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WBS

Wilmont's Pharmacy Drone Case can be developed with the following main categories, while also
considering the specific tasks and deliverables as described in the case:

1. Project Management
a. Project Charter
b. Scope Management
c. Schedule Management
d. Cost Management
e. Quality Management
f. Risk Management
g. Communications Management
h. Procurement Management (not required for this case)
i. Stakeholder Management

2. Project Initiation
a. Project Planning Meetings
b. Risk Management Plan Development
c. WBS Development
d. Schedule Development
e. Resource Allocation
f. Communications Management Plan Development

3. Project Execution
a. Design and Development of DroneTech Systems
i. Drone Flight Operations Systems
ii. Drone Delivery Systems
iii. Interface to Wilmont's Systems
b. Design and Development of Wilmont's Systems
i. Enhanced Online Order Entry Process
ii. Interface Communications
iii. Security and Privacy Measures
iv. Drone Delivery Preparation for Wilmont's Pharmacies
c. Testing and Quality Control
i. DroneTech Systems Testing
ii. Wilmont's Systems Testing
iii. Integration Testing
d. User Training and System Implementation
i. DroneTech Systems Training
ii. Wilmont's Systems Training
iii. User Acceptance Testing

4. Project Monitoring and Control


a. Regular Meetings with Team and Stakeholders
b. Approval Points
c. Change Management
d. Performance Reporting

5. Project Closure
a. Final Reporting
b. Lessons Learned
c. Archiving

6. Special Equipment Needed


a. Drone Procurement
b. Drone Maintenance/Repair Parts

7. Project Management Team


a. Eileen Seymour (Project Lead, IT Systems)
b. Katie O’Ryan (Corporate Attorney for DroneTech)
c. Rohan Shah (Programmer)
d. Shravani Sinha (Senior Programmer)
e. William Holt (Drone Systems Engineer)
f. Ashish Nehra (Drone Systems Technician)
g. George Cranston (Operations VP, Wilmont's)
h. James Connor (CIO, Wilmont's)
i. Mary Pearson (Project Lead, IT Systems Team, Wilmont's)
j. William Scott (Project Lead, Security Team, Wilmont's)
k. Julie Green (Pharmacy Manager Store #35864)
l. Steve Haskell (Pharmacy Manager Store #32185)
m. James O'Donnell (Pharmacy Manager Store #38734)
n. Wilma Marcy (Pharmacy Manager Store #33001)
o. Phillip Greenberg (Project Manager, Business Operations side, Wilmont's)
p. Jonathan Perry (Retail Operations Assistant, Wilmont's)
q. Linda Thornton (Online Customer Process Analyst, Wilmont's)
r. Gerald Peritoni (Testing Specialist, Wilmont's)
s. Elizabeth Walton (Senior Testing Specialist, Wilmont's)
t. Shirley Johnson (Change Management Coordinator, Wilmont's)
u. Alan Swanson (Attorney – Legal Department, Wilmont's)

8. Project Schedule
a. Begin January 5, 2024
b. First customer delivery flight no later than November 30, 2024

9. Project Constraints
a. Total Project Cost must not exceed $1,750,000
b. Load leveling is NOT required
c. Over-allocation warnings will not be counted as a problem as long as the resource effort
allocation is reasonable
10. Project Assumptions
a. 100% (1.0FTE) allocation to this project for each resource
b. No billing rates per hour for Wilmont's resources

11. Project Milestones


a. Project Planning Meetings
b. Risk Management Plan Development
c. WBS Development
d. Schedule Development
e. Resource Allocation
f. Communications Management Plan Development
g. Design and Development of DroneTech Systems
h. Design and Development of Wilmont's Systems
i. Testing and Quality Control
j. User Training and System Implementation
k. Project Monitoring and Control
l. Project Closure

12. Project Completion


a. First customer delivery flight on or before November 30, 2024
b. Project completion by December 31, 2024

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