Q1: and

a) I)

II) customers where customers.

III) hours;

IV) hours;

V) .
b)
I) Add extra employees (c=1)
Add one extra employee ( , .
Total costs =200+100+75*1.5=$412.5/week.
Add two extra employees ( ):
Total costs =200+2*100+75*0.92=$469.2/week.
II) Add extra counters ( and
Add one extra counter (c=2): Ls=0.952 (=0.152+0.8).
Total costs=2*200+0.952*75+1000/52 =$490.63/week.
Add two extra counters (c=3): Ls=0.819(=0.019+0.8).
Total costs =3*200+0.819*75+2000/52=$699.90/week.
So, the best alternative is to have one counter with one cashier and one helper. For that
configuration, Ls=1.5. Hence, and

.
Q2:
A B K
activity 11 14 9
duration

D G M
17 15 3

End
C E H N
10 18 8 11

F I J P
12 7 12 8

Length after crashing N weeks

Path N: 0 1 2 3 4 5
A-B-K 34 34 34 34 34 34
C-D-G-M 45 44 43 43 43 43
C-E-H-N 47 46 45 45 45* 44
C-E-H-P 44 43 42 42 42 40
C-F-I-J-P 49* 48* 47* 46* 45* 44

Crashed - C C F F E,P
Activity
Cost - $5,000 5,000 12,000 16,000 36,000
Cum. Cost - $5,000 10,000 22,000 38,000 74,000