Download as pdf or txt
Download as pdf or txt
You are on page 1of 2

EMPLOYEE REPORT SK finserv

Summary

Call Type Calls Talk Time

Incoming 67 1h 18m 56s


Call Duration:
Call Types: Outgoing 286 2h 14m 15s
31 Jan 2024
Incoming, Outgoing, Missed, Rejected
(1 day(s))
Missed 21 -

Rejected 3 -

Total 377 3h 33m 11s

Never Attended 6 -

Not Pickup by Client 94 -


Mobile Numbers:
Unique Clients 193 -
All Employees (5)

Working Hours 59h 0m 43s -

Connected Calls 194 -

Analysis

Mobile Call Analysis


Top Dialer Employee: hahah (+91-7741042234)

Dialed Calls: 144

Top Answered Employee: sk finserv (+91-7769042234)

Received Calls: 22

Top Caller Employee: hahah (+91-7741042234)

Total Calls: 148 (Incoming + Ougoing)

Average Call Duration Analysis Average Duration per Call: 0h 1m 4s (Total Calls: 198)

Average Duration per Day: 3h 33m 11s (Total Days: 1)

Total Call Duration Analysis

Highest Total Call Employee: hahah (+91-7741042234)

Duation: 1h 16m 59s

Longest Call Employee: sk finserv (+91-7769042234)

Duration: 0h 11m 23s (Incoming)

Call To: Sincetelly Musu (+91-7045318337)

Call Time: 31 Jan 2024, 07:34 PM

Page 1 of 2
EMPLOYEE REPORT SK finserv

Day Summary

Day Wise Summary - 31 Jan 2024

For : sk finserv, hahah, Akash Gaikwad(Akash), harshad(harshad), Sahil Mulani(sahil)

Total Incoming Outgoing Not


Working Unique Connected Never Pickup
Date
Hours Clients Calls Connected Connected Missed Rejected Attended by
Calls Duration Calls Duration Calls Duration
Calls Calls Client

31
Jan 3h 33m 59h 0m 1h 18m 2h 14m
377 193 194 67 66 286 128 21 3 6 94
2024 11s 43s 56s 15s
(Wed)

Page 2 of 2

You might also like