NAME: REJANO, ERIKA N

SECTION: BSCA 3102

RESEARCH CRITIQUE

“Effectiveness of risk management in the Bureau of Customs

Batangas”.

A reseach by Andal Judeth, De Torres Leah, Dela Peña Christine Joy

May 2018

The purpose of the study was to determine the "effectiveness of risk

management in the Bureau of Customs Batangas." It looked at the
respondents' age, gender, and years of service/profession. The study
assessed the level of risk management effectiveness in terms of risks to
customs administration, supply chain, and citizens/nation. It also looked into
whether there were any significant changes in risk management efficacy when
respondents were divided into groups based on their characteristics. Finally,
the researchers offered measures for strengthening risk management at the
Batangas Bureau of Customs. The study used a descriptive research method,
with a questionnaire serving as the primary data collection tool. Respondents
included 56 employees and 48 brokers/processors who were chosen at
random and in a methodical manner. The data was analyzed using
percentages, weighted means, independent t-tests, and ANOVA.

In accordance to the study's findings, the majority of respondents were

between the ages of 24 and 41, with an equal distribution of males and
females among brokers/processors and more males than females among
BOC employees. The majority of brokers/processors had been with the
company for five years or less, whereas BOC employees had ten years or
more of experience. According to both groups, the assessment of hazards for
customs administration, supply chain, and citizens/nation demonstrated a
modest level of effectiveness. Based on years of service, there was a
considerable variance in BOC employees' evaluation of risks for customs
administration. The researchers offered measures to improve the
effectiveness of risk management, with an emphasis on tackling the lowest
weighted mean risks as rated by BOC workers and brokers/processors.

At last, the study identified opportunities for improvement in the

effectiveness of risk management at the Batangas Bureau of Customs.
Implementing tougher laws and practices to combat smuggling, improving
secure storage for imported items within the supply chain, and encouraging
individuals to report any suspect importation activities are among the study's
recommendations. The research suggests the need for additional research to
delve deeper into specific factors influencing customs risks and corresponding
mitigation strategies. This research provides valuable insights for the BOC
and other stakeholders to improve their risk management strategies and
practices, fostering more secure and efficient customs administration, supply
chain operations, and safeguarding citizens' and the nation's interests.