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How To Download Interviewing Principles and Practices 15Th Edition Ebook PDF Ebook PDF Docx Kindle Full Chapter
How To Download Interviewing Principles and Practices 15Th Edition Ebook PDF Ebook PDF Docx Kindle Full Chapter
Charles J. Stewart
Charles J. “Charlie” Stewart is the former Margaret Church Distinguished Professor of
Communication at Purdue University where he taught from 1961 to 2009. He taught
undergraduate courses in interviewing and persuasion and graduate courses in such areas
as persuasion and social protest, apologetic rhetoric, and extremist rhetoric on the Inter-
net. He received the Charles B. Murphy Award for Outstanding Undergraduate Teaching
from Purdue University and the Donald H. Ecroyd Award for Outstanding Teaching in
Higher Education from the National Communication Association. He was a Founding
Fellow of the Purdue University Teaching Academy. He has written articles, chapters,
and books on interviewing, persuasion, and social movements.
Charlie Stewart has been a consultant with organizations such as the Internal Rev-
enue Service, the American Electric Power Company, Libby Foods, the Indiana Univer-
sity School of Dentistry, and the United Association of Plumbers and Pipefitters. He is
currently a Court Appointed Special Advocate (CASA) for children.
vii
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BRIEF CONTENTS
Preface xvii
1 An Introduction to Interviewing 1
Glossary 305
Author Index 319
Subject Index 323
ix
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CONTENTS
1
An Introduction to Interviewing 1
2
An Interpersonal Communication
Process 9
Outside Forces 28
Summary 29
Key Terms and Concepts 30
Two Parties in the Interview 9
Student Activities 30
Relational Dimensions 10
xi
xiiContents
3
Questions and Their Uses 33
5
The Tell Me Everything Question 44
The Open-to-Closed Question 44
The Informational Interview 71
The Double-Barreled Question 44
The Unintentional Leading Question 45 Planning the Interview 71
The Guessing Question 45 Formulate Your Purpose 71
The Curious Question 45 Research the Topic 72
The Too High or Too Low Question 45 Choose the Interviewee 73
The Don’t Ask, Don’t Tell Question 45 Examine Your Relationship with the
Exercise #3—What Are the Pitfalls in These Interviewee 74
Questions? 46 Study the Situation and Location 75
Summary 47 Structure Your Interview 76
Key Terms and Concepts 47 The Interview Opening 77
4
Structuring the Interview 49
6
Student Activities 125
8
The Employment Interview 155
Analyzing Yourself 155
The Closing 187
Evaluation and Follow-Up 187
Handling Rejection 188
Questions to Guide Your Self-Analysis 155 Summary 188
Doing Research 157 Key Terms and Concepts 189
Research Your Field 157 Employment Role-Playing Cases 189
Research the Position 158
Research the Organization 158 Student Activities 190
Research the Recruiter 159 Notes 191
Research Current Events 159 Resources 192
Research the Interview Process 159
Conducting the Search 160
Networking 160
Web Sites, Classified Ads, and Newsletters 161
Career Centers and Employment Agencies 162
9
The Performance Interview 193
10
Interview 239
12
Notes 251
Resources 252 The Health Care Interview 275
11
The Counseling Interview 253
xvii
xviiiPreface
Chapter Pedagogy
The role-playing cases at the ends of Chapters 5 through 12 provide students with
opportunities to design and conduct practice interviews and to observe others’ efforts to
employ the principles discussed. Student activities at the end of each chapter provide
ideas for in- and out-of-class exercises, experiences, and information gathering. We have
made many of these less complex and time-consuming. The up-to-date readings at the
Preface xix
end of each chapter will help students and instructors who are interested in delving more
deeply into specific topics, theories, and types of interviews. The glossary provides stu-
dents with definitions of key words and concepts introduced throughout the text.
Intended Courses
This book is designed for courses in speech, communication, journalism, business,
supervision, education, political science, nursing, criminology, and social work. It is
also useful in workshops in various fields. We believe this book is of value to beginning
students as well as to seasoned veterans because the principles, research, and techniques
are changing rapidly in many fields. We have addressed theory and research findings
where applicable, but our primary concern is with principles and techniques that can be
translated into immediate practice in and out of the classroom.
Ancillary Materials
The 15th edition of Interviewing: Principles and Practices, is now available online
with Connect, McGraw-Hill Education’s integrated assignment and assessment platform.
Connect also offers SmartBook for the new edition, which is the first adaptive reading
experience proven to improve grades and help students study more effectively. All of the
title’s website and ancillary content is also available through Connect, including:
Acknowledgments
We wish to express our gratitude to students at Purdue University and National-Louis
University College of Management, and to past and present colleagues and clients for
their inspiration, suggestions, exercises, theories, criticism, and encouragement. We thank
Suzanne Collins, Mary Alice Baker, Vernon Miller, Kathleen Powell, Garold Markle, and
Patrice Buzzanell for their resources, interest, and suggestions.
We are very grateful to the following reviewers for the many helpful comments and
suggestions they provided us:
Merry Buchanan, University of Central Oklahoma
Rebecca Carlton, IU Southeast
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birthday ceremonies to present congratulations and gifts.
Conspicuous by his absence, however, was the Emperor’s brother,
Prince Ch’un (the present Regent), who had applied for short leave
in order to avoid being present, and who offered no presents.
A significant incident occurred in connection with the birthday
ceremonies. Among the many complimentary scrolls, presented by
friends and hanging on the walls, were a pair which attracted much
attention, until they were hurriedly removed. One contained the
following inscription:—“5th day of the 8th Moon of the Wu Shen year”
(this was the date of the crisis of the coup d’état when Yüan Shih-k’ai
warned Jung Lu of the plot, and thus brought about the practical
dethronement of the Emperor), and on the other were the words:
—“May the Emperor live ten thousand years! May Your Excellency
live ten thousand years.”
The words “wan sui,” meaning “ten thousand years,” are not
applicable to any subject of the Throne, and the inner meaning of
these words was, therefore, interpreted to be a charge against Yüan
of conspiring for the Throne. It was clear that some enemy had sent
the scrolls as a reminder of Yüan’s betrayal of his Sovereign ten
years before, and that they had been hung up either as the result of
connivance or carelessness on the part of Yüan’s people. Four
months later, when the great ex-Viceroy fell, this incident was
remembered and inevitably connected with Prince Ch’un’s non-
appearance at the birthday ceremonies.
In September, the Dalai Lama reached Peking, but owing to a
dispute on certain details of ceremonial, his audience was
postponed. It was finally arranged that the Pontiff should kowtow to
the Throne, and that the Emperor should then rise from his seat and
invite the Lama to sit beside him on a cane couch. This ceremonial
was most reluctantly accepted, and only after much discussion, by
the Dalai Lama, who considered his dignity seriously injured by
having to kowtow. He had brought with him much tribute, and was
therefore the more disappointed at the Old Buddha’s failure to show
him the marks of respect which he had expected. His audience was
held early in October, when Her Majesty requested him to offer up
prayers regularly for her long life and prosperity.
In October, the foreign Ministers were also received at the
Summer Palace, and on the 20th of that month the Court returned to
the Lake Palace for the winter. On this, her last State progress, the
Empress Dowager approached the city as usual in her State barge,
by the canal which joins the Summer Palace Lake with the waters of
the Winter Palace, proceeding in it as far as the Temple of Imperial
Longevity, which is situated on the banks of this canal. It was
observed that as she left the precincts of the Summer Palace she
gazed longingly towards the lofty walls that rise from the banks of the
lake, and from thence to the hills receding into the far distance.
Turning to the “Lustrous” concubine who sat at her feet, she
expressed her fears that the critical condition of the Emperor would
prevent her from visiting her favourite residence for a long time to
come.
At eight in the morning of the birthday His Majesty left his Palace
in the “Ocean Terrace” and proceeded to the Throne Hall. His
emaciated and woe-begone appearance was such, however, that the
Old Buddha took compassion upon him, and bade his attendant
eunuchs support him to his palanquin, excusing him from further
attendance. Later in the day she issued a special Decree praising
the loyalty of the Dalai Lama, and ordering him to return promptly to
Thibet, “there to extol the generosity of the Throne of China, and
faithfully to obey the commands of the Sovereign power.” The
Empress Dowager spent the afternoon of her birthday in the
congenial amusement of a masquerade, appearing in the costume of
the Goddess of Mercy, attended by a numerous suite of concubines,
Imperial Princesses, and eunuchs, all in fancy dress. They picnicked
on the lake, and Her Majesty appeared to be in the very highest
spirits. Unfortunately, towards evening, she caught a chill, and
thereafter, partaking too freely of a mixture of clotted cream and crab
apples, she had a return of the dysenteric complaint from which she
had suffered all through the summer. On the following day she
attended to affairs of State as usual, reading a vast number of
Memorials and recording her decision thereon, but on the 5th of
November neither she nor the Emperor were sufficiently well to
receive the Grand Council, so that all business of government was
suspended for two days. Upon hearing of Her Majesty’s illness, the
Dalai Lama hastened to present her with an image of Buddha,
which, he said, should be despatched forthwith to her mausoleum at
the hills, the building of which had just been completed under the
supervision of Prince Ch’ing.[127] The high priest urged all haste in
transmitting this miracle-working image to her future burial-place; if it
were done quickly, he said, her life would be prolonged by many
years, because the unlucky conjunction of the stars now affecting
her adversely would avail nothing against the magic power of this
image. The Old Buddha was greatly reassured by the Dalai Lama’s
cheerful prognostications, and next morning held audience as usual.
She commanded Prince Ch’ing to proceed without delay to the
tombs, and there to deposit the miraculous image on the altar.[128]
She ordered him to pay particular attention to the work done at the
mausoleum, and to make certain that her detailed instructions had
been faithfully carried out. Prince Ch’ing demurred somewhat at
these instructions, inquiring whether she really wished him to leave
Peking at a time when she herself and the Emperor were both ill. But
the Old Buddha would brook no argument, and peremptorily ordered
him to proceed as instructed. “I am not likely to die,” she said,
“during the next few days; already I am feeling much better. In any
case you will do as you are told.” On Monday, November 9th, both
the Empress Dowager and the Emperor were present at a meeting
of the Grand Council, and a special audience was given to the
Educational Commissioner of Chihli province, about to leave for his
post. At this audience the Old Buddha spoke with some bitterness of
the increasing tendency of the student class to give vent to
revolutionary ideas, and she commanded the Commissioner of
Education to do all in his power to check their political activities.
Shortly afterwards four more physicians, who had come up from
the provinces, were admitted to see His Majesty. That same
afternoon he had a serious relapse, and from that day forward never
left his palace. On the following morning he sent a dutiful message
(or it was sent for him) enquiring after the Empress Dowager’s
health, she being also confined to her room and holding no
audiences. The Court physicians reported badly of both their
Imperial patients: being fearful as to the outcome, they begged the
Comptroller-General of the Household to engage other physicians in
their place. The Grand Council sent a message to Prince Ch’ing,
directing him to return to Peking with all haste, his presence being
required forthwith on matters of the highest importance. Travelling
night and day, he reached the capital at about eight o’clock in the
morning of the 13th, and hastened to the palace. He found the Old
Buddha cheerful and confident of ultimate recovery, but the Emperor
was visibly sinking, his condition being comatose, with short lucid
intervals. His last conscious act had been to direct his Consort to
inform the Empress Dowager that he regretted being unable to
attend her, and that he hoped that she would appoint an Heir
Apparent without further delay. Whether these dutiful messages
were spontaneous or inspired, and indeed, whether they were ever
sent by the Emperor, is a matter upon which doubt has been freely
expressed.
Immediately after the arrival of Prince Ch’ing, an important
audience was held in the Hall of Ceremonial Phœnixes. Her Majesty
was able to mount the Throne, and, although obviously weak, her
unconquerable courage enabled her to master her physical ailments,
and she spoke with all her wonted vehemence and lucidity. A well-
informed member of the Grand Council, full of wonder at such an
exhibition of strength of will, has recorded the fact that she
completely led and dominated the Council. There were present
Prince Ch’ing, Prince Ch’un, the Grand Councillor Yüan Shih-k’ai,
and the Grand Secretaries Chang Chih-tung, Lu Ch’uan-lin and Shih
Hsü.
Her Majesty announced that the time had come to nominate an
Heir to the Emperor T’ung-Chih, in accordance with that Decree of
the first day of the reign of Kuang-Hsü, wherein it was provided that
the deceased Sovereign’s ancestral rites should be safeguarded by
allowing him precedence over his successor of the same generation.
Her choice, she said, was already made, but she desired to take the
opinion of the Grand Councillors in the first instance. Prince Ch’ing
and Yüan Shih-k’ai then recommended the appointment of Prince
P’u Lun, or, failing him, Prince Kung. They thought the former, as
senior great-grandson of Tao-Kuang, was the more eligible
candidate, and with this view Prince Ch’un seemed disposed to
agree. The remaining Grand Councillors, however, advised the
selection of Prince Ch’un’s infant son.
After hearing the views of her Councillors, the Old Buddha
announced that long ago, at the time when she had betrothed the
daughter of Jung Lu to Prince Ch’un, she had decided that the eldest
son of this marriage should become Heir to the Throne, in
recognition and reward of Jung Lu’s lifelong devotion to her person,
and his paramount services to the Dynasty at the time of the Boxer
rising. She placed on record her opinion that he had saved the
Manchus by refusing to assist in the attack upon the Legations. In
the 3rd Moon of this year she had renewed her pledge to Jung Lu’s
widow, her oldest friend, just before she died. She would, therefore,
now bestow upon Prince Ch’un as Regent, the title of “Prince co-
operating in the Government,” a title one degree higher than that
which had been given to Prince Kung in 1861, who was made
“Adviser to the Government” by herself and her co-Regent.
The Son of Heaven. H.M. Hsüan-T’ung, Emperor of China.
Upon hearing this decision, Prince Ch’un arose from his seat and
repeatedly kowtowed before Her Majesty, expressing a deep sense
of his own unworthiness. Once more Yüan Shih-k’ai courageously
advanced the superior claims of Prince P’u Lun: he was sincerely of
opinion that the time had come for the succession to be continued
along the original lines of primogeniture; it was clear also that he fully
realised that Prince Ch’un was his bitter enemy. The Old Buddha
turned upon him with an angry reprimand. “You think.” she said, “that
I am old, and in my dotage, but you should have learned by now that
when I make up my mind nothing stops me from acting upon it. At a
critical time in a nation’s affairs a youthful Sovereign is no doubt a
source of danger to the State, but do not forget that I shall be here to
direct and assist Prince Ch’un.” Then, turning to the other
Councillors, she continued:—“Draft two Decrees at once, in my
name, the first, appointing Tsai-feng, Prince Ch’un, to be ‘Prince co-
operating in the Government’ and the second commanding that P’u
Yi, son of Prince Ch’un, should enter the palace forthwith, to be
brought up within the precincts.” She ordered Prince Ch’ing to inform
the Emperor of these Decrees.
Kuang-Hsü was still conscious, and understood what Prince
Ch’ing said to him. “Would it not have been better,” he said, “to
nominate an adult? No doubt, however, the Empress Dowager
knows best.” Upon hearing of the appointment of Prince Ch’un to the
Regency, he expressed his gratification. This was at 3 p.m.; two
hours later the infant Prince had been brought into the Palace, and
was taken by his father to be shown both to the Empress Dowager
and the Emperor. At seven o’clock on the following morning the
physicians in attendance reported that His Majesty’s “nose was
twitching and his stomach rising,” from which signs they knew that
his end was at hand. During the night, feeling that death was near,
he had written out his last testament, in a hand almost illegible,
prefacing the same with these significant words:—
At the close of a long and exciting day, Her Majesty retired to rest
on the 14th of November, weary with her labours but apparently
much improved in health. Next morning she arose at her usual hour,
6 a.m., gave audience to the Grand Council and talked for some time
with the late Emperor’s widow, with the Regent and with his wife, the
daughter of Jung Lu. By a Decree issued in the name of the infant
Emperor, she assumed the title of Empress Grand Dowager, making
Kuang-Hsü’s widow Empress Dowager. Elaborate ceremonies were
planned to celebrate the bestowal of these new titles, and to
proclaim the installation of the Regent. Suddenly, at noon, while
sitting at her meal, the Old Buddha was seized with a fainting fit, long
and severe. When at last she recovered consciousness, it was clear
to all that the stress and excitement of the past few days had brought
on a relapse, her strength having been undermined by the long
attack of dysentery. Realising that her end was near, she hurriedly
summoned the new Empress Dowager, the Regent and the Grand
Council to the Palace, where, upon their coming together, she
dictated the following Decree, speaking in the same calm tones
which she habitually used in transacting the daily routine of
Government work:—