AMAN GOEL

Manager, WheelsEye Technology

SUMMARY CONTACT DETAILS

An enthusiastic and self-driven individual experienced in formulating
strategies and processes for business expansion. Having worked at a startup amangoel8909@gmail.com
environment, I have gained the exposure of working and coordinating with
multiple teams including business development, sales, operations,Analytics (+91) 8909988750
and product. I also have a knack for faster and efficient creation and
execution of business processes. 31, Meera Enclave, Garh
Road, Meerut 250004 (UP)

PROFESSIONAL EXPERIENCE linkedin.com/in/aman-

goel-10b93113a/
WheelsEye Technology India Pvt. Ltd.
Strategy Manager – Customer Retention (Jan 2021–Present) SKILLSET
• Leading an in-house team of 200 tele-sales and support executives • Business Launch and Expansion
• Partners with internal team members to develop and execute the • Business Strategy and Execution
revenue growth management strategies in order to drive topline and • Process Improvement and
bottom line growth Optimization
• Responsible for devising a strategy to increase customer retention by: • Translate data into Objectives
• Highly analytical and work with large and multiple data sets • Sales and Business Development
• Analyzing negative funnel to identify and resolve key issues such • Customer Relationship and
Service Management
as product pricing and customer experience
• Reporting and Analytics
• Streamlining retention journey through increased calling via
• Team Building
WhatsApp and IVR calls and Automation for the same
• Negotiation
• Achievement – Helped increase retention from 65% to 80% • MS-Office – Word, PowerPoint,
• Achievement – Helped to increase Average Price per Renewal Excel
• MySQL (Beginner)
• Ensuringregular governanceon 80% Retention Journey and maintaining Self
driven Deltas and Manual Intervention deltas.
• Othertasksinclude Month on Month Targets Achievement and MOM Team
Planning for execution EDUCATION
• Increased Revenue: Multi year Sale, GST Over above increase 18% B.Tech (Electronics and
Price
Communication Engineering)
2014–2018
Asst. Manager – Training and Sales Operations (May 2020–Dec 2020) Jaypee Institute of Information
Technology, Noida
• Responsible for training the sales team through video content, live
CGPA: 6.4
training sessions, documents, etc.
• Achievement – Conducted training sessions for ~2,000 Senior Secondary (CBSE)
sales executives in one day, a landmark achieved by 2013–2014
WheelsEye Dewan Public School, Meerut
• Provided support to the pan India sales team including technical Percentage: 84%
support, cross-team communication, and process and policy guidance
Secondary (CBSE)
2011–2012
Dewan Public School,Meerut
CGPA: 10
 AMAN GOEL
Manager, WheelsEye Technology

Management Trainee – Hiring and Payroll Management EXTRA CURRICULAR

(Sep 2019–Apr 2020) • President, The Thespian Circle
– Theatre Club of JIIT (tasks
• Ensuring right team is in place through recruitment, on-boarding involved budget allocation,
and mentoring handling promotions, scripting
• Managed ~18 different third-party vendors for hiring and and role allotment)
employee onboarding, striving to achieve maximum joining in a • Member, Management
month Committee at Jaypee
• Achievement – Onboarded 805 sales executives in a month Model United Nations
• Managed the payroll/salary disbursement of sales teams by • Member, External Affairs
plugging gaps/loopholes in the attendance policy and automation at Jaypee Youth Club
through Product
Management Trainee – PAN India Business Launch (Dec 2018–Aug 2019) HOBBIES
• Launched WheelsEye’s business in different cities by building regional • Dramatics
teams from scratch • Travelling
• Achievements – Successfully launched business in 3 states • Reading Success Stories
(Gujarat, Uttar Pradesh and Tamil Nadu)
• Amplified hiring by conducting large scale hiring drives
• Reduced the payment pendency rate of truck operators from
~50% to ~0% and introduced advance payment method
• Did 2,000 G P S installations along with the sales team – highest-
ever from a state in the history of WheelsEye
Investors Clinic
Business Development Executive (Jun 2018–Nov 2018)
• Responsible for lead generation and sales