University of California, Los Angeles.
They discovered that there was a disparity between how people thought others perceived
them and how other people perceived them. They realized that the disparity was because
people do not know themselves well and find it difficult to accurately assess what
components of their personality are known to others.
As a result, Luft and Ingham devised a self-awareness feedback loop tool so that
 น.ส. ชนาภา ชมขุนทด 64101010619

group interactions could become more efficient. They named this tool the Johari Window,
combining the first part of both of their first names (Joseph and Harry = Johari).
The four quadrants of the Johari window
The sections that comprise the window are the four quadrants: Open Area, Blind self,
Hidden Area, and Unknown Area.
1. Open self / open area: Known to Others and Known to Self
Information about the person’s attitudes, behavior, emotions, feelings, skills, and views
will be known by the person as well as by others. This is the area where all the
communications occur, and the larger the arena becomes, the more effective and dynamic
the relationship will be.
2. Blind self / blind spot: Know to Others and Not Known to Self
Information about yourselves that others know in a group, but you will be unaware of
it. Others may interpret you differently than you expect. In the Blind self, we are more likely
to unknowingly hurt other people and do things they do not like.
3. Hidden area / façade: Know to Others and Known to Self
Information that is known to you but will be kept unknown from others. This can be
any personal information that you feel reluctant to reveal. Includes feelings, past experiences,
fears, secrets, etc. We keep our feelings and information as private as it affects relationships.
4. Unknown area: Not Known to Others and Not Know to Self
Information that you and others are not aware of. Includes the information, feelings,
capabilities, talents, etc. This can be due to traumatic past experiences or events that have
been unknown for a lifetime. The individual will be unaware until we discover our hidden
qualities and capabilities.
The purpose of the Johari window
When combined, the four quadrants give someone a comprehensive understanding
of themselves and how people perceive them. Luft and Ingham believed that the more
characteristics were in the ‘open area’ quadrant, the better group dynamics would be. They
aim to increase the size of that space, effective communication and cooperation are
required which enables more efficient inter-group development.
 น.ส. ชนาภา ชมขุนทด 64101010619

How to increase the size of Open area (Quadrant 1)

“Feedback solicitation” is a process which occurs by understanding and listening to
the feedback of another person. Through, this method the Open area can be increased
horizontally.
Quadrant 2 (Blind self) is reduced by accepting comments that others tell us. Because
that is something that we do not perceive but others see. If we accept those words, it expands
to the Quadrant 1 (Open self) because we already know it.
Quadrant 3 (Hidden area) is reduced through our courage to reveal ourselves.
Accept the disadvantages that have occurred to ourselves and tell others to perceive that.
Quadrant 4 (Unknown area) is reduced by looking for ways to break out of your comfort
zone. Taking on new challenges, testing your limits, and being open to new experiences can
help you learn more about your skills and abilities.
Drawbacks of the Johari Window
- Some things are best not communicated with others, such as societally unacceptable
attitudes or things that may endanger us.
- People may pass on the information they received further than they desire or use it
negatively.
- For someone to hear the negative traits that others think about them can be difficult
and could do more harm than good.
- The feedback may lead to a self-fulfilling prophecy. As such, if someone learns that
other people see them as lazy, they might internalize that and become lazy.

อ้างอิง
https://www.mindtools.com/awe5sru/developing-self-awareness
https://www.mindtools.com/au7v71d/the-johari-window
https://thedecisionlab.com/reference-guide/psychology/johari-window
https://becommon.co/life/heart-johari-window/
https://www.brandthink.me/content/the-johari-window-model
https://www.tsw.co.uk/blog/leadership-and-management/the-johari-window/#table-of-content-5
https://www.selfawareness.org.uk/2022/09/25/understanding-the-johari-window-model/
https://www.betterup.com/blog/what-is-self-
awareness#:~:text=Psychologists%20Shelley%20Duval%20and%20Robert,align%20with%20your%2
0internal%20standards.