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Journal entries
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Date
and Message Added by
time

1 Aug Hi Zahra David

2023 at
12:54pm Recently we offered you
optional work coach support.
You did not accept the offer so
we will ask you again in a year.
This will not affect your
Universal Credit.

You can request extra support

at any time by sending a
message in your journal.
Show less

1 Aug Hi Zahra. Jennifer

2023 at We spoke today; I've asked that
12:01pm your Case Manager, Peter, or
one of their colleagues looks at
your case and responds to the
questions you raised. They will
respond by 30 August, before 6
pm. This will usually be via your
Journal, but if a complex
explanation is required they may
contact you on your provided
telephone number.
Kind Regards,
Jennifer
Show less

1 Aug Report your earnings from An agent

2023 at employers completed for Zahra
11:55am Goudarzi

1 Aug Report your earnings from An agent

2023 at employers
11:55am

1 Aug Important. Peter

2023 at
9:11am You need to complete the Blackpool
following Service
Centre
‘Report your earnings from
employers’

Go to your to-do list as soon as

possible as we cannot pay you
Universal Credit unless Show
youmore
complete this to-do.
31 Jul Work Search Review booked. An agent
2023 at If you doImani
Shahin not report
Shoorehyour
Del has
4:45pm earnings,
an by 01/09/23
appointment we will
at Liverpool
close this claim.
Innovation Park Jobcentre Plus
on Wednesday 23 August 2023
If you
at have any questions
3:45pm.
regarding this message, please
31 Jul contact
Attended: us. An agent
2023 at Shahin Imani Shooreh Del's
4:08pm If you Search
Work no longer wish claim
Review
Universal
Monday 31Credit please
July 2023 atleave a
4:10pm
message in your journal.
in a jobcentre

31 Jul Education - Information & KAREN

2023 at Upskilling support session
12:23pm Wednesday 2nd August
1.30pm - 2.30pm over
Microsoft Teams
This information & upskilling
session over Microsoft teams
will cover the following: the
different job sectors within the
sector, what you need to
include on your CV, what Show a good
more
Education Sector CV looks like,
28 Jul what a good- Information
Education cover letter looks
& Adrian
2023 at like, tips of support
Upskilling CV & Cover Letters,
session
2:47pm Qualifications
Wednesday 2ndyouAugust
need and can
gain within
1.30pm the sector
- 2.30pm over& what
progression
Microsoft is available.
Teams
Please
This contact your
information work coach
& upskilling
to book over
session you onto this session
Microsoft teams
and cover
will a link the
to dial into thethe
following: virtual
session over
different Microsoft
job sectors Teams
within the
will be sent
sector, whattoyou youneed
on Tuesday
to
1st August
include on your CV, what Show a good
more
Education Sector CV looks like,
27 Jul what
Careers a good
intocover letter looks
Education Adrian
2023 at like, tips of10th
Thursday CV &August
Cover Letters,
2023 at
11:20am Qualifications you
Innovation Park Jobcentreneed and can
gain within the sector & what
progression
covering theisfollowing
availablejobs on
Only reply
the day: if interested
Admin, Cleaners,
please contact your
Dinner Monitors, Teaching work coach
to book youTeachers,
Assistants, onto this session
SEN
and a link to dial into
Teachers, Support Teachers, the virtual
session over Microsoft
Tutors, After School Club Teams
will be sent
Monitors to you
& care onShow
takers Tuesdaymore
1st August
19 Jul Please ask
CAREER yourEDUCATION
INTO work coach to Adrian
2023 at book you
EVENT ATonto this event PARK
INNOVATION
10:59am THURSDAY 10th AUGUST
2023

If you are interested in working

in the Education sector, we are
holding a jobsfair on Thursday
10th August, in Innovation Park
Jobcentre
Show more
Covering the following job roles:
14 Jul Cleaners,
Work Search Admin, Dinner
Review booked. An agent
2023 at Monitors, After School
Shahin Imani Shooreh Del Club
has
4:19pm Monitors, Teachers, Teaching
an appointment at Liverpool
Assistants, Tutors,
Innovation Park Care Takers
Jobcentre Plus
on Monday 31 July 2023 at
This is a great opportunity to
4:10pm.
speak to employers who have
14 Jul vacancies
Attended: in the education An agent
2023 at sector.
Shahin Imani Shooreh Del's
4:11pm Work Search Review
If you are
Friday interested,
14 July 2023 atplease
3:50pmlet
you work coach know and they
in a jobcentre
will book you on.
12 Jul Current SWAPS Susan
This is a block message. If
2023 at
you’re
SWAPSnot areinterested, please
8:26am pre-employment
ignore
trainingitcourses
– there is no need to
with
reply!
guaranteed job interviews
attached to them. No previous
experience is usually required
and they can be a really quick
way of getting into work. I am
listing below some of the
SWAPS that are currently Show more
available to you - if you would
11 Jul like further details of any of
Hi Zahra David
2023 at them, just send me a journal
10:43am message
Would you and I'llsupport
like get backtotoearn
you
(places
more oron the SWAPS
progress are
in work?
limited, so if you are interested,
let
Weme canknow
help asap):
you:

- with
Warehouse
things thatOperative
stop you
-working
Maritime Crew Member
or earning more, like
(Seascope)
childcare, housing or disability
- Security Officer (includes SIA
Show more
badge)
- find training to improve your
8 Jul -Where
Window
earnings youorand
live Door
change Fabricators
jobs
and what it costs Shahin
2023 at -- updated
Railtrackdetails
Operative Imani
1:22pm - change career Shooreh
Please note that if you are Del
currently on the
This support Restart or
is optional. Work
It will
& Health programmes, whatyou
not affect your Universal may
Credit.
8 Jul Where you live and it costs Shahin
not be eligible.
2023 at - changed Imani
1:22pm To find out more, reply to this Shooreh
Dominic
message in your journal with Del
details of when you are
available. OurReview
specialist work
6 Jul Work Search booked. An agent
coach
Shahinwill arrange a phone
2023 at Imani Shooreh Del has
appointment to answer your
11:03am an appointment at Liverpool
questions.
Innovation Park Jobcentre Plus
on Friday 14 July 2023 at
3:50pm.

6 Jul Attended: An agent

2023 at Shahin Imani Shooreh Del's
11:02am Work Search Review
Thursday 6 July 2023 at
10:55am in a jobcentre

3 Jul Report your earnings from Zahra

2023 at employers completed for Zahra Goudarzi
2:48pm Goudarzi

3 Jul Report your earnings from Zahra

2023 at employers Goudarzi
2:48pm

23 Jun Please note. I am unavailable to DOMINIC

2023 at reply to Journal Messages until
4:48pm Wednesday 5th July, if you need
to speak to a Universal Credit
Adviser Please contact 0800
328 5644, from the phone
number associated with your
account. Regards.

14 Jun *Education Jobs Fair Jessica

2023 at Wednesday 21st June 2023 at
3:15pm Vauxhall Neighbourhood Liverpool
Council, Silvester Street, Innovation
Liverpool,L5 8YD* Park
Jobcentre
This will cover the following job Plus
positions within the education
sector: Admin, Receptionist,
Teaching Assistant, Teachers,
Cleaners, Cooks, DinnerShow more
Monitors, After School Club
13 Jun Monitors,
Work SearchCare Takers,
Review Tutors
booked. An agent
2023 at etc
Shahin Imani Shooreh Del has
11:28am an appointment at Liverpool
Please ask Park
Innovation yourJobcentre
work coach to
Plus
book you onto
on Thursday one2023
6 July of theattime
slots available
10:55am.

13 Jun This message is being sent to all

Attended: An agent
2023 at Universal
Shahin ImaniCredit customers
Shooreh Del's as
11:28am part
WorkofSearch
our offer of support. If
Review
you are not
Tuesday interested
13 June 2023 there
at is
no need to
10:55am inrespond and there
a jobcentre
will be no affect to your
Universal Credit
12 Jun Hi Stephen
2023 at Are you struggling with your
2:54pm physical / mental health or have Liverpool
any Neurodiverse conditions? Innovation
Are you unsure about your next Park
steps? Jobcentre
Why not attend our voluntary Plus
Health Hub on 28th June at our
Duke Street jobcentre where a
specialist Disability
Employment Adviser Show and localmore
health organisations can
12 Jun discuss
SWAPS any additional health or
are pre-employment Susan
2023 at employment
training courses support
with you may
2:43pm not
guaranteed be awarejob of.interviews
If you would
like
attached to findtoout
them.more; Noplease
previousadd
a note via your
experience journal,
is usually and
required
someone
and they can willbecontact
a really you.
quick
way of getting into work. I am
This
listing is below
a masssome message of the
received by everyone
SWAPS that are currently – if it is
not
available suitable for-you,
to you if youplease
would
ignore – Thanks
like further details of Show any ofmore
them, just send me a journal
1 Jun message
Report andearnings
your I'll get back
fromto you Zahra
2023 at (places on the
employers SWAPSfor
completed areZahra Goudarzi
11:22pm limited, so if you are interested,
Goudarzi
let me know asap):
1 Jun Report your earnings from Zahra
2023 at -employers
Retrofit (Insulation) Fitter Goudarzi
11:22pm - Housekeeping (Museums of
Liverpool)
1 Jun -Important.
Maritime Crew Member
(Seascope) Peter
2023 at
8:47am -You HGVneedClass 1
to complete the
-following
Retail (Marks & Spencer) - Blackpool
available to 16-30 year olds only Service
-‘Report
Call Centre (Acorn Insurance) Centre
your earnings from
-employers’
Scaffolding (Richmond
Bright)
-GoCare Assistant
to your to-do (various
list as soon as
employers)
possible as we cannot pay you
-Universal
Prison Custody Officer
Credit unless Show (HMP
you more
Altcourse)
complete this to-do.
26 May Please read the attached letter Peter
Dominic
If
2023 at regardingnot
you do an report your This
overpayment.
2:17pm earnings, by 01/07/23
has occurred we will
due to earnings Blackpool
close
being this claim.late and not
reported Service
taken into account when Centre
If you have any
calculating yourquestions
award.
regarding
Peter this message, please
contact
Read theus.attached file. If the
letter asks you to call us, please
If
tryyou no longer wish claim
using your journal instead.
Universal Credit please leave a
UCD367_Zahra_Goudarzi.pdf
message in your journal.

23 May Attended: An agent

2023 at Shahin Imani Shooreh Del's
11:35am Work Search Review
Tuesday 23 May 2023 at
11:30am in a jobcentre

4 May Attended: An agent

2023 at Shahin Imani Shooreh Del's
11:05am Work Search Review
Thursday 4 May 2023 at
11:00am in a jobcentre

2 May Report your earnings from Zahra

2023 at employers completed for Zahra Goudarzi
9:57am Goudarzi

2 May Report your earnings from Zahra

2023 at employers Goudarzi
9:57am

27 Apr Report your earnings from Zahra

2023 at employers completed for Zahra Goudarzi
10:10pm Goudarzi

27 Apr Report your earnings from Zahra

2023 at employers Goudarzi
10:10pm

26 Apr Kick-Start your career with Elizabeth

2023 at Eurovision and Beyond at the
11:51am Liner Hotel

G4S recruitment teams will be

attending the ‘The Eurovision
and Beyond’ jobs fair on
Thursday 27th April at The Liner
Hotel, Lord Nelson Street,
Liverpool L3 5QB, recruiting
150 Security & Stewarding
Show roles
more
across Merseyside.
24 Apr Hi Zahra Louise
2023 at Also attending will be
3:54pm recruitment teams from:
Please read attached letter
regarding an overpayment.
•Your
The Royal Navyhave
statements whobeen
have
over 50 different roles available
updated.

•Regards
Randstad Education
recruiting Teaching Assistants
Universal Credit
across
Read theMerseyside
attached file. If the
letter asks you to call us, please
•tryNGE
usingConsulting with
your journal roles
instead.
across the Construction sector
UCD367_zahra_goudarzi.pdf
including Apprentices

• Footlocker hiring in-store

24 Apr Important.
Sales Associates based in Louise
2023 at You need to urgently complete
Liverpool
3:48pm the following
‘Report
• Liverpool yourUniversity
income and who
expenses’
have over 100 vacancies
Go to yourtechnicians,
including to-do list asoffice soon as
possible as we cannot
administrators, caters pay & you
Universal
cleaners as Credit
well as unless you
graduate
complete
positions. this to-do.
If you do not report your income
and expenses,
The event runs one fromcalendar
Showto
10am more
month
1pm with fromover 24/04/2023,
30 employers wein
22 Apr will close your
Kick-Start
attendance your claim.
looking career with
to fill Elizabeth
2023 at Help on
Eurovision how
hundreds ofand to
local report
Beyond your
vacancies at the
in
2:19pm earnings
Liner
sectors Hotel and expenses
including Production, from
self-employment
Hospitality, Administration, is available on
Gov.uk.
The Home
Cleaning & Office
more!! have
(https://www.gov.uk/governme
launched a large recruitment for
nt/publications/universal-
Administrative
This is an amazing Officers and
opportunity
credit-and-self-employment-
Executive
to Officers in the heart
meet employers
quick-guide/how-to-report-your-
for roles based
of Liverpool in Liverpool.
& Kick-Start your
earnings-from-self-
career with Eurovision.
employment)
Full & part-time permanent Show more
positions
Places areare available
limited within
so please
21 Apr If you
Asylum have
reply to &
EUROVISION this any
Human questions
message Rights
& BEYOND ASAPJOBS to Luke
2023 at regarding
Operations.
FAIR
secure Thursdaythis
your slot27th message,
at the Aprilplease
event.2023
2:39pm leave a message
10am-1 pm at the Liner Hotel, in your journal.
If you no
Home
Liverpool
Kick-Start longer
OfficeCity
your wish claim
recruitment
Centre
career withteams
Universal
will Credit
be attending
Eurovision and Beyond!!please
the ‘The leave a
message
Eurovision
Over in and
yourBeyond’
25 employers journal.
will bejobs
fair
Thison
there. Thursday
message 27th April
is being sent at to all
The Liner Hotel,
Universal Credit Lord Nelsonas
customers
Street,
including:
part of ourLiverpool
offer ofL3support.5QB. If
Randstad
you are notEducation
interested there is
The event
Liverpool
no need runs
toJohn
respond fromand
Moore's 10am
Show to
more
there
1pm with
University
will be nooveraffect 25toemployers
your in
21 Apr attendance
Universally
Universal
EurovisionCredit.andlooking
SpeakingBeyond to fill
JOBS Adrian
2023 at hundreds
Hilton Hotelsof local
FAIR – Thursday 27TH APRIL in vacancies
11:04am sectors
Merseyside
2023 11am-1 including
Police
pm
Construction,
Royal Navy
There is a jobs fair Production,
being held at
Administration
Energy Projects
The Liner Hotel on the 27th &
Plusmore!!
Home Officewill be a number of
April. There
This is an amazing
Safestyle
employers UK
attending opportunity
such as:-
to meet
Challenge-TRG
Employers employers in the heart
of Liverpool
British
Randstad Army & Kick-Start your
Education
career
Showforce
Education with Eurovision.
Hays
LJMUTravel Education Show more
Springboard
Universally Speaking Creative
21 Apr Hilton Hospitality
Accept your commitments Shahin
2023 at Supply Well
Merseysidefor
completed Over
Police
Shahin500 Imani
positions Imani
3:15am across a variety
Administration
Shooreh Del of sectors are Shooreh
available!
Royal Navy Public Sector Del
Energy Projects Plus Energy &
20 Apr This is an amazing opportunity
Utilities
Attended: An agent
2023 at to
Homemeet
Shahin employers
Office
Imani in Del's
the heart
Administration
Shooreh
11:12am of Liverpool.
Safestyle
Commitments UK To book your
Construction
review
place,
Thursday please
Challenge-TRG 20 April reply to this
Warehouse
2023 at &
journal
Production message
11:15am in a jobcentre
Home Office Administration
18 Apr British
AcceptArmy Public Sector
your commitments Zahra
2023 at Showforce
completed Construction
for Zahra Goudarzi Goudarzi
3:05pm Hays Travel Retail
Springboard Hospitality
SupplyWell Education
18 Apr IMPORTANT Lynsey
If you would like to attend,
2023 at please
please action your to do list and
send me a journal
8:42am accept commitments Liverpool
message asap so I can book you
immediately - this is overdue Innovation
a slot.
and failure to do so will result in Park
your claim closing. Jobcentre
Plus

13 Apr Appointment cancelled: An agent

2023 at Shahin Imani Shooreh Del's
2:37pm Work Search Review jobcentre
appointment on Monday 17 April
2023 at 11:40am has been
cancelled.

12 Apr Hello Fabia

2023 at The current government
6:13pm earnings threshold has
increased to
£617 – single person or £988 –
per couple.
Your current earnings are below
this level. The national minimum
wage has just been increased. If
your hourly wage has increased,
can you please re-declare
Showyour
more
employment status with your
6 Apr new wage, this may mean you
Attended: An agent
2023 at no longer
Zahra have to Work
Goudarzi's attend the
Search
11:51am Jobcentre for support.
Review
Thanks 6 April 2023 at
Thursday
12:10pm in a jobcentre

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