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2022 Guide - Marriott Gaylord Opryland - SPECIAL EVENTS-RUNNER GENERAL - WINTER
2022 Guide - Marriott Gaylord Opryland - SPECIAL EVENTS-RUNNER GENERAL - WINTER
EMPLOYMENT
• Employer name, address and contact information
• Job description and duties
• Wages and Compensation
• Work Hours
• Duration of program and general employment information
including conditions and terms
HOUSING
• Information and Conditions of Housing Arrangement
• Costs
• Check-In and Check-Out Procedures
TRANSPORTATION
• Information and Conditions of Transportation
• Costs
ACKNOWLEDGEMENT FORM
Note: Please understand that this guide represents the good faith information at
the time of production. Things do change from time to time. GEC will make every
effort to update you with any changes that might take place between your
acceptance of this guide and your arrival for your program. While we never
anticipate any changes to pre-arranged housing, please know 2 | Pwe
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communicate with you in the event there are any changes to this guide.
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GEC PROGRAM FEE DISCLOSURE
PROGRAM COSTS
Please see your Program Fee Disclosure Form for GEC and Agency Fees, including Cancellation and Denial Fees.
$239.33 per Housing cost per week (based on 2 occupants) paid weekly to the
week front desk using a Credit Card. Host Organization is also providing
up to 3 meals per day during open STAR café hours. See housing
section for other occupancy information.
Varies Job site is approximately 0.5 miles from housing location and
transportation is not included. Various methods of transportation
are included in Guide and cost varies per person.
While the work component of your program will provide some funds throughout your program, your wages earned in the
U.S. may not cover all of your living expenses or the costs associated with expenses to come to the U.S. Use the budget
section in your Participant Handbook to ensure you have enough funds.
Host Organization: Marriott Gaylord Opryland Resort – Special Events Attendant / Runner General
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TWO
TRAVEL ARRANGEMENTS TO THE U.S.
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THREE
EMPLOYMENT
EMPLOYER NAME, ADDRESS AND CONTACT INFORMATION:
http://www.marriott.com/hotels/travel/bnago-gaylord-opryland/
SPECIAL EVENTS ATTENDANT Our jobs aren’t just about moving items from one
place to another. Instead, we want to build an
Provide customer service in the areas of operations experience that is memorable and unique – and
for various exhibits and shows. Operate each position contributes to making that possible
attraction/event by assisting guests to safely enjoy for our guests. At our hotels, Runners work across
their experience. Sell tickets to attraction/event by departments to ensure that guests and associates
providing accurate information in a suggestive have what they need at the point in time when they
selling manner. Sell retail merchandise utilizing need it. Whether delivering items directly to guests
suggestive selling methods and maintaining displays in their room or providing support to housekeeping,
as needed. Operate cash register and POS system to assisting with assuring the cleanliness of the hotel,
sell tickets or merchandise. Responsible for cash engineering, banquets, restaurants, the front office,
bank and deposits following established cash or other areas that need assistance, our Runners
control procedures. Answer guest inquiries via move about their space to get the job done. They
phone, personally or electronically in a prompt, are critical to ensure smooth operations throughout
courteous manner. Direct guests to proper location the entire hotel.
with clear instructions.
No matter what position you are in, there are a few
Follow all company policies and procedures; report things that are critical to success – ensuring a safe
accidents, injuries, and unsafe work conditions to workplace, following company policies and
manager; verify uniform and personal appearance procedures, maintaining confidentiality, upholding
are clean and professional; maintain confidentiality quality standards, and ensuring your uniform,
of proprietary information; protect company assets. personal appearance, and communications are
Welcome and acknowledge all guests according to professional. Runners will be on their feet and
company standards; anticipate and address guests’ moving around (stand, sit, or walk for an extended
service needs; thank guests with genuine time; move through narrow, confined, or elevated
appreciation. Speak with others using clear and spaces as well as up and down stairs and/or service
professional language; answer telephones using ramps), ensure they have what they need to do their
appropriate etiquette. Develop and maintain work (read and visually verify information in a
positive working relationships with others; support variety of formats, including small print; visually
team to reach common goals. Comply with quality inspect tools, equipment, or machines), and taking
assurance expectations and standards. Identify and a hands-on approach to work (move, lift, carry,
recommend new ideas, technologies, or processes push, pull, and place objects weighing less than or
to increase organizational efficiency, productivity, equal to 55 pounds without assistance; reach
quality, safety, and/or cost-savings. Stand, sit, or overhead and below the knees, including bending,
walk for an extended period of time or for an entire twisting, pulling, and stooping). Doing all of these
work shift. Move, lift, carry, push, pull, and place things well, and other reasonable job duties as
objects weighing less than or equal to 25 pounds requested, is critical for Runners – to get it right for
without assistance. Perform other reasonable job our guests and our business each and every time.
duties as requested.
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Wages and Compensation:
Dress Code: YES, Please refer to the attached
Pay Rate: “Dress for Success Standards”.
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FOUR
HOUSING
Your Host Organization assists with your housing arrangement.
Website: https://www.marriott.com/hotels/travel/bnagi-the-inn-at-opryland-a-gaylord-hotel/
Is this housing required for the job placement? GEC HOUSING COSTS:
requires this housing for your placement.
RENT: Your reservation is for the duration of
Is there a penalty if you move out early? No Program. ALL U.S. properties require that you “pay
to stay.” In other words, if you pay by the week,
Type of Housing: Hotel you will pay rent for that week AT THE BEGINNING
OF THAT WEEK.
Number of occupants per Housing Unit: 2
Occupancy: 2 $34.19 nightly per person
Number of bedrooms: 1 TOTAL $239.33 weekly per person
Furnishings and items supplied by GEC participants: Hotels and apartments have specific occupancy
Personal Toiletries (toothpaste, soap, deodorant rules and regulations that are illegal for them to
etc.), cleaning supplies & consumables. break. If you break these rules, your hotel and/or
apartment complex can ask you to leave. GEC must
A NOTE ABOUT PRE-ARRANGED HOUSING: pre-approve any housing including moving to
Your Host Organization wants you to have a safe and another unit/room number BEFORE you move. Your
affordable housing experience. The best way you GEC account must reflect a complete and accurate
can prepare yourself for your housing is to read all housing address including room/unit number at all
times.
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ARRIVAL HOUSING COSTS: GEC’s email address: gec@gecexchanges.com
Your arrival Housing Costs are due UPON your Before your arrival, you will receive a pre-arrival
arrival and paid in CASH to the Front Desk before email from GEC. In the email, you will receive
checking into your housing. further check-in and arrival details including your
official check-in date. Please follow all of the
ARRIVAL AMOUNT = (First 2 Weeks) instructions and wait to book flights until you have
$478.66 ($34.19 x 14 days) an approval from GEC.
*Based on 2-person occupancy.
If you arrive before your official GEC check-in date,
To whom do you give your arrival housing payment, you will be responsible to find your own
and when is it due? Due upon arrival, and paid accommodation until you can check-in. If you
directly to housing. arrive after your GEC check-in date your pre- arrival
housing costs will be charged from this date to hold
Method of arrival payment if not paid directly to your place at the housing.
home country agent: Paid in CASH
CHECKOUT PROCEDURE:
WHEN TO ARRIVE AT YOUR HOUSING? WHEN TO
CHECKOUT OF YOUR HOUSING? You are required to You are required to checkout by your program end
pay rent for the duration of your program. If you date. You need to let GEC know your finalized
choose to leave your program early, you are still departure date at least seven days before you
responsible to pay rent until your program end date. intend to leave the housing. Before you checkout,
You will also forfeit your refundable security you must remove ALL personal items and trash from
deposit, if applicable. GEC reserves the right to the room. Make sure you leave the room in
terminate you from your program if you do not pay excellent condition. This will give you a better
rent for your housing. chance of receiving back your security deposit.
Before you leave be sure to contact GEC and inform
CHECK-IN PROCEDURE: them of your departure.
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FIVE
TRANSPORTATION
Do not hitch-hike.
Please note: GEC does not approve of participants
riding bikes as a method of transportation in the U.S. Do not accept offers to ride with
Most areas in the U.S. do not provide designated or strangers.
safe bike lanes. Drivers in the U.S. may not be used
to bikes on the road which may be different from Always verbally ID your Uber/Lyft
your home country. Should you decide to ride a bike driver, check the license plate, and
anyways, review the Safe Transportation video in make sure it matches your Uber/Lyft
your GEC account dashboard. GEC requires all record. Also make sure the driver IDs
participants in the U.S. who decide to ride a bike the passengers correctly, as well,
anyway, to wear a helmet and reflective gear at all during the exchange.
times regardless if the law requires it in your state.
Failure to adhere to this GEC requirement can result Transportation options in the area for other trips
in the termination of your GEC program. The bike are as follows:
should be in good condition and you are responsible
for knowing the local bike laws in your area and LOCAL TAXI & SHUTTLE SERVICES:
following them. If you need assistance with where
to buy reflective gear or a helmet before you ride a
bike, contact GEC at any time.
www.uber.com
American Music City Taxi
729 Calhoun Ave Fare Estimate per Uber website calculator on
Nashville, TN 37210 4/20/22:
615-865-4100
UberX $ 7.84
https://www.musiccitycab.com/ UberXL $ 9.80
www.lyft.com
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PUBLIC TRANSPORTATION:
Take a fare based public bus transit near your housing. (Most bus routes have their last pickup of the day
between 6 p.m. - 11 p.m. You will need to review the specific route schedule on WeGo Public Transit’s website
to find out the last pickup times of the day for your specific route.)
www.wegotransit.com
Adult
Local & Express Service $ 2.00
All-Day Pass $ 4.00
7-Day Pass $ 20.00
20-Ride Local & Express $ 40.00
31-Day Pass $ 65.00
AccessRide
Single Ride $ 3.70
Purchase tickets online: https://www.nashvillemta.org/Nashville-MTA-Choose-Ticket-Type.asp
Please note: The fare box accepts $1, $2, $5, $10 and $20 bills as well as U.S. coins, including $1 coins. If you
insert more than the price of the fare, the fare box will issue a change card with your balance. Bus operators do
not give change. For more information, please call Customer Care.
You can use the Trip Planner to enter your starting location and desired location to get information on what bus
stop to board the bus and how long your route will take.
http://ride.nashvillemta.org/
This feature allows you to plan your bus route by entering the date and time that you would like to arrive at
your destination or begin your trip. The trip planner will provide three options with the travel time and number
of transfers.
Simply put your starting location in the start field and your arrival destination in the end field. Add your
destination or arrival time and click Get Directions. If you do not receive directions, you may need to list
Nashville, TN within the option fields to narrow the search.
Google Maps also provides walking directions to assist you in reaching your destination once you get off a bus
and has street views to help you find the closest transit stop and become familiar with your destination before
you get there.
https://www.nashvillemta.org/maps/route6.pdf
https://www.nashvillemta.org/maps/route34.pdf
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SIX
LOCAL COMMUNITY RESOURCES:
LOCAL AREA INFORMATION
Healthcare Providers:
(IMG Network Providers as of 2/15/22)
POLICE DEPARTMENT
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Nashville Area Chamber of Commerce
500 11th Ave. N. Ste. 200
Nashville, TN 37203
615-743-3000
PHONE: 1-866-964-6302
www.ssa.gov
Nashville Convention & Visitors Corp NOTE: due to recent pandemic, hours may differ
150 4th Avenue North Suite G-250 from what is listed – please check with the social
Nashville, TN 37219 security office to confirm hours of operation.
1-800-657-6910
HOURS:
http://www.visitmusiccity.com/
MONDAY 9:00 AM – 4:00 PM
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LOCAL PHARMACIES: LOCAL GROCERY STORES:
www.kroger.com www.kroger.com
www.cvs.com www.publix.com
www.walgreens.com www.dollargeneral.com
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LOCAL RESTAURANTS (Economical): LOCAL RESTAURANTS (Moderately Priced):
www.pandaexpress.com https://modules.marriott.com/hotel-
restaurants/bnagi-the-inn-at-opryland-a-gaylord-
hotel/opry-backstage-grill/5472435/home-page
McDonald’s
201 Rudy Cir
Nashville, TN 37214 Caney Fork River Valley Grille
615-391-3246 2400 Music Valley Dr
Nashville, TN 37214
www.mcdonalds.com 615-724-1200
www.caneyforkrestaurant.com
Subway
526 Opry Mills Dr
Nashville, TN 37214 Cracker Barrel Old Country Store
615-823-3189 2406 Music Valley Dr
Nashville, TN 37214
www.subway.com 615-883-5440
www.crackerbarrel.com
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LOCAL BANKS LOCAL CHURCHES:
Bank of America
2720 Lebanon Rd
Nashville, TN 37214
615-291-2860
Donelson Presbyterian Church
www.bankofamerica.com 2305 Lebanon Rd
Nashville, TN 37214
Monday – Friday 9:00 am – 4:00 pm 615-883-3248
Saturday 9:00 am – 1:00 pm
Sunday Closed www.donelsonpres.org
Regions Bank
2409 Lebanon Rd
Nashville, TN 37214
615-365-5900
Pennington United Methodist Church
www.regions.com 2745 Pennington Bend Rd
Nashville, TN 37214
Monday - Thursday 9:00 am - 4:00 pm 615-883-3074
Friday 9:00 am - 5:00 pm
Saturday 9:00 am – 12:00 pm www.pennumc.org
Sunday Closed
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MAIL/SHIPPING Nearby:
SHOPPING:
www.usps.com
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Dollar General Store #6680
2403 Lebanon Pk
Nashville, TN 37214 Shoppes on Fatherland
615-866-2905 1006 Fatherland St
Nashville, TN 37206
www.dollargeneral.com 615-227-8646. ext. 101
https://www.fatherlanddistrict.com/
https://www.hipzipper.com/
https://www.walmart.com/store/710-hermitage-tn www.target.com
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CULTURAL ACTIVITIES AND INFORMATION
Nashville, known as Music City USA or Athens of the South. The city has architectural attractions like The
Parthenon, a full-scale replica of the Greek temple and the only one in the world. The city has a long tradition
of influencing the development of country music in America and this is seen in sites such as Music Row, the
Ryman Auditorium, the Country Music Hall of Fame and Museum, and others. The city is home to Belle Meade
Plantation, which is known as the cradle of the American Thoroughbred racehorse. The home of Andrew
Jackson, the seventh President of the United States, is located in Nashville. Today, Nashville is still the center of
country music and its growing economy attracts tourists, travelers, and business executives.
Any night of the week, the Nashville music scene is alive and happening. Other types of performances are
common as well. The Tennessee Performing Arts Center presents Broadway shows. The theatre presents
independent, foreign, and classic films, two theatre troupes, and cultural events. The Country Music Hall of
Fame and Museum in downtown Nashville honors the cultural significance of country music.
Sports are big in Nashville too, and it hosts professional sports teams - the NHL Nashville Predators (Hockey)
and the NFL Tennessee Titans (Football).
WEATHER:
Nashville is blessed with four distinct but mild seasons and an abundance
of warmth and sunshine.
Spring is a delightful time in Middle Tennessee as the rolling hills are a lush,
vibrant green. Because of the mild climate found here, many plants are
well suited for the area including tulips, azaleas, irises, magnolias and
dogwoods. Days are warm while evenings can be chilly.
Summer is ablaze with many concert festivals in Music City. Several nights during the week have live outdoor
concerts scattered around town. Midday can be very warm, as the humidity tends to be higher in the summer
months. Light clothing and sunscreen is recommended for the full season.
Fall is a celebrated time throughout Tennessee. Visitors come from all over to see the annual changing of the
leaves in mid-October. Days are warm and pleasant. Evenings require a sweater or light jacket. Since the weather
is changeable, layered clothing is a good idea to accommodate sunny days and cooler nights.
Winter is a great time to visit the city's many attractions decked out in their holiday finery as Nashville truly
shines throughout the winter with millions of twinkling lights. Although the climate is mild, winter temperatures
do range from cool to cold. If a snowfall occurs, it is usually in January or February and is seldom heavy.
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INSECTS, BUGS AND OTHER “CREATURES”: Wolf Spider. Next to a cat, it's your best defense
against cockroaches, other insects, or in-laws who
With the wonderful tropic temperatures in the tend to stay too long. They're big and brown with up
southern states, you can expect to encounter plenty to a five-inch leg span, non-poisonous, and patrol
of the “creatures” that come along with these your house at night for other creepy crawlers to
climates. munch on. Give them their space.
Here is some useful information, taken from an Love Bugs. These are
article by Mark Renz, who guides people on day- harmless black flying insects
trips into the Everglades: that often fly united, living
for about 24 hours, which is
http://abfla.com/1tocf/wildlife/pests.html plenty long enough to make
a thorough mess of your windshield. For some
Mosquitoes. Summers are the worst time for reason they are attracted to hot highway pavement.
mosquitoes. Don't put on just any old spray; make Tolerance is your best weapon. That and lots of
sure you have something with a heavy diethyl soapy water to keep your car clean.
content, such as Deep Woods Off or Sportsmen
Formula Repel. Geckos. These little 1 - 2 inch salamander-like
lizards are actually our allies, because they dine on
Fire ants. They're red and called fire ants for a mosquitoes and other annoying pests. They
reason. Their bite is like someone touched your skin scamper around on the walls, on plants - you'll find
with a lighted match. I've never tried it personally, them just about anywhere of you look hard enough.
but some of my old timer friends tell me that if they Some like to show off a brightly colored neckwear to
do bite you, rub citrus peeling on the spot and it will let you know they're available.
ease the pain and prevent the sore from bubbling up
like a burn. Snakes. The southern states have about as many
types of snakes as there are letters in the alphabet.
Cow ants. Look for a beautiful black and red, velvet- And while six are venomous, consider
coated ant about 3/4 of an inch long. You won't find that--like the alligator--they play more
them in a mound and they wander around cow defense than offense. If an area looks
pastures, mostly as loners. Observe them from a like it might have snakes, it probably
distance and you'll be fine. does. Be loud, carry a big stick and poke in the tall
grass in front of you as you walk. But again, don't let
Palmetto Bug or Cucaracha (cockroach). They've them keep you from having fun. If you do get bitten,
got to be the ugliest, most despicable-looking try to remember what the snake looked like and
creature alive, but I'm sure their mothers love them. describe it to your physician for treatment. And
Palmettos appear to be roughly the size of a Buick - don't kill them just because they scare you. Unlike
up to two inches for the American cockroach or 5/8 us, they're an important part of the food chain.
of an inch for the German cockroach, they usually More snakes equals fewer rats.
come out in the middle of the night. Keep all food
tightly sealed or locked in the refrigerator to keep
their numbers down.
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Cultural Things to Do in Nashville and the
surrounding areas:
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The Hermitage (home of President Andrew
Jackson)
4580 Rachels Lane
Tennessee State Museum Nashville, TN 37076
1000 Rosa L Parks Blvd 615-889-2941
Nashville, TN 37208
615-741-2692 Born a slave on The Hermitage plantation and
800-407-4324 known simply as Alfred, this now-legendary man
assisted with the horses and maintained the wagons
http://www.tnmuseum.org/ and the farm equipment. After emancipation, he
chose to remain on the plantation as a tenant
FREE ADMISSION farmer and lived at The Hermitage longer than
anyone else, white or black. Additionally, when The
Monday Closed Hermitage was opened to the public as a
Tuesday – Saturday 10:00 am – 5:00 pm presidential home, Alfred was the first tour guide
Sunday 1:00 pm – 5:00 pm telling visitors authentic stories about President
Andrew Jackson. When Alfred died in 1901, his
Closed: Mondays and four holidays: New Year's funeral was held in the center hall of the mansion,
Day, Easter, Thanksgiving, and Christmas Day and he was buried in the family garden next to the
President himself. Alfred was the only non-family
member buried in Rachel’s garden.
www.thehermitage.com
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http://www.nashville.gov/Parks-and-
Recreation/Parthenon.aspx
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SEVEN
ACKNOWLEDGEMENT FORM
I have received the Program Information Guide disclosure materials regarding my upcoming
Summer Work Travel placement.
This Program Information Guide along with the GEC Participant Handbook covers important
information about my program that I understand and agree to including:
Purpose of program
Cultural component requirement
Travel and entry information
Fee Disclosure
SEVIS instructions including program validation and updating my address
Insurance information
Housing and Transportation
Work Agreement
I have read and understood the information presented to me in this document. I will participate in
the GEC online orientation and read my additional program materials found in my GEC record
thoroughly before I enter the U.S. If I have questions or need assistance I will contact GEC.
I understand that once this document is returned to GEC, cancellation or visa denial fees will apply
should I cancel or be denied a visa as outlined in the fee agreement from my sending Foreign
Partner.
Signature ___________________________________________________________
Placement: Marriott Gaylord Opryland Resort – SPECIAL EVENTS ATTENDANT / RUNNER GENERAL
(Winter)
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