GLOSSARY

Hotel Vocabulary
Word
Meaning Example sentence
part of speech

Amenity /ə’mi:nəti local facilities such as We are located

Noun stores and restaurants downtown, so we
are close to all of the
amenities.

attractions things for tourists to The zoo is our city's

noun see and do most popular
attraction for kids.

baggage bags and suitcases If you need help

noun packed with personal with your baggage
belongings we have a cart you
can use.

Bed and Breakfast a home that offers a I can book you into a
noun place to stay and a beautiful Bed and
place to eat Breakfast on the
lake.

bellboy a staff member who The bellboy will

noun helps guests with take your bags to
their luggage your room for you.

book arrange to stay in a I can book your

verb hotel family in for the
weekend of the
seventh.

booked full, no vacancies I'm afraid the hotel

adj is booked tonight.

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Brochure/’brəʊʃə(r) small booklets that Feel free to take
noun provide information some brochures to
on the local sites and your room to look
attractions at.

check-in go to the front desk to You can check-in

verb receive keys anytime after four
o'clock.

check-out return the keys and Please return your

noun pay for the bill parking pass when
you check-out.

complimentary free of charge All of our rooms

breakfast have
noun complimentary
soap, shampoo, and
coffee.

cot, rollaway bed a single bed on If you need an extra

noun wheels that folds up bed, we have cots
available.

damage charge money which is owed We will have to add

noun for repairing to hotel a damage charge for
property (when the hole you put in
caused by violent or the wall.
careless acts)

deposit amount paid ahead of You will not receive

noun time to secure a your deposit back if
reservation you cancel.

double bed a bed large enough They are a family of

noun for two people four, so give them a
room with two
double beds.

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 floor a level of the building The swimming pool
noun is on the main floor.

front desk, the place where Towels are available

reception guests go to check in at the front desk.
noun and out and to get
information

guest a person that is Our washrooms are

noun staying at the hotel for guests only.

Hostel a very inexpensive In the hostel you

noun place for backpackers probably won't get
and travelers on a your own room.
budget

hotel manager person in charge at I'll let you make

noun the hotel your complaint to
the hotel manager.

housekeeping, staff members that Put a sign on the

maid noun clean the rooms and door if you want
linen housekeeping to
come in and change
the sheets on the
bed.

ice machine a machine that There is an ice

noun automatically makes machine by the
ice that guests can use elevator on all of the
to keep drinks cold even numbered
floors.

indoor pool place for guests to The heated indoor

noun swim inside the hotel pool is open until 10
pm.

inn another word for There's an inn on

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 noun "hotel" the other side of
town that has a
vacancy.

Jacuzzi, hot tub, a small hot pool for Our honeymoon

whirl pool relaxation room has a personal
noun hot tub.

king-size bed extra large bed A room with a king

noun size bed costs an
extra ten dollars a
night.

kitchenette a small fridge and Your room has a

noun cooking area kitchenette so you
can prepare your
own breakfasts and
lunches.

late charge a fee for staying past You will be charged

noun the check-out time a ten dollar late
charge for checking
out after 11 am.

linen sheets, blankets, We will come in and

noun pillow cases change the linens
while you are out of
your room.

lobby large open area at the You can stand in the

noun front of the hotel lobby and wait for
your bus.

luggage cart a device on wheels Please return the

noun that guests can push luggage cart to the
their luggage on lobby when you are
finshed with it.

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maximum capacity the most amount of The maximum
noun people allowed capacity in the hot
tub is ten people.

motels accommodations that Our motel is very

noun are slightly cheaper clean and is close to
than hotels the beach.

noisy Loud The guests next to

adj you have
complained that you
are being too noisy.

parking pass a piece of paper that Display this parking

noun guests display in the pass in your
car window while in window to show
the hotel parking lot that you are a hotel
guest.

pay-per-view extra charge for If you order a pay-

movie movies and special per-view movie, the
noun television features charge will appear
on your bill.

pillow case the covering that goes Room 201 doesn't

noun over a pillow need their sheets
changed, but they
requested one new
pillow case.

queen size bed bed with plenty of They have a queen

noun space for two people size bed so the small
(bigger than a double) child can eaily fit in
the middle.

rate cost of renting a room Our rates change

noun for a certain time depending on the
period season.

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 reservation a request to save a They say they made
noun specific room for a a reservation but it
future date doesn't show on the
computer.

room service delivery of food or If you would like a

noun other services bottle of wine, just
requested by guests call room service.

sauna a hot room for We don't

noun relaxation, filled with recommend
steam bringing young
children into the
sauna.

single bed a bed for one person The economy priced

noun room includes one
single bed.

sofa bed, pull-out a bed built into a sofa The room contains a
couch or couch sofa bed so the
noun room actually sleeps
five.

towels used to cover and dry You can get your

noun the body after swimming pool
swimming or bathing towels at the front
desk.

vacancy available rooms We only have one

noun vacancy left, and it is
vacant for a single room.
adj

valet staff that parks the If you leave your car

noun guests' vehicles keys with us, the
valet will park your
car underground.

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 vending machine a machine that The vending
noun distributes snacks and machine on the fifth
beverages when you floor has chocolate
insert coins bars and chips.

view a window that offers The room is more

noun a nice image for expensive because it
guests has a spectacular
view of the beach.

wake up call a morning phone call What time would

noun from the front desk, you like your wake
acts as an alarm clock up call?

weight room, a room that guests Our weight room

workout room, gym can use for exercise has a stair climber
noun and fitness and a stationary
bicycle.

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