This document discusses strategies to avoid communication breakdown. It identifies barriers like emotional barriers, use of jargon, lack of confidence, and noisy environments that can cause miscommunication. The document recommends strategies like being an engaged listener, using positive self-talk, tailoring language used, being open-minded, and paying attention to non-verbal signals. It also covers dimensions of communication like verbal, nonverbal, oral, written, formal, informal, intentional, and unintentional dimensions.
This document discusses strategies to avoid communication breakdown. It identifies barriers like emotional barriers, use of jargon, lack of confidence, and noisy environments that can cause miscommunication. The document recommends strategies like being an engaged listener, using positive self-talk, tailoring language used, being open-minded, and paying attention to non-verbal signals. It also covers dimensions of communication like verbal, nonverbal, oral, written, formal, informal, intentional, and unintentional dimensions.
This document discusses strategies to avoid communication breakdown. It identifies barriers like emotional barriers, use of jargon, lack of confidence, and noisy environments that can cause miscommunication. The document recommends strategies like being an engaged listener, using positive self-talk, tailoring language used, being open-minded, and paying attention to non-verbal signals. It also covers dimensions of communication like verbal, nonverbal, oral, written, formal, informal, intentional, and unintentional dimensions.
This document discusses strategies to avoid communication breakdown. It identifies barriers like emotional barriers, use of jargon, lack of confidence, and noisy environments that can cause miscommunication. The document recommends strategies like being an engaged listener, using positive self-talk, tailoring language used, being open-minded, and paying attention to non-verbal signals. It also covers dimensions of communication like verbal, nonverbal, oral, written, formal, informal, intentional, and unintentional dimensions.
STRATEGIES TO AVOID DIMENSIONS OF COMMUNICATION: unlocking
COMMUNICATION BREAKDOWN of difficulty Message is not clearly understood by the reciever(communication breakdown) MISCOMMUNICATION: Failure to communicate clearly BARRIERS THAT MAY CAUSE COMMUNICATION VERBAL DIMENSION: use of language BREAKDOWN: NONVERBAL DIMENSION: Gestures and bodily movement EMOTIONAL BARRIERS: bad day or you feel ORAL DIMENSION: Spoken frustrated. WRITTEN “ : transcription USE OF JARGONS: (PROFESSIONAL TERMS) FORMAL DIMENSION: Meticulous scientist discussing a weather phenomenon to observation of appropriateness a clueless neighbor INFORMAL “: more casual approach LACK OF CONFIDENCE: hesitant because you INTENTIONAL DIMENSION: on purpose are shy UNINTENTIONAL: not intended NOISY ENVIRONMENT: a song was played loudly Demonstrates sensitivity to the socio-cultural dimension of comm. situation: STRATEGIES TO AVOID COMM. BREAKDOWN 1. BECOME AN ENGAGED LISTENER: also CULTURE AND COMMUNICATION understand the emotions of the speaker -CULTURE: System of knowledge 2. APPLY POSITIVE SELF TALK AND -INTERCULTURAL COMM.: Diff. cultures/ PERCEPTION: Positivity/ goodvibes dynamics of culture and comm. 3. USE APPROPRIATE LANGUAGE: tailor the GENDEER AND AGE 4. E words you will use SOCIAL STATUS AND RELIGION 5. BE OPEN: suspend your own judgement 6. PAY ATTENTION TO NON VERBAL SIGNALS FUNCTION:Particular purpose
TYPES OF NON VERBAL COMMUNICATION REGULATION/CONTROL: control one’s
behhavior PROXEMICS- DISTANCE SOCIAL INTERACTION: Develop bonds, 1. INTIMATE DISTANCE: Love ones intimacy, relations 2. PERSONAL DISTANCE: Friends MOTIVATION: encourage people 3. SOCIAL DISTANCE: Acquitances INFORMATION: Convey info./intended or 4. PUBLIC DISTANCE: stranger natural action KINESICS: BODY MOVEMENT EMOTIONAL EXPRESSION: Appeals to the - Gestures, eye contact, and facial expressions heart CHRONEMICS: ROLE OF TIME PARALANGUAGE: TONE,SPEED, AND VOLUME -sighs and gasps HAPTICS: TOUCH TO CONVEY MEANING -OFTEN DEPENDENT ON CULTURE