What does a Crew Member do?

A Crew Member plays an integral role in the day-to-day

operations of a food establishment. Some of the tasks
completed by a Crew Member include maintaining a fast speed
of service, resolving the questions and concerns of patrons,
and following all safety and security procedures. Crew
Members should always strive to provide guests with a
positive customer experience.

Crew Member job title

A great job title typically includes a general term, level of
experience and any special requirements. The general term
will optimize your job title to show up in a general search for
jobs of the same nature. The level of experience will help you
attract the most qualified applicants by outlining the amount
of responsibility and prior knowledge required. And if your
position is specialized, consider including the specialization in
the job title as well. But avoid using internal titles,
abbreviations or acronyms to make sure people understand
what your job posting is before clicking.

Examples of Crew Member job titles

 Crew Member

 Entry Level Crew Member

 Restaurant Crew Member

 Crew Member (Part-Time)

 Team Member

Crew Member job summary

A great job description starts with a compelling summary of
the position and its role within your company. Your summary
should provide an overview of your company and expectations
for the position. Outline the types of activities and
responsibilities required for the job so job seekers can
determine if they are qualified, or if the job is a good fit.

Example of a Crew Member job summary

A new location of our fast food franchise needs reliable and

friendly Crew Members to join our team. The most dedicated
and effective Crew Members will become eligible for
promotions to management positions within 6-12 months. We
need people who don't mind working in fast-paced environment
with heavy demands, especially during meal rushes.
Successful candidates will work the front counter, the drive-
thru and other positions as needed. Our 24-hour restaurant
also needs third-shift Crew Members to keep the restaurant
running after hours. If you enjoy a team-oriented environment
and a positive work atmosphere, we want to talk with you.

Crew Member responsibilities and

duties
The responsibilities and duties section is the most important
part of the job description. Here you should outline the
functions this position will perform on a regular basis, how the
job functions within the organization and who the job reports
to.

Examples of Crew Member responsibilities

 Maintain a fast speed of service, especially during rush

times
 Take orders from customers and input their selections into
the restaurant's computer systems

 Assemble orders on trays or in bags depending on the type of

order

 Process large orders for events

 Count down your till at the end of each shift and deposit
money in the safe

 Clean your station thoroughly before, during and after each

shift

 Respond to guest questions, concerns and complaints and

make sure they leave satisfied

 Follow all restaurant safety and security procedures

 Arrive on time for all shifts and stay until shift completion

Crew Member qualifications and skills

Next, outline the required and preferred skills for your position.
This may include education, previous job experience,
certifications and technical skills. You may also include soft
skills and personality traits that you envision for a successful
hire. While it may be tempting to include a long list of skills
and requirements, including too many could dissuade qualified
candidates from applying. Keep your list of qualifications
concise, but provide enough detail with relevant keywords and
terms.

Examples of Crew Member skills

 Current student or high school diploma/GED preferred

 Excellent time management skills

 Ability to work on your feet for most of your shift

 Strong customer service skills

 Capable of lifting 25 lbs.