The document discusses total quality management (TQM) and its applications and concepts for the construction industry. It describes TQM as a management approach focused on continually improving processes and meeting customer requirements. The document outlines key TQM principles like continuous improvement, employee empowerment, and preventing defects. It also examines how TQM practices can help construction projects by improving areas like planning, design management, procurement, and safety.
The document discusses total quality management (TQM) and its applications and concepts for the construction industry. It describes TQM as a management approach focused on continually improving processes and meeting customer requirements. The document outlines key TQM principles like continuous improvement, employee empowerment, and preventing defects. It also examines how TQM practices can help construction projects by improving areas like planning, design management, procurement, and safety.
The document discusses total quality management (TQM) and its applications and concepts for the construction industry. It describes TQM as a management approach focused on continually improving processes and meeting customer requirements. The document outlines key TQM principles like continuous improvement, employee empowerment, and preventing defects. It also examines how TQM practices can help construction projects by improving areas like planning, design management, procurement, and safety.
The document discusses total quality management (TQM) and its applications and concepts for the construction industry. It describes TQM as a management approach focused on continually improving processes and meeting customer requirements. The document outlines key TQM principles like continuous improvement, employee empowerment, and preventing defects. It also examines how TQM practices can help construction projects by improving areas like planning, design management, procurement, and safety.