Otda Bnjmsin Ind - 0

You might also like

Download as pdf or txt
Download as pdf or txt
You are on page 1of 56

Laporan Lapangan

3HUVLDSDQ
'HVHQWUDOLVDVLGDQ Laporan lapangan dari Social

2WRQRPL'DHUDK
Monitoring & Early Response
Unit (SMERU), Suatu Unit
yang didukung oleh Bank
Dunia, AusAID, ASEM, dan
USAID

Kasus:
Kota Banjarmasin,
Kalimantan Selatan

7HPXDQ SDQGDQJDQ GDQ LQWHUSUHWDVL GDODP ODSRUDQ LQL GLJDOL ROHK

PDVLQJPDVLQJ LQGLYLGX 7LP 60(58 GDQ WLGDN EHUKXEXQJDQ DWDX Draft


PHZDNLOL *URXS %DQN 'XQLD PDXSXQ OHPEDJDOHPEDJD

\DQJ PHQGDQDL NHJLDWDQ GDQ SHODSRUDQ 60(58 ,QIRUPDVL OHELK Jakarta, Oktober 2000
ODQMXW GDSDW GLSHUROHK PHODOXL WHOS   IDNV 

 ZHE ZZZVPHUXRULG HPDLO RWRQRPLWHDP#HJURXSFRP


7,0678',
'(6(175$/,6$6,'$1272120,'$(5$+

6\DLNKX8VPDQ
,O\DV6DDG
06XOWRQ0DZDUGL
1LQD7R\DPDK
9LWD9HEULDQ\
6UL%XGL\DWL
%DPEDQJ6XODNVRQR
0XVUL\DGL1DELX
+XGL6DUWRQR

LL

Social Monitoring and Early Response Unit (SMERU)


5,1*.$6$1

3HODNVDQDDQNXQMXQJDQODSDQJDQ7LP6WXGL'HVHQWUDOLVDVLGDQ2WRQRPL'DHUDK60(58
NH 3URSLQVL .DOLPDQWDQ 6HODWDQ .DOVHO  GDQ .RWD %DQMDUPDVLQ EHUMDODQ ODQFDU  6HPXD
UHVSRQGHQEHUKDVLOGLNXQMXQJLGDQNDOLLQLMXPODKQ\DOHELKEDQ\DNGLEDQGLQJNDQGHQJDQ
GLGDHUDKGDHUDKVDPSHOVHEHOXPQ\D+DOLQLVHQJDMDGLODNXNDQXQWXNPHPHQXKLVDUDQ
EHUEDJDLSLKDNXQWXNOHELKEDQ\DNPHQHPXLNHORPSRNPDV\DUDNDWVHSHUWL/60SDUWDL
SHUJXUXDQWLQJJLGDQWRNRKPDV\DUDNDWDJDUGDSDWOHELKEDQ\DNPDQDQJNDSDVSLUDVL\DQJ
EHUNHPEDQJGLWLQJNDWPDV\DUDNDW6D\DQJQ\DUHVSRQGHQSHQJXUXVSDUWDLWHUXWDPD\DQJ
EXNDQDQJJRWD'35'VHEDJDLPDQDGLGDHUDKGDHUDKODLQVDQJDWVXOLWGLWHPXL
'DULVHJL UDQFDQJDQ VWUXNWXU RUJDQLVDVL SHPEHQWXNDQ GDQDWDX SHOHEXUDQ LQVWDQVL GDQ
SHQJDOLKDQ NHZHZHQDQJDQ NH NDEXSDWHQNRWD 3URSLQVL .DOVHO GDSDW GLNDWDNDQ VXGDK
PHPSXQ\DLSHUVLDSDQ\DQJPHPDGDLXQWXNPHODNVDQDNDQRWRQRPLGDHUDK7HWDSLGDUL
VHJL VXPEHU SHPELD\DDQ GDHUDK LQL DJDNQ\D DNDQ PHQJKDGDSL SHUVRDODQ FXNXS EHUDW
.DODX IRUPXOD 'DQD $ORNDVL 8PXP '$8  VHEDJDLPDQD GLDWXU 88 1R  
GLODNVDQDNDQ PDND PHQXUXW SHUNLUDDQ 3HPGD .DOVHO GDHUDKQ\D SURSLQVL GDQ
NDEXSDWHQNRWD DNDQPHQHULPDGDQDVHGLNLWEDKNDQWLGDNGDSDWPHPHQXKLNHEXWXKDQ
UXWLQQ\D  'LGRURQJ ROHK NHDGDDQ LWX 3HPGD GL .DOVHO PHQFRED PHQ\XVXQ EHEHUDSD
NHELMDNDQ XQWXN SHQLQJNDWDQ 3$' \DQJ EHUDNLEDW SDGD PXQFXOQ\D EDQ\DN UHDNVL \DQJ
PHQHQWDQJ NHELMDNDQ WHUVHEXW  .HELMDNDQ \DQJ EDQ\DN GLVRURWL PDV\DUDNDW DGDODK
GLVSHQVDVL XQWXN SHQDPEDQJ GDQ SHQHEDQJ OLDU SHQJHUXNDQ $OXU 6XQJDL %DULWR GDQ
NHELMDNDQ´PHQGDHUDKNDQµ3HOLQGR,,,GDQ,QKXWDQL
2WRQRPLGDHUDKPHPDQJDNDQPHQMDGLVHPXMLNDWLGDNGLVHUWDLGHQJDQSHQ\HUDKDQDVSHN
SHPELD\DDQQ\D NDUHQD VHEDJLDQ EHVDU VXPEHU SHQGDQDDQ 3HPGD QDQWLQ\D PDVLK
WHUJDQWXQJ SDGD SXVDW  3ULQVLS ´PRQH\ IROORZ IXQFWLRQVµ PHUXSDNDQ SDUDGLJPD \DQJ
GHQJDQ VDGDU GLWXQWXW ROHK GDHUDK XQWXN GLSHQXKL  8VDKDXVDKD XQWXN PHQLQJNDWNDQ
SHQHULPDDQGDHUDKLWXWHUXVGLODNXNDQEDLNPHODOXLODQJNDK\DQJEHUVLIDWLQWHUQDOPDXSXQ
HNVWHUQDO  6HFDUD LQWHUQDO 3HPGD .DOVHO DNDQ PHODNXNDQ LQWHQVLILNDVL WHUKDGDS VXPEHU
SHQHULPDDQ \DQJ WHODK EHUMDODQ GDQ HNVWHQVLILNDVL WHUKDGDS VXPEHUVXPEHU SRWHQVLDO
SHQHULPDDQGDHUDK\DQJVHODPDLQLEHOXPGLJDUDS6HPHQWDUDLWXVHFDUDHNVWHUQDO3HPGD
PHQHPSXK XSD\D PHOREL SHPHULQWDK SXVDW EDLN PHODOXL NDMLDQNDMLDQ PDXSXQ VXUDW
ODQJVXQJ \DQJ SDGD LQWLQ\D PHPLQWDDJDU SXVDW PHPEHULNDQ MXPODK GDQD SHULPEDQJDQ
\DQJPHPDGDLGHQJDQPHNDQLVPHSHQ\DOXUDQ\DQJWUDQVSDUDQ
'LWLQJNDWNRWD%DQMDUPDVLQXVDKDPHQLQJNDWNDQSHQGDSDWDQ OHELK GLSULRULWDVNDQ SDGD
XSD\D LQWHUQDO XQWXN PHQLQJNDWNDQ SHUROHKDQ 3$'  &DUD LQL GLODNXNDQ VHEDE NRWD LQL
WLGDN PHPSXQ\DL SRWHQVL 6'$ \DQJ GDSDW GLMDGLNDQ PRGDO XQWXN PHODNXNDQ
´EDUJDLQLQJµGDODPUDQJNDSHUROHKDQGDQDSHULPEDQJDQ
6HPHQWDUDLWXEHEHUDSDNHORPSRNPDV\DUDNDWPHQLODLXSD\D3HPGDXQWXNPHQLQJNDWNDQ
SHQHULPDDQWHUVHEXWVHEDJDLVLNDS\DQJNHOLUXGDODPPHQJDUWLNDQRWRQRPLGDHUDK6LNDS
GHPLNLDQ GLDQJJDS PHQFHUPLQNDQ NHJDPDQJDQ GDQ NHELQJXQJDQ GDHUDK GDODP
PHQJKDGDSL SHODNVDQDDQ RWRQRPL  0LVDOQ\D VDPSDL VHNDUDQJ GDHUDK EHOXP PHPLOLNL
YLVL \DQJ MHODV GDQ NRPSUHKHQVLI WHQWDQJ DUDK SHPEDQJXQDQ .DOVHO  'DODP NHDGDDQ
VHSHUWL LQL RWRQRPL GDHUDK MXVWUX GDSDW PHQMDGL PXVLEDK MLND WLGDN DGD SHUHQFDQDDQ
SHPEDQJXQDQMDQJNDSDQMDQJ\DQJPDWDQJ0HVNLSXQGDQDFXNXSWHUVHGLDWLGDNGHQJDQ
VHQGLULQ\D WXMXDQ LGHDO RWRQRPL GDHUDK \DQJ PHQJDQGXQJ XQVXU EHUNHZHQDQJDQ
EHUNHDGLODQGDQEHUNHVHMDKWHUDDQEDJLPDV\DUDNDWGDSDWGLFDSDL
'35'FXNXSEDQ\DNPHPEDQWX3HPGDGDODPPHQLQJNDWNDQSHQJKDVLODQGDHUDKKDQ\D
VDMD NDSDELOLWDV '35' PDVLK GLUDJXNDQ ROHK EDQ\DN NHORPSRN PDV\DUDNDW WHUPDVXN

LLL

Social Monitoring and Early Response Unit (SMERU)


ROHKSLKDNHNVHNXWLIVHQGLUL  7HUGDSDW NHVDQ EDKZD DQJJRWD '35' VHODOX PHQGXNXQJ
HNVHNXWLIXQWXNPHQLQJNDWNDQ3$'Q\DNDUHQDPHUHNDEHUNHSHQWLQJDQDJDUSHQJKDVLODQ
JDML PHUHNDMXJDGDSDWPHQLQJNDW2OHKNDUHQDLWXNHELMDNDQ3$'VHEDJDLVDWXVDWXQ\D
VXPEHUEDJLSHQJKDVLODQDQJJRWDGDQGDQDRSHUDVLRQDO'35'SHUOXGLWLQMDXXODQJ
%DQ\DN SLKDN \DQJ PHQLODL EDKZD '35' KDQ\D VLEXN PHQHULPD DVSLUDVL PDV\DUDNDW
WHUXWDPD PHODOXL DNVL GHPRQVWUDVL GDQ NHPXGLDQ GLVHUDKNDQ SHQ\HOHVDLDQQ\D NHSDGD
SLKDNHNVHNXWLI'35'NXUDQJPDPSXPHUXPXVNDQNRQVHSXQWXNPHPEDQWXHNVHNXWLI
GDODP PHPHFDKNDQ PDVDODKPDVODK WHUVHEXW  6DPSDL VHNDUDQJ DQJJRWD '35' EHOXP
PHQJJXQDNDQ WHQDJD DKOL SHQGDPSLQJ GHQJDQ DODVDQ EHOXP GLSHUOXNDQ WDNXW ´GLVHWLUµ
GDQMXJDNHWLDGDDQGDQD
3DQGDQJDQ PDV\DUDNDW WHQWDQJ RWRQRPL GDHUDK EHUDJDP DQDWDUD ODLQ DGD \DQJ
PHUDJXNDQ NHPDPSXDQ SHPGD DGD \DQJ PHQ\DODKNDQ SXVDW \DQJ WLGDN NRQVLVWHQ GDQ
VHWHQJDK KDWL GDQ DGD \DQJ PHQ\DWDNDQ EDKZD NHVLDSDQ GDHUDK GDODP SHODNVDQDDQ
RWRQRPL GDHUDK WLGDN GDSDW GLXNXU GL VDWX VDDW WHUWHQWX DSDODJL GL DZDO SHODNVDQDDQ
NDUHQDNHVLDSDQLWXPHPHUOXNDQVXDWXSURVHV SDQMDQJ 
6D\DQJQ\D GDODP PHODNXNDQ ODQJNDKODQJNDK SHUVLDSDQ 3HPGD EHOXP EDQ\DN
PHOLEDWNDQ SDUWLVLSDVL PDV\DUDNDW  ,QWHUDNVL LQWHQVLI GHQJDQ NHORPSRNNHORPSRN
PDV\DUDNDW PDVLK VDQJDW NXUDQJ SDGDKDO EDQ\DN SLKDN \DQJ LQJLQ GDQ PHUDVD VLDS
PHPEDQWX8QLYHUVLWDV/DPEXQJ0DQJNXUDW )DNXOWDV +XNXP  PLVDOQ\D PHPEHQWXN
SXVDWSHQJNDMLDQGDQSHQJHPEDQJDQRWRQRPLGDHUDK\DQJEHUWXMXDQPHQJNDMLEHUEDJDL
DVSHN OHJDOLWDV SHODNVDQDDQ RWRQRPL GDHUDK VHUWD PHOLKDW UHOHYDQVL EHUEDJDL 3HUGD\DQJ
GLNHOXDUNDQ 3HPGD SURSLQVL GDQ NDEXSDWHQNRWD   5HQGDKQ\D SDUWLVLSDVL PDV\DUDNDW
MXJDGLVHEDENDQROHKPDVLKNXUDQJQ\DVRVLDOLVDVL\DQJGLODNXNDQROHK3HPGD
8QWXN PHQGXNXQJ SHODNVDQDDQ WXJDVQ\D :DOLNRWD %DQMDUPDVLQ PHPEHQWXN 'HZDQ
.RWD \DQJ IXQJVLQ\D GL VDPSLQJ VHEDJDL ´SHQ\DPEXQJ OLGDKµ 3HPNR MXJD VHEDJDL
SHQJJHUDN SDUWLVLSDVL PDV\DUDNDW GDODP PHPEDQJXQ NRWD  1DPXQ GHPLNLDQ EHEHUDSD
NHORPSRN PDV\DUDNDW PHQLODL EDKZD NDUHQD DQJJRWDQ\D GLDQJNDW EHUGDVDUNDQ 6XUDW
.HSXWXVDQ :DOLNRWD PDND GHZDQ LQL GLNKDZDWLUNDQ DNDQ OHELK EDQ\DN PHPEHOD
NHSHQWLQJDQ:DOLNRWDGDULSDGDPDV\DUDNDW
'DODPKDOSHOD\DQDQSXEOLNPDV\DUDNDWPHOLKDWSUDNWHNSXQJOLPDVLKWHWDSEHUODQJVXQJ
PHVNLSXQ LQWHQVLWDVQ\D PHQXUXQ  0DV\DUDNDW PHQJKDUDSNDQ GHQJDQ RWRQRPL NXDOLWDV
SHOD\DQDQSXEOLNDNDQPDNLQEDLNODQFDUGDQPXUDK.HFHQGHUXQJDQNHDUDKLQLVXGDK
DGD PLVDOQ\D SURVHV SHQJXUXVDQ 6,83 PDNLQ VHGHUKDQD GDQ VLQJNDW  8QWXN
PHPSHUFHSDW SURVHV SHQLQJNDWDQ NXDOLWDV SHOD\DQDQ SXEOLN GLSHUOXNDQ DGDQ\D
SHQJDZDVDQ NHWDW ROHK EHUEDJDL NHORPSRN PDV\DUDNDW WHUXWDPD SHUV XQLYHUVLWDV
'35'GDQ/60

LY

Social Monitoring and Early Response Unit (SMERU)


'$)7$5,6,

%DE +DODPDQ
7,0678',          LL
5,1*.$6$1         LLL
'$)7$5,6,          Y
'$)7$57$%(/         YL
'$)7$5.27$.         YL
'$)7$56,1*.$7$1        YLL
, 3(1'$+8/8$1        
/DWDU%HODNDQJ        
*DPEDUDQ8PXP'DHUDK3HQHOLWLDQ     
&DWDWDQ/DSDQJDQWHQWDQJ3HQJXPSXODQ'DWD    

,, 3(56,$3$1'$1+$5$3$1'$(5$+     
7LQJNDW3URSLQVL.DOLPDQWDQ6HODWDQ .DOVHO    
*DPEDUDQ8PXP      
5HRUJDQLVDVL3HPGDGDQ$GPLQLVWUDVL.HSHJDZDLDQ  
3HQHULPDDQGDQ%HODQMD3HPGD3URSLQVL.DOVHO   
'35'GDQ.HELMDNDQ3XEOLN     
7LQJNDW.RWD%DQMDUPDVLQ      
*DPEDUDQ8PXP      
5HRUJDQLVDVL3HPGDGDQ$GPLQLVWUDVL.HSHJDZDLDQ  
3HQHULPDDQGDQ%HODQMD3HPGD.RWD%DQMDUPDVLQ  
'35'GDQ.HELMDNDQ3XEOLN     
7LQJNDW0DV\DUDNDW       
6RVLDOLVDVL2WGDGDQ3HUGD     
3HUVHSVLGDQ3URVSHN3HODNVDQDDQ2WGD   
.XDOLWDV$SDUDW3HPGDGDQ$QJJRWD'35'   
3HOD\DQDQ3XEOLNGDQ3HQJDZDVDQ    
3DUWLVLSDVLGDQ3HPEHUGD\DDQ0DV\DUDNDW   
'HZDQ.RWD%DQMDUPDVLQ    

,,, .(6,038/$1        

/$03,5$1, *DPEDUDQ8PXP6WXGL2WRQRPL'DHUDK    

/$03,5$1,,'DIWDU5HVSRQGHQ       

Social Monitoring and Early Response Unit (SMERU)


'$)7$57$%(/

7DEHO +DODPDQ
 .DEXSDWHQNRWDVDPSHOXQWXNVWXGLRWRQRPLGDHUDK    
 *DPEDUDQXPXPGDHUDKSHQHOLWLDQ      
 1DPDSHUDQJNDWGDHUDK\DQJGLEHQWXNGDQSHQJJDEXQJDQOHPEDJDODPD 
 ,QYHQWDULVDVLMXPODKGDQNHEXWXKDQSHUVRQLOGL3URSLQVL.DOVHO  
 3HUNHPEDQJDQSHQHULPDDQ3$'3URSLQVL.DOVHO7$ 
 $QJJDUDQEHODQMDUXWLQGDQSHPEDQJXQDQGL'DHUDK.DOVHO7$ 
 3HUNLUDDQSHQHULPDDQSHPHULQWDKGDULGDHUDK.DOVHOGDQSHPEDJLDQQ\D 
 ,QYHQWDULVDVLMXPODKSHUVRQLO316VH.RWD%DQMDUPDVLQ   
 -XPODKHVHORQ\DQJWHUVHGLDVHUWDUHQFDQDHVHORQHULQJ
NHOHPEDJDDQEDUX        
 3HUNHPEDQJDQSHQHULPDDQ3$'.RWD%DQMDUPDVLQ7$² 
 6XPEHUSHQHULPDDQ$3%'.RWD%DQMDUPDVLQ7$²  

'$)7$5.27$.

.RWDN +DODPDQ
 3HQ\HUDKDQ.HZHQDQJDQGDQ3HPELD\DDQQ\D     
 :DOLNRWD7RODN%DQWXDQ%DQN'XQLD     
 .HELMDNDQ3HPGD\DQJ.RQWURYHUVLDO*XQD0HQLQJNDWNDQ3$'  
 3UR\HN3HQJHUXNDQ$OXU6XQJDL%DULWR     

YL

Social Monitoring and Early Response Unit (SMERU)


'$)7$56,1*.$7$1

$%7 $LU%DZDK7DQDK
$3%' $QJJDUDQ3HQGDSDWDQGDQ%HODQMD'DHUDK
$33.' $QJJDUDQ3HQHULPDDQGDQ3HQJHOXDUDQ
.HXDQJDQ'HVD
$37 $LU3HUPXNDDQ7DQDK
%DQJGHV 3HPEDQJXQDQ'HVD
%DSHUMDNDW %DGDQ3HPELQD-DEDWDQGDQ3DQJNDW
%DSSHGD %DGDQ3HUHQFDQDDQ3HPEDQJXQDQ'DHUDK
%%1.% %HD%DOLN1DPD.HQGDUDDQ%HUPRWRU
%LQVRV %LQD6RVLDO
%.30' %DGDQ.RRUGLQDVL3HQDQDPDQ0RGDO'DHUDK
%3' %DQN3HPEDQJXQDQ'DHUDK
%3+7% %HD3HUROHKDQ+DNDWDV7DQDKGDQ%DQJXQDQ
%80' %DGDQ8VDKD0LOLN'DHUDK
%.1 %DGDQ.HSHJDZDLDQ1DVLRQDO
%3 %DGDQ3HPEDQWX3HQ\HOHQJJDUD3HQGLGLNDQ
'$. 'DQD$ORNDVL.KXVXV
'$3 'DQD$ORNDVL3HPELD\DDQ 3URSLQVL
'$3' 'DQD$ORNDVL3HPELD\DDQ'HVD
'$3. 'DQD$ORNDVL3HPELD\DDQ.DEXSDWHQ.RWD
'$8 'DQD$ORNDVL8PXP
'HSDUVHQLEXG 'HSDUWHPHQ3DULZLVDWD6HQLGDQ%XGD\D
'HSGDJUL 'HSDUWHPHQ'DODP1HJHUL
'HSNRS 'HSDUWHPHQ.RSHUDVL
'HQDNHU 'HSDUWHPHQ7HQDJD.HUMD
'HSSHQ 'HSDUWHPHQ3HQHUDQJDQ
'HSSX 'HSDUWHPHQ3HNHUMDDQ8PXP
'HSVRV 'HSDUWHPHQ6RVLDO
'HSWDQ 'HSDUWHPHQ3HUWDQLDQ
'LNQDV 3HQGLGLNDQ1DVLRQDO
'LQNHV 'LQDV.HVHKDWDQ
'LNODW 3HQGLGLNDQGDQ3HODWLKDQ
'LVSHQGD 'LQDV3HQGDSDWDQ'DHUDK
'LWMHQ 'LUHNWRUDW-HQGHUDO
'35' 'HZDQ3HUZDNLODQ5DN\DW'DHUDK
'5' 'DQD5XWLQ'DHUDK
+XPDV +XEXQJDQ0DV\DUDNDW
+XWEXQ .HKXWDQDQGDQ3HUNHEXQDQ
,++ ,XUDQ+DVLO+XWDQ
,+3+ ,XUDQ+DVLO3HQHEDQJDQ+XWDQ
,0% ,]LQ0HQGLULNDQ%DQJXQDQ
,QKXWDQL ,QGXVWUL+XWDQ,QGRQHVLD
,QSUHV ,QVWUXNVL3UHVLGHQ
,WZLONRW ,QVSHNWRUDW:LOD\DK.RWD
,WZLOSURS ,QVSHNWRUDW:LOD\DK3URSLQVL
-36 -DULQJ3HQJDPDQ6RVLDO
-XNODN 3HWXQMXN3HODNVDQDDQ
-XNQLV 3HWXQMXN7HNQLV

YLL

Social Monitoring and Early Response Unit (SMERU)


'$)7$56,1*.$7$1 /DQMXWDQ
.DOEDU .DOLPDQWDQ%DUDW
.DOVHO .DOLPDQWDQ6HODWDQ
.DOWHQJ .DOLPDQWDQ7HQJDK
.DOWLP .DOLPDQWDQ7LPXU
.DQGHS .DQWRU'HSDUWHPHQ
.DQZLO .DQWRU:LOD\DK
.. .HSDOD.HOXDUJD
.3.1 .DQWRU3HUEHQGDKDUDDQGDQ.DV1HJDUD
..1 .RUXSVL.ROXVLGDQ1HSRWLVPH
/$1 /HPEDJD$GPLQLVWUDVL1HJDUD
/LWEDQJ 3HQHOLWLDQGDQ3HQJHPEDQJDQ
/.0' /HPEDJD.HWDKDQDQ0DV\DUDNDW'HVD
//$- /DOX/LQWDV$QJNXWDQ-DODQ
/60 /HPEDJD6ZDGD\D0DV\DUDNDW
0HQGDJUL 0HQWHUL'DODP1HJUL
0356 0DMHOLV3HUPXV\DZDUDWDQ5DN\DW6HPHQWDUD
17% 1XVD7HQJJDUD%DUDW
177 1XVD7HQJJDUD7LPXU
2UWDOD 2UJDQLVDVLGDQ7DWD/DNVDQD
2WGD 2WRQRPL'DHUDK
3$' 3HQGDSDWDQ$VOL'DHUDK
3%%.% 3DMDN%DKDQ%DNDU.HQGDUDDQ%HUPRWRU
3' 3HUXVDKDDQ'DHUDK
3'$0 3HUXVDKDDQ'DHUDK$LU0LQXP
3'% 3HQGDSDWDQ'DHUDK%UXWR
3'5% 3URGXN'RPHVWLN5HJLRQDO%UXWR
3HOLQGR 3HODEXKDQ,QGRQHVLD
3HPGD 3HPHULQWDK'DHUDK
3HPNR 3HPHULQWDK.RWD
3HUGD 3HUDWXUDQ'DHUDK
3+. 3HPXWXVDQ+XEXQJDQ.HUMD
3.% 3DMDN.HQGDUDDQ%HUPRWRU
3.0 3HQJXVDKD.HFLOGDQ0HQHQJDK
3/1 3HUXVDKDDQ/LVWULN1HJDUD
30' 3HPEHUGD\DDQ0DV\DUDNDW'HVD
3 . 3HQGLGLNDQGDQ.HEXGD\DDQ
33 3HUDWXUDQ3HPHULQWDK
3' 3HPELD\DDQSHJDZDLSHUOHQJNDSDQGDQGRNXPHQ
371 3HUJXUXDQ7LQJJL1HJHUL
376 3HUJXUXDQ7LQJJL6ZDVWD
38 3HNHUMDDQ8PXP
380'$ 3HPHULQWDKDQ8PXP'DHUDK
3XVNHVPDV 3XVDW.HVHKDWDQ0DV\DUDNDW
5$3%1 5HQFDQD$QJJDUDQ3HQGDSDWDQGDQ%HODQMD1HJDUD
533 5DQFDQJDQ3HUDWXUDQ3HPHULQWDK
56 5XPDK6DNLW
57 5XNXQ7HWDQJJD
6( 6XUDW(GDUDQ
6HNGD 6HNUHWDULV'DHUDK HNVHNXWLI

YLLL

Social Monitoring and Early Response Unit (SMERU)


'$)7$56,1*.$7$1 /DQMXWDQ
6HNZDQ 6HNUHWDULV'HZDQ OHJLVODWLI
6HWGD 6HNUHWDULDW'DHUDK
6HWZDQ 6HNUHWDULDW'HZDQ
6' 6HNRODK'DVDU
6'$ 6XPEHU'D\D$ODP
6'0 6XPEHU'D\D0DQXVLD
6,83 6XUDW,]LQ8VDKD3HUGDJDQJDQ
6. 6XUDW.HSXWXVDQ
60(58 WKH6RFLDO0RQLWRULQJDQG(DUO\5HVSRQVH8QLW
60. 6HNRODK0HQHQJDK.HMXUXDQ
608 6HNRODK0HQHQJDK8PXP
603 6HNRODK0HQHQJDK3HUWDPD
627. 6WUXNWXU2UJDQLVDVLGDQWDWD.HUMD
63. 6XPEDQJDQ3LKDN.HWLJD
673'1 6HNRODK7LQJJL3HQGLGLNDQ'DODP1HJHUL
7$ 7DKXDQ$QJJDUDQ
7DSHP 7DWD3HPHULQWDKDQ
7DVNLQ 3HQJHQWDVDQ.HPLVNLQDQ
73, 7HPSDW3HOHODQJDQ,NDQ
735 7HPSDWSHPXQJXWDQ5HWULEXVL
8QODP 8QLYHUVLWDV/DPEXQJ0DQJNXUDW
837 8QLW3HOD\DQDQ3HUL]LQDQ7HUSDGX
88 8QGDQJXQGDQJ

L[

Social Monitoring and Early Response Unit (SMERU)


, 3(1'$+8/8$1

 /DWDU%HODNDQJ
7HODDKDWDVSHQ\HOHQJJDUDDQSHPHULQWDKDQVHODPDLQLPHPSHUOLKDWNDQEDKZDSHPHULQWDK
SXVDW GDODP QHJDUD GHQJDQ ZLOD\DK GDQ SHQGXGXN EHVDU VHSHUWL ,QGRQHVLD DNDQ
GLKDGDQJEHUEDJDLNHWHUEDWDVDQNDODXSXVDWPHQHPSDWNDQGLULVHEDJDLUHJXODWRUVHNDOLJXV
SHODNVDQD DWDV VHPXD NHELMDNDQQ\D  2OHK NDUHQD LWX NHFHQGHUXQJDQ SHUNHPEDQJDQ
PDQDMHPHQ SHPHULQWDKDQ VHNDUDQJ PHQJKHQGDNL DGDQ\D 3HPHULQWDK 'DHUDK SHPGD
\DQJ NXDW GDQ EHUNHPDPSXDQ WLQJJL EDLN XQWXN SHQJHPEDQJDQ GDHUDK GDQ
PDV\DUDNDWQ\DPDXSXQJXQDPHQMDPLQSHPHQXKDQNHSHQWLQJDQQDVLRQDO
3HQJDODPDQ ,QGRQHVLD GHQJDQ VLVWHP VHQWUDOLVWLV VHODPD WLJD GHNDGH WHUDNKLU
PHPSHUOLKDWNDQ EDKZD GDODP MDQJND SHQGHN GDQ PHQHQJDK VLVWHP LQL EHUKDVLO
PHQVWDELONDQNRQGLVLSROLWLNVRVLDOGDQHNRQRPLQDVLRQDOWHWDSL GDODP MDQJND SDQMDQJ
WLGDN PDPSX PHUHGDP SRWHQVL NRQIOLN \DQJ EDKNDQ PHQJDUDK NH GLVLQWHJUDVL EDQJVD
6LWXDVLLWXLQJLQGLSHUEDLNLGHQJDQNHELMDNDQGHVHQWUDOLVDVLGDQRWRQRPLGDHUDK6LVWHP
GHVHQWUDOLVWLV GDODP MDQJND SHQGHN GDQ PHQHQJDK FHQGHUXQJ PHPEXDW NRQGLVL SROLWLN
VRVLDO GDQ HNRQRPL QDVLRQDO JR\DK WHWDSL GDODP MDQJND SDQMDQJ GLKDUDSNDQ PDPSX
PHQVWDELONDQNHKLGXSDQEHUEDQJVDGDQEHUQHJDUD
.HODKLUDQXQGDQJXQGDQJ 88 1RWHQWDQJ3HPHULQWDKDQ'DHUDKGDQ881R
  WHQWDQJ 3HULPEDQJDQ .HXDQJDQ DQWDUD 3HPHULQWDK 3XVDW GDQ 'DHUDK
PHUXSDNDQ ODQJNDK EDUX XQWXN PHPEHQDKL SHQ\HOHQJJDUDDQ SHPHULQWDKDQ GDUL VLVWHP
VHQWUDOLVWLV PHQXMX VLVWHP GHVHQWUDOLVWLV GHQJDQ PHPEHULNDQ RWRQRPL \DQJ OHELK OXDV
NHSDGD SHPHULQWDK GDHUDK  1DPXQ EDQ\DN SHQJDPDW PHQLODL EDKZD NHGXD XQGDQJ
XQGDQJ WHUVHEXW GLEXDW VHFDUD ´WHUJHVDJHVDµ NDUHQD LWX GDODP SHODNVDQDDQQ\D
GLSHUNLUDNDQDNDQPHQJKDGDSLEDQ\DNKDPEDWDQ
.HQGDOD \DQJ GLKDGDSL EXNDQ KDQ\D PHQ\DQJNXW SHUDQJNDW SHUDWXUDQSHUXQGDQJDQ
WHWDSL MXJD PDVLK PHOHNDWQ\D VLNDS PHQWDO ´WRSGRZQµ SHMDEDW EDLN SXVDW PDXSXQ
GDHUDK GDODP PHQJDWXU EHUEDJDL DVSHN NHZHQDQJDQ SHPHULQWDKDQ  6HODPD LQL DSDUDW
SHPHULQWDK OHELK EDQ\DN EHUSULODNX PHPHULQWDK GDULSDGD PHOD\DQL SXEOLN  %LURNUDVL
SHPHULQWDKDQ PHQMDGL DODW XQWXN PHQJRQWURO SHULODNX UDN\DW DJDU VLNDS RSRVLVL NHSDGD
SHPHULQWDK WLGDN EHUNHPEDQJ  'HPLNLDQ SXOD 'HZDQ 3HUZDNLODQ 5DN\DW'DHUDK
'35'  NHUDSNDOL OHELK EDQ\DN EHUSLKDN NHSDGD HNVHNXWLI GDUL SDGD PHPSHUKDWLNDQ
NHSHQWLQJDQUDN\DW\DQJGLZDNLOLQ\D'LVDPSLQJLWXSHQJDODPDQPHQXQMXNNDQEDKZD
SHQ\HUDKDQ NHZHQDQJDQ NHSDGD GDHUDK GHVHQWUDOLVDVL  VHULQJNDOL WHUNHVDQ ´VHWHQJDK
KDWLµ  2OHK NDUHQD LWX EDQ\DN SLKDN \DQJ PHUDJXNDQ NHEHUKDVLODQ SHODNVDQDDQ
GHVHQWUDOLVDVLGDQRWRQRPLGDHUDKXQWXNWXMXDQPHQLQJNDWNDQSHOD\DQDQSXEOLN
1DPXQ GHPLNLDQ PHVNLSXQ EDQ\DN DUJXPHQ EHUQDGD SHVLPLV WHUKDGDS SHODNVDQDDQ
RWRQRPL GDHUDK WXQWXWDQ GDHUDK PDNLQ KDUL PDNLQ NHUDV XQWXN PHPLOLNL GDQ
PHODNVDQDNDQ RWRQRPL VHOXDVOXDVQ\D GDODP ZDNWX FHSDW  %DKNDQ GL EHEHUDSD GDHUDK
PXQFXO NHLQJLQDQ XQWXN PHQJHPEDQJNDQ VLVWHP SHPHULQWDKDQ IHGHUDO OHELK MDXK ODJL
DGD EHEHUDSD SLKDN GL GDHUDK \DQJ PHQXQWXW EHUSLVDK GDUL ,QGRQHVLD XQWXN PHQMDGL
QHJDUDPHUGHND DQWDUDODLQNDVXV$FHK5LDXGDQ3DSXD 
0HOLKDW VLWXDVL LWX PDND SHQXQGDDQ SHODNVDQDDQ GHVHQWUDOLVDVL GDQ RWRQRPL GDHUDK GL
,QGRQHVLD GDSDW PHQLPEXONDQ JHMRODN  1DPXQ SHODNVDQDDQQ\D PHPHUOXNDQ ODQJNDK


$GD EHEHUDSD SDVDO GDODP 88 1R   GDQ 88 1R   \DQJ WLGDN MHODV PDNVXGQ\D VHUWD
MDGZDO ZDNWX SHUVLDSDQ GDQ SHODNVDQDDQ \DQJ GLVHGLDNDQ VDQJDW VXOLW XQWXN GLSHQXKL
1
Social Monitoring and Early Response Unit (SMERU)
ELMDN GDQ SHUKLWXQJDQ PDWDQJ \DQJ GLGXNXQJ GHQJDQ LQIRUPDVL DNXUDW WHQWDQJ NRQGLVL
\DQJEHUNHPEDQJGLGDHUDK6HPXDUHJXODVLSHQGXNXQJWHQWDQJRWRQRPLGDHUDKWHUVHEXW
SHUOXGLVXVXQPHODOXLSURVHVNRQVXOWDVLGDQWUDQVSDUDQVLGHQJDQEHUEDJDLSLKDNWHUNDLWGL
SXVDWGDQGLGDHUDKJXQDPHPSHUNHFLOKDPEDWDQGDODPLPSOHPHQWDVLQ\D'LVDWXSLKDN
SXVDW GLWXQWXW MXMXU GDQ UHOD PHODNVDQDNDQ 88 1R   GDQ 88 1R  
GHQJDQ PHQ\HUDKNDQ VHEDJLDQ EHVDU NHZHQDQJDQ ELGDQJ SHPHULQWDKDQ NHSDGD GDHUDK
'L SLKDN ODLQ GDHUDK MXJD SHUOX OHELK VDEDU GDQ UHDOLVWLV GDODP PHQJLNXWL WDKDSWDKDS
SHODNVDQDDQNHGXD88WHUVHEXW
/DSRUDQ LQL PHUXSDNDQ KDVLO NHJLDWDQ ODSDQJDQ \DQJ GLODNXNDQ GL 3URSLQVL .DOLPDQWDQ
6HODWDQ .DOVHO  SDGD  $JXVWXV ²  6HSWHPEHU  GHQJDQ IRNXV REVHUYDVL GL .RWD
%DQMDUPDVLQ\DQJPHUXSDNDQVDODKVDWXGDULGDHUDKVDPSHOSHQHOLWLDQLQL OLKDW7DEHO
 ,QIRUPDVLWHQWDQJSHUVLDSDQGDQKDUDSDQDWDVSHODNVDQDDQGHVHQWUDOLVDVLGDQRWRQRPL
GDHUDK GLNXPSXONDQ PHODOXL NXQMXQJDQ NH EHEHUDSD LQVWDQVL SHPHULQWDK GL WLQJNDW
SURSLQVLPDXSXQNDEXSDWHQ7LPMXJDPHQJXQMXQJLVDWXNHFDPDWDQGDQGXDNHOXUDKDQ
VDPSHOGL.RWD%DQMDUPDVLQ6HODLQLWXEHUEDJDLLQIRUPDVLMXJDGLSHUROHKGDUL/HPEDJD
6ZDGD\D0DV\DUDNDW /60 UHGDNVLVXUDWNDEDUDVRVLDVLSHQJXVDKDNHSDODVHNRODKGDQ
JXUX 6HNRODK 'DVDU 6'  NHORPSRN RUDQJ WXD PXULG GRNWHU SXVNHVPDV GDQ DQJJRWD
/HPEDJD .HWDKDQDQ 0DV\DUDNDW 'HVD /.0'   *DPEDUDQ XPXP 6WXGL 2WRQRPL
'DHUDKGLODPSLUNDQSDGDEDJLDQDNKLUODSRUDQLQL

7DEHO.DEXSDWHQNRWDVDPSHOVWXGLRWRQRPLGDHUDK
.DWHJRUL
.DEXSDWHQ.RWD 3URSLQVL 3XODX
3'5% SHU NDSLWD
.DEXSDWHQ
 .DEXSDWHQ .XGXV -DZD 7HQJDK -DZD 7LQJJL DWDV
 .DEXSDWHQ -D\DZLMD\D ,ULDQ -D\D ,ULDQ 7LQJJL WHQJDK
 .DEXSDWHQ 0LQDKDVD 6XODZHVL 8WDUD 6XODZHVL 7LQJJL EDZDK
 .DEXSDWHQ 6DQJJDX .DOLPDQWDQ %DUDW .DOLPDQWDQ 6HGDQJ DWDV
 .DEXSDWHQ 6RORN 6XPDWHUD %DUDW 6XPDWHUD 6HGDQJ WHQJDK

 .DEXSDWHQ 'RQJJDOD 6XODZHVL 7HQJDK 6XODZHVL 6HGDQJ EDZDK


 .DEXSDWHQ 0DJHWDQ -DZD 7LPXU -DZD 5HQGDK DWDV
 .DEXSDWHQ /RPERN %DUDW 17% 1XVD 7HQJJDUD 5HQGDK WHQJDK

 .DEXSDWHQ 1JDGD 177 1XVD 7HQJJDUD 5HQGDK EDZDK


.RWD
 .RWD 6XNDEXPL -DZD %DUDU -DZD 7LQJJL

 .RWD %DQMDUPDVLQ .DOLPDQWDQ 6HODWDQ .DOLPDQWDQ 6HGDQJ


 .RWD %LQMDL 6XPDWHUD 8WDUD 6XPDWHUD 5HQGDK
.HWHUDQJDQ &HWDN PLULQJ DGDODK GDHUDK VDPSHO \DQJ GLNXQMXQJL VHEHOXP 7LP EHUNXQMXQJ NH .DOVHO
 *DPEDUDQ8PXP'DHUDK3HQHOLWLDQ
.DOVHOPHUXSDNDQSURSLQVLWHUNHFLOGL3XODX.DOLPDQWDQGHQJDQOXDVZLOD\DKNP
DWDXVHNLWDUGDULOXDVVHOXUXK3XODX.DOLPDQWDQDWDXVHWDUDGHQJDQGDULOXDV
ZLOD\DK ,QGRQHVLD  /HWDNQ\D EHUEDWDVDQ ODQJVXQJ GHQJDQ 3URSLQVL .DOLPDQWDQ %DUDW
.DOEDU  GDQ 3URSLQVL .DOLPDQWDQ 7LPXU .DOWLP  VHUWD /DXW -DZD GDQ 6HODW 0DNDVVDU
7RSRJUDIL ZLOD\DKQ\D GLGRPLQDVL GDWDUDQ UHQGDK GHQJDQ NHWLQJJLDQ NXUDQJ GDUL  P
GDULSHUPXNDDQODXWVHUWDNHPLULQJDQWDQDKNXUDQJGDUL:LOD\DKEDJLDQEDUDWGDQ
WLPXU3URSLQVL.DOVHOGLEDWDVL3HJXQXQJDQ0HUDWXV\DQJOHWDNQ\DPHPEXMXUGDULXWDUDNH
VHODWDQ  3HJXQXQJDQ LQL PHUXSDNDQ KXOX GDUL VHEDJLDQ EHVDU VXQJDL GL .DOVHO \DQJ
NHPXGLDQEHUPXDUDGL/DXW-DZDGDQ6HODW0DNDVVDU$GDVHNLWDUDOLUDQVXQJDL\DQJ
PHOHZDWL 3URSLQVL .DOVHO GL DQWDUDQ\D \DQJ WHUJRORQJ EHVDU DGDODK %DULWR 0DUWDSXUD
5LDP.DQDQ.LUL%DODQJDQGDQ$PDQGLW6XQJDLVXQJDLWHUVHEXWEHUSHUDQVHEDJDLXUDW

2
Social Monitoring and Early Response Unit (SMERU)
QDGL WUDQVSRUWDVL SHQGXGXN VHNDOLJXV VHEDJDL WHPSDW GDQ SHQXQMDQJ NHJLDWDQ HNRQRPL
PDV\DUDNDW  6HPHQWDUD LWX SHPEDQJXQDQ MDULQJDQ MDODQ GDUDW MXJD WHUXV EHUNHPEDQJ
EDKNDQVXGDKPHQFDSDLEHUEDJDLGDHUDKSHGDODPDQGL.DOVHO
/HWDN 3URSLQVL .DOVHO \DQJ EHUEDWDVDQ ODQJVXQJ GHQJDQ /DXW -DZD GDQ 6HODW 0DNDVVDU
PHPEHULNDQNHVHPSDWDQEHVDUNHSDGDSHQGXGXNQ\DXQWXNEHUPDWDSHQFDKDULDQGLVHNWRU
SHULNDQDQ.HEHUDGDDQ3HODEXKDQ6DPXGUD7ULVDNWLMXJDVDQJDWVWUDWHJLVVHEDJDLJHUEDQJ
NHOXDU PDVXNQ\DDUXV EDUDQJ GDQ SHQXPSDQJ  3HODEXKDQ LQL WLGDN KDQ\D SHQWLQJ EDJL
PDV\DUDNDW.DOVHOWHWDSLMXJDEDJLPDV\DUDNDW.DOLPDQWDQ7HQJDK .DOWHQJ 
6HFDUDDGPLQLVWUDWLI3URSLQVL.DOVHOWHUEDJLDWDVVHPELODQNDEXSDWHQGDQGXDNRWD
NHFDPDWDQ GDQ  GHVDNHOXUDKDQ  .DEXSDWHQ .RWDEDUX PHPLOLNL ZLOD\DK SDOLQJ
OXDV\DLWXPHQFDSDLGDULOXDVZLOD\DK3URSLQVL.DOVHOVHEDOLNQ\D.RWD%DQMDUPDVLQ
OXDVZLOD\DKQ\DVDQJDWVHPSLWVHNLWDUNPDWDXGDULZLOD\DK3URSLQVL.DOVHO
-XPODKSHQGXGXN.DOVHOSDGDWDKXQWHUFDWDWVHNLWDUMXWDMLZDGHQJDQWLQJNDW
NHSDGDWDQ UDWDUDWD  MLZDNP  .RWD %DQMDUPDVLQ PHUXSDNDQ ZLOD\DK WHUSDGDW
SHQGXGXNQ\D GHQJDQ WLQJNDW NHSDGDWDQ UDWDUDWD  MLZDNP  6HEDOLNQ\D
.DEXSDWHQ.RWDEDUXPHPLOLNLWLQJNDWNHSDGDWDQSHQGXGXN\DQJSDOLQJUHQGDK\DLWX
MLZDNP  0DWD SHQFDKDULDQ VHEDJLDQ EHVDU SHQGXGXN VHNLWDU  GDUL SHQGXGXN
EHUXPXUWDKXQNHDWDV\DQJEHNHUMD PDVLKEHUWXPSXSDGDVHNWRUSHUWDQLDQNHPXGLDQ
VHNLWDUGLVHNWRUSHUGDJDQJDQGLVHNWRUMDVDGDQGLVHNWRULQGXVWUL
SHQJRODKDQ

7DEHO*DPEDUDQXPXPGDHUDKSHQHOLWLDQ
:LOD\DK /XDV -XPODK .HSDGDWDQ -XPODK -XPODK -XPODK
3URSLQVL.DEXSDWHQ :LOD\DK 3HQGXGXN 3HQGX .. .HFD .HOX
.P MLZD GXNNP PDWDQ UDKDQ

3URSLQVL .DOLPDQWDQ 6HODWDQ     


.RWD %DQMDUPDVLQ     
.HFDPDWDQ %DQMDU %DUDW     
'HVD 7HOXN 'DODP      
'HVD 7HOXN 7LUDP    
6XPEHU .DOLPDQWDQ 6HODWDQ 'DODP $QJND 
.RWD %DQMDUPDVLQ 'DODP $QJND 
.HFDPDWDQ %DQMDU %DUDW 'DODP $QJND 
'DWD 0RQRJUDIL .HOXUDKDQ 7HOXN 'DODP 
.RWD %DQMDUPDVLQ GLSLOLK VHEDJDL VDODK VDWX VDPSHO SHQHOLWLDQ PHZDNLOL NDWHJRUL GDHUDK
NRWDGHQJDQWLQJNDW3'5%SHUNDSLWDVHGDQJ OLKDW7DEHO 6HFDUDDGPLQLVWUDWLI.RWD
%DQMDUPDVLQWHUEDJLDWDVHPSDWNHFDPDWDQGDQNHOXUDKDQ6HEDJLDQEHVDUGDHUDKQ\D
EHUSD\DSD\D EHUDGD SDGD NHWLQJJLDQ UDWDUDWD  P GL EDZDK SHUPXNDDQ ODXW GDQ
WHUOHWDNGHNDWPXDUD6XQJDL%DULWR\DQJZLOD\DKQ\DWHUEDJLGXDROHK 6XQJDL 0DUWDSXUD
6XQJDL GDQ DQDN VXQJDL \DQJ PHOHZDWL VHOXUXK ZLOD\DK NRWD GLPDQIDDWNDQ PDV\DUDNDW
VHEDJDL VDUDQD WUDQVSRUWDVL EDKNDQ MXJD GLPDQIDDWNDQ XQWXN NHJLDWDQ UXPDK WDQJJD
VHKDULKDUL  0DWD SHQFDKDULDQ VHEDJLDQ EHVDU SHQGXGXN .RWD %DQMDUPDVLQ DGDODK GL
VHNWRUSHUGDJDQJDQLQGXVWULGDQMDVD6HODQMXWQ\D.HFDPDWDQ%DQMDU%DUDWGLWHWDSNDQ
VHEDJDL NHFDPDWDQ VDPSHO GDQ GXD NHOXUDKDQ .HOXUDKDQ 7HOXN 7LUDP GDQ .HOXUDKDQ
7HOXN'DODP \DQJDGDGLZLOD\DKNHFDPDWDQLQLGLSLOLKVHEDJDLNHOXUDKDQVDPSHO
:LOD\DK.HFDPDWDQ%DQMDU%DUDWEHUEDWDVDQODQJVXQJGHQJDQDOLUDQ6XQJDL%DULWR\DQJ
PHUXSDNDQ ORNDVL VDUDQD GDQ SUDVDUDQD SHODEXKDQ VHSHUWL WHUPLQDO SHQXPSDQJ
%DQGDUPDVLK  GDQ WHUPLQDO SHWLNHPDV  3XVDW SHPHULQWDKDQ 3URSLQVL .DOVHO GDQ .RWD
3
Social Monitoring and Early Response Unit (SMERU)
%DQMDUPDVLQ MXJD EHUDGD GL ZLOD\DK DGPLQLVWUDVL .HFDPDWDQ %DQMDU %DUDW LQL  2OHK
NDUHQD LWX WLQJNDW NHSDGDWDQ SHQGXGXN NHFDPDWDQ LQL WHUJRORQJ WLQJJL \DLWX OHELK GDUL
 MLZDNP  6HEDJDL SXVDW NRWD GDQ SXVDW SHPHULQWDKDQ GHQJDQ VHQGLULQ\D
EHUEDJDL VDUDQD GDQ SUDVDUDQD SHQGLGLNDQ GDUL WLQJNDW 7. KLQJJD 3HUJXUXDQ 7LQJJL
XQWXN SHQGLGLNDQ XPXP DWDX DJDPD  GDQ NHVHKDWDQ 56 8PXP 56 6SHVLDOLV
3XVNHVPDVGVE WHUVHGLDFXNXSEDQ\DNGLZLOD\DK.HFDPDWDQ%DQMDU%DUDWLQL
&DWDWDQ/DSDQJDQWHQWDQJ3HQJXPSXODQ'DWD
%HUEHGD GHQJDQ VWXGL ODSDQJDQ VHEHOXPQ\D NDOL LQL MXPODK DQJJRWD WLP 60(58 \DQJ
EHUNXQMXQJ NH ODSDQJDQ EHUMXPODK  RUDQJ GDHUDKGDHUDK VDPSHO VHEHOXPQ\D ELDVD
GLNXQMXQJL ROHK  SHQHOLWL   3HQDPEDKDQ DQJJRWD WLP LQL GLPDNVXGNDQ XQWXN
PHPSHUVLQJNDW ZDNWX SHQJXPSXODQ GDWD PHQJLQJDW PDVLK EDQ\DNQ\D GDHUDK VDPSHO
\DQJ KDUXV GLNXQMXQJL WLP VDPSDL DNKLU 'HVHPEHU   6XUYH\ GLODNXNDQ VHFDUD
EHUNHVLQDPEXQJDQGLPXODLGL.DOVHOGDQGLODQMXWNDQNH.DOEDU7RWDOZDNWXNXQMXQJDQ
GL .DOVHO  KDUL GHQJDQ MXPODK UHVSRQGHQ  PDVLQJPDVLQJ  UHVSRQGHQ LQVWDQVL
3HPGD SURSLQVL  UHVSRQGHQ LQVWDQVL 3HPNR GDQ  UHVSRQGHQ QRQ 3HPGD VDQJDW
VXOLWPHPLVDKNDQUHVSRQGHQQRQ3HPGDSURSLQVLGHQJDQNRWDNDUHQD.RWD%DQMDUPDVLQ
VHEDJDL VDPSHO DGDODK MXJD ,EXNRWD 3URSLQVL .DOVHO  VHUWD  UHVSRQGHQ WLQJNDW
NHFDPDWDQ GDQ NHOXUDKDQ  -DGZDO LQL VDWX KDUL OHELK SDQMDQJ GDUL MDGZDO \DQJ VHPXOD
GLUHQFDQDNDQ  KDUL   +DO LQL GLVHEDENDQ SHQ\XVXQDQ MDGZDO NHJLDWDQ ODSDQJDQ
GLGDVDUNDQ SDGD VLVWHP  KDUL NHUMD WHUQ\DWD 3HPGD SURSLQVL GDQ NDEXSDWHQNRWD GL
.DOLPDQWDQVXGDKPHQHUDSNDQVLVWHPKDULNHUMD ZDNWXNHUMDVDPSDLMDP 
6HFDUDNHVHOXUXKDQSURVHVSHQJXPSXODQGDWDGL3URSLQVL.DOVHOEHUMDODQODQFDU3HPGD
LQVWDQVLYHUWLNDOPDXSXQLQVWLWXVLGLOXDU3HPGDVDQJDWPHPEDQWXGDODPSURVHVNHJLDWDQ
ODSDQJDQLQL'L.RWD%DQMDUPDVLQWLPGLWHULPDODQJVXQJROHKZDOLNRWDGDQVWDI3HPGD
ODLQQ\DVHUWDVHPSDWPHQJLNXWL6LGDQJ3DULSXUQD'35'.RWD\DQJPHQJHVDKNDQ3HUGD
WHQWDQJ .HZHQDQJDQ 3HPHULQWDK .RWD %DQMDUPDVLQ  6HEHOXPQ\D WLP 60(58 PHODOXL
'LUHNWRUDW3HPHULQWDKDQ8PXP'DHUDK 380'$ VXGDKPHQJLULPNDQUDGLRJUDP\DQJ
PHPEHULWDKXNDQ UHQFDQD NXQMXQJDQ WLP NH 3URSLQVL .DOVHO GDQ .RWD %DQMDUPDVLQ
6HODLQ LWX 3HQHOLWL ORNDO 60(58 \DQJ EHUDGD GL %DQMDUPDVLQ MXJD VDQJDW PHPEDQWX
GDODP PHQJNRRUGLQDVLNDQ SHUWHPXDQ WLP GHQJDQ SDUD UHVSRQGHQ WHUXWDPD GHQJDQ
UHSRQGHQQRQ3HPGD 8QLYHUVLWDV/603HUVGVE 
6DWXKDOSHQWLQJ\DQJPHQMDGLNHOHPDKDQNXQMXQJDQODSDQJDQNDOLLQLKDOLQLMXJDWHUMDGL
SDGDEHEHUDSDNXQMXQJDQVHEHOXPQ\DEDKZDWLPWLGDNEHUKDVLOPHZDZDQFDUDLSHQJXUXV
SDUWDL  'HQJDQ EHUSHJDQJ SDGD NULWHULD UHVSRQGHQ GDUL SDUWDL \DLWX SHQJXUXV FDEDQJ
SDUWDL \DQJ EXNDQ DQJJRWD '35' WLP WHUQ\DWD WLGDN EHUKDVLO PHQHPXNDQ PHUHND
3HQJXUXVSDUWDL\DQJVHKDULKDULDNWLIXPXPQ\DDGDODKDQJJRWD'35'.HJLDWDQSDUWDL
NHOLKDWDQQ\D VDQJDW NXUDQJ PHUHND PHPSXQ\DL EDQ\DN NHJLDWDQ KDQ\D SDGD VDDWVDDW
SHPLOLKDQXPXPDWDXNRQJUHVPXV\DZDUDKSDUWDL6HOHELKQ\DSDUWDLGL WLQJNDW GDHUDK
FHQGHUXQJKDQ\DDGDSDSDQQDPD


7LP 'HVHQWUDOLVDVL GDQ 2WGD 60(58 PHQJXFDSNDQ WHULPD NDVLK NHSDGD 0XKDPPDG +XGD\D 6( SHQHOLWL
\DQJ WLQJJDO GL %DQMDUPDVLQ \DQJ WHODK EDQ\DN PHPEDQWX GDODP SURVHV SXQJXPSXODQ GDWD LQL
4
Social Monitoring and Early Response Unit (SMERU)
,,3(56,$3$1'$1+$5$3$1'$(5$+

7LQJNDW3URSLQVL.DOLPDQWDQ6HODWDQ .DOVHO
*DPEDUDQ8PXP
'L OLQJNXQJDQ SHMDEDW 3URSLQVL .DOVHO PXQFXO GXD SHQGDSDW WHQWDQJ SHODNVDQDDQ RWGD
'LVDWXSLKDNSDUDSHMDEDW6HWGDPHOLKDWEDKZDNHELMDNDQRWGDVHNDUDQJLQLPHUXSDNDQ
NHVHPSDWDQ GDHUDK XQWXN PHODNVDQDNDQ EHUEDJDL NHZHQDQJDQ SHPHULQWDKDQ VHFDUD
RWRQRP GDQ WLGDN SHUOX WHUODOX GLNDLWNDQ GHQJDQ 3$'  .DODX RWGD VHNDUDQJ LQL KDUXV
EHUWXPSXSDGD3$'PDNDWLGDNDGDVDWXSXQGDHUDK SURSLQVLGDQNDEXSDWHQNRWD GL
,QGRQHVLD \DQJ PDPSX PHODNVDQDNDQQ\D NHFXDOL NDODX VHOXUXK NHELMDNDQ ILVNDO MXJD
GLRWRQRPNDQ SXVDWPHQHULPDVXPEDQJDQGDULGDHUDK 
'L SLKDN ODLQ SHMDEDW GL OXDU 6HWGD WHUPDVXN SHMDEDW LQVWDQVL YHUWLNDO FHQGHUXQJ
PHQJDLWNDQRWGDGHQJDQ3$'VHKLQJJDPHUHNDSHVLPLVRWGDGDSDWGLODNVDQDNDQGHQJDQ
EDLN  ´-DQJDQNDQ .DOVHO 6HUDZDN \DQJ OXDVQ\D HQDP NDOL .DOVHO VDMD WLGDN PDPSX
EHURWRQRPLµ NDWD VHRUDQJ SHMDEDW  %HUGDVDUNDQ ORJLND LQL PHUHND PHQJXVXONDQ DJDU
RWGDGLODNVDQDNDQGLWLQJNDWSURSLQVLDJDUOHELKPHPXQJNLQNDQXQWXNEHUKDVLO
3HUEHGDDQ SHPDKDPDQ VHSHUWL LQL WLGDN GLDQJJDS VHEDJDL VHVXDWX \DQJ VHOXUXKQ\D DNDQ
EHUGDPSDN QHJDWLI EDKNDQ GDSDW PHPSHUMHODV GDQ PHPSHUWDMDP SHPLNLUDQ WHQWDQJ
RWRQRPLGLGDHUDK1DPXQEHEHUDSDUHVSRQGHQPHOLKDWNHDGDDQLQLVHEDJDLDNLEDWGDUL
PDVLKNXUDQJQ\DVRVLDOLVDVLRWGDGL.DOVHO.DODXGLNDODQJDQDSDUDW3HPGDVDMDWHUMDGL
SHUEHGDDQSHPDKDPDQDSDODJLGDODPNHORPSRNNHORPSRNPDV\DUDNDW
3HUEHGDDQ SHPLNLUDQ WHQWDQJ RWGD LWX DJDNQ\D GLGHQJDU MXJD ROHK EHEHUDSD WRNRK
PDV\DUDNDW VHKLQJJD PHUHND PHUDVD SHUOX PHQ\DUDQNDQ DGDQ\D SHQ\DPDDQ SHUVHSVL GL
OLQJNXQJDQ SHMDEDW SURSLQVL  %DJL PDV\DUDNDW VXPEHU GDQD WLGDN WHUODOX GLSHUGXOLNDQ
\DQJ SHQWLQJ GHQJDQ SHODNVDQDDQ RWGD LQL EDKZD SHOD\DQDQ SXEOLN WHUXV PHPEDLN GDQ
WHUMDQJNDXROHKUDN\DW
%HEHUDSDSHMDEDWPHQJLQJDWNDQEDKZDSHODNVDQDDQGHVHQWUDOLVDVLGDQRWGDMDQJDQGLOLKDW
VHEDJDLVHVXDWX\DQJDNDQGLPXODLGDULQRO+DPSLUVHPXDMHQLVSHOD\DQDQSHPHULQWDKDQ
VHODPDLQLVXGDKGLODNXNDQGLGDHUDKVHEDJLDQGLODNXNDQROHKLQVWDQVLRWRQRPVHEDJLDQ
ROHK LQVWDQVL YHUWLNDO  6HWHODK PHPDVXNL SHULRGH RWGD \DQJ EDUX PDND VHPXD LQVWLWXVL
SHOD\DQDQ LWX WHWDS EHUDGD GL GDHUDK GDQ DNDQ WHWDS PHODNVDQDNDQ WXJDV SHOD\DQDQQ\D
2OHKNDUHQDLWXVHSDQMDQJLVL3DVDO$\DW  881R OLKDW.RWDN GLSDWXKL
ROHKSXVDWPDNDSHOD\DQDQSXEOLN\DQJVHODPDLQLEHUODQJVXQJGLGDHUDKDNDQWHWDSGDSDW
GLODNVDQDNDQPLQLPDOGHQJDQNXDOLWDVGDQNXDQWLWDV\DQJVDPDGHQJDQVHEHOXPQ\D
3URSLQVL .DOVHO DNDQ PHODNVDQDNDQ MHQLVMHQLV NHZHQDQJDQ VHVXDL GHQJDQ 33 1R 
  3URSLQVL .DOVHO VXGDK PHPSXQ\DL ´GUDIW DNDGHPLVµ WHQWDQJ NHZHQDQJDQQ\D
1DPXQ VDPSDL VHNDUDQJ EHOXP GLUXPXVNDQ GDODP EHQWXN UDQFDQJDQ SHUGD NDUHQD
PDVLK PHQXQJJX 33 WHQWDQJ GHNRQVHQWUDVL GDQ NHPXQJNLQDQ DGDQ\D NHZHQDQJDQ
NDEXSDWHQNRWD\DQJDNDQGLOLPSDKNDQ'HQJDQGHPLNLDQ6WUXNWXU2UJDQLVDVLGDQ7DWD
NHUMD 627.  3HPGD MXJD PDVLK GDODP EHQWXN ´GUDIW DNDGHPLVµ  $NDQ WHWDSL XQWXN
NDEXSDWHQNRWD VXGDK GLPLQWD PHQJLQYHQWDULVDVL NHZHQDQJDQ GDQ PHUDQFDQJ 627.
,QYHQWDULVDVLNHZHQDQJDQNDEXSDWHQNRWDGLPXODLGDULEHUEDJDLNHZHQDQJDQ\DQJVHODPD
LQLVXGDKGLODNVDQDNDQGLGDHUDKEDLNROHKLQVWDQVLRWRQRPPDXSXQYHUWLNDO%HEHUDSD
NDEXSDWHQNRWD GL .DOVHO EDKNDQ VXGDK DGD \DQJ PHQJHVDKNDQ SHUGD WHQWDQJ
NHZHQDQJDQGDQWHODKPHQJDMXNDQUDQFDQJDQSHUGDWHQWDQJ627.NH'35'

5
Social Monitoring and Early Response Unit (SMERU)
.RWDN3HQ\HUDKDQ.HZHQDQJDQGDQ3HPELD\DDQQ\D
3DGD 7$  LQL GDQD RSHUDVLRQDO UXWLQ GL OXDU JDML \DQJ GLNHOROD VDODK VDWX .DQWRU 30' GL .DOVHO
VHEHVDU 5S MXWD GDUL $3%1 GDQ 5S MXWD GDUL $3%' 3DGD 7$ \DQJ VDPD  EXODQ GDQD
SHPEDQJXQDQ \DQJ GLNHOROD VHEHVDU OHELK GDUL 5S PLO\DU DQWDUD ODLQ EHUXSD  ,QSHUV %DQJGHV 5S
MXWD  3HPELQDDQ .HFDPDWDQ 5S MXWD  3URJUDP 0DNDQDQ 7DPEDKDQ XQWXN DQDN VHNRODK 5S MXWD
 %DQWXDQ 3HPEHUGD\DDQ 3HUHPSXDQ 5S MXWD
3HUWDQ\DDQQ\D VHNDUDQJ VHWHODK RWGD DSDNDK GDQDGDQD VHQLODL LQL PDVLK DNDQ GLDORNDVLNDQ ROHK SXVDW NH
GDHUDK DWDX NHELMDNDQ GHVHQWUDOLVDVL GDQ RWGD KDUXV GLGDQDL ROHK SHQHULPDDQ GDHUDK VHQGLUL" GHQJDQ NDWD
ODLQ DSDNDK DORNDVL '$8'$. DNDQ PHPSHUWLPEDQJNDQ DORNDVL GDQD \DQJ EHUODNX GL WDKXQWDKXQ
VHEHOXP RWGD GLODNVDQDNDQ 6HMDXK PDQD SHUWDQ\DDQ LQL GDSDW GLMDZDE GHQJDQ EXQ\L 3DVDO  $\DW  88
1R   ´.HZHQDQJDQ 3HPHULQWDKDQ \DQJ GLVHUDKNDQ NHSDGD 'DHUDK GDODP UDQJND GHVHQWUDOLVDVL KDUXV GLVHUWDL

GHQJDQ SHQ\HUDKDQ GDQ SHQJDOLKDQ SHPEL\DDQ VDUDQD GDQ SUDVDUDQD VHUWD VXPEHU GD\D PDQXVLD VHVXDL GHQJDQ

NHZHQDQJDQ \DQJ GLVHUDKNDQ WHUVHEXWµ

3RVLVL SURSLQVL \DQJ EXNDQ PHUXSDNDQ GDHUDK DWDVDQ NDEXSDWHQNRWD GDSDW PHQMDGL
VXPEHU NRQIOLN GL DQWDUD NHGXDQ\D WHUXWDPD \DQJ PHQ\DQJNXW NHZHQDQJDQ PHPEXDW
SHUDWXUDQ SHUXQGDQJDQ  0LVDOQ\D VHPHQWDUD 3URSLQVL .DOVHO PHQJHOXDUNDQ SHUGD
WHQWDQJODUDQJDQSHPDVXNDQGDQMXDOEHOLPLQXPDQNHUDVGLZLOD\DKQ\DDGDNDEXSDWHQGL
3URSLQVL .DOVHO \DQJ DNDQ PHQDULN UHWULEXVL GDUL NHJLDWDQ LQL  7DWD XUXWDQ KLHUDUFK\
SHUXQGDQJDQ VHEDJDLPDQD \DQJ GLDWXU GDODP .HWHWDSDQ 0356 1R ;; 7DKXQ 
DJDNQ\DSHUOXOHELKGLSHULQFLGLSHUWHJDVVDPSDLNHWLQJNDWSHPHULQWDKDQWHUEDZDK
3HMDEDW LQVWDQVL RWRQRP GDQ YHUWLNDO GL .DOVHO PHPLOLNL SHUVHSVL VWHUHRWLS WHUKDGDS
PDVLQJPDVLQJSLKDN3HMDEDWLQVWDQVLRWRQRPPHQLODLDSDUDWYHUWLNDOWHUELDVDPHQHULPD
VDMD SHULQWDK GDQ GDQD GDUL SXVDW NDUHQD LWX PHUHND SHUOX PHQJLNXWL UHRULHQWDVL
DGPLQLVWUDVLSHPHULQWDKDQGDHUDK6HPHQWDUDLWXSHMDEDWLQVWDQVLYHUWLNDOPHQLODLDSDUDW
RWRQRP NXUDQJ EHUSHQJDODPDQ GDODP PHQJHOROD SUR\HN EHVDU  NDUHQD LWX SHUOX
PHQJLNXWLSHODWLKDQPDQDMHPHQSUR\HN.DODXODKSHQLODLDQLQLEHQDUNHDGDDQLQLWLGDN
DNDQ PHQJJDQJJX SHODNVDQDDQ RWGD  6HWHODK RWGD GLODNVDQDNDQ SLPSLQDQ GDHUDK
JXEHUQXUEXSDWLZDOLNRWD  KDUXV GDSDW PHPSHUVDWXNDQ NHGXD SLKDN GL EDZDK
NHSHPLPLSLQDQPHUHNDGHQJDQPHPSHUWLPEDQJNDQEDKZDVHWLDSSLKDNDNDQPHPEDZD
NHNXDWDQGDQNHOHPDKDQ\DQJVDWXGHQJDQODLQQ\DGDSDWVDOLQJPHPSHUEDLNL
.HEDQ\DNDQUHVSRQGHQPHQLODLNXDOLWDVDQJJRWD'35'UHQGDK3URVHVUHNUXWPHQNDGHU
SDUWDLWLGDNGLGXNXQJGHQJDQSHUV\DUDWDQ\DQJPHPDGDL6HRUDQJZDUWDZDQPHQ\DWDNDQ
´PHUHND PHQMDGL DQJJRWD GHZDQ KDQ\D NDUHQD GLMDGLNDQµ  ´0HUHND EXNDQ RUDQJ \DQJ
OD\DN GXGXN VHEDJDL DQJJRWD GHZDQ WHWDSL VHNHGDU NDUHQD GDSDW GXGXNµ NDWD VHRUDQJ
GRVHQ 8QLYHUVLWDV /DPEXQJ 0DQJNXUDW  8QWXQJQ\D VHNDUDQJ LQL UDN\DW PHPSXQ\DL
FXNXS NHOHOXDVDDQ GDQNHEHUDQLDQ XQWXN PHQ\DPSDLNDQ DVSLUDVL PHUHND GDQ PHQGHVDN
'35' PHPSHUKDWLNDQ GDQ PHPHQXKL WXQWXWDQ PDV\DUDNDW  'HZDQ EHUDGD GL DQWDUD
SHPGD GDQ UDN\DW VHPHQWDUD NHPDPSXDQ SDUWDL NXUDQJ WHUOLKDW GDODP PHQDPSLONDQ
NRQVHS GDQ SHUDQQ\D GDODP PHQ\HOHVDLNDQ SHUPDVDODKDQ PDV\DUDNDW  7LP 60(58
PHQLODLEDKZDNDODXNRQGLVLSDUWDLSDUWDLGLELDUNDQWHWDSVHSHUWLLQL OHPDK PDNDNXDOLWDV
ZDNLOZDNLOUDN\DWKDVLOSHPLOLKDQXPXPPHQGDWDQJDNDQWHWDSUHQGDKGDQNXUDQJGDSDW
GLKDUDSNDQXQWXNPDPSXPHQGXNXQJDWDXPHQJRQWUROSLKDNHNVHNXWLIVHFDUDHIHNWLI
5HRUJDQLVDVL3HPGDGDQ$GPLQLVWUDVL.HSHJDZDLDQ
7LP 6RVLDOLVDVL 2WRQRPL 'DHUDK 3URSLQVL .DOVHO GLEHQWXN SDGD -XOL  EHUGDVDUNDQ
6. *XEHUQXU 1R  WDQJJDO  -XOL  \DQJ NHPXGLDQ GLWLQJNDWNDQ PHQMDGL 7LP
6RVLDOLVDVLGDQ.HORPSRN.HUMD3HUVLDSDQ,PSOHPHQWDVL881RGDQ881R
 6.*XEHUQXU1RWDQJJDO'HVHPEHU  7LP WHUGLUL GDUL WXMXK

6
Social Monitoring and Early Response Unit (SMERU)
3RNMD \DQJ PDVLQJPDVLQJ PHQDQJDQL PDVDODK NHZHQDQJDQ NHOHPEDJDDQ PDQDMHPHQ
NHXDQJDQNHSHJDZDLDQ'35'SHOD\DQDQGDQDVHW
6HMDXKLQLODQJNDKODQJNDK\DQJWHODKGLODNXNDQWLPDGDODKVHEDJDLEHULNXW
 0HODNXNDQLQYHQWDULVDVLNHOHPEDJDDQ 'HVHPEHU-DQXDUL 
 0HODNXNDQLQYHQWDULVDVLNHSHJDZDLDQGDQLQYHQWDULVDVLIRUPDVLMDEDWDQ\DQJDGDEDLN
VWUXNWXUDOPDXSXQIXQJVLRQDO
 3DGD 3HEUXDUL  WLP PHQHUELWNDQ EXNX DFXDQ ´6RVLDOLVDVL GDQ 3HUVLDSDQ
,PSOHPHQWDVL 3DNHW 88 2WRQRPL 'DHUDKµ  7XMXDQ SHPEXDWDQ EXNX LQL DGDODK
VHEDJDLSDQGXDQLQWHUQDOWLPXQWXNPHPDFX HIHNWLILWDV GDQ SURGXNWLILWDV WLP GDODP
PHODNVDQDNDQWXJDVQ\D'DODPEXNXSDQGXDQMXJDGLXUDLNDQWDUJHWZDNWXGDQPDWHUL
\DQJKDUXVGLFDSDLROHKWLP
 0HODNXNDQSHQJNDMLDQNHZHQDQJDQGDQKDVLOQ\DWHODKGLVDPSDLNDQNHSXVDW -DQXDUL
²3HEUXDUL 
 0HQJDQDOLVLV NHEXWXKDQ NHOHPEDJDDQ VHVXDL GHQJDQ 33 1R   3HEUXDUL
0DUHW 
 6HODLQ PHQ\LDSNDQ NHOHPEDJDDQ GL WLQJNDW SURSLQVL WLP MXJD PHODNXNDQ DVLVWHQVL
NHSDGD3HPGDNDEXSDWHQNRWDGLVHOXUXK.DOVHOGDODPPHPSHUVLDSNDQSHODNVDQDDQ
RWRQRPL GDHUDK PHUHND  0LVDOQ\D SDGD $JXVWXV  3HPGD SURSLQVL PHODNXNDQ
SHODWLKDQ IDVLOLWDWRU GDHUDK XQWXN VHOXUXK NDEXSDWHQNRWD VH.DOVHO  GDODP UDQJND
SHODNVDQDDQ881RGDQ331R3DGDSHODWLKDQLWXGLVDPSDLNDQ
SHQMHODVDQWHQWDQJRWRQRPLGDHUDKGDQODQJNDKODQJNDK\DQJSHUOXGLSHUVLDSNDQROHK
NDEXSDWHQNRWD
 0HQ\XVXQ SUHGLNVL DORNDVL GDQ UHSRVLVL 316 GDODP UDQJND SHODNVDQDDQ RWRQRPL
GDHUDK\DQJKDVLOQ\DGLSUHVHQWDVLNDQROHK%LUR.HSHJDZDLDQSDGD$JXVWXV
 0HQ\XVXQ UHQFDQD PHNDQLVPH SHQJDQJNDWDQ 316 GDODP MDEDWDQ VWUXNWXUDO GL
OLQJNXQJDQSHUDQJNDWGDHUDK3URSLQVL.DOVHO $JXVWXV 
 3DGD  $JXVWXV  PHPSUHVHQWDVLNDQ UDQFDQJDQ VWUXNWXU RUJDQLVDVL SHUDQJNDW
GDHUDKGLKDGDSDQJXEHUQXUUDQFDQJDQWHUVHEXWNHPXGLDQGLVHUDKNDQNHSDGD'35'
XQWXNGLEDKDV
 0HQDUJHWNDQ EDKZD SDGD DNKLU 6HSWHPEHU VHPXD UDQFDQJDQ 627. XQWXN VHPXD
LQVWDQVLVXGDKGLVHOHVDLNDQGDQGLV\DKNDQSDGDEXODQ2NWREHU
6HODLQ ODQJNDKODQJNDK WHUVHEXW VHNLWDU VHEXODQ VHEHOXP WHUELWQ\D 33 1R  
3HPGD VH.DOLPDQWDQ PHQJDGDNDQ SHUWHPXDQ JXQD PHPEDKDV 533 NHZHQDQJDQ
WHUVHEXW3HUWHPXDQLWXPHUXPXVNDQEHEHUDSDNRPHQWDUGDQUHNRPHQGDVLWHQWDQJ533
NKXVXVQ\DXQWXNNHZHQDQJDQGLWLQJNDWNDEXSDWHQNRWDGLXVXONDQVHEDJDLNHZHQDQJDQ
¶UHVLGXWHUEDOLNWHUEHVDU·VHKLQJJDGDODPSHPEDJLDQNHZHQDQJDQ\DQJDGDDNDQEHUSROD
VHSHUWLEHQWXNSLUDPLGD
'HQJDQPHQGDVDUNDQSDGDNHZHQDQJDQSURSLQVLVHEDJDLPDQD\DQJWHUFDQWXPGDODP33
1RRUJDQLVDVLSHUDQJNDWGDHUDK\DQJDNDQGLEHQWXNGL3URSLQVL.DOVHOWHUGLUL
GDUL 6HWGD \DQJ DNDQ PHQFDNXS  ELUR 6HNUHWDULDW '35'  'LQDV 'DHUDK  %DGDQ
GDQNDQWRUWHNQLVGDHUDK2UJDQLVDVL\DQJDNDQGLEHQWXNLQLWHUGLULGDULLQVWDQVLODPD
SHQJJDEXQJDQEHEHUDSDLQVWDQVLODPDSHOHEXUDQPDXSXQSHQJJDEXQJDQLQVWDQVLYHUWLNDO
PHQMDGLLQVWDQVLRWRQRP OLKDW7DEHO 

7
Social Monitoring and Early Response Unit (SMERU)
7DEHO1DPDSHUDQJNDWGDHUDK\DQJGLEHQWXNGDQSHQJJDEXQJDQOHPEDJDODPD
/HPEDJD EDUX 3HQJJDEXQJDQOHPEDJD ODPD
, 6HNUHWDULDW 'DHUDK
 %LUR 3HPHULQWDKDQ %LUR 7DSHP  %LUR 5LQVD
 %LUR +XNXP %LUR +XNXP
 %LUR 8PXP %LUR 8PXP GDQ 3HUOHQJNDSDQ
 %LUR 3HPEHUGD\DDQ 3HUHPSXDQ GDQ %LUR %LQVRV
.HVUD
 %LUR (NREDQJ %LUR (NRQRPL
 %LUR 2UJDQLVDVL %LUR 2UJDQLVDVL
 %LUR +XPDV %LUR +XPDV
,, 'LQDV 'DHUDK
 'LQDV .RPXQLNDVL GDQ ,QIRUPDVL .DQZLO 'HS 3HQHUDQJDQ  %LUR +XPDV
 'LQDV .HVHMDKWHUDDQ 6RVLDO .DQZLO 'HS 6RVLDO  'LQDV 6RVLDO
 'LQDV .HVHKDWDQ .DQZLO 'HS .HVHKDWDQ  'LQDV .HVHKDWDQ
 'LQDV .LPEDQJZLO .DQZLO 'HS 38 'LQDV 38
 'LQDV 3HULQGXVWULDQ GDQ .DQZLO 3HULQGDJ  'LQDV 3HULQGXVWULDQ
3HUGDJDQJDQ
 'LQDV 7HQDJD .HUMD .DQZLO 'HSQDNHU
 'LQDV 3HUKXEXQJDQ .DQZLO 'HS 3HUKXEXQJDQ  'LQDV //$-
 'LQDV 3HUWDPEDQJDQ GDQ (QHUJL .DQZLO 'HS 3HUWDPEDQJDQ (QHUJL 
'LQDV 3HUWDPEDQJDQ (QHUJL
 'LQDV .HKXWDQDQ .DQZLO 'HS +XWEXQ  'LQDV .HKXWDQDQ
 'LQDV 3HUNHEXQDQ %LGDQJ 3HUNHEXQDQ SDGD .DQZLO +XWEXQ  'LQDV 3HUNHEXQDQ
 'LQDV 3HUWDQLDQ 7DQDPDQ 3DQJDQ .DQZLO 'HS 3HUWDQLDQ 7DQDPDQ 3DQJDQ 
'LQDV 3HUWDQLDQ 7DQDPDQ 3DQJDQ
'LQDV 3HWHUQDNDQ 'LQDV 3HUWHUQDNDQ
'LQDV 3HULNDQDQ GDQ .HODXWDQ 'LQDV 3HULNDQDQ
'LQDV 3 . .DQZLO 'HS 'LNQDV  'LQDV 3 .
'LQDV .RSHUDVL .DQZLO .RSHUDVL
,,, %DGDQ 'DHUDK
 %DSSHGD %DSSHGD  %LUR 3HQ\XVXQDQ 3URJUDP
 %DGDQ /LWEDQJ %LGDQJ 3HQHOLWLDQ %DSSHGD  /LWEDQJ H[ NDQZLO GLQDV
 %DGDQ 3HQGLGLNDQ GDQ /DWLKDQ 'LNODW 3URSLQVL  'LNODW ([ .DQZLO
 %DSHGDOGD %DSHGDOGD
 %DGDQ .HSHJDZDLQ 'DHUDK %LUR .HSHJDZDLDQ
 %DGDQ .HXDQJDQ 'DHUDK %LUR .HXDQJDQ  'LQDV 3HQGDSDWDQ 'DHUDK
 ,QVSHNWRUDW :LOD\DK 3URSLQVL ,WZLOSURS
 %.30' %.30'
 %DGDQ 3URPRVL 'DJDQJ 3DULZLVDWD .DQZLO 3DUVHQLEXG  'LQDV 3DULZLVDWD 'DHUDK
,9 .DQWRU 7HNQLV 'DHUDK
 .DQWRU .HVDWXDQ %DQJVD GDQ /LQPDV .DQWRU 6RVSRO
 .3'( .3'(
 .DQWRU $UVLS 'DHUDK .DQWRU $UVLS 'DHUDK
 .DQWRU 7UDP 7LE 0DV6DWSRO 33 6DWSRO 33
 .DQWRU 3HQJKXEXQJ 3URS .DOVHO .DQWRU 3HUZDNLODQ .DOVHO
GL -DNDUWD
6XPEHU %LUR 2UJDQLVDVL 3HPGD .DOVHO
0HQXUXW6HNGDSHUWLPEDQJDQSHPEHQWXNDQRUJDQLVDVLSHUDQJNDWGDHUDKLQLVHSHQXKQ\D
PHPSHUKDWLNDQ NHSHQWLQJDQ GDHUDK GDODP UDQJND SHODNVDQDDQ WXJDV GHVHQWUDOLVDVL GL
.DOVHO3HPEHQWXNDQLQLMXJDPHQJDFXSDGDSHQJDODPDQ.DEXSDWHQ7DQDK/DXWVHEDJDL
NDEXSDWHQ SHUFRQWRKDQ RWRQRPL WHUEDLN  GL ,QGRQHVLD  $GDQ\D 6( 0HQGDJUL 1R
6- WDQJJDO  0DUHW  WHQWDQJ 3HQDWDDQ 3HUDQJNDW 'DHUDK GLUDVDNDQ
PHPEDWDVL GDHUDK GDODP SHQ\XVXQDQ VWUXNWXU RUJDQLVDVLQ\D  6HODLQ LWX SHUXEDKDQ
NDELQHW VHPSDW PHPELQJXQJNDQ ODQJNDK 3HPGD GDODP PHQ\XVXQ SHUDQJNDW GDHUDK
1DPXQ EHUEDJDL SHUXEDKDQ LQL WLGDN GLUDVDNDQ VHEDJDL VHVXDWX \DQJ DNDQ VDQJDW
PHQJKDPEDW ODQJNDK 3HPGD SHQ\HVXDLDQSHQ\HVXDLDQ GDSDW GLODNXNDQ VDPELO MDODQ

8
Social Monitoring and Early Response Unit (SMERU)
6WUXNWXU RUJDQLVDVL SHUDQJNDW GDHUDK LQL GLUHQFDQDNDQ VXGDK KDUXV GLVHOHVDLNDQ SDGD
2NWREHU
'UDIWUDQFDQJDQ627.VHEDJDLSHULQFLDQWXUXQDQGDULVWUXNWXUSHUDQJNDWGDHUDKVXGDK
GLVXVXQ ROHK %LUR 2UWDOD GDQ PDVLQJPDVLQJ GLQDV VHUWD NDQZLO WHUNDLW  0HQXUXW
EHEHUDSD.DQZLO3HPGDVHODOXPHOLEDWNDQPHUHNDGDODPSHUVLDSDQRWGDPHUHNDVHODOX
GLPLQWD PDVXNDQ GDQ GLLNXWVHUWDNDQ GDODP EHUEDJDL NHVHPSDWDQ GLDORJ  627. \DQJ
GLVXVXQGLUDVDNDQROHK.DQZLOVDQJDWDNRPRGDWLIGHQJDQNHEXWXKDQGDHUDK0HVNLSXQ
DGD 6( GDUL SXVDW WHWDSL WHWDS GLODNXNDQ SHQ\HVXDLDQ GHQJDQ NHEXWXKDQ GDHUDK
0LVDOQ\D GL VHNWRU NHVHKDWDQ 3URSLQVL .DOVHO PHUXSDNDQ GDHUDK EDVDK UDZDUDZD 
VHKLQJJDSHQ\DNLW\DQJEHUNHPEDQJWLGDNVDPDGHQJDQGDHUDKODLQ\DQJNHULQJ8QWXN
VHNWRU SHUWDQLDQ VHPXOD GHQJDQ PHQJDFX SDGD 6( 'HSWDQ DNDQ GLEHQWXN 'LQDV
3HUWDQLDQ\DQJPHUXSDNDQSHQJJDEXQJDQVHOXUXKLQVWDQVL\DQJWHUNDLWGHQJDQSHUWDQLDQ
DNDQ WHWDSL 3HPGD PHPXWXVNDQ XQWXN WHWDS PHPEHQWXN 'LQDV 3HULNDQDQ GDQ
3HWHUQDNDQGLVDPSLQJ'LQDV7DQDPDQ3DQJDQGDQ+ROWLNXOWXUD
3HUPDVDODK\DQJWHUNDLWHUDWGHQJDQRUJDQLVDVLGDQNHOHPEDJDDQ \DLWX PDVDODK SHUVRQLO
\DQJ MXJD VXGDK PHQMDGL IRNXV SHPLNLUDQ 3HPGD  'HQJDQ PHPSHUKLWXQJNDQ MXPODK
SHJDZDL\DQJDGDSHOLPSDKDQSHJDZDLGDUL.DQZLOVHUWDNHEXWXKDQSHUVRQLO\DQJDNDQ
GDWDQJ MXPODK SHUVRQLO GL WLQJNDW SURSLQVL GLSHUNLUDNDQ DNDQ NHOHELKDQ VHNLWDU 
SHUVRQLOWHUPDVXNGLDQWDUDQ\DSHUVRQLO\DQJPHPLOLNLHVHORQ
6HODLQ NHOHELKDQ SHUVRQLO GLSHUNLUDNDQ EDQ\DN SRVLVL MDEDWDQ VWUXNWXUDO \DQJ MXJD EDNDO
KLODQJ  -DEDWDQ HVHORQ , VDPSDL 9 \DQJ DGD VHEDQ\DN  MDEDWDQ VHWHODK
PHPSHUKLWXQJNDQDGDQ\DOLNXLGDVLGDQSHQJJDEXQJDQGLSHUNLUDNDQKDQ\DDNDQDGD
MDEDWDQ DWDX  MDEDWDQ VWUXNWXUDO GLSHUNLUDNDQ EDNDO KLODQJ %DQMDUPDVLQ 3RVW 
$JXVWXV 
.HOHELKDQ SHUVRQLO WHUVHEXW EHUVDPD GHQJDQ SHUVRQLO .DQGHS GLUHQFDQDNDQ DNDQ
GLDORNDVLNDQ NH WLQJNDW NDEXSDWHQNRWD OLKDW 7DEHO    7HWDSL WUDQVIHU SHJDZDL NH
NDEXSDWHQNRWD DGD NHPXQJNLQDQ GLWRODN EDLN ROHK SHJDZDL \DQJ DNDQ GLSLQGDKNDQ
PDXSXQ ROHK NDEXSDWHQNRWD \DQJ DNDQ PHQHULPD  +DO VHUXSD MXJD DNDQ WHUMDGL SDGD
WUDQVIHU SHJDZDL GDUL SXVDW NH GDHUDK KDO LQL GLVHEDENDQ MXPODK SHUVRQLO \DQJ DGD GL
GDHUDKVXGDKGLDQJJDSPHQFXNXSLVHODLQLWXWUDQVIHUSHJDZDLGDULSXVDWFHQGHUXQJDNDQ
PHQ\LQJNLUNDQDWDXPHQJXUDQJLNHVHPSDWDQSHJDZDLGDHUDK
$OWHUQDWLI ODLQ \DQJ GLUHQFDQDNDQ WHUKDGDS NHOHELKDQ SHJDZDL VHODLQ GLWUDQVIHU NH
NDEXSDWHQNRWD DGDODK SHQVLXQ GLQL  6DDW LQL %LUR .HSHJDZDLDQ VHGDQJ PHQ\XVXQ
DQJNHW XQWXN PHQHQWXNDQ DSDNDK SHJDZDL PHPLOLK SHQVLXQ DWDX GLWUDQVIHU NH GDHUDK
6HODLQ LWX UHQFDQDQ\D NHOHELKDQ SHJDZDL LQL DNDQ GLWHPSDWNDQ SDGD MDEDWDQ IXQJVLRQDO
DNDQ WHWDSL MHQLV MDEDWDQ IXQJVLRQDO\DQJ DNDQ GLEHQWXN EHOXP MHODV PDVLK GDODP WDKDS
SHQMDMDNDQ NH GHSDUWHPHQ WHUNDLW  'DHUDK PHQJKDUDSNDQ DJDU GDSDW VHFHSDWQ\D
PHPSHUROHKNHMHODVDQPHQ\DQJNXWMDEDWDQIXQJVLRQDOWHUVHEXW
8QWXNMDEDWDQVWUXNWXUDO\DQJIRUPDVLQ\DDNDQEHUNXUDQJVHGDQJNDQSHUVRQLO\DQJDNDQ
PHQJLVLQ\DEDQ\DN%LUR.HSHJDZDLDQWHODKPHQ\XVXQUHQFDQDPHNDQLVPHSHQJDQJNDWDQ
316 GDODP MDEDWDQ VWUXNWXUDO GL OLQJNXQJDQ 3HPGD .DOVHO \DQJ GLGDVDUNDQ SDGD 6.
0HQGDJUL 1R 6M WDQJJDO  -XQL  WHQWDQJ ´.ULWHULD 3HQJDQJNDWDQ
GDODP -DEDWDQ 6WUXNWXUDOµ  'DODP UHQFDQD WHUVHEXW GLWHNDQNDQ SHQWLQJQ\D REMHNWLILWDV
GDODP PHNDQLVPH SHQJDQJNDWDQ 316 \DQJ GLXWDPDNDQ SDGD SURIHVLRQDOLVPH GDQ
NRPSHWLVL\DQJVHKDW8QWXNLWXDNDQGLODNVDQDNDQVHOHNVLPHODOXLWHVW\DQJREMHNWLIKDO
LQL GLPDNVXGNDQ JXQD PHQJKLQGDUL SHUVDLQJDQ WLGDN VHKDW DQWDUD SLKDN 3HPGD GHQJDQ
SHMDEDWHNVLQVWDQVLYHUWLNDO

9
Social Monitoring and Early Response Unit (SMERU)
7DEHO,QYHQWDULVDVLMXPODKGDQNHEXWXKDQSHUVRQLOGL3URSLQVL.DOVHO
,QVWDQVL 7RWDO (VHORQHULQJ 1RQ
316 , ,, ,,, ,9 9 -XPODK 6WUXNWXUDO
, 3(5621,/ 3(0'$
$ -XPODK 316 6DDW ,QL
 'LQDV'LQDV        
 .DQWRU GDQ %DGDQ        
 6HNZLOGD %LUR        
 ,QVWDQVL YHWLNDONDQZLO        
-XPODK $        
% -XPODK .HEXWXKDQ
 'LQDV 'DHUDK        
 %DGDQ 'DHUDK        
 .DQWRU 7HNQLV 'DHUDK        
 6HNUHWDULDW 'DHUDK        
 6HNUHWDULDW '35'        
-XPODK %        
& .HOHELKDQ 3HUVRQLO $%        
,, 3(5621,/ .$1'(3        
,,, $NDQ GLDORNDVLNDQ NH
WLQJNDW .DE.RWD &,,        
6XPEHU %LUR .HSHJDZDLDQ 'DWL , .DOVHO 6HSWHPEHU 
3LKDN LQVWDQVL YHUWLNDO .DQZLO  MXJD VXGDK PHODNXNDQ DQWLVLSDVL WHUKDGDS NHOHELKDQ
SHJDZDL \DQJ WLGDN WHUWDPSXQJ SDGD 3HPGD SURSLQVL  0LVDOQ\D .DQZLO SHQGLGLNDQ
GHQJDQ PHQJDFX SDGD DUDKDQ 'HSDUWHPHQ PHPEHULNDQ DOWHUQDWLI SLOLKDQ EDJL SHJDZDL
.DQZLO VHODLQ PHQMDGL SHJDZDL 3HPGD \DLWX   PHQMDGL JXUX EDJL PHUHND \DQJ WHODK
PHPSHUROHK DNWD ,9   PHQMDGL GRVHQ EDJL 6 GHQJDQ ,3!   PHQMDGL WHQDJD
IXQJVLRQDO EDJL GLSORPD WLJD  6HPHQWDUD LWX .DQZLO 'HSDUWHPHQ .HVHKDWDQ \DQJ
GLSHUNLUDNDQ DNDQ NHOHELKDQ  SHJDZDL VHWHODK GLJDEXQJ GHQJDQ SHJDZDL GLQDV
PHUHQFDQDNDQDNDQPHQHPSDWNDQNHOHELKDQLQLGL3XVNHVPDV8QWXNWXMXDQLWXVXGDK
GLVHEDUNDQ DQJNHW NH SHUVRQLO WHWDSL WLGDN VDWXSXQ \DQJ EHUPLQDW NHOLKDWDQQ\D KDO LQL
DNDQPHQMDGLPDVDODK%HUEHGDGHQJDQ.DQZLOODLQQ\D.DQZLO3HUWDQLDQEHUGDVDUNDQ
XVXOGDUL'HSWDQPHQ\DUDQNDQXQWXNPHPEHQWXN´.DQWRU8UXVDQ.HWDKDQDQ3DQJDQµ
EDLNGLWLQJNDWSURSLQVLPDXSXQGLNDEXSDWHQNRWD8VXOLQLNHOLKDWDQQ\DVXOLWWHUZXMXG
NDUHQDWLGDNPHQGDSDWGXNXQJDQGLGDHUDK
6HMDXK LQL EHOXP DGD NHVHSDNDWDQ DQWDUD .DQZLOLQVWDQVL YHUWLNDO GDQ 3HPGD WHQWDQJ
UHQFDQD SHQJLVLDQ VWUXNWXU EDUX  6HEDJLDQ .DQZLO RSWLPLV 3HPGD DNDQ PHODNXNDQ ´ILW
DQG SURSHU WHVWµ XQWXN PHQ\HOHNVL SRVLVL SHQWLQJ GL VWUXNWXU \DQJ EDUX  0HUHND \DNLQ
DSDELODWHVWLQLGLODNXNDQGHQJDQEHQDUPDNDVWUXNWXUEDUXDNDQEDQ\DNGLLVLROHKRUDQJ
.DQZLO NDUHQD PHUHND PHUDVD OHELK EDQ\DN \DQJ PHPLOLNL NRPSHWHQVL XQWXN LWX
6HEDJLDQ .DQZLO ODLQQ\D PHUDVD NKDZDWLU EHUNDLWDQ GHQJDQ HJR NHGDHUDKDQ \DQJ
PHPXQJNLQNDQ VDODK SHQHPSDWDQ RUDQJ WHUXWDPD GDODP MDEDWDQ VWUXNWXUDO  0HUHND
PHUDJXNDQ NHREMHNWLIDQ %DGDQ 3HUWLPEDQJDQ -DEDWDQ GDQ .HSDQJNDWDQ %DSHUMDNDW
GDODPPHODNXNDQSHUWLPEDQJDQNHSDQJNDWDQGDQVHOHNVLXQWXNVXDWXMDEDWDQ
3HQHULPDDQGDQ%HODQMD3HPGD3URSLQVL.DOVHO
2WRQRPL GDHUDK \DQJ GDODP SUDNWHNQ\D EHUXSD SHQ\HUDKDQ EHEHUDSD XUXVDQ
NHZHQDQJDQSHPHULQWDKDQNHSDGD3HPGDGLQLODLROHKEHEHUDSDUHVSRQGHQSHMDEDWDNDQ
PHQMDGL NHZHQDQJDQ VHPX DWDX EDKNDQ PHQMDGL WLGDN DGD DUWLQ\D MLND WLGDN GLVHUWDL
GHQJDQ SHQ\HUDKDQ DVSHN SHPELD\DDQQ\D  'LNDWDNDQ GHPLNLDQ NDUHQD GDODP

10
Social Monitoring and Early Response Unit (SMERU)
NHQ\DWDDQQ\DVHEDJLDQEHVDUVXPEHUSHQHULPDDQ\DQJEHUSRWHQVLEHVDUGLGDHUDKPDVLK
GLNXDVDLROHKSHPHULQWDKSXVDWVHKLQJJDXQWXNPHODNVDQDNDQNHZHQDQJDQQ\DLWX3HPGD
PDVLKWHUJDQWXQJSDGDSHPHULQWDKSXVDW3ULQVLS´PRQH\IROORZIXQFWLRQVµPHUXSDNDQ
SDUDGLJPD \DQJ GHQJDQ VDQJDW VDGDU GLWXQWXW ROHK GDHUDK XQWXN GLSHQXKL  6HODLQ
PHUXSDNDQ NRQVHNXHQVL ORJLV GDUL NHELMDNDQ RWGD DVSHN NHXDQJDQ GDODP 88 1R 
 GLPDNVXGNDQ XQWXN PHPEHULNDQ GDQD SHULPEDQJDQ \DQJ VHGLNLW EDQ\DN
´PHPSHUKDWLNDQ GDHUDKµ NDUHQD VHODPD LQL VLVWHP VHQWUDOLVWLN \DQJ GLSUDNWHNNDQ WHODK
PHQ\HEDENDQGDHUDKPHUDVDKDQ\DPHQHULPD´VLVDµGDULUHMHNLQDVLRQDO/HELKGDULLWX
GDULVHJLDORNDVLSHQJJXQDDQQ\DMXJDOHELKEDQ\DNGLWHQWXNDQROHKNHPDXDQRUDQJSXVDW
VHKLQJJDWLGDNMDUDQJKDOLWXWLGDNVHVXDLGHQJDQNHSHUOXDQGDHUDKEHUVDQJNXWDQ'HQJDQ
DGDQ\D88EDUXLQLVHNDUDQJGDHUDKDNDQPHPSXQ\DLSHJDQJDQ\DQJGLKDUDSNDQGDSDW
OHELK WUDQVSDUDQ GDQ GDODP EDWDV WHUWHQWX GDSDW OHELK ´DGLOµ ZDODXSXQ GLQLODL PDVLK
EDQ\DN\DQJSHUOXGLVHPSXUQDNDQWHUKDGDSMXPODKSHQHULPDDQQ\DEHUGDVDUNDQSRWHQVL
\DQJGLPLOLNLROHKVHWLDSGDHUDK
%HUDQJNDW GDUL SHPLNLUDQ WHUVHEXW .DOVHO GDODP PHQ\RQJVRQJ SHODNVDQDDQ RWGD WHODK
PHODNXNDQSHUVLDSDQ\DQJPHQJDUDKSDGDXSD\DXQWXNPHQGDSDWNDQGDQDSHULPEDQJDQ
VHFDUD OHELK SURSRUVLRQDO  8UDLDQ EHULNXW PHUXSDNDQ SHUVHSVL RUDQJ GDHUDK WHUKDGDS
DVSHNNHXDQJDQGDHUDKEDLNGDULNDODQJDQELURNUDWPDXSXQSXEOLNSDGDXPXPQ\D
3HPGD 3URSLQVL .DOVHO EHUXVDKD NHUDV PHQLQJNDWNDQ SHQHULPDDQ GDHUDK EDLN EHUXSD
XVXO SHUPLQWDDQ NHSDGD SXVDW PDXSXQ \DQJ EHUKXEXQJDQ GHQJDQ VXPEHUVXPEHU
SHQHULPDDQ \DQJ GDSDW GLSXQJXW ODQJVXQJ ROHK GDHUDK  8SD\D LQL GLWHPSXK NDUHQD
VHODPD LQL 3HPGD PHUDVD GDQD \DQJ GLSXQ\DL XQWXN PHQJJHUDNNDQ URGD SHPHULQWDKDQ
GDQSHPEDQJXQDQNXUDQJPHQFHUPLQNDQSRWHQVLHNRQRPLUHDO\DQJGLPLOLNLQ\D
3HQGDSDWDQ 3URSLQVL .DOVHO  %DLN GDODP VLVWHP NHXDQJDQ ODPD PDXSXQ EDUX
EHUGDVDUNDQ881R NRPSRQHQSHQGDSDWDQGDHUDK\DQJSHQWLQJWHUGLULGDUL
3$' EDJL KDVLO SDMDN GDQ EXNDQ SDMDN  GDQ WUDQVIHU GDQD GDUL SXVDW  6HKXEXQJDQ
GHQJDQLQL7DEHOPHQXQMXNNDQEDKZDSDGD7$WRWDO3$'\DQJEHUKDVLO
GLSHUROHK 3HPGD 3URSLQVL .DOVHO VHEHVDU 5S PLO\DU  .RPSRQHQ SHQWLQJ VXPEHU
VXPEHUSHQHULPDDQLQLWHUGLULGDUL3.%%%1.%GDQEDJLDQODED%80'\DQJPDVLQJ
PDVLQJPHPEHULNDQNRQWULEXVLVHEHVDU5SPLO\DU5SPLO\DUGDQ5SPLO\DU
7RWDO NRQWULEXVL \DQJ GLEHULNDQ ROHK NHWLJD VXPEHU SHQHULPDDQ LQL PHQFDSDL  GDUL
3$'6HPHQWDUDGDULSRVUHWULEXVLVXPEHUSHQHULPDDQ\DQJUHODWLIEHVDUGLVXPEDQJNDQ
ROHK SRV SHQHULPDDQ 3HOD\DQDQ .HVHKDWDQ 5S PLO\DU  GDQ 3HQJXMLDQ .HQGDUDDQ
%HUPRWRU 5S PLO\DU   6HFDUD UHODWLI SDGD 7$  NRQWULEXVL VHWLDS VXPEHU
SHQHULPDDQ LQL WLGDN EDQ\DN EHUXEDK  3DGD 7DEHO  GDSDW GLOLKDW EDKZD VXPEHU
SHQGDSDWDQGDHUDKMHQLVQ\DVDQJDWWHUEDWDVVHEDJDLDNLEDWSHODNVDQDDQ881R
88LQLGLQLODLGDHUDKVHEDJDLWHODKPHPDVXQJNHOHOXDVDDQGDHUDKGDODPPHQJJDOLVXPEHU
SHQGDSDWDQQ\DGDQMXJDGLDQJJDSVHEDJDLEHUWHQWDQJDQGHQJDQ88RWGD2OHKNDUHQD
LWX VHPXD UHVSRQGHQ GDUL NDODQJDQ ELURNUDW PHQJKHQGDNL DJDU 88 LQL VHJHUD GLUHYLVL
GHQJDQWXMXDQDJDUGDHUDKGDSDWPHQHQWXNDQVHQGLULVXPEHUVXPEHU3$'Q\D
-LND GLNDLWNDQ GHQJDQ EHVDUDQ$3%' \DQJ GLFDSDL 3URSLQVL .DOVHO SDGD 7$ \DQJ VDPD
\DQJMXPODKQ\D5SPLO\DUPDNDSHUDQDQ3$'LWXKDQ\D6HODPDOLPD7$
WHUDNKLU 7$  ²   UDWDUDWD NRQWULEXVL 3$' WHUKDGDS $3%' VHEHVDU
3DGD7$SHUROHKDQ3$'GLWDUJHWNDQVHEHVDUGDUL$3%'


3DGD PHNDQLVPH VLVWHP NHXDQJDQ GDHUDK \DQJ ODPD WUDQIHU GDQD GDUL SHPHULQWDK SXVDW GLPDVXNDQ GDODP
3RV 6XPEDQJDQ GDQ %DQWXDQ 3DGD VLVWHP NHXDQJDQ \DQJ EDUX KDO LWX GLVHEXW VHEDJDL GDQD SHULPEDQJDQ
11
Social Monitoring and Early Response Unit (SMERU)
7DEHO3HUNHPEDQJDQSHQHULPDDQ3$'3URSLQVL.DOVHO²
  $YJ  EOQ 
1R 8 U D L D Q 5HQFDQD 5HDOLVDVL 5HQFDQD 5HDOLVDVL 5HQFDQD
5S -XWD 5S -XWD 5S -XWD 5S -XWD 5S -XWD
3HQGDSDWDQ $VOL 'DHUDK     
$ 3DMDN 'DHUDK     
 3DMDN .HQGDUDDQ %HUPRWRU     
 %HD %DOLN 1DPD .HQGDUDDQ %HUPRWRU     
 3DMDN %DKDQ %DNDU .HQGDUDDQ %HUPRWRU     
% 5HWULEXVL 'DHUDK     
 3HOD\DQDQ .HVHKDWDQ     
 3HQJXMLDQ .HQGDUDDQ %HUPRWRU     
 3HPDNDLDQ .HND\DDQ GDHUDK     
 7 3HQJLQDSDQ9LOOD     
 7HPSDW 5HNUHDVL GDQ 2ODKUDJD     
 3HQMXDODQ 3URGXNVL 8VDKD GDHUDK     
 ,MLQ 7UD\HN     
& %DJLDQ /DED 0LOLN 'DHUDK     
 %3'     
 3' %DQJXQ -D\D     
( 3HQHULPDDQ /DLQODLQ     
 +DVLO 3HQMXDODQ 0LOLN 'DHUDK  
 -DVD *LUR     
 *DQWL UXJL DWDV NHND\DDQ GDHUDK  
 6HW NHOHELKDQ SHPED\DUDQ NSG SLKDN ,,,  
 'HQGD NHWHUODPEDWDQ SHODNVDQDDQ SHNHUMDDQ  
 $QJVXUDQ FLFLODQ NHQGDUDDQ EHUPRWRU  
 $QDJVXUDQ 5XPDK 'LQDV     
 3HQJHPEDOLDQ KDVLO NXSRQ 735    
 /XPSVXP 3D\PHQW     
 3HQJHPEDOLDQ JDML  
 6HWRUDQ 88'3  
 6HWRUDQ 7XQJJDNDQ *RO &  
 'RNXPHQ OHODQJ  
 3HQJHPEDOLDQ 'DQD 3HQ .HNXUDQJDQ 3DQJDQ    
3HQHULPDDQ $3%'     
WLGDN WHUPDVXN 8UXVDQ .DV 3HPEXNXDQ
6XPEHU 'LQDV 3HQGDSDWDQ 'DHUDK 3URSLQVL .DOVHO
%LUR .HXDQJDQ 3URSLQVL .DOVHO
.RQWULEXVL 3$' LWX GLDNXL ROHK VHEDJLDQ UHVSRQGHQ NDODQJDQ ELURNUDW GDHUDK VHEDJDL
PHQFHUPLQNDQNHPDPSXDQNHXDQJDQGDHUDK\DQJUHQGDK3HUQ\DWDDQLQLPHPDQJDJDN
NRQWUDGLNWLI MLND GLOLKDW GDUL NRQWHNV $3%' .DOVHO \DQJ VHFDUD QRPLQDO MXVWUX WHUXV
PHQLQJNDW'DODPKDOLQLPHUHNDPHQ\DWDNDQEDKZDDQWDUD3$'GDQSHQGDSDWDQ\DQJ
EHUDVDOGDULSXVDW GLPDVDODOX PHPSXQ\DLSHUEHGDDQPHQGDVDUSDGDNHWHQWXDQWHQWDQJ
DORNDVLSHQJJXQDDQQ\D-LNDGDQDQ\DEHUDVDOGDUL3$'GDHUDKPHPSXQ\DLNHOHOXDVDDQ
SHQXK XQWXN PHQJDORNDVLNDQQ\D VHVXDL GHQJDQ NHEXWXKDQ \DQJ GLDQJJDS SHQWLQJ EDJL
GDHUDK  7HWDSL MLND GDQDQ\D EHUDVDO GDUL SXVDW PDND DORNDVLQ\D GLWHQWXNDQ ROHK SXVDW
VHKLQJJDGDHUDKVHNHGDUVHEDJDLSHODNVDQDVDMDGDULMXNODNGDQMXNQLV\DQJGHQJDQNHWDW
WHODK GLJDULVNDQ ROHK SXVDW  $SDNDK DORNDVL GDUL SXVDW LQL VHVXDL GHQJDQ NHSHQWLQJDQ
GDHUDKDWDXWLGDNGDHUDKWLGDNPHPSXQ\DLNHZHQDQJDQPHPSHUVRDONDQQ\D

12
Social Monitoring and Early Response Unit (SMERU)
6LIDWSHQJJXQDDQGDQD3$'\DQJOHELKIOHNVLEOHROHK3HPGDMXJDNDUHQDDODVDQSROLWLV
\DQJ PHQJKHQGDNL GDHUDK KDUXV PHPSXQ\DL VXPEHU SHQGDSDWDQ VHQGLUL VXSD\D KDN
RWRQRP\DQJGLPLOLNLQ\DWHUDVDOHELK´Q\DWDµPHUXSDNDQDODVDQEDJL3HPGD.DOVHO MXJD
GDHUDKODLQQ\D XQWXNEHUXSD\DPHQLQJNDWNDQSHUROHKDQ3$'Q\D6DODKVDWXFDUD\DQJ
GLWHPSXKDGDODKGHQJDQPHQJLQWHQVLINDQVXPEHUSHQHULPDDQ\DQJVXGDKDGDEHUMDODQ
'DODP KDO LQL \DQJ GLSULRULWDVNDQ DGDODK 3.% GDQ %%1.% \DQJ WDULIQ\D DNDQ
GLWXUXQNDQ3HQXUXQDQLQLGLPDNVXGNDQDJDUOHELKEDQ\DNSHPLOLNNHQGDUDDQ\DQJ
EHUPLQDWPHODNXNDQEDOLNQDPDNHQGDUDDQQ\D  6HGDQJNDQ XQWXN HNVWHQVLILNDVL 3HPGD
EHUHQFDQDPHODNXNDQVWXGLEDQGLQJNHSURSLQVLODLQWHQWDQJVXPEHUVXPEHUSHQHULPDDQ
\DQJSRWHQVLDO%HEHUDSDVXPEHUSHQGDSDWDQ\DQJFXNXSSRWHQVLDOGLDQWDUDQ\D
  3DMDN WHUKDGDS DODWDODW EHUDW GDQ DQJNXWDQ DLU \DQJ VHODPD LQL EHOXP GLODNXNDQ
SXQJXWDQ+DOLQLWHUNDLWGHQJDQXVXODQUHYLVL881R\DQJGLWXDQJNDQGDODP
EHEHUDSD 5DSHUGD \DQJ VHGDQJ GLJRGRN ROHK %LUR +XNXP  3HQHULPDDQ UHWULEXVL
WHUKDGDSDODWDODWEHUDWLQLGLSHUNLUDNDQPHQFDSDL5SPLOLDUWDKXQ
 3HQDJLKDQWXQJJDNDQ3/1\DQJPHQFDSDL5SPLOLDU\DQJEHUDVDOGDULUHWULEXVLDLU
SHUPXNDDQ WHUWXQJJDNVHMDNWDKXQ 
  $OXU 6XQJDL %DULWR EHUXSD WRO GL VXQJDL \DQJ PHZDMLENDQ VHWLDS NDSDO \DQJ OHZDW
PHPED\DU WRO IHH  6XPEHU LQL PDVLK GDODP SHUVLDSDQ NDUHQD DOXU VXQJDL PDVLK KDUXV
GLNHUXNGHQJDQPHOLEDWNDQLQYHVWRUGDUL&KLQDGHQJDQQLODLNRQWUDNSXOXKDQMXWD86
$ORNDVL GDQD NH GDHUDK  3HULPEDQJDQ NHXDQJDQ SXVDW GDHUDK \DQJ  GLWXDQJNDQ GDODP
88 1R   GLDQJJDS ROHK EDQ\DN UHVSRQGHQ VHEDJDL NRQVHS \DQJ PDVLK EHOXP
PHPEHULNDQ NHSDVWLDQ DSDDSD WHUKDGDS NHSHQWLQJDQ GDHUDK GL ELGDQJ SHPELD\DDQ
6HODLQ NDUHQD 33Q\D VHQGLUL VDPSDL VHNDUDQJ EHOXP GLNHOXDUNDQ NLQHUMD SHPHULQWDK
SXVDW \DQJ EXUXN GDODP PHQ\DOXUNDQ GDQD \DQJ PHQMDGL KDN GDHUDK DNDQ PHUXSDNDQ
PDVDODK WHUVHQGLUL EDJL GDHUDK GDODP PHODNVDQDNDQ RWRQRPLQ\D  6HODLQ VRDO XUXVDQ
PHNDQLVPHELURNUDVL GLSXVDW \DQJGLUDVDNDQEHUNHSDQMDQJDQ WLGDNUHDOLVWLV SHQLODLDQ
WHUVHEXW GLGDVDUNDQ SXOD SDGD SHQJDODPDQ DSDUDW NHXDQJDQ GDHUDK \DQJ VHULQJ
PHQJDODPLNHWHUODPEDWDQPHQHULPDGDQDGDULSXVDW
6HEDJDLFRQWRK GDQD 3%%.% SHULRGH $SULO$JXVWXV  \DQJ MXPODKQ\D VHKDUXVQ\D
PHQFDSDL 5S PLO\DU EDUX GLWUDQVIHU SDGD EXODQ $JXVWXV LWXSXQ EDUX 5S PLO\DU
-XPODK GDQD VHOHELKQ\D WLGDN DGD NHSDVWLDQ NDSDQ DNDQ GLEHULNDQ ODJL NHSDGD GDHUDK
'HPLNLDQ MXJD GDODP KDO SHPED\DUDQ UR\DOWL WDPEDQJ EDWX EDUD  \DQJ PHQMDGL KDN
GDHUDK8QWXNPHQJXUXVGDQD\DQJVXGDKPHQMDGLKDNGDHUDKLQLVHULQJWHUMDGLRUDQJ
GDHUDKWHUSDNVDKDUXV´PHQMHPSXWµQ\DVHQGLULNH-DNDUWDLWXSXQEHOXPWHQWXRWRPDWLV
ODQFDU3HUQDKWHUMDGLRUDQJ\DQJPHQJXUXVXDQJLQLKDUXVPHQXQJJXVHODPDKDULGL
-DNDUWD  .HWHUODPEDWDQ SHQFDLUDQ GDQD VHSHUWL LQL VHULQJ VDPSDL WHUODPEDW  EXODQ
QDPSDNQ\DWHODKPHQMDGLUXWLQGDQDNLEDWQ\DWHUSDNVDKDUXVGLJHVHUSDGD7$EHULNXWQ\D
2UDQJGDHUDKVHQGLULVHULQJGLEXDWELQJXQJROHKSDQMDQJQ\DPHNDQLVPHDOLUDQGDQD\DQJ
PHOLEDWNDQ 'HSDUWHPHQ 3HUWDPEDQJDQ 'HSDUWHPHQ .HXDQJDQ .3.1 GDQ %DQN
,QGRQHVLD'DODPEDQ\DNNHMDGLDQVDQJDWVXOLWPHODFDNPDFHWQ\DGLLQVWDQVL PDQD GDQ
SDGDOHYHODSD6DWXKDO\DQJNHWDKXLGHQJDQSDVWL\DNQLMLNDPHQJXUXVGDQDNH-DNDUWD
RUDQJGDHUDKKDUXVVLDS´PHQJHPLVQJHPLVµGDQGL´SLQJSRQJµNHVDQDNHPDUL


6HEHOXP DGDQ\D 88 1R   SXQJXWDQ WHUKDGDS RE\HN WHUVHEXW SHUQDK GLEHUODNXNDQ

$GD NHFHQGHUXQJDQ 3/1 PHQRODN PHPED\DU NDUHQD PHQJDQJJDS KDO LWX WLGDN SHUOX GLODNXNDQ GDQ
PHQJDQFDP DNDQ PHPDGDPNDQ ODPSX MLND LWX GLSDNVDNDQ

5HVSRQGHQ PHPEHULNDQ FRQWRK EDKZD 'LWMHQ /HPEDJD .HXDQJDQ 'HSNHX VHEHQDUQ\D WLGDN PHPLOLNL
NDLWDQ GDQ NRPSHWHQVL GDODP UDQJNDLDQ SURVHV SHQFDLUDQ GDQD WHUVHEXW WDSL SDGD NHQ\DWDDQQ\D WHWDS
GLOLEDWNDQ
13
Social Monitoring and Early Response Unit (SMERU)
3HUWDQ\DDQQ\D NHPXGLDQ DGDODK MLND XQWXN PHQ\HUDKNDQ GDQD 3%%.%  \DQJ ´WLGDN
VHEHUDSDµ LWX RUDQJ SXVDW WHUNHVDQ ´WLGDN UHODµ EDJDLPDQD MDGLQ\D MLND QDQWL NHELMDNDQ
RWGDPHOLEDWNDQDOLUDQGDQD NHGDHUDK \DQJMXPODKQ\DMDXKOHELKEHVDU3HUWDQ\DDQLQL
GLDMXNDQ RUDQJ GDHUDK NDUHQD SDGD GDVDUQ\D RUDQJ SXVDW \DQJ WHUOLEDW GDODP SHQFDLUDQ
GDQDNHGDHUDKWHWDS´RUDQJLWXLWXMXJDµ'DODPKDOLQLWLGDNDGDNHSDVWLDQPHVNLSXQ
RWGD GLODNVDQDNDQ GDQ KDNKDN ILQDQVLDO  GDHUDK WHODK GLMDPLQ 88 EDKZD RUDQJ SXVDW
PDPSX GDQ PDX PHQJXEDK SULODNX ´EHUNXDVDQ\Dµ  -LND SUDNWHN SHQ\DOXUDQ GDQD
SHULPEDQJDQWHWDSVHSHUWLLWXPDNDSDUDUHVSRQGHQPHQ\DWDNDQGDHUDKNDEXSDWHQGDQ
NRWDDNDQ´PDWLµ6HPHQWDUDLWXKLUXNSLNXNRWGDKDQ\DDNDQGLMDGLNDQDODWROHKRUDQJ
SXVDWXQWXNPHPEXDWMXVWLILNDVLGDQNHVLPSXODQEDKZD´GDHUDKWHUQ\DWDWLGDNPDPSXµ
8QWXNPHQJKLQGDULPDVDODKLWXEHEHUDSDUHVSRQGHQPHQJXVXONDQDJDUKDNKDNILQDQVLDO
GDHUDK \DQJ VXGDK MHODV SHUKLWXQJDQQ\D VHSHUWL 3%%.%  WLGDN SHUOX ODJL PHODOXL
ELURNUDVLGLSXVDW-LNDDOWHUQDWLILQL\DQJGLODNVDQDNDQPDNDSURVHVDOLUDQGDQDPHQMDGL
OHELKFHSDWGDQVHGHUKDQDNDUHQDSDGDGDVDUQ\DXDQJLWXDGDGLGDHUDK
8VXODQGDHUDK0HVNLSXQDVSHNDVSHN\DQJEHUNDLWDQGHQJDQGDQDSHULPEDQJDQEHOXP
MHODVSHODNVDQDDQQ\DDSDUDWGDQEHEHUDSDNHORPSRNPDV\DUDNDWGLGDHUDKVHGLNLWEDQ\DN
PDVLKPHQ\LPSDQRSWLPLVPHEDKZDSXVDWDNDQNRQVLVWHQGHQJDQSHODNVDQDDQ881R
$VXPVL\DQJGLJXQDNDQVHGHUKDQDVDMD\DNQLEHUEDJDLSHUVRDODQQDVLRQDO\DQJ
VHNDUDQJ GLKDGDSL ROHK QHJDUD LQL VXGDK VDQJDW UXZHW  -LND SHPHULQWDK SXVDW  WLGDN
EHUVLNDS NRQVLVWHQ DWDX PHQFRED ´EHUPDLQPDLQµ GHQJDQ GDHUDK PDND SHUVRDODQQ\D
DNDQPHQMDGLEHUWDPEDKUXZHWODJL
%HUDQJNDW GDUL ´NHSHUFD\DDQµ EDKZD SXVDW DNDQ NRQVLVWHQ PHODNVDQDNDQ GHVHQWUDOLVDVL
GDQ RWGD PDND 3HPGD .DOVHO PHODNXNDQ EHUEDJDL ODQJNDK SHUVLDSDQ  6DODK VDWX
SHUVLDSDQ\DQJGLODNXNDQDGDODKPHQFREDPHQJXVXONDQNHSDGDSHPHULQWDKSXVDWXQWXN
PHQGDSDWNDQGDQDSHULPEDQJDQ\DQJGLSHUNLUDNDQPHQFXNXSLNHEXWXKDQQ\D8VXODQLQL
GLGDVDUNDQSDGDSHPDKDPDQEDKZDVDODKVDWXLPSOLNDVLGDUL881RGDQ88
1R   DGDODK GDHUDK VHWDKDS GHPL VHWDKDS KDUXV PDQGLUL GDODP PHQJKLGXSL
GLULQ\D VHQGLUL GHQJDQ EHUEDJDL XSD\D VHVXDL GHQJDQ NHZHQDQJDQ \DQJ GLPLOLNL GDQ
SRWHQVL ILQDQVLDO  \DQJ GLSXQ\DL  .HVLPSXODQQ\D DGDODK EDKZD GL PDVD GHSDQ GDHUDK
KDUXV PHPSXQ\DL NHFXNXSDQ GDQD \DQJ EHUVXPEHU GDUL GDHUDK VHQGLUL EXNDQ ODJL
PHQJJDQWXQJNDQSHPELD\DDQQ\DGDULSHPHULQWDKSXVDWVHSHUWL\DQJVHODPDLQLEHUODNX
3DGD WDKXQ DQJJDUDQ  WRWDO GDQD UXWLQ GDQ SHPEDQJXQDQ \DQJ GLEXWXKNDQ
ROHKGDHUDK.DOVHO SURSLQVLGDQNDEXSDWHQ DGDODKVHEHVDU5SPLO\DU'DULWRWDO
NHEXWXKDQGDQDLQLNRQWULEXVL \DQJ GLEHULNDQ ROHK 3$' 3$' , GDQ 3$' ,,  VHEHVDU
5S PLO\DU DWDX  VDMD OLKDW 7DEHO    .RQGLVL GHPLNLDQ PHQ\DWDNDQ EDKZD
NHWHUJDQWXQJDQ.DOVHOWHUKDGDSGDQDSXVDWVDQJDWEHVDU

7DEHO$QJJDUDQEHODQMDUXWLQGDQSHPEDQJXQDQ
GLGDHUDK.DOVHO7$
6XPEHU 'DQD %HODQMD 5S 0LO\DU
5XWLQ 3HPEDQJXQDQ 7RWDO
6HNWRUDO   
'$3   
'$3.   
'$3'   
-367DVNLQ   
3$' ,   
3$' ,,   
7RWDO   
6XPEHU %DSSHGD .DOLPDQWDQ 6HODWDQ
14
Social Monitoring and Early Response Unit (SMERU)
%HUNDLWDQ GHQJDQ NRQGLVL NHXDQJDQ GDHUDK LWX %DSSHGD .DOVHO WHODK PHODNXNDQ NDMLDQ
WHQWDQJDORNDVLGDQDSHPHULQWDKGDHUDKGDODPUDQJNDSHODNVDQDDQRWGD+DVLONDMLDQLQL
PHQXQMXNNDQEDKZDMLNDIRUPXODEDJLKDVLOSHQHULPDDQQHJDUDVHSHUWLGLDWXUGDODP88
1R   GLWHUDSNDQ PDND SHUNLUDDQ SHQHULPDDQ .DOVHO SDGD VDDW RWRQRPL KDQ\D
VHEHVDU 5S PLO\DU 7DEHO    'LEDQGLQJNDQ GHQJDQ WRWDO GDQD \DQJ GLEXWXKNDQ
OLKDW 7DEHO   DQJND LQL PDVLK MDXK GDUL PHQFXNXSL EDKNDQ XQWXN PHPELD\DL EHODQMD
UXWLQSXQPDVLKNXUDQJ'HQJDQNHDGDDQLQLEHUDUWLVHJDODNHZHQDQJDQ\DQJGLEHULNDQ
NHSDGD GDHUDK PHQMDGL WLGDN DGD JXQDQ\D  $SDELOD KDVLO SHUKLWXQJDQ LQL \DQJ DNDQ
GLLPSOHPHQWDVLNDQ PDND GDSDW GLSDVWLNDQ EDKZD VHOXUXK SHPHULQWDK GDHUDK GL .DOVHO
SURSLQVL GDQ NDEXSDWHQNRWD  DNDQ PHQJDODPL ´NHEDQJNUXWDQµ DWDX WLGDN GDSDW
PHODNVDQNDQSHOD\DQDQSXEOLNGHQJDQEDLN

7DEHO3HUNLUDDQSHQHULPDDQSHPHULQWDKGDULGDHUDK.DOVHOGDQSHPEDJLDQQ\D
3RV 3HQHULPDDQ -XPODK 3HQHULPDDQ 5S 0LO\DU
7RWDO 'DHUDK 3XVDW
 3$' 3URSLQVL   
 3$' .DEXSDWHQ.RWD   
 'DQD 3HULPEDQJDQ
D %DJL +DVLO
 3%%   GDHUDK   
 %3+7%   GDHUDK   
 ,++   GDHUDK   
 ,+3+   GDHUDK   
 3HUXEDKDQ +DN 7DQDK   
E 5R\DOWL
 %DWXEDUD     GDHUDK   
    GDHUDK   
 0LQ\DN EXPL   GDHUDK   
 3HUNHEXQDQ   GDHUDK   
 3HULNDQDQ   
F $ORNDVL XPXP   GDUL 33K 33Q  
3( 3, GOO
 3URSLQVL 
 .DEXSDWHQ 
 'HVD 
G $ORNDVL .KXVXV
 'DQD 5HERLVDVL  GDHUDK   
7RWDO   
6XPEHU %DSSHGD .DOLPDQWDQ 6HODWDQ
&DWDWDQ -LND GDVDU SHUKLWXQJDQQ\D PHQJJXQDNDQ DQJND QDVLRQDO ²WHQWXQ\D
GHQJDQ PHPDVXNNDQ IDNWRUIDNWRU SHQLPEDQJ ODLQQ\D WHPDVXN IDNWRU SHPHUDWDDQ²
DORNDVL GDQD \DQJ DNDQ GLWHULPD .DOLPDQWDQ 6HODWDQ GDUL SRV LQL SDVWL DNDQ EHUXEDK
'HQJDQPHQJDFXSDGDKDVLOSHUKLWXQJDQGLDWDV 7DEHOGDQ %DSSHGDPHQJXVXONDQ
DJDU IRUPXOD GDQD SHULPEDQJDQ \DQJ GLJDULVNDQ ROHK 88 1R   GLXEDK
3HUXEDKDQ \DQJ GLVDUDQNDQ DGDODK DJDU EHVDUDQ GDQD SHULPEDQJDQ XQWXN .DOVHO <
GLGDVDUNDQSDGDVDODKVDWXGDULDVSHNEHULNXW
%HUGDVDUNDQ3'5%.DOVHOWHUKDGDS3'%1DVLRQDO
< [[5$3%1[
%HUGDVDUNDQVXPEDQJDQGHYLVD.DOVHOWHUKDGDSQDVLRQDO

15
Social Monitoring and Early Response Unit (SMERU)
< [[5$3%1[
%HUGDVDUNDQSHUNLUDDQ3'5%.DOVHO\DQJPHQJDOLUNHOXDU
<   [3'5%[
%HUGDVDUNDQSHQHULPDDQSDMDN\DQJGLSXQJXWGL.DOVHO
< [3'5%[
.HWHUDQJDQ
$QJND UDWDUDWDNRQWULEXVL3'5%.DOVHOWHUKDGDS3'%1DVLRQDOVHODPD
WDKXQWHUDNKLU
$QJND    UDWDUDWD NRQWULEXVL HNVSRU .DOVHO WHUKDGDS HNVSRU QDVLRQDO
VHODPDWDKXQWHUDNKLU
$QJND SHUNLUDDQ3'5%.DOVHO\DQJPHQJDOLUNHOXDU
$QJND SHUNLUDDQNRQWULEXVL.DOVHOWHUKDGDSSHUROHKDQSDMDNQDVLRQDO
$QJND NRQVWDQWD
-LNDPHQJJXQDNDQDQJND5$3%1VHEDJDLGDVDUSHUKLWXQJDQVHWLDSIRUPXOD
LWXDNDQPHPEHULNDQGDQDSHULPEDQJDQNHSDGD.DOVHOVHEHVDU5SWULO\XQ5S
WULO\XQ 5S  5S WULO\XQ GDQ 5S WULO\XQ  'LEDQGLQJNDQ GHQJDQ
NHEXWXKDQ GDQD GDHUDK .DOVHO \DQJ MXPODKQ\D VHNLWDU 5S WULO\XQ PDND KDVLO
SHUKLWXQJDQ LQL OHELK UHDOLVWLV  -LND XVXODQ IRUPXOD LQL WLGDN GLWHULPD ROHK SHPHULQWDK
SXVDWDOWHUQDWLIIRUPXODSHUKLWXQJDQODLQQ\D\DQJGLXVXONDQDGDODK
3HULPEDQJDQ'$8XQWXN.DOVHOSHUOXGLWLQJNDWNDQPHQMDGL GDULVHSHUWL
\DQJGLWHWDSNDQ881R 
5R\DOWLEDWXEDUDGDULGLWLQJNDWNDQPHQMDGLGDUL
6HKXEXQJDQ GHQJDQ XSD\D PHPSHUROHK GDQD SHULPEDQJDQ \DQJ OHELK EHVDU *XEHUQXU
.DOVHOMXJDWHODKPHQ\XUDWL0HQWHUL.HXDQJDQ 6XUDW1R.XWDQJJDO
0HL    'DODP VXUDW LQL *XEHUQXU PHPLQWD EDKZD VHODLQ PHQGDSDWNDQ GDQD
SHULPEDQJDQ VHEDJDLPDQD GLWHQWXNDQ ROHK 88 1R   EDJLDQ GDHUDK GDUL
SHQHULPDDQ 3%% %3+7% 6'$ GDQ '$8 '$.  .DOVHO PHPLQWD DJDU GLEHULNDQ
WDPEDKDQGDQDGDODPEHQWXN
 'DQD SHULPEDQJDQ WDPEDKDQ \DQJ EHUDVDO GDUL %801 \DQJ EHURSHUDVL GL .DOVHO
\DNQL3HUXP3HJDGDLDQ37-DVD5DKDUMD37,QKXWDQL,,GDQ,,,GDQ377HONRP
 'DHUDK DJDU GLEHULNDQ SRUVL WHUWHQWX GDUL 33K GDQ 331 GDQ SDMDN ODLQQ\D \DQJ
SHPXQJXWDQQ\DEHUDGDGL.DOVHO
8QWXNPDVLQJPDVLQJXVXODQVXPEHUSHQHULPDDQWDPEDKDQWHUVHEXWSRUVLEDJLDQGDHUDK
\DQJGLPLQWDDGDODK
GDULGDQD\DQJGLVHWRUNDQ3HUXPNHSDGDSHPHULQWDKSXVDW
GDULODEDEHUVLK\DQJGLEDJLDWDVVDKDP\DQJGLPLOLNLROHKSHPHULQWDKSDGD37
3HUVHUR 
GDULSHQHULPDDQ33K33QGDQSDMDNODLQQ\D\DQJGLSXQJXWGL.DOVHO
6HMDXK LQL EHOXP DGD WDQJJDSDQ GDUL SHPHULQWDK SXVDW EDLN \DQJ PHQ\DQJNXW XVXODQ
IRUPXOD GDUL %DSSHGD PDXSXQ VXUDW GDUL *XEHUQXU .DOLPDQWDQ 6HODWDQ  'HQJDQ
GHPLNLDQ 3HPGD KDQ\D GDSDW PHPSHGRPDQL NHWHQWXDQNHWHQWXDQ GDODP 88 GLVHUWDL
GHQJDQ KDUDSDQ EDKZD SXVDW DNDQ PHPEHULNDQ GDQD SHULPEDQJDQ \DQJ VHWLGDNQ\D
PHQFXNXSLNHEXWXKDQPLQLPDO.DOVHOGDODPPHQMDODQNDQNHZHQDQJDQQ\D

16
Social Monitoring and Early Response Unit (SMERU)
'35'GDQ.HELMDNDQ3XEOLN
7XQWXWDQ UHIRUPDVL WHODK PHPEDZD SHPEDKDUXDQ SDGD VLNDS DQJJRWD '35' EDUX 
'35' GLWXQWXW XQWXN EHUVLNDS UHVSRQVLI WHUKDGDS EHUEDJDL DVSLUDVL PDV\DUDNDW VHUWD
PDPSX PHODNXNDQ NRQWURO GDQ EHUVLNDS NULWLV WHUKDGDS EHUEDJDL NHELMDNDQ 3HPGD
8SD\DNHDUDKLWXVXGDKPXODLQDPSDNDQJJRWDGHZDQSURSLQVLVHEDJDLPDQDGLDNXLROHK
EDQ\DNUHVSRQGHQWHODKPHQXQMXNNDQNHEHUDQLDQGDODPEHUDUJXPHQWDVLQDPXQEHOXP
GLGXNXQJ ROHK NHPDPSXDQ LQWHOHNWXDOLWDV \DQJ PHPDGDL  .RQGLVLQ\D OHELK WLGDN
NRQGXVLI GL WLQJNDW NDEXSDWHQNRWD NDSDELOLWDV DQJJRWD GHZDQ EDLN ODWDU EHODNDQJ
SHQGLGLNDQLQWHOHNWXDOLWDV SHQJDODPDQ VHUWD PRUDO SDGD XPXPQ\D GLQLODL PDVLK VDQJDW
OHPDK  .DVXV ¶PRQH\ SROLWLF· GL NDODQJDQ '35' MXJD VHULQJ WHUMDGL SDGD SURVHV
SHPLOLKDQEXSDWLZDOLNRWD
.HVHWDUDDQ SRVLVL GDQ KXEXQJDQ NHUMDVDPD DQWDUD SLKDN HNVHNXWLI GDQ OHJLVODWLI GDSDW
EHUODQJVXQJ FXNXS EDLN  3LKDN HNVHNXWLI VHQGLUL PHQ\DGDUL EDKZD XQWXN PHQMDJD
KDUPRQLVDVLKXEXQJDQGHQJDQGHZDQSHUOXPHPDKDPL¶EDKDVDGHZDQ·\DQJGLSORPDWLV
VHKLQJJD GDODP PHQ\DPSDLNDQ EHUEDJDL KDO \DQJ EHUODZDQDQ GHQJDQ SHQGDSDW GHZDQ
WLGDNPHQLPEXONDQNHVDODKSDKDPDQ
6HPHQWDUD SHUDQ NRQWURO GHZDQ WHUKDGDS SLKDN HNVHNXWLI DQWDUD ODLQ GLPDQLIHVWDVLNDQ
GDODP EHQWXN SHPEHULDQ ¶FDWDWDQ· WHUKDGDS ODSRUDQ SHUWDQJJXQJMDZDEDQ JXEHUQXU
1DPXQ GL EDQ\DN NDVXV VLNDS NULWLV DQJJRWD GHZDQ ROHK SLKDN HNVHNXWLI GLQLODL
EHUOHELKDQ PLVDOQ\D LNXW FDPSXU GDODP SHQHPSDWDQ SHUVRQHO MDEDWDQ VWUXNWXUDO GL
SHPHULQWDKDQ%HUNHQDDQGHQJDQKDOLWXNDODQJDQHNVHNXWLIEHUKDUDSGHZDQGDSDWOHELK
PHPDKDPL EDWDVEDWDV WXJDV GDQ IXQJVLQ\D  1DPXQ KLQJJD VDDW LQL EHOXP DGD DWXUDQ
MHODVPHQJHQDLPHNDQLVPHKXEXQJDQDQWDUDOHJLVODWLIHNVHNXWLIGDQ\XGLNDWLI
.DSDELOLWDV $QJJRWD 'HZDQ  6HSHUWL WHODK GLNHPXNDNDQ GL DWDV EDKZD DQJJRWD GHZDQ
WHODKPHQXQMXNNDQNHEHUDQLDQGDODPPHODNXNDQNRQWUROGDQPHPEHULNDQNULWLNWHUKDGDS
NLQHUMD HNVHNXWLI  1DPXQ NXDOLWDV 6'0 VHEDJLDQ EHVDU DQJJRWD GHZDQ EDLN GDUL ODWDU
EHODNDQJ SHQGLGLNDQ SHQJHWDKXDQ VHUWD SHQJDODPDQ EHUSROLWLNQ\D GLQLODL EHOXP
VHSHQXKQ\DPHQGXNXQJWXJDVGDQIXQJVL\DQJPHUHNDHPEDQ+DOLQLVHULQJNDOLPHQMDGL
NHQGDOD SDGD VDDW EHUODQJVXQJQ\D UDSDWGLDORJ DQWDUD GHZDQ GHQJDQ SLKDN HNVHNXWLI
%HUEDJDL DUDKDQ GDQ SHUWDQ\DDQ \DQJ GLORQWDUNDQ DQJJRWD GHZDQ VHULQJNDOL GL OXDU
NRQWHNV\DQJVHGDQJPHUHNDELFDUDNDQ%DQ\DNSLKDNEHUSHQGDSDWEDKZDVHFDUDXPXP
NHPDPSXDQ DQJJRWD GHZDQ GDODP PHQJXDVDL VXEVWDQVL SHUVRDODQ GL GDHUDK MDXK OHELK
UHQGDKGLEDQGLQJGHQJDQNHPDPSXDQSLKDNHNVHNXWLI
3LKDN '35' PHQ\DGDUL NHWHUEDWDVDQ PHUHND  %HEHUDSD VXPEHU PHPEHUL SHUNLUDDQ
EDKZD GDUL  DQJJRWD GHZDQ KDQ\D  \DQJ GLNDWHJRULNDQ PHPLOLNL NXDOLILNDVL OD\DN
PHQMDGL DQJJRWD GHZDQ  .RQGLVL GHPLNLDQ GLVHEDENDQ SURVHV SHUVLDSDQ NDGHU SDUWDL
SDGD SHPLOX \DQJ ODOX EHUODQJVXQJ VHDGDQ\D WLGDN PHODOXL SURVHV SHUVLDSDQ \DQJ
PHPDGDL  0HUHND WHUSLOLK EXNDQ NDUHQD NHPDPSXDQQ\D DNDQ WHWDSL NDUHQD NHEHWXODQ
SDUWDLQ\D PHQDQJ SHPLOX  %DKNDQ DGD \DQJ PHQJDWDNDQ PHQJDWDNDQ EDKZD ´PHUHND
WLGDNOD\DNGXGXNWHWDSLFXPDNDUHQDGDSDWGXGXNµ
0DV\DUDNDW PHQJKDUDSNDQ DQJJRWD GHZDQ PDPSX PHUXPXVNDQ NRQVHS SHPEDQJXQDQ
GDHUDKVHFDUDQ\DWDXQWXNNHSHQWLQJDQWHUMDPLQQ\DNRQWLQXLWDVSHPEDQJXQDQGLGDHUDK
VHKLQJJDSHUJDQWLDQSLPSLQDQGDHUDKWLGDNVHODOXEHUDUWLPHQJXEDKNHELMDNDQGDVDU\DQJ
WHODK GLVHSDNDWL  'HPLNLDQ SXOD LQLVLDWLI DWDXSXQ NUHDWLYLWDV GHZDQ XQWXN PHODNXNDQ
KXEXQJDQ NHUMD VHFDUD NHOHPEDJDDQ GHQJDQ EHUEDJDL SLKDN MXJD VDQJDW GLKDUDSNDQ
1DPXQVHMDXKLQLDQJJRWDGHZDQVHQGLULEHOXPPHPDQIDDWNDQKDNLQLVLDWLIQ\D
%DQ\DN SLKDN PHQLODL EDKZD GXNXQJDQ WHQDJD DKOL NKXVXVQ\D \DQJ EHUDVDO GDUL
SHUJXUXDQ WLQJJL DNDQ VDQJDW PHPEDQWX SHPEHUGD\DDQ SHQDPSLODQ DQJJRWD GHZDQ

17
Social Monitoring and Early Response Unit (SMERU)
%HUNHQDDQ GHQJDQ KDO LWX '35' PHPSXQ\DL UHQFDQD XQWXN PHPEHQWXN WLP DKOL \DQJ
DNDQ PHQGDPSLQJL GHZDQ GDODP PHPEDKDV SHUVRDODQSHUVRDODQ \DQJ EHUVLIDW WHNQLV
NDUHQDXPXPQ\DDQJJRWDGHZDQKDQ\DPHQJHWDKXLJDULVEHVDUSHUVRDODQ .HEHUDGDDQ
WLP LQL MXJD GLSHUOXNDQ GDODP XSD\D SHPEHNDODQSHQGDPSLQJDQ VHKLQJJD DQJJRWD
GHZDQ ELVD PHQJLNXWL GLQDPLND SLKDN HNVHNXWLI  1DPXQ '35' PDVLK PHQJKDGDSL
NHQGDODNDUHQDEHOXPWHUVHGLDQ\DGDQDXQWXNSHQJDGDDQWHQDJDDKOLWHUVHEXW
3DGD DZDOQ\D SLKDN GHZDQ PHQJKHQGDNL NHEHUDGDDQ WLP DKOL WHUVHEXW EHUVLIDW ¶DG KRF·
GHQJDQ EHQWXN NHUMDVDPD SHURUDQJDQ +DO LQL GLPDNVXGNDQ XQWXN PHQJKLQGDUL
NHPXQJNLQDQWHUMDGLQ\D´LQWHUYHQVLSHUDQµ\DQJDNDQPHQ\XGXWNDQSRVLVLDQJJRWDGHZDQ
VHQGLUL  6HPHQWDUD SLKDN SHUJXUXDQ WLQJJL PHQJLQJLQNDQ NHUMDVDPD WHUVHEXW EHUVLIDW
NHOHPEDJDDQGDQUHVPL
3HQMDULQJDQ $VSLUDVL  %HEHUDSD UHVSRQGHQ PHQLODL EDKZD VXDUD GHZDQ EHOXP
VHSHQXKQ\D EHUSLKDN SDGD NHSHQWLQJDQ UDN\DW \DQJ GLZDNLOLQ\D PHUHND PDVLK OHELK
PHQJXWDPDNDQ NHSHQWLQJDQ SDUWDLJRORQJDQ  6HFDUD XPXP PDNLQ EDQ\DN SDUWDL \DQJ
LNXW 3HPLOX DNDQ PDNLQ PHQFHUPLQNDQ EDQ\DNQ\D JRORQJDQ PDV\DUDNDW \DQJ WHUZDNLOL
VHKLQJJD EHULPSOLNDVL EDKZD GHZDQ DNDQ OHELK PDPSX PHQ\HUDSDVSLUDVL GDUL EHUEDJDL
ODSLVDQJRORQJDQ PDV\DUDNDW  1DPXQ SDGD NHQ\DWDQQ\D DQJJRWD GHZDQ GLQLODL ROHK
EHUEDJDL SLKDN PDVLK OHELK EHURULHQWDVL SDGD NHSHQWLQJDQ SDUWDLQ\D GDQ EHOXP EDQ\DN
EHUMXDQJ XQWXN NHSHQWLQJDQ PDV\DUDNDW XPXP  $GD NHFHQGHUXQJDQ EDKZD DQJJRWD
GHZDQVDQJDWPXGDKGLSHQJDUXKLROHKNHSHQWLQJDQLQGLYLGXDWDXSXQSDUWDL
'HPLNLDQ SXOD GDODP PHODNXNDQ SHQMDULQJDQ DVSLUDVL PDV\DUDNDW PDVLK OHELK EDQ\DN
GLODNXNDQ VHFDUD SDVLI PHQXQJJX NHOXKDQ PDV\DUDNDW \DQJ ELDVDQ\D GLODNXNDQ PHODOXL
GHPRQVWUDVLDWDXPHQDQJJDSLEHUEDJDLSHUPDVDODKDQ\DQJPXQFXOGLPDV\DUDNDWVHWHODK
EHUNHPEDQJ GL PHGLD PDVD  .HEHUDQLDQ PDV\DUDNDW PHQ\DPSDLNDQ DVSLUDVL DWDX
WXQWXWDQQ\D PHODOXL GHPRQVWUDVL DNKLUDNKLU LQL FXNXS EDQ\DN VHKLQJJD SLKDN '35'
GLVLEXNNDQPHQJKDGDSLGDQPHQJDNRPRGLUEHUEDJDLNHLQJLQDQUDN\DWLWX
$VSLUDVL \DQJ GLVDPSDLNDQ PDV\DUDNDW XPXPQ\D EHUNHQDDQ GHQJDQ PDVDODK
NHWLGDNDGLODQ DQWDUD ODLQ EHUNHQDDQ GHQJDQ JDQWL UXJL WDQDK XSDK NHUMD PDXSXQ
NHELMDNVDQDDQ SHUXVDKDDQ \DQJ PHUXJLNDQ PDV\DUDNDW  'DODP PHQDQJDQL NDVXVNDVXV
WHUVHEXW'35'EHUWLQGDNVHEDJDLPHGLDWRU%HUEDJDLNDVXV\DQJGLVXDUDNDQROHKSHUV
GDHUDK MXJD GLWDQJJDSL ROHK GHZDQ DQWDUD ODLQ NDVXV SHQJHUXNDQ DOXU %DULWR UHWULEXVL
DQJNXWDQ EDWXEDUD GDQ SHQJHORODDQ KXWDQ OLQGXQJ 0HUDWXV  .DVXV LQL VHPSDW
PHQLPEXONDQ IULNVL GL DQWDUD EHEHUDSD IUDNVL NDUHQD GLGXJD DGD XQVXU ..1 VHKLQJJD
WHUNHVDQGHZDQWLGDNNRPSDN
3HUXPXVDQ .HELMDNDQ 'DHUDK  $QJJRWD '35' VDDW LQL GLQLODL OHELK NULWLV GDODP
PHODNXNDQ SHPEDKDVDQ EHUEDJDL NHELMDNDQ GDHUDK NKXVXVQ\D WHUKDGDS NHELMDNDQ \DQJ
DNDQ GLWXDQJNDQ GDODP EHQWXN 3HUGD  1DPXQ GHPLNLDQ XSD\D NULWLV PHUHND EHOXP
GLGXNXQJ ROHK XSD\D LQLVLDWLI \DQJ Q\DWD VHKLQJJD WHUNHVDQ KDQ\D VHNHGDU PHUHVSRQ
XQWXNNHPXGLDQPHQJHV\DKNDQUDQFDQJDQEHUEDJDL3HUGD\DQJVHSHQXKQ\DGLUXPXVNDQ
ROHK SLKDN HNVHNXWLI  3HOLEDWDQ XQVXU PDV\DUDNDW VHSHUWL /60 3HUJXUXDQ 7LQJJL GDQ
SHUVROHKSLKDNHNVHNXWLIMXJDWHODKPXODLGLODNXNDQPLVDOQ\DGDODPSURVHVSHQ\XVXQDQ
EHUEDJDL5DSHUGDEDUX
.HELMDNDQ GDHUDK EHUXSD NHWHQWXDQ GDODP EHQWXN 3HUGD SURSLQVL \DQJ WHODK GLV\DKNDQ
EHUGDVDUNDQ881RDGDHPSDWEXDK\DLWX
 3HUGDWHQWDQJ´/DUDQJDQ0LQXPDQ%HUDONRKROµ
 3HUGDWHQWDQJ´5HQFDQD,QGXN3HQJHPEDQJDQ3DULZLVDWDGL.DOLPDQWDQ6HODWDQµ
 3HUGDWHQWDQJ´$3%'3URSLQVL.DOLPDQWDQ6HODWDQ7$µ

18
Social Monitoring and Early Response Unit (SMERU)
 3HUGDWHQWDQJ´.HWHQWXDQ3HPDNDLDQ.HND\DDQ0LOLN'DHUDKµ
6HMDXK LQL NHELMDNDQ GDHUDK \DQJ PHQ\DQJNXW SHODNVDQDDQ RWRQRPL EHOXP EDQ\DN
GLOLPSDKNDQNH'35'6DDWLQLEHUEDJDLNHELMDNDQLWXPDVLKGDODPWDKDSSHPEDKDVDQGL
OLQJNXS HNVHNXWLI  'DODP KDO LQL SLKDN HNVHNXWLI EHUKDUDS DGDQ\D SHUDQ DNWLI DWDX
PDVXNDQGDULGHZDQWHUXWDPDEHUNHQDDQGHQJDQSHPEDJLDQNHZHQDQJDQDQWDUDSURSLQVL
GDQNDEXSDWHQ1DPXQNDUHQDPDWHULWHQWDQJLQLEHOXPVHFDUDIRUPDOGLVDPSDLNDQNH
GHZDQPHUHNDXPXPQ\DEHOXPPDXPHQ\DPSDLNDQWDQJJDSDQ
'LSLKDNODLQ'35'WHODKPHQJDMXNDQSHQRODNDQDWDVEHEHUDSDNHELMDNDQ3HPGDDQWDUD
ODLQ WHUKDGDS SHPEHUODNXDQ SXQJXWDQ DQJNXWDQ EDWX EDUD NDUHQD GLDQJJDS VHEDJDL
SXQJXWDQOLDU.DVXVLWXVDPSDLVHNDUDQJEHOXPGLSHUROHK SHQ\HOHVDLDQQ\D  'HPLNLDQ
SXODSHQJHQDDQUHWULEXVLWHUKDGDS3(7, 3HQDPEDQJDQ(PDV7DQSD,]LQ MXJDGLWRODN
ROHK VHEDJLDQ DQJJRWD GHZDQ  3HQRODNDQSHQRODNDQ WHUVHEXW PHQXQMXNNDQ DGDQ\D
NRPLWPHQGHZDQSDGDNHSHQWLQJDQUDN\DWGDQDWXUDQ\DQJMHODVGDQWUDQVSDUDQ
'DODP XSD\D PHQLQJNDWNDQ SHOD\DQDQ NHSDGD PDV\DUDNDW SLKDN 3HPGD MXJD VXGDK
PHPXODLQ\D GHQJDQ PHPSHUNHQDONDQ LVWLODK ¶3HOD\DQDQ 3ULPD· GDQ ¶3XVDW 3HOD\DQDQ
7HUSDGX·6HODLQLWXMXJDGLUHQFDQDNDQXQWXNNHSHUOXDQHYDOXDVLWHUKDGDSSHOD\DQDQ\DQJ
GLVHOHQJJDUDNDQ3HPGDNDEXSDWHQNRWDPDNDSURSLQVLDNDQPHPEXDWVWDQGDUSHOD\DQDQ
PLQLPDO6HPHQWDUDLWXXQWXNPHQJKLQGDULWHUMDGLQ\DNRQIOLNDQWDUGDHUDKWHUXWDPDGL
ZLOD\DK SHUEDWDVDQ DQWDU NDEXSDWHQNRWD DNDQ GLNHPEDQJNDQ SROD NHUMDVDPD
SHQJHORODDQ GDHUDK VHJLWLJD SHUWXPEXKDQ PLVDOQ\D GLEHQWXN NHUMDVDPD ¶%DQMDUPDV
.XDOD· GDODP SHQJHORODDQ WHUPLQDO \DQJ WHUOHWDN GL SHUEDWDVDQ DQWDUD .DEXSDWHQ .XDOD
.DSXDVGDQ.RWD%DQMDUPDVLQ

7LQJNDW.RWD%DQMDUPDVLQ
*DPEDUDQ8PXP
%DLN DSDUDW 3HPGD PDXSXQ WRNRK PDV\DUDNDW PHQLODL EDKZD 33 1R   SDGD
GDVDUQ\DPDVLKPHQHPSDWNDQKDPSLUVHPXDELGDQJNHZHQDQJDQEHUDGDGLWDQJDQSXVDW
'DHUDKFHQGHUXQJGLSHUODNXNDQVHEDJDLSHODNVDQDSHNHUMDDQ SXVDW VHEDJDLPDQD VHODPD
LQL EHUODNX  0HVNLSXQ EHJLWX .RWD %DQMDUPDVLQ SDGD  $JXVWXV  VXGDK
PHQJHVDKNDQSHUGDWHQWDQJNHZHQDQJDQGDHUDKQ\D3HQ\XVXQDQNHZHQDQJDQ\DQJDNDQ
GLODNVDQDNDQ .RWD %DQMDUPDVLQ GLPXODL GHQJDQ PHUXMXN NHSDGD VHPXD XUXVDQ \DQJ
VHODPDLQLVXGDKGLODNXNDQGLWLQJNDWNRWDEDLNROHKLQVWDQVLRWRQRPPDXSXQYHUWLNDO
%HUGDVDUNDQ NHZHQDQJDQ LQL .RWD %DQMDUPDVLQ VXGDK PHPSHUVLDSNDQ 5DSHUGD WHQWDQJ
NHOHPEDJDDQ 6WUXNWXU2UJDQLVDVLGDQ7DWD.HUMD 627. 5DQFDQJDQ627.LQLGLEXDW
VHUDPSLQJ PXQJNLQ  1DPXQ WHWDS MXJD EHUSHJDQJ SDGD SHUWLPEDQJDQ EDKZD \DQJ
UDPSLQJ LWX EHOXP WHQWX HIHNWLI  0HQXUXW VHRUDQJ VWDI %DJLDQ 2UJDQLVDVL XNXUDQ
NHUDPSLQJDQ LWX WLGDN EROHK KDQ\D GLEDQGLQJNDQ GHQJDQ 627. 3HPGD .RWD
%DQMDUPDVLQ VHEHOXPQ\D WHWDSL KDUXVODK GHQJDQ PHOLKDW EHVDUQ\D NHZHQDQJDQ NRWD
VHNDUDQJ GLEDQGLQJ GHQJDQ VHEHOXPQ\D  /DQJNDK EHULNXWQ\D EDUXODK PHQFDUL RUDQJ
WHUEDLN XQWXN VHWLDS SRVLVL JXQD OHELK PHPDVWLNDQ VHPXD NHZHQDQJDQ LWX GDSDW
GLODNVDQDNDQVHFDUDSURIHVLRQDO
'L PDVD GHSDQ DNDQ EDQ\DN SHQJHORODDQ NHSHQWLQJDQ SXEOLN \DQJ DNDQ GLVHUDKNDQ
SHPHULQWDK NRWD NHSDGD VZDVWD PLVDOQ\D XUXVDQ SHULNODQDQ SHQJXUXVDQ VDPSDK GDQ
ODLQODLQ  3HPHULQWDK NRWD DNDQ PHQFRED VHFDUD Q\DWD ´PHPEHUGD\DNDQ SRWHQVL
PDV\DUDNDWµ  8QWXN LWX 3HPGD DNDQ PHQJXUDQJL VHEDQ\DN PXQJNLQ DFDUDDFDUD \DQJ
EHUEDX FHUHPRQLDO NDUHQD VHODPD LQL DFDUD EHJLWX ´OHELK GLSHUXQWXNNDQ EDJL SHMDEDW
EXNDQ XQWXN PDV\DUDNDWµ  'DODP UDQJND SHULQJDWDQ KDUL NHPHUGHNDDQ \DQJ ODOX

19
Social Monitoring and Early Response Unit (SMERU)
PLVDOQ\D EHUEDJDL DFDUD SHUD\DDQ GDQ NHJLDWDQ ´EHUVLKEHUVLKµ GLVHUDKNDQ VHSHQXKQ\D
NHSDGD PDV\DUDNDW  'DODP SHODNVDQDDQ UDQJNDLDQ DFDUD LWX GDQD PDV\DUDNDW \DQJ
WHUPRELOLVDVL WLGDN NXUDQJ GDUL 5S PLO\DU  3ROD KXEXQJDQ NHUMD VHSHUWL LQL SHUOX WHUXV
GLNHPEDQJNDQ XQWXN PHQFDSDL EHUEDJDL WXMXDQ \DQJ PHQ\DQJNXW NHEXWXKDQ UDN\DW
EDQ\DNPLVDOQ\DPHPEDQJXQJHGXQJVHNRODK
.DEXSDWHQNRWD\DQJPHPSXQ\DLNHND\DDQ6'$WHUEDWDVEHUDGDGDODPVXDVDQD´KDUDS
KDUDSFHPDVµPHQJKDGDSLSHODNVDQDDQRWGD.DODXSHQ\HUDKDQNHZHQDQJDQWLGDNGLLNXWL
VHFDUD SDVWL GHQJDQ 3' PDND GDHUDK PLVNLQ  DNDQ PHQJKDGDSL NHVXOLWDQ GDODP
PHODNVDQDNDQ NHZHQDQJDQQ\D GDODP DUWL NXDQWLWDV GDQ NXDOLWDV SHOD\DQDQ SXEOLN DNDQ
PHQXUXQ
3$'.RWD%DQMDUPDVLQWHUJRORQJUHQGDK 5SPLO\DU VHPHQWDUD $3%'
Q\D 5S PLO\DU  .HDGDDQ LQL OHELK GLSHUVXOLW ODJL GHQJDQ DGDQ\D EHEDQ KXWDQJ \DQJ
GLEXDWROHKSHMDEDWSDGDSHULRGH\DQJ ODOX  0LVDOQ\D 3'$0 %DQMDUPDVLQ PHPSXQ\DL
KXWDQJ OXDU QHJHUL DVDO ,WDOL"  FXNXS EHVDU GDQ ZDOLNRWD VHNDUDQJ EHUWDQJJXQJ MDZDE
PHPED\DUQ\D8QWXNWLGDNPHPSHUVXOLWSHMDEDWSHQJJDQWLQ\DGDQPHPEHUDWNDQEHEDQ
UDN\DW:DOLNRWD%DQMDUPDVLQEHUMDQMLDNDQEHUVLNDSKDWLKDWLGDODPPHODNXNDQSLQMDPDQ
OLKDW.RWDN 

.RWDN:DOLNRWD7RODN3LQMDPDQ%DQN'XQLD
5HQRYDVL 3DVDU /DPD 7XQJJX ,QYHVWRU
:DOLNRWD %DQMDUPDVLQ 'UV + 6RI\DQ $USDQ PHQJDWDNDQ DNDQ PHQRODN VHWLDS EDQWXDQ %DQN 'XQLD \DQJ
VLIDWQ\D SLQMDPDQ NDUHQD GLQLODL DNDQ PHPEHUDWNDQ GDQ WHUODOX EDQ\DN SHUV\DUDWDQ \DQJ PHVWL GLSHQXKL
ROHK 3HPNR %DQMDUPDVLQ ´7HUNHFXDOL GDQD %DQN 'XQLD WHUVHEXW VLIDWQ\D EDQWXDQ PXUQL EDUX NLWD WHULPD
7HWDSL NDODX EHUXSD SLQMDPDQ NLWD SLNLUSLNLU GXOXODK $SDODJL VDPSDL PHPEHUDWNDQ GDQ EDQ\DN
SHUV\DUDWDQ EHUEHOLW \DQJ PHVWL GLSHQXKL WHQWXQ\D DNDQ NLWD WRODNµ NDWD :DOLNRWD NHSDGD .3 >.DOLPDQWDQ
3RVW@ EHOXP ODPD LQL
.DUHQD LWX ODQMXW 6RI\DQ NHPXQJNLQDQ EHVDU GDQD SLQMDPDQ %DQN 'XQLD 5S PLOLDU \DQJ GLUHQFDQDNDQ
XQWXN PHUHQRYDVL 3DVDU $EDGL 3DVDU /DPD WLGDN DNDQ GLFDLUNDQ 3HPNR %DQMDUPDVLQ ´0DVDODKQ\D
SHUV\DUDWDQ \DQJ GLPLQWD %DQN 'XQLD WHUODOX EDQ\DN GDQ VXOLW NLWD SHQXKLµ NDWD 6RI\DQ WDQSD PHQMHODVNDQ
OHELK ULQFL SHUV\DUDWDQ DSD VDMD \DQJ PHVWL GLSHQXKL WHUVHEXW
6HVXDL MDGZDO \DQJ GLWHQWXNDQ PHQXUXWQ\D EDWDV ZDNWX SLQMDPDQ %DQN 'XQLD XQWXN 3HPNR %DQMDUPDVLQ
DNDQ EHUDNKLU -XQL  QDQWL 'DODP ZDNWX \DQJ WHUEDWDV LWX GLSHUNLUDNDQ 3HPNR %DQMDUPDVLQ DNDQ
PHQFDUL WHURERVDQ EDUX GHQJDQ PHQMDOLQ NHUMDVDPD GHQJDQ SLKDN LQYHVWRU XQWXN PHUHQRYDVL 3DVDU /DPD
'LWDQ\D DSDNDK VXGDK DGD LQYHVWRU \DQJ EHUPLQDW 6RI\DQ $USDQ PHQJDNXL EHOXP DGD NDUHQD PDVLK GDODP
WDKDS GLWDZDUNDQ ´0HVNL GHPLNLDQ VD\D \DNLQ QDQWLQ\D SDVWL EDQ\DN LQYHVWRU \DQJ EHUPLQDWµ XMDUQ\D
'LDNXLQ\D XQWXN PHPELD\DL SHPEDQJXQDQ GL NRWD LQL 3HPNR %DQMDUPDVLQ PHQJDODPL NHWHUEDWDVDQ GDQD
VHKLQJJD XSD\D \DQJ GLWHPSXK DGDODK PHODOXL NHUMDVDPD GHQJDQ SLKDN NHWLJD VHSDQMDQJ NHUMDVDPD LWX VDOLQJ
PHQJXQWXQJNDQ
´-HODVQ\D 3HPNR EHUWHNDG PHPEDQJXQ .RWD %DQMDUPDVLQ GHQJDQ EHUXVDKD VHPDNVLPDO PXQJNLQ XQWXN
WLGDN PHQJHOXDUNDQ DQJJDUDQ VHGLNLW SXQ &DUDQ\D WHQWXQ\D PHODOXL NHUMDVDPD GHQJDQ LQYHVWRU GDQ
EHUXSD\D PHPEHUGD\DNDQ VHWLDS SRWHQVL PDV\DUDNDW .DODX LQL GDSDW NLWD ODNVDQDNDQ VD\D \DNLQ VHJDOD
SHPELD\DDQ SHPEDQJXQDQ GL %DQMDUPDVLQ DNDQ GDSDW GLWHNDQ VHNHFLO PXQJNLQµ .DWD 6RI\DQ $USDQ
6XPEHU +DULDQ .DOLPDQWDQ 3RVW  $JXVWXV 

 'L PDVD ODOX EDKNDQ VHMDN ]DPDQ SHQMDMDKDQ %HODQGD GL PDVDPDVD UHYROXVL NHPHUGHNDDQ ,QGRQHVLD
VDPSDL GHQJDQ SHUWHQJDKDQ WDKXQ DQ KDPSLU VHPXD JHGXQJ VHNRODK GDQ SHUOHQJNDSDQQ\D GLEDQJXQ
GDQ GLVHGLDNDQ ROHK UDN\DW PHVNLSXQ GDODP EHQWXN \DQJ VHGHUKDQD 1DPXQ VHMDN GLSHUNHQDONDQQ\D
3URJUDP ,QSUHV 6' UDN\DW VHSHUWL NHKLODQJDQ NHPDPSXDQNHPDQGLULDQQ\D

20
Social Monitoring and Early Response Unit (SMERU)
'DUL GLVNXVL GHQJDQ EHEHUDSD UHVSRQGHQ WHQWDQJ EHULWD LQL PHODKLUNDQ GXD LQWHUSUHWDVL
\DQJEHUWRODNEHODNDQJVDWXGHQJDQODLQQ\D'LVDWXSLKDNXPXPQ\DUHVSRQGHQDSDUDW
SHPHULQWDK WHUPDVXNDQJJRWDGHZDQ PHQLODLVLNDSLQLPHPSHUOLKDWNDQEDKZDGHQJDQ
RWGD SHMDEDW GDHUDK WLGDN LQJLQ EHUVLNDS ´\DQJ SHQWLQJ XDQJ EHUEDJDL SHUVRDODQ GDSDW
GLDWXUEHODNDQJDQµDWDXSHMDEDWGDHUDKWLGDNLQJLQPHQMDGLNDQGLULQ\D´UDMDUDMDNHFLOµGL
GDHUDK VHEDJDLPDQD \DQJ VHULQJ GLNKDZDWLUNDQ ROHK SDUD SHMDEDWSHQJDPDW WLQJNDW
QDVLRQDO-DNDUWD   'L SLKDN ODLQ XPXPQ\D UHVSRQGHQ WRNRK PDV\DUDNDW PHQLODL
SHQRODNDQLQLGLVHEDENDQSHUV\DUDWDQPDQDMHPHQSHQJHORODDQGDQDSLQMDPDQLQL GLEXDW
VDQJDWNHWDWVHKLQJJDNHVHPSDWDQXQWXNPHODNXNDQ..1KDPSLUWLGDNPXQJNLQ
5HVWUXNWXULVDVL3HPGDGDQ$GPLQLVWUDVL.HSHJDZDLDQ
6RVLDOLVDVL GDQ SHUVLDSDQ LPSOHPHQWDVL RWGD GL .RWD %DQMDUPDVLQ GLPXODL GHQJDQ
SHPEHQWXNDQ7LP3HUVLDSDQ6RVLDOLVDVLGDQ,PSOHPHQWDVL881RGDQ881R
  PHODOXL 6. :DOLNRWD 1R 3(0 WDQJJDO  2NWREHU   7LP
WHUGLULGDULOLPD6XE7LP\DLWX3HQDWDDQ2UJDQLVDVL3HUVRQLO.HND\DDQ6RVLDOLVDVLGDQ
3HUXQGDQJXQGDQJDQ VHUWD 6XE 7LP 3HPELD\DDQ  6HWLDS VXE WLP GLNRRUGLQLU ROHK
.HSDOD %DJLDQ WHUNDLW PLVDOQ\D 6XE 7LP 3HUVRQLO GLNRRUGLQLU ROHK .HSDOD %DJLDQ
.HSHJDZDLDQ
%HEHUDSDKDVLO\DQJWHODKGLFDSDLWLPNKXVXVQ\DPHQ\DQJNXWNHZHQDQJDQGDQRUJDQLVDVL
DGDODK
0HODNXNDQ LQYHQWDULVDVL NHZHQDQJDQ \DQJ GLODNVDQDNDQ VHEHOXP NHOXDUQ\D 33 1R 
 WHQWDQJ NHZHQDQJDQ NRWD  7HUPDVXN GDODP WDKDS LQL DGDODK PHODNXNDQ VWXGL
EDQGLQJGHQJDQKDVLOLQYHQWDULVDVLNHZHQDQJDQ\DQJGLODNXNDQGDHUDKODLQ
'DODP PHQ\XVXQ 5DSHUGD NHZHQDQJDQ WLP PHODNXNDQ EHUEDJDL GLVNXVL GHQJDQ 'LQDV
GDQ .DQGHS WHUNDLW VHUWD NRQVXOWDVL NH SXVDW 0HQGDJUL /$1 GDQ 0HQWHUL 1HJDUD
2WGD 5DSHUGDNHZHQDQJDQGLVHUDKNDQNHSDGD'35'SDGD$JXVWXVGDQSDGD
$JXVWXVGLV\DKNDQPHQMDGL3HUGD1RWHQWDQJ.HZHQDQJDQ3HPHULQWDK
.RWD %DQMDUPDVLQ GHQJDQ 6. SHQJHVDKDQ '35' 1R    .RWD %DQMDUPDVLQ
WHUPDVXNGDHUDKSHUWDPDPHQJHV\DKNDQSHUGDNHZHQDQJDQQ\D
0HQ\XVXQ 5DSHUGD 627. \DQJ GLVHUDKNDQ NH GHZDQ SDGD  6HSWHPEHU 
3HQ\XVXQDQ 627. LQL PHQJDODPL KDPEDWDQ NDUHQD EHOXP MHODVQ\D VWDWXV EHEHUDSD
NHZHQDQJDQ  0LVDOQ\D EDJDLPDQD PHQJDWXU NHUMDVDPD SHODNVDQDDQ NHZHQDQJDQ OLQWDV
NDEXSDWHQNRWD  6HODLQ LWX NHZHQDQJDQ PHQ\DQJNXW ELGDQJ SHUWDQDKDQ \DQJ VDDW LQL
GLNHOROD ROHK %31  GDQ ELGDQJ VWDWLVWLN GLNHOROD %36  PDVLK EHOXP MHODV DSDNDK DNDQ
WHWDSGLSHJDQJSXVDWDWDXGLVHUDKNDQNHGDHUDK'L.RWD%DQMDUPDVLQMXJDDGD73,\DQJ
PHQJKDVLONDQ PLO\DUDQ UXSLDK SHUWDKXQ \DQJ VDDW LQL SHQJHORODDQ\D PDVLK GLODNXNDQ
SXVDW$SDNDKSHQJHORODDQ73,QDQWLQ\DDNDQGLVHUDKNDQNHGDHUDK"
6HLULQJ GHQJDQ PDNLQ EHVDUQ\D NHZHQDQJDQ NRWD VHWHODK RWRQRPL 3HPNR UHQFDQDQ\D
DNDQPHPSHUEHVDUSHQGHOHJDVLDQNHZHQDQJDQNHWLQJNDWNHFDPDWDQ8UXVDQXUDVDQ\DQJ
VXGDKELVDGLWDQJDQLNHFDPDWDQDNDQGLVHUDKNDQVHSHQXKQ\D6HEHQDUQ\DSHQGHOHJDVLDQ
NHZHQDQJDQLQLVXGDKGLPXODLPLVDOQ\DXQWXNPHQHUELWNDQ,0%QRQSHUPDQHQGDQLMLQ
+2VDORQNHFDQWLNDQFXNXSGLVHOHVDLNDQGLNHFDPDWDQ
%HUGDVDUNDQ 5DSHUGD 627. RUJDQLVDVL 3HPNR \DQJ DNDQ GLEHQWXN WHUGLUL GDUL 6HWGD
\DQJDNDQPHPEDZDKLELUR6HWZDQ\DQJDNDQPHPEDZDKLEDJLDQVHUWD'LQDV
%DGDQNDQWRUNHFDPDWDQGDQNHOXUDKDQ6HODLQPHPEDZDKLVHNVLGLVHWLDSELUR
GLQDV EDGDQ GDQ NDQWRU DNDQ GLEHQWXN NHORPSRNNHORPSRN MDEDWDQ IXQJVLRQDO \DQJ
DNDQ EHULVL NXPSXODQ MDEDWDQ QRQ VWUXNWXUDO VHSHUWL MDEDWDQ VWDI DKOL  0HQXUXW 3HPNR
VWUXNWXU RUJDQLVDVL \DQJ DNDQ GLEHQWXN WLGDN ELVD GLEDQGLQJNDQ GHQJDQ RUJDQLVDVL \DQJ

21
Social Monitoring and Early Response Unit (SMERU)
DGDVDDWLQLNDUHQDNHZHQDQJDQ\DQJDNDQ GLMDODQNDQ MXJD EHUWDPEDK VHKLQJJD NULWHULD
VWUXNWXU\DQJUDPSLQJKDUXVMXJDGLEDQGLQJNDQGHQJDQMXPODKNHZHQDQJDQQ\D
6HEHOXP GLVHUDKNDQ NH '35' XQWXN GLEDKDV UDQFDQJDQ 627. VXGDK GLGLVNXVLNDQ
GHQJDQNDQGHSGDQGLQDV%DKNDQSDGDDZDOQ\DUDQFDQJDQ627.WHUVHEXWPHUXSDNDQ
XVXODQGDULWLDSWLDSLQVWDQVLGDQNHPXGLDQGLRODKROHK%LUR2UJDQLVDVL'DODPGLVNXVL
LWX VHULQJ WHUOLKDW GLQDV GDQ NDQGHS VDOLQJ PHPDNVDNDQ XQWXN ELVD PHQDPSXQJ VHPXD
EDJLDQVWUXNWXUQ\DGDODP627.0HVNLSXQVXGDKGLGLVNXVLNDQDGDNDQGHS\DQJPHUDVD
EDKZDVWUXNWXUGLQDV\DQJGLDMXNDQNH'35'KDQ\DPHQJJDEXQJNDQVHEDJLDQVWUXNWXU
GLQDVGDQNDQGHS0HUHNDPHQJKHQGDNLDJDUSHQ\XVXQDQVWUXNWXULWX GLGDVDUNDQ SDGD
NHZHQDQJDQ\DQJGLWDQJDQLWLGDNKDQ\DPHQDQJDQLDGPLQLVWUDVLXPXPQ\DVDMD
+DPEDWDQ ODLQ\DQJ GLUDVDNDQ PHPELQJXQJNDQ 3HPGD GDODP PHQ\XVXQ 627. DGDODK
EHUXEDKXEDKQ\D NHELMDNVDQDDQ SXVDW PLVDOQ\D SHUXEDKDQ NDELQHW  'HQJDQ WLGDN
DGDQ\D'HSDUWHPHQ38PHPEXDW3HPGDELQJXQJNDUHQD'LQDV38\DQJDNDQGLEDQJXQ
KDUXV PHQJLQGXN NH PDQD QDQWLQ\D  6HODLQ LWX DGDQ\D 6( 0HQGDJUL 1R 6-
WDQJJDO0DUHWWHQWDQJ3HQDWDDQ3HUDQJNDW'DHUDKMXJDGLUDVDNDQPHQJKDPEDW
NHEHEDVDQ GDHUDK GDODP PHQ\XVXQ VWUXNWXU RUJDQLVDVLQ\D  %DKNDQ EHOXP ODPD LQL
VHWHODK 5DSHUGD 627. GLVHUDKNDQ NH '35'  NHOXDU 5DQFDQJDQ 33 1R  
WHQWDQJ SHGRPDQ RUJDQLVDVL SHUDQJNDW GDHUDK GDODP 5DQFDQJDQ 33 LQL GLVHEXWNDQ
EDKZD GL EDZDK 6HNGD PDVLK DGD DVLVWHQ  3DGDKDO GDODP 627. \DQJ GLVXVXQ ROHK
3HPGD GHQJDQ PHQGDVDUNDQ SDGD 6( 0HQGDJUL GL EDZDK 6HNGD KDQ\D DGD ELUR WLGDN
DGDDVLVWHQ.HOXDUQ\D5DQFDQJDQ33LQLPHQ\HEDENDQPXQGXUQ\DUHQFDQDSHQJHVDKDQ
627. \DQJ VHPXOD GLMDGZDONDQ DNDQ UDPSXQJ SDGD SHUWHQJDKDQ 6HSWHPEHU 
5DQFDQJDQ 33 LQL GLV\DKNDQ PHQMDGL 33 1R    WHQWDQJ 3HGRPDQ 2UJDQLVDVL
3HUDQJNDW'DHUDKSDGD6HSWHPEHU 
'35' PHQLODL 5DSHUGD 627. 3HPNR %DQMDUPDVLQ PDVLK WHUODPSDX JHPXN GDQ SHUOX
GLUDPSLQJNDQ'DULVHPXDIUDNVL\DQJPHQ\DPSDLNDQSHPDQGDQJDQXPXPSDGD5DSDW
3DULSXUQD,,PHPLQWDDJDUGLODNXNDQSHUDPSLQJDQ627.3HUDPSLQJDQLQLGLSHUOXNDQ
GHQJDQ DODVDQ VWUXNWXU \DQJ GLUDQFDQJ GLQLODL EHOXP HIHNWLI GDQ WLGDN HILVLHQ GHQJDQ
NRQGLVL NHXDQJDQ VHUWD WLGDN VHVXDL GHQJDQ NLQHUMD DSDUDW GDHUDK .DOLPDQWDQ 3RVW 
6HSWHPEHU 
$GPLQLVWUDVL.HSHJDZDLDQ6XE7LP3HQDWDDQ3HUVRQLOWHODKPHQ\HOHVDLNDQLQYHQWDULVDVL
MXPODKSHUVRQLOGDHUDKVH.RWD%DQMDPDVLQSDGD-XOLNHFXDOLXQWXN.DQWRU$GSHO
$GPLQLVWUDVL3HODEXKDQ \DQJPHPDQJDNDQWHWDSPHQMDGLNHZHQDQJDQ SXVDW  3HPGD
MXJDWHODKPHQHULPDVXUDWVHUDKWHULPDSHJDZDLGLGXD.DQGHSWHUOLNXLGDVL .RSHUDVLGDQ
3HQHUDQJDQ  GLWHULPD GDUL %.1 WHUKLWXQJ VHMDN  0HL  VHEDQ\DN  SHJDZDL 
XQWXN .DQGHS 3HQHUDQJDQ GDQ  .DQGHS .RSHUDVL   6HODLQ LWX WHUGDSDW  SHUVRQLO
.DQZLO6RVLDO\DQJGLWUDQVIHUNH'LQDV6RVLDO.RWD%DQMDUPDVLQGDQRUDQJ\DQJVXGDK
VHMDN ODPD GLWHPSDWNDQ GL GLQDV  1DPXQ %DJLDQ .HSHJDZDLDQ EHOXP PHQHULPD 6.
XQWXNNHSHUVRQLOWHUVHEXW
-XPODKNHVHOXUXKDQSHUVRQLO\DQJDGDGL.RWD%DQMDUPDVLQ EDLN3HPGDPDXSXQLQVWDQVL
YHUWLNDO  VHEDQ\DN  RUDQJ OLKDW 7DEHO    -XPODK SHJDZDL 3HPNR VDMD GL OXDU
LQVWDQVL YHUWLNDO  VDDW LQL GLQLODL VXGDK PHQFXNXSL NHFXDOL XQWXN SHUVRQLO GL WLQJNDW
NHFDPDWDQ GDQ NHOXUDKDQ VHUWD IRUPDVL JXUX 6' PDVLK EDQ\DN GLEXWXKNDQ DSDODJL
GHQJDQ DNDQ GLSHUEHVDUQ\D NHZHQDQJDQ NHFDPDWDQ GDQ NHOXUDKDQ  +DO \DQJ PDVLK
PHQMDGL PDVDODK DGDODK GLVWULEXVL SHQHPSDWDQ SHJDZDL \DQJ EHOXP WHSDW EDQ\DN
SHUVRQLO\DQJPHQXPSXNGLVDWXEDJLDQVHPHQWDUDGLLQVWDQVLODLQNHNXUDQJDQSHUVRQLO
6HODLQ LWX DGD NHFHQGHUXQJDQ 3HPNR PHQGXGXNNDQ SHUVRQLO XQWXN MDEDWDQ WHNQLV
EHUGDVDUNDQ SDGD NHPDPSXDQ PDQDMHULDO EXNDQ SDGD NHPDPSXDQ WHNQLV PLVDOQ\D
.HSDOD %DJLDQ .HVHKDWDQ .HOLOLQJ GL 'LQDV .HVHKDWDQ GLMDEDW ROHK OXOXVDQ 673'1

22
Social Monitoring and Early Response Unit (SMERU)
8QWXN PHQJDWDVL KDO WHUVHEXW 3HPNR PHPDQJ WHODK PHQ\HGLDNDQ DQJJDUDQ XQWXN
SHPEHNDODQSUDNWLVEDJLSHMDEDWGDHUDK\DQJPHPLOLNLODWDUEHODNDQJ\DQJNXUDQJFRFRN
GHQJDQELGDQJ\DQJPHQMDGLWDQJJXQJMDZDEQ\D

7DEHO,QYHQWDULVDVLMXPODKSHUVRQLO316VH.RWD%DQMDUPDVLQ
,QVWDQVL 7RWDO (VHORQHULQJ 1RQ
316 , ,, ,,, ,9 9 -XPODK 6WUXNWXUDO
 'LQDV'LQDV        
 6HNGD %DJLDQ        
 .RPSRQHQ GDQ ODLQ        
 .HFDPDWDQ        
 0HGLV GDQ 3DUDPHGLV        
 *XUX 6' 3HQMDJD        
 ,QVWDQVL 9HUWLNDO        
-XPODK        
6XPEHU 7LP 3HUVLDSDQ 6RVLDOLVDVL GDQ ,PSOHPHQWDVL 88  6XE %LGDQJ 3HQDWDDQ 3HUVRQLO

3UDNLUDDQ UHQFDQD NHEXWXKDQ SHUVRQLO VHMDXK LQL EHOXP GLWHWDSNDQ NDUHQD PDVLK
PHQXQJJX UHQFDQD NHOHPEDJDDQ 627.  \DQJ VHGDQJ GLVXVXQ  $NDQ WHWDSL EDJLDQ
RUJDQLVDVL VXGDK PHPEXDW SUDNLUDDQ MXPODK HVHORQ ,, VDPSDL 9 \DQJ DGD SDGD
NHOHPEDJDDQ EDUX OLKDW 7DEHO    $GDQ\D SHQDPEDKDQ LQVWDQVL PLVDOQ\D 'LQDV GDUL
VHEHOXPQ\DPHQMDGLEXDK NHOLKDWDQQ\DWLGDNDNDQWHUODOXPHQLPEXONDQPDVDODK
1DPXQ DGDQ\D UHQFDQD WUDQVIHU SHUVRQLO GDUL SXVDW PDXSXQ SURSLQVL PHQJDQGXQJ
SRWHQVLPDVDODK\DQJFXNXSEHVDU+DOLQLGLVHEDENDQSHUVRQLOSXVDWSURSLQVLXPXPQ\D
PHPLOLNLNHSDQJNDWDQ\DQJOHELKWLQJJLSDGDKDO\DQJGLEXWXKNDQGDHUDKDGDODKVWDIELDVD
XQWXN PHQJLVL IRUPDVL \DQJ DGD GL NHFDPDWDQ DWDX GL NHOXUDKDQ  .RQGLVL LQL DNDQ
PHQFLSWDNDQ GLOHPD SHQJDPELO NHSXWXVDQ GL GDHUDK DQWDUD PHPSULRULWDVNDQ RUDQJ
SXVDWSURSLQVLDWDXPHQGDKXOXNDQVWDIGDHUDK\DQJVHODPDLQLWHODKGLELQD

7DEHO-XPODKHVHORQ\DQJWHUVHGLDVHUWDUHQFDQDHVHORQHULQJ
NHOHPEDJDDQEDUX
(6(/21
, ,, ,,, ,9 9
(VHORQ 7HUVHGLD 6DDW LQL
 6HNUHWDULDW 'DHUDK    
 'LQDV   
 .DQWRU%DGDQ   
 .HFDPDWDQ  
 .HOXUDKDQ 
7RWDO    
5HQFDQD -XPODK (VHORQ
 6HNUHWDULDW 'DHUDK    
 'LQDV   
 .DQWRU%DGDQ   
 .HFDPDWDQ   
 .HOXUDKDQ  
7RWDO    
EHOXP WHUPDVXN GDWD HVHORQ GL LQVWDQVL YHUWLNDO
6XPEHU %DJLDQ 2UJDQLVDVL .RWD %DQMDUPDVLQ

23
Social Monitoring and Early Response Unit (SMERU)
%HUNHQDDQ GHQJDQ NHEHUDGDDQ MDEDWDQ VWUXNWXUDO GL LQVWDQVL EDUX \DQJ PHUXSDNDQ
SHQJJDEXQJDQGDUL'LQDVGDQ.DQGHS\DQJDGDEHEHUDSDNDQGHSWHODKPHODNXNDQOREL
NH3HPGD0HUHNDPHQJKDUDSNDQ627.GLODNVDQDNDQROHKRUDQJRUDQJ\DQJPHQJHUWL
VXEVWDQVL\DQJDNDQGLMDODQNDQ$GDNHNKDZDWLUDQWHUMDGLQ\D´SHPGDQLVDVLµSDGDMDEDWDQ
VWUXNWXUDO VHGDQJNDQ RUDQJ WHNQLV GLJHVHU NH MDEDWDQ IXQJVLRQDO  .DQGHS EHUSHQGDSDW
ODWDUEHODNDQJWHNQLVKDUXVPHQMDGLSHUWLPEDQJDQXWDPDGDODPPHQHPSDWNDQSHJDZDLGL
LQVWDQVLWHNQLV3HQJDQJNDWDQSHMDEDWWLGDNEROHKVHPDWDPDWDPHPSHUWLPEDQJNDQODWDU
EHODNDQJPDQDJHULDO6HKDUXVQ\D0HQHJ2WGD VDDWLQLWLGDNDGDODJL PHQ\XVXQNULWHULD
XQWXN MDEDWDQ WHNQLV VHSHUWL \DQJ VHNDUDQJ GLPLOLNL ROHK VHWLDS GHSDUWHPHQ
.HFHQGHUXQJDQ 3HPGD DNDQ PHQGDKXOXNDQ RUDQJ GLQDVQ\D WHUFHUPLQ GDUL UDQFDQJDQ
627.\DQJGLXVXONDQ\DQJPHQHNDQNDQSDGDDVSHNXPXPEXNDQDVSHNVXEVWDQVL
%HEHUDSDNDQGHSGDQGLQDVVXGDKPHPLOLNLDOWHUQDWLISHPHFDKDQXQWXNSHUVRQLOQ\D\DQJ
WLGDNWHUWDPSXQJSDGDVWUXNWXUNHOHPEDJDDQEDUX.DQGHS3HQGLGLNDQPLVDOQ\DDNDQ
PHQHPSDWNDQ SHJDZDLQ\D PHQMDGL WHQDJD DGPLQLVWUDVL VHNRODK NDUHQD PDVLK EDQ\DN
603GDQ60$\DQJNHNXUDQJDQWHQDJDDGPLQLVWUDVL DGD603608GDQ60.
GL .RWD %DQMDUPDVLQ   6HPHQWDUD LWX 'LQDV 3 GDQ . PHUHQFDQDNDQ SHJDZDL \DQJ
NHOHELKDQGDSDWPHQJLVLIRUPDVLJXUX6'\DQJPDVLKEDQ\DNGLEXWXKNDQ GDUL6'
PDVLKGLEXWXKNDQJXUX 'LVHNWRUNHVHKDWDQNDQGHSGDQGLQDVQ\DMXJDWLGDNWHUODOX
PHQJNKDZDWLUNDQ PDVDODK SHQHPSDWDQ SHJDZDL DSDELOD WLGDN WHUWDPSXQJ GL VWUXNWXU
\DQJ EDUX NDUHQD MDEDWDQMDEDWDQ IXQJVLRQDO GDQ VWUXNWXUDO GL  3XVNHVPDV PDVLK
EDQ\DN\DQJNRVRQJ
3HQHULPDDQGDQ%HODQMD3HPGD.RWD%DQMDUPDVLQ
8QWXN PHODNVDQDNDQ RWRQRPL GDHUDK 3HPNR PHPDQGDQJ IDNWRU SHPELD\DDQ VHEDJDL
IDNWRU\DQJVDQJDWPHQHQWXNDQNLQHUMDNHSHPHULQWDKDQ.HZHQDQJDQNHZHQDQJDQEDUX
\DQJ GLOLPSDKNDQ NHSDGDQ\D GDODP EDQ\DN KDO PHQJKHQGDNL DGDQ\D SHPEHQWXNDQ
OHPEDJDEDUXGDQNRQVHNZHQVLQ\DPHPEXWXKNDQSHPELD\DDQ\DQJWLGDNVHGLNLW'DUL
SHUVSHNWLI LQL PDND SHODNVDQDDQ RWRQRPL GDHUDK SDUDUHO GHQJDQ DGDQ\D NHEXWXKDQ
WDPEDKDQDQJJDUDQEHODQMDEDLNUXWLQPDXSXQSHPEDQJXQDQ
0HQJLQJDW SRWHQVL SHQHULPDDQQ\D WLGDN WHUNDLW ODQJVXQJ GHQJDQ VHNWRUVHNWRU SULPHU
VDQJDW EHUDODVDQ MLND 3HPNR %DQMDUPDVLQ OHELK PHQJDQGDONDQ VHNWRU MDVD VHEDJDL
SULPDGRQDSHQHULPDDQQ\D7LGDNVHSHUWLKDOQ\DSHPHULQWDKDQGLWLQJNDWSURSLQVL\DQJ
EDQ\DNPHPSHUVRDONDQGDQDSHULPEDQJDQEDLN\DQJEHUDVDOGDUL6'$PDXSXQVXPEHU
ODLQQ\D3HPNR%DQMDUPDVLQOHELKWHUWDULNXQWXNPHPSHUNXDWEDVLVNHXDQJDQQ\DPHODOXL
SHQHULPDDQ 3$' \DQJ WLGDN WHUNDLW ODQJVXQJ GHQJDQ GDQD SHULPEDQJDQ  88 1R 
\DQJOHELKEDQ\DNPHQJDWXUEDJLKDVLOEHUGDVDUNDQ6'$\DQJGLPLOLNLGDHUDKWLGDN
EHJLWX GLSHUKDWLNDQ 3HPNR %DQMDUPDVLQ NDUHQD .RWD %DQMDUPDVLQ PHPDQJ WLGDN
PHPLOLNLSRWHQVL6'$ \DQJ FXNXS EHUDUWL  2OHK NDUHQDQ\D 3HPNR PHUDVD WLGDN SHUOX
PHPLNLUNDQGDQDWDXPHQ\LDSNDQKDOKDO\DQJEHUKXEXQJDQGHQJDQGDQDSHULPEDQJDQ
NDUHQDVHPXDQ\DDNDQGLWHQWXNDQROHKSXVDW
3$'GDQ$3%'6HEDJDLGDHUDKSHUNRWDDQ3HPNR%DQMDUPDVLQPHQJDQGDONDQ3$'
Q\D GDUL VHNWRU MDVD WHUXWDPD MDVD SHOD\DQDQ WHUKDGDS DNWLYLWDV HNRQRPL ZDUJDQ\D
6HKXEXQJDQ GHQJDQ LWX 7DEHO  PHQJLQIRUPDVLNDQ WDUJHW GDQ UHDOLVDVL 3$' .RWD
%DQMDUPDVLQ SDGD 7$  GDQ WDUJHW 7$   6HFDUD XPXP GDSDW GLNDWDNDQ
EDKZDVHNWRUSDMDNGDQUHWULEXVLGDHUDKPHUXSDNDQVXPEHUSHQHULPDDQ\DQJGRPLQDQ
GLPDQD PDVLQJPDVLQJ PHPEHULNDQ NRQWULEXVL VHEHVDU  GDQ  WHUKDGDS WRWDO
UHDOLVDVL 3$' 7$   'DUL VHNWRU SDMDN VXPEHU GRPLQDQ DGDODK SDMDN
SHQHUDQJDQ MDODQ GDQ SDMDN KRWHO GDQ UHVWRUDQ VHGDQJNDQ GDUL VHNWRU UHWULEXVL DGDODK
UHWULEXVLNHEHUVLKDQSDUNLUSDVDUGDQ,0%

24
Social Monitoring and Early Response Unit (SMERU)
7DEHO3HUNHPEDQJDQSHQHULPDDQ3$'.RWD%DQMDUPDVLQ
7$² -XWD5XSLDK
  EXODQ 
1 8 U D L D Q 5HQFDQD 5HDOLVDVL 5HQFDQD 5HDOLVDVL 5HQFDQD 3HUXEDK
R DQ 7DUJHW
3HQGDSDWDQ $VOL 'DHUDK      
$ 3DMDN 'DHUDK      
 3DMDN +RWHO GDQ 5HVWDXUDQ      
 3DMDN +LEXUDQ      
 3DMDN 5HNODPH      
 3DMDN 3HQHUDQJDQ -DODQ      
 3DMDN *DOLDQ &  
 3DMDN $%7 GDQ $37      
% 5HWULEXVL 'DHUDK      
 3HOD\DQDQ .HVHKDWDQ      
 .HEHUVLKDQSHUVDPSDKDQ      
 %LD\D FHWDN .73      
 3HPDNDPDQ      
 3DUNLU      
 3DVDU      
 3HPDNDLDQ NHND\DDQ GDHUDK      
 *URVLU GDQ SHUWRNRDQ      
 7HUPLQDO      
 3HQ\HGRWDQ NDNXV      
 53+      
 7HPSDW UHNUHDVL GDQ RODKUDJD      
 3HQ\HEHUDQDJQ GL DWDV DLU      
 ,MLQ 3HUXQWXNDQ WDQDK      
 ,0%      
 ,MLQ *DQJJXDQ      
 ,MLQ 7UD\HN      
%DJDLDQ /DED %80'      
 %3'      
' /DLQODLQ SHQGDSDWDQ      
 3HQMXDODQ EDUDQJ PLOLN GDHUDK      
 6XPEDQJDQ SLKDN NH ,,,      
 &LFLFLODQ NHQGDUDDQ      
 $QJVXUDQ UXPDK GLQDV      
 %HD EDOLN QDPD      
 3HQHULPDDQ ODLQQ\D      
3HQHULPDDQ $3%'    
WLGDN WHUPDVXN 8UXVDQ .DV
3HPEXNXDQ
6XPEHU 'LQDV 3HQGDSDWDQ 'DHUDK  %DJLDQ .HXDQJDQ 3HPNR %DQMDUPDVLQ

3DGD 7$  SHUROHKDQ 3$' GLWDUJHWNDQ 5S PLO\DU PHQLQJNDW VHEHVDU 
GLEDQGLQJ GHQJDQ UHDOLVDVL 3$' SDGD 7$ VHEHOXPQ\D  3HQLQJNDWDQ WDUJHW SHUROHKDQ
3$'LQLGLPXQJNLQNDQNDUHQD3HPNRPHODNXNDQODQJNDKODQJNDKLQWHQVLILNDVLWHUKDGDS
EHEHUDSDVXPEHUSHQHULPDDQQ\D OLKDWEDJLDQDNKLUGDULVHNVLLQL 'DULWDUJHWLQLVHNWRU
SDMDN GDQ UHWULEXVL GLKDUDSNDQ PDPSX PHPEHULNDQ NRQWULEXVL VHEHVDU  GDQ 
0HVNLSXQDQJNDQ\DUHODWLIPHQXUXQWHWDSLMXPODKQRPLQDOQ\DPHQLQJNDWPDVLQJPDVLQJ

25
Social Monitoring and Early Response Unit (SMERU)
VHEHVDUGDQ\DLWXGDULUHDOLVDVLVHEHVDU5SPLO\DUGDQ5SPLO\DU UDWDUDWD
EXODQ PHQMDGL5SPLO\DUGDQ5SPLO\DU 
0HVNLSXQEHEHUDSDSRVSHQHULPDDQ\DQJPHQJDODPLSHUXEDKDQUHODWLIEHVDUVHSHUWL3RV
3HQHULPDDQ /DLQQ\D GDQ 5HWULEXVL .HEHUVLKDQ QDPXQ NRPSRVLVL NRQWULEXVL PDVLQJ
PDVLQJ GDSDW GLNDWDNDQ WLGDN PHQJDODPL SHUXEDKDQ  .RQGLVL LQL PHQDQGDNDQ EDKZD
VHEHQDUQ\D WLGDN EDQ\DN SLOLKDQ \DQJ ELVD GLODNXNDQ ROHK 3HPNR %DQMDUPDVLQ GDODP
PHPDFX SHQLQJNDWDQ 3$'Q\D  6HODLQ NDUHQD SHUDWXUDQ \DQJ PDVLK EHUODNX WLGDN
PHPXQJNLQNDQ 3HPNR PHODNXNDQ HNVWHQVLILNDVL SXQJXWDQ 88 1R   EHOXP
GLFDEXW DWDX GLUHYLVL  VXPEHU SDMDN GDQ UHWULEXVL \DQJ DGD WDPSDNQ\D VXGDK WLGDN
PHPXQJNLQNDQ XQWXN GLHNVSORLWDVL OHELK ODQMXW  5HDOLVDVL 3$' 7$  \DQJ VDPSDL
$JXVWXV EXODQGDULEXODQDQJJDUDQ EDUXPHQFDSDLPHUXSDNDQLQGLNDVL
EDKZDVDQJDWWLGDNPXGDKXQWXNPHQLQJNDWNDQSHUROHKDQ3$'
6HEDJDL EDJLDQ GDUL SHQHULPDDQ GDHUDK NRQWULEXVL 3$' \DQJ GLEHULNDQ WHUKDGDS WRWDO
$3%' \DQJ GLPLOLNL ROHK 3HPNR %DQMDUPDVLQ WHUJRORQJ UHODWLI UHQGDK  'DWD \DQJ
GLVDMLNDQ SDGD 7DEHO  PHQ\DWDNDQ EDKZD SDGD 7$  GDQ 7$  WDUJHW
SHUDQDQ 3$' WHUVHEXW KDQ\D EHUMXPODK  GDQ   +DO LQL EHUDUWL EDKZD
VHEDJLDQEHVDUVXPEHUNHEXWXKDQGDQDVDQJDWWHUJDQWXQJSDGDWUDQVIHUGDQDGDULWLQJNDW
SHPHULQWDKDQ \DQJ OHELK WLQJJL SXVDW GDQ SURSLQVL   6HKXEXQJDQ GHQJDQ LWX GDQ
GLNDLWNDQ MXJD GHQJDQ SRWHQVL VXPEHU 3$' \DQJ DGD PDND NRPSRVLVL VXPEHU
SHQHULPDDQ $3%' SDGD VDDW SHODNVDQDDQ RWRQRPL GLSHUNLUDNDQ WLGDN DNDQ EDQ\DN
PHQJDODPLSHUXEDKDQ$UWLQ\DSHUDQDQGDQDSXVDWPDVLKVDQJDWEHVDU

7DEHO6XPEHUSHQHULPDDQ$3%'.RWD%DQMDUPDVLQ7$
   EXODQ 7$ 
1R 8 U D L D Q 5HQFDQD 5HDOLVDVL 5HQFDQD 5HDOLVDVL 5HQFDQD 3HUXEDK
DQ 7DUJHW
5S -XWD 5S -XWD 5S -XWD 5S -XWD
, 6LVD 3HUKLWXQJDQ 7DKXQ /DOX  QD  QD  
,, 3HQGDSDWDQ $VOL 'DHUDK      
$ 3DMDN 'DHUDK      
% 5HWULEXVL 'DHUDK      
& %DJLDQ /DED %80'      
( 3HQHULPDDQ /DLQODLQ      
,,, 3HQGDSDWDQ 'DUL 3HPHULQWDK \J  QD  QD  QD
OHELK WLQJJL
$ %DJL KDVLO SDMDN      
% %DJL KDVLO EXNDQ SDMDN      
& 'DQD 5XWLQ GDHUDK  QD  QD  
' 'DQD 3HPEDQJXQDQ 'DHUDK  QD  QD  
( /DLQODLQ 3HQGDSDWDQ  QD  QD 
-XPODK $3%' ,,,,,,  QD  QD  
6XPEHU  %DJLDQ .HXDQJDQ 'LQDV 3HQGDSDWDQ .RWD %DQMDUPDVLQ

8SD\D PHQLQJNDWNDQ 3$'  %HUEDJDL XSD\D 3HPNR WHODK GDQ DNDQ GLODNXNDQ XQWXN
PHQLQJNDWNDQ 3$'  8SD\D LQL GLODNXNDQ PHODOXL VWUDWHJL \DQJ VLIDWQ\D WUDQVSDUDQ GDQ
WHWDS PHQFLSWDNDQ SHOXDQJ PDV\DUDNDW GDQ GXQLD XVDKD  XQWXN EHUNHPEDQJ  3HPNR
PHQ\DGDUL EDKZD XSD\D SHQLQJNDWDQ 3$' WLGDN KDUXV GLODNXNDQ GHQJDQ VHJDOD PDFDP
FDUD WHUXWDPD \DQJ PHQ\DQJNXW SDMDN GDQ UHWULEXVL GDHUDK NDUHQD PDV\DUDNDW VHQGLUL
PDVLKGDODPNRQGLVLHNRQRPLOHPDK6HFDUDVSHVLILNXSD\DXSD\DWHUVHEXWPHOLSXWL

26
Social Monitoring and Early Response Unit (SMERU)
 0HQLQMDXXODQJWDULIEHUODQJDQDQDLUEHUVLK\DQJGLNHORODROHK3'$0
6HFDUDEHUVHORURK:DOLNRWD%DQMDUPDVLQSHUQDKPHQ\DWDNDQEDKZDVHEDJDLSHUXVDKDDQ
3'$0DGDODK´EDQFLµNDUHQDWLGDNPHPEHULNRQWULEXVLNHXDQJDQNHSDGD3HPNRWHWDSL
NDODX DGD PDVDODK VHODOX PLQWD EDQWXDQ 3HPNR  6HMDN  3'$0 WLGDN ODJL PDPSX
PHPEHUL NRQWULEXVL NHSDGD 3$' WDKXQWDKXQ VHEHOXPQ\D PHPEHULNDQ VHNLWDU 5S
PLOLDUWDKXQ +DOLQLWHUMDGLNDUHQD%DQN'XQLDSHUQDKPHQJDMXNDQNHEHUDWDQELOD VDDW
LQL 3'$0PHPEHULNRQWULEXVLNHSDGD3HPNRNDUHQDGLDVHQGLULPDVLKUXJL$NLEDWQ\D
SDGD3HPNRSHUQDKPHQJHPEDOLNDQXDQJNHSDGD3'$0VHEDQ\DN5SMXWD
6DODKVDWXVXPEHUNHUXJLDQ3'$0DGDODKNDUHQDWDULISHPDNDLDQDLUEHUVLK\DQJEHUODNX
VHNDUDQJ WLGDN ODJL PDPSX PHQXWXSL RQJNRV SURGXNVL  'HQJDQ WDULI UDWDUDWD VHNLWDU
5SPVHGDQJNDQELD\DSURGXNVLQ\DPHQFDSDLUDWDUDWDVHNLWDU5SPPDND
3'$0 KDUXV PHPEHULNDQ VXEVLGL VHEHVDU 5SP GLDPELONDQ GDUL GDQD FDGDQJDQ
GHSUHVLDVL   8VXODQ XQWXN PHQDLNNDQ WDULI WLGDN GLVHWXMXL ROHK '35' GHQJDQ DODVDQ
EDKDQ EDNX DLU EHUVLK WLGDN GLEHOL  6HNHGDU SHUEDQGLQJDQ DGD SHUXVDKDQ VZDVWD 37
7ULVDNWL \DQJPHODNXNDQSHQ\XOLQJDQDLUVXQJDLGLNDZDVDQSHODEXKDQXQWXNPHQVXSODL
NDSDO GDQ SHQGXGXN VHNLWDU SHODEXKDQ GHQJDQ WDULI VHEHVDU 5SP  7HWDSL
PDV\DUDNDW WLGDN NHEHUDWDQ GHQJDQ WLQJNDW WDULI LQL GDQ EDKNDQ 3HPGD PHQGDSDWNDQ
VXPEDQJDQ SLKDN NHWLJD GDUL SHUXVDKDDQ WHUVHEXW VHEDQ\DN 5SP  2OHK NDUHQD
LWXXVXODQNHQDLNDQWDULIDLUEHUVLKVDQJDWEHUDODVDQXQWXNGLODNXNDQ
 0HQLQMDXXODQJUHWULEXVLWDULISDUNLUGDQNHEHUVLKDQ
3HQDWDDQ WHUKDGDS VHQWUDVHQWUD SHUGDJDQJDQ EDLN SDVDUSDVDU \DQJ PDVXN GDODP
SHQJXDVDDQ 3HPNR PDXSXQ SDVDUSDVDU OLQJNXQJDQ \DQJ EHUNHPEDQJ GL PDV\DUDNDW
&RQWRKQ\D 3DVDU 6XGL 5DSLK GLVHUDKNDQ NHSDGD VZDVWD XQWXN GLEDQJXQ GDQ GLNHOROD
GHQJDQ VLVWHP EDJL KDVLO \DLWX  XQWXN 3HPNR GDQ  XQWXN SHQJHOROD  6HWHODK
WXMXKWDKXQSDVDULQLDNDQGLVHUDKNDQNHPEDOLNH3HPNR
 0HPELQD NHUMDVDPD GDODP NRULGRU ´%DQMDUPDV .XDODµ GDODP SHQJHORODDQ WDPDQ
UHNUHDVL NHEXQELQDWDQJ GDQSHQJHORODDQWHUPLQDODQJNXWDQNRWD
0HQJHPEDQJNDQ NHUMD VDPD RSHUDVLRQDO .62  GHQJDQ 37 3HOLQGR ,,, &DEDQJ
%DQMDUPDVLQ PHQJHQDL PDVDODK SDUNLU SHODEXKDQ SHQJJXQDDQ DLU SHUPXNDDQ MDVD
SHQXPSXNDQ EDUDQJ EDWXEDUD  WDPEDW GDQ ODEXK NDSDO  .62 LQL DNDQ PHPEHULNDQ
WDPEDKDQSHQGDSDWDQ3HPNRVHFDUDVLJQLILNDQNDUHQDGDULVHNWRUEDWXEDUDVDMDSRWHQVL
\DQJGDSDWGLSHUROHK 3HOLQGRGDQ3HPGDNRWD ELVDPHQFDSDL5SPLOLDUSHUWDKXQ
 0HQGHVDN SHPHULQWDK 3URSLQVL .DOVHO DJDU PHPEHULNDQ EDJL KDVLO GDUL SHQHULPDDQ
3.%GDQ%%1.%
3HPNR %DQMDUPDVLQ PHQJLQJLQNDQ SDMDN LQL GLEDJLKDVLONDQ NDUHQD SDGD NHQ\DWDDQQ\D
VHEDJLDQEHVDUNHQGDUDDQEHUDGDGLZLOD\DK.RWD%DQMDUPDVLQ)RUPXODEDJLKDVLO\DQJ
GLXVXONDQDGDODKXQWXN3HPNRGDQXQWXNSURSLQVL$SDELODKDOLQLGLVHWXMXL
3HPNR%DQMDUPDVLQDNDQPHQGDSDWNDQGDQDVHNLWDU5SPLOLDUWDKXQ
 '35'GDQ.HELMDNDQ3XEOLN
+XEXQJDQ '35' GHQJDQ 3HPGD .RWD %DQMDUPDVLQ GLQLODL FXNXS KDUPRQLV EDKNDQ
.HWXD '35' VHQGLUL PHPXML NHPDPSXDQ NHSHPLPSLQDQ :DOLNRWD  6HEDJLDQ EHVDU
NHELMDNDQ \DQJ GLDPELO 3HPGD VHODOX PHPSHUROHK GXNXQJDQ GDUL '35'  1DPXQ
NHKDUPRQLVDQ KXEXQJDQ DQWDUD '35' GHQJDQ SLKDN HNVHNXWLI LWX ROHK EHEHUDSD
NHORPSRNPDV\DUDNDWGLGXJDGLVHEDENDQDGDQ\DSUDNWHN¶PRQH\SROLWLF·SDGDVDDWSURVHV

 8VXO LQL VHVXDL GHQJDQ UDQFDQJDQ UHYLVL 88 1R  

27
Social Monitoring and Early Response Unit (SMERU)
SHPLOLKDQZDOLNRWD+DOLQLGLNKDZDWLUNDQDNDQPHQJDNLEDWNDQOHPDKQ\DNRQWURO'35'
WHUKDGDS3HPGD2OHKNDUHQDLWXEHEHUDSDSLKDNPHQJXVXONDQDJDUGLEHQWXNOHPEDJD
LQGHSHQGHQ\DQJEHUWXJDVPHQJDZDVLNHUMDHNVHNXWLIPDXSXQOHJLVODWLI
:DODXSXQ KXEXQJDQ DQWDUD DQJJRWD GHZDQ GHQJDQ SDUWDL LQGXNQ\D WHWDS EHUODQJVXQJ
QDPXQSHUDQDQSDUWDLEDUXPXQFXOKDQ\DSDGDPRPHQPRPHQWHUWHQWXPLVDOQ\DNHWLND
EHUODQJVXQJ SHPLOLKDQ ZDOLNRWD DWDX NHWLND PHQJNULWLN LPSOHPHQWDVL VXDWX NHELMDNDQ
GDHUDK3LKDNHNVHNXWLIEHUKDUDSEDKZDFDPSXUWDQJDQSDUWDLVXGDKKDUXVPXQFXONHWLND
SURVHV SHUXPXVDQ UDQFDQJDQ VXDWX NHELMDNDQ GDHUDK EHUODQJVXQJ VHKLQJJD DNDQ
GLSHUROHKVXDWXNHSXWXVDQ\DQJPDWDQJ1DPXQSDGDNHQ\DWDDQ\DWLGDNDGDVDWXSDUWDL
SXQ \DQJ PHPLOLNL UXPXVDQ NRQVHS \DQJ MHODV WHQWDQJ SHPEDQJXQDQ GDHUDK SHUDQDQ
SDUWDLPDVLKEDQ\DNWHUIRNXVSDGDXSD\DPHQDULNVLPSDWLPDV\DUDNDWNHWLND3HPLOX
%HUNHQDDQGHQJDQNHVHMDKWHUDDQDQJJRWDGHZDQKLQJJDVDDWLQLJDML\DQJPHUHNDWHULPD
EHOXP EHUXEDK  0HUHND PHQJDWDNDQ EDKZD XQWXN VDDW LQL WLGDN HWLV MLND PHQXQWXW
NHQDLNDQJDMLPHQJLQJDW3$'.RWD%DQMDUPDVLQPHQJDODPLSHQXUXQDQ1DPXQ'35'
VHQGLULPHQGXNXQJXSD\D3HPNRPHQLQJNDWNDQ3$'Q\D%DKNDQEHEHUDSDNHORPSRN
PDV\DUDNDW PHQLODL GXNXQJDQ \DQJ GLEHULNDQQ\D FHQGHUXQJ ´NHEDEODVDQµ GDODP DUWL
MXVWUX '35' FHQGHUXQJ PHQJLQJLQNDQ VHWLDS DNWLYLWDV \DQJ GLODNXNDQ ROHK 3HPNR
WHUKDGDSPDV\DUDNDWGDSDWPHQJKDVLONDQXDQJ
6HEDOLNQ\D HNVHNXWLI MXVWUX PHQMDGL SLKDN \DQJ PHQJLQJDWNDQ EDKZD KDO LWX DNDQ
PHPEHUDWNDQ PDV\DUDNDW  )HQRPHQD GHPLNLDQ PHPDQJ DJDN NRQWURYHUVLDO NDUHQD
HPSDWLNHSDGDNHSHQWLQJDQPDV\DUDNDW WHUKDGDSEHEDQSXQJXWDQ MXVWUXGLEHULNDQROHK
HNVHNXWLI EXNDQ ROHK '35' \DQJ VHKDUXVQ\D PHZDNLOL NHSHQWLQJDQ UDN\DW  0HQXUXW
EHEHUDSD UHVSRQGHQ VHWLGDNQ\D DGD GXD NHPXQJNLQDQ \DQJ PHODWDUEHODNDQJL VLNDS
'35' VHSHUWL LWX  3HUWDPD GHQJDQ DGDQ\D SHQLQJNDWDQ 3$' \DQJ VLJQLILNDQ  PDND
NHLQJLQDQ'35'XQWXNPHQLQMDX PHQDLNNDQ NHPEDOLEHVDUJDMLQ\DSDGD7$DNDQ
WHUFDSDL  -LND GHPLNLDQ PDND VLQ\DOHPHQ \DQJ PHQ\DWDNDQ DQJJRWD '35' VHNDUDQJ
OHELKSHGXOLGHQJDQNHSHQWLQJDQVHQGLULGLEDQGLQJNHSHQWLQJDQUDN\DW\DQJGLZDNLOLQ\D
PHQGDSDW EXNWL SHPEHQDUQ\D  .HGXD NXUDQJQ\D SHPDKDPDQ '35' DWDV UDQJNDLDQ
VHEDEDNLEDW SHQJHQDDQ SXQJXWDQ SDMDN GDQ UHWULEXVL  WHUKDGDS DNWLYLWDV HNRQRPL
PDV\DUDNDWVHFDUDOXDV3HPEHNDODQPHQJHQDL3$'WHUKDGDSVHEDJLDQDQJJRWD'35'
QDPSDNQ\D KDQ\D GLSDKDPL VHEDWDV DVSHN PHQLQJNDWNDQ 3$' \DQJ VHWLQJJLWLQJJLQ\D
WDQSD PHPSHUKLWXQJNDQ GDPSDN \DQJ GLWLPEXONDQQ\D EDLN GDODP ELGDQJ HNRQRPL
VRVLDO GDQ SROLWLN  'HQJDQ NDWD ODLQ NHPDPSXDQ '35' EDUX SDGD ´EDJDLPDQD
PHPDMDNL UDN\DWµ EHOXP SDGD ´EDJDLPDQD PHQVHMDKWUHUDNDQ UDN\DWµ  0HVNLSXQ EHJLWX
GDODPSUDNWHNQ\DWDUJHWSHQLQJNDWDQ3$'.RWD%DQMDUPDVLQ7$PDVLKWHUJRORQJ
ZDMDU \DLWX  OLKDW 7DEHO   GLEDQGLQJ 7$   $QJND LQL KDQ\D FXNXS
XQWXNPHQ\HVXDLNDQSHQXUXQDQJDMLULHONDUHQDLQIODVL
.DSDELOLWDVDQJJRWDGHZDQ$QJJRWD'35'WHUSLOLKPHPLOLNLOHJLWLPDVL\DQJOHELKEHVDU
GLEDQGLQJNDQVHEHOXPQ\DQDPXQWLGDNGLWXQMDQJROHK6'0\DQJEHUNXDOLWDV6HEDJLDQ
EHVDUUHVSRQGHQ PHQLODL EDKZD NDSDELOLWDV DQJJRWD '35' VDDW LQL PDVLK VDQJDW OHPDK
MLND GLEDQGLQJNDQ GHQJDQ VHEHOXPQ\D EDKNDQ SHQJXDVDDQ WHUKDGDS EHUEDJDL
SHUPDVDODKDQ GL GDHUDK SXQ FHQGHUXQJ WHUWLQJJDO ROHK SLKDN HNVHNXWLI  'LSHUNLUDNDQ
KDQ\DVHNLWDUVDMDGDULVHOXUXKDQJJRWDGHZDQ\DQJGLDQJJDSOD\DNGXGXNGL'35'
WLGDNVDWXRUDQJSXQ\DQJEHUDVDOGDULNDODQJDQELURNUDW8QWXNVHPHQWDUDZDNWXKDOLQL
GDSDWGLPDNOXPLPHQJLQJDWDQJJRWD'35'XPXPQ\DRUDQJRUDQJ\DQJEDUXWHUMXQNH
ELGDQJSROLWLN\DQJGLSLOLKPHODOXLSURVHVSHPLOX\DQJWHUJHVDJHVD
/RQWDUDQ NULWLN \DQJ GLVDPSDLNDQ DQJJRWD GHZDQ NHSDGD HNVHNXWLI GLQLODL EHOXP
EHUERERW NDUHQD KDQ\D PHQFHUPLQNDQ NHLQJLQWDKXDQ WHUKDGDS EHUEDJDL SHUPDVDODKDQ
\DQJ DGD GDQ NXUDQJ PHPEHULNDQ DOWHUQDWLI SHPHFDKDQ PDVDODKQ\D  'HPLNLDQ SXOD

28
Social Monitoring and Early Response Unit (SMERU)
GDODPPHQJHPXNDNDQSHQGDSDWDWDX EHUDJXPHQWDVL WHUNHVDQ WLGDN PHQJXVDL SHUVRDODQ
,VLNULWLNQ\DVHULQJNDOLGLOXDUNRQWHNVSHUPDVDODKDQ\DQJVHGDQJGLEDKDVDWDXWLGDNSDGD
VXEVWDQVLQ\D0LVDOQ\DGDODPPHQLODLPDKDOQ\DELD\DSHQHOLWLDQGL%DSHGDPHUHNDXNXU
GDULNHWHEDODQODSRUDQ
6HPHQWDUD SLKDN '35' VHQGLUL EHUSHQGDSDW EDKZD NXDOLWDV '35' WLGDN KDQ\D
GLWHQWXNDQ ROHK ODWDU EHODNDQJ DNDGHPLV \DQJ SHQWLQJ DGDODK PHPLOLNL LQWHJULWDV GDQ
NHEHUDQLDQGDODPPHQ\DPSDLNDQSHQGDSDW'DODPVHWLDSDFDUDSHUWHPXDQDWDXGHQJDU
SHQGDSDWGHQJDQSLKDN3HPGDEDQ\DNDQJJRWDGHZDQ\DQJEHUDQL EHUDUJXPHQWDVL GDQ
NULWLV1DPXQGLDNXLEDKZDVHFDUDNHVHOXUXKDQNXDOLWDVDQJJRWDGHZDQMDXKOHELKUHQGDK
GLEDQGLQJNDQ GHQJDQ NHPDPSXDQ GDQ SHQJDODPDQ SLKDN HNVHNXWLI ZDODXSXQ WLQJNDW
SHQGLGLNDQDQJJRWDGHZDQUDWDUDWDDGDODKVDUMDQD6DODKVDWXXSD\DXQWXNPHQLQJNDWNDQ
NHPDPSXDQ DQJJRWD '35' DGDODK PHODOXL SHQ\HOHQJJDUDDQ SHODWLKDQ GDQ SHQGLGLNDQ
ODQMXWDQ%DUXEDUXLQLVHEDJLDQGDULPHUHNDWHODKPHQJLNXWLSHODWLKDQ VLQJNDW WHQWDQJ
3$' GDQ NHELMDNDQ SROLWLN VHODPD VDWX PLQJJX \DQJ GLVHOHQJJDUDNDQ GL <RJ\DNDUWD
8SD\D WHUVHEXW GLUDVDNDQ VDQJDW EHUPDQIDDW GLUHQFDQDNDQ NHJLDWDQ VHUXSD DNDQ
GLMDGZDONDQ GLODNXNDQ VHWLDS WDKXQ  6HODLQ LWX PHUHND MXJD EHUKDUDS GLODNXNDQQ\D
NHJLDWDQVWXGLEDQGLQJNHNRWDGDQGDHUDKODLQGL,QGRQHVLD
8QWXN PHPSHUODQFDU SHODNVDQDDQ WXJDV VHNDOLJXV PHQLQJNDWNDQ NHPDPSXDQ DQJJRWD
'35' WHODK GLPLQWD SXOD NHVHGLDDQ VWDI 8QODP 8QLYHUVLWDV /DPEXQJ 0DQJNXUDW
EHNHUMDVDPDPHODOXLSHQ\HGLDDQVWDIDKOL  $GD OLPD NHDKOLDQ\DQJ GLPLQWD \DLWX ELGDQJ
DNXQWDQ HNRQRPL SHPHULQWDKDQ SROLWLN GDQ KXNXP  2SHUDVLRQDO SHQJDQJNDWDQ WLP
DKOL LQL PDVLK GLSHUGHEDWNDQ GL NDODQJDQ '35' VHQGLUL  6HEDJLDQ GDUL PHUHND PDVLK
PHQJNKDZDWULNDQ WHUMDGLQ\D WXPSDQJ WLQGLK NHZHQDQJDQ GDQ LQWHUYHQVL GDUL VWDI DKOL
WHUKDGDS DQJJRWD GHZDQ  %DQ\DN SLKDN EHUSHQGDSDW EDKZD NHEHUDGDDQ WLP DKOL DNDQ
VDQJDWSHQWLQJXQWXNPHQGXNXQJHNVLVWHQVLGDQNLQHUMDDQJJRWDGHZDQ-LNDWLGDNPDND
GLNKDZDWLUNDQ '35' DNDQ PHQJDODPL NHVXOLWDQ GDODP PHQJLNXWL SHUNHPEDQJDQ
GLQDPLNDSLKDNHNVHNXWLI
3HQMDULQJDQ DVSLUDVL  0HQXUXW EHEHUDSD UHVSRQGHQ NHORPSRN PDV\DUDNDW PHNDQLVPH
SHQMDULQJDQ DVSLUDVL ROHK '35' OHELK EDQ\DN GLODNXNDQ VHFDUD SDVLI  $UWLQ\D PHUHND
PHQXQJJX NHOXKDQ PDV\DUDNDW EDLN \DQJ GLVDPSDLNDQ PHODOXL GHPRQVWUDVL DWDXSXQ
PHODOXLGLDORJGHQJDQSHUZDNLODQNHORPSRNPDV\DUDNDW8SD\DSHQLQMDXDQNHODSDQJDQ
\DQJPHUHNDODNXNDQQDPSDNQ\DNXUDQJHIHNWLISHQGHNDWDQ\DQJPHUHNDODNXNDQNXUDQJ
WHSDW VHKLQJJD SHUWDQ\DDQ \DQJ PHUHND DMXNDQ GLQLODL VHULQJ WLGDN PDVXN DNDO ROHK
PDV\DUDNDW
'LDORJ GHQJDQ PDV\DUDNDW DGDNDODQ\D PHOLEDWNDQ LQVWDQVL SHPHULQWDK NDUHQD WLGDN
VHPXDSHUPDVDODKDQ\DQJGLVDPSDLNDQPDV\DUDNDWPDPSXGLMDZDEROHK'35'5HVSRQ
DWDX MDZDEDQ \DQJ GLEHULNDQ '35' WLGDN VHODOX GDSDW PHPXDVNDQ VHVXDL KDUDSDQ
PDV\DUDNDWEDKNDQVHULQJNDOLSHQ\HOHVDLDQQ\DWLGDNMHODV
$VSLUDVL PDV\DUDNDW \DQJ EDQ\DN GLVDPSDLNDQ NH '35' DGDODK PHQ\DQJNXW EHUEDJDL
SHODQJJDUDQ SHUXVDKDDQ GDODP NHJLDWDQ HNRQRPL GDQ NHOXKDQ WHUKDGDS SHQ\LPSDQJDQ
SHODNVDQDDQ 3URJUDP -DULQJ 3HQJDPDQ 6RVLDO -36   %HUNHQDDDQ GHQJDQ SHPDQWDXDQ
WHUKDGDS SHODNVDQDDQ -36 VDODK VDWX .RPLVL GL '35' .RWD %DQMDUPDVLQ PHQMDODQNDQ
IXQJVL VHEDJDL ´FRPSODLQ UHVROXWLRQ XQLWµ  )XQJVL LQL PHUXSDNDQ VXDWX VXDWX KDO EDUX
EDJL'35'XQWXNOHELKPHQJRSWLPDONDQNLQHUMDQ\D
3HUXPXVDQNHELMDNDQGDHUDK3URVHVSHPEDKDVDQEHUEDJDL3HUGDWHODKGLODNXNDQPHODOXL
GLVNXVL \DQJ FXNXS SDQMDQJ NDUHQD VHFDUD IRUPDO DQJJRWD GHZDQ VHODOX PHPEHULNDQ
NRPHQWDUDWDVEHUEDJDLNHJLDWDQSHPHULQWDKDQ6LWXDVLLQLWLGDNSHUQDKWHUMDGLSDGDPDVD
WXJDVDQJJRWD'35'SDGDSHULRGHVHEHOXPQ\D

29
Social Monitoring and Early Response Unit (SMERU)
+LQJJD VDDW LQL 3HPGD WHODK PHPEXDW  5DSHUGD \DQJ VHPXDQ\D EHUNDLWDQ GHQJDQ
SHQJDWXUDQ SXQJXWDQ GDHUDK  EXDK GL DQWDUDQ\D WHODK GLDMXNDQ NH '35'
1DPSDNQ\D SHPEDKDVDQ NH  5DSHUGD LWX WHUWXQGD NDUHQD '35' OHELK
PHPSULRULWDVNDQ SDGD SHQ\HOHVDLDQ SHUDWXUDQSHUDWXUDQ \DQJ PHQ\DQJNXW SHUVLDSDQ
SHODNVDQDDQRWRQRPLGDHUDK
%HEHUDSD 3HUGD \DQJ WHODK GLV\DKNDQ '35' EDUX GHQJDQ PHQJDFX SDGD 88 1R
DGDODK
 3HUGDWHQWDQJ´$3%'µ
 3HUGDWHQWDQJ´3HUXEDKDQ$3%'µ
 3HUXEDKDQ3HUGD1RWHQWDQJ´3HQ\HOHQJJDUDDQ.HEHUVLKDQµ
 3HUGDWHQWDQJ´5HWULEXVL3DUNLUµGDQ
 3HUXEDKDQ 3HUGD 1R  WHQWDQJ ´.HGXGXNDQ .HXDQJDQ .HWXD :DNLO .HWXD GDQ
DQJJRWD'35'µ
 'L VDPSLQJ LWX WHODK GLV\DKNDQ SXOD 3HUGD 1R   WHQWDQJ ´.HZHQDQJDQ
'DHUDK.RWD%DQMDUPDVLQµSDGD$JXVWXV3DGD6HSWHPEHU3HPGD
MXJDPHQ\HUDKNDQ5DSHUGDWHQWDQJ´6WUXNWXU2UJDQLVDVLGDQ7DWD.HUMD'DHUDK.RWD
%DQMDUPDVLQµXQWXNGLEDKDV'35'
%HUNHQDDQ GHQJDQ XSD\D PHQLQJNDWNDQ EHUEDJDL SHOD\DQDQ NHSDGD PDV\DUDNDW 3HPNR
%DQMDUPDVLQ WHODK PHODNXNDQ GDQ PHUHQFDQDNDQ SHUREDKDQ VHUWD SHQ\HVXDLDQ DWDV
SHODNVDQDDQ NHELMDNDQ GDHUDK NKXVXVQ\D \DQJ WHUNDLW GHQJDQ SURVHV SHULMLQDQ  6DDW LQL
DGD  MHQLV SHOD\DQDQ PHQ\DQJNXW SHUL]LQDQ GL 3HPNR %DQMDUPDVLQ  'L PDVD GHSDQ
SHQJHORODDQQ\D VHODLQ GLODNXNDQ GL EDZDK NRRUGLQDVL 3HPGD PHODOXL XQLW SHOD\DQDQ
SHUL]LQDQ WHUSDGX 837  MXJD GLUHQFDQDNDQ DNDQ GLVHUDKNDQ NH SLKDN VZDVWD  6HMDN
DGDMHQLVSHUL]LQDQ\DQJSHQJHORODDQQ\DGLODNXNDQ8378SD\DLQLQDPSDNQ\D
VHFDUDQ\DWDGDSDWPHQJXUDQJLWHQDJDGDQZDNWXSHQ\HOHVDLDQVXDWXSHUL]LQDQ6HEDJDL
FRQWRK XQWXN PHQJXUXV ,0%L]LQ KRWHO GXOX SHPRKRQ KDUXV PHQGDWDQJL PLQLPDO 
LQVWDQVL :DVEDQJ57/XUDK&DPDW38%DSSHGD%31GDQ'LQDV3DULZLVDWD EDKNDQ
LQVWDQVL WHUWHQWX KDUXV GLGDWDQJL EHEHUDSD NDOL VHKLQJJD WRWDO ZDNWX SHQJXUXVDQ \DQJ
GLSHUOXNDQ GDSDW PHQFDSDL VDWX WDKXQ  6HNDUDQJ PHQXUXW ZDOLNRWD SHPRKRQ FXNXS
GDWDQJ VDWX NDOL NH 837 VHODQMXWQ\D 3HPGD \DQJ DNDQ PHQ\HOHVDLNDQ XUXVDQ GHQJDQ
LQVWDQVLODLQQ\DWRWDOZDNWX\DQJGLSHUOXNDQGLSHUNLUDNDQKDQ\DVDWXEXODQ3HQJHQDDQ
WDULIDNDQOHELKWUDQVSDUDQ'DODPKDOLQL3HPGD\DNLQEDKZDDSDELODPDV\DUDNDWPHUDVD
SXDV DWDV SHOD\DQDQ \DQJ GLWHULPDQ\D PDND ELD\D \DQJ KDUXV PHUHND NHOXDUNDQ WLGDN
DNDQWHUDVDPHPEHUDWNDQ8SD\DLQLGLGXNXQJROHK'35'
'LPDVDGHSDQSHQJHORODDQEHEHUDSDEHQWXNSHOD\DQDQXPXPDNDQGLVHUDKNDQNHSDGD
SLKDN VZDVWD DQWDUD ODLQ XUXVDQ SHULNODQDQ GDQ SHUVDPSDKDQ  3HOD\DQDQ SHUVDPSDKDQ
WHODK GLMDMDJL EHNHUMDVDPD GHQJDQ 6XFRILQGR \DQJ PHPLOLNL UHQFDQD PHODNXNDQ
SHQJRODKDQ VDPSDK RUJDQLN PHQMDGL NRPSRV  1DPXQ NHWLND 3HPGD PHQJDMXNDQ
NHUMDVDPD NHUMDVDPD XQWXN PHQDULN UHWULEXVL VDPSDK PHODOXL SHPED\DUDQ SHPDNDLDQ
OLVWULN GLWRODN ROHK 3/1 NDUHQD DODVDQ PHQ\DODKL SHUDWXUDQ  8QWXN LWX SHUOX DGD
SHQ\HVXDLDQ SHUDWXUDQ \DQJ GLEXDW SXVDW  DJDU %801 GL GDHUDK PHPSXQ\DL
NHZHQDQJDQEHUNHUMDVDPDGHQJDQ3HPGD
.HEHUDGDDQ¶'HZDQ .RWD· %DQMDUPDVLQ GDSDW GLQLODL VHEDJDL VXDWX ODQJNDK SRVLWLI ROHK
GDHUDK ZDODXSXQ GL EDOLN LWX EHEHUDSD NHORPSRN PDV\DUDNDW PHQLODL SHPEHQWXNDQQ\D
WLGDN PXUQL XQWXN WXMXDQ NHSHQWLQJDQ PDV\DUDNDW  3HQJXUXV GDQ NHDQJJRWDDQ 'HZDQ
.RWD PHOLEDWNDQ XQVXU DNDGHPLVL /60 SHUV XODPD GDQ HNVSHMDEDW QDPXQ GDODP
SHPEHQWXNDQQ\D WLGDN LQGHSHQGHQ PXUQL NDUHQD GLEHQWXN GHQJDQ 6. :DOLNRWD

30
Social Monitoring and Early Response Unit (SMERU)
VHKLQJJDIXQJVLQ\DOHELKVHEDJDL¶EDGDQSHQDVLKDW·EDJLZDOLNRWD'HZDQLQLGLOLEDWNDQ
GDODP SHUXPXVDQ EHUEDJDL 5DSHUGD  %DUXEDUX LQL 'HZDQ .RWD PHQ\DUDQNDQ NHSDGD
SLKDNHNVHNXWLIEDKZDVHPXD3HUGD\DQJPHQJDWXUSXQJXWDQSHUOXGLVRVLDOLVDVLNDQVHOXDV
PXQJNLQXQWXNPHQJXUDQJLJHMRODNSHQRODNDQPDV\DUDNDW3URVHVVRVLDOLVDVLLQLEDKNDQ
KDUXVVXGDKGLPXODLVHMDNDZDOSHQ\XVXQDQUDSHUGDQ\D

 7LQJNDW0DV\DUDNDW
 6RVLDOLVDVL2WGDGDQ3HUGD
6RVLDOLVDVLRWGDNHSDGDPDV\DUDNDWGDSDWGLNDWDNDQEHOXPEDQ\DNGLODNXNDQ3HPGD3HUV
EHOXP SHUQDK VHFDUD UHVPL GLPLQWD 3HPGD PHQ\DMLNDQ PDWHUL VRVLDOLVDVL RWGD NHSDGD
SXEOLN:DODXSXQGHPLNLDQKDULDQ.DOLPDQWDQ3RVWPHQ\HGLDNDQKDODPDQQ\DXQWXN
EHULWD GDHUDK  0LQJJXDQ 7DEORLW %LGLN PHQ\HGLDNDQ HPSDW GDUL  KDODPDQQ\D XQWXN
EHULWDGDHUDK7DEORLWLQLPHPSXQ\DLNHUMDVDPD GHQJDQ HPSDW 3HPGDNDEXSDWHQNRWD
GDODPKDOSHPXDWDQEHULWDNKXVXVVHUWDSHPDVDUDQWDEORLG
3HUGDSHUGD\DQJGLWHUELWNDQ3HPGDWLGDN GLEHULNDQ NHSDGD SHUV XQWXN GLVRVLDOLVDVLNDQ
3HUV KDUXV PHQFDUL VHQGLUL LQIRUPDVL WHQWDQJ 3HUGD  6HFDUD XPXP PHQXUXW EHEHUDSD
UHVSRQGHQ WRNRK PDV\DUDNDW VRVLDOLVDVL 3HUGD \DQJ GLNHOXDUNDQ 3HPGD VDQJDW WHUEDWDV
DNLEDWQ\D PDV\DUDNDW WLGDN PHQJHWDKXL DSD PDNVXG WXMXDQ GDQ VDVDUDQ \DQJ DNDQ
GLFDSDL VHWLDS 3HUGD  :DODXSXQ KXPDV 3HPGD VHODOX DGD KXEXQJDQ GHQJDQ ZDUWDZDQ
WHWDSLWXMXDQQ\DOHELKEDQ\DNPHQ\HOHNVLLQIRUPDVLVHEHOXPGLEHULWDNDQ
6HEXDK /60 GL %DQMDUPDVLQ EHUNHUMDVDPD GHQJDQ /3(6 -DNDUWD SHUQDK PHODNXNDQ
SHODWLKDQ WHQWDQJ RWGD GDODP XSD\D PHQJJDOL SRWHQVL 3$'  NHSDGD DQJJRWD '35'
DSDUDW SHPGD GDQ /60 GL HPSDW NDEXSDWHQ GL .DOVHO  +DO LQL GLODNXNDQ DQWDUD ODLQ
NDUHQDVRVLDOLVDVL\DQJGLODNXNDQ3HPGDPDVLKWHUEDWDV0HQXUXWEHEHUDSDWRNRK/60
WHUGDSDW NHVDQ EDKZD VRVLDOLVDVL \DQJ GLODNXNDQ SHPHULQWDK OHELK EDQ\DN EHUVLIDW
VHUHPRQLDOPLVDOQ\DPHQGDWDQJNDQ$QGL0DOODUDQJHQJ
7RNRK08,PHQ\DWDNDQEHOXPEDQ\DNPHPDKDPLLVL881R0HUHNDEHOXP
PHQJHUWL DSD \DQJ DNDQ GLVHUDKNDQ ROHK SXVDW NH GDHUDK GDQ EDJDLPDQD GDHUDK
PHODNVDQDNDQQ\D  1DPXQ EDJDLPDQDSXQ 08, PHQJKDUDSNDQ NLUDQ\D 3HPGD SHUOX
EDQ\DN EHUWDQ\D NHSDGD PDV\DUDNDW WHQWDQJ DSD \DQJ PHUHND LQJLQNDQ GHQJDQ RWGD
6HFDUDXPXPDGDSHPDKDPDQEDKZDGHQJDQNHELMDNDQRWRQRPLGDHUDKDNDQPHPLOLNL
PDNLQ EDQ\DN NHZHQDQJDQ  'DODP 0XEHV 0DV\DUDNDW %DQMDU SDGD $JXVWXV 
SHUVHSVL0DV\DUDNDW%DQMDUWHUKDGDSRWGDEHUDQHNDUDJDP3DGDSHUWHPXDQLWXPXQFXO
EHUPDFDP NHLQJLQDQ DQWDUD ODLQ DGD XVXO XQWXN PHQHUDSNDQ ´NHZDMLEDQ PHQMDODQNDQ
V\DULDW ,VODP EDJL SDUD SHPHOXNQ\Dµ GL ZLOD\DK .DOVHO  'L OXDU SHUVRDODQ SROLWLN 08,
.DOVHOVHQGLULVHEHQDUQ\DEHOXPEHUDQLPHPDVWLNDQVHMDXKPDQDODQJNDKODQJNDKVHSHUWL
LQLGLPXQJNLQNDQROHKSHUDWXUDQSHUXQGDQJDQ,QGRQHVLD
 3HUVHSVLGDQ3URVSHN3HODNVDQDDQ2WGD
3DGDSDQGDQJDQEHEHUDSDWRNRKPDV\DUDNDWSHODNVDQDDQNHELMDNDQRWRQRPLGDHUDKDNDQ
OHELK PHQJXQWXQJNDQ GDQ OHELK HILVLHQ WHUXWDPD GDODP KDO SURVHV SHQJDPELODQ
NHSXWXVDQ\DQJPHQ\DQJNXWXVDKDSHPEDQJXQDQGDHUDK.RQWUROGDQSHQJDZDVDQMXJD

3DGD ZDNWX %DQMDUPDVLQ 3RVW PHODNXNDQ VHPLQDU WHQWDQJ RWRQRPL GDHUDK \DQJ MXJD PHQMDGL SHPELFDUD
PHZDNLOL 0HQWHUL 1HJHUD 2WGD DGDODK $QGL 0DOODUDQJHQJ 6HPHQWDUD LWX SHQMHODVDQ WHQWDQJ VXEVWDQVL DUDK
GDQ WXMXDQ GDHUDK \DQJ DNDQ GLFDSDL GHQJDQ RWGD NXUDQJ PHPSHUROHK SRUVL PHPDGDL XQWXN GLVDPSDLNDQ
NHSDGD PDV\DUDNDW

31
Social Monitoring and Early Response Unit (SMERU)
DNDQ OHELK HIHNWLI GDQ FHSDW  6HQWUDOLVDVL GDQ SHQ\HUDJDPDQ \DQJ VHODPD LQL GLODNXNDQ
ROHKUH]LP2UGH%DUXWHUEXNWLWHODKPHPDWLNDQDVSLUDVLGDQNUHDNWLYLWDVUDN\DWGDHUDK
6HPHQWDUDLWXSHUVORNDOFHQGHUXQJPHQLODLEDKZDSHPGDGDQPDV\DUDNDWEHOXPSDKDP
EHQDU WHQWDQJ PDNVXG GDQ WXMXDQ RWRQRPL GDHUDK  0HUHND WHUNHVDQ PDQDIVLUNDQ
RWRQRPL VHEDJDL KDN XQWXN ´PHQJXDVDLµ GDHUDKQ\D VHQGLUL GDQ EHEDV PHODNXNDQ DSD
VDMD WHUPDVXN PHQLQJNDWNDQ 3$' XQWXN PHPHQXKL NHEXWXKDQQ\D  3HQMHODVDQ \DQJ
OHELK NXUDQJ VDPD MXJD GLNHPXNDNDQ UHVSRQGHQ /60 ´'DHUDK EHUILNLU EDKZD GHQJDQ
RWRQRPL PHUHND DNDQ OHELK ND\D NDUHQD VHPXD SRWHQVL 6'$ DNDQ GLNXDVDL GDHUDKµ
3HPGD GDQ '35' EHUVHPDQJDW PHQJRSWLPDONDQ SHQHULPDDQ 3$'Q\D PHVNLSXQ
PXQJNLQ DNDQ PHQDPEDK EHUDWQ\D EHEDQ UDN\DW  7HUGDSDW NHVDQ EDKZD RWGD
GLLGHQWLNNDQ GHQJDQ PHQLQJNDWNDQ 3$' GDQ MDUDQJ DGD \DQJ PHQJDLWNDQQ\D GHQJDQ
WXMXDQGDVDUQ\D\DLWXPHQGHNDWNDQGDQPHQLQJNDWNDQSHOD\DQDQNHSDGDPDV\DUDNDW
8SD\D3HPGD.DOVHOXQWXNPHQGDSDWNDQGDQDSHPELD\DDQ\DQJOHELKEHVDUEDLNPHODOXL
OREL NH SHPHULQWDK SXVDW PDXSXQ PHODOXL LQWHQVLILNDVL GDQ HNVWHQVLILNDVL SXQJXWDQ
GDHUDK GLQLODL ROHK EHEHUDSD NHORPSRN PDV\DUDNDW VHEDJDL VLNDS \DQJ NHOLUX GDODP
PHQJDUWLNDQ RWGD  0HUHND PHQLODL EDKZD SHPDKDPDQ 3HPGD WHUKDGDS RWGD KDQ\D
VHEDWDV SDGD XSD\D PHPSHUROHK NHZHQDQJDQ GDQ SHPELD\DDQ VHEHVDUEHVDUQ\D  6LNDS
GHPLNLDQPHQFHUPLQNDQNHJDPDQJDQGDQNHELQJXQJDQGDHUDKGDODPPHQJKDGDSLRWGD
NDUHQD SDGD VDDW \DQJ VDPD GDHUDK EHOXP PHPLOLNL YLVL \DQJ MHODV WHQWDQJ DUDK
SHPEDQJXQDQ.DOVHO2WRQRPLMXVWUXELVDPHQMDGLPXVLEDKMLNDWLGDNDGDSHUHQFDQDDQ
\DQJEDLNWHUKDGDSEHUEDJDLVHJLSHPEDQJXQDQMDQJNDSDQMDQJ
.HZHQDQJDQEHVDU\DQJDNDQGLPLOLNLGDHUDKGLNKDZDWLUNDQMXVWUXDNDQPHPEXDWGDHUDK
PHQMDGL VHZHQDQJZHQDQJ GDQ GDQD EHVDU \DQJ GLPLOLNLQ\D MXVWUX DNDQ PHQFLSWDNDQ
´UDMDUDMDNHFLOµGLGDHUDK6HQWUDOLVPHEDUX OHQJNDSGHQJDQ..1Q\D DNDQEHUSLQGDK
NHGDHUDK%HEHUDSDLQGLNDVLNHDUDKLWXPXODLEDQ\DNGLSHUELQFDQJNDQPDV\DUDNDW OLKDW
.RWDN    /HELK MDXK SHUV ORNDO PHQLODL EDKZD SLKDN HNVHNXWLI PHPSXQ\DL
NHFHQGHUXQJDQ PHQJDEDLNDQ '35' GDODP PHPXWXVNDQ EHUEDJDL NHELMDNDQ GDHUDK
VHSHUWL\DQJWHUMDGLWHUKDGDSSUR\HNSHQJHUXNDQDOXU%DULWR OLKDW.RWDN 'LVSHQVDVL
SHQMXDODQEDWXEDUDGDQND\XGDULKDVLOSHUWDPEDQJDQGDQSHQHEDQJDQOLDU OLKDW.RWDN
MXJD PHUXSDNDQ NHSXWXVDQ VHSLKDN ROHK HNVHNXWLI  %HUGDVDUNDQ NHMDGLDQ LWX KDULDQ
%DQMDUPDVLQ 3RVW EHUNRPHQWDU EDKZD SHODNVDQDDQ RWGD GDSDW PHQJHPEDQJNDQ NRQIOLN
UHEXWDQ NHZHQDQJDQ DQWDUD SXVDW GHQJDQ SURSLQVL DQWDUD SURSLQVL GHQJDQ
NDEXSDWHQNRWD GDQ DQWDUD NDEXSDWHQ GHQJDQ NDEXSDWHQ ODLQQ\D  3DGD XPXPQ\D
NRQIOLNLQLEHUPXDUDSDGDSRWHQVLSHQHULPDDQGDHUDK
/HELK MDXK SLKDN /60 PHQVLQ\DOLU EDKZD DGD NHFHQGHUXQJDQ RWRQRPL GLMDGLNDQ DMDQJ
¶EDODVGHQGDP·GDHUDKNHSDGDSXVDW'DHUDKLQJLQPHQJDPELOGDQPHQJHORODODQJVXQJ
EHUEDJDL KDO\DQJ GLDQJJDS VHEDJDL KDNQ\D  ,QGLNDVL NH DUDK LQL PLVDOQ\D GLWXQMXNNDQ
ROHKDGDQ\DXVDKDXQWXN´PHQGDHUDKNDQµ373HOLQGR,,,GDQ,QKXWDQL$ODVDQQ\DSXVDW
VHODPDLQLWHODKEDQ\DN´PHPHUDVµGDHUDKGDQKLQJJDVHNDUDQJPDVLKEDQ\DNKDNGDHUDK
\DQJGLWDKDQDWDXEHOXPGLED\DUNHGDHUDK'DODPNDLWDQLQLPLVDOQ\DDOXU6XQJDL%DULWR
DNDQGLDPELODOLKROHK3HPGDVHEDJDLVDODKVDWXVXPEHU3$' OLKDW.RWDN 6HODPDLQL
DOXU 6XQJDL %DULWR GLNXDVDL ROHK 3HOLQGR ,,, GDQ 3HPGD WLGDN PHQGDSDW DSDDSD GDUL
NHJLDWDQ GL DOXU LQL  6HODLQ DOXU VXQJDL 3HOLQGR ,,, MXJD GLPLQWD PHPEHULNDQ VHEDJLDQ
KDVLOSHPED\DUDQUHWULEXVLSHQJJXQDDQMDVDNDZDVDQSHODEXKDQROHKSLKDNNHWLJD

32
Social Monitoring and Early Response Unit (SMERU)
.RWDN  .HELMDNDQ 3HPGD \DQJ .RQWURYHUVLDO *XQD 0HQLQJNDWNDQ 3$'
%DUX  KDUL PHQMDEDW *XEHUQXU WHODK PHQJHOXDUNDQ NHELMDNDQ NRQWURYHUVLDO GHQJDQ PHPEHULNDQ L]LQ
GLVSHQVDVL SHQJDSDODQ  ULEX WRQ DGD \DQJ PHQ\HEXW  ULEX WRQ EDWX EDUD WDQSD L]LQ DVDO PHPED\DU
5SWRQ 7HWDSL DQHKQ\D SDUD SHQDPEDQJ UHVPL MXVWUX GLKDUXVNDQ PHPED\DU VXPEDQJDQ SLKDN
NHWLJD \DQJ MDXK OHELK WLQJJL \DNQL 5SWRQ $NLEDWQ\D SHQDPEDQJDQ OLDU PDNLQ PDUDN 8DQJ
SXQJXWDQ GDUL NHELMDNDQ LQL WLGDN MHODV NHPDQD SHPEXNXDQQ\D 0HQXUXW UXPRU GDQD GLVSHQVDVL LQL
GLPDVXNNDQ NH UHNHQLQJ %3' WDSL %3' PHQ\DWDNDQ EDKZD XDQJ WHUVHEXW WLGDN DGD GL UHNHQLQJ %3'
/HELK MDXK WHUGDSDW LVX GL PDV\DUDNDW EDKZD GDQD XQWXN SHPLOLKDQ JXEHUQXU NHPDULQ GLGDQDL ROHK SDUD
SHQDPEDQJ EDWXEDUD
+DO \DQJ VDPD MXJD GLODNXNDQ WHUKDGDS VWRN ND\X KDVLO SHQHEDQJDQ OLDU 0DV\DUDNDW SHUND\XDQ VHNDUDQJ
PHQJHOXK NDUHQD DGDQ\D GLVSHQVDVL 3HPGD NHSDGD SHQHEDQJ OLDU XQWXN PHQMXDO ND\XQ\D DVDONDQ EHUVHGLD
PHPED\DU UHWULEXVL VHEHVDU 5S ULEX ² 5S ULEXP $WDX VHSXOXK NDOL OLSDW GLEDQGLQJNDQ \DQJ
GLNHQDNDQ NHSDGD SHQHEDQJ UHVPL 5S ² 5SP 7LQJJLQ\D SXQJXWDQ WHUKDGDS SHQHEDQJ OLDU
GLKDUDSNDQ VXSD\D PHUHND PHQMDGL NDSRN 7HWDSL SDGD NHQ\DWDQQ\D SHQHEDQJ OLDU EXNDQQ\D NDSRN WHWDSL
PDODK EHUWDPEDK ´OLDUµ NDUHQD PHUHND ELVD PHODNXNDQ ´NHUMD VDPDµ GHQJDQ DSDUDW GL ODSDQJDQ ..1 
.DUHQD DNWLYLWDV PHUHND ´GLOHJDONDQµ ROHK 3HPGD PDND PHUHND PHUDVD PHPLOLNL ´L]LQ UHVPLµ XQWXN
PHODNXNDQ SHQHEDQJDQ GLPDQD VDMD \DQJ PHUHND NHKHQGDNL WHUPDVXN GL ODKDQ FDGDQJDQ \DQJ GLVLVDNDQ
ROHK SHPHJDQJ +3+ /HJDOLVDVL SUDNWHN LOHJDO VHPDFDP LQL PDNLQ PHPSHUNXDW RSLQL PDV\DUDNDW EDKZD
RWGD VHNHGDU GLMDGLNDQ NHGRN 3HPGD XQWXN PHQJXPSXONDQ XDQJ VHEDQ\DNEDQ\DNQ\D WDQSD PHPSHGXOLNDQ
DWXUDQ KXNXP \DQJ EHUODNX GDQ GDPSDN QHJDWLI \DQJ GLWLPEXONDQQ\D
3HUXVDKDDQ DVLQJ GLNHQDNDQ SXQJXWDQ NRQWULEXVL XQWXN GDHUDK VHSHUWL WHUMDGL SDGD SHUXVDKDDQ EDWX EDUD
37 $UXWPLQ 6. *XEHUQXU .DOVHO 1R  WDKXQ  PHQJHQDNDQ ELD\D NRQWULEXVL VHEHVDU
5SWRQ SDGDKDO EHUGDVDUNDQ NRQWUDN NDU\D GHQJDQ SHPHULQWDK SXVDW SHUXVDKDDQ WHUVHEXW VXGDK
GLNHQDNDQ  PDFDP SXQJXWDQ \DQJ PDVXN NH NDV QHJDUD GL WDPEDK ODJL GHQJDQ ,3('$
86WDKXQ XQWXN GDHUDK .DOVHO
.DVXV LQL PHUXSDNDQ VDODK VDWX LQGLNDVL EDKZD RULHQWDVL SHPGD XQWXN PHQLQJNDWNDQ 3$' VDQJDW EHVDU
6HODLQ LWX MXJD WHUGDSDW NHVDQ EDKZD SHPGD WLGDN ELVD PHPEHUDQWDV SHQHEDQJ OLDU NDUHQD GLOLQGXQJL ROHK
RNQXP EHUSDQJNDW WLQJJL 2OHK NDUHQD LWX SHPGD PHPLOLK XQWXN ´PHPXQJXWLQ\Dµ NHWLPEDQJ
´PHPHUDQJLQ\Dµ .HELMDNDQ LQL GLNULWLN ROHK SHUV /60 GDQ PDV\DUDNDW 6HODNX NHWXD WLP SHQHUWLEDQ
SHQDPEDQJDQ GDQ SHQHEDQJDQ OLDU *XEHUQXU WLGDN SDQWDV PHQJHOXDUNDQ GLVSHQVDVL WHUVHEXW 6HODLQ LWX
NHGXD NHJLDWDQ LQL EDQ\DN GLNHOXKNDQ PDV\DUDNDW NDUHQD WHODK PHUXVDN OLQJNXQJDQ .DUHQD EDQ\DNQ\D
JXJDWDQ PDV\DUDNDW PXODL  6HSWHPEHU  *XEHUQXU EHUMDQML DNDQ PHQFDEXW GLVSHQVDVL WHUVHEXW

.DOLPDQWDQ 3RVW PHUHNDP EDKZD SDUD EXSDWL \DQJ PHQJDWDNDQ GDHUDKQ\D VLDS
PHODNVDQDNDQRWGDSDGDGDVDUQ\DVHPDWDGLGDVDUNDQ SDGD DVSHN RUJDQLVDVL GDQ MXPODK
SHJDZDL8QWXNXUXVDQODLQPHUHNDVHEHQDUQ\DEHOXPVLDS'LWLQMDXGDULSRWHQVL3$'
PLVDOQ\DKDQ\DOLPDGDULNDEXSDWHQNRWD\DQJGDSDWGLNDWDNDQVLDS+DO\DQJVDPD
MXJDGLNHPXNDNDQROHKSLKDN81/$0EDKZD3URSLQVL.DOVHOEHOXPVLDSPHODNVDQDNDQ
RWGD SDGD  WHUOHELK XQWXN WLQJNDW NDEXSDWHQNRWD  6HODLQ PHQ\DQJNXW 3$' MXJD
NDUHQDNXDOLWDV6'0\DQJOHPDKGDQ'35'Q\DEHOXPEHUIXQJVLHIHNWLI)DNWRUSHQWLQJ
ODLQQ\D\DQJ GDSDW PHQJKDPEDW SHODNVDQDDQ RWGD DGDODK SROD SLNLU DSDUDW SHPGD \DQJ
VXOLWEHUXEDKGDODPZDNWXVLQJNDW
7HWDSL WRNRK PDV\DUDNDW PHOLKDW SHUVRDODQ RWGD DJDN EHUEHGD  0HUHND EHUSHQGDSDW
EDKZD XQWXN PHODNVDQDNDQ RWGD WLGDN SHUOX ODQJVXQJ VLDS \DQJ SHQWLQJ DGD NHPDXDQ
XQWXNPHODNVDQDNDQNHELMDNDQRWRQRPL3URVHVPHQXMXRWRQRPL LWX VHQGLUL ELVD FHSDW
DWDX ODPEDW WHUJDQWXQJ SDGD XVDKD GDHUDK GDQ GXNXQJDQ SXVDW  6HZDNWX ,QGRQHVLD
PHUGHND SDGD  MXJD WLGDN GDODP NRQGLVL VLDS WHWDSL XVDKD XQWXN PHQJLVL
NHPHUGHNDDQLWXWHUXVGLODNXNDQGDQGLSHUEDLNLVDPSDLVHNDUDQJ'DODPXSD\DPHQJLVL
GDQPHQJHPEDQJNDQRWRQRPLGDHUDK \DQJGLEHEHUDSDGDHUDK PDVLK EHUNRQGLVL VDPD
GHQJDQ GL DZDO NHPHUGHNDDQ ,QGRQHVLD  NDODX SHUOX SHJDZDL SURIHVLRQDO \DQJ
´EHUWXPSXNµGL-DNDUWDVXSD\DGLWXJDVNDQGLGDHUDK

33
Social Monitoring and Early Response Unit (SMERU)
.RWDN3UR\HN3HQJHUXNDQ$OXU6XQJDL%DULWR
$OXU 6XQJDL %DULWR EHUDGD SDGD ZLOD\DK NHNXDVDDQ 3HOLQGR ,,, WHWDSL NDUHQD RWRQRPL GDHUDK DOXU WHUVHEXW
DNDQ GLDPELO DOLK 3HPGD 3URSLQVL .DOVHO XQWXN GLMDGLNDQ VHEDJDL VDODK VDWX VXPEHU 3$' $JDU OHELK
EDQ\DN GLODOXL NDSDO EHVDU DOXU WHUVHEXW WHUOHELK GDKXOX DNDQ GLNHUXN GHQJDQ PHOLEDWNDQ LQYHVWRU DVLQJ
6HEXDK /60 GL %DQMDUPDVLQ PHQLODL NDVXV SHQJHUXNDQ VXQJDL DOXU %DULWR LQL NRQWURYHUVLDO NDUHQD 3HPGD
PHPHQDQJNDQ LQYHVWRU &KLQD 3DGDKDO PHQXUXW SHQJDPDWDQ /60 GDQ 81/$0 LQYHVWRU GDUL %HODQGD
PHPLOLNL NHPDPSXDQ \DQJ OHELK GLEDQGLQJNDQ GHQJDQ LQYHVWRU GDUL &KLQD 'DODP SHQJDPDWDQ LQYHVWRU
%HODQGD DOXU VXQJDL LQL KDUXV GLOXUXVNDQ DJDU ELVD OHELK WDKDQ ODPD GDQ PHPXGDKNDQ NDSDO EHUOD\DU %LD\D
SHQJHUXNDQ \DQJ GLWDZDUNDQ LQYHVWRU %HODQGD PHPDQJ OHELK WLQJJL NDUHQD DGDQ\D SHQJOXUXVDQ DOXU VXQJDL
WHUVHEXW ,QYHVWRU &KLQD PHQDZDUNDQ 86 MXWDGHQJDQ SHUMDQMLDQ PHUHND DNDQ PHQJDPELO EDJLDQ
GDODP SHPED\DUDQ UHWULEXVL NDSDO VHODPD PDVD NRQVHVL WLGDN GLNHWDKXL EHUDSD WDKXQ  *XEHUQXU GDQ 
DQJJRWD '35' SHUQDK GLDMDN ROHK LQYHVWRU &KLQD XQWXN ´MDODQMDODQµ NH &KLQD JXQD PHOLKDW FDUD GDQ KDVLO
NHUMD PHUHND
6HODLQ SHQJHUXNDQ 3HPGD VHKDUXVQ\D MXJD PHPEHUL SHUKDWLDQ SDGD SHOHVWDULDQ KXWDQ GDQ OLQJNXQJDQ GL
KXOX VXQJDL DJDU WLGDN WHUMDGL HURVL 6HPXD SHQHEDQJDQ KXWDQ GLWHUWLENDQ EXNDQ GLEHUL GLVSHQVDVL
6HNDUDQJ LQL DGD NHVDQ L]LQ PHQHEDQJ GDQ PHQDPEDQJ GLREUDO GDQ WLGDN DGD SHQHJDNDQ KXNXP EDJL \DQJ
PHODNXNDQ SHODQJJDUDQ SHQHEDQJDQ GDQ SHQDPEDQJDQ OLDU 2OHK NDUHQD LWX 3HPGD VHKDUXVQ\D EDQ\DN
PHOLEDWNDQ SHUJXUXQ WLQJJL GDODP VHWLDS NDMLDQ GDQ SHUXPXVDQ NHELMDNDQ DJDU ELVD OHELK WHSDW VDVDUDQ GDQ
WLGDN PHQLPEXONDQ EDQ\DN JHMRODN

%DQ\DN WRNRK PDV\DUDNDW \DQJ PHOLKDW EDKZD 3$' PHPDQJ GLSHUOXNDQ WHWDSL EXNDQ
VDWXVDWXQ\D YDULDEHO SHQHQWX SHODNVDQDDQ RWGD  .XDOLWDV 6'0 SHQHJDNDQ KXNXP
SHULODNX DSDUDW VLWXDVL NHDPDQDQ DGDODK IDNWRUIDNWRU ODLQ \DQJ MXJD LNXW PHQHQWXNDQ
6HODLQ LWX PDQDMHPHQ XQWXN NRRUGLQDVL NHUMDVDPD OLQWDV NDEXSDWHQ SHUOX GLSHUNXDW GL
WLQJNDW SURSLQVL NHPDPSXDQ DSDUDW GDODP PHODNXNDQ SHUHQFDQDDQ SHUOX GLWLQJNDWNDQ
0DVDODKQ\D RWRQRPL EXNDQ KDQ\D VHEDJDL SHPEDJLDQ NHZHQDQJDQ DQWDUD SXVDW GDQ
GDHUDK WHWDSL MXJD VHEDJDL ZDFDQD XQWXN PHPDVXNNDQ XQVXUXQVXU EXGD\D PDV\DUDNDW
ORNDONHGDODPNHUDQJNDGDVDUSHPEDQJXQDQGDHUDK
6HPDQJDW WLQJJL XQWXN EHURWRQRPL PHQXUXW EHEHUDSD WRNRK PDV\DUDNDW KLQJJD
VHNDUDQJ GLQLODL EHOXP GLVHUWDL SHUVLDSDQ \DQJ EDLN  3HUHQFDQDDQ EHOXP MHODV NDUHQD
PDVLK VHODOX PHQXQJJX SHWXQMXN GDUL SXVDW \DQJ MXJD EHOXP MHODV  3HQ\XVXQDQ
NHZHQDQJDQGDQ627.WLGDNEHOXPEDQ\DNPHOLEDWNDQNHORPSRNPDV\DUDNDWVHKLQJJD
WLGDNGLNHWDKXLGHQJDQMHODVNHPDQDDUDKSHQJHPEDQJDQGDHUDKLQLQDQWLQ\D
.HELMDNDQ RWRQRPL GLOLKDW ROHK EHEHUDSD NHORPSRN PDV\DUDNDW VHEDJDL ZDGDK
PHPEHUGD\DNDQ GDHUDK VHVXDL GHQJDQ NRQGLVL \DQJ GLKDGDSL GDQ SRWHQVL \DQJ
GLPLOLNLQ\D  6HODPD PDVD RUGH EDUX SXVDW PHPSHUODNXNDQ GDHUDK VHEDJDL SHODNVDQD
MXNODNGDQMXNQLVVDMDVHKLQJJDPHPDWLNDQLQLVLDWLIRUDQJGDHUDK+DVLOQ\DDGDODKVLNDS
PHQWDO DSDUDW \DQJ WLGDN EHGD GHQJDQ WXNDQJ WLGDN DGD LQLVLDWLI XQWXN PHQJDPELO
NHSXWXVDQGDQVHPXDWDQJJXQJMDZDEGLOLPSDKNDQNHSXVDW
'DODP PDVD UHIRUPDVL SXQ DSDUDW SHPGD PDVLK EHOXP ELVD EHUVLNDS SURDNWLI PDVLK
FHQGHUXQJ EHUVLNDS UHDNWLI LWXSXQ NDUHQD WDNXW GLJXJDW GLGHPRQVWUDVL  PDV\DUDNDW
1DPXQVD\DQJQ\DVHNDUDQJLQLSHPGDVDODKSUHVHSVLWHQWDQJRWRQRPLGDHUDK2WRQRPL
GLJXQDNDQ VHEDJDL VDUDQD XQWXN PHQJXDVDL SRWHQVL HNRQRPL GDHUDK EXNDQ
PHQMDGLNDQQ\D VHEDJDL WDQWDQJDQ XQWXN PHPSHUEDLNL PDQDMHPHQ SHPDQIDDWDQ VXPEHU
GD\D XQWXN NHVHMDKWHUDDQ SHQGXGXN GDODP MDQJND SDQMDQJ  .HELMDNDQ RWGD VHKDUXVQ\D
GDSDWPHPEHULWLJDKDO\DLWXNHZHQDQJDQNHDGLODQGDQNHVHMDKWHUDDQSHQGXGXN7HWDSL
VHMDXK LQL \DQJ EDQ\DN GLHNVSORLWDVL DGDODK NHZHQDQJDQ VHKLQJJD DGD NHNKDZDWLUDQ
EDKZDSUDNWHN..1DNDQEHUSLQGDKGDULSXVDWNHGDHUDK

34
Social Monitoring and Early Response Unit (SMERU)
3HODNVDQDDQ NHELMDNDQ RWGD DNDQ PHPEXDW EHEDQ SHPGD PDNLQ EHUDW  7HWDSL
SHPHULQWDK WLGDN EROHK PHPDNVDNDQ XSD\D SHQLQJNDWDQ SHQHULPDDQ SDMDN NDUHQD FDUD
LQL MXVWHUX GDSDW PHPSHUOHPDK DNWLYLWDV SHUHNRQRPLDQ PDV\DUDNDW  3HPGD KDUXV
PHUXPXVNDQ NHZHQDQJDQ GHQJDQ 627. \DQJ EHQDUEHQDU VHMDODQ GHQJDQ NHEXWXKDQ
GDHUDK  'DODP NDLWDQ LQL SHPEHQWXNDQ 'LQDV 2ODK 5DJD GDQ 3HPXGD PXODL
GLSHUWDQ\DNDQ EHUEDJDL NHORPSRN PDV\DUDNDW PHUHND PHOLKDW 'LQDV $LU %HUVLK GDQ
3HPXNLPDQVHEDJDLELGDQJNHJLDWDQ\DQJOHELKGLEXWXKNDQPDV\DUDNDW
%HUEDJDL NHORPSRN PDV\DUDNDW SDGD XPXPQ\D VHWXMX PHQHPSDWNDQ RWGD GL WLQJNDW
NDEXSDWHQNRWD NDUHQD VHODLQ DODVDQ SHUOXQ\D PHQGHNDWNDQ SHOD\DQDQ NHSDGD
PDV\DUDNDWMXJDPHQ\DQJNXWSHQJXDVDDQSRWHQVL6'$ROHKNDEXSDWHQNRWD+DQ\DVDMD
KXNXP VHEDJDL ODQGDVDQ \DQJ NXDW XQWXN PHODNVDQDNDQ RWGD KDUXV GLWHJDNNDQ NDODX
WLGDN6'$MXVWHUXDNDQPHQMDGLVDODKVDWXSHQJKDPEDWSHODNVDQDDQRWGD
 .XDOLWDV$SDUDW3HPGDGDQ$QJJRWD'35'
'DODPNDLWDQGHQJDQDSDUDWGDHUDKWRNRK/60GDQXQLYHUVLWDV PHQJHPXNDNDQ EDKZD
XNXUDQNHEHUKDVLODQSHODNVDQDDQRWGDDQWDUDODLQGDSDWGLQLODLGDULD NXDOLWDVSHOD\DQDQ
\DQJPDNLQEDLNE ELD\DSHOD\DQDQ\DQJPDNLQNHFLOF VHUWDDGDQ\DNHUDPDKWDPDKDQ
SDUD DSDUDW VHEDJDL SHOD\DQ PDV\DUDNDW  %DJL DQJJRWD PDV\DUDNDW \DQJ SHQWLQJ RWGD
GDSDW PHQFLSWDNDQ UDVD DPDQ XUXVDQ ODQFDU GDQ NHJLDWDQ XVDKD WHWDS PHPEHULNDQ
NHXQWXQJDQ\DQJPHPDGDL
3DUD WRNRK PDV\DUDNDW PHOLKDW EDKZD PDVDODK \DQJ GLKDGDSDL VHNDUDQJ DGDODK MXPODK
SHJDZDL GDHUDK \DQJ WHUODOX EDQ\DN GLEDQGLQJNDQ GHQJDQ FDNXSDQ SHNHUMDDQ \DQJ DGD
.RQGLVL LQL ELVD PHQJXUDQJL HILVLHQVL GDQ HIHNWLILWDV SHQFDSDLQ WXMXDQ RWGD  6HODLQ LWX
HWRV NHUMD UHQGDK GDQ EHOXP DGDQ\D SHQJHQDDQ VDQNVL \DQJ MHODV WHUKDGDS SHODQJJDUDQ
\DQJGLODNXNDQDSDUDWSHPHULQWDKMXJDPDVLKPHQMDGLPDVDODKVHULXV'LKDUDSNDQDJDU
NHJLDWDQSURWRNROHUGLNXUDQJLNDUHQDPHQFLSWDNDQVXDVDQDNDNXGDQPHQMDXKNDQSHMDEDW
GDUL UDN\DW  3URWRNROHU FHQGHUXQJ PHPEXDW SHMDEDW PHQMDGL OHELK IHRGDO GDQ DURJDQ
+DUXV DGD SHUXEDKDQ YLVL GDODP SHPHULQWDKDQ \DLWX PHQJDUDK NHSDGD PHQJD\RPL
PDV\DUDNDWEXNDQNHPDPSXDQPHPHULWDKUDN\DW
6WDI SHQJDMDU EHEHUDSD XQLYHUVLWDV GDQ ZDUWDZDQ KDULDQ 3RQWLDQDN 3RVW GDQ %DULWR 3RVW
PHQ\DWDNDQEDKZDVHFDUDXPXPNHPDPSXDQGDQLQWHJULWDVDQJJRWD'35'PDVLKOHPDK
GLEDQGLQJNDQGHQJDQSLKDNHNVHNXWLI0HUHNDGXGXNKDQ\DNDUHQDPHQDQJSHPLOXVDMD
5HNUXWPHQ PHUHND ROHK SDUWDL WLGDN GLGDVDUNDQ SHUV\DUDWDQ \DQJ PHPDGDL  'L DQWDUD
DQJJRWD'35'PLVDOQ\DDGD\DQJWLGDNWDPDW608'DULVHJLNXDOLILNDVLSHQGLGLNDQ
VHNLWDU  DQJJRWD '35' SURSLQVL PHPLOLNL NXDOLILNDVL UHQGDK  0HVNLSXQ \DQJ 
ODLQQ\DEHUNXDOLILNDVLSHQGLGLNDQFXNXSEDLNWHWDSLPRUDOQ\DUDWDUDWDPDVLKNXUDQJEDLN
.RQGLVL LQL PHPEXDW '35' WLGDN NULWLV VHKLQJJD KDQ\D PHQJLNXWL KDOKDO \DQJ
GLUDQFDQJ GDQ GLNHPXNDNDQ SLKDN HNVHNXWLI  6HODPD LQL '35' KDQ\D PDPSX
PHQDPSXQJDVSLUDVLPDV\DUDNDWPHODOXLGHPRQVWUDVLWHWDSLEHOXPELVDPHPEXDWUHQFDQD
NHUMD GHQJDQ SHUVSHNWLI MDQJND SDQMDQJ XQWXN PHPEDQWX PHQJDWDVL SHUPDVDODKDQ \DQJ
GLKDGDSLGDHUDK%DKNDQEHEHUDSDDNVLGHPRQVWUDVL PLVDOQ\DNDVXVVRSLUWUXNEDWXEDUD
OHELK VXND GDWDQJ NH XQLYHUVLWDV NDUHQD PDV\DUDNDW SDUD GHPRQVWUDQ  PHQJDQJJDS
'35'WLGDNELVDPHQLQGDNODQMXWLDVSLUDVLPHUHND'HQJDQNXDOLWDVGDQNLQHUMD'35'
\DQJ OHPDK PDND VXOLW EDJL PHUHND XQWXN PHODNXNDQ NRQWURO VHFDUD HIHNWLI WHUKDGDS
HNVHNXWLI DSDODJL ´SROLWLN XDQJµ NHOLKDWDQQ\D PDNLQ EHUNHPEDQJ  2OHK NDUHQD LWX
VHKDUXVQ\D '35' PHPLOLNL WHQDJD DNKOL XQWXN PHQGDPSLQJLQ\D GDODP VHWLDS
SHPEDKDVDQPDWHUL\DQJPHPHUOXNDQ SHQGDODPDQ  6D\DQJQ\D VDPSDL VHNDUDQJ EHOXP
DGDSHUPLQWDDQNHSDGDSLKDNXQLYHUVLWDVXQWXNPHQMDGLSHQGDPSLQJGHZDQ

35
Social Monitoring and Early Response Unit (SMERU)
/HELKODQMXWGLVDUDQNDQDJDUSHQGLGLNDQDSDUDWGDHUDK SHPGDGDQ'35' SHUOXVHODOX
GLWLQJNDWNDQ  3HQGLGLNDQ PHUHND KHQGDNQ\D MDQJDQ KDQ\D VHEDWDV GLNODW $GXP
$GXPOD 6SDPD GVE  \DQJ VHODPD LQL OHELK WHUNHVDQ SROLWLV GDQ WHQDJD SHQJDMDUQ\D
NHEDQ\DNDQRUDQJ\DQJVXGDKPHQGHNDWLPDVDSHQVLXQ
3DUWDLSDUWDL \DQJ GLZDNLOL ROHK DQJJRWD GHZDQ MXJD PDVLK VXOLW GLKDUDSNDQ GDSDW
PHPSHUEDLNL NDGHUQ\D NDUHQD PDVLK EDQ\DN GL DQWDUD PHUHND \DQJ EHOXP LQGHSHQGHQ
GDUL SHPHULQWDK  8QWXN PHQLQJNDWNDQ SHUDQ OHJLVODWLI SHUOX DGDQ\D IXVL SDUWDLSDUWDL
\DQJYLVLGDQPLVLQ\DVHUXSD %DQ\DN WRNRK PDV\DUDNDW \DQJ PHQ\XDUDNDQDJDU GDODP
SHPLOLKDQ DQJJRWD '35' \DQJ DNDQ GDWDQJ WLGDN ODJL GLSLOLK PHODOXL SDUWDL WHWDSL
ODQJVXQJ PHPLOLK RUDQJ \DQJ VHNDOLJXV EHUDUWL SHPLOLK PHPLOLNL NHVHPSDWDQ ODQJVXQJ
PHPSHUWLPEDQJNDQNXDOLWDVQ\D
 3HOD\DQDQ3XEOLNGDQ3HQJDZDVDQ
0HQXUXW .DGLQGD %DQMDUPDVLQ .DGLQ 'HUDK  SHOD\DQDQ SHPGD NHSDGD SXEOLN VXGDK
PDNLQPHPEDLNOHELKSHQGHNZDNWX\DQJGLEXWXKNDQXQWXNPHQJXUXVSHUL]LQDQ37GDQ
6,83 GXOXVHPLQJJXVHNDUDQJVDWXKDUL GDQELD\D\DQJGLNHOXDUNDQMXJDPDNLQVHGLNLW
1DPXQGHPLNLDQSXQJOLGLMDODQUD\DGDQGLSHODEXKDQPDVLKWHWDSDGD.DGLQGD\DNLQ
GHQJDQRWGD3HPGDGDSDWPHPSHUEDLNLNLQHUMDQ\DGDODPPHPEHULNDQSHOD\DQDQNHSDGD
PDV\DUDNDW  3XQJXWDQ OLDU MXJD WHUMDGL SDGD SURVHV DGPLQLVWUDVL NHXDQJDQ SUR\HN ILVLN
SHQJDGDDQEDUDQJGDQSHUL]LQDQ6LVWHPSHOD\DQDQVDWXDWDSEHOXPMXJDHIHNWLINDUHQD
ELURNUDVLQ\DWHUQ\DWDWHWDSSDQMDQJ6HRUDQJSHPXNDPDV\DUDNDWMXJDPHQJDNXLEDKZD
SXQJOLPDVLKWHWDSDGDEHOXPDGDSHUREDKDQNDUHQDPRUDODSDUDWEHOXPEHUXEDK.DVXV
SXQJOL PDVLK VHULQJ GLPXDW GL NRUDQ ORNDO  8QWXN PHQJXUDQJLQ\D SHUOX GLODNXNDQ
SHQLQJNDWDQ SHUDQ NRQWURO '35' \DQJ EHQDUEHQDU HIHNWLI PHQJDZDVL NHJLDWDQ SLKDN
HNVHNXWLI8QWXNLWXEHUEDJDLNHORPSRNPDV\DUDNDWKDUXVGLOLEDWNDQGDODPPHODNXNDQ
NRQWUROVRVLDOGDQPHPEHULNDQPDVXNDQNHSDGDSHPHULQWDKGDHUDK
3LKDNDNDGHPLVLEHEHUDSDSHUJXUXDQWLQJJLGL%DQMDUPDVLQPHQLODLEDKZDSUDNWHNSXQJOL
VXOLW GLKLODQJNDQ NDUHQD PHQ\DQJNXW PRUDO \DQJ VXOLW GLXEDK KDQ\D PHODOXL LQVWLWXVL
%HUEDJDL EHQWXN SHQ\HOHZHQJDQ OHELK FDQJJLK GLEDQGLQJ GHQJDQ NHPDPSXDQ LQVWLWXVL
SHQJDZDVDQ\DQJDGD2OHKNDUHQDLWXXQWXNPHQJDWDVLQ\DGLSHUOXNDQSHQGHNDWDQ\DQJ
VLIDWQ\DEHUODSLV3DGDODSLVSHUWDPDSHUOXGLODNXNDQSHPELQDDQPRUDOSDGDODSLVNHGXD
SHUOXDGDNHWHODGDQDQEHUVLKGDQMXMXUGDULSDUDSHMDEDWWLQJJLGDQSDGDODSLVNHWLJDEDUX
SDGD SHQDWDDQ SHUDWXUDQ GDQ LQVWLWXVL  6HODLQ LWX SHQJDZDVDQ KDUXV GLWLQJNDWNDQ GDQ
GLODNVDQDNDQ ROHK OHPEDJD \DQJ EHQDUEHQDU LQGHSHQGHQ WLGDN VHSHUWL ,WZLO \DQJ
PHUXSDNDQEDZDKDQJXEHUQXUDWDXEXSDWLZDOLNRWD
%HUGDVDUNDQ EHULWD EHUEDJDL NRUDQ EHEHUDSD WRNRK PDV\DUDNDW PHQLODL WHUQ\DWD PDVLK
DNDQ DGDSXQJXWDQSXQJXWDQ\DQJVHEHQDUQ\DWLGDNOD\DNGLEHUODNXNDQ3HPEHUODNXDQ
LQLDJDNQ\DWHUNDLWGHQJDQNHSDQLNDQGDQNHWDNXWDQ3HPGDEDKZDDSDELOD3$'UHQGDK
DNDQ GLDQJJDS WLGDN VLDS PHODNXNDQ RWGD  %DJL SHPGD NDEXSDWHQ KDO \DQJ SDOLQJ
GLULVDXNDQVHNDUDQJLQLDGDODKMLNDZLOD\DKQ\DWHUSHFDKPHQMDGLEHEHUDSDNDEXSDWHQDWDX
GLJDEXQJ GHQJDQ NDEXSDWHQ ODLQQ\D  'HQJDQ NHELMDNDQ RWGD DGD NHFHQGHUXQJDQ
NHFDPDWDQ\DQJND\DPHQXQWXWSHPLVDKDQGLULPHQMDGLNDEXSDWHQEDUX.DEXSDWHQ\DQJ
ND\DMXJDPHQXQWXWXQWXNPHQMDGLSURSLQVLEDUX
.HELMDNDQ RWRQRPL PHQGRURQJ SHPGD EHULQLVLDWLI PHQJDPELO EDQ\DN NHZHQDQJDQ
3HUVRDODQQ\DVHMDXKPDQDNHZHQDQJDQ\DQJGLDPELOLWXXQWXNNHSHQWLQJDQ UDN\DWDWDX
SHMDEDW VHQGLUL  +DO LQL PDVLK VXOLW GLQLODL NDUHQD ´SULQVLS DML PXPSXQJ GL NDODQJDQ
SHMDEDW PDVLK NHQWDOµ  ´0XPSXQJ DGD NHVHPSDWDQ VHPXD VXPEHU ELVD GLXDQJNDQ
ZDODXSXQPHUXJLNDQPDV\DUDNDWµNDWDEHEHUDSDWRNRKPDV\DUDNDW.HMDGLDQ\DQJVHULQJ
PHUHNDNHPXNDNDQDGDODKNDVXVNRQWURYHUVLDOWHQWDQJGLVSHQVDVL\DQJGLEHULNDQNHSDGD

36
Social Monitoring and Early Response Unit (SMERU)
SHQDPEDQJ OLDU \DQJ PHPEXDW PDV\DUDNDW ELQJXQJ NDUHQD JXEHUQXU WLGDN NRQVLVWHQ
GDODP PHQHJDNNDQ SHUDWXUDQ OLKDW .RWDN    %DQ\DN NHORPSRN PDV\DUDNDW \DQJ
PHQHQWDQJ NHELMDNDQ SHPGD LQL  0DKDVLVZD EDKNDQ PHQRODN EHDVLVZD 3HPGD \DQJ
XDQJQ\DEHUDVDOGDULUHWULEXVLEDWXEDUDKDVLOSHQDPEDQJDQOLDU
.HELMDNDQ RWGD \DQJ SHQJDZDVDQ SHODNVDQDDQQ\D OHPDK GDSDW PHQFLSWDNDQ SHOXDQJ
PXQFXOQ\D ´UDMDUDMD NHFLOµ GL GDHUDK  +DO LQL VXGDK WHUOLKDW GHQJDQ PDNLQ PDUDNQ\D
´SROLWLNXDQJµGDODPEHUEDJDLSHPLOLKDQMDEDWDQVWUDWHJLVGLGDHUDK+DUJDVXDUDVHRUDQJ
DQJJRWD'35'XQWXNPHPLOLKVHRUDQJJXEHUQXUPLVDOQ\DGDSDWPHQFDSDL5SMXWD
,PSOLNDVLQ\D SRVLVL '35' \DQJ VDQJDW PHQHQWXNDQ QDVLE VHRUDQJ JXEHUQXU DWDX
EXSDWLZDOLNRWD GDSDW GLPDQIDDWNDQ XQWXN NHSHQWLQJDQ GLUL VHQGLUL GDQ PHQJDEXUNDQ
XVDKDXVDKD\DQJEHUWXMXDQXQWXNNHSHQWLQJDQUDN\DWEDQ\DN
3HUV PHUXSDNDQ DODW NRQWURO \DQJ XWDPD  7DEORLW %LGLN PLVDOQ\D SHUQDK PHQJDQJNDW
NDVXVSHQ\DODKJXQDDQDPEXODQROHKGRNWHUNDVXV3DVDU$QWDVDULGDQNDVXV3HQJHUXNDQ
$OXU %DULWR  6HPXD EHULWD LWX PHQGDSDW WDQJJDSDQ OXDV GDUL PDV\DUDNDW GDQ KDVLOQ\D
WHUMDGLSHUEDLNDQ GDQ NRUHNVL NHELMDNDQ ROHK 3HPGD  2OHK NDUHQD LWX SLKDN SHUV WHWDS
PHQJKDUDSNDQ GXNXQJDQ GDQ NHUMDVDPD GDUL EHUEDJDL NHORPSRN PDV\DUDNDW GDODP
PHODNVDQDNDQSHUDQVRVLDONRQWURO8QWXNLWX%DULWR3RVWPHQ\DUDQNDQDJDUSDUDXODPD
SHUV DNDGHPLVL /60 GDQ WRNRK PDV\DUDNDW ODLQQ\D GHQJDQ NHNXDWDQ GDQ NHOHPDKDQ
PDVLQJPDVLQJ KDUXVEHUVDWXSDGXPHQMDGL´SHQHNDQµ3HPGDDJDUPDXEHNHUMDGHQJDQ
EDLNWLGDNPHODNXNDQ..1GDQOHELKEDQ\DNPHQGDKXOXNDQNHSHQWLQJDQUDN\DW
 3DUWLVLSDVLGDQ3HPEHUGD\DDQ0DV\DUDNDW
3HODNVDQDDQ NHELMDNDQ RWGD GLKDUDSNDQ GDSDW PHQMDGL DMDQJ SHQLQJNDWDQ SDUWLVLSDVL
PDV\DUDNDWGDODPEHUEDJDLXUXVDQSXEOLN3HPGDVHKDUXVQ\DEHUIXQJVLVHEDJDLSHOD\DQ
GDQ IDVLOLWDWRU DNWLILWDV PDV\DUDNDW  %HUEDJDL NHJLDWDQ PHQJLVL RWGD KHQGDNQ\D PDNLQ
EDQ\DNGLVHUDKNDQNHSDGDUDN\DW'HQJDQRWGDPDV\DUDNDWGLDMDNMXJDXQWXNPHPEDQWX
PHQJDWDVL NULVLV PRUDO GDQ PHQWDO SHMDEDW \DQJ PHUXSDNDQ SHQ\DNLW NURQLV  6XGDK
ZDNWXQ\D PHQFLSWDNDQ NHVHSDNDWDQ GL GDHUDK XQWXN VHWDKDS GHPL VHWDKDS EHUXVDKD
PHQLQJNDWNDQ SHUDQ PDV\DUDNDW GDQ PHQJXUDQJL SHUDQ SHPHULQWDK  2OHK NDUHQD LWX
SHUDQEHUEDJDLNHORPSRNPDV\DUDNDWPDNLQSHQWLQJWHWDSLSDUDWRNRKSLPSLQDQQ\DMXJD
PDVLKPHPHUOXNDQSHUEDLNDQDJDUOHELKPHUDN\DW
.DOLPDQWDQ3RVWPHQLODLEDKZDVHODPDLQLPDV\DUDNDWEDQMDUGLNHQDOSDWXKNHSDGDSXVDW
DSD NDWD SXVDW DNDQ GLSDWXKL  6HNDUDQJ VLNDS LWX PHQMDGL EXPHUDQJ NDUHQD WHUQ\DWD
SHULODNX NHPDQGLULDQ PHQMDGL OHPDK  .HVDGDUDQ DNDQ NRQGLVL LQL PHQGRURQJ
GLDGDNDQQ\D0XV\DZDUDK%HVDU 0XEHV 0DV\DUDNDW%DQMDU\DQJGLODNXNDQSDGD$JXVWXV
7XMXDQQ\DDGDODKPHQFDULPDVXNDQGDQGXNXQJDQSDUD3HUDQWDX%DQMDUPHQJHQDL
FDUDPHPEDQJXQ'DHUDK%DQMDUVHFDUDOHELKFHSDWGDQOHELKPDQGLUL0XEHVLQLGLKDGLUL
ROHKULEXDQ2UDQJ%DQMDUEDLN\DQJEHUGRPLVLOLGL.DOVHOPDXSXQGLGDHUDKODLQ0XEHV
PHPEDKDV EHUEDJDL KDO PHQ\DQJNXW RWGD \DLWX   HNRQRPL ELVQLV GDQ OLQJNXQJDQ
KLGXS   VRVLDO SROLWLN GDQ KXNXP   EXGD\D   SHQGLGLNDQ GDQ NHVHKDWDQ GDQ 
DJDPD  6XDVDQD VHODPD 0XEHV PHPSHUOLKDWNDQ DGDQ\D NHLQJLQDQ \DQJ NXDW GDUL
0DV\DUDNDW%DQMDUXQWXNEHUSDUWLVLSDVLGDODPSHODNVDQDDQSHPEDQJXQDQ.DOVHO
'DODP XVDKD PHQLQJNDWNDQ SDUWLVLSDVLQ\D 81/$0 WHODK PHODNXNDQ EHUEDJDL XSD\D
\DQJ EHUNDLWDQ GHQJDQ SHUVLDSDQ RWRQRPL GDHUDK DQWDUD ODLQ   PHPEHULNDQ MDVD
SHQGDPSLQJDQ EHUXSD VWDI DNKOL NHSDGD SHPGD GDQ '35' NDEXSDWHQNRWD 
PHQJHPEDQJNDQ SURJUDP SHQGLGLNDQ XQWXN PHPSHUVLDSNDQ 6'0 VLDS SDNDL EXWLU LQL
EHOXP PHQGDSDW WDQJJDSDQ SHPGD    WHUOLEDW GDODP SHUXPXVDQ SROD GDVDU GDQ
SHPEDKDVDQ SHUGD EHEHUDSD NDEXSDWHQNRWD GDQ   PHPEHQWXN SXVDW SHQJNDMLDQ GDQ
SHQJHPEDQJDQRWGDGLEDZDKNRRUGLQDVL)DNXOWDV+XNXP

37
Social Monitoring and Early Response Unit (SMERU)
3XVDW3HQJNDMLDQGDQ3HQJHPEDQJDQ2WRQRPL'DHUDK81/$0GLEHQWXNDWDVVDUDQGDQ
NHVHSDNDWDQ NRPLVL GLVLSOLQ LOPX KXNXP VHEDJDL ZDFDQD XQWXN LNXW EHUSDUWLVLSDVL
PHPEDQWX 3HPGD GDODP PHODNVDQDNDQ 88 1R   6HNDUDQJ PDVLK WDKDS
NRQVROLGDVLGDQVHGDQJPHQJDMXNDQNH3HPGDSURSRVDONHJLDWDQ\DQJEHUNDLWDQGHQJDQ
 VRVLDOLVDVL881RGDQ881R PHQJDGDNDQSHQHOLWLDQODQJNDK
ODQJNDKSHUVLDSDQRWGDROHK3HPGD
/HPEDJD LQL WHODK PHODNXNDQ LQYHQWDULVDVL SHUGDSHUGD \DQJ GLNHOXDUNDQ JXQD PHOLKDW
UHOHYDQVLGDQHIHNWLYLWDVQ\DGDODPNDLWDQGHQJDQRWGD'DODPKDOLQLGLNHWHPXNDQEDKZD
PDVLKDGDPDVDODKPHQGDVDU\DQJPHPHUOXNDQSHUGDWHWDSLEHOXPDGDSHUGDQ\DGDQDGD
SHUGD\DQJUHOHYDQGHQJDQNHEXWXKDQPDV\DUDNDWWHWDSLWLGDNGLODNVDQDNDQGHQJDQEDLN
+DVLO NDMLDQ LQL VXGDK GLGLVNXVLNDQ GHQJDQ PHQJLNXWNDQ VWDI 3HPGD WHWDSL EHOXP DGD
WDQJJDSDQNRQNULWGDULSHPGDXQWXNPHQLQGDNODQMXWLQ\D6HMDXKLQLDGDVDWXNDEXSDWHQ
GDQ VDWX NRWD \DQJ PHPDQIDDWNDQ MDVD 81/$0 EHUNDLWDQ GHQJDQ RWGD \DLWX GDODP
EHQWXNWLPSHQGDPSLQJDQ GDULEHUEDJDLGLVLSOLQLOPX NHSDGDDQJJRWD'35'
%DLN SHUJXUXDQ WLQJJL QHJHUL PDXSXQ VZDVWD KDUXV GLSHUODNXNDQ VHMDMDU ROHK 3HPGD
.HGXDQ\DGDSDWPHPEHULNRQWULEXVLSDGDSHQLQJNDWDQNXDOLWDV6'0GLGDHUDK7HQDJD
DKOL \DQJ ELVD PHQMDGL WHQDJD SHQGDPSLQJ DQJJRWD '35' MXJD WHUVHGLD GL 376 WLGDN
KDQ\DGL3713HPGDSHUOXMXJDPHQLQJNDWNDQNXDOLWDVDSDUDWQ\DGHQJDQPHQJLNXWNDQ
PHUHND SDGD SURJUDP SHQGLGLNDQ IRUPDO  .HEXWXKDQ PHUHND WLGDN ODJL FXNXS KDQ\D
GHQJDQPHQJLNXWLSHODWLKDQ$GXP6GXPOD6SDPDGDQ6SDWL\DQJVLIDWQ\DOHELKSROLWLV
0DVDODKQ\DGDODPVWUXNWXURUJDQVLVDVLEDUXQDQWLQ\DWHQDJDIXQJVLRQDO\DQJSURIHVLRQDO
DNDQOHELKEDQ\DNGLEXWXKNDQGLEDQGLQJGHQJDQWHQDJDVWUXNWXUDO3HUDQSHQWLQJ \DQJ
KDUXV GLVLDSNDQ XQLYHUVLWDV DGDODK PHODNXNDQ SHQGDPSLQJDQ EDLN WHUKDGDS SLKDN
HNVHNXWLIPDXSXQOHJLVODWLIVHUWDPHQFHWDNWHQDJDWHQDJDWHUDPSLOVLDSSDNDL ' 2OHK
NDUHQD LWX SHPGD SHUOX PHQJDORNDVLNDQ GDQD XQWXN PHQJHPEDQJNDQ SHQGLGLNDQ
PLQLPDO  GDUL $3%'  +XEXQJDQ XQLYHUVLWDV NKXVXVQ\D 81/$0  GHQJDQ SHPGD
SURYLQVLGDQNDEXSDWHQNRWD FXNXSEDLN81/$0GLOLEDWNDQGDODPSHQ\XVXQDQSROD
GDVDU DWDX UHQFDQD SHPEDQJXQDQ OLPD WDKXQ  'LQDV SHUWDQLDQ MXJD SHUQDK PHPEXDW
SURJUDP¶SHWDQLPDVXNNDPSXV·XQWXNPHQGDSDWNDQEHUEDJDLSDNHWODWLKDQ
+DULDQ %DQMDUPDVLQ 3RVW PHUDVD EDKZD NHJLDWDQ MXUQDOLV VHNDUDQJ LQL OHELK EHEDV GDODP
PHQJHPEDQJNDQ NHELMDNDQ SHPEHULWDDQQ\D  7HNDQDQ GDUL SHQJXDVD WLGDN DGD ODJL
+XEXQJDQ GHQJDQ SHPGD SURYLQVL VHNDUDQJ VXGDK WHUEXND GDQ VHEDJDL VXPEHU EHULWD
PHUHNDPXGDKGLKXEXQJL*XEHUQXUPHPEXDWDFDUD&RIIHH0RUQLQJGHQJDQWRNRKWRNRK
PDV\DUDNDWGDODPUDQJNDVRVLDOLVDVLSURJUDPGDQPHQDPSXQJDVSLUDVL\DQJEHUNHPEDQJ
GL PDV\DUDNDW  7HWDSL PXQFXO KDO \DQJ PXODL PHQJNKDZDWLUNDQ \DLWX DGDQ\D WHNDQDQ
EDKNDQSHPDNVDDQNHKHQGDNROHKNHORPSRNPDVDWHUKDGDSNHELMDNDQMXUQDOLV
 'HZDQ.RWD%DQMDUPDVLQ
'HZDQ.RWDGLEHQWXNGHQJDQ6.:DOLNRWD1RNRW6HPXODQDPDQ\D)RUXP
.RWD )RUNRW GHQJDQ6.:DOLNRWD1RNRW)RUXPLQLGLEXDWGDODPUDQJND
PHQJLVL VDODK VDWX 3DVDO GDODP 88 1R   \DQJ PHQJDWXU NHPXQJNLQDQ
SHPEHQWXNDQQ\D  'HZDQ .RWD EHUDQJJRWDNDQ  RUDQJ \DQJ WHUGLUL GDUL WRNRK
PDV\DUDNDWDNDGHPLVLGDQWRNRK/60 EXNDQWRNRKSDUWDL .HOLPDEHODVDQJJRWDLWX
GLEDJLNHGDODPHPSDWELGDQJNHJLDWDQ\DLWX ELGDQJSROLWLNKXNXPGDQSHUXQGDQJDQ
  ELGDQJ SHQJHPEDQJDQ ZDZDVDQ SHUNRWDDQ   ELGDQJ HNRQRPL NHUDN\DWDQ GDQ 
ELGDQJ SHUWLVLSDVL VZDGD\D PDV\DUDNDW  3DGD VDDW 'HZDQ .RWD GLEHQWXN EDQ\DN
PHQGDSDWUHDNVLGDULPDV\DUDNDWWHUXWDPDGDUL'35'\DQJPHUDVDGLVDLQJL
7XJDV XWDPD 'HZDQ .RWD DQWDUD ODLQ   PHQJKLPSXQ VDUDQ GDQ DVSLUDVL PDV\DUDNDW
NRWD   PHQ\DPSDLNDQ NULWLN PDV\DUDNDW WHUKDGDS NHELMDNDQ SHPGD NRWD   PHQMDGL

38
Social Monitoring and Early Response Unit (SMERU)
IDVLOLWDWRU XQWXN PHQ\DPSDLNDQ XVXODQ PDV\DUDNDW   PHPEDQWX ZDOLNRWD PHQJDWDVL
PDVDODK \DQJ WLPEXO GL PDV\DUDNDW   PHODNXNDQ SHQJDZDVDQ GDQ   PHODNVDQDNDQ
WXJDVWXJDVNKXVXVGDULZDOLNRWD\DLWXEHUXSDPHQLQGDNODQMXWLSHPELFDUDDQSHPELFDUDDQ
ZDOLNRWD\DQJGLDQJJDSEDLNXQWXNNHSHQWLQJDQPDV\DUDNDW
'HZDQ NRWD GLKDUDSNDQ GDSDW PHPEDQWX PHQLQJNDWNDQ SDUWLVLSDVL GDQ VZDGD\D
PDV\DUDNDW NRWD  6DODK VDWX EHQWXN SDUWLVLSDVL GDQ VZDGD\D PDV\DUDNDW\DQJ GLPDNVXG
VXGDK GLFRQWRKNDQ PDV\DUDNDW GDODP UDQJND SHUD\DDQ KDUL NHPHUGHNDDQ ,QGRQHVLD
EHUVDPDDQ GHQJDQ XODQJ WDKXQ .RWD %DQMDUPDVLQ GDQ XODQJ WDKXQ +DULDQ %DQMDUPDVLQ
3RVW WDKXQ LQL  3HQJJHUDN XWDPD NHJLDWDQ LWX DGDODK +DULDQ %DQMDUPDVLQ 3RVW GDQ GDQD
PDV\DUDNDW \DQJ GDSDW GLPRELOLVDVL GLSHUNLUDNDQ VHNLWDU 5S PLO\DU WHUXWDPD GLSDNDL
XQWXNPHPELD\DLNHEHUVLKDQGDQNHLQGDKDQNRWDEHUEDJDLORPEDSHUPDLQDQUDN\DWGDQ
DFDUDKLEXUDQODLQQ\D
'HZDQ .RWD GDSDW MXJD EHUSHUDQ PHPDGXNDQ VXPEDQJDQ PDV\DUDNDW GHQJDQ
VXPEDQJDQZDOLNRWDXQWXNPHPEDQJXQVDUDQDSXEOLNVHSHUWLSDVDU3DVDUVHEDJDLVDODK
VDWXVDUDQDSHQWLQJSHQXQMDQJHNRQRPLDNDQGLSHUEDLNLGDQGLIXQJVLNDQVHFDUDPDNVLPDO
'DODP NDLWDQ LQL SDUWLVLSDVL PDV\DUDNDW DNDQ GLWLQJNDWNDQ EHUGDVDUNDQ NHLQJLQDQ SDUD
SHGDJDQJVHQGLUL
%HEHUDSD WRNRK /60 PHQLODL 'HZDQ .RWD OHELK EDQ\DN EHUIXQJVL PHQ\XDUDNDQ
NHLQJLQDQ ZDOLNRWD NHWLPEDQJ NHLQJLQDQ UDN\DW  6DPSDL VHNDUDQJ 'HZDQ .RWD EHOXP
EHUGLDORJ GHQJDQ /60  3HUV PHQLODLQ\D VHEDJDL PLOLN ZDOLNRWD NDUHQD LWX WLGDN GDSDW
GLKDUDSNDQXQWXNPHPEHODNHSHQWLQJDQUDN\DW)RUXP/LQWDV3HODNXPHUHNDQLODLOHELK
HIHNWLI NDUHQD PDPSX PHODNXNDQ PRQLWRULQJ EHUEDJDL NHJLDWDQ SXEOLN GHQJDQ FDUD
PHQJHPEDQJNDQVHEDQ\DNPXQJNLQNRPXQLNDVLGHQJDQNHORPSRNPDV\DUDNDW

,,, .(6,038/$1
.HELMDNDQRWGDXQWXNPHQLQJNDWNDQSHOD\DQDQSXEOLN3DUDSHMDEDW3HPGDPHPSXQ\DL
SHQGDSDW EHUEHGD WHQWDQJ KXEXQJDQ RWGD GDQ 3$'  'L VDWX SLKDN NHELMDNDQ RWGD
GLOLKDW VHEDJDL NHVHPSDWDQ GDHUDK XQWXN PHODNVDQDNDQ EHUEDJDL NHZHQDQJDQ
SHPHULQWDKDQ VHFDUD RWRQRP WHWDSL WLGDN SHUOX WHUODOX GLNDLWNDQ GHQJDQ 3$'  .DODX
RWGDEHUWXPSXSDGD3$'PDNDWLGDNDGDVDWXSXQGDHUDKNKXVXVQ\DNDEXSDWHQNRWD
\DQJ PDPSX PHODNVDQDNDQQ\D  'L SLKDN ODLQ SHODNVDQDDQ RWGD GLOLKDW VHEDJDL VDQJDW
WHUJDQWXQJSDGD3$'3HUEHGDDQLQLWLGDNGLDQJJDSVHEDJDLVXDWX\DQJQHJDWLIEDKNDQ
PHUXSDNDQ ZDFDQD VRVLDOLVDVL \DQJ EDLN PHQJLQJDW VHODPD LQL VRVLDOLVDVL RWGD PHPDQJ
GLQLODL PDVLK NXUDQJ  1DPXQ EDJL EHEHUDSD NHORPSRN UHVSRQGHQ  PDV\DUDNDW
SHUEHGDDQ LQL GLUDVDNDQ VHEDJDL JDQJJXDQ VHKLQJJD PHUHND PHQ\DUDQNDQ SHUOX DGDQ\D
SHQ\DPDDQ SHUVHSVL  %DJL PDV\DUDNDW VXPEHU GDQD WLGDN WHUODOX GLSHUGXOLNDQ \DQJ
SHQWLQJGHQJDQRWGDSHOD\DQDQSXEOLNDNDQPHPEDLN8NXUDQNHEHUKDVLODQSHODNVDQDDQ
RWGDDQWDUDODLQ NXDOLWDVSHOD\DQDQPDNLQEDLN ELD\DSHOD\DQDQPDNLQNHFLOGDQ
DGDQ\D NHUDPDKWDPDKDQ DSDUDW VHEDJDL SHOD\DQ PDV\DUDNDW  'HQJDQ NDWD ODLQ EDJL
NHEDQ\DNDQPDV\DUDNDW\DQJSHQWLQJWHUFLSWDUDVDDPDQXUXVDQVHKDULKDULPHUHNDGDSDW
GLODNVDQDNDQGHQJDQPXGDKGDQNHJLDWDQXVDKDPHPEHULNDQNHXQWXQJDQPHPDGDL
3HODNVDQDDQ RWGD WLGDN GLPXODL GDUL QRO  +DPSLU VHPXD MHQLV SHOD\DQDQ SHPHULQWDKDQ
VHODPD LQL VXGDK  GLODNXNDQ GL GDHUDK VHEDJLDQ GLODNXNDQ LQVWDQVL RWRQRP VHEDJLDQ
LQVWDQVL YHUWLNDO  6HWHODK PHPDVXNL SHULRGH NHELMDNDQ EDUX VHPXD LQVWLWXVL SHUDQJNDW
SHOD\DQDQ LWX WHWDS EHUDGD GL GDHUDK GDQ DNDQ WHWDS PHODNVDQDNDQ WXJDV SHOD\DQDQQ\D
2OHK NDUHQD LWX VHSDQMDQJ LVL 3DVDO  $\DW   88 1R   GLSHQXKL ROHK SXVDW

39
Social Monitoring and Early Response Unit (SMERU)
PDND SHOD\DQDQ SXEOLN \DQJ VHODPD LQL EHUODQJVXQJ GL GDHUDK DNDQ WHWDS GDSDW
GLODNVDQDNDQPLQLPDOGHQJDQNXDOLWDVGDQNXDQWLWDV\DQJVDPDGHQJDQVHEHOXPQ\D
.HOXZHVDQ SHUVLDSDQ RWGD  /DQJNDKODQJNDK SHUVLDSDQ \DQJ GLODNXNDQ WLP SHUVLDSDQ
RWGD .DOVHO SURSLQVL GDQ NDEXSDWHQNRWD  UHODWLI PDMX GLEDQGLQJ GHQJDQ GDHUDK ODLQ
\DQJSHUQDKGLNXQMXQJLWLP OLKDW7DEHO ,QYHQWDULVDVLNHZHQDQJDQNHOHPEDJDDQGDQ
NHSHJDZDLDQVXGDKGLODNXNDQVHEHOXPNHOXDUQ\D331R3URSLQVL.DOVHOVXGDK
PHPSXQ\DL ´GUDIW DNDGHPLVµ GDUL NHZHQDQJDQ GDQ 627.Q\D VHPHQWDUD .RWD
%DQMDUPDVLQ VXGDK PHPLOLNL 3HUGD WHQWDQJ NHZHQDQJDQ NRWD GDQ 5DSHUGD 627.Q\D
/DQJNDKODQJNDK LQL PHUHND ODNXNDQ WDQSD KDUXV PHQXQJJX NHOHQJNDSDQ SHUDWXUDQ
SHUXQGDQJDQGDULSXVDW1DPXQGDODPKDOLQLPHUHNDVHFDUDVDGDUWHWDSPHQ\HGLDNDQ
UXDQJ XQWXN PHODNXNDQ SHQ\HVXDLDQ GHQJDQ SHUDWXUDQSHUXQGDQJDQ SXVDW \DQJ
GLNHOXDUNDQ NHPXGLDQ WHUPDVXN EHUEDJDL SHUXEDKDQ \DQJ GLDNLEDWNDQ ROHK EHUXEDK
XEDKQ\DNHELMDNDQGLWLQJNDWSXVDW PLVDOQ\DUHVWUXNWXULVDVLNDELQHW 
7UDQVIHU SHJDZDL  3HQJDOLKDQ SHJDZDL GDUL NDQGHSLQVWDQVL YHUWLNDO GL 3HPNR
%DQMDUPDVLQ WLGDN GLOLKDW VHEDJDL PDVDODK NDUHQD NHZHQDQJDQ GDQ LQVWDQVL 3HPNR
PHPDQJ DNDQ EHUWDPEDK  3HUVRDODQQ\D GLSHUNLUDNDQ DNDQ PXQFXO MLND SHQJDOLKDQ LWX
EHUDVDO GDUL SHJDZDL SXVDW DWDX SURSLQVL  +DO LQL GLVHEDENDQ SHUVRQLO SXVDWSURSLQVL
XPXPQ\D PHPLOLNL NHSDQJNDWDQ \DQJ OHELK WLQJJL SDGDKDO \DQJ GLEXWXKNDQ GDHUDK
DGDODK SHJDZDL ELDVD XQWXN GLWHPSDWNDQ GL NHFDPDWDQNHOXUDKDQ  6HPHQWDUD LWX
SURSLQVL VHMDXK LQL FHQGHUXQJ PHPLOLK DOWHUQDWLI SHUWDPD XQWXN PHQJDWDVL NHOHELKDQ
SHJDZDL\DLWXGHQJDQPHQWUDQVIHUPHUHNDNHGDHUDK3HUVRDODQLQLSHUOXGLFHUPDWLROHK
SURSLQVLGDQSXVDWJXQDPHQJXUDQJLNHPXQJNLQDQWHUMDGLQ\DJHMRODN
3HQJLVLDQ MDEDWDQ SLPSLQDQ LQVWDQVL  3HQHPSDWDQ SHJDZDL 3HPGD NKXVXVQ\D XQWXN
LQVWDQVL WHNQLV WHUXWDPD XQWXN OHYHO SLPSLQDQ  FHQGHUXQJ KDQ\D PHPSHUWLPEDQJNDQ
NHPDPSXDQPDQDMHULDOGDQPHQJDEDLNDQNHPDPSXDQWHNQLV+DOLQLVHULQJPHQ\XOLWNDQ
VWDI NDQWRU GDODP PHQJNRPXQLNDVLNDQ PDVDODK WHNQLV GDODP SHODNVDQDDQ WXJDV VHKDUL
KDUL  %DQ\DN SLPSLQDQ LQVWDQVL EDLN GLQDV PDXSXQ NDQGHS GL .RWD %DQMDUPDVLQ \DQJ
NKDZDWLUEDKZDGHQJDQRWGDNHFHQGHUXQJDQVHSHUWLLQLDNDQPDNLQVHULQJGLODNXNDQ
6XPEHU NHXDQJDQ GDHUDK  6LVWHP NHXDQJDQ GDHUDK \DQJ EHUODNX VDPSDL VHNDUDQJ
PHQJDNLEDWNDQ GDHUDK VDQJDW WHUJDQWXQJ SDGD GDQD \DQJ GLWUDQVIHU ROHK SXVDW
3HODNVDQDDQ RWGD WLGDN GHQJDQ VHQGLULQ\D PHQJXEDK VLVWHP NHXDQJDQ GDHUDK VHFDUD
GUDVWLV GDODP DUWL NHWHUJDQWXQJDQ GDHUDK WHUKDGDS GDQD GDUL SXVDW PDVLK WHWDS EHVDU
NDUHQDVXPEHUSHQHULPDDQSRWHQVLDOGLGDHUDKPHPDQJPDVLKGLNHORODSXVDW0HQJDFX
SDGD NRQGLVL WHUVHEXW SHPHULQWDK 3URSLQVL .DOVHO WHODK VHFDUD UHVPL PHPLQWD SXVDW
XQWXNPHPEHULNDQGDQDSHULPEDQJDQ\DQJGDSDWPHQFXNXSLNHEXWXKDQQ\D6HPHQWDUD
LWX3HPNR%DQMDUPDVLQEHUXVDKDNHUDVPHQLQJNDWNDQSHQGDSDWDQQ\DPHODOXLMDOXU3$'
3HPNR %DQMDUPDVLQ \DQJ WLGDN PHPSXQ\DL 6'$ \DQJ FXNXS SRWHQVLDO PHQ\HEDENDQ
PHUHNDNXUDQJSHUGXOLWHUKDGDS881R
3RWHQVL VHQWUDOLVPH EDUX  8SD\D GDHUDK XQWXN PHQGDSDWNDQ GDQD \DQJ OHELK EHVDU
WHUXWDPDPHODOXL3$'GLWDQJJDSLQHJDWLIROHKEHUEDJDLNHORPSRNUHVSRQGHQPDV\DUDNDW
0HUHND PHQLODL EDKZD SHPDKDPDQ 3HPGD WHUKDGDS RWGD VHEDWDV SDGD XSD\D
PHPSHUROHK NHZHQDQJDQ GDQ SHPELD\DDQ VHEHVDUEHVDUQ\D  'DODP KDO LQL PHUHND
PHQJNKDZDWLUNDQ EDKZD NHZHQDQJDQ EHVDU \DQJ DNDQ GLPLOLNL GDHUDK MXVWUX DNDQ
PHPEXDW3HPGDPHQMDGLVHZHQDQJZHQDQJGDQGDQDEHVDU\DQJGLPLOLNLQ\DMXVWUXDNDQ
PHQFLSWDNDQ´UDMDUDMDµNHFLOGLGDHUDK6LQJNDWQ\DPHUHNDNKDZDWLUEDKZDVHQWUDOLVPH
EDUX OHQJNDSGHQJDQ..1Q\D DNDQEHUSLQGDKGDULSXVDWNHGDHUDK
+XEXQJDQ 3HPNR'35' GDQ PDV\DUDNDW  6HFDUD WLGDN ODQJVXQJ NHNXDWDQ '35'
GLWRSDQJ ROHK DGDQ\D VXDVDQD EHEDV GDQ NHEHUDQLDQ UDN\DW PHQ\DPSDLNDQ DVSLUDVL GDQ
WXQWXWDQQ\D DWDV EHUEDJDL SHUVRDODQ SXEOLN  6HODPD LQL '35' PHQFRED PHQDPSXQJ
40
Social Monitoring and Early Response Unit (SMERU)
DVSLUDVL PDV\DUDNDW WHUXWDPD PHODOXL GHPRQVWUDVL WHWDSL EHOXP ELVD PHPEXDW UHQFDQD
NHUMDGHQJDQSHUVSHNWLI MDQJND SDQMDQJ XQWXN PHQJDWDVL PDVDODK\DQJ GLKDGDSL GDHUDK
'DODPSHUNHPEDQJDQQ\DPHNDQLVPHSHQMDULQJDQDVSLUDVLPDV\DUDNDWSHUOXGLUXPXVNDQ
'HPLNLDQ SXOD SDGD VDDW PHODNXNDQ SHPEDKDVDQ EHUEDJDL NHELMDNDQ SXEOLN SLKDN
HNVHNXWLI GDQ OHJLVODWLI SHUOX GLGRURQJ XQWXN WHUXV PHQHUXV PHOLEDWNDQ EHUEDJDL
NHORPSRNPDV\DUDNDW
+XEXQJDQHNVHNXWLIGDQOHJLVODWLI+XEXQJDQNHUMDDQWDUDSLKDNHNVHNXWLIGDQOHJLVODWLI
FXNXS KDUPRQLV  6LNDS NULWLV GDQ IXQJVL NRQWURO '35' EHUMDODQ FXNXS EDLN  1DPXQ
SHUNHPEDQJDQOHELKODQMXWGLGXJDDNDQWHUKDPEDWNDUHQDNXDOLWDVGDQSHQJDODPDQSROLWLN
DQJJRWD GHZDQ XPXPQ\D NXUDQJ VHKLQJJD DNDQ VXOLW PHQJLPEDQJL NHPDPSXDQ SLKDN
HNVHNXWLI.RQGLVLLQLPHPEXDW'35'WLGDNNULWLVGDQPHQJLNXWVDMDDSD\DQJGLXVXONDQ
HNVHNXWLI  2OHK NDUHQD LWX NHEHUDGDDQ VWDI DKOL XQWXN PHQGDPSLQJL GDQ PHQGXNXQJ
NLQHUMD'35'EHQDUEHQDUVDQJDWGLSHUOXNDQ
3HOD\DQDQ SXEOLN GDQ SHQJDZDVDQ  %HUEDJDL NHORPSRN PDV\DUDNDW PHQJDNXL EDKZD
SHOD\DQDQ SHPGD NHSDGD SXEOLN VXGDK PHPEDLN OHELK SHQGHN ZDNWX \DQJ GLEXWXKNDQ
XQWXNPHQJXUXVEHEHUDSDMHQLVSHUL]LQDQ GXOXVHPLQJJXVHNDUDQJVDWXKDUL GDQELD\D
\DQJ GLNHOXDUNDQ MXJD PDNLQ VHGLNLW  3HPNR %DQMDUPDVLQ WHODK PHODNXNDQ XSD\D
SHQLQJNDWDQ EHUEDJDL SHOD\DQDQ PDV\DUDNDW PHODOXL SHQJHPEDQJDQ NHUMDVDPD GHQJDQ
VZDVWD SULYDWLVDVL SHOD\DQDQ SXEOLN GDQ SHQ\HOHQJJDUDDQ 8QLW 3HOD\DQDQ 3HUL]LQDQ
7HUSDGX 837   1DPXQ GHPLNLDQ SDUD UHVSRQGHQ WHUXWDPD PDV\DUDNDW PHQJDNXL
EDKZD SXQJOL PDVLK WHWDS EHUODQJVXQJ  0HUHND PHQ\DGDUL EDKZD SUDNWHN SXQJOL VXOLW
GLKLODQJNDQ NDUHQD PHQ\DQJNXW PRUDO DWDX PHQWDO EXNDQ SHUVRDODQ VWUXNWXU LQVWDQVL
%HQWXN SHQ\HOHZHQJDQ RNQXP OHELK ´FDQJJLKµ GLEDQGLQJ GHQJDQ NHPDPSXDQ LQVWLWXVL
SHQJDZDVDQ6XGDKZDNWXQ\DPHQLQJNDWNDQSHUDQSHQJDZDVDQROHKEHUEDJDLNHORPSRN
PDV\DUDNDW VHSHUWL SHUV /60 GDQ XODPD XQWXN PHQJRQWURO ´SHQ\DNLWµ ..1
0DV\DUDNDW PHQJKDUDSNDQ GHQJDQ RWGD 3HPGD DNDQ EHNHUMD OHELK WUDQVSDUDQ JXQD
PHPSHUEDLNLNLQHUMDSHOD\DQDQQ\D

41
Social Monitoring and Early Response Unit (SMERU)
/$03,5$1,
*DPEDUDQ8PXP6WXGL2WRQRPL'DHUDK

%DQ\DN DUJXPHQWDVL EHUQDGD SHVLPLV WHUKDGDS SHODNVDQDDQ RWRQRPL GDHUDK QDPXQ


WXQWXWDQVHEDJLDQEHVDUGDHUDKPDNLQKDULPDNLQNHUDVXQWXNPHPLOLNLGDQPHODNVDQDNDQ
RWRQRPLVHFHSDWQ\D2OHKNDUHQDLWXWLGDNDGDSLOLKDQODLQVHODLQPHODNVDQDNDQRWRQRPL
GDHUDKVHVXDLGHQJDQ\DQJGLJDULVNDQGDODP881RGDQ881R
3HQ\HOHQJJDUDDQ RWRQRPL GDHUDK VHEDJDL VXE VLVWHP SHPHULQWDKDQ QHJDUD EHUWXMXDQ
PHQLQJNDWNDQ NXDQWLWDV GDQ NXDOLWDV SHOD\DQDQ SXEOLN  6HEDJDL WLQJNDW SHPHULQWDKDQ
\DQJWHUGHNDWGHQJDQUDN\DWPDND881RPHQJDPDQDWNDQ'DHUDK.DEXSDWHQ
GDQ.RWDXQWXNPHODNVDQDNDQMHQLVELGDQJSHOD\DQDQSXEOLN\DLWXSHNHUMDDQXPXP
NHVHKDWDQ SHQGLGLNDQ GDQ NHEXGD\DDQ SHUWDQLDQ SHUKXEXQJDQ LQGXVWUL GDQ
SHUGDJDQJDQ SHQDQDPDQ PRGDO OLQJNXQJDQ KLGXS SHUWDQDKDQ NRSHUDVL GDQ WHQDJD
NHUMD  'DODP NDLWDQ LQL 'DHUDK 3URSLQVL EHUNHZDMLEDQ PHODNVDQDNDQ SHOD\DQDQ SXEOLN
WHWDSLGHQJDQLQWHQVLWDVGDQFDNXSDQ\DQJOHELKWHUEDWDV
7XMXDQSROLWLNRWRQRPLGDHUDKDGDODKXQWXNPHQFLSWDNDQKXEXQJDQ\DQJOHELKDGLOGDQ
WHUEXNDDQWDUD3XVDWGHQJDQ'DHUDKGDODP.HUDQJND1HJDUD.HVDWXDQ.HVDWXDQGDSDW
GLUHNDW PHODOXL GHVHQWUDOLVDVL GDODP SHQ\HOHQJJDUDDQ SHPHULQWDKDQ GHQJDQ PHPEHUL
NHVHPSDWDQGDQNHOHOXDVDDQNHSDGD'DHUDKXQWXNPHODNVDQDNDQSHPHULQWDKDQQ\D
6HODQMXWQ\D 88 1R   PHQ\DWDNDQ EDKZD SHPEDQJXQDQ GDHUDK PHUXSDNDQ
EDJLDQ LQWHJUDO GDUL SHPEDQJXQDQ QDVLRQDO \DQJ GLODNVDQDNDQ EHUGDVDUNDQ SULQVLS
RWRQRPL GDHUDK GDODP SHQJDWXUDQ SHPDQIDDWDQ VXPEHU GD\D QDVLRQDO JXQD
PHQLQJNDWNDQ NHVHMDKWHUDDQ UDN\DW  8QGDQJXQGDQJ WHUVHEXW MXJD PHQ\DWDNDQ EDKZD
'DHUDK 2WRQRP PHPSXQ\DL NHZHQDQJDQ GDQ WDQJJXQJ MDZDE PHQ\HOHQJJDUDNDQ
NHSHQWLQJDQSXEOLNEHUGDVDUNDQSULQVLSSULQVLSNHWHUEXNDDQSDUWLVLSDVLPDV\DUDNDWGDQ
SHUWDQJJXQJMDZDEDQ DNXQWDELOLWDV NHSDGDUDN\DW

 3DSDUDQ6WXGL
.HUDQJNDNHUMDVWXGLLQLVHFDUDVHGHUKDQDGLJDPEDUNDQSDGD7DEHO$6HFDUDXPXPDGD
WLJDDVSHN\DQJDNDQGLWHOXVXULXQWXNGDSDWGLNDLWNDQDWDXGLDQDOLVLVKXEXQJDQ\DQJVDWX
GHQJDQODLQQ\D.HWLJDDVSHNLWXDGDODK
 .DUDNWHULVWLNXPXPGDQSHUPDVDODKDQXWDPDGDHUDK
 3URVHVSHUVLDSDQGDQSHODNVDQDDQNHELMDNDQGHVHQWUDOLVDVLGDQRWRQRPLGDHUDK
 (YDOXDVL DWDV GDPSDN NHELMDNDQ GHVHQWUDOLVDVL GDQ RWRQRPL GDHUDK WHUKDGDS NLQHUMD
3HPGDGDODPPHODNXNDQSHOD\DQDQNHSDGDPDV\DUDNDW
3HUWDPD .DUDNWHULVWLN 8PXP GDQ 3HUPDVDODKDQ 8WDPD 'DHUDK  6WXGL WHQWDQJ
DVSHN LQL PHOLSXWL NHDGDDQ JHRJUDILV SHPHULQWDKDQ SHQGXGXN DNWLYLWDV SHUHNRQRPLDQ
NRQGLVL VRVLDO SHQGLGLNDQ NHVHKDWDQ  GDQ EHEHUDSD SHUPDVDODKDQ EHVDU \DQJ GLQLODL
PHQJKDPEDWSHUNHPEDQJDQGDHUDK6HFDUDXPXPLQIRUPDVLWHQWDQJNDUDNWHULVWLNXPXP
GDQ SHUPDVDODKDQ XWDPD GDHUDK GDUL WDKXQ NH WDKXQ GLSHUNLUDNDQ UHODWLI WLGDN EDQ\DN
EHUXEDK  0HVNLSXQ EHJLWX WLP WHWDS NULWLV XQWXN PHOLKDW NHPXQJNLQDQ DGDQ\D
SHUXEDKDQ  3HUNHPEDQJDQ WHNQRORJL \DQJ FHSDW GHQJDQ SHQJJXQDDQ \DQJ WHSDW
PHPXQJNLQNDQ WHUMDGLQ\D SHUXEDKDQ NRQGLVL OLQJNXQJDQ DODP GDQ VRVLDOHNRQRPL
%HUEDJDL LQIRUPDVL WHUVHEXW GLSHUOXNDQ VHEDJDL EDKDQ SRNRN XQWXN PHQXQWXQ WLP
PHQJXQJNDS GDQ PHQGLVNXVLNDQ EHUEDJDL ODQJNDK GDHUDK GDODP PHPSHUVLDSNDQ GDQ
PHODNVDQDNDQNHELMDNDQGHVHQWUDOLVDVLGDQRWRQRPLQ\D

42
Social Monitoring and Early Response Unit (SMERU)
.HGXD3URVHV3HUVLDSDQGDQ3HODNVDQDDQ.HELMDNDQ'HVHQWUDOLVDVLGDQ2WRQRPL
'DHUDK/LPDLVXSHQWLQJ\DQJGLWHOLWLGDODPDVSHNLQL\DLWX UHRUJDQLVDVLWXJDVGDQ
VWUXNWXU 3HPGD   WUDQVIHU SHJDZDL   SHQHULPDDQ GDQ EHODQMD 3HPGD   SURVHV
SHUXPXVDQGDQSHODNVDQDDQNHELMDNDQSXEOLNGDQ NDSDELOLWDVGDQDNXQWDELOLWDVEDGDQ
EDGDQ SHUZDNLODQ VHSHUWL '35' 8'.3 /.0' /0' %3. GDQ OHPEDJD ODLQ
VHMHQLVQ\D  GDQ NHOHPEDJDDQ PDV\DUDNDW PDGDQL ODLQQ\D  .HOLPD LVX WHUVHEXW
PHQJDQGXQJ SHUPDVDODKDQ \DQJ VDQJDW OXDV \DQJ WLGDN PXQJNLQ VHPXDQ\D GDSDW
GLXQJNDS ROHK 7LP  2OHK NDUHQD LWX OLQJNXS SHUPDVDODKDQQ\D SHUOX GLEDWDVL
3HPEDWDVDQGLODNXNDQGHQJDQPHQJDFXSDGDLQIRUPDVL\DQJGLSHUROHKPHODOXLSHQHOLWLDQ
DVSHN SHUWDPD \DLWX NDUDNWHULVWLN XPXP GDQ SHUPDVDODKDQ XWDPD GDHUDK  'DUL WDKXQ
SHUWDPDKLQJJDWDKXQNHOLPDLVXSRNRNWHUVHEXWWHWDSDNDQGLREVHUYDVLGHQJDQFDWDWDQ
EDKZDSHUVRDODQSDGDVHWLDSLVXPXQJNLQVXGDKWHUVHOHVDLNDQEHUXEDKEHUWDPEDKGDQ
EHUNHPEDQJ
6HPXD LQIRUPDVL GDUL NHOLPD LVX WHUVHEXW GLSHUOXNDQ XQWXN PHQFDUL DWDX PHQJHYDOXDVL
PRGHOFDUDSHUVLDSDQGDQSHODNVDQDDQNHELMDNDQGHVHQWUDOLVDVLGDQRWRQRPLROHKGDHUDK
\DQJ EHUGDPSDN SRVLWLI WHUKDGDS SHQLQJNDWDQ NHVHMDKWHUDDQ UDN\DW  $VXPVL \DQJ
PHQGDVDULQ\D DGDODK EDKZD XSD\D SHUVLDSDQSHODNVDQDDQ \DQJ EDLN DNDQ PHPEXDKNDQ
KDVLO \DQJ EDLN SXOD  /DQJNDKODQJNDK SHQHOLWLDQ DWDV NRQGLVL SHOD\DQDQ SHPHULQWDK
NHSDGDSXEOLNOHELKODQMXWDNDQGLMHODVNDQSDGDSHUVRDODQDVSHNNHWLJD
88 1R   GDQ88 1R   PHQJDPDQDWNDQ XQWXN PHQ\HOHVDLNDQ VHOXUXK
UHJXODVL SHQGXNXQJ SHODNVDQDDQ NHGXD XQGDQJXQGDQJ WHUVHEXW VHWDKXQ VHWHODK
GLXQGDQJNDQ 0HL    6HODQMXWQ\D NHGXD 88 LWX VXGDK DNDQ GLEHUODNXNDQ HIHNWLI
PXODL0HL'HQJDQGHPLNLDQVHODPDWDKXQVHWLDSGDHUDKGLSHUNLUDNDQEDUX
EHUDGDSDGDWDKDSSURVHVPHPSHUVLDSNDQSHODNVDQDDQQ\D OLKDW7DEHO$ 
$NDQ WHWDSL NHPXQJNLQDQ DGDQ\D GDHUDK \DQJ PXODL PHODNVDQDNDQ NHELMDNDQ
GHVHQWUDOLVDVL GDQ RWRQRPL EHUGDVDUNDQ 88 1R   GDQ 88 1R   SDGD
WDKXQMXJDSHUOXGLDPDWLNDUHQD
 'DHUDKPHPSXQ\DL'35'EDUXKDVLOSHPLOLKDQXPXPSHULRGHUHIRUPDVLVHKLQJJD
EHVDUNHPXQJNLQDQWHODKWHUMDGLSHUXEDKDQGDODPWDWDWHUWLENHUMDQ\D PLVDOQ\DWLGDN
KDQ\DVHNHGDUEHUIXQJVLVHEDJDL´VWHPSHOµSLKDNHNVHNXWLI 
 %DQ\DN'DHUDKVXGDKPHQXQWXWDJDUGHVHQWUDOLVDVLGDQRWRQRPLGLODNXNDQVHNDUDQJ
MXJD7XQWXWDQXQWXNPHPSHUFHSDWSHODNVDQDDQRWRQRPLMXJDGLVXDUDNDQROHKSDUD
SHMDEDWSXVDWGDQSHQJDPDWSROLWLN %LVQLV,QGRQHVLD3HEUXDUL 
 3HPHULQWDKSXVDWVXGDKPHQJDQWLVLSDVLDGDQ\DNHLQJLQDQSDGD%XWLUGLDWDV$QWDUD
ODLQ WHUOLKDW GDODP VXVXQDQ $QJJDUDQ 3HQGDSDWDQ GDQ %HODQMD 1HJDUD $3%1
$SULO'HVHPEHU   3URSRUVL DQJJDUDQ SHPEDQJXQDQ \DQJ GLNHOROD GDHUDK QDLN
GDUL5SWULO\XQDWDXGDULWRWDO5SWULO\XQSDGD7$PHQMDGL
5SWULO\XQDWDXGDULWRWDO5SWULO\XQSDGD7$ .RPSDV-DQXDUL
 

43
Social Monitoring and Early Response Unit (SMERU)
7DEHO$.HUDQJNDNHUMD6WXGL'HVHQWUDOLVDVLGDQ2WRQRPL'DHUDK

Year 2000 Year 2001 Year 2002 Year 2003 Year 2004
First: Regional
Characteristics and Current conditions Changing conditions Changing conditions Changing conditions Changing conditions
Local Issues
Second:
Decentralization and Identify preparations Identify policy action Identify policy action Identify policy action Identify policy action
Autonomous Processes
1. Regional
Government Tasks
and Structures

2. Personnel Reform

3. Regional
Government
Budget

4. Creating and
Directing Regional
Public Policies

5. Capability and
Accountability of
Local Assembly
7KLUG 3HUIRUPDQFH Develop instrument Survey (May and June) Survey (May and June) Survey (May and June) Survey (May and June)
0HDVXUHV

Service Delivery
• Economy
• Social
• Politic
• Environment

44
Social Monitoring and Early Response Unit (SMERU)
.HWLJD(YDOXDVL7LQJNDW3HOD\DQDQ3XEOLN0DQIDDWSHODNVDQDDQGHVHQWUDOLVDVLGDQ
RWRQRPL GDHUDK SDGD DNKLUQ\D KDUXV GLQLODL VHMDXK PDQD NHELMDNDQ LQL PDPSX
PHQLQJNDWNDQ NHVHMDKWHUDDQ UDN\DW  6WXGL 2WRQRPL 'DHUDK WLGDN VHFDUD ODQJVXQJ
PHQJNDML GDPSDN SHODNVDQDDQ RWRQRPL SDGD NHVHMDKWHUDDQ UDN\DW WHWDSL PHQGHNDWLQ\D
VHFDUD WLGDN ODQJVXQJ GHQJDQ PHODNXNDQ SHQJDPDWDQ WHUKDGDS GDPSDN NHELMDNDQ
WHUVHEXW WHUKDGDS SHODNVDQDDQ SHOD\DQDQ SXEOLN  +DO LQL SHUOX GLODNXNDQ NDUHQD VDODK
VDWXWXMXDQNHELMDNDQGHVHQWUDOLVDVLGDQRWRQRPL GDHUDK DGDODK PHQGHNDWNDQ SHOD\DQDQ
NHSDGDPDV\DUDNDW$VXPVL\DQJPHQGDVDULQ\DDGDODKPDNLQGHNDWGHQJDQPDV\DUDNDW
VXDWXSURVHVSHUXPXVDQNHSXWXVDQPDNLQHILVLHQGDQHIHNWLISHODNVDQDDQQ\D
0HQJLQJDW SHODNVDQDDQ NHGXD XQGDQJXQGDQJ WHQWDQJ RWRQRPL GDHUDK EDUX HIHNWLI
GLPXODLSDGD0HLPDNDWDKXQLQLWLPKDQ\DDNDQPHQ\XVXQGDQPHQJHPEDQJNDQ
PHWRGHGDQDQDOLVLVQ\D-HQLVLQIRUPDVLXQLWVDPSHONULWHULDSHQLODLDQSHWXJDVSHODNVDQD
ODSDQJDQ GDQ EHUEDJDL KDO \DQJ EHUNHQDDQ GHQJDQ HYDOXDVL GDPSDN SDGD SHOD\DQDQ
PDV\DUDNDWDNDQGLSHUVLDSNDQGDQGLNHPEDQJNDQVHSDQMDQJWDKXQ
(YDOXDVLGDPSDNDNDQGLXNXUGHQJDQPHQJJXQDNDQLQVWUXPHQNXDQWLWDWLIGDQLQVWUXPHQ
VXEMHNWLI
 8QWXNSHQJXNXUDQ GHQJDQ LQVWUXPHQ NXDQWLWDWLI DNDQ GLNXPSXONDQ DQWDUD ODLQ GDWD
WHQWDQJ ZDNWX \DQJ GLSHUOXNDQ XQWXN PHQGDSDWNDQ SHOD\DQDQ XPXP GL EHUEDJDL
VHNWRU SHPHULQWDKDQ GL GDHUDK GDQ SHOD\DQDQ XQWXN PHPSHUROHK SHUL]LQDQ VHUWD
EHEDQELD\D\DQJGLWDQJJXQJPDV\DUDNDWXQWXNPHPSHUROHKSHOD\DQDQ
 8QWXN SHQJXNXUDQ GHQJDQ LQVWUXPHQ VXEMHNWLI DNDQ GLNXPSXONDQ DQWDUD ODLQ
LQIRUPDVLWHQWDQJ SHQLODLDQ UHVSRQGHQ WHUKDGDSNHPXGDKDQ PHPSHUROHK SHOD\DQDQ
SHUL]LQDQ .73 NHVHKDWDQ NHSROLVLDQ SHQ\HOHVDLDQ NRQIOLN GOO  NHPXGDKDQ
PHQGDSDW EDUDQJ NRQVXPVL GDQ EDKDQ EDNX  NHODQFDUDQ WUDQSRUWDVL NHWHUEXNDDQ
SHODNVDQDDQ SHOD\DQDQNHWHSDWDQ PXWX GDQ PDQIDDW SHOD\DQDQ SHUDVDDQ NHDPDQDQ
GLUL GDQ KDUWD NHFXNXSDQ MXPODK GDQ PXWX SHJDZDL GDHUDK GDQ ZDNLO UDN\DW
SDUWLVLSDVL SHQGXGXN GDODP EHUEDJDL SHUWHPXDQ \DQJ PHQ\DQJNXW PDVDODK SXEOLN
GDQNHWHUVHEDUDQLQIRUPDVLPHODOXLPHGLDUDGLR79GDQNRUDQ

 7XMXDQ6WXGL
 0HQJDPDWL GDQ PHQJDQDOLVLV VHFDUD EHUNHVLQDPEXQJDQ SURVHV SHUVLDSDQ GDQ
SHODNVDQDDQ \DQJ GLODNXNDQ ROHK GDHUDK GDODP UDQJND LPSOHPHQWDVL NHELMDNDQ
GHVHQWUDOLVDVLGDQRWRQRPLGDHUDK
 0HODNXNDQ GRNXPHQWDVL VHFDUD VLVWHPDWLV NXDOLWDWLI GDQ NXDQWLWDWLI  NDVXVNDVXV
PHQ\DQJNXW KXEXQJDQ DQWDUD SURVHV SHUVLDSDQ VHUWD SHODNVDQDDQ GHVHQWUDOLVDVL
GDQRWRQRPLGDHUDKGHQJDQNLQHUMDSHOD\DQDQSXEOLN
 0HQJDPDWL GDQ PHQJDQDOLVLV NHVLDSDQ PDV\DUDNDW PDGDQL GDODP PHQ\DOXUNDQ
DVSLUDVLQ\DVHUWDPHNDQLVPH'35'GDODPPHQ\HUDSDVSLUDVLPDV\DUDNDWWHUVHEXW
VHKLQJJD EHUGDPSDN SDGD SHUXPXVDQ NHELMDNDQ SHUHQFDQDDQ SHODNVDQDDQ GDQ
SHQJDZDVDQDWDVSHOD\DQDQSXEOLN

 0DQIDDW6WXGL
 0HPEDQWX PHQLQJNDWNDQ HIHNWLILWDV GDQ SHUFHSDWDQ SHODNVDQDDQ GHVHQWUDOLVDVL
GDQ RWRQRPL GDHUDK GDODP XSD\D PHQJXUDQJL UHVLNR SHUJRODNDQ GDHUDK \DQJ
GDSDW PHQJDNLEDWNDQ GLVLQWHJUDVL EDQJVD GDQ PHQJXUDQJL NHSHUFD\DDQ LQYHVWRU
XQWXNPHQDQDPNDQPRGDOQ\DGL,QGRQHVLD

45
Social Monitoring and Early Response Unit (SMERU)
 0HQ\HGLDNDQ XPSDQ EDOLN \DQJ FHSDW NHSDGD SHPHULQWDK GDQ SLKDNSLKDN \DQJ
EHUNRPSHWHQ JXQD PHODNXNDQ EHUEDJDL SHQ\HVXDLDQ NHELMDNDQ GDQ WHKQLN
SHODNVDQDDQQ\D
 0HQGRURQJ EHUNHPEDQJQ\D SDUWLVLSDVL PDV\DUDNDW GDODP EHUEDJDL DVSHN
SHODNVDQDDQGHVHQWUDOLVDVLGDQRWRQRPLGDHUDK
 'HQJDQPHQ\DPSDLNDQKDVLOWHPXDQVWXGLNHSDGDSHPHULQWDKSXVDWGDQGDHUDK
GDQ SLKDN \DQJ EHUNRPSHWHQ ODLQQ\D GLKDUDSNDQ DNDQ WHUMDGL SHUFHSDWDQ
SHUXEDKDQ NRQGLVL VRVLDO HNRQRPL SHQGXGXN PHODOXL SHUXEDKDQ VLNDS SDUD
SDMDEDWGDHUDKGDODPPHODNXNDQSHOD\DQDQNHSDGDPDV\DUDNDW

46
Social Monitoring and Early Response Unit (SMERU)
/$03,5$1,,
'DIWDU5HVSRQGHQ

7,1*.$7
12 5 (6321'(1
3(0(5,17$+$1
 6HWGD$VGD ,,, 3URSLQVL
 %DSSHGD 3URSLQVL
 %LUR 2UWDOD 3URSLQVL
 %LUR 3HPHULQWDKDQ 'HVD 3URSLQVL
 %LUR +XNXP 3URSLQVL
 %LUR .HXDQJDQ 3URSLQVL
 'LSHQGD 3URSLQVL
 '35' 3URSLQVL
 .DQZLO .HVHKDWDQ 3URSLQVL
 .DQZLO 3HQGLGLNDQ 3URSLQVL
 .DQZLO 3HUWDQLDQ 3URSLQVL
 3HUV ORNDO 3URSLQVL
 8QLYHUVLWDV 3URSLQVL
 .DPDU 'DJDQJ GDQ ,QGXVWUL 3URSLQVL
 0DMHOLV 8ODPD ,QGRQHVLD 08, 3URSLQVL
 /60 3URSLQVL
 6HNGD GDQ VWDI .RWD
 %DSSHGD .RWD
 %DJLDQ 2UWDOD .RWD
 %DJLDQ 3HPHULQWDKDQ .RWD
 %DJLDQ .HSHJDZDLDQ .RWD
 %DJLDQ .HXDQJDQ .RWD
 %DJLDQ +XNXP .RWD
 %DJLDQ (NRQRPL .RWD
 '35' .RWD
 'LQDV .HVHKDWDQ .RWD
 'LQDV 3HQGLGLNDQ .RWD
 'LQDV 3HUWDQLDQ .RWD
 'LSHQGD .RWD
 .DQGHS 3HQGLGLNDQ .RWD
 .DQGHS ,QGDJ .RWD
 ,WZLONRW .RWD
 .DQWRU %DQJGHV30' .RWD
 %80' .RWD
 'HZDQ .RWD .RWD
 3HUJXUXDQ 7LQJJL .RWD
 7RNRK PDV\DUDNDWDGDW .RWD
 7RNRK DJDPD .RWD
 0DQWDQ %LURNUDW .RWD
 .DGLQGD .RWD
 3HUV ORNDO .RWD
 .DQWRU .HFDPDWDQ .HFDPDWDQ
 'RNWHU GDQ 6WDI 3XVNHVPDV .HFDPDWDQ
 &DEDQJ 'LQDV 3 . .HFDPDWDQ
 3HQLOLN 6HNRODK 6WDI .DQGHS 3HQDV .HFDPDWDQ
 3XVNHVPDV 3HPEDQWX .HOXUDKDQ
 %LGDQ 'HVD GDQ $SRWHNHU .HOXUDKDQ
 .DQWRU .HOXUDKDQ .HOXUDKDQ
 $QJJRWD /.0' .HOXUDKDQ
 .HSDOD VHNRODKJXUX .HOXUDKDQ
 %3 .HOXUDKDQ

47
Social Monitoring and Early Response Unit (SMERU)

You might also like