SOWMYA MARIDI

Professional Summary

• Worked as Software Developer in IDC Technologies for TCS Solutions, with core
responsibility as an Software Developer, with over 2 years of experience in ELLILY
Project.
• Worked as Senior Support Engineer in Vectramind Technologies, with core responsibility
as an Application Support Engineer, with over 4 years of experience in Support Project
• Good interaction with the customers through calls and provide them the support which in-
turn fulfill the company goals and initiatives.
• Excellent understanding of Software Development Life Cycle and SQL.
Academic Qualification
• Bachelors in Computer Science Engineering: JNTU Kakinada University / 2016

Technical Knowledge
• Good knowledge in TSQL and SQL server
• Experienced in identifying the technical defects and provide prompt and effective
solutions.
• Strong understanding of telecommunications process.

Key Strengths

• Takes bottom line responsibility & commitment to resolve the issues faced by the
customers. Good learnability, analytical & communication skills.
• Team-oriented, positive attitude and practices innovative thoughts in area of work.
• Fast learner committed to customer satisfaction, managing customer conflicts and
complaints.

Project Experience

1) SOFTWARE DEVELOPER

IDC Technologies / 2021 – 2023

In this role, I managed all database development activities like designing the database, modifying the
stored procedures, creating new views, functions and triggers.
Responsibilities:
• Have strong T-SQL querying skills in Microsoft SQL Server 2008+
• Experience in writing SQL queries and optimizing the queries in SQL Server.
• Knowledge and work experience in RDBMS concepts, Views, Triggers, Stored
Procedures, Indexes, and Constraints.
• Performed data analysis and data profiling using SQL on internal application including
SQL Server.
• Responsible for creating and modifying the stored procedures.
• Have strong skillset of designing and modifying the databases and tables
• Able to create views and functions in Sql server for ECTS internal application
• Interact with clients and solve their issues raised while using this application.
• Participated actively in preparing the documents required to know the flow of application
and also explain regarding solutions to the different issues faced in the application.
• Remain professional, friendly and patient at all times.
• Provide information to the clients regarding the application, whenever an update is done.

2) SOFTWARE DEVELOPER

Vectramind Technologies / 2017 – 2021

Selected to head up multiple complex software system for leading companies in Dubai, I gained and
utilised an expansive skillset which enabled my success in this role.

Responsibilities:
• Gained a thorough understanding of the clients’ needs, developed strong
communication channels and fostered trust at all times.
• Analysed project requirements and identified potential issues, mitigated all challenges in
a proactive and efficient manner.
• Oversaw the installation and maintenance of the development environment and
leveraged off strong planning, prioritisation and multitasking capabilities.
• Established and maintained communication channels with clients, vendors, industry
stakeholders and internal staff members.
• Spearheaded the software development process for a leading money exchange
company, developed an application that would identify keywords in email enquiries and
respond with the necessary information based on the keywords within the enquiry.
• Showcased innovative thinking while developing a software system that supported all
types of SMS messaging to clients.
• Gained and utilised an in-depth understanding of Synapse, an Enterprise Messaging
System used by banks, insurance companies and money exchange corporations.
• Harnessed a robust understanding of key messaging features, including SMPP Client
Services, MT (Mobile Terminated) services, MO (Mobile Originated) services,
Customized messages, scheduled messages, Bulk SMS and SMPP Server/Gateways.
 • Designed and developed an SMS and SMPP gateway project to send and receive client
messages.
• Hands on Experiment in writing the SQL queries, creating the stored procedures and
generating the reports using T-SQL.
• Instrumental in the delivery of mobile terminator features including 6 primary modules -
Member Module, admin, Sender id/Short Code Creations, Map SMSC, User Route and
Test SMSC Modules.
• Maintained all database systems for the duration of the project, enhanced service
delivery with a focus on customer service and provided level 1 & 2 technical support
when needed.

Declaration

I hereby declare that the information provided above is true to the best of my knowledge.

Sowmya Maridi