Qmatic Notes 9 Series

Reference Manual
Notes 9/16 Series

173.01H
Copyright notice
The information in this document is subject to change without prior notice and does not represent a
commitment on the part of Q-MATIC AB.
All efforts have been made to ensure the accuracy of this manual, but Q-MATIC AB can not assume any
responsibility for any errors and their consequences.
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by Q-MATIC AB.
COPYRIGHT © 2013 Q-MATIC AB
173.01H Qmatic i
Notes 9 / 16 Series - Reference Manual
ii Qmatic 173.01H
Contents
Presentation .......................................................................... 1
Notes 9-series.............................................................................................. 3
Notes 16-series............................................................................................ 5
Notes Display Types............................................................. 7

Notes Workstation display.......................................................................... 9
Notes Main display ................................................................................... 11
Settings ............................................................................... 15
Changing settings...................................................................................... 16
Factory default settings............................................................................. 20
Mounting Notes displays .................................................... 21

Connection devices ................................................................................... 22
Cleaning of displays.................................................................................. 28
Fixing the Notes display to a wall ............................................................ 28
Fixing the Notes display to the ceiling ..................................................... 29
Hanging 2-4 displays from a ceiling, using a fixture plate....................... 33
Connecting a Buzzer................................................................................. 35
Connecting Notes displays ................................................. 37

Cabling...................................................................................................... 38
Power Consumption.................................................................................. 40
Technical description and Assembly Guidelines................ 45

General...................................................................................................... 46
Assembly Guidelines, 9-series.................................................................. 47
Assembly Guidelines, 16-series................................................................ 56
173.01H Qmatic iii

Index ......................................................................................i
iv Qmatic 173.01H
1. Presentation
Topics in this chapter
Notes 9-series .......................................................................... 3

Notes 16-series ........................................................................ 5
173.01H Qmatic 1
The Notes displays are LED matrix displays. There are two sets of Notes displays with different heights
of the matrix. They are 9 or 16 pixels high. The LEDs are available in four colours: red, green, white and
red-green (Two-coloured display).
Notes 9-series is available in three LED widths and Notes 16-series in one width and both sets of Notes
are available with or without signboard.
The name of a Notes display is the height and the width of the matrix, for example a Notes 924 display
is 9 pixels high and 24 pixels wide.
The following table describes the Notes displays.
All Notes are 20,5 mm thick.
Table 1: Orchestra Notes Displays
LED area Number of

Set Width Size (mm)
Name (mm)
(height) (pixels) wxh
wxh charactersa
9 17 917 300 x 165 151 x 91 3

17 917 300 x 240 151 x 91 3
(with signboard)
24 924 300 x 165 214 x 91 4
24 924 300 x 240 214 x 91 4
(with signboard)
48 948 516 x 165 427 x 91 8
48 948 516 x 240 427 x 91 8
(with signboard)
16 64 1664 516 x 165 427 x 107 6
64 1664 516 x 240 427 x 107 6
(with signboard)
a.The number of characters that can be shown on the Notes display depends on the used font. The
values in the table are based on a font that is 6 pixels wide for the Notes 9-series and 10 pixels
wide for the Notes 16-series.
For the Notes displays, the same programming and script language that was used for previous
displays, is used. Please refer to the Display Programming manual, found on the Partner
Portal, for more information about display programming.
2 Qmatic 173.01H
Notes 9-series
The Notes 9-series are the standard displays for languages that use a Latin alphabet (or similar).
917
9 x 17 pixels. Colours and article numbers:
Red 10450101
Red with signboard 10450102
White 10450121
White with signboard 10450122
Green 10450111
Green with signboard 10450112
924
Red 10460101
White 10460121
Green 10460111
Red/Green 10460131
Red/Green with signboard 10460132
173.01H Qmatic 3
948
Red 10460201
White 10460221
Green 10460211
Red/Green 10460231
4 Qmatic 173.01H
Notes 16-series
The Notes 16-series are the standard displays for languages that use an alphabet with complex characters,
for example Chinese, Japanese and Thai.
The Notes 16-series displays can show more fonts and graphics than the Notes 9-series. It is, for
example, possible to show a logotype.
The text on the Notes 16-series can be bigger than the text on a Notes 9-series and it can also be shown
in one or two lines. This makes the Notes 16-series display very useful as a main display, especially in
larger waiting areas.
1664
Red 10470201
White 10470221
Green 10470211
Red/Green 10470231
173.01H Qmatic 5
6 Qmatic 173.01H
2. Notes Display Types
Notes Workstation display ....................................................... 9

Notes Main display ................................................................ 11
173.01H Qmatic 7
In an Orchestra, Ensemble, Solo Virtua, Duet Virtua, or Solo Linea system, there might be many
different types of Notes displays, showing different types of information. The system settings specify the
information shown on the displays. Each type of display has its own settings.
An ID code identifies each Notes display. Each type of Notes has its own range of ID codes. In the
settings you specify the ID code for the first Notes display in the display range.
Notes displays only receive information; they do not transmit any information. This makes it possible
for many Notes to have the same ID code. Notes with the same ID code will show exactly the same
information.
The only connection needed for a Notes display is the Qmatic serial communication (the Modular cable).
The Notes will both communicate and get its power through this cable.
Notes Workstation display
The Notes workstation display is usually placed above the workstation. The display guides the customers
to the workstations.
Notes Main display
The Notes main display informs the customers when a new ticket number is called. It shows the ticket
number, the workstation number and the direction to the workstation. A bell connected to the main
display ensures that the customers do not miss the call.
8 Qmatic 173.01H
Notes Workstation display
The Notes workstation display is usually placed above the workstation. The display guides the
customers to the workstations. The ticket number flashes on the Notes when a new customer is called.
Text messages can be used to enhance the information, for example “CLOSED” when the workstation
is closed.
A signboard showing for example the workstation number can be integrated in the Notes display.
A Notes workstation display.
ID code
The Notes workstation display uses the same ID code as the corresponding workstation. Default start ID
code: 1.
173.01H Qmatic 9
Connection
A modular cable connects the Notes workstation display to the Satellite Connection Box. The displays
can be connected to any connectors on the Satellite Connection Box. The workstation number is
specified by the ID code of the Notes not by the connector on the connection box.
Depending on the system it may be necessary to connect a power supply to the Satellite Connection Box.
The Satellite Connection Box is connected to the rest of the system with an EKKX 4 x 0.5 mm2 cable.
Do not connect wire 1 (+ 24V) to another power supply or ticket printer.
10 Qmatic 173.01H
Notes Main display
The Notes main display informs the customers when a new ticket number is called. It shows the ticket
number, the workstation number and the direction to the workstation. A bell connected to the Notes main
display ensures that the customers do not miss the call.
It is possible to combine two Notes to show two ticket numbers and workstation numbers at the same
time or to show the ticket number and the workstation number on separate rows.
The Notes main display is placed in the waiting area visible for all customers.
A Notes main display with signboard.
ID code
Default start ID code: 81.
173.01H Qmatic 11
Connection
A modular cable connects the Notes main displays to the Satellite Connection Box. The displays can be
connected to any connectors on the Satellite Connection Box when there are no bells but they should be
connected to Disp 1, Disp 2, etc. if the bell connectors (Bell 1, Bell 2, etc.) are used.
Connectors "Disp 1" to "Disp 4" are connected to "Bell 1" to "Bell 4" respectively, on the terminal block
in the Satellite Connection Box. This makes it possible to have four Notes main displays connected to
four different bells. Also, the terminal block makes it possible for Notes main displays to share the same
bell. This bell should be connected to Bell 1:
12 Qmatic 173.01H
Four displays sharing one bell.
The Terminal block in the box:
It is the ID code and not the Satellite Connection Box that specifies the Notes main display number.
The numbering of the display connectors on the Satellite Connection Box (Disp 1, Disp 2, etc.) indicates
the corresponding bell connectors (Bell 1, Bell 2, etc.) and not the Notes main display number.
Make sure that the power supply you use works well together with the power consumption of your
displays. For more information, see Power Consumption.
The Satellite Connection Box is connected to the rest of the system with an EKKX 4 x 0.5 mm2 cable.
Do not connect wire 1 (+ 24V) to another power supply or ticket printer.
173.01H Qmatic 13
14 Qmatic 173.01H
3. Settings
Changing settings ..................................................................... 16

Factory default settings............................................................. 20
173.01H Qmatic 15
The settings give the Notes an identity, an ID code. All Notes showing different information must have
different ID codes. Notes with the same ID code will show exactly the same information. The ID code
also specifies the type of the display.
All Notes display types (workstation display and main display) have their own range of ID codes. The
ID code for the first Notes display of each type is specified in the system settings.
.
Main displays
Workstation
Information
displays
displays
ID Codes
ID code 1 ID code 65 ID code 81
Changing settings
Use the button on the Notes display to change the settings. The button is placed on the left side of the
display. To access the button, remove the side cover of the Notes display. No tools are needed for this,
just pull the side off.
Settings button
16 Qmatic 173.01H
Selecting setting
Press the button to move between the different settings. The settings are shown on the Notes display.
Release the button and wait about two seconds to see the current value of the setting. The following
settings are available.
ID ID Code
SID Sub ID Code
W Width of the Notes in pixels
BSID ID Code for the font
LED Test the Light Emitting Diodes (LED)
Editing a setting
Press the button until you reach the setting you want to change.
Press the button to step between settings.
173.01H Qmatic 17
The setting is shown on the display.
Release the button and wait until the current value is displayed (about two seconds).
Press the button while the value is shown to change it step by step. If you keep the button pressed the
value will continue to increase or decrease until you release the button.
Stop when you reach the desired value.
18 Qmatic 173.01H
Release the button for a short while to change the direction of the counting.
The setting is stored when ST is shown on the display.
ID and Sub ID code
The ID code and the Sub ID code of the Notes display.
Width
The width is usually correctly specified when the Notes display is delivered. The width must be specified
if the display has been restored to factory default settings.
The width is used in the name of the Notes display. For example, a 948 has width 48.
BSID
The broadcast sub ID code is used together with the broadcast ID code. These ID codes are used to send
information to a wide range of units in the system. One example is when fonts are loaded into the Notes
displays. All Notes should have the fonts, no matter which ID codes they have. This kind of information
cannot be sent to the usual ID code because it is different for all units. Instead it is sent to the broadcast
ID code. The broadcast ID code is the same for all units in the system and it cannot be changed.
173.01H Qmatic 19
The broadcast sub ID code (BSID) is a sub ID code for the broadcast ID code. Default BSID is 100. The
broadcast ID code makes it possible to divide Notes into groups, for example if they are going to use
different sets of fonts.
The broadcast sub ID code is usually not changed. Notes with the same broadcast sub ID code will
have the same set of fonts. The broadcast sub ID code that the system will use to upload fonts is specified
in the font settings, in the settings section of the controlling system, such as Orchestra.
LED test
Use the LED test to check if all LEDs are working properly. All LEDs are turned on for a few seconds.
All colours are tested on a multicoloured Notes display.
To reduce the power consumption the LEDs are tested with 20% of the maximum intensity.
Factory default settings

All Notes displays have a set of basic settings that cannot be changed: the factory default settings. These
settings can be used when a Notes display is not working properly. The factory default settings are the
same for all display sizes so the display settings must be changed before the display is used.
New settings must be specified when a Notes display has been restored to factory default settings.
Do not forget to specify the width and the height of the display because these settings are also restored
to a factory default value that may be different from the actual size of the display.
Follow these steps to restore the Notes displays to the factory default.
• Disconnect the cable from the Notes display.
• Press the settings button and keep it pressed.
• Connect the cable to the Notes display.
• Release the button. The Notes display is restored to the factory default settings.
20 Qmatic 173.01H
4. Mounting Notes displays
Connection devices................................................................... 22
Cleaning of displays ................................................................. 28
Fixing the Notes display to a wall ............................................ 28
Fixing the Notes display to the ceiling ..................................... 29
Hanging 2-4 displays from a ceiling, using a fixture plate....... 33
Connecting a Buzzer................................................................. 35
173.01H Qmatic 21
Connection devices
The connection devices must never be used in any other way than described in documentation from
Qmatic. Never use the connection devices together with any other products than those described in this
manual or other manuals or documents from Qmatic.
Make sure that the Notes displays are firmly fixed to a surface that can withstand their weight even
in cases of earthquake or other kind of disturbances.
Incorrect use of the mounting devices may result in fatal danger for persons passing under the Notes
displays.
Beware of static electricity when handling the Notes displays and especially when removing the
folio from the displays.
Many of the connection devices below work together with both a 10 x 25 mm tube and a 15 x 25
mm tube, which means that they are backwards compatible.
22 Qmatic 173.01H
The following connection devices are available.
Table 2: Connection devices
Name Figure Description Art. No.
Distance for Distance used 12501196

wall mount when mounting
Notes to wall. (4
pcs for each dis-
play). (40 pcs in
each package)
Display top Bracket used when 12271123

bracket mounting Notes to
the ceiling.
Can be used both
with a 10 x 25 and
a 15 x 25 mm tube.
(10 pcs of article
number 12271104
and 20 pcs of arti-
cle number
12501197, in each
package)
Display stack- Bracket used when 12271122

ing bracket stacking Notes dis-
plays.
Can be used both
with a 10 x 25 and
a 15 x 25 mm tube.
(10 pcs of article
number 12271105
and 40 pcs of arti-
cle number
12501197, in each
package)
173.01H Qmatic 23
Table 2: Connection devices (Continued)
Tube 1,1 m, Tube used for 10940101

15 x 25 mm mounting the Notes
from the ceiling.
Length 1100 mm.
Mounting Lock and
screw are included.
Standard profile,
available for pur-
chase anywhere.
(10 pcs in each
package)
Tube 1,1 m, Tube used for 10930206
10.00 mm
10 x 25 mm mounting the Notes
from the ceiling.
Length 1100 mm.
25.00mm
Mounting Lock and

screw are included.
Standard profile,
available for pur-
chase anywhere.
(10 pcs in each
package)
Tube 90 mm for Tube used when 10940102
stacking with stacking Notes dis-
signboard, 15 x plays. Length 90
25 mm mm. Mounting
Lock and screw are
included. Standard
profile, available
for purchase any-
where. (10 pcs in
each package)
24 Qmatic 173.01H
Display ceiling Profile bracked 12260202

profile bracket used when mount-
ing Notes to a fixed
ceiling or for exam-
ple a table.
Note: Used only
with the 15 x 25
mm tube.
Fixture for Note: Used only 14120113A

holes when with the 15 x 25
mounting 2-4 mm tube.
displays
Ceiling hole Hole cover, used 14111138

cover when mounting
Notes display to a
ceiling.
Note: Used only
with the 15 x 25
mm tube. (10 pcs in
each package)
173.01H Qmatic 25
Desk hole cover Hole cover, used 14111139

when mounting a
Notes display to a
desk. Note: Used
only with the 15 x
25 mm tube. (10
pcs in each pack-
age)
Ceiling Used to hang Notes 14120111A
Rail displays from an
acoustic ceiling.
Used both with 10
x 25 mm and 15 x
25 mm tubes. How-
ever 15 x 25 mm
tubes can only be
used in the center
hole.
Clamp Used to hang Notes 14120112A
displays on the
Acoustic Ceiling
Hanging system.
The screw is
included. It can be
used with both 10 x
25 mm and 15 x 25
mm tubes.
Coverplate for 60 mm Used to cover the 12350430

25 mm Tube holes in the acous-
tic ceiling.
48 mm It is available in
sets of 100.
Note: Can only be
used with the 10 x
25 tubes.
26 Qmatic 173.01H
Fixed Ceiling 25 mm The Fixed Ceiling 10930205

Fastener Fastener is used to
attach the Notes
displays to a fixed
ceiling.
50 mm
Used only
together with the
10 x 25 mm tube.
All screws are
included (two for
the ceiling and two
for the tube).
Buzzer A buzzer than can 11271110
be mounted in the
display.
173.01H Qmatic 27
Cleaning of displays
Handle the Notes displays with care! Leave the protective folio/foam on as long as possible. Note that
removing the folio may cause static electricity.
After mounting of the display and removal of the folio, please use a soft microfibre screen cleaning cloth,
or a mild detergent to remove any finger prints or dust from the display.
To avoid scratches, make sure that the cloth is perfectly clean. Also, never use strong solvents or polishes
on the display!
Fixing the Notes display to a wall

To mount the Notes display to a wall, start by removing the display cover center from the display and
drilling a hole through the circle in the center (se figure below). This is where the cable will be placed.
Fix the display cover center to the wall, using four suitable screws (not included) and four wall mounting
distances (article number 12501196).
Note that if the wall mounting distances are not used, it will not be possible to slide the side covers
of the display into place.
Wall mounting distances
Arrow symbol
Hooks
Drill hole
for cable here.
28 Qmatic 173.01H
Make sure that the arrow symbol on the display cover center is facing upwards.
When the cover center is mounted to the wall, hang the Notes display onto the four hooks on the cover
center.
Fixing the Notes display to the ceiling
Fixing the Notes display to a tube
To fix the Notes display to the ceiling, use a tube (both 25 x 10 mm and 25 x 15 mm are possible),
connected to the display top bracket (article number 12271123), using the included screw. Then, fix the
display to the top bracket, using the included screws (article number 12501197).
To be able to fix the display top bracket to the display top, you first need to remove the display
plate from the glass, so that the screw holes are accessible.
When using the 25 x 10 mm tube, make sure you press it all the way down to the bottom of the
display top bracket.
Tube
(either 25 x 10 mm
or 25 x 15 mm)
Included screw
Display top bracket
Included screws
Display top
173.01H Qmatic 29
The finished result looks like this:
The tube is 1100 mm long (article number 10930206 or 10940101, depending on if it’s 25 x 10 mm, or
25 x 15 mm).
Hanging from an acoustic ceiling
An acoustic ceiling is usually not firm enough to support hanging Notes displays. The Ceiling Rail is an
aluminium profile that is placed on beams in the ceiling with clamps to hold the tubes of the Notes
hanging from the profile.
The Ceiling Rail is placed on beams in the ceiling.
For this, it is possible to use both 25 x 10 mm and 25 x 15 mm tubes. However, the 25 x 15 mm

tubes can only be used in the center hole.
30 Qmatic 173.01H
For heavy loads of Notes displays, use two profiles one on top of the other, like this:
Use the clamp to hang the display tube on the profile.

The above clamp can be used with both the 25 x 10 mm and the 25 x 15 mm tubes.
Use Cover Plates to cover the holes in the acoustic ceiling.
There are breaking holes in the profile so that the profile can be shortened to a suitable length. First, cut
open the holes close to the edge with cutting pliers then break the profile.
The same profile can be used for all Notes displays.
173.01H Qmatic 31
Hanging from a fixed ceiling
The Fixed Ceiling Fastener is used if there is no acoustic ceiling. Two screws fix the Ceiling Fastener to
the ceiling. Two other screws fix the 25 mm tube to the Ceiling Fastener.
A
The Fixed Ceiling Fastener can only be used with the 10 x 25 mm tube.
32 Qmatic 173.01H
Hanging 2-4 displays from a ceiling, using a fixture plate
It is possible to hang 2, 3 or 4 Notes displaýs back-to-back, in a square, or in a triangular formation, from
an acoustic ceiling, using the ceiling fixture plate (article number 14120113A). This plate can only be
used together with 15 x 25 mm tubes and together with clamps (article number 14120112A).
To better be able to plan where and how to mount your displays, here you can see the measurements of
the fixture plate:
173.01H Qmatic 33
Naturally, any holes can be used for this, but below you can find a number of possible usages.
Hanging the Notes displays in a square formation:
Alternative a)
(948 and 1664)
Alternative b)
(917 and 924)
Hanging the Notes displays in a triangular formation:
Alternative a)
(948 and 1664)
Alternative b)
(917 and 924)
34 Qmatic 173.01H
Hanging two Notes displays back-to-back:
Connecting a Buzzer
It is possible to add a Buzzer to the Notes Displays, to make it easier for the customers to know when
the displayed information is changed.
The buzzer is mounted inside the display, using double-coated adhesive tape, as in the picture below.
Connect the buzzer to the bottom connector.
173.01H Qmatic 35
36 Qmatic 173.01H
5. Connecting Notes displays
Cabling...................................................................................... 38
Power Consumption ................................................................. 40
173.01H Qmatic 37
Cabling
All Notes displays use modular cables for both the power supply and the signal. Some Notes displays
need an additional power supply cable.
All cables must be placed inside the tubes and the displays. No cables should be visible from the outside
of the display.
The cables must be put through the tubes before the connectors are mounted on the cables.
The placement of the cable through a tube
The cables are always placed inside the tubes and the display top bracket or display stacking bracket, as
in the picture below.
38 Qmatic 173.01H
The placement of the cable in a Display Cover Center.
You need to drill through the circle in the middle of the display cover center, so that the cable can
be pulled through and the display can be mounted.
The following picture shows the placement of the cable in a display cover center. Naturallay, the cable
can also be entered from the bottom, in a similar way.
The cable is entered from the top.
173.01H Qmatic 39
Power Consumption
The number of Notes displays that can be supplied with power through the same cable depends on the
displays’ power consumption. The following table can be used as a guideline for calculating the number
of Notes displays per cable.
The current in each cable must never exceed 1 A during normal use.
Never exceed the maximum allowed output power of the power supply connected to the Notes
displays. The maximum allowed output power depends on the type of the power supply. The power
supply must be dimensioned for the maximum power consumption (usually at LED test).
The power consumption of the Notes display depends on the font, the number of shown characters
and the used colour. This table is only a guideline.
The power consumption of the Notes display when amber is used is about twice the value
compared to green or red. The power consumption for amber may exceed the power consumption at LED
test if, for example, graphical symbols are shown on the Notes display.
Never use an inverted font on the whole Notes display. To turn on all LEDs or most of them at the
same time may damage the display.
The table specifies the number of characters shown at the display for the presented power consumption.
The values for the Notes 16-series are when they show Japanese or Chinese characters.
Table 3: Power consumption for Notes
Max single
Single
Stand by Amber colour
Notes colour
A (W) A (W) All LED on
A (W)
A (W)
917 0.060 0.21 N/A 0.42

(3 characters) (1.6) (5.5) (11)
924 0.045 0.24 0.44 0.60

(4 characters) (1.2) (6.2) (11) (16)
948 0.050 0.44 0.84 1.2

(8 characters) (1.3) (12) (22) (31)
1664 0.050 0.49 1.0 1.8

(4 characters) (1.3) (13) (26) (47)
40 Qmatic 173.01H
Cable lengths
The following tables should be used as guidelines when you plan an installation. The tables show the
voltage at the Notes displays for different lengths of the cable. The voltage is measured at the Notes
display when the specified numbers of characters are shown.
The voltage at the Notes display must never be under 20 V during normal use and 15 V when a signal is
sent to the external bell.
The cable used in the table is the Qmatic Modular Cable. The power supply is placed close to the
connection box. Only one Notes is connected to the Modular Cable.
There are two cases where the Notes displays must be connected to two Modular Cables.
1 The current to the Notes display is above 1A.
2 The voltage drops below 20 V because of the power loss in the cable.
The selected font and the text shown on the Notes display affect the power consumption of the
Notes display. The tables must not be used as exact values that you can use in your installation, only as
a guideline to help you calculate the numbers of cables you need and the maximum length of the cables.
Display
The Notes display type.
Characters Single Colour
The number of characters in one colour (red or green) that are shown on the Notes display.
Characters Amber
The number of characters using amber (amber = green + red) that are shown on the Notes display.
Bell
An "x" indicates that an external bell is connected to the Notes display.
173.01H Qmatic 41
40m, 30m, 20m, 10m, 1m
The length of the Modular Cable. The table shows the voltage at the connector of the Notes display. This
voltage must never be below 20 V during normal use or 15 V when there is a signal to the external bell.
The value is measured when only one Notes display is connected to the same cable.
The use of other cables or other power supplies may result in other values. In such cases we
recommend that you measure the voltage at the Notes display connector to make sure that they get
enough voltage.
42 Qmatic 173.01H
Connecting two power supply cables
Some Notes displays (see the table above) need two cables for power supply. The second cable should
only be connected to the power supply not to the signals. It is possible to use a CS1702 Y 2/1 box for this:
Two power cables connected to one Notes display.
173.01H Qmatic 43
Cable running through two stacked Notes displays.
Two power supplies connected to one Notes display
Some Notes displays require more power than can be supplied by one power supply. Two or more units
can be parallel connected if more power is needed.
44 Qmatic 173.01H
6. Technical description and Assem-
bly Guidelines
General...................................................................................... 46
Assembly Guidelines, 9-series ................................................. 47
Assembly Guidelines, 16-series ............................................... 56
173.01H Qmatic 45
General
Technical data for all Notes Displays.
Voltage
24 V DC.
Colour of the LEDs
924, 948 and 1664 available with: red, green, white and red-green. 917 available with red, green and
white.
Background colour
Black.
Operating temperatures
10 - 32C.
Storage temperature
-10 - 40C.
Operating humidity
15 - 85% Relative humidity.
Storage humidity
10 - 90% Relative humidity.
Connectors
Q-MATIC Seriall I/O:
Wire1 + 24 V
Wire 2 GND
1 23456 Wire 3 Signal in
Wire 4 Not in use
Wire 5 External bell
Wire 6 Not in use
46 Qmatic 173.01H
Assembly Guidelines, 9-series
Handle the Notes displays with care! After assembly, if needed, clean the Notes display, according
to the guidelines in Cleaning of displays on page 28.
Before you follow the Assembly Guidelines below, please make sure you are familiar with the
instructions in Fixing the Notes display to a wall on page 28 (for Notes that are to be fixed to a wall) and
Fixing the Notes display to the ceiling on page 29 (for Notes that are to be hung from the ceiling).
Make sure you have decided how to place the cable before you start with the procedures below.
For more information, see The placement of the cable through a tube on page 38 and The placement of
the cable in a Display Cover Center.
917, with signboard
4 3
173.01H Qmatic 47
Table 4: Parts, 917
Article
Position Part
Number
1 Display cover, left and right Part of “Notes display

cover”, with article
number 12271120
2 Display cover center Part of “Notes display
number 12271120
3 Display cover top and bottom Part of “Notes display
number 12271120
4 Display plate kit: Part of “Notes 917 with
Display plate, short; heat pad; signboard”: 10450102
PBA 917 and reflector glass. (red), 10450112 (green),
10450122 (white)
To assemble a Notes 917, follow the procedure below.
The numbers in the procedure refer to the position numbers in the table.
1. Mount Display cover, top and bottom (3) to Display cover center (2).
Make sure that the hinge of the display cover, top and bottom, snaps into place properly in the
display cover center.
2. Mount this (3 together with 2) to Display plate kit (4).
3. Finally, mount Display cover, left and right (1).
To disassemble the Notes simply follow the steps in reverse, making sure you pull the Display cover
center (2) in the right direction.
48 Qmatic 173.01H
924, with signboard, hanging from ceiling
This instruction applies to any Notes that is to be hung from a ceiling.
6
5
7
173.01H Qmatic 49
Table 5: Spare 924
Article
Position Part
Number

cover” with article
number 12271120
2 Display cover, center Part of “Notes display
number 12271120
3 Display cover, bottom (top not used Part of “Notes display
in this case) cover” with article
number 12271120
Display plate, short; heat pad; PBA signboard”: 10460102
924 and reflector glass. (red), 10460112 (green),
10460122 (white) and
10410132 red/green
5 Display top bracket 12271123
6 Tube 25 x 15 mm (25 x 10 mm is 10940101 /10930206
also possible)
7 Screws 12501197. Part of “Dis-
play top bracket” with
article number 12271123,
position 5 in this table.
To assemble a Notes 924 in such a way that it can be hung from the ceiling, follow the procedure below.
1. Using Screws (7). mount Display top bracket (5) to Display plate kit (4).
2. Mount Display cover, bottom (3) to Display cover center (2).
3. Mount this (3 together with 2) to Display plate kit (4), after having fixed the plate to the glass again.
50 Qmatic 173.01H
4. Fasten Display top bracket (5) to tube (6). If the 25 x 10 mm tube is used, make sure it hits the bottom
of the diplay top bracket!
For more information, see “Fixing the Notes display to the ceiling” on page 29.
Stacked, with signboard
1
3
173.01H Qmatic 51
Table 6: Parts, stacked with signboard
Article
Position Part
Number
1 Display top bracket 12271123

2 Tube 90 mm (15 x 25 mm) 10940102
play top bracket” with
article number 12271123,
position 1 in this table.
This instruction applies to any Notes with signboards that are to be stacked.
With two Notes displays, (see 917, with signboard on page 47, or 1664, with signboard on page 57) at
hand, follow the procedure below to stack them together.
1. Remove the Display cover bottom from the Notes that is to hang at the top.
2. Mount the Display top bracket (1) to the top display, using the included screws (3).
3. Fix the tube (2) to the Display top bracket (1), using the included screw. If a 10 x 25 mm tube is used,
make sure it goes all the way to the bottom!
4. Fix the second Display top bracket (1) to the tube (2), using the included screw. If a 10 x 25 mm tube
is used, make sure it goes all the way to the bottom!
5. Remove the Display cover top from the Notes that is to hang at the bottom.
6. Mount the Display top bracket (1) to the bottom display, using the the included screws (3).
7. Finally, make sure that Display cover, left and right are properly mounted to both the displays.
To disassemble the stacked Notes simply follow the steps in reverse.
52 Qmatic 173.01H
Stacked, without signboard
173.01H Qmatic 53
Table 7: Parts, stacked without signboard
Article
Position Part
Number
1 Display stacking bracket 12271122

play stacking bracket”
with article number
12271122, position 1 in
this table.
This instruction applies to any Notes without signboard, that are to be stacked.
With two Notes displays, (see 948, without signboard on page 55) at hand, follow the procedure below
to stack them together.
1. Remove the Display cover bottom from the Notes that is to hang at the top. Mount the Display
stacking bracket (1) here instead, using the included screws (2).
2. Remove the Display cover top from the Notes that is to hang at the bottom. Mount the Display
stacking bracket (1) here instead, using the the included screws (2).
3. Finally, make sure that Display cover, left and right are properly mounted to both the displays.
To disassemble the stacked Notes simply follow the steps in reverse.
54 Qmatic 173.01H
948, without signboard
4
3
Table 8: Parts, 948
Article
Position Part
Number

number 12271121
number 12271121
3 Display cover, top and bottom Part of “Notes display
number 12271121
173.01H Qmatic 55
Table 8: Parts, 948 (Continued)
Article
Position Part
Number
4 Display plate kit: Part of “Notes 948 with-

Display plate, long; heat pad; PBA out signboard”: 10460201
924; PBA 924 Slave and reflector (red), 104601211 (green),
glass. 10460221 (white) and
10460231 (red/green)
Assembly Guidelines, 16-series
Handle the Notes displays with care! After assembly, if needed, clean the Notes display, according
to the guidelines in Cleaning of displays on page 28.
Before you follow the Assembly Guidelines below, please make sure you are familiar with the
instructions in Fixing the Notes display to a wall on page 28 (for Notes that are to be fixed to a wall) and
Fixing the Notes display to the ceiling on page 29 (for Notes that are to be hung from the ceiling).
Make sure you have decided how to place the cable before you start with the procedures below.
For more information, see The placement of the cable through a tube on page 38.
56 Qmatic 173.01H
1664, with signboard
173.01H Qmatic 57
Table 9: Parts, 1664, with signboard
Article
Position Part
Number

number 12271121
number 12271121
3 Display cover, top and bottom Part of “Notes display
number 12271121
Display plate long; heat pad; PBA signboard”: 10470202 (red),
1664; PBA 1664 Slave and reflector 10470212 (green),
glass 1664. 10470222 (white) and
10470232 (red/green)
58 Qmatic 173.01H
7. Index
Numerics
1664 5
917 3
924 3
948 4
A
acoustic ceiling 30
B
BSID 17, 19
Buzzer 27
C
cable lengths 41
connection devices 23
connectors 46
Coverplate 26
E
edit a setting 17
F
factory default settings 20
fixed ceiling 32
Fixed Ceiling Fastener 27, 32
H
humidity 46
I
ID 17
ID code 9, 11, 16
ID codes 8
L
LED 17
LED test 20
173.01H Qmatic i
M
main display 8, 11
O
operating humidity 46
operating temperatures 46
P
power consumption 40
S
select setting 17
SID 17
Spare parts 47, 49
spare parts 47
storage humidity 46
storage temperature 46
T
temperatures 46
Triangle System Wall Bracket 29, 33, 35
W
W 17
workstation display 8, 9
ii Qmatic 173.01H
Q-MATIC AB,
Box 198,
SE-431 23 Mölndal,
Sweden.
VAT No SE556212749701
Phone: +46 31 756 46 00

Fax: +46 31 756 46 99
Email: info@qmatic.com
Web: www.qmatic.com

Qmatic Notes 9 Series

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Reference Manual

Notes 9/16 Series

Notes Display Types............................................................. 7

Mounting Notes displays .................................................... 21

Connecting Notes displays ................................................. 37

Technical description and Assembly Guidelines................ 45

173.01H Qmatic iii

Topics in this chapter

Notes 9-series .......................................................................... 3

Table 1: Orchestra Notes Displays

LED area Number of

9 17 917 300 x 165 151 x 91 3

9 x 17 pixels. Colours and article numbers:

9 x 24 pixels. Colours and article numbers:

9 x 48 pixels. Colours and article numbers:

16 x 64 pixels. Colours and article numbers:

Topics in this chapter

Notes Workstation display ....................................................... 9

Notes Workstation display

Notes Main display

A Notes workstation display.

Do not connect wire 1 (+ 24V) to another power supply or ticket printer.

A Notes main display with signboard.

Default start ID code: 81.

The Terminal block in the box:

Do not connect wire 1 (+ 24V) to another power supply or ticket printer.

Topics in this chapter

Changing settings ..................................................................... 16

ID code 1 ID code 65 ID code 81

Press the button to step between settings.

The setting is shown on the display.

Stop when you reach the desired value.

The setting is stored when ST is shown on the display.

ID and Sub ID code

The ID code and the Sub ID code of the Notes display.

Factory default settings

Topics in this chapter

Table 2: Connection devices

Name Figure Description Art. No.

Distance for Distance used 12501196

Display top Bracket used when 12271123

Display stack- Bracket used when 12271122

Table 2: Connection devices (Continued)

Name Figure Description Art. No.

Tube 1,1 m, Tube used for 10940101

Mounting Lock and

Name Figure Description Art. No.

Display ceiling Profile bracked 12260202

Fixture for Note: Used only 14120113A

Ceiling hole Hole cover, used 14111138

Table 2: Connection devices (Continued)

Name Figure Description Art. No.

Desk hole cover Hole cover, used 14111139

Coverplate for 60 mm Used to cover the 12350430

Name Figure Description Art. No.

Fixed Ceiling 25 mm The Fixed Ceiling 10930205

Fixing the Notes display to a wall

Wall mounting distances

Fixing the Notes display to the ceiling

Fixing the Notes display to a tube

Display top bracket

The finished result looks like this: