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    BST Exam - Consumer Protection

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    The document contains questions from an economics exam on national income and related aggregates. It includes the following questions: 1. A question about a case where a strict vegetarian ate a cake that was mislabeled as containing eggs, violating his consumer right to be protected from hazardous goods. 2. A multi-part question about a washing machine where the company denied warranty coverage after the agreed upon period, violating the consumer's right to seek redressal. 3. A question asking to explain the district commission and national commission consumer redressal mechanisms under the Consumer Protection Act 2019. 4. A question asking about the definition of a consumer under the Act and when a consumer can complain directly to the state

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    BST Exam - Consumer Protection

    Uploaded by

    informacp
    19 views1 page
    The document contains questions from an economics exam on national income and related aggregates. It includes the following questions: 1. A question about a case where a strict vegetarian ate a cake that was mislabeled as containing eggs, violating his consumer right to be protected from hazardous goods. 2. A multi-part question about a washing machine where the company denied warranty coverage after the agreed upon period, violating the consumer's right to seek redressal. 3. A question asking to explain the district commission and national commission consumer redressal mechanisms under the Consumer Protection Act 2019. 4. A question asking about the definition of a consumer under the Act and when a consumer can complain directly to the state

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    The document contains questions from an economics exam on national income and related aggregates. It includes the following questions: 1. A question about a case where a strict vegetarian ate a cake that was mislabeled as containing eggs, violating his consumer right to be protected from hazardous goods. 2. A multi-part question about a washing machine where the company denied warranty coverage after the agreed upon period, violating the consumer's right to seek redressal. 3. A question asking to explain the district commission and national commission consumer redressal mechanisms under the Consumer Protection Act 2019. 4. A question asking about the definition of a consumer under the Act and when a consumer can complain directly to the state

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    19 views1 page

    BST Exam - Consumer Protection

    Uploaded by

    informacp
    The document contains questions from an economics exam on national income and related aggregates. It includes the following questions: 1. A question about a case where a strict vegetarian ate a cake that was mislabeled as containing eggs, violating his consumer right to be protected from hazardous goods. 2. A multi-part question about a washing machine where the company denied warranty coverage after the agreed upon period, violating the consumer's right to seek redressal. 3. A question asking to explain the district commission and national commission consumer redressal mechanisms under the Consumer Protection Act 2019. 4. A question asking about the definition of a consumer under the Act and when a consumer can complain directly to the state

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    Economics – Revision Exam – 1: National Income and Related Aggregaes

    Date: 24-Jan-2023 Answer any four Marks: 20

    1. Amazing Yummy Cakes’ is a renowned cake making company. The cakes are packed in
    beautiful packaging. The company produces both egg containing as eggless cakes. Once it so
    happened that 300 cakes containing egg were packed in packaging having green signs. Vishal
    who is a strict vegetarian ate it. He realised something different in the smell of the cake and
    went on to enquire about the content of the cake. On his questioning one staff member agreed
    to the fault committed.

    Which consumer right of Vishal was violated here?

    2. Dr. Ahuja purchased a washing machine of a renowned company. The price of the machine
    was Rs.10,000. The company provided the cash memo on purchase. The money was paid in
    cash. The machine model was semi-automatic and it was with a warranty of 3 years. For 3
    years 1 month there was no problem in the functioning of the machine. But due to water
    logging around the machine while washing clothes the main rotator of the machine got fused.
    When the complaint was registered with the company it was told that the warranty period of the
    machine had expired and Dr. Ahuja would have to pay for the service charges as well as the
    replacement of rotator motor.

    1. Is the company justified in not providing free service to Dr. Ahuja?


    2. Can Dr. Ahuja file a complaint against the company?
    3. Which consumer right of Dr. Ahuja is overlooked here?
    4. Was any party at fault?
    5. Did Dr. Ahuja fulfil her consumer responsibility?

    3. Explain the following redressal mechanisms available to a consumer under The Consumer
    Protection Act, 2019 :
    (i) District Commission
    (ii) National Commission

    4. Give the Meaning of Consumer as per consumer protection Act 2019, also state when can a
    consumer complain directly in the “State Commission and National Commission” ? If the
    consumer is not satisfied with the decision of State commission and the National Commission
    where can he/she appeal

    5. State any five responsibilities that should be kept in mind by a consumer while purchasing,
    using or consuming goods and services

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