The Change Management – Pains and Gains

The change process is the way to transform, a way to redefine and realize a new vision for the
moving ahead in life. The task which looks simple in plans is in actual a very complex in its
execution. It requires moving through several stages and executing different tasks: this includes
a) Performing an organizational audit,
b) Planning,
c) Formulating the change strategy,
d) Communicating,
e) Persuading others, and
f) Consolidating the change.

It takes effective transformational leadership (at the individual, group, and organizational levels) to
accomplish all these activities.

One of the earliest and most widely used change process theories is the force-field model.
This model proposed that the change process is divided into three phases:
Phase 1 : Unfreezing,
Phase 2 : Changing, and
Phase 3 : Refreezing.

Human mind is quick to find the escape route once it conceives the idea of resistance to change

A more recent theory is the eight-stage model of planned organizational change. The two models
complement each other; however, the difference between the two models is in the implementation
phase.

The eight-stage model of planned organizational change provides considerably more detail in the
implementation phase than does the force-field model. It stipulates eight sequential steps compared to
one step (the changing phase) for the force-field model. The steps in the eight-stage model are:
1. Establish a sense of urgency.
2. Form a support platform (pro-change coalition).
3. Develop a compelling vision.
4. Diffuse the vision throughout the organization.
5. Train and empower followers to act on the vision.
6. Allow for short-term accomplishments, and reward performance.
7. Consolidate gains by changing the culture, systems, policies, and structures to align with the
new vision.
8. Institutionalize the change in the organizational culture.
What you need to ensure is whether you have addressed followings :

Process changes with overall business impact

New roles for accomplishing existing task(s)
New functionality for accomplishing an existing task(s)
Timeline change(s) for accomplishing existing task(s)
Different integration or interaction with people
New information available (online or report)
New technology required