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HUMAN PERFORMANCE OPTIMIZATION: CULTURE

CHANGE AND PARADIGM SHIFT


PATRICIA A. DEUSTER AND FRANCIS G. O’CONNOR
Consortium for Health and Military Performance, Department of Military and Emergency Medicine, Uniformed Services
University of the Health Sciences, Bethesda, Maryland

ABSTRACT as well as their family members (15-17,26). In addition, the


changing battlefield with the emergence of unconventional,
Deuster, PA and O’Connor, FG. Human performance optimi-
asymmetric, and hybrid warfare, has limited the technolog-
zation: culture change and paradigm shift. J Strength Cond
ical advantage of our forces and increasingly called upon
Res 29(11S): S52–S56, 2015—The term “Human Perfor-
optimal performance of the individual warrior and teams.
mance Optimization” (HPO) emerged across the Department Although extensive resources have always been expended
of Defense (DoD) around 2006 when the importance of human to ensure equipment and materials are both state-of-the-art
performance for military success on the battlefield was and in good repair, resources for maintaining and improving
acknowledged. Likewise, the term Total Force Fitness (TFF) human resilience, performance, well-being, and health have
arose as a conceptual framework within DoD in response to been more limited. In 2006, it had become clear that the
the need for a more holistic approach to the unparalleled oper- demands on warriors and their families were overwhelming
ational demands with multiple deployments and strains on the the capacity of our service members (15,16). The prevalence
United States Armed Forces. Both HPO and TFF are frame- of posttraumatic stress disorder, scores of injuries, family
works for enhancing and sustaining the health, well-being, and casualties, and increasing suicide rates became critical con-
cerns; a new framework to match the circumstances or
performance among our warriors and their families; they are
needs of the DoD family was deemed essential.
fundamental to accomplishing our nation’s mission. A
In reaction to the aforementioned stressors and changing
demands-resources model for HPO is presented within the
battlefield paradigms, the terms Human Performance Opti-
context of TFF to assist in operationalizing actions to enhance mization (HPO) and Total Force Fitness (TFF) emerged as
performance. In addition, the role leaders can serve is dis- conceptual frameworks within DoD to enhance health, well-
cussed; leaders are uniquely postured in the military chain of being, and performance among our warriors and their families
command to directly influence a culture of fitness for a ready (8). The health and well-being of the whole person, the family,
force, and promote the concept that service members are ulti- the community, and the enterprise were viewed as fundamen-
mately responsible for their fitness and performance. tal to accomplishing our nation’s mission (19). Since that time,
the terms HPO and TFF have become recognized as corner-
KEY WORDS total force fitness, demands-resources model, stones of an effective and efficient military community, and
Consortium for Health and Military Performance are ingrained throughout the DoD as a holistic concept that
must be embraced. We will define the terms associated with
INTRODUCTION human performance, provide a brief historical background,

W
arriors—active duty, reserves and National describe a holistic model for HPO, personnel, and conclude
Guard and their families—are the Department by identifying resources for both HPO and TFF.
of Defense’s (DoD), and arguably the na-
tion’s, most valuable assets: without them BACKGROUND
the mission of protecting and defending the country cannot
Historical Context
be effectively accomplished. This complex undertaking has
Although new terminologies and phrases emerge over the
resulted in unparalleled operational demands with multiple
course of time, the concept of HPO and the importance of
deployments and strains on the United States Armed Forces,
the “human” for military success on the battlefield have been
appreciated for a long time. Following are selected examples
Address correspondence to Patricia A. Deuster, patricia.deuster@ of statements made by past military leaders emphasizing the
usuhs.edu. same concepts being promoted today, just in different words
29(11S)/S52–S56 and different contexts.
Journal of Strength and Conditioning Research  In 1870, a French army officer and military theorist,
Ó 2015 National Strength and Conditioning Association Ardant du Picq stated: “The man is the first weapon
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of battle. Let us study the soldier, for it is he who brings


reality to it” (4).
TABLE 1. Definitions of various terms.
 In 1866, Dr. Jonathan Letterman stated that “the leading
idea (for the medical corps), which should be constantly Human performance optimization (HPO): the
kept in view, is to strengthen the hands of the Com- process of applying knowledge, skills, and
manding General by keeping his army in the most vig- emerging technologies to improve and preserve
the capabilities of military personnel to execute
orous health, thus rendering it, in the highest degree, essential tasks.
efficient for enduring fatigue and privation, and for Performance enhancement: optimizing and
fighting.” enhancing every system to the fullest degree
 In 1933, US Army General (then COL) George S. possible predeployment.
Patton wrote, “Wars may be fought with weapons, but Performance sustainment: sustaining performance
at predeployment levels during deployment.
they are won by men. It is the spirit of the men who follow Performance restoration: restoring or returning
and of the man who leads that gains the victory” (22). performance to predeployment levels
 In 1946, General Dwight D. Eisenhower said, “Guns postdeployment.
and tanks and planes are nothing unless there is a solid Human performance modification (HPM):
spirit, a solid heart, and great productiveness behind encompasses actions ranging from the use of
“natural” materials, such as caffeine or khat as
it” (11). a stimulant, to the application of nanotechnology
 In 1987, US Army SF COL (ret.) John Collins empha- as a drug delivery mechanism or an invasive brain
sized that “hardware” is only a tool and that it is the implant (1).
person, who determines success or failure. He is Although the literature on HPM typically addresses
credited with developing the Special Operations Forces methods that enhance performance, another
possible focus is methods that degrade
5 truths, of which one is, “Humans are more important performance or negatively affect a military force’s
than hardware and their quality is more important than ability to “fight” (1). We favor the term “Human
quantities.” Performance Optimization” because it is all
It was not until 2006 that the term HPO actually emerged encompassing—optimal is the end result—either
with energy within the DoD. An Office of Net Assessment through enhancement, modification, and
sustainment, or restoration. Human performance
report came out in 2005 challenging the Department of should be optimized, whenever possible.
Defense to take a look at how our most important resources— Total force fitness (TFF): a framework for
our service members—were being prepared for the challenges understanding, assessing, and maintaining the
and demands of the modern and future battlefield (24). In June fitness of the Armed Forces. The TFF framework
2006, the Consortium for Health and Military Performance consists of 8 distinct domains (medical and dental,
nutritional, social, behavioral, environmental,
(CHAMP) at the Uniformed Services University hosted psychological, spiritual, and physical) whose
a workshop entitled “Human performance optimization: an interrelated functionality is informed by 5
evolving charge to the Department of Defense,” with the overarching tenets (described below).
findings published in Military Medicine (8). The recognition
by multiple authorities over the course of several years helped
change the course of how DoD views human performance;
one product that emerged from the multiple discussions and
debates was the Human Performance Resource Center Total Force Fitness Model
(HPRC), the DoD website for information relating to trans- Importantly, CHAMP was tasked by the office of the
lational human performance (hprc-online.org). Chairman of the Joint Chiefs of Staff (CJCS) in 2009 to
Although the concept of human performance improve- host a workshop to develop a new holistic framework
ment is now well-recognized, various phrases and terms addressing fitness–this effort led to the development of
have been adopted and are commonly employed in the TFF and specifically resulted in a published instruction from
literature to describe these initiatives. Table 1 provides def- the CJCSI, which can be found on the HPRC website at
initions for a number of terms related to human perfor- http://hprc-online.org/total-force-fitness/total-force-fitness-
mance. Although the literature on Human Performance articles-2. This guidance extended the concept of “physical
Modification (HPM) typically addresses methods that fitness” to include body, mind, social, and spiritual domains; it
enhance performance, another possible focus is methods created a more comprehensive and holistic framework to
that degrade performance or negatively affect a military support and integrate joint- and service-specific efforts that
force’s ability to “fight” (1). We favor the term “Human seek to promote health, enhance the resilience of service
Performance Optimization” because it is all encompassing— personnel and improve effectiveness and efficiency of the
optimal is the end result—either through enhancement, mod- force. Table 2 presents the tenets of TFF, which strives to
ification, sustainment, or restoration. Human performance integrate all aspects of health, well-being, and performance
should be optimized, whenever possible. and recognizes the important contributions of families,

VOLUME 29 | NUMBER 11 | SUPPLEMENT TO NOVEMBER 2015 | S53

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Moving Toward Human Performance Optimization

work (7). This framework includes multiple resources


(individual, family, community, and external environment)
TABLE 2. Tenets of total force fitness (TFF).
and well-established demands (e.g., work, family, financial,
Total fitness extends beyond the service member; medical, and social). Overall, the concept is that perfor-
total fitness should strengthen resilience in mance will be optimized when resources (individual, family,
families, communities, and organizations. and external) match or exceed demands.
The health of a service member’s family plays a key
role in sustained success and must be Figure 1B presents an overview of the multiple and com-
incorporated into any definition of total fitness. peting individual, family, and other resources or demands by
Total fitness metrics must measure positive and various categories that contribute to performance in diverse
negative outcomes, and must show movement venues. These various factors and environmental issues dem-
toward total fitness. onstrate the holistic approach–from cognitive to genetic and
Total fitness is linked to the fitness of the society
from which the service members are drawn and physiologic, from behavioral and individual skills and prac-
to which they will return. tices to social, financial, and physical environment factors.
Leadership is essential in achieving total fitness. Some of the resources are inherent, whereas others may be
“situation”-dependent. Likewise, some of the multiple factors
impose heavy demands. The intricacies, interactions, and
intersections of who, how and what impacts performance,
are many. Importantly, numerous resources are available that
friends, communities, and units. In its application, the TFF an individual can use to mitigate the perceived demands. For
framework and its tenets (described above) are designed to example, Herzog et al. (13) describe 2 specific mental skills—
keep service members and their families resilient and flour- executing a goal setting process and using mental imagery to
ishing in the environment of all aspects of military life, as well rehearse technical, tactical, and strategic tasks—that can be
as during sustained deployments and military operations. used to improve performance and augment psychological
Thus, TFF and HPO are synergistic: TFF effectively identi- fitness. Likewise, mindfulness is receiving increased attention
fies the components of the desired endstate—a culture that as a self-care resource to improve performance and enhance
optimizes recruitment, retention, readiness, and resilience of resilience and overall health (9). Finally, the importance of
the entire military community—with HPO providing the con- sleep as a key resource (or lack of sleep as a substantial
struct and means for achievement. TFF and HPO go demand) is being more closely considered, with approaches
together and must be considered as a unit. for mitigating insufficient sleep (12,23).
Any evaluation of TFF must be context specific because Given optimal resources and reasonable demands, how
teams, units, families, and/or communities may be very can we intentionally manage the resources and moderate the
effective at particular selected tasks, and less effective at demands to ensure optimal performance? This is not a simple
others. For example, a military unit may be very successful process, as it requires a 3608 approach: inputs and outputs
with mission efforts, but lost upon return from a deployment from the individual service member, the unit, leaders at every
or during reintegration. Although the TFF framework level, and support from family and friends (14,27). In the end,
identifies 8 mind–body domains, social fitness has been high- the intent of HPO is to assist our service members and their
lighted as particularly critical for unit fitness, because it is families in being successful in their occupational tasks and at
a robust resilience factor (5). A 2013 Rand report (http:// home; in every sense HPO’s ultimate goal is to enhance and
www.rand.org/pubs/research_reports/RR108.html) identi- increase the agility of the individual’s ability to perform. Many
fied social support as a key factor that can affect an individ- real life examples could be provided of how various compet-
ual’s resilience. Social fitness is also very important for ing family and work demands can negatively impact perfor-
unit, family, peer, and community well-being—key signatures mance, as well as achieving work or personal goals. Although
of military culture and operational success—because the overall contribution of any 1 particular factor may not be
people are primary drivers for effectiveness. Overall TFF known, the intersection of multiple competing demands with
is conceptualized in terms of healthy relationships insufficient resources is key. One important reason for assess-
between and among people and teams that contribute to ing TFF is to provide immediate feedback to leaders, families,
optimal unit, family and community well-being, resilience, and units in relation to specific contexts defined by demands,
and performance. resources, and desired outcomes. Ultimately for the warrior,
HPO directly translates into the ability to execute mission
FRAMEWORK FOR HPO essential tasks in a battlefield setting that may well be com-
The demands-resources model (DRM) was chosen as pounded by chaos and ambiguity.
a framework for HPO, because it was developed to evaluate
work performance (2,6). The model proposed in Figure 1A Role of Leaders
(modified from the original (6)) allows for performance The military officers have an important role in HPO and
metrics in multiple venues i.e., family, relationships, and TFF in that they must provide opportunities to support all
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As noted by Nindl et al. (19),


military leaders must under-
stand that many problems ser-
vice members face are likely
avoidable and preventable, in
particular, musculoskeletal in-
juries. A strategic paradigm
shift in the military’s approach
to overall readiness, in terms of
culture, leadership, and policies
regarding optimizing health,
well-being, and performance is
needed. CHAMP has tried to
help move this forward by
building consensus and making
recommendations on multiple
topics ranging from Warfighter
nutrition (10) and sickle cell
trait (20) to exertional heat
illness (3,21), extreme condi-
tioning programs (3), and func-
tional movement assessments
(25). All the recommendations
emerged based on current sci-
entific evidence and discus-
sions among subject matter
experts and then were pre-
sented to senior leadership for
support, prioritization, and
implementation. Importantly,
senior leaders must make diffi-
cult decisions and begin to
allocate critical resources to
HPO, as the service member
is the future of our military.
Figure 1. A) A brief pictorial description of the Demand-Resources Model (DRM) for HPO, where individual
Role of Service Members
characteristics and capabilities, families, and other social support systems can serve as resources to buffer the
effects of various demands and together contribute to overall performance of particular and specific tasks. B) A The individual service member
summary of the multiple factors that serve as competing and interacting individual, family, and other demands andhas the most critical role–at the
resources and contribute to performance outcomes.
personal level, the family level,
and the unit level. They must
ultimately be responsible for
efforts that can maximize the health, well-being, and doing their part in staying physically fit, fueling for optimal
performance of the operational community in which they health and performance, maintaining healthy relationships,
work. Perhaps one of the most important issues is being living the creed of their Military Service, and engaging to
a responsible leader–this requires both setting an example the best of their abilities in healthy lifestyles. Without each
and being a mentor. If a leader wants the service members service member being committed to a culture of TFF and
to buy into HPO and TFF, they must be role models, which embracing the importance of their individual and team role,
means maintaining physical fitness, nutritional fitness, med- HPO will only be a concept and not an active process. Lead-
ical and dental fitness and fitness for the other domains, and ership is clearly important for role modeling, policy, doctrine,
being versed in other aspects of TFF and HPO. The leader and resources, but ultimately the service member is key and
must walk the walk–they must embrace the culture of TFF. the infrastructure must provide the requisite support.
Ultimately embracing TFF and HPO gives the commander Role of the Medical Community
the best opportunity for success on the modern day The medical community functions in the key role of assisting
battlefield. the leader in operationalizing HPO in achieving TFF.

VOLUME 29 | NUMBER 11 | SUPPLEMENT TO NOVEMBER 2015 | S55

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Moving Toward Human Performance Optimization

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