Process Improvement PI Techniques MCQs Quiz With Answers by Genesis M

Process Improvement (PI) Techniques
MCQs Quiz with Answers

1. Six Sigma DMAIC approach can be used for:
a. Incremental improvements
b. Exponential Improvements
c. None of the above
d. Both of the above
2. Six Sigma DMADV approach can be used when:
a. A process exists
b. Incremental improvement is enough
c. Improvement is towards New / Redesigned Product / Service
d. None of the above
3. What are the actions needed to improve a process?
a. Identify
b. Analyze
c. Improve
d. All of the above
4. “Define, Explore, Improve & Sustain” are the phases of the typical SPS methodology roadmap.
a. True
b. False
5. A helpful tool in identifying trends and cycles:
a. Run chart
b. Scatter diagram
c. Pareto chart
6. PDCA cycle is also known as the Deming Cycle (Plan, Do, Study, Act).
a. True
b. False
7. Which of the following statements is correct for this goal statement: “Improve SLA compliance
from 90% to 95% by June 2019”.
a. Baseline Performance is 90% and Target Performance is 95%

b. Baseline Performance is 95% and Target Performance is 90%
c. Target Performance is 95% but there is no Baseline Performance
d. Baseline Performance is 90% but there is not Target Performance
8. The PDCA cycle is a powerful approach for problem solving as it provides the foundation for
teams to (Check all that apply):
a. Systematically identify and understand a problem or issue and its root cause rather than
symptoms.
b. Generate ideas and develop an effective plan to solve the problem
c. Ensure that the current problem stays fixed and them move on to other problems
9. Eighth waste considered in lean is:
a. Defects
b. Motion
c. Inventory
d. Unutilized skills
10. A stable process has:
a. Percentage of defect free product

b. Control limit same as specification limit
c. All data points within control limits
d. No variations at all
11. Structured Problem Solving can help:
a. To eliminate defects or errors and common problems

b. To improve critical metrics on a continual basis
c. Both of the above
12. In which phase of PDCA, you can confirm whether the solution has met the desired goal.
a. Plan
b. Do
c. Check
d. Act
13. Which one of these is not a role in Six Sigma team?
a. Team member
b. GB
c. Black Belt
d. MBB
e. None of the above
14. Unnecessary movement of people, parts, or machines within a process falls under which type of
waste?
a. Motion
b. Transport
c. Defect
d. Waiting
15. Yield is:
a. Percentage of defect free product

b. Number of defects
c. Area under the Normal curve
d. Higher when defects are higher
16. The methodology for making improvements to an already existing process is a ____________
and for developing a new product/process is a _____________
a. 1-DMAIC, 2-DMADV
b. 1-DMADV, 2-DMAIC
c. 1-DMACI, 2-DMADV
d. 1-DMACI, 2-DMAVD
17. Focus of Lean is:
a. Waste Elimination
b. Variation Reduction
c. Statistical Process Control
d. Capability Analysis
18. Which of the following statistical terms represents the variation in a process (Check all that
apply)?
a. Median
b. Mode
c. Standard Deviation
d. Range
e. None of the above
19. Sigma approach aims to (Check all that apply):
a. Reduce variation
b. Improve capability
c. Increase yield
20. PDCA cycle is also known as Deming cycle.
a. True
b. False
21. What are the fundamental elements of Lean? (select all that apply).
a. Value
b. Value Stream
c. Flow
d. Pull
e. Perfection
f. Push
22. A stable process has to be a capable process.
a. True
b. False
23. PDCA is also known as (select all that apply)
a. PDSA
b. Deming Wheel
c. Shewhart Cycle
d. Control cycle.
e. all of the above
24. which of the following is iterative, four-stage approach for continually

improving the process?
Answer: PDCA
25. In which stage of PDCA problem identification and analysis is done?
Answer: PLAN.
26. A set of techniques to reduce waste and shorten cycle time.
Answer: LEAN.
27. There are multiple tools and techniques to improve processes, at TCS we se:
Answer: All of the above.
28. Deming’s principles for PDCA cycle include:
Answer: All of the above.
29. DEMAIC and DMADV are methodology of:
Answer: Six Sigma.
30. In which stage of PDCA, Solution needs to be identified and implemented?
Answer: Do.
31. In team management, continues improvement is also known as:
Answer: Kaizen.
32. Six Sigma DMADV is the methodology used to implement design for six sigma
(DFSS) process.
Answer: True.
33. Where do improvement initiatives get recorded in TCS?
Answer: ImpAct.
34. SPS methodology help us:
Answer: Eliminate commons problems.
35. What is Six Sigma?
Answer: All of the aboves
36.Project charter has the following major elements:

Answer: all of the above.
37. Pareto principles is get to the biggest problems first, solve the vital few”
Answer: true.
38. In which stage of PDCA, Outcome of the solution is evaluated?
Answer: Do.
39.what are the actions needed to improve a process?
Answer: Identify.
40. which among the following is not an element of lean principles?
Answer: Push.
21/09/2022

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Process Improvement (PI) Techniques

MCQs Quiz with Answers

2. Six Sigma DMADV approach can be used when:

3. What are the actions needed to improve a process?

5. A helpful tool in identifying trends and cycles:

a. Baseline Performance is 90% and Target Performance is 95%

9. Eighth waste considered in lean is:

10. A stable process has:

a. Percentage of defect free product

11. Structured Problem Solving can help:

a. To eliminate defects or errors and common problems

15. Yield is:

a. Percentage of defect free product

17. Focus of Lean is:

19. Sigma approach aims to (Check all that apply):

20. PDCA cycle is also known as Deming cycle.

22. A stable process has to be a capable process.

23. PDCA is also known as (select all that apply)

e. all of the above

24. which of the following is iterative, four-stage approach for continually

26. A set of techniques to reduce waste and shorten cycle time.

Answer: All of the above.

28. Deming’s principles for PDCA cycle include:

Answer: All of the above.

29. DEMAIC and DMADV are methodology of:

Answer: Six Sigma.

30. In which stage of PDCA, Solution needs to be identified and implemented?

31. In team management, continues improvement is also known as:

33. Where do improvement initiatives get recorded in TCS?

34. SPS methodology help us:

Answer: Eliminate commons problems.

35. What is Six Sigma?

Answer: All of the aboves

36.Project charter has the following major elements:

38. In which stage of PDCA, Outcome of the solution is evaluated?

39.what are the actions needed to improve a process?

40. which among the following is not an element of lean principles?

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