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ATTY. MICHAEL B. BONGALONTA CPA,MICB,MBA,CTT,DBA, MRIS,MRITAX
EASE OF DOING BUSINESS 2023
1. What is the Ease of Doing Business and Efficient
Delivery of Government Service Delivery Act?
a) A law that promotes tourism in the Philippines
b) A law that improves the process of starting and
operating a business in the Philippines
c) A law that regulates the import and export of goods
in the Philippines
d) None of the above
2. When was the Ease of Doing Business and Efficient
Delivery of Government Service Delivery Act signed
into law?
a) 2016 b) 2017 c) 2018 d) 2019
3. What government agency oversees the
implementation of the Ease of Doing Business and
Efficient Delivery of Government Service Delivery Act?
a) Department of Trade and Industry
b) Department of Finance
c) Department of the Interior and Local Government
d) Securities and Exchange Commission
4. How many days does it take to register a business
in the Philippines under the Ease of Doing Business
Act?
a) 1 day b) 2 days c) 3 days d) 4 days
5. What is the goal of the Ease of Doing Business and
Efficient Delivery of Government Service Delivery Act?
a) To attract more foreign investment in the Philippines
b) To improve the business climate in the Philippines
c) To streamline government processes and reduce red
tape
d) All of the above
6. Under the Ease of Doing Business Act, what
government agency is responsible for approving
business permits?
a) Bureau of Internal Revenue
b) Department of Trade and Industry
c) Local Government Units
d) Securities and Exchange Commission
7. What is the penalty for government officials who fail
to comply with the Ease of Doing Business Act?
a) Firing
b) Imprisonment
c) Suspension
d) None of the above
8. What is the maximum number of days allowed for
the approval of building permits under the Ease of
Doing Business Act?
a) 10 days
b) 20 days
c) 30 days
d) 40 days
9. Which of the following is NOT a requirement for
starting a business in the Philippines?
a) Business name registration
b) Payment of registration fees
c) Certificate of land ownership
d) Business location clearance
10. Which of the following government agencies has
the shortest processing time for business registration
under the Ease of Doing Business Act?
a) Department of Trade and Industry
b) Securities and Exchange Commission
c) City/Municipal Treasurer's Office
d) Department of the Interior and Local Government
11. What is the maximum number of steps allowed for
starting a business under the Ease of Doing Business
Act?
a) 5 b) 7 c) 9 d) 11
12. What is the maximum number of documents
required for business registration under the Ease of
Doing Business Act?
a) 3 b) 5 c) 7 d) 10
13. What is the maximum number of days allowed for
the issuance of barangay clearance under the Ease of
Doing Business Act?
a) 1 day b) 2 days c) 3 days d) 5 days
14. Which of the following is NOT part of the Business
One-Stop Shop (BOSS) established under the Ease of
Doing Business Act?
a) Registration of Business Name
b) Payment of Registration Fees
c) Issuance of Tax Identification Number (TIN)
d) Issuance of Barangay Clearance
15. What is the maximum number of days allowed for
securing SSS, PhilHealth, and Pag-IBIG numbers under
the Ease of Doing Business Act?
a) 3 days b) 5 days c) 7 days d) 10 days
16. Which of the following is NOT a component of the c) To provide tax incentives to businesses
National Competitiveness Council (NCC)?
d) To encourage foreign investment in the Philippines
a) Private Sector
b) Local Government Units
c) Civil Society Organizations 25. When was the Anti-Red Tape Act signed into law?
d) The Legislative Branch
a) 2007 b) 2008 c) 2009 d) 2010

17. In what year was the National Competitiveness

Council (NCC) established?
26. What government agency is responsible for the
a) 2007 b) 2008 c) 2009 d) 2010 implementation of the Anti-Red Tape Act?

a) Department of Trade and Industry

b) Department of Finance
18. What is the main function of the National c) Civil Service Commission
Competitiveness Council (NCC)? d) Securities and Exchange Commission
a) To oversee the implementation of the Ease of Doing
Business Act 27. What is the penalty for government officials who
b) To develop policies that promote the violate the Anti-Red Tape Act?
competitiveness of the Philippines a) Firing
c) To supervise the operations of government agencies b) Imprisonment
at the local level c) Fine
d) None of the above
d) None of the above

28. What is the maximum number of days allowed for

government agencies to act on applications, petitions,
19. Which of the following is NOT a factor considered in or requests under the Anti-Red Tape Act?
the Doing Business Report?
a) 5 days b) 7 days c) 10 days d) 15 days
a) Starting a Business
b) Paying Taxes
c) Registering Property
d) Providing Free Education 29. Which of the following is NOT a requirement under
the Anti-Red Tape Act for government agencies?

a) To issue service standards

20. How many economies worldwide are included in
the Doing Business Report? b) To establish a one-stop shop for government
services
a) 180 b) 190 c) 200 d) 210
c) To simplify procedures and requirements

d) To charge additional fees for faster processing

21. What is the position of the Philippines in the 2020
Doing Business Report?

a) 99th b) 107th c) 124th d) 136th 30. What is the maximum number of days allowed for
the renewal of licenses and permits under the Anti-Red
Tape Act?
22. What is the penalty for government officials who a) 1 day b) 2 days c) 3 days d) 5 days
delay the issuance of permits under the Ease of Doing
Business Act?

a) Fine 31. What is the maximum number of windows allowed

b) Imprisonment for frontline services under the Anti-Red Tape Act?
c) Termination from work
d) Suspension from work a) 1 window
b) 2 windows
c) 3 windows
23. Which of the following is NOT a component of the d) 4 windows
Anti-Red Tape Act?

a) Report Card Survey 32. What is the maximum number of days allowed for
b) Citizen Feedback Mechanism the release of requested documents under the Anti-Red
c) Streamlined Process for LGU Permits and Licenses Tape Act?
d) Tax Reduction for Businesses
a) 1 day b) 2 days c) 3 days d) 5 days

24. What is the main objective of the Anti-Red Tape

Act?
33. Which of the following is NOT a principle of the
a) To promote efficient and fast delivery of government Citizen's Charter?
services to the public

b) To reduce government bureaucracy and corruption

a) Transparency d) Service Availability
b) Efficiency
c) Responsiveness
d) Confidentiality 42. What is the main objective of the Report Card
Survey?
34. What is the primary objective of the Citizen's a) To measure the satisfaction of citizens with
Charter?
government services
a) To provide quality public service to the citizens
b) To eliminate corruption in government agencies
b) To eliminate corruption in government agencies
c) To increase government revenue through taxes and
c) To increase government revenue through taxes and fees
fees
d) To attract more foreign investments in the country
d) To attract more foreign investments in the country

43. Which of the following is NOT a principle of the

35. What is the maximum number of days allowed for Report Card Survey?
the resolution of complaints under the Citizen's
Charter? a) Statistical Accuracy
b) Objectivity
a) 24 hours c) Transparency
b) 3 days d) Accessibility
c) 7 days
d) 15 days
44. What is the maximum number of days allowed for
government agencies to act on the results of the
36. Which of the following is NOT a tool used to Report Card Survey?
promote accountability under the Citizen's Charter?
a) 2 days b) 5 days c) 10 days d) 15 days
a) Feedback Mechanism
b) Service Standards
c) Citizen's Charter Leaflet
45. What is the maximum number of days allowed for
d) Finger Scanning Technology
the issuance of certified true copies under the Citizen's
Charter?
37. What is the maximum number of days allowed for
a) 1 day b) 2 days c) 3 days d) 5 days
the issuance of licenses and permits under the Citizen's
Charter?

a) 2 days b) 5 days c) 10 days d) 15 days 46. What is the maximum number of days allowed for
the issuance of tax clearance under the Citizen's
Charter?
38. Which of the following is NOT a part of the
a) 1 day b) 2 days c) 3 days d) 5 days
Performance Pledge?

a) Standard of Service
b) Insider Trading 47. Which of the following is NOT a requirement for the
c) Processing Time establishment of a Service Quality Management
d) Fees and Charges System (SQMS)?

a) Process Mapping
39. What is the main purpose of the Performance b) Training Needs Assessment
Pledge? c) Baldrige Criteria
d) TQM Principles
a) To ensure quality public service delivery
b) To eliminate corruption in government agencies
c) To increase government revenue through taxes and 48. What is the primary objective of the Service
fees Quality Management System (SQMS)?
d) To attract more foreign investments in the country
a) To establish quality standards for government
services
40. What is the maximum number of days allowed for
the processing of applications under the Performance b) To eliminate corruption in government agencies
Pledge?
c) To increase government revenue through taxes and
a) 5 days b) 7 days c) 10 days d) 15 days fees

d) To attract more foreign investments in the country

41. Which of the following is NOT a component of the

Report Card Survey?
49. Which of the following is NOT a component of the
a) Client Satisfaction Index SQMS?
b) Delivery of Service
c) Employee Satisfaction
a) Continuous Improvement
b) Customer Feedback
c) Employee Benefits 58. What is the maximum number of days allowed for
d) Process Control the issuance of accreditation certificates under the
Accreditation Program for Restaurants and Hotels?

50. Which of the following is NOT a principle of Total a) 7 days b) 10 days c) 15 days d) 20 days
Quality Management (TQM)?

a) Customer Focus 59. Which of the following is NOT a principle of the

b) Employee Involvement Anti-Fixing Campaign?
c) Profit Maximization
d) Continuous Improvement a) Accountability
b) Transparency
c) Responsiveness
51. What is the main objective of the TQM? d) Corruption
a) To establish quality standards for products and
services 60. What is the primary objective of the Anti-Fixing
b) To eliminate corruption in government agencies Campaign?

c) To increase government revenue through taxes and a) To eliminate corruption in government agencies
fees b) To increase government revenue through taxes and
d) To attract more foreign investments in the country fees

c) To promote ethical behavior among government

employees
52. What is the maximum number of days allowed for
the handling of customer complaints under the TQM? d) To attract more foreign investments in the country

a) 1 day b) 2 days c) 3 days d) 5 days

53. What is the maximum number of days allowed for

the response to customer feedback under the TQM?

a) 1 day b) 2 days c) 3 days d) 5 days

54. Which of the following is NOT a tool used under the

TQM?

a) Benchmarking
b) Process Mapping
c) Kick-off Meeting
d) ISO Certification

55. What is the maximum number of days allowed for

the provision of free legal assistance to the public
under the Citizen's Charter?

a) 3 days b) 7 days c) 10 days d) 15 days

56. Which of the following is NOT a component of the

Accreditation Program for Restaurants and Hotels?

a) Food Hygiene and Sanitation

b) Guest Service
c) Alcohol and Tobacco Control
d) Waste Management

57. What is the main objective of the Accreditation

Program for Restaurants and Hotels?

a) To promote quality service in the tourism industry

b) To eliminate corruption in government agencies
c) To increase government revenue through taxes and
fees
d) To attract more foreign investments in the country