Speed Post/E-Mail

Dated: 17/12/2021

WITHOUT PREJUDICE

To

1. STYLEFORME.IN

The CEO/Manager/Director,

Registered office: Plot No. 3, Sector 18,

Vashi, Navi Mumbai, Maharastra 400703

Email:- sales@styleforme.in

2. Also at:-

Shipping office

Sector 17, Vashi,

Navi Mumbai, Maharastra 400703

3. Also at:-

Workshop

Hill Road, Bandra,

Mumbai, Maharastra 400050

Subject: Legal Notice seeking replacement of the “Product” (Couple

Sleepwear soft cotton Netflix and chill) having Order number 5094 or
 refund the amount of Rs. 2930/- alongwith interest @ 18% per annum

from the date of buying and also pay damages for an amount of Rs.

5,000/- on account of mental agony, harassment and unfair trade

practices.

OUR CLIENT: Mr. Anshul Gupta, R/o LGF C-38 Pancsheel

Enclave New Delhi 110017. ( hereinafter referred to as “our client”)

Our client, above named, has retained us with instructions given in

person at our above-mentioned office at Delhi, to serve you, the above

named addressee(s)/Noticee(s), with notice to the following effect, in

the facts and the circumstances as briefly described herein below:-

1. That our client is a law-abiding citizen of India and is residing at the

aforesaid address.

2. That based on various luring advertisements, assurances and

promises of you the Noticee, Our Client had purchased Couple

Sleepwell soft cotton Netflix and chill (hereinafter referred to as

“Product”) for an amount of Rs.2,930/- (Rs.Two thousand nine

hundred and thirty only), Rs.2,855/- for the product and an

additional Rs.75/- for shipping of you Noticee’s from your e-commerce

website.
3. That on 1.12.2021 our client placed an order for the said Product

based on various luring advertisements on the social media.

4. That at the time of placing the order, it was assured to our client that

the product will be shipped within 3-4 days.

5. That based on that assurance, the advertisements and reviews of the

Product my client placed the order.

6. That our client waited patiently for 6 days, and during this period the

Noticee did not send any type of communication to justify this delay in

shipment.

7. That on 7.12.2021, our client called the customer service executive of

the Noticee, and my client was assured that Product will reach them

within 1-2 days.

8. Thereafter our client repeatedly called the noticee on 9.12.2021 and

10.12.2021 and tried to get an answer for this unjustifiable delay.

9. That on 11.12.2021, our client gets an update that the Product has

been packed and is ready for shipment.

10. That on 14.12.2021 our client received the Product and the Product

was a smaller size than what was ordered.

11. That on 16.12.2021 our client asked the Noticee via customer care

executive for the return and replacement of the product with correct

size.

12. That even after calling the customer care executive of the Noticee on

16.12.2021 and 17.12.2021 regarding the return and replacement of

the Product, no one actually came to collect it

13. That the noticee has a 30 days return/refund policy.

14. That even after so much of harassment and mental agony caused to

Our Client, because of the delay in the delivery of the product and

then after due to the size of the product. Our Client’s issue till date

had not been resolve from the side of the Noticee, and as the Noticee is

playing the delay tactics with Our Client and no resolution can be

reached for our client’s problem, our client had no option except to

take legal action against the Noticee.

15. That the above conduct of your executives & company shows the

unfair trade practices and that there is deficiency in service upon the

part of the Noticee’s and therefore the Noticee is liable under the

provisions of Consumer Protection Act as well as Indian Penal Code.

We therefore , call upon you the Noticee through this legal notice that you

the Noticee are liable to immediately replace the above Product of our

client in the desired size or pay the amount Rs. 2930/- along with interest

@18% per annum and also pay damages for an amount of Rs. 5,000/- for

harassment, pain and mental agony caused to our client on part of you

Noticee, within 15 days of the receipt of this legal notice, failing which we

have a right to take recource to the competent court of law and to file Civil

as well as Criminal complaints against you the Noticee under the above

provisions of Law, and also to seek other legal remedies including the

recovery of the said amount along with interest @ 18% per annum

accrued thereon and in that you will be held responsible for all costs and

consequences.

This notice is issued without prejudice to the rights and remedies

available to our client under the law and the facts. All rights of our client

stand reserved. A copy of this legal notice has been retained in my office

for further use and reference.

Nishant

(Legal Intern)