ANNEXURE I

SUBMISSION OF PROJECT SYNOPSIS AND GUIDE ACCEPTANCE FORM

(To be submitted to the Project Steering Committee)
PART A: Synopsis Registration
I. Student Details:
1. Name of the Program: Masters of Business Administration
2. Name of the Student: Quirina Borges Marshal
3. Roll Number: 2114100672
4. Session & Year: February-March 2022
5. Elective: Project Phase 1 (DMBA404)
II. Project Details
6. Title of the Project: IMPACT OF SATISFACTION AND RETENTION OF EMPLOYEES
WITH RESPECT TO FORTIS HEALTHCARE LTD
7. Introduction and Review of Literature: Human resource management is a commercial
discipline as well as an educational philosophy that deals with the practical and theoretical
aspects of managing a company's personnel. Human Resources Management (HRM operations)
encompasses a wide range of tasks "The most important of these is to figure out what the
organization's staffing requirements are and how to meet them, such as whether to recruit
employees or engage freelancing contractors to cover these requirements. "to hire and educate
the most basic staff," "to ensure that they're great performers," "to resolve performance
difficulties," and "to ensure that the organization's personnel and management processes
comply with changing regulations." The activities include managing the organization's
approach to employee records, worker pay and benefits, and personnel regulations.
8. Objectives of the Study:
1. To investigate the impact of employee satisfaction on staff retention at Fortis Hospital.
2. Determine the proportion of nursing department personnel that are satisfied.
3. To gather information on the creation of a retention plan.
4. To investigate the factors that impact Fortis Hospitals Ltd's nursing personnel retention.
5. Make plausible suggestions in order to keep the team together.

9. Research techniques and sources: Data that has never been published previously, i.e., data
gathered directly from the first resources via observation, experiments, and surveys, with a
sample size of 100, from a new or original research project. This is info that has been obtained
straight from Fortis Healthcare and is accurate. Primary Sources is the term for it.
Secondary data is information that has previously been acquired for another purpose or
research findings by someone or an organization. Secondary data is available in company
annual reports, magazine articles, publications, and a variety of web site-only portals.
The experiment was carried out in phases, collecting both primary and secondary data. The
secondary data was collected initially. The information was then gathered via primary sources.
As a consequence, the project work was completed utilizing the data collected.
Sources and methods of data collection:

➢ Primary data: The following methods were used to obtain primary data:
1. Questionnaire

➢ Secondary data: The following methods were used to obtain secondary data:
1. Websites
2. HR manuals

Sample Size:

Using these strategies, I created 16 questions for nursing personnel, with a sample size of 100
nursing department employees.

LIMITATIONS:

1. The information from FORTIS must be obtained within a certain amount of time.

2. Because it is a multi-national hospital, there is a lower risk of sensitive information being

disclosed.

3. In certain cases, access to persons or records is prohibited or restricted.

4. Finding meaningful associations will be difficult if the research sample size is too small.

BIBLOGRAPHY
Closing the opportunity gap - Vijay Pendakur
Managing Employee Retention - Jack J Phillips Adele O Connell
The Employee Recruitment and Retention Handbook Arthur Diane

WEBLIOGRAPHY

https://www.customerthermometer.com/employee-retention/
https://www.b2binternational.com/publications/employee-satisfaction/ - B2B International

https://www.towerswatson.com/en/Insights/Newsletters/Global/SustainablyEngaged/2014/gl
obal-trends-in-employee-attraction-retention-andengagement - Global Trends
WillisTowerWatson

https://www.shrm.org/resourcesandtools/hr-topics/benefits/pages/what-keepsemployees-
onboard.aspx - Society for Human Resource Management -

http://corvirtus.com/job-satisfaction-and-employee-retention-strategies/ - CORVIRTUS
III. Guide Details:
10. Name of Proposed Guide: Abhinay Chauhan
11. Guide Registration No. (If available): NA
12. Designation: Manager
13. Affiliation: Axpress Logistics India Pvt.Ltd
14. Qualification: MBA
15. Total Experience: 4 Years
16. Communication Address: Harpur Post ,Darbara , Harpur, Bijnor, Uttar Pradesh 246725
17. Contact No.: +91 7895513407
18. E-mail ID: chauhan7200@gmail.com
 PART – B: Guide Acceptance

l, Dr./Mr./Mrs. Abhinay Chauhan with working as hereby confirm my willingness to guide

Mr./ Ms. Reg No. 2114100672 for the topic (IMPACT OF SATISFACTION AND RETENTION
OF EMPLOYEES WITH RESPECT TO FORTIS HEALTHCARE LTD) during the period
(Dec/2022) to (Jan /2023).

Place: Pune
Date: 29/12/2022 (Signature of the Guide)
(Note: A Guide needs to get registered with the University if he/ she is guiding a MUJDOE project
for the first time. Guide Registration form can be downloaded from the LMS portal)

DECLARATION
I hereby declare that this project synopsis is an original work carried by me and has not been/will
not be submitted to any other University for fulfilment of any course of study.

Place: Pune
Date: 29/12/2022

(*Filled in application forms to be signed by both student and the Guide. Forms must be scanned
in either .pdf/.doc format and submitted through the LMS student’s Login. For uploading, please
refer section 2.1.5 of this document)

(Signature of the Student)

ANNEXURE II
PROJECT GUIDE REGISTRATION FORM
(To be submitted to the Project Steering Committee)
1. Name: Abhinay Chauhan

2. Date of Birth: 03/11/93

3. Present Employer: Axpress Logistic India
Affix Your Latest Photo
4. Designation: Manager
5. Contact Details: +917895513407

i) i) Residential Address: Harpur Post,Darbara,Harpur,Bijnor, Uttar Pradesh-246725

ii) Office Address: Plot No.404 Electronic City Udyog Vihar Phase IV Sector 18 Gurugram
,Haryana 122015
iii) All communications to be sent to: Official address
iv) Contact No.: 7895513407
v) E-mail id: chauhan7200@gmail.com
10. Education Qualification (start with highest qualification): (Please attach photocopies of degree
certificates)

S. No. Name of Specialization Year of Institution/University Class

the Degree Passing Obtained

1 MBA Human 2015 Dr A.P.J Abdul kalam 1st class

Resource Techncal Unversity
Utterpradesh

11. Area of Specialization/Interest: Human Resources

12. Total yrs. of Experience: (Please attach photocopies of Experience letters)

S.No. Name of the Designation From To

organization
1 Axpress Manager 2015 2019
Logistics India
Pvt. Ltd
I hereby declare that the information provided by me is true. I agree with the rules and regulations
given by the University.

Signature (Proposed Guide)

(FOR OFFICE USE)

Following details have been verified

Yes No
Sl. No
1 Qualification
2 Experience
3 PAN Card (in case of Domestic Guide)
4 Passport (in case of Foreign Guide)
5 Approved for Department / Specialization

Signature Signature
(Faculty in-charge) (Project Steering Committee)
(Note: Filled in Registration forms must be scanned in either .pdf / .doc format and submitted
along with credentials (Scanned copy of Degree Certificates, PAN Card (for Domestic Guide),
Passport (for Foreign Guide) and Experience Certificates of the proposed guide) on LMS portal-
link).