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Caribbean Studies IA
Caribbean Studies IA
Caribbean Studies IA
Problem Statement: An investigation into the extent to which the incorporation of Information,
Communication, and technology (ICTs) has impacted the post Covid-19 learning process of sixth
Williams (1000392713)
Territory : Jamaica
ACKNOWLEDGEMENT
The completion of this SBA could not have been possible without the assistance from
several persons that we would really like to thank. Firstly, we would like to thank God for giving
us the strength and motivation to complete this School Based Assessment. Secondly, we would
like to express gratitude to our teacher, Mrs Meikle for guiding and providing us with assistance
throughout this SBA. Lastly, we would like to thank the students of Glenmuir High, for allowing
us to conduct our research based on their experiences which played an extremely important role
in our investigation.
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TABLE OF CONTENTS
Introduction……………………………………………………………………………4
Problem Statement……………………………………………………………………6
Sub-Questions…………………………………………………………………………7
Delimitations……………………………………………………………………….….8
Literature Review…………………………………………………………………….10
Presentation of Data………………………………………………………………….14
Analysis of Data………………………………………………………………………
Discussion of Findings……………………………………………………………….
Conclusion……………………………………………………………………………
Limitations……………………………………………………………………………
Recommendations…………………………………………………………………….
Appendix………………………………………………………………………………
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INTRODUCTION
ICTs continue to play a critical role in all fields of life and human interactions. ICTs have been
proven to be useful in the areas of agriculture, engineering, medicine, law, aviation, commerce,
insurance, banking, finance and numerous other activities. It can be stated that ICTs are one of
the most important driving forces of economic growth in several countries. ICTs are useful in
education because they help to support, improve, and optimize information delivery. It creates a
convenient learning environment and is currently being utilized in education to help students
learn more effectively by providing teachers with access to a variety of innovative methods. This
research entails investigation into the extent to which ICT have impacted the learning process of
the high school students in sixth form. Information and communication technologies are thought
to be extremely influential in the field of education, affecting every aspect of education from
teaching and learning to assessment and evaluation. The closure of schools in March 2020 as a
result of the COVID-19 pandemic caused all governments to rethink how education could work
without face-to-face learning. Among the many changes generated by COVID-19 crisis,
basically all teaching became mediated by digital technologies. During this time, teachers had to
change their classrooms into online learning spaces and to assume virtual teaching, sometimes
for the first time, to facilitate their students’ learning. Some of the new inventions led to a wider
acceptance of advanced gadgets such as computers, iPads and cellular phones that increased
communication and interactions between teachers and students.Based on the fact that
technologies change every day, education also continuously changes, since the ways teachers and
students use their own methods of teaching and learning respectively in or out of classrooms also
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is emerging. For example, years ago, students were using their textbooks to review what they
studied in classrooms with their teachers. Nowadays, students can study from their homes and
ICTs are used at the Michael Dell High School for various purposes, such as online learning,
digital assessments, virtual collaboration and research. The technologies used at this high school
include laptops, smartphones, digital whiteboards, tablets, projectors and other devices that
enable students and teachers to create, receive and share information. These technologies have
helped the school to create a more interactive and convenient learning environment.
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PROBLEM STATEMENT
An investigation into the extent to which the incorporation of Information, Communication, and
technology (ICTs) has impacted the post Covid-19 learning process of sixth form students at
SUB-QUESTIONS
3. In what ways has the overall learning process of students been impacted?
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DELIMITATIONS
The purpose of this research is to find out how the use of ICTs has enhanced the learning process
of students. This research will be conducted at the Michael Dell High School only and include 30
sixth formers between the ages 16-19. This research will be conducted over a five-month period
Several groups can benefit from the findings of this research paper. Firstly, Programme
developers can benefit from the findings of this research as they can use it to develop new
platforms for use in the classroom. Another beneficiary could be classroom teachers, who could
incorporate more effective ICT tools and techniques to enhance their teaching methods. Finally,
students could use the findings of this research to improve their own learning experiences by
Definition of Keywords/terms
technological resources used to transmit, create, store and exchange information. These
discovered in 2019.
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educational content and resources that offers a student everything they need in one place.
4. Teaching methods - A set of practices and principles used by teachers to make the
5. Programme Developers - These are professionals who create computer programs and
software applications. The are responsible for the design, testing and maintenance of
6. Technology - Technology refers to the tools, techniques and methods used to create,
LITERATURE REVIEW
The researchers found several sources which relate to the variables under investigation in
this paper. In a study done by Van Der Graaf (2021), it was found that as a result of the switch to
use of ICT due to the Covid-19 pandemic, students from disadvantaged backgrounds were
particularly affected, while others, the more privileged and affluent, continued their studies
through alternative learning methods, predominantly distance and/or online learning. The study
further outlined that the COVID-19 crisis generally highlighted the lack of preparedness of
countries in terms of digital education infrastructure and that the switch to distance education and
reliance on ICT during the COVID-19 outbreak exacerbated the existing digital divide in
European societies. This research highlights the need for online learning approaches to become
fully integrated into all parts of education and implemented as a cohesive component of learning,
In a book written by Jungwoo Lee and Spring H. Han (2021), they highlight that digital
transformation is the most immediate outcome of COVID-19 in the education services in Japan.
They outline that distance education services were implemented rapidly in both recorded online
courses and interactive online courses. They further outline that in addition to print materials,
course materials are now available in digital format. Students can conduct virtual experiments
and simulations with educational software applications. It can be agreed with the authors that
both digital education and traditional education have their strengths and weaknesses. However
distance learning can offer students more opportunities and options than traditional education.
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ICTs can enable students to take ownership of their learning, considered the new normal in
education.
According to an article by Elvin Shava (2022), it was mentioned that through ICTs,
educators gain autonomy by preparing study materials for students as a way to empower students
et al. 2016). The article outlines that a review of literature indicated that in many tertiary
institutions, ICTs long existed, but educators and students were not fully taking advantage of the
technological gadgets to improve academic work. The idea that access to ICTs in tertiary
education can improve student’s academics was supported by a study by Cuban and Jandric’s
(2015).
Joshi (2021), it is stated that the COVID-19 pandemic has affected all levels of educational
systems worldwide, leading to the near-total closures of schools, universities and colleges.
Educational institutions moved towards a blended mode of learning. They outline that there are a
number of advantages of online teaching and learning, online learning helps both teachers and
students to be more engaged than in traditional mode. Weaker students can repeat the videos
which have been provided by teachers, also they can search related videos on YouTube and learn
the concept at their home. COVID-19 has increased the adaptation of digital technology to
deliver lectures. The authors further outlined that the pandemic situation induced people to learn
In a book by The Ministry of Education and Youth (2022), it is outlined that ICT
integration provides a dynamic and proactive teaching-learning environment that can contribute
to effective learning when teachers are fully equipped and prepared in the use of ICT tools. The
policy states that education with the use of ICTs is central to preparing the population to meet the
demands of this new and evolving environment, where knowledge and information are needed to
navigate successfully.
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This research took the form of an applied research which is a process that is aimed at
answering a specific question, in this case it is an investigation on the extent to which the
incorporation of ICTs has enhanced the learning process of students in sixth form post covid-19.
The research took the form of a mixed methodology approach where both qualitative and
quantitative methods will be utilized both independently and in correlation to each other.
Qualitative research involves the use of a variety of methods to develop a deep understanding of
how people perceive their social realities and in consequence, how they act within the social
world, while Quantitative research gathers data in a numerical form which can be put into
written questions with a choice of answers, devised for the purpose of a survey or statistical
study. A questionnaire was appropriate here since it can collect both quantitative and qualitative
data. It also allowed for ease of administration and collection of data from a large sample
sufficient a representation of the population of sixth form students. The questionnaire was
distributed online through the use of Google Forms. The data will be analyzed and presented
The sampling technique that will be used is Simple Random Sampling. Simple Random
Sampling is a type of probability sampling using a randomly selected subset of the population.
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With this sampling method, each member of the population has an equal chance of being
selected.
PRESENTATION OF DATA
Figure #1 (Pie Chart): THE FREQUENCY AT WHICH ICTs ARE USED IN THE
This graph was made using results from question number 1 of the questionnaire.
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Figure# 2 ( Bar graph): TYPES OF ICTS USED BY STUDENTS AT MICHAEL DELL HIGH
SCHOOL.
This graph was made using results from question number 2 of the questionnaire
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Figure#3 (Pie Chart): THE FREQUENCY AT WHICH STUDENTS MAKE USE OF ICTS TO
DO SCHOOL WORK
This graph represents the answers selected for question 8 of the questionnaire.
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This graph was made using results from question number 11 of the questionnaire.
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This graph was made using results from question number 12 of the questionnaire.
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SCHOOLWORK
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This graph was made using results from question number 15 of the questionnaire.
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BY ICTs
Made my note taking skills more organized adding to my knowledge of using a laptop. Slightly
increasing my grade
Increased participation
It’s more inclusive now more than ever made information accessible and on the go aiding
anywhere anyplace studying
The learning process has experienced a major boost . Videos and other media are used to help
me understand topics after classes.
Has a positive impact such as ict makes it fun to study as a result I got better grades
More dependence on electronics and the internet and less dependence on my own skills to
solve problems
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ANALYSIS OF DATA
To investigate the extent to which the incorporation of ICTs has impacted the post Covid-
19 learning process of sixth form students at Michael Dell High School, a questionnaire was
distributed to 30 students. The following analysis provides insights into the extent to which the
students are using ICTs, and the implications that the ICTs have for their learning outcomes.
Figure 1 shows the frequency at which ICTs are used in the classroom. When the students
were asked how often they use ICTs, 16.7% indicated that they rarely use ICTs, 40% indicated
that they sometimes use ICTs, and 43.3% indicated that they use ICTs regularly in the classroom.
From the data shown in the pie chart it is observed that most of the students use ICTs regularly in
the classroom.
Figure 2 shows the types of ICTs being used by the students. 6 students indicated that
digital whiteboards are used, 28 students use smartphones, 14 students use tablets, 26 students
use laptops, 21 students use E-learning platforms, and 2 students indicated that internet and
projectors are used. From the bar graph it is seen that the majority of the students use
Figure 3 shows the frequency at which students make use of ICTs to do schoolwork.
76.7% of the students use the ICTs often to do schoolwork, and 23.3% stated that they
sometimes use ICTs to do schoolwork. From the pie chart it is observed that majority of the
students use ICTs often to do schoolwork, while a few students sometimes use ICTs to do their
schoolwork.
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Figure 4 shows the impact that ICTs have on the students’ learning pace. 69.7% of the
students indicated that the ICTs have made it easier to learn at their own pace, 24.2% stated that
the ICTs have no impact on their ability to learn at their own pace, and 6.1% of the students
stated that ICTs have made it harder for them to learn at their own pace. From the data observed
in this pie chart it can be said that the ICTs have made it easier for most students to learn at their
own pace, for some students the ICTs do not affect their ability to learn at their own pace, while
Figure 5 shows the impact of ICTs on the students’ level of engagement. 12 students
indicated that there was no change in engagement, 10 students indicated that there was increased
engagement and 7 students indicated that there was decreased engagement. From the data in this
bar graph it is observed that most students stated that there was no change in engagement, some
students stated that there was increased engagement, while a few students stated that there was
decreased engagement.
Figure 6 shows the impact of ICTs on students’ motivation to do/ complete school-related
work. 56.7% of the students indicated that the ICTs have had an impact on their motivation to do
school-related work, 30% indicated that they have barely been motivated, and 13.3% indicated
that they have not been motivated. From the results observed in this pie chart it can be said that
ICTs have had an impact on most of the students’ motivation to do school-related work.
Figure 7 shows the ways in which ICTs helped students in their schoolwork. 38% of
students indicated that they have easier access to learning materials, 24.1% indicated that ICTs
made collaboration with classmates easier, 20.3% indicated that it is easier to stay organized, and
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17.7% indicated that the communication with teachers improved. It can be observed from the pie
chart that most students have easier access to learning materials and that they are better able to
Figure 8 shows the impact of ICTs on students' overall learning process. 21 students
indicated that the ICTs have had an impact on their learning process, while 9 students indicated
that the ICTs had no impact on their learning process. From the observations in the bar graph it
can be said that ICTs have had an impact on the majority of the students.
Table 1 shows the ways in which students’ learning process has been affected by ICTs. It
is observed that with the ICTs, the students’ learning process was made easier, and more
organized and inclusive, allowing them to access information anywhere at any time. The students
have also seen an increase in their grades. However, some students have stated that they have a
shorter attention span and increased reliance on electronic devices and the internet. The use of
ICTs has had a positive impact on most of the students’ overall learning process.
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DISCUSSION OF FINDINGS
This SBA is centered around the problem statement ‘An investigation into the extent to
which the incorporation of Information, Communication, and technology (ICTs) has impacted
the post Covid-19 learning process of sixth form students at Michael Dell High School.” This
statement was further analyzed and broken down into 3 subordinate sub-questions, based on
which interview questions and a questionnaire were made in an attempt to garner adequate
Sub-question 1 “ To what extent do students use ICTs”, aims at questioning students' use
and experience with ICTs. This aligns with figures 1 and 2. The results of figure 1 show that
most of the students use ICTs regularly in the classroom, where of the 30 respondents, at
majority 13 (43.3%) selected yes indicating that ICTs are indeed used regularly in the classroom.
Of the remaining respondents, another 12 students indicated that ICTs are only used sometimes
and 5 indicated they are rarely used. Figure 3 shows that outside of the classroom and in students'
own personal time, students also make use of ICTs. It illustrates that a majority of 23 (76.7%) of
the students are engaged in ICT use while the minority of 7 students (23.3%) indicates otherwise.
Together, these results show that not only do students use ICTs when they are subjected to it in
the classroom but also in their own personal time, indicating that students are constantly making
use of ICTs to assist in their school activities. Coupled with this, students were asked in a focus
group about their experience with ICTs where they expressed that they were all very familiar
with the different technologies and could easily manipulate them to their use and advantage. This
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further indicates the extent to which ICTs are used by students, which can be concluded to be
relatively large.
Sub question 2 ‘ How have ICTs impacted the students' attitude towards learning?’ This
question leans over to the impactful side of ICTs as it relates to the work attitude of students.
Have ICTs made students less or more motivated, has it been helpful in increasing their
productivity? Figures 4, 5 and 6 answer these questions perfectly. Figure 4, titled, ‘The impact of
ICTs on student’s learning pace’ denotes that while the majority of 23 (69.7% ) respondents
selected the option stating that ICTs made it easier to learn at their own pace, 8 (24.2%) selected
the option stating ICTs had no impact on the ability to learn at their pace and 2 respondents
selected the remaining option which states ICTs made it more challenging to learn at their own
pace. This finding reveals that most students adapted to the use of ICTs, using it to their
advantage to work at their own pace. Figure 5 represents an illustration of the impact of ICTs on
students’ level of engagement in their school related work. Where a number of 10 students
indicated that there was an increase in their level of engagement, another 12 at majority indicated
there was no change and the remaining 7 indicated that there was a decrease in that thereof. This
goes to show that different students had and continue to have different experiences with ICTs as
some are more technologically inclined than others. Therefore, with students indicating that there
was either no change or there was an increase or decrease in their engagement with school due
to ICTs, it can be concluded that ICts have impacted students' engagement both positively and
negatively. Similarly, figure 6 which represents the impact of ICTs on students’ level of
motivation to complete school related tasks, indicated that while a majority of 56.7 % (17 of 30)
of the respondents indicated that their motivation has increased with the use of ICTS, 30 % (9)
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indicated that ICTs barely affected their motivation and 13.3% (4) indicated that there was no
change in the motivation. All together, these 3 graphs show that ICTs have undoubtedly made
positive changes in the attitude of students towards school. However, the minority cannot be
ignored as they too indicated that ICTs may have affected them in a more negative than positive
way. It was also stated in the focus group, that the constant use of these technologies made them
mentally tired and sometimes even demotivated, especially when it came on to the transition of
online to face to face to school to which some are still trying to adjust themselves to.
Lastly, the third subquestion ‘In what ways has the overall learning process of students
been impacted?’ seeks to point out whether or not the learning process of students have been
altered likewise the ways this may have been so. To answer this question researchers gave
respondents the option to indicate whether their learning process was altered followed by in what
ways. This is represented by Figures 7 and 8 and Table 1. In figure 8, while 21 of the
respondents selected the option ‘yes’ which indicates that they believe their post Covid-19
learning process was impacted, the minority of 9 respondents suggested otherwise by selecting
the option ‘no’. Figure 7 suggests ways in which ICTs may have helped students. It shows that
30 (38%) students believed that through the use of ICTs learning material became more
(17.7%)indicated it made communicating with teachers better and 16 (20.3%) indicated that
organizing was made easier. Though these findings could easily sum up the ways in which the
learning processes were made easier, respondents were further given the option to state the ways
their individual learning process was altered. This is shown in Table 1. In summary, students
stated that their interest, participation and note taking and organizing skills were all improved.
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Others indicated that through ICTs they found learning more fun and so were more attentive.
They also stated that ICTs made it easier to pool and access resources necessary for learning. In
addition to this, respondents also pointed out that studying likewise the completion assignments
was made easier. Therefore to answer sub question 3, the highlighted factors altogether boosted
Through analyzing the findings garnered and their relativity with the subtopics, the
technology (ICTs) has undoubtedly played a major role in improving the post covid 19 learning
CONCLUSION
The investigation into the impact of ICTs on the post Covid-19 learning process of sixth-form
students at Michael Dell High School has shown some useful findings. The incorporation of
ICTs has had a significant impact on the learning process of students, which has provided
students with new technological tools and resources to enhance their education. Even though
students were challenged with certain restrictions ranging from not having the resources, not
understanding how to use the resources, and so on, this research can be useful to programmers
and developers who want insight as to the improvements that can be made to these technological
resources and platforms in order to provide a more user-friendly interface for students to interact
which has its advantages one being an improvement in the students learning process. The
investigation found that the incorporation of ICT has both benefits and challenges in the post-
Covid-19 learning process of sixth form students at Michael Dell High School. The benefits
included increased flexibility in terms of where they can learn, while gaining access to the wider
range of different learning resources and the use of ICTs has enabled a few of them to
collaborate more easily with their teachers and peers and the improvement of their engagement
with the learning process was evident. A challenge would be evident in the incorporation of ICTs
would be that for some of the students the lack of face-to-face interaction with teachers and peers
were leading to feelings of isolation and disengagement from the learning process.The
conclusion recommends addressing these challenges and maximizing the benefits of ICT use,
while also calling for further research on the long-term effects of ICT on learning outcomes and
LIMITATIONS
The research orchestrated on the extent to which the incorporation of ICTs has impacted the post
Covid-19 learning process of sixth form students at Michael Dell High School was a necessity in
for the researchers and the wider public to be able to identify and figure out the extensity of the
problem and which in turn let us be able to come up with solutions that can be carried out
effectively. While carrying out this research, we encountered a few limitations. The constraints
experienced while conducting this research were that the students responding to the
questionnaire did not answer all questions properly, as some students left some questions, mostly
open ended unanswered. This was as a result of students being not fully dedicated to participate
which hindered the completion of the research. There was also difficulty in constructing clear
questions to ask the students in order to attain the appropriate and adequate amount of
information. Some group members were also reluctant towards doing the task they were
assigned, which made it unnecessarily difficult for those group members who were constantly
RECOMMENDATIONS
incorporation of ICTs has impacted sixth form students. Firstly, the Ministry of Education should
find this research useful to examine how integrating ICTs in school has affected the student.
Secondly, principals should engage teachers in workshops so they can have the necessary
knowledge and skills to use ICTs. Thirdly, internet safety professionals should involve teachers
APPENDIX
a) Yes, regularly
b) Sometimes
c) Rarely
d) Not at all
● Digital whiteboards
● Smartphones
● Tablets
● Laptops
● E-learning platforms
● Google classroom
● Youtube
● Edmodo
● Zoom
4. How have your teachers integrated the use of ICTs into their teaching?
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a) Often
b) Sometimes
c) Rarely
d) Neve
7. Have you seen a change in your classes since the introduction of ICT's since covid-19
outbreak?
a) Yes
b) No
c) Maybe
________________________________________________________________________
8. How has the increased use of ICTs impacted your ability to learn at your own pace?
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9. Have you noticed any improvements in your grades since the introduction of ICTs to your
learning process?
10. Do you feel that online learning makes it harder to stay motivated or engaged in your
studies?
11. How do you think the use of ICTs has affected the level of engagement in your classes?
a) Increased engagement
b) No change in engagement
c) Decreased engagement
a) Yes
b) No
c) Barely
13. How has the use of ICTs changed the way that teachers teach?
14. In your opinion, do the teachers at Michael Dell High School possess the necessary
14. What is the level of experience you have with using ICTs?
a) Experienced
b) Barely experiences
c) No experience
15. Has ICTs impacted your overall post Covid-19 learning process?
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a) Yes
b) No
________________________________________________________________________
17. Have other factors influenced your post covid-19 learning process? Such as mental strain,
______________________________________________________________________________
______________________________________________________________________________
18. What is your opinion on the use of ICTs compared to the traditional methods of learning?
______________________________________________________________________________
______________________________________________________________________________
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19. In what ways have your time management skills been affected by the use of ICTs for
learning?
______________________________________________________________________________
______________________________________________________________________________
20. Were there any differences that you noticed while using ICTs for learning between the
______________________________________________________________________________
______________________________________________________________________________
REFERENCES
Van der Graaf, L., Dunajeva, J., Siarova, H., Bankauskaite, R. 2021, Research for CULT
Committee – Education and Youth in Post-COVID-19 Europe – Crisis Effects and Policy
Policies, Brussels.
Shava, E. (2022). Reinforcing the Role of ICT in Enhancing Teaching and Learning Post-
COVID-19 in Tertiary Institutions in South Africa. Journal of Culture and Values in Education.
Firdaus Mohammed Yaseen, S., & Joshi, S. R. (2021). Positive impact of Covid-19 on